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REG-Capita PLC: Half Year Results 2018

2018 Half Year Results

Highlights

Good progress on executing the new strategy.

Balance sheet strengthened: completed £701m rights issue and £416m expected
proceeds from disposals.

On track to realise £70m cost savings in 2018 and £175m by 2020.

First investment decisions made to strengthen business.

2018 half year results are in line with expectations.

Half year order intake £921m and order book £7.7bn at 30 June 2018.

2018 full year guidance unchanged, before adjustment for planned disposals.

2020 targets unchanged.

Jon Lewis, Chief Executive Officer, commented today:

"In April we set out our new strategy and received the support of shareholders
to strengthen the balance sheet. Since then, we have continued to make good
progress on the plans we set out to simplify and strengthen the business. It
is still early days, but my team and I are very focused and confident in our
ability to deliver those commitments."

 Half Year ended 30 June 2018                                                                                                                                      
 Financial highlights - continuing operations        Reported 2018       Reported 2017      Underlying (1)2018      Underlying (1)2017      Underlying  YOY change 
 Revenue                                         £2,012.6 m          £2,127.3 m           £1,978.7 m              £2,065.9 m                      (4            )% 
 Operating profit                                   £66.7 m             £62.6 m             £108.1 m                £228.4 m                     (53            )% 
 Profit before tax                                  £42.3 m             £27.6 m              £80.5 m                £195.0 m                     (59            )% 
 Earnings/(loss) per share                           4.86 p             (0.07 )p              6.96 p                 13.99 p                     (50            )% 
 Free cash flow                                   (£173.4 m)           £182.0 m            (£152.0 m)               £179.2 m                                     - 
 Net debt                                                  £729.5m           £1,595.5m                                                                             

   

 HY 2018 underlying profit before tax (1)including trading result from businesses held for sale (2)                                  
 Underlying profit before tax (1)                                                                                           £80.5 m  
 Significant new contracts and restructuring                                                                                £49.1 m  
 Underlying profit before tax (1)before significant new contracts and restructuring                                        £129.6 m  
 HY 2018 trading profit for Supplier Assessment Services and ParkingEye                                                     £10.2 m  
 Underlying profit before tax (1)including businesses held for sale, before significant new contracts and restructuring    £139.8 m  

(1) Refer to appendix 1 for calculation of Alternative Performance Measures

(2) At 30 June 2018, the recently announced disposals, Supplier Assessment
Services (including Constructionline) and ParkingEye, are disclosed as held
for sale and their trading profit for HY 2018 is no longer included in
underlying performance. The FY 2018 profit guidance of £270-£300m included
the trading profit from these two businesses.  The table reconciles the HY
2018 underlying profit before tax(1) to the half year equivalent of the FY
2018 guidance by including the trading result from these businesses.

Investor presentation

A presentation for institutional investors and analysts hosted by Jon Lewis
and Nick Greatorex will be held today, starting at 08.00. The presentation
will be webcast live on www.capita.com/investors and subsequently available on
demand. A dial-in facility is also available. See access details below:

Webcast:

https://www.investis-live.com/capita/5b3f96a62e7c290b00afaf04/lmqu

Conference call:

From UK: 0800 640 6441 or 020 3936 2999

From all other locations: +44 20 3936 2999

Participant access code: 073332

Participant names and company names will be collected as they dial in. Capita
must be quoted to the Operator to gain access.

This call will be available on a seven day replay:

UK: 020 3936 3001

US: 1 845 709 8569

All other locations: + 44 20 3936 3001

Replay access code: 833889

For further information:

 Capita                                                              
 Andrew Ripper, Head of Investor Relations   T +44 (0) 20 7654 0220  
 Fiona O'Nolan, Investor Relations Director  T +44 (0) 20 7654 2281  
 Capita press office                         T +44 (0) 20 7654 2399  
 Powerscourt                                                         
 Victoria Palmer-Moore or Mazar Masud        T +44 (0) 20 72501446   

This announcement contains inside information for the purposes of article 7 of
EU Regulation 596/2014.

LEI no. CMIGEWPLHL4M7ZV0IZ88.

Executing our strategy

We announced our new strategy to transform Capita on 23 April, alongside the
rights issue. The objective of our new strategy is to become a more focussed
and predictable business with improved returns, stronger client relationships
and sustainable free cash flow. The strategy is largely driven by things we
control and has been designed with three elements:

Simplify

• Focus on strong market positions with growth potential

• Align our organisation around growth markets

• Using common and scalable capabilities

• £175m cost savings by end 2020.

Strengthen

• Leadership and governance

• Up to £500m investment in our asset base, technology and people

• Win more of the right work

• Balance sheet.

Succeed

• More predictable and lower risk

• At least £200m of sustainable free cash flow in 2020, before exceptional
and restructuring charges and additional pension contributions.

We shall increase Capita's focus upon technology-led complex activities  by
building out existing strengths in digital transformation, software, platforms
and data analytics, a large, long term structural growth market, and we plan
to deliver double digit underlying EBIT margins within the next three years.

Organisation update

In April, we put in place a new organisational structure, with six divisions:
Software, People Solutions, Customer Management, Government Services, IT and
Networks and Specialist Services. The businesses within Specialist Services
are mostly stand-alone and are being managed on a portfolio basis to maximise
value. These divisions are supported by a common set of group capabilities and
functions, which are being strengthened.

We have commenced work on the design of our operating model which we intend to
implement across the Company. This is to create an environment where talent is
valued and developed and externally facing divisions, which focus upon
delighting our customers, have a standardised way of working that aids
collaboration and drives organic growth of existing customers to full
potential. We are also placing more emphasis upon our social agenda and are
measuring success by how we are delivering for all of our stakeholders -
employees, clients, suppliers and investors.

Leadership

The Company formed a new Executive Committee in January 2018 to support the
delivery of its strategy. Led by Jon Lewis, this brings together our six
divisional leaders and a number of existing and new functional roles,
including our Chief Transformation Officer, Chief People Officer and Chief
Corporate Development Officer. Since April, we have also appointed a Chief
General Counsel and we are making good progress on the search for a Chief
Growth Officer and Chief Digital Officer. We have also commenced a shareholder
consultation to agree performance measures for our Long Term Incentive Plan,
which will be aligned with our multi-year strategy and based upon free cash
flow, cost saving, EBIT margin, customer satisfaction and employee engagement
targets.

Meeting our cost competitiveness targets

Capita has identified a significant multi-year opportunity to reduce costs and
improve operational efficiency, including reductions in general and
administration, IT and property expenses; centralising more of our
procurement; and offshoring, automating and improving the consistency of our
operations. We have made a strong start on executing these cost
competitiveness initiatives in the first half and remain on track to realise
£70m of savings in 2018 and £175m of savings by the end of 2020. The cost of
achieving these efficiencies is still expected to be £40m this year and a
total of £150m by the end of 2020.

