Executive Summary
Phoenix IT Group plc is an established UK IT services company that provides a range of high quality IT support services, including network and systems management, network services, service desks, field services and professional services. Over the last three to four years, these services have been increasingly sold and delivered as a managed service where Phoenix, in conjunction with a partner (Phoenix's partners include major IT outsourcers and IT managed service providers in the UK), supports an end-user's entire IT infrastructure rather than providing individual support services (Phoenix's end-users are typically major UK corporations or government organisations).
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