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Last Trade - 03/12/21

Sector
Technology
Size
Micro Cap
Market Cap £22.8m
Enterprise Value £19.7m
Revenue £12.4m
Position in Universe 1397th / 1785

Cloudcall Group PLC - Interim results for the six months to 30 June 2020

Wed 23rd September, 2020 7:00am
RNS Number : 7920Z
Cloudcall Group PLC
23 September 2020
 

23 September 2020

 

CloudCall Group plc

("CloudCall", the "Company" or the "Group")

 

Unaudited interim results for the six months to 30 June 2020

 

 RESILIENT FIRST HALF GROWTH DESPITE IMPACT FROM COVID-19

 

CloudCall (AIM: CALL), a leading cloud-based software business that integrates communications technology into Customer Relationship Management (CRM) platforms, is pleased to announce its unaudited interim results for the six months to 30 June 2020.

 

Financial highlights:

·    Total H1 revenues up 11% to £5.8m (H1 2019: £5.2m) with recurring and repeating revenues representing 95% of total revenues*

·    Recurring revenues climb 20% to £5.1m (H1 2019: £4.3m)

US revenues increased 25% year-on-year, now accounting for 42% of global recurring revenue

·    Total number of end-users up 19% to 43,815 (H1 2019: 36,936)

·    R&D tax credit received during the period of £811k (H1 2019: £nil received)

·    Gross cash of £8.3m with a further £1.5m available via the Group's existing debt facility with Shawbrook Bank

·    Gross margin increased to 80% (H1 2019: 78%)

·    Adjusted EBITDA** loss of £1.69m (H1 2019: loss of £1.24m)

Operational highlights:

·      New sales bookings recovering after initial COVID-19 impact with significant new opportunities arising from changes to working practices

·    Net new user growth of 1,528 in H1 despite COVID-19 related losses with user growth recovering to pre-COVID levels in August

·    A record 112 new customer sign-ups in Q2 with recruitment firms making up a significant portion

·    Average customer size up 5% to 32.1 users (H1 2019: 30.5)

·    Phase one of Microsoft Teams integration now complete and released in beta form

·    Successful launch of CloudCall services in Australia, including a substantial new client win post period end

·    New partnerships and/or integrations announced with Vincere, Zoho CRM and Informunity

·    Net retention rate of 85% (H1 2019: 103%) impacted by COVID-19 losses and customer support schemes

·    Executive management team significantly strengthened to execute the Group's growth strategy

·    Resilient trading during the period has continued into H2, with performance since the end of the period in line with management expectations

* Recurring revenue is that related to contracted subscription-based products. Repeating revenue is related to pay-as-you-go telephony and SMS revenue which, whilst not directly contracted, has a high degree of visibility and predictability.

 

** Adjusted EBITDA represents earnings before interest, tax, depreciation, amortisation and share based payment expenses.

 

For further information, please contact:

CloudCall Group plc

Simon Cleaver, Chief Executive Officer

Paul Williams, Chief Financial Officer

                                                        

Tel:  +44 (0)20 3587 7188

Canaccord Genuity Limited (Nomad and Broker)

Simon Bridges

Richard Andrews

Tel: +44 (0)20 7523 8000

                          

The information contained within this announcement is deemed to constitute inside information as stipulated under the Market Abuse Regulation (EU) No 596/2014. Upon the publication of this announcement, this inside information is now considered to be in the public domain.

About CloudCall Group Plc

CloudCall is a software and unified communications business that has developed and provides a suite of cloud-based software and communications products and services. CloudCall's products and services are aimed at enabling organisations to leverage their customer data to enable more effective communications and improve performance.

The CloudCall suite of software products allows companies to fully integrate telephony, messaging and contact centre capabilities into their existing customer relationship management (CRM) software, enabling communications to be made, recorded, logged and categorised from within the CRM system with detailed activity reporting and powerful business intelligence capable of being easily generated.

At the end of June 2020, the Company had approximately 170 staff based predominantly in Leicester and London (UK), Boston (US), Minsk (BY) and Sydney (Australia) with approximately 44,000 end-users relying on CloudCall technology to power their daily communications.

Investor Meet Company webinar

The Company will be hosting a live investor presentation relating to the interim results via the Investor Meet Company platform on 23 September 2020 at 13:00 BST.

The Company is committed to ensuring that there are appropriate communication structures for all elements of its shareholder base so that its strategy, business model and performance are clearly understood.  

·    The online presentation is open to all existing and potential shareholders.

·    Questions can be submitted pre-event via your IMC dashboard or any time during the live presentation via the "Ask a Question" function. Although the Company may not be in a position to answer every question it receives, it will address the most prominent within the confines of information already disclosed to the market. Responses to the Q&A from the live presentation will be published at the earliest opportunity on the Investor Meet Company platform.

·    Investor feedback can also be submitted directly to management post-event to ensure the Company can understand the views of all elements of its shareholder base.