Update on legacy contract issues

We are working to improve the performance of challenging contracts. We have
improved our NHS Primary Care Support England (NHS PCSE) contract
operationally during the first half of 2018 and are now meeting 40 out of 41
key service levels, with a further 4 indicators still to be agreed. We plan to
reach break even on the contract by the end of 2020, following the
digitisation of ophthalmic payments and consolidation of IT systems for three
services.

Whilst recruitment targets remain challenging, we have re-set our partnership
with the Army on the Recruitment Partnering Project (RPP) at a senior level
and both of us remain committed to making a success of the strategic
partnership.

Finally, we delivered the first major milestone of the replanned
mobilcom-debitel transformation programme, the soft-launch of the new Genesys
telephony platform in part of the operation. We plan to reach break even on
the contract by the end of 2020.

Rights issue completed and disposals ahead of plan

We have taken decisive action to strengthen the balance sheet through the
raising of new equity and disposal of five non-core businesses. We launched a
rights issue on 23 April, which received shareholder approval on 9 May and
successfully completed later in the month. The rights issue raised £701m
gross proceeds and £663m net after expenses, with a take up rate of 97.3%.

We expect to raise £416m from non-core disposals in 2018, well ahead of our
original target of £300m. The disposal of Supplier Assessment Services,
including Constructionline, was announced in June for £160m, which
subsequently completed in July, and the disposal of ParkingEye was announced
in July for £235m, which is expected to complete later this year. In
addition, we disposed of three small businesses in the first half for an
aggregate consideration of £21m - Capita Specialist Insurance Solutions for
£16m, Projen for £2.75m and Medicals Direct Group for £2.7m. These
transactions are in line with Capita’s strategy of simplifying the Company,
focussing on growth markets.

Pension deficit

As previously stated, Capita intends to reduce the actuarial pension deficit
in its main defined benefit pension scheme (‘the Scheme’) over the medium
term. At the 31 March 2017 actuarial valuation, the deficit of Capita's main
defined benefit pension scheme (‘the Scheme’) was £185m. The IAS 19
deficit was £289m at 30 June 2018 (31 December 2017: £407m). We are making
good progress in our discussions with the trustees of the Scheme and will
provide a further update in due course when an agreement has been reached.

Making targeted investments

We have formed an Investment Review Committee, chaired by Jon Lewis. The
committee will support our goal of investing a total of up to £500m over the
next three years, addressing historic under-investment and facilitating
growth. Since April, we have approved a number of investments including:

Services and products

• Education software - development of SIMS (School Information Management
System) ‘light’ smartphone version for emerging markets and an app to
offer a suite of engagement tools to teachers, parents and students to expand
engagement “beyond the school gate”.

• Customer Management - new digital omnichannel contact platform to support
webchat/automation/messaging.

• People Solutions - next generation of the Orbit benefits platform, our
Knowledgepool learning booking system and the candidate portal of our
pre-employment screening system to improve customer experience.

IT systems and infrastructure

• An organisation-wide Customer Relationship Management (CRM) system, giving
a single view of our customers, providing robust and granular data to better
predict future sales and monetise customer relationships.

• The design and build of a new data centre network to simplify and
consolidate the existing network environment with an objective of moving
workloads to the Cloud.

• Standardising, simplifying and consolidating our IT support model and
centralising software asset management to drive cost savings whilst improving
customer service and efficiency.

Organisation capability

• Enhanced customer engagement training for 8,000 staff in Customer
Management, to be delivered by Blue Sky, Capita's behavioural training
business.

Technology partnerships

Capita intends to increase its use of partnering to extend the scope and speed
of our digital transformation and to support the re-invigoration of sales.

We have agreed a five year strategic partnership with Microsoft for the use of
Azure to support the roll out of our cloud services, particularly in our
Software and Customer Management businesses. This will help facilitate the
roll out of the next version of our education software SIMS8 and make it
easier to internationalise the business. We are close to agreeing a digital
partnership with McKinsey to accelerate our analytics and digital
transformation capabilities.

Returning to sales growth will take time

Our new pre-bid Contract Review Committee is operating well. The committee
reviews all contracts above certain financial thresholds and/or with
risks/commitments, evaluating them to ensure complete alignment with our
operational, strategic and financial goals.

Order intake in the first half was £921m, largely comprised of contract wins
and renewals in Customer Management, Software and Government Services. We have
also recently announced a number of new contracts, some of which were delayed
from earlier in the year. These are discussed in more detail in the divisional
performance section of this statement.

Capita's order book at 30 June 2018 stood at £7.7bn compared to £8.2bn at 31
December 2017,  reflecting that order intake was lower than revenue
recognised in the first half of the year, low levels of bid activity in 2017
and delays in decisions.  As a result of this and known attrition, including
Prudential, we continue to expect organic growth to be weaker in the second
half as compared to the first half of 2018. We continue to plan for a return
to organic growth in 2020, given the re-orientation of our sales resources
over time and medium to long-term nature of our sales cycles.

Divisional performance review

Our segmental reporting is aligned with our new operating structure, comprised
of six divisions: Software, People Solutions, Customer Management, Government
Services, IT and Networks and Specialist Services.

Software

Capita is one of the UK's largest software companies, supplying specialist,
repeatable enterprise software in specific vertical markets, including
education, emergency services, local government and utilities, in which we
have leading market positions, and a smaller number of products in horizontal
markets. The division also forms a differentiating component of the wider
tech-enabled Capita service offering.

The UK software market is estimated to be valued at £15bn in 2017 and is
expected to grow at an annual growth rate of 8% to 2021 (source: Gartner).

Software is a high return business with good cash flow. Our strategy is to
invest in our core products with distinctive offerings, migrating more to the
cloud, and internationalise the business in carefully selected markets. We are
also building best-in-class development for production of standardised
software and creating scaled, integrated, shared service functions.

In the half year, we piloted the next cloud based version of our main
education software product SIMS8, launched SIMS Finance, a cloud based
financial reporting product and started development of a “light-touch”
smartphone enabled version of SIMS for emerging markets. We also set up a
marketing and sales operation in the US to roll out selected products,
including AMTSybex, Retain, Pay360 and 911eye, and consolidated multiple
support desks into an integrated shared service.

Capita Secure Solutions has been awarded a contract to provide its
ControlWorks control room solution to West Midlands Police, worth £6m over 10
years, and renewed its contract to provide support and maintenance to the
Ministry of Justice for digital radio networks across the prison estate in
England and Wales for the next five years.

SIMS has won a contract with City Montessori School (CMS) in India, the
world’s largest private school with over 56,000 pupils. This is a target
market for the roll out of the SIMS light product.

