How does the 14 day free trial work?
If you cancel during the 14 day trial, we will not charge you anything. Once the trial is over, you will be billed for the coming period and then on a recurring basis till cancellation. You can have one trial per year.
Is there a set up fee? We charge no setup fees. We bill at the beginning of each period and, if you cancel, you'll have access till the end of your paid for billing period. We don't provide refunds, so if in doubt please choose a shorter plan.
Are there any discounts for paying annually or longer?
Yes, after selecting the region you’d like you have the option to pay monthly, annually, biennial or triennial which offer up to 50% discounts on the monthly price plan.
What types of payment do you accept?
We currently accept Visa and Mastercard which are processed by Paypal. We can't accept phone or cheque payments at the moment. You can read more about payment security here
Can I change my Price Plan?
Yes, you can upgrade to longer dated plan at any time and benefit from the discount. If you downgrade from eg. annual to monthly, the plan will change at the end of your current subscription period.
What browsers do you support?
We currently support Internet Explorer 8+, Firefox 3 and higher, Safari 4+, and Chrome 4+. We recommend a computer with at least 2GB RAM for the best performance.
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