Investors can sign up to Investor Meet Company for free and add to meet CloudCall Group Plc via: https://www.investormeetcompany.com/cloudcall-group-plc/register-investor 

Investors who have already registered and added to meet the Company, will be automatically invited.

Chief Executive's review

Introduction and overview

The first half of 2020 has been a period of significant macroeconomic uncertainty and challenge, with the effects from the outbreak of COVID-19 and the resulting lockdown having a considerable impact on businesses operations and sales. In the face of these difficult circumstances, I have been hugely impressed by the resilience of both the Group and its customers and we are now witnessing a clear month-on-month recovery, particularly in the recruitment vertical, as many market participants look for strong communication solutions that help to improve remote worker productivity.

For the early part of H1 2020, trading was as expected but in April and May, with the onset of COVID-19 in the UK and the global lockdown, new customer signups and existing customer call and SMS volumes reduced significantly as businesses adjusted to the challenging economic conditions. Our account managers, onboarding and customer service teams did a superb job dealing with thousands of calls from customers seeking help with working from home, even though they were new to homeworking themselves.

Since May, as homeworking became more established, sales numbers have begun recovering and have steadily improved - largely driven by the recruitment sector. This upturn started with smaller businesses who tend to be more agile. Having managed to organise their staff's homeworking, many looked at their technology stack and realised they had limited tools available to train, assist or monitor the productivity of their newly disbursed workforces.

Whilst there are numerous communications platforms that facilitate remote working, CloudCall's platform is unique as it logs all activities within a company's CRM. It also has 'activity dashboards' that allow managers to visualise their staff's calls in real-time, seeing who's on the phone and to whom. Managers can simply click on any of these calls to listen in, or even 'whisper' training advice to the member of staff without the customer hearing.

This upturn in interest from smaller businesses, meant the Group signed a record 112 new customers in Q2.

By early June, the upturn had accelerated, and we began receiving enquiries from more sizeable organisations, including most of the large opportunities our sales teams were already working with before the pandemic started.

This decline and rebound is reflected in the communications traffic across the platform. In late-March, we saw the volume of call minutes and SMS dropping heavily in the UK as lockdown began, followed by the US in April. In May, metrics for both territories bottomed out and in June, we saw a strong recovery within both the UK and US with the US now back to pre-COVID-19 levels.

Whilst the broader impacts from COVID-19 for the rest of the year in the UK and US remain uncertain, the pandemic will undoubtedly have impacted this year's growth for CloudCall. However, I believe that the fundamentals remain very much intact, with modest growth still anticipated in FY20 despite these headwinds.  As full or part-time homeworking becomes the norm, cloud-based communications will be a given and the integration of communications with CRM systems to provide more effective staff monitoring and to improve insight, productivity and the ability to train remote staff will increase exponentially in importance. Cloudcall's offering is already well ahead of many others in the market in terms of both the capabilities and services it can offer its customers and I believe the ongoing structural shifts in the way people work further plays to the Group's strengths.

Revenue, churn, net new users and retention rates

Total revenues for the six-month period were £5.8 million, an increase of 11% against H1 2019, with recurring revenue increasing by 20%, to £5.1m, when compared to the same period last year. The higher relative increase in recurring revenue compared to total revenue was due to lower non-recurring (NRR) and pay-as-you-go telephony revenues (call minutes and SMS) as a direct consequence of COVID-19 and the related global lockdowns. Both of which started to recover towards the end of the half.

In March and April 2020, as some customers began to furlough or lay-off staff, we received cancellations for some out of contract user accounts. We also received requests for financial relief from some customers who now had excess in contract user accounts. Each request was considered on its own merits and some customers were offered a short-term reduction in monthly fees for these unused accounts.

The reduction in new customer signups and their non-recurring set-up fees, combined with the above, meant that revenues did fall in April and May. However, revenue growth quickly recovered in June and has continued to gain momentum throughout July and August.

In a similar vein, contract cancellations and the reduction in new customer signups led to a fall in overall user numbers in April and May before net user growth recovered in June and July leading to an overall increase in user numbers for the period of 1,528. Since the period end, net new user number growth has accelerated with growth in August returning to pre-COVID levels.

Historically, net retention rates, expressed in recurring revenue terms, have run at over 100%. The temporary relief given to some customers has temporarily depressed this number to 85% for the period. However, net retention rates expressed in terms of the numbers of users - which in effect strips out the effects of the temporary relief schemes - stands at 96% and is probably a clearer and more accurate reflection of the actual renewal rate.

Cash

As a result of the successful fundraise in October 2019, the Group remains in a healthy financial position, with gross cash of £8.3m and a further £1.5m available to be drawn via the Group's existing debt facility with Shawbrook Bank.

As the COVID-19 events unfolded, the Group proactively sought to reduce its operating cash-burn through a series of actions including voluntary salary reductions. The management team will continue to monitor the situation throughout the remainder of the year, with a view to prudently increasing investment as the improving market conditions persist. However, should the macro environment worsen for any reason, the Group will be ready to take further cost actions as necessary.

