Are others experiencing the same delays? I am not experiencing this with Exante; Yahoo Finance; IB; etc.
Pls advise (just add yes below) if you are experiencing delays and sometimes a circle that turns around and around and if so can an Stockopedia improve its speed please?
I realise there will be great demand right now. Speed counts.
All the best Gregory
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Hey Gregory,
If you are still having issues click the green speech button on desktop or go to "contact support" in the profile menu on mobile, that way someone on the team can start looking into this in a bit more detail.
Hi Gregory
I don't know whether you are using Edge as a browser for Stockopedia . I discovered Edge beta and now have no problems. Hope this helps.
I did just that when un explained just after an update I had the same issues on all my devices, green button rapid personal response and issue resolved promptly
Yes have been having some problems, in fact have written to the CEO about another gripe I have that slows log ins. He won't have received the letter yet.
Have you tried the old site?
The new site I had loads of problems using wifi, even desktop it's much slower.
I only use the old site for downloads and I have had problems loading folio views. Locks up chrome for minutes and sometimes doesn't complete - ending with the "Oh OH our servers down" message. Contacted support they told me to use the new system. That was even slower.
I imagine if resources were unlimited, the new site & all teething problems would have been sorted by now.
It's important to remember however that Stockopedia finances are constrained, similar to many 'start-ups'.
The Stockopedia accounts for 2019 are due to be published later this week.
https://beta.companieshouse.gov.uk/company/06367267/filing-history
True. I think Stockopedia is extremely useful. however I'd like to avoid the download delay. i am using the new site. I'll look at the accounts when they come out. Best G
I still use the old site, as the new doesn’t have some functions I like. When I’ve switched to the new site on occasions (using Firefox), it just seems to constantly refresh giving me an endless supply of inspirational quotes.
In markets like these, maybe that’s all I need!
I am quite sick of Warren Buffet's snide comments on where risk comes from if I'm honest.
It is going to get worse over the coming weeks I suspect as the servers struggle to keep up with the increased log on/request activity as people sit around at home.
