Telecom Plus (LON:TEP)

Telecom Plus held their AGM yesterday (12/8/2015). The company provides a complete range of utility services – gas, electricity, broadband, fixed line and mobile phones via a “club” concept promoted by a network of self-employed (mainly part-time) distributors. They offer competitive pricing and an efficient operation (I am one of their customers as well as being a shareholder). The share price of this company has gone from near 800p up to well over 1800p and back down to below 800p over the last three years. This was driven by over-enthusiasm by investors followed by disillusionment when forecasts were adjusted down and the accounts restated due to energy debtor write downs. So there were clearly one or two concerned shareholders in the audience.

One said that the new CFO comes in and ceases the “creative accounting” that inflated past profits to which Mr Wigoder, the Chairman, said he categorically denied there had been any creative accounting. It was a relatively small amount which had not been increasing year on year as a proportion of revenue. But he accepted that “we got it wrong”. He said it was not a problem that was unique to the company and there was no basis to question debtors they had on the balance sheet. The shareholder responded that the profit reported was not a true profit. They should have looked at this issue each year.

Michael Pavia, Chair of the Audit Committee, also spoke on this subject. He said it was one of the most difficult matters they dealt with, and not just in this year but also in previous years (implying the directors were aware of possible issues therein before the new CFO arrived). But they now have a new CFO and new auditors, he said.

Shareholder Gerald Roberts asked what proportion of the shortfall was paid by the main gas distributors and what by the retailers – the answer given was all to the latter. Mr Roberts said that may be good for his National Grid shares which got a laugh. Mr Wigoder says nobody really knows where the losses occur.

[Comments on this issue: I have seen worse accounting write-downs and the explanations given were reasonable. I don’t believe there was any deliberate creative or false accounting taking place. The company has taken vigorous steps to counter criticism by changing the CFO and the auditors. The underlying…

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