Key developments:

Microsoft Teams (Teams) integration

In April this year, working with several customers, we started building an integration with Microsoft Teams. This integration allows customers to search, call and SMS their CRM contacts from within Teams and, as with all CloudCall's products, log all relevant activity within the CRM. Our 'Activity Dashboards' have also been replicated in Teams so managers can assist and monitor remote staff from within the Teams interface.

The recent shift in working practices means there are now over 75 million daily Teams users.  Therefore, it's not surprising that most of our large prospects are already using Teams and are, encouragingly, very interested in our integration, to the point that a number are actively engaged in advising on the development and priority of specific features and functionality.

We believe, and Microsoft have confirmed, this approach to integrating Teams with CRMs platforms is unique. They are being supportive of our plans and have been assisting our development team, including holding a 3 day 'hackathon'. Phase one of the development is now complete and was released in beta form in late August to a select number of trial customers, ahead of an anticipated commercial launch in Q4 2020.

Additional CRMs

The Group's differentiation comes from its tight integrations with CRM platforms, and leads from partner CRMs have a higher close ratio. During the period, CloudCall has continued to increase its addressable market by partnering with additional CRMs.

Most recently, new partnerships or new integrations have been announced with Vincere, Zoho CRM and Informunity, a Bitrix24 Gold Partner, which provide access to customer bases with millions of users in diverse industries. These new partnerships, together with Microsoft Dynamics CRM and Salesforce.com provide ample opportunity for the company to scale outside of the staffing and recruitment sector. The Group will continue to develop further integrations in H2 2020 which will be announced as they go live.

Australia launch

In March this year, we announced the launch of our services in Australia, together with the opening of a regional sales office in Sydney. This office will provide a launchpad for the expansion of operations into the wider APAC region.

Being able to provide our services in the region significantly strengthens the Group's global footprint and leverages ongoing investment in its platform to service enterprise customers looking for a single global integrated communications provider. The Australian operation has already started to generate revenue for the Group with our first large contract win landing in August.

Market focus

The Group has accelerated its plans to add additional verticals, but the strategy is to open up more markets rather than to pivot away from the staffing and recruitment industry. Numerous commentators have been quick to write off staffing and recruitment as a sector which has been significantly impacted by COVID-19, however, this is not what we are seeing.

Staffing and recruitment firms are well known for being 'first in and first out of a recession' but the COVID-19 pandemic is not a classic recession. There are segments of the economy that are in trouble and are being forced to reduce their workforces, but there are also segments of the economy that are thriving and excited about the opportunity to recruit some of this newly available talent. High quality recruitment companies can thrive in this scenario.

Several recruitment CRM partners are reporting a similar shaped drop-off and recovery as CloudCall has seen. We have access to call volume data, but they have all the recruitment activity data including placements and new searches. The general view is the market was hit hard in the early part of the lockdown, particularly in UK permanent recruitment, but started to recover in May. Like the broader economy, there are winners and losers, but on balance, we believe that the market is back to about ~80% of pre COVID-19 levels and continues to improve week-by-week.

They are also reporting that many recruitment agencies are using this time to refresh their technology stack, further illustrating CloudCall's strong opportunity and well-placed market positioning.

Internal strengthening

Since raising funds back in October 2019, the Group has invested significantly in building its' executive management team to bring the experience and skills necessary to execute the plans and fully capitalise on the opportunities for growth into the future. Since joining, James Maloney (CRO), Abigail Wilkinson (CPO) and Paul Clark (CTO) have hit the ground running, and despite having to work remotely from the offset, they have already made significant impacts and improvements to the Group's operations.

People

I would like to take this opportunity to thank our staff and partners for their hard work, during what has undoubtedly been a very challenging few months.  I continue to be impressed by how our team have adapted to home working, and the continued high satisfaction ratings for our customer services teams proves that our customers also appreciate this.

Outlook

The Board believes COVID-19 will have long lasting effects on how businesses operate, where the staff are based and what they require from their communications provider. The influx of new customer sign-ups in June, July and August clearly signposts that location flexibility, productivity monitoring and improvement tools and data capture for improved decision making will become must-haves for technology stacks to support new ways of working.

CloudCall, with its call recordings, supervisor tools and expertise in syncing communications with third-party systems has a head start in this area. We're already well placed and have plans to further capitalise on this structural market shift which we look forward to detailing later this year.

The Group has already returned to monthly recurring revenue growth, and if market conditions continue to improve, the Board fully expects the Group to return to its previous levels of growth in due course.  As a result of this, and assuming a continuation of the current trends, the Group is now confident that it can expect to deliver modest revenue growth for 2020, which will continue to build in 2021. However, with the continuing uncertainty surrounding the speed of any recovery and the possibility of a second wave of the virus, the Board feels it remains prudent to withhold guidance for 2021 at this stage. 

