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REG-Capita Plc: Contract

29 January 2025

Capita renews contract to deliver the Gas Safe Register

 

Capita plc (‘Capita’ or the ‘Group’) announces today it has been
re-selected by the Health and Safety Executive (HSE) to continue to manage the
Gas Safe Register, in a renewed contract worth £89 million which will run
from April 2025 to December 2029.

The Gas Safe Register is the official list of gas businesses across the UK who
are registered to work safely and legally on boilers, cookers, fires and all
other gas appliances.

Capita has been successfully delivering the Gas Safe Register since 2009,
which has grown from 35,000 to 80,000 businesses (more than 150,000 engineers)
today, conducting over 55,000 competence checks, answering over 200,000 calls
from engineers and the public, and receiving over 3.5 million unique website
visitors in the 2023/24 contract year.

Capita is also responsible for promoting awareness of the register and general
gas safety awareness to consumers across the UK.

HSE awarded the contract to Capita following a competitive tender process. As
part of the new contract, Capita will ensure that new digital technology is
embedded throughout processes to enable more effective and efficient delivery
of the concession, and to improve the way consumers and engineers engage with
the service.

Over the past 15 years Capita has developed the Gas Safe Register brand to
build trust and has undertaken significant public gas safety awareness
campaigns, including Gas Safety Week
(https://www.gassaferegister.co.uk/media/lcfemma2/gas-safety-week-report-2024_optimised.pdf)
each September.

Adolfo Hernandez, Chief Executive Officer, Capita, said: "We are proud of our
track record operating the Gas Safe Register, a critical service which helps
keep people safe every day. This renewal is testament to the key role Capita
plays as a strategic partner to government, using people, technology and
processes to transform public sector services and improve citizen
experiences.”

Notes to editors:

There is no IFRS 15 transaction price (order book) for this agreement as it is
a framework contract.

For more information, please contact:

Investor enquiries 
Helen Parris 
Director of Investor Relations
Tel: 07720 169269
Email: IRteam@capita.co.uk

Stephanie Little
Deputy Head of Investor Relations 
Tel: 07541 622838
Email: IRteam@capita.co.uk

Media enquiries
Tel: 020 7654 2399
Email: media@capita.co.uk 

About Capita plc

Capita is a modern outsourcer, helping clients across the public and private
sectors run complex business processes more efficiently, creating better
consumer experiences. Operating across 8 countries, Capita’s 41,000
colleagues support primarily UK and European clients with people-based
services underpinned by market-leading technology. We play an integral role in
society - our work matters to the lives of the millions of people who rely on
us every day.

 



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