Financial performance

 Division financial summary                                 2018          2017      YOY change 
 Underlying revenue                                      £200.2m       £202.6m    (1.2      )% 
 Underlying operating profit before restructuring         £48.8m        £55.2m   (11.6      )% 
 Margin                                              24.4      %   27.2      %               - 
 Order book                                              £554.9m             -               - 

Underlying revenue fell by 1%, reflecting good growth in AMT-Sybex and modest
growth in Education Software. This was partially offset by declines in
Software Services (local government, social housing and social care),
Healthcare Decisions and our multi-industry products business Retain (resource
management software), which still operates on a passive (revenue recognised at
a point in time) licence sale basis.

Underlying profits declined, due to investments in sales, including the US
pilot, and people and the end of our NHS24 Scotland contract in Healthcare
Decisions.

People Solutions

Capita provides a full suite of HR offerings across the employment life cycle,
including leading market positions in recruitment process outsourcing,
learning and benefits administration, which are supported by our proprietary
digital platforms, Orbit, Hartlink and Tessello. We also provide attraction,
screening, performance management and payroll services and best in class fire
prevention and protection training facilities from the Fire Service College.
These businesses were historically managed in different divisions.

The market for HR solutions is estimated to be worth £5bn and is expected to
grow at an annual rate of 5% per annum to 2021 (source: NelsonHall).

We have now brought our existing HR businesses together under a single
leadership team for the first time, to create the People Solutions division.
Our strategy is to derive benefits from the new structure, by creating and
leveraging a single sales engine and realising cost savings. We plan to invest
in our core products and platforms, strengthen our analytics capability and
grow our scalable, repeatable solutions. In the first half, we commenced
investments in the next generation of the Orbit benefits platform, onto which
a number of clients were migrated, our Knowledgepool learning booking system
and the candidate portal of our pre-employment screening system to improve
customer experience. We have also identified many new opportunities at our
first sales workshop.

Whilst recruitment targets remain challenging, we have re-set our partnership
with the Army on the Recruitment Partnering Project (RPP) at a senior level
and both of us remain committed to making a success of the strategic
partnership. The new defence recruitment system is now working well,
facilitating improvements in speed of process, we have had a good response to
recent campaigns and regular soldier applications are now at a five year
seasonal high.

Financial performance

 Division financial summary                                 2018          2017      YOY change 
 Underlying revenue                                      £251.9m       £256.0m    (1.6      )% 
 Underlying operating profit before restructuring         £16.0m        £29.1m   (45.0      )% 
 Margin                                               6.4      %   11.4      %               - 
 Order book                                              £712.0m             -               - 

Underlying revenue fell by 2%, as a result of small declines in Capita
Resourcing and Learning Services, which was impacted by a significant decline
in the apprenticeship market after changes in legislation. Underlying profits
decreased, reflecting the above decline in revenue, investments to strengthen
the business and transition to a new public sector training framework, which
have yet to be offset by cost reduction actions. The Contingent Labour One
(CL1) public sector resourcing contract transfers to a new provider in the
second half.

Customer Management

Capita is a leading provider of multi-channel customer contact services in the
UK, Switzerland and Germany, primarily serving customers in the
telecommunications, retail and utility sectors, from a mix of onshore
locations in Europe and offshore locations in India and South Africa.

Our strategy is to standardise best practice, improve our infrastructure,
invest in people, increase our use of technology, offshoring and analytics,
build upon our strengths in existing sectors and diversify into new sectors,
with a focus on building an offer for financial services, travel and
automotive. Since April, we have commenced a number of initiatives to support
this strategy, including the roll out of an enhanced training programme to be
delivered to c8,000 FTE over the course of this year and a programme to
refresh our IT and telephony infrastructure. In June, we delivered the first
major milestone of the replanned mobilcom-debitel transformation programme,
the soft-launch of the new Genesys telephony platform in part of the
operation.

We recently signed a number of contracts:

• British Airways has chosen us to deliver a new five year contract to
deliver enhanced customer services from our global centre in Cape Town, South
Africa. This partnership aligns with Capita’s strategy to deliver
high-quality services for leading global brands, utilising our customer
management expertise and capability.

• Expanded contract with Southern Water for end-to-end customer services
including the management of back office billing processes,
correspondence-handling, print and mail, worth £30m over five years.

• Expanded contract with the Financial Services Compensation Scheme (FSCS)
to consolidate all its claims handling services, including all inbound and
outbound customer contact, worth £37m over four years and nine months.

• Extensions of our contracts with npower, worth £41m over three years,
Marks & Spencer, worth £70m over five years, and BBC Audience Services for
five years.

The UK retail sector is currently challenging and we are experiencing some
attrition in this sector.

Financial performance

 Division financial summary                                   2018          2017      YOY change 
 Underlying revenue                                        £400.4m       £414.2m    (3.3      )% 
 Underlying operating profit before restructuring           £15.7m        £35.2m   (55.4      )% 
 Margin                                                3.9       %    8.5      %               - 
 Order book                                              £2,039.9m             -               - 

Underlying revenue fell by 3%, due to contract and volume attrition including
weakness in the UK retail sector and lower volume in Switzerland. Underlying
profits decreased due to the aforementioned decline in revenue, a weaker
performance in Europe, which was impacted by an increased loss on our contract
with mobilcom-debitel, investment in people and increases in some cost items,
including the adoption of General Data Protection Regulation.

Government Services

Capita is a trusted partner to central government for the delivery and
transformation of technology-enabled business services, including the
operation of large, complex contracts that underpin the achievement of policy
outcomes. We are also a leading provider of support services such as revenues,
benefits and back office processing, IT, HR, and finance to local authorities,
education and health organisations.

Capita is the leading provider of business process outsourcing services to
government, with an 11% market share in central government and 15% share in
local government (source: based upon data compiled by NelsonHall). We believe
that the addressable pipeline for central government services by total
contract value is £3.5bn through 2020. The local government market is
challenging, being impacted by budget pressure and a shift in purchasing
behaviour away from long term strategic partnerships to more transactional
services.

Our strategy is to focus upon and leverage areas where Capita has core
expertise, invest in our transformation, technology and operational
capabilities, productise more of our services, improve the performance of
challenging contracts, and implement structured account management. We are
also de-prioritising smaller non-core activities such as facilities management
and property. Since April, we have commenced a programme to drive operational
excellence and put in place continuous improvement plans for all businesses.

We recently announced the following contracts:

• Selected by the Ministry of Defence as the winning tenderer for the
Defence Fire and Rescue Project(*).

• New contract with the Department for Education’s Standards and Testing
Agency to manage the administration, processing and support for all primary
school national curriculum assessment tests in England. The contract is worth
approximately £109 million over six years, with the new service starting in
September 2019 following a phased implementation and transition from September
2018.

• Expanded contract with Transport for London to include the Central London
Ultra Low Emission Zone.

Capita has taken responsibility for our performance issues at our NHS Primary
Care Support England contract and worked in conjunction with stakeholders and
NHSE to improve them. We have improved operationally during the half and are
now meeting 40 out of 41 key service levels, with a further 4 indicators still
to be agreed. We plan to reach break even on the contract by the end of 2020,
driven by moving paper based processes to electronic self-service and moving
to a national IT system for cervical screening, GP payments and patient
registration.