Simon Cleaver

Chief Executive Officer

CloudCall Group plc

 

23 September 2020

Key performance indicators

Key Performance Indicators (KPIs)

 

KPI

Link to strategic goals

6 months to 30 Jun 2020

6 months to 30 Jun

2019

Growth vs H1 2019

Revenue

Growth in revenues, and particularly recurring revenues, demonstrates effective and targeted new customer acquisition and greater upsell and retention within existing customers. Quality and focus within service delivery and customer support, drives more efficient implementation, reduces churn and better customer satisfaction, all of which are revenue enhancing.

£5.81m

£5.25m

11%

Gross Margin

High gross margins within the Group's operating units are indicative of focus on multiple drivers, including:

- delivering higher value implementation services

- an effective mix of pre-paid vs pay-as-you-go telephony

- effective partner management

- effective discount management

- additional chargeable features and services and

- better procurement from upstream telecoms partners.

80.2%

77.6%

3%

 

Loss from operating activities before depreciation, amortisation and share-based payment charges

Operating losses reduce as revenue growth exceeds the operating cost increases needed to sustain that growth. However, periods of high investment can lead to increasing operating losses as costs are incurred in pursuit of growth.

(£1.69m)

(£1.24m)

(37%)

Net Loss after Tax

Losses and ultimately profits are reflective of policies focused on revenue growth, cost of sales efficiencies and operating expenditure containment. Depreciation, amortisation, financing costs, taxation and other one-time non-operating costs will also impact bottom-line profitability.

(£2.14m)

(£1.55m)

(38%)

 

 

KPIs (continued)

KPI

Link to strategic goals

6 months to 30 Jun 2020

6 months to 30 Jun

2019

Growth vs H1 2019

Net Cash Absorbed by Operating Activities

In maturing pre-profit SaaS businesses, cash outflows from operating activities, (sometimes referred to as cash burn) reduce as revenues outgrow operating costs. SaaS companies tend to see new customer acquisitions increase cash burn in the short-term as most customer acquisition costs are incurred before a new customer is implemented. Once implemented and billing, a customer will generate cash monthly, usually recovering the initial outflow in a 7-10-month period. Focus on maximising professional services income, delivery efficiencies and billing and credit management tools helps to reduce operating cash outflows and shorten working capital cycles. It should be noted that periods of investment to facilitate further growth will temporarily increase cash burn in the short term.

(£1.33m)

(£1.24m)

(7%)

Cash and Cash Equivalents

The Group needs to ensure that it has sufficient cash reserves to support its operations through to break-even at which point it becomes cash generative and self-funding. Cash balances need to be considered in the context of any debt that may mature during the fiscal period.

£8.32m

£0.82m

£7.5m

No of End Users

User counts are taken at the point an order is signed, and growth is indicative of both strong sales activity into larger new clients, as well as successful customer account management driving uplifts from the current customer base.

43,815

36,936

19%

 

Monthly Recurring Revenue Per User (RRPU)

Strength in new product / feature development and successful upselling from within the existing customer base and to new customers will drive growth in RRPU, however, this will be naturally diluted as larger customers negotiate better pricing arrangements, and geographic expansion into the US will also dilute as VOIP costs per user are typically lower in a more mature market. RRPU in H1 2020 was adversely impacted by the onset of COVID-19 as some customers were offered a short-term reduction in monthly fees.

£25.98

£27.40

(5%)

 

 

KPIs (continued)

KPI

Link to strategic goals

6 months to 30 Jun 2020

6 months to 30 Jun

2019

Growth vs H1 2019

Avg. New Users per Month

Net new user growth provides an indication of sales performance from both new business and existing customer accounts, plus reduced user losses through better retention and churn management. The onset of COVID-19 significantly impacted the Group's ability to obtain new users in H1 2020 with user numbers falling in April and May. However, since May, net new user number growth has quickly recovered with growth in August returning to pre-COVID levels.

255

932

(73%)

Avg. Users Per Customer

Increasing average users per customer shows clearly the impact of the strategy to increase the average size of our customers by actively driving the growth of the customer base towards larger companies, offering greater economies of scale and reduced churn, resulting in enhanced margins and cost efficiencies as well as greater opportunities for expansion of revenues.

32.1

30.5

5%

 

Key Performance Indicators - Note

The board considers the key performance indicators (KPIs) identified above as key to understanding the performance of the business and reports these KPIs externally as part of its half yearly updates. When calculating its KPIs, the Group considers the receipt of a signed order for a minimum 12-month subscription as a "sale".



 

Financial review

Revenue

Revenues grew by 11% from £5.2m to £5.8m in H1 2020

Recurring revenues from subscription-based services grew 20% in H1 2020 compared to the same period last year. The higher relative increase in recurring revenue compared to total revenue was due to lower non-recurring revenue (NRR) and pay-as-you-go telephony revenues (call minutes and SMS) as a direct consequence of COVID-19 and the related global lockdowns. These revenue streams started to recover towards the end of the half with this recovery continuing into July and August. During the period US operations continued to grow strongly generating 42% of the Group's global recurring revenue.

