Atento call centers may have violated labor rights, Mexico says (updated)

Atento SA

27/03/2024 23:54

(Updates with detail from statement in paragraph 3)
       MEXICO CITY, March 27 (Reuters) - Spanish company
Atento's call centers, which serve clients of bank BBVA
 BBVA.MC , may have violated employees' labor rights, Mexican
authorities said on Wednesday.
    An investigation under the U.S.-Mexico-Canada trade pact
found evidence of actions by Atento  ATTOF.PK  "which could have
constituted a violation of such rights," Mexico's economy and
labor ministries said in a joint statement.
    Atento has since rehired several employees and paid out
severance to several others who had been fired, the ministries
said, along with other actions such as allowing labor rights
workshops to be held.
        Atento could not be reached immediately for a comment.
  

 (Reporting by Kylie Madry; Editing by Sarah Morland and Leslie
Adler)
 ((Kylie.Madry@thomsonreuters.com;))