We have been notified by Southampton City Council of their intention to end
our contract with them in the second half of 2019. Capita has successfully
partnered with Southampton City Council for more than a decade and service
levels on the contract are good, with 98% of KPIs being met. We chose not to
rebid our Home Office escorting contract which transferred to a new supplier
in the first half of 2018, in line with our strategy of de-prioritising
non-core activities.

(*)Contract award on hold due to legal challenge.

Financial performance

 Division financial summary                                   2018          2017      YOY change 
 Underlying revenue                                        £387.0m       £424.3m    (8.8      )% 
 Underlying operating profit before restructuring           £12.6m        £37.6m   (66.5      )% 
 Margin                                                3.3       %    8.9      %               - 
 Order book                                              £2,297.1m             -               - 

Underlying revenue fell by 9%, due to the re-shaping of our Defence
Infrastructure Organisation (DIO) contract, which benefited from the
recognition of previously deferred income in the prior year, and a decline in
our local government long term strategic partnerships, reflecting the
aforementioned market weakness. Underlying profits decreased due to the
dropping out of the £16m one-off benefit from DIO, as previously disclosed,
and attrition in local government.

IT and Networks

Capita provides end-to-end enterprise IT services and solutions, managed
network, datacentre and cloud infrastructure, managed IT support for
educational institutions and other professional IT services including testing,
data consulting and cybersecurity.

The IT Services market is forecast to grow at an annual rate of 1% to 2020
(source: Gartner).

Our strategy is to consolidate separately run entities into a single IT and
Networks business 'One ITS', simplifying the service catalogue and
professionalising internal relationships, invest in our infrastructure, cloud
and people and build technical and sales capabilities to drive better customer
experience. In the half year, we commenced the 'One ITS' programme, which is
expected to realise significant cost savings over the next three years and
includes the introduction of shared service centres with common processes and
an increase in the use of offshoring. We also commenced a programme to invest
in our data centre network to simplify and consolidate the existing
environment and improve performance and consistency.

Financial performance

 Division financial summary                                 2018          2017      YOY change 
 Underlying revenue                                      £197.6m       £217.9m    (9.3      )% 
 Underlying operating profit before restructuring         £21.5m        £33.4m   (35.6      )% 
 Margin                                              10.9      %   15.3      %               - 
 Order book                                              £397.7m             -               - 

Underlying revenue fell by 9%, due to contract and volume attrition in Managed
IT Solutions and major clients. Underlying profits decreased due to the
dropping out of a £9m one-off supplier settlement in the prior year.

Specialist Services

Specialist Services includes those businesses which either (a) are not within
Capita's growth markets and/or (b) have little in common with our other
divisions and/or (c) are at an early phase in their development but may be
scaled up in the future. These businesses are mostly stand-alone operations
and are being managed on a portfolio basis in order to maximise value. The
division includes Life & Pensions, Insurance Services, Mortgage & Collections,
Optima, Travel & Events, Evolvi, Real Estate & Infrastructure, Managed Print,
Hardware Reselling, Axelos, Fera, Enforcement and Mortgage Software Solutions.

We have been recently selected as preferred bidder by the MoJ for a courts
enforcement contract.

Financial performance

 Division financial summary                                   2018          2017      YOY change 
 Underlying revenue                                        £518.9m       £546.6m    (5.1      )% 
 Underlying operating profit before restructuring           £85.7m        £82.8m     3.5       % 
 Margin                                               16.5       %   15.1      %               - 
 Order book                                              £1,696.0m             -               - 

Underlying revenue decreased by 5%, reflecting the disposals of Supplier
Assessment Services, including Constructionline and ParkingEye, which were
treated as business exits in the first half but for which the comparative
period is not re-stated. There was good growth at Managed Print Services and
Fera, which was broadly offset by a decline in Real Estate & Infrastructure.
As previously announced, the administration of Prudential's life and pensions
business, around 2% of our revenue, is expected to transfer to a new supplier
in the second half of 2018, which will lead to a release of deferred income.
Underlying profits increased as a result of a £9m one-off benefit on the end
of our general insurance contract with Marsh.

Financial review

Revenue

Reported revenue decreased by 5.4% to £2,012.6m (H1 2017: £2,127.3m).
Underlying revenue on a like for like basis(1), excluding results from
businesses exited in both years, decreased by 2.3% including 2.4% organic
decline and 0.1% growth from acquisitions. This was mainly due to the limited
benefit from new contract wins, contract attrition in Customer Management, IT
and Networks and Government Services and the re-shaping of our DIO contract,
which benefited from the recognition of previously deferred income in the
prior year.

Our revenue mix in the half year was 71% long term contracts, 16% short term
contracts of up to 2 years and 13% transactional.

Underlying operating profit

Underlying operating profit(1) decreased by 52.7% to £108.1m (H1 2017:
£228.4m), as a consequence of decline in People Solutions margin, volume
attrition in Customer Management, Government Services and IT and Networks, the
reshaping of the DIO contract in Government Services and dropping out of a
one-off supplier settlement in IT and Networks. This included restructuring
costs and professional advisor fees of £49.1m (H1 2017: £nil), relating to
Capita's new strategy and transformation plan. Underlying operating profit
before significant new contracts and restructuring(1) costs decreased by 31.2%
to £157.2m (H1 2017: £228.4m).

Underlying operating margin

Underlying operating margin(1) was 5.5% (H1 2017: 11.1%) and underlying
operating margin(1) before significant new contracts and restructuring
costs(1) was 7.9% (H1 2017: 11.1%).

We continue to target double digit underlying EBIT margins before significant
new contracts and restructuring costs in 2020.

Underlying net finance costs

The underlying net interest charge was £27.6m (H1 2017: £33.4m). This
reduction was driven by the removal of fixed rate swaps in 2017 and the
repayment of US Private Placement debt following the disposal of Capita Asset
Services in the second half of 2017. We expect underlying net interest costs
to be in the region of £55m in the full year to December 2018.

Profit before tax

Reported profit before tax was £42.3m (H1 2017: £27.6m), including profits
from business exits of £22.6m (H1 2017 losses of £67.6m) and a charge for
specific items of £60.8m (H1 2017: £99.8m) including the amortisation of
acquired intangibles.

Underlying profit before tax(1) decreased by 58.7% to £80.5m (H1 2017:
£195.0m) and underlying profit before tax before significant new contracts
and restructuring costs decreased by 33.5% to £129.6m (H1 2017: £195.0m).