Overall, recurring revenue per user ("RRPU") has reduced by 5% to £25.98 compared to the prior period. RRPU has been adversely impacted by the onset of COVID-19 as some customers were offered a short-term reduction in monthly fees. Prior to the onset of COVID-19, RRPU was averaging over £28 per month and thus is expected to rebound strongly as customer support is curtailed.

Over the full six-month period, monthly net user growth averaged 245, taking the total number of users to 43,815 (an increase of 19% against H1 2019). The onset of COVID-19 significantly impacted the Group's ability to obtain new users in H1 2020, however, since May, sales numbers have recovered with record new customer sign-ups in Q2. This recovery has been driven predominantly by smaller businesses, however, the group is now receiving enquiries from more sizeable organisations, including most of the large opportunities our sales teams were already working with before the pandemic started.

 

Gross margin

Gross margin increased from 77.6% for the corresponding period in 2019 to 80.2% in H1 2020

Gross margin increased in H1 2020 mainly due to the higher relative increase in recurring revenue compared to non-recurring revenue streams. Non-recurring revenue from hardware reselling continues to be highly competitive and thus attracts lower margins.

 

Operating costs (excluding depreciation, amortisation and share-based payments)

Operating costs grew from £5.3m in H1 2019 to £6.4m in H1 2020

Growth in operating costs of 20% compared to the same period last year is to be viewed in the context of increased investment in sales, marketing, product development and a bolstering of the executive management team. Whilst cost cutting measures were implemented in April as a direct result of COVID-19, the Group entered 2020 with a higher cost base and further planned investment took place in Q1 to support future growth. From the successful fundraise in late 2019, it was clearly signalled that fresh investment would lead to greater operating expenditure and hence widen losses in the short-term as this investment takes time to flow through to increased revenue.

Operating costs for the period can be further analysed as follows:


Six months ended 30 June 2020 (£'000)

Six months ended 30 June 2019 (£'000)

Sales & marketing expenses

1,754

1,509

Administrative expenses

3,641

3,135

Research & development expenses*

957

668

Total

6,352

5,312

 

Whilst operating costs have increased during the period, it should be noted that planned spend has been offset by the receipt of COVID related government support within both the UK and US. The Group utilised the UK government furlough scheme with 11 employees furloughed in March and $431k of grant funding was received from the US treasury via the Paycheck Protection Program in May. This support funding has been offset against salary costs during the period. All furloughed employees have now returned to work.

*Research and development expenditure is shown in the financial statements net of the amount qualifying for re-classification to the balance sheet under IAS 38 (Capitalisation of Software Development Costs). In H1 2020 this amounted to £750k (H1 2019: £700k).

Losses from operating activities before depreciation, amortisation and share-based payments were (£1.69m), up 37% from (£1.24m) in H1 2019.

 

Research and development costs

Development costs capitalised in H1 2020 £0.75m (H1 2019: £0.7m)

The Group is committed to developing relevant new products, services and features to ensure that current and future customers can benefit from an exceptional value-adding experience. To that end, the Group continues to invest in product development and continued to adopt the accounting treatment set out in IAS 38 (Intangible Assets) for the ongoing capitalisation of research and development costs through H1 2020. Further to the adoption of IAS 38, the Group confirms that, as a result of new products coming into service since the adoption of the policy, IAS 38 related amortisation charged in H1 2020 was £240k (H1 2019: £95k).

 

Debt and financing expenses

The Group had outstanding debt as at 30 June 2020 of £3m (H1 2019:  £1.6m) and a net financing expense of £114k (H1 2019: £112k).

The Group's credit facility with Shawbrook Bank was opened on 9 September 2019 with £1m of debt currently drawn down and a further £1.5m available. Interest is charged at 9% plus the higher of either LIBOR or 0.5% per annum.

 

Other borrowings constitute the Group's lease liabilities accounted for in accordance with IFRS 16. Lease additions during the period resulted in the recognition of a lease liability of £775k and a right of use asset of £835k.

 

Cash and working capital

The Group had £8.3m cash at the end of the period (H1 2019: £0.8m).

The Group's balance sheet includes an R&D tax credit receivable of £0.45m (H1 2019: £0.92m) with £0.81m received from HMRC during the period (H1 2019: £nil).

 

Share capital

Total issued share capital at the period-end comprised 38,768,429 ordinary shares of 20 pence each.

During the half year period, the Company received new capital amounting to £10k in relation to exercised share options, resulting in the issue of 12,590 ordinary shares.

 

Earnings per share and dividends

Loss per share for the half year period was 5.5 pence (H1 2019: 5.9 pence).

 

Going concern

Whilst the current trading environment is difficult to forecast given the continuing impact of COVID-19 and the uncertainty surrounding future lockdowns or restrictions, the Directors confirm that, based on current trading performance and projections, they have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Please see Note 2 on page 20 for further details.

 

By order of the board

 

 

Simon Cleaver

Chief Executive Officer

 

 

 

 

Paul Williams
Chief Financial Officer


For the 6 months ended 30 June 2020




Unaudited


Unaudited


Audited




Six months ended 30 June 2020


Six months ended 30 June 2019


Year ended 31 December 2019


Notes


£000


£000


£000
















Revenue



5,807


5,245


11,396

Cost of sales



(1,149)


(1,173)


(2,406)

Gross profit



4,658


4,072


8,990

Operating costs



(6,352)


(5,312)


(11,146)

Loss from operating activities before depreciation, amortisation and share-based payment charges



(1,694)


(1,240)


(2,156)

Depreciation and amortisation



(671)


(366)


(930)

Share-based payment charges



(161)


(116)


(171)

Exceptional items



-


-


(145)

Operating loss



(2,526)


(1,722)


(3,402)

Financing expense



(114)


(112)


(274)

Loss before tax



(2,640)


(1,834)


(3,676)

Taxation

3


497


280


731

Loss for the year attributable to owners of the parent



 

(2,143)


 

(1,554)


 

(2,945)









Other comprehensive income








Exchange differences on translation of foreign operations



 

(65)


 

(5)



(65)

 









Other comprehensive income



(65)


(5)


(65)









Total comprehensive income for the year attributable to owners of the parent

 



 

(2,208)

 


 

(1,559)

 


            (2,880)

 









Loss per share

5


Pence


Pence


Pence

Basic and fully diluted loss per share



     (5.5)


    (5.9)


              (10.3)

 

Consolidated Statement of Financial Position

At 30 June 2020




Unaudited


Unaudited


Audited




Six months ended 30 June 2020


Six months ended 30 June 2019


Year ended 31 December 2019


Notes


£000


£000


£000

 Non-current assets








 Property, plant and equipment

   


2,776


1,959


1,854

 Goodwill

    4


339


339


339

 Other intangible assets

    4


3,502


2,502


2,992




6,617


4,800


5,185

 Current assets








 Inventories

   


-


5


-

 Trade and other receivables

   


2,847


1,361


2,760

 Research and development tax
 credit receivable



450


921


760

 Cash and cash equivalents

   


8,319


823


11,101




11,616


3,110


14,621

 Total assets



18,233


7,910


19,806









 Current liabilities








 Borrowings

   


(642)


(335)


(517)

 Trade and other payables

   


(1,980)


(1,119)


(2,162)




(2,622)


(1,454)


(2,679)

 Non-current liabilities








 Borrowings

   


(2,383)


(1,225)


(1,862)


 Total liabilities



(5,005)


(2,679)


(4,541)









 Net assets



13,228


5,231


15,265









 Equity attributable to shareholders








 Share capital

  


7,754


5,326


7,751

 Share premium



77,092


68,174


77,085

 Translation reserve



(27)


(32)


38

 Warrant reserve



29


29


29

 Retained earnings



(71,620)


(68,266)


(69,638)









 Total equity attributable to shareholders 


13,228


5,231


15,265

 


Consolidated Statement of Changes in Equity

For the six months ended 30 June 2020



Share capital


Share premium account


Translation reserve


Warrant reserve


Retained earnings


Total equity attributable to shareholders



£000


£000


£000


£000


£000


£000

Balance at 1 January 2019


4,836


66,384


(27)


29


(66,828)


4,394

Loss for the period


-


-


-


-


(1,554)


(1,554)

Other comprehensive income:













Exchange differences on translation of foreign operations


-


-


(5)


-


-


(5)

Total comprehensive income for the period


-


-


          (5)


-


(1,554)


(1,559)

Transactions with owners recognised in equity:













Equity settled share-based payments


-


-


-


-


116


116

Issue of equity shares


490


1,942


-


-


-


2,432

Issue costs of equity shares


-


(152)


-


-


-


(152)

Total transactions with owners recognised in equity


490


1,790


-


-


116


2,396














Balance at 30 June 2019


5,326


68,174


(32)


29


(68,266)


5,231













 

 

 



Share capital


Share premium account


Translation reserve


Warrant reserve


Retained earnings


Total equity attributable to shareholders



£000


£000


£000


£000


£000


£000

Balance at 1 July 2019


5,326


68,174


(32)


29


(68,266)


5,231

Loss for the period


-


-


-


-


(1,427)


(1,427)

Other comprehensive income:













Exchange differences on translation of foreign operations


-


-


70


-


-


70

Total comprehensive income for the period


-


-


70


-


(1,427)


(1,357)

Transactions with owners recognised in equity:













Equity settled share-based payments


-


-


-


-


55


55

Issue of equity shares


2,425


9,693


-


-


-


12,118

Issue costs of equity shares


-


(782)


-


-


-


(782)

Total transactions with owners recognised in equity


2,425


8,911


-


-


55


11,391














Balance at 31 December 2019


7,751


77,085


38


29


(69,638)


15,265

 