Tax

The underlying income tax credit for the half year of £14.1m resulted in an
underlying negative tax rate of 17.5% (H1 2017: income tax charge of £36.0m
and tax rate 18.5%). This was favourably impacted by a specific one-off
deferred tax credit arising from a re-assessment of the recognition of
deferred tax balances on tax losses since the year end. Prior to the
recognition of this deferred tax credit, the underlying tax rate for the half
year was 18.9%. The reassessment is driven by the accessibility of tax losses
realised as an impact of IFRS 15. Capita continues with its commitment to
prompt disclosure and transparency in all dealings with HMRC and overseas tax
authorities. It does not have a complex tax structure, nor does it pursue any
aggressive tax avoidance activities. We expect a small underlying tax credit
in the full year to December 2018.

Earnings per share

The reported basic earnings per share for continuing operations was 4.86p (H1
2017: loss 0.07p) and the reported basic earnings per share for total
operations was 5.21p (H1 2017: 2.30p).

Underlying basic earnings per share(1)  for continuing operations decreased
by 50.3% to 6.96p (H1 2017: 13.99p) as a result of performance explained
above, and the restructuring and transformational activity being undertaken.

Dividends

The Board is not recommending the payment of an interim dividend (H1 2017:
11.1p). However, the Board recognises the importance of regular dividend
payments to investors in forming part of their total shareholder return, and
will consider the payment of dividends once Capita is generating sufficient
sustainable free cash flow.

Cash flow

Underlying free cash flow(1) was an outflow of £152.0m (H1 2017: inflow
£179.2m).

Underlying free cash flow before significant new contracts and restructuring
was an outflow of £114.7m (H1 2017: inflow £194.6m). Capita's free cash flow
was impacted by the aforementioned decline in profit and a £257.4m working
capital outflow from continuing operations. As expected, the change in our
working capital profile reflected a £130m unwind from the end of period end
cash management activity and a £80m reduction of deferred income, which
reflects the relatively low level of new business signed in 2017 and meant
that we received less cash payments from clients to undertake work than
revenue recognised in the period. We also reduced our use of receivables
financing to a balance of £94m at 30 June 2018 from £110m at 31 December
2017.

Net capital expenditure on continuing operations was £55.5m in 2018 (H1 2017:
£49.7m) mainly attributable to an increase of investments in systems and
infrastructure.

We continue to expect a free cash outflow in 2018, before rights issue and
disposal proceeds. This reflects an expected £130m cash outflow from the
final elimination of period end cash management activity, a £130m cash
outflow on continued reduction in deferred income and around £300m spend in
relation to known commitments, including the Connaught settlement, the
separation of Capita Asset Services (including a pension contribution),
restructuring costs, professional fees, contingent and deferred
considerations, litigation and other items.

Looking further ahead, we are on track to deliver at least £200m of
sustainable free cash flow in 2020, before exceptional and restructuring
charges and additional pension contributions.

Net debt

Net debt at 30 June 2018 was £729.5m (H1 2017: £1,595.5m). As at 30 June
2018, we had £1,356.4m of private placement bond debt which matures over the
period up to 2027. In addition, we have £100.0m of bank debt which matures in
2019, and an undrawn £600m revolving credit facility of which £81m matures
in August 2020 and £519m in August 2021.

Capita's adjusted net debt to adjusted EBITDA(1) ratio at 30 June 2018 was 1.5
times and interest cover(1) was 7.2 times. Our leverage target is between 1-2x
adjusted net debt to adjusted EBITDA, prior to the adoption of IFRS 16. We
expect leverage at the end of December 2018 to be toward the bottom end of
this range, subject to the completion of the ParkingEye disposal.

Our Board

Nick Greatorex has informed the Board of his intention to step down as Chief
Financial Officer. Nick will remain with the Company and assist with an
orderly transition over the coming months. A search for his successor is
underway and a further announcement will be made in due course. Further, in
response to the recommendations of the new UK  Corporate Governance Code, the
Board have agreed to appoint up to two employees to the Board, and we are now
working on the selection criteria and process to achieve that.

Outlook

Trading in the first half was in line with our full year guidance, which
remains unchanged on an underlying basis. Our guidance of between £270m and
£300m underlying pre-tax profits(1), before significant new contracts,
restructuring costs and implementation costs of the strategy, for the year
ending 31 December 2018 included a full year's contribution of around £25m
from businesses which are now reported as business exits in non-underlying
items. If we adjust for these disposals, underlying pre-tax profits guidance,
before significant new contracts, restructuring costs and implementation costs
of the strategy, on a comparable basis is between £250m and £275m for the
year ending 31 December 2018. This guidance excludes any potential positive
accounting benefit from the end of our contract with Prudential.

Our 2020 targets of £175m cost savings, double digit underlying EBIT margins
and at least £200m of sustainable annual free cash flow, before exceptional
and restructuring charges and additional pension contributions, remain
unchanged.

Forward looking statements

This half year results statement is prepared for and addressed only to the
Company's shareholders as a whole and to no other person. The Company, its
Directors, employees, agents and advisers accept and assume no liability to
any person in respect of this trading update save as would arise under English
law. Statements contained in this trading update are based on the knowledge
and information available to Capita’s Directors at the date it was prepared
and therefore facts stated and views expressed may change after that date.

This document and any materials distributed in connection with it may include
forward-looking statements, beliefs, opinions or statements concerning risks
and uncertainties, including statements with respect to Capita’s business,
financial condition and results of operations. Those statements and statements
which contain the words "anticipate", "believe", "intend", "estimate",
"expect" and words of similar meaning, reflect Capita’s Directors' beliefs
and expectations and involve risk and uncertainty because they relate to
events and depend on circumstances that will occur in the future and which may
cause results and developments to differ materially from those expressed or
implied by those statements and forecasts.

No representation is made that any of those statements or forecasts will come
to pass or that any forecast results will be achieved. You are cautioned not
to place any reliance on such statements or forecasts. Those forward-looking
and other statements speak only as at the date of this trading update. Capita
undertakes no obligation to release any update of, or revisions to, any
forward-looking statements, opinions (which are subject to change without
notice) or any other information or statement contained in this trading
update. Furthermore, past performance cannot be relied on as a guide to future
performance.

No statement in this document is intended as a profit forecast or a profit
estimate and no statement in this document should be interpreted to mean that
earnings per Capita share for the current or future financial years would
necessarily match or exceed the historical published earnings per Capita
share.

Nothing in this document is intended to constitute an invitation or inducement
to engage in investment activity. This document does not constitute or form
part of any offer for sale or subscription of, or any solicitation of any
offer to purchase or subscribe for, any securities nor shall it or any part of
it nor the fact of its distribution form the basis of, or be relied on in
connection with, any contract, commitment or investment decision in relation
thereto. This document does not constitute a recommendation regarding any
securities.

Principal risks and uncertainties

The Directors have considered the principal risks and uncertainties affecting
the Group’s financial position and prospects in 2018 and out 12 months
beyond the reporting date. As described on pages 38 to 43 of the Group’s
annual report for 2017, the Group continues to be exposed to a number of risks
and has well established systems and procedures in place to identify, assess
and mitigate those risks.