 

 

 

 



Share capital


Share premium account


Translation reserve


Warrant reserve


Retained earnings


Total equity attributable to shareholders



£000


£000


£000


£000


£000


£000

Balance at 1 January 2020


7,751


77,085


38


29


(69,638)


15,265

Loss for the period


-


-


-


-


(2,143)


(2,143)

Other comprehensive income:













Exchange differences on translation of foreign operations


-


-


(65)


-


-


(65)

Total comprehensive income for the period


-


-


(65)


-


(2,143)


(2,208)

Transactions with owners recognised in equity:













Equity settled share-based payments


-


-


-


-


161


161

Issue of equity shares


    3


7


-


-


-


10

Issue costs of equity shares


-


-


-


-


-


-

Total transactions with owners recognised in equity


3


7


-


-


161


171














Balance at 30 June 2020


7,754


77,092


(27)


29


(71,620)


13,228


Consolidated Cash Flow Statement

For the 6 months ended 30 June 2020



Unaudited


Unaudited


Audited



Six months ended 30 June 2020


Six months ended 30 June 2019


Year ended 31 December 2019



£000


£000


£000







Cash flows from operating activities







Loss after tax for the period


(2,143)


(1,554)


(2,945)

Adjustments for:







Depreciation and amortisation 


671


366


930

Unrealised currency translation (gains)/losses


(191)


(5)


92

Financial expenses


114


112


274

Equity settled share-based payment expenses


161


116


171

Taxation


(497)


(280)


(731)








Operating loss before changes in working capital and provisions


(1,885)


(1,245)


(2,209)

Decrease/(increase) in trade and other receivables


41


496


(903)

Increase in inventory


-


(5)


-

Increase/(decrease) in trade and other payables


(289)


(482)


591








Cash absorbed by operations


(2,133)


(1,236)


(2,521)

Tax received


807


-


611








Net cash absorbed by operating activities


(1,326)


(1,236)


(1,910)








Cash flows from investing activities







Acquisition of property, plant and equipment


(474)


(203)


(449)

Development expenditure capitalised


(750)


(700)


(1,433)








Net cash absorbed by investing activities


(1,224)


(903)


(1,882)








Cash flows from financing activities







Repayment of lease liability


(266)


(198)


(439)

Net interest paid


(36)


(47)


(150)

Net proceeds from the issue of share capital


10


2,280


13,616

Proceeds from new loans


109


-


1,500

Repayment of loans


(80)


-


(527)








Net cash (absorbed by)/from financing activities


(263)


2,035


14,000








Net (decrease)/increase in cash and cash equivalents


(2,813)


(104)


10,208

Cash and cash equivalents at start of period


11,101


927


927

Effect of exchange rate fluctuations on cash held


31


-


(34)








Cash and cash equivalents at end of period


8,319


823


11,101

 

Consolidated Movement in Net Cash/(Debt)

For the 6 months ended 30 June 2020

Group


At 1 January 2019

£'000

Cash flow

£'000

Interest on lease liabilities

£'000

 

Lease liabilities taken out

£'000

Exchange and other non-cash movements

£'000

At 30 June

 2019

£'000

Cash and cash equivalents


927

(104)

-

-

-

823

Bank loans


-

-

-

-

-

-

Lease liabilities


(1,597)

198

(65)

(124)

28

(1,560)

Net (debt)/cash at end of period


(670)

94

(65)

(124)

28

(737)

 

Group


At 30 June

 2019

£'000

Cash flow

£'000

Interest on lease liabilities

£'000

 

Lease liabilities taken out

£'000

Exchange and other non-cash movements

£'000

At 31 December 2019

£'000

Cash and cash equivalents


823

10,312

-

-

(34)

11,101

Bank loans


-

(973)

-

-

-

(973)

Lease liabilities


(1,560)

241

(59)

-

(28)

(1,406)

Net cash/(debt) at end of period


(737)

9,580

(59)

-

(62)

8,722

 

Group


At 1 January 2020

£'000

Cash flow

£'000

Interest on lease liabilities

£'000

 

Lease liabilities taken out

£'000

Exchange and other non-cash movements

£'000

At 30 June

 2020

£'000

Cash and cash equivalents


11,101

(2,813)

-

-

31

8,319

Bank loans


(973)

(30)

-

-

-

(1,003)

Lease liabilities


(1,406)

(509)

(78)

-

(29)

(2,022)

Net cash/(debt) at end of period


8,722

(3,352)

(78)

-

2

5,294


Notes to the Financial Statement

1.       Accounting policies and basis for preparation

The condensed consolidated interim financial information for the six months ended 30 June 2020 has been prepared in accordance with the presentation, recognition and measurement requirements of applicable International Financial Reporting Standards adopted by the European Union ('IFRS') except that the Group has not applied IAS 34, Interim Financial Reporting, which is not mandatory for UK Groups listed on AIM.