The principal risks include those arising from: significant failures in
systems of control; lack of corporate financial stability; failures in
information security controls; disruption to operational IT; legal/regulatory
actions; failure to meet financial expectations; failure to innovate; impact
of increased business complexity; impact of political/client strategy risk;
impact of reputational risk; ineffective talent management; inadequate
acquisition, contracting and delivery management; and a failure to deliver the
planned transformation plan.

Financial stability continues to be monitored closely following the Rights
issue.  Whilst Capita has made significant progress in addressing the short
term leverage issues, there is still a level of transformative action married
with further measures to strengthen the Capita balance sheet to be completed.

As a technology-driven services company, Capita must operate a resilient
technical infrastructure. The Board has applied focus on the programme to
improve the resilience of our key IT systems to date and this will continue to
remain an area of essential remediation.

The Directors continue to review the principal risks on an ongoing basis and
confirm that no further principal risks have been identified since 23 April
2018.

Statement of Directors’ responsibilities

The Directors confirm, to the best of their knowledge, that this condensed set
of financial statements has been prepared in accordance with IAS 34 as adopted
by the European Union and that the Half Year Management Report includes a fair
review of the information required by Rules 4.2.4, 4.2.7 and 4.2.8 of the
Disclosure and Transparency Rules of the United Kingdom Financial Conduct
Authority.

The names and functions of the Directors of Capita plc are as listed in the
Group’s annual report for 2017. A list of current Directors is maintained on
the Group website: www.capita.com.

By order of the Board

J Lewis
                                                     
N Greatorex

Chief Executive Officer                     Chief
Financial Officer

31 July
2018                                           
31 July 2018        

Half year condensed consolidated income statement 
for the 6 months ended 30 June 2018

                                                   Notes                                                                                    30 June 2018                                                                                   30 June 2017 
                                                                        Underlying (note 3)     Business exits (note 4)     Specific items (note 6)          Total     Underlying (note 3)     Business exits (note 4)     Specific items (note 6) To 
                                                                                                                                                                                                                                                   ta 
                                                                                                                                                                                                                                                   l 
                                                                                         £m                          £m                          £m             £m                      £m                          £m                          £m £m 
 Continuing operations:                                                                                                                                                                                                                                 
 Revenue                                                    1,978.7                    33.9                           —                     2,012.6        2,065.9                    61.4                           —                     2,127.3      
 Cost of sales                                             (1,515.8 )                 (14.3 )                         —                    (1,530.1 )     (1,524.3 )                 (49.7 )                         —                    (1,574.0 )    
 Gross profit                                                 462.9                    19.6                           —                       482.5          541.6                    11.7                           —                       553.3      
 Administrative expenses                                     (354.8 )                  (9.6 )                     (51.4 )                    (415.8 )       (313.2 )                 (75.6 )                    (101.9 )                    (490.7 )    
 Operating profit                                             108.1                    10.0                       (51.4 )                      66.7          228.4                   (63.9 )                    (101.9 )                      62.6      
 Net finance costs                                   8        (27.6 )                     —                        (9.4 )                     (37.0 )        (33.4 )                     —                         2.1                       (31.3 )    
 Profit/(loss) on disposal                           4            —                    12.6                           —                        12.6              —                    (3.7 )                         —                        (3.7 )    
 Profit before tax                                             80.5                    22.6                       (60.8 )                      42.3          195.0                   (67.6 )                     (99.8 )                      27.6      
 Income tax credit / (expense)                       9         14.1                    (2.2 )                      11.9                        23.8          (36.0 )                  (0.1 )                      12.2                       (23.9 )    
 Profit for the period from continuing operations              94.6                    20.4                       (48.9 )                      66.1          159.0                   (67.7 )                     (87.6 )                       3.7      
 Discontinued operations:                                                                                                                                                                                                                               
 Profit for the period                               5            —                       —                         4.4                         4.4              —                    25.8                           —                        25.8      
 Total profit for the period                                   94.6                    20.4                       (44.5 )                      70.5          159.0                   (41.9 )                     (87.6 )                      29.5      
 Attributable to:                                                                                                                                                                                                                                       
 Owners of the Company                                         87.4                    20.4                       (42.3 )                      65.5          152.5                   (41.9 )                     (85.5 )                      25.1      
 Non-controlling interests                                      7.2                       —                        (2.2 )                       5.0            6.5                       —                        (2.1 )                       4.4      
                                                               94.6                    20.4                       (44.5 )                      70.5          159.0                   (41.9 )                     (87.6 )                      29.5      
 Earnings/(loss) per share (*)                       10                                                                                                                                                                                                 
 Continuing operations:                                                                                                                                                                                                                                 
 – basic                                                       6.96 p                  1.62 p                     (3.72 )p                     4.86 p        13.99 p                 (6.21 )p                    (7.85 )p                    (0.07 )p   
 – diluted                                                     6.89 p                  1.61 p                     (3.68 )p                     4.82 p        13.97 p                 (6.20 )p                    (7.84 )p                    (0.07 )p   
 Total operations:                                                                                                                                                                                                                                      
 – basic                                                       6.96 p                  1.62 p                     (3.37 )p                     5.21 p        13.99 p                 (3.84 )p                    (7.85 )p                     2.30 p    
 – diluted                                                     6.89 p                  1.61 p                     (3.33 )p                     5.17 p        13.97 p                 (3.83 )p                    (7.84 )p                     2.30 p    

(*)Earnings per share presented for the period to 30 June 2017 were restated
to reflect the rights issue completed in the period (see notes 10, 18)

The accompanying notes form part of these condensed consolidated financial
statements.

Half year condensed consolidated statement of comprehensive income 
for the 6 months ended 30 June 2018

                                                                                        30 June 2018              30 June 2017 
                                                                                     £m           £m           £m           £m 
 Profit for the period                                                                    70.5                      29.5       
 Other comprehensive income/(expense)                                                                                          
 Items that will not be reclassified subsequently to profit or loss                                                            
 Actuarial gain/(loss) on defined benefit pension schemes                    98.4                     (25.5 )                  
 Income tax effect                                                          (16.7 )                     4.3                    
                                                                                          81.7                     (21.2 )     
 Items that will or may be reclassified subsequently to profit or loss                                                         
 Exchange differences on translation of foreign operations                                (2.6 )                     1.9       
 Net investment hedge                                                                        —                      (2.4 )     
                                                                                                                               
 (Loss)/Gain on cash flow hedges                                             (4.0 )                     2.8                    
 Reclassification adjustments for losses included in the income statement     0.4                         —                    
 Income tax effect                                                            0.7                      (0.5 )                  
                                                                                          (2.9 )                     2.3       
                                                                                          (5.5 )                     1.8       
 Other comprehensive income/(expense) for the period net of tax                           76.2                     (19.4 )     
 Total comprehensive income for the period net of tax                                    146.7                      10.1       
 Attributable to:                                                                                                              
 Owners of the Company                                                                   141.7                       5.7       
 Non-controlling interests                                                                 5.0                       4.4       
                                                                                         146.7                      10.1       

The accompanying notes form part of these condensed consolidated financial
statements.