The financial information does not include all of the information required for full annual financial statements and should be read in conjunction with the financial statements of the Group for the year ended 31 December 2019 which are prepared in accordance with International Financial Reporting Standards and International Reporting Interpretations Committee pronouncements as adopted by the European Union.

The accounting policies applied in the condensed consolidated interim financial information for the six months ended 30 June 2020 are the same as those applied in the Group's consolidated financial statements as at and for the year ended 31 December 2019.

The Group's 2019 annual report provides full details of significant judgements and estimates used in the application of the Group's accounting policies. There have been no significant changes to these judgements and estimates during the period.

The financial information included in this document is unaudited and does not comprise statutory accounts within the meaning of section 434 of the Companies Act 2006. The comparative figures for the financial year ended 31 December 2019 are the Group's statutory accounts for that financial year. Those accounts have been reported on by the company's auditor and delivered to the registrar of companies. The report of the auditor was (i) unqualified, (ii) did not include a reference to matters to which the auditor drew attention by way of emphasis without qualifying their report, and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006.

 

2.       Going concern

The Group made a loss of £2,143k in the six months ended 30 June 2020 and, as at 30 June 2020, had cash reserves of £8,319k.

 

The effects of the coronavirus pandemic are being felt on a global scale with governments facing unprecedented challenges and taking the necessary counter measures to combat the spread of infection.

 

When the scale of the pandemic became clear, the Group implemented a number of cost cutting measures. Cost reductions were focused on both staff and non-staff costs with the Group making use of the UK government's furlough scheme and the US government's Payment Protection Program. These actions have extended the life of existing cash resources whilst still allowing the Group to maintain those investments that will enable it to resume its' strategic growth plans. The management team will continue to monitor the situation with a view to prudently increasing investment as the improving market conditions persist. However, should the macro environment worsen for any reason, the Group will be ready to take further cost actions.

 

The Directors have prepared detailed cashflow projections covering the period up to December 2022. Such forward looking projections are inevitably subjective and sensitive to changes in the underlying assumptions and the Directors have sensitised these projections accordingly, in particular to factor in a delay in the growth of revenue. These projections indicate that, based on the assumptions underlying the projections, sufficient resources will be available to settle liabilities as they fall due for a period of at least 12 months from the date of releasing this interim financial information.

 

Whilst acknowledging the uncertain economic environment caused by the ongoing COVID-19 pandemic, the Directors remain confident in their assertion that the current trajectory of the Group's recurring revenue streams,  the nature of the product portfolio being conducive to home based working and the strong cash position of £8.3m are key factors in demonstrating that the Group has the necessary means to execute its strategy and meet its financial commitments. In addition, the Group will utilise the remaining £1.5m credit facility with Shawbrook Bank to bolster cash reserves in the short to medium-term.

 

For these reasons, the Directors have adopted the going concern basis in preparing the annual financial statements.

 

 

3.       Taxation

Recognised in the Consolidated Statement of Comprehensive Income


Unaudited


Unaudited


Audited


Six months


Six months


Year ended


ended 30 June 2020

£000


ended 30 June 2019

£000


31 December 2019

£000







Current income tax








(4)


-


(10)


450


299


760


51


(19)


(19)


497


280


731







Total tax credit recognised in the current period


497


280


731



 

4.       Intangible assets

 


Goodwill


Patents & trademarks


Acquired IPR


Software development costs


Total



£'000


£'000


£'000


£'000


£'000

Cost











Balance at 1 January 2019


339


12


1,448


2,208


4,007

Internally developed


-


-


-


700


700

Balance at 30 June 2019


339


12


1,448


2,908


4,707

Internally developed


-


-


-


733


733

Balance at 31 December 2019


 

339


 

12


 

1,448


 

3,641


 

5,440

Internally developed


-


-


-


750


750

Balance at 30 June 2020


339


12


1,448


4,391


6,190












Amortisation











Balance at 1 January 2019


-


(12)


(1,448)


(311)


(1,771)

Amortisation for the period


-


-


-


(95)


(95)

Balance at 30 June 2019


-


(12)


(1,448)


(406)


(1,866)

Amortisation for the period


-


-


-


(243)


(243)

Balance at 31 December 2019


-


(12)


(1,448)


(649)


(2,109)

Amortisation for the period


-


-


-


(240)


(240)

Balance at 30 June 2020


-


(12)


(1,448)


(889)


(2,349)












Net Book Value











At 30 June 2019


339


-


-


2,502


2,841

At 31 December 2019


339


-


-


2,992


3,331

At 30 June 2020


339


-


-


3,502


3,841

 

5.       Loss per share


Unaudited


Unaudited


Audited


Six months


Six months


Year ended


ended 30 June 2020

000's


ended 30 June 2019

000's


31 December 2019

000's








38,756


24,181


24,181








12


1,951


4,451








38,768


26,132


28,632









£000


£000


£000









(2,143)


(1,554)


(2,945)








Pence


Pence


Pence

Loss per share














(5.5)


(5.9)


(10.3)

 

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