Half year condensed consolidated balance sheet 
at 30 June 2018

                                                             30 June 2018      31 December 2017 
                                                Notes                  £m                    £m 
 Non-current assets                                                                             
 Property, plant and equipment                             214.1               219.3            
 Intangible assets                                       1,713.1             1,812.1            
 Contract fulfilment assets                       13       272.2               252.5            
 Financial assets                                 17       114.5               132.3            
 Deferred taxation                                         175.5               159.3            
 Trade and other receivables                                28.5                28.0            
                                                         2,517.9             2,603.5            
 Current assets                                                                                 
 Financial assets                                 17        35.6                88.7            
 Disposal group assets held for sale              4        109.7                 5.9            
 Trade and other receivables                               862.5               775.8            
 Cash                                                      945.9               921.7            
 Income tax receivable                                       5.0                25.6            
                                                         1,958.7             1,817.7            
 Total assets                                            4,476.6             4,421.2            
 Current liabilities                                                                            
 Trade and other payables                                  668.6               755.2            
 Deferred income                                  14     1,104.3             1,201.2            
 Overdrafts                                       17       362.5               443.3            
 Financial liabilities                            17       291.3               265.6            
 Disposal group liabilities held for sale         4         47.1                 1.4            
 Provisions                                       15        77.2               164.1            
                                                         2,551.0             2,830.8            
 Non-current liabilities                                                                        
 Trade and other payables                                   15.5                17.0            
 Deferred income                                  14       331.2               314.0            
 Financial liabilities                            17     1,356.2             1,721.7            
 Deferred taxation                                          12.2                12.2            
 Provisions                                       15        49.8                48.5            
 Employee benefits                                         289.3               406.8            
                                                         2,054.2             2,520.2            
 Total liabilities                                       4,605.2             5,351.0            
 Net liabilities                                          (128.6 )            (929.8 )          
 Capital and reserves                                                                           
 Issued share capital                             18        34.5                13.8            
 Share premium                                    18     1,143.3               501.3            
 Employee benefit trust and treasury shares       18       (11.2 )              (0.2 )          
 Capital redemption reserve                                  1.8                 1.8            
 Foreign currency translation reserve                       (3.0 )              (0.4 )          
 Cash flow hedging reserve                                  (1.0 )               1.9            
 Retained deficit                                       (1,367.2 )          (1,517.2 )          
 Deficit attributable to owners of the Company            (202.8 )            (999.0 )          
 Non-controlling interests                                  74.2                69.2            
 Total deficit                                            (128.6 )            (929.8 )          

The accompanying notes form part of these condensed consolidated financial
statements.

Half year condensed consolidated statement of changes in equity   
for the 6 months ended 30 June 2018

                                                                Issued share capital     Share premium      Employee benefit trust & treasury shares      Capital redemption reserve     Retained earnings/(deficit)      Foreign currency translation reserve     Cash flow hedging reserve        Total     Non-controlling interests      Total equity/(deficit) 
                                                                                  £m                £m                                            £m                              £m                              £m                                        £m                            £m           £m                            £m                          £m 
 At 1 January 2017, restated (1)                                   13.8                 501.3                            (0.2 )                                  1.8                        (1,131.8 )                               (6.2 )                                 —                 (621.3 )              68.4                       (552.9 )             
 Profit for the period                                                —                     —                               —                                      —                            25.1                                    —                                   —                   25.1                 4.4                         29.5               
 Other comprehensive (expense)/income                                 —                     —                               —                                      —                           (21.2 )                               (0.5 )                               2.3                  (19.4 )                 —                        (19.4 )             
 Total comprehensive (expense)/income for the period                  —                     —                               —                                      —                             3.9                                 (0.5 )                               2.3                    5.7                 4.4                         10.1               
 Share-based payment                                                  —                     —                               —                                      —                             3.5                                    —                                   —                    3.5                   —                          3.5               
 Movement in put option held by non-controlling interest              —                     —                               —                                      —                             8.1                                    —                                   —                    8.1                   —                          8.1               
 Equity dividends declared                                            —                     —                               —                                      —                          (137.1 )                                  —                                   —                 (137.1 )                 —                       (137.1 )             
 At 30 June 2017                                                   13.8                 501.3                            (0.2 )                                  1.8                        (1,253.4 )                               (6.7 )                               2.3                 (741.1 )              72.8                       (668.3 )             
 At 1 January 2018                                                 13.8                 501.3                            (0.2 )                                  1.8                        (1,517.2 )                               (0.4 )                               1.9                 (999.0 )              69.2                       (929.8 )             
 Profit for the period                                                —                     —                               —                                      —                            65.5                                    —                                   —                   65.5                 5.0                         70.5               
 Other comprehensive income                                           —                     —                               —                                      —                            81.7                                 (2.6 )                              (2.9 )                 76.2                   —                         76.2               
 Total comprehensive income for the period                            —                     —                               —                                      —                           147.2                                 (2.6 )                              (2.9 )                141.7                 5.0                        146.7               
 Shares issued/(purchased) (note 18)                               20.7                 642.0                           (11.0 )                                    —                               —                                    —                                   —                  651.7                   —                        651.7               
 Share-based payment                                                  —                     —                               —                                      —                             4.0                                    —                                   —                    4.0                   —                          4.0               
 Movement in put option held by non-controlling interests             —                     —                               —                                      —                            (1.2 )                                  —                                   —                   (1.2 )                 —                         (1.2 )             
 At 30 June 2018                                                   34.5               1,143.3                           (11.2 )                                  1.8                        (1,367.2 )                               (3.0 )                              (1.0 )               (202.8 )              74.2                       (128.6 )             

(1)Restatement was due to the adoption of IFRS 15 in 2017

The accompanying notes form part of these condensed consolidated financial
statements.

Half year condensed consolidated cash flow statement   
for the 6 months ended 30 June 2018

                                                                                                                                                                  30 June 2018                                                                                    30 June 2017 
                                                                                     Underlying (note 16)     Business exits (note 4)     Specific items (note 6)        Total      Underlying (note 16)     Business exits (note 4)     Specific items (note 6)         Total 
                                                                         Notes                         £m                          £m                          £m           £m                        £m                          £m                          £m            £m 
 Cash flows from operating activities                                                                                                                                                                                                                                          
 Operating profit before interest and taxation                                         108.1                       10.0                       (51.4 )                66.7             228.4                      (63.9 )                    (101.9 )                 62.6      
 Adjustments for non-cash items:                                                                                                                                                                                                                                               
 Depreciation and amortisation                                                          41.4                        1.0                        47.8                  90.2              43.3                        8.0                        63.9                  115.2      
 Share-based payment expense                                                             4.0                          —                           —                   4.0               3.5                          —                           —                    3.5      
 Employee benefits                                                                       6.9                          —                           —                   6.9              17.7                          —                           —                   17.7      
 Other                                                                                   1.3                          —                         3.6                   4.9              (1.1 )                        —                         0.7                   (0.4 )    
                                                                                                                                                                                                                                                                               
 Working capital movements:                                                                                                                                                                                                                                                    
 Trade and other receivables                                                           (74.0 )                     (1.0 )                         —                 (75.0 )           (30.0 )                      0.5                           —                  (29.5 )    
 Trade and other payables                                                              (84.9 )                        —                         0.2                 (84.7 )           (63.2 )                        —                           —                  (63.2 )    
 Deferred income and contract fulfilment assets                                        (94.8 )                        —                           —                 (94.8 )            87.6                          —                           —                   87.6      
                                                                                                                                                                                                                                                                               
 Contribution into pension scheme                                                      (12.0 )                        —                           —                 (12.0 )           (12.3 )                        —                           —                  (12.3 )    
 Movement in provisions                                                   15             9.4                       (1.0 )                      (9.0 )                (0.6 )           (32.3 )                     49.2                        37.3                   54.2      
 Income tax refunded                                                                    14.8                          —                           —                  14.8              16.0                          —                           —                   16.0      
 Net interest paid                                                                     (16.7 )                        —                        (7.6 )               (24.3 )           (28.7 )                        —                           —                  (28.7 )    
 Asset services settlement provision cash paid                                             —                          —                           —                     —                 —                        9.0                           —                    9.0      
 Cash generated from/(used by) continuing operations                                   (96.5 )                      9.0                       (16.4 )              (103.9 )           228.9                        2.8                           —                  231.7      
 Cash generated from/(used by) discontinued operations                   5, 16             —                      (97.4 )                         —                 (97.4 )               —                       13.6                           —                   13.6      
 Net cash inflow/(outflow) from operating activities                                   (96.5 )                    (88.4 )                     (16.4 )              (201.3 )           228.9                       16.4                           —                  245.3      
 Cash flows from investing activities                                                                                                                                                                                                                                          
 Purchase of property, plant and equipment                                             (37.1 )                    (11.6 )                         —                 (48.7 )           (30.5 )                        —                           —                  (30.5 )    
 Purchase of intangible assets                                                         (18.4 )                     (2.4 )                         —                 (20.8 )           (19.2 )                        —                           —                  (19.2 )    
 Free cash flow                                                                       (152.0 )                   (102.4 )                     (16.4 )              (270.8 )           179.2                       16.4                           —                  195.6      
 Free cash flow from continuing operations                                            (152.0 )                     (5.0 )                     (16.4 )              (173.4 )           179.2                        2.8                           —                  182.0      
 Free cash flow from discontinued operations                                               —                      (97.4 )                         —                 (97.4 )               —                       13.6                           —                   13.6      
 Acquisition of subsidiary undertakings, net of cash acquired                                                                                                           —                                                                                           (12.5 )    
 Proceeds on disposal of subsidiary undertakings, net of cash disposed     4                                                                                         16.7                                                                                            16.4      
 Deferred consideration paid                                                                                                                                        (11.1 )                                                                                          (0.8 )    
 Contingent consideration paid                                                                                                                                      (13.4 )                                                                                          (3.8 )    
 Put option cancellation fee                                              17                                                                                         (6.8 )                                                                                             —      
 Investing activities used by discontinued operations                      5                                                                                            —                                                                                            (7.5 )    
 Net cash outflow from investing activities                                                                                                                         (84.1 )                                                                                         (57.9 )    
 Purchase of shares                                                       18                                                                                        (11.0 )                                                                                             —      
 Issue of share capital net of issue costs                              16, 18                                                                                      671.1                                                                                               —      
 Repayment of PPN, net of financing costs                                 16                                                                                       (307.5 )                                                                                         (39.9 )    
 Settlement of swaps                                                      16                                                                                         61.1                                                                                           (79.7 )    
 Repayment of term loan                                                   16                                                                                            —                                                                                           (30.0 )    
 Other                                                                    16                                                                                         (0.2 )                                                                                          (1.8 )    
 Net cash inflow/(outflow) from financing activities                                                                                                                413.5                                                                                          (151.4 )    
 Net increase in cash and cash equivalents                                                                                                                          128.1                                                                                            36.0      
 Cash and cash equivalents at the beginning of the period                                                                                                           478.4                                                                                           565.8      
 Impact of movement in exchange rates                                                                                                                                (1.4 )                                                                                          (3.2 )    
 Cash and cash equivalents at 30 June                                                                                                                               605.1                                                                                           598.6      
 Cash at bank and in hand                                                                                                                                           945.9                                                                                         1,122.6      
 Cash held by disposal group held for sale and discontinued operations                                                                                               21.7                                                                                            53.3      
 Overdraft                                                                                                                                                         (362.5 )                                                                                        (577.3 )    
 Total                                                                                                                                                              605.1                                                                                           598.6      

Notes to the half year condensed consolidated financial statements   
for the 6 months ended 30 June 2018

1 Corporate information

Capita plc is a public limited company incorporated in England and Wales whose
shares are publicly traded. The half year condensed consolidated financial
statements of the Company and its subsidiaries (‘the Group’) for the 6
months ended 30 June 2018 were authorised for issue in accordance with a
resolution of the Directors on 31 July 2018.

2 Basis of preparation, judgements and estimates, significant accounting
policies, principal risks and uncertainties and going concern

(a) Basis of preparation

The half year condensed consolidated financial statements for the 6 months
ended 30 June 2018 have been prepared in accordance with the Disclosure and
Transparency Rules (DTR) of the Financial Conduct Authority and with IAS 34
Interim Financial Reporting.

The half year condensed consolidated financial statements do not include all
the information and disclosures required in the annual financial statements
and should be read in conjunction with the Group’s annual financial
statements as at 31 December 2017, which have been prepared in accordance with
IFRSs as adopted by the European Union.

The half year condensed consolidated financial statements do not comprise
statutory accounts within the meaning of Section 434 of the Companies Act
2006. The statutory accounts for the year ended 31 December 2017 were approved
by the Board of Directors on 23 April 2018 and delivered to the Registrar of
Companies. The report of the auditors on those accounts was unqualified,
contained a material uncertainty in relation to going concern, and did not
contain any statement under Section 498 of the Companies Act 2006.

The half year condensed consolidated financial statements for the 6 months
ended 30 June 2018 have been reviewed by the Group's auditors pursuant to the
Auditing Practices Board guidance on Review of Interim Financial Information.

(b) Judgements and estimates

In preparing these half year condensed consolidated financial statements,
management make judgements, estimates and assumptions that affect the
application of accounting policies and the reported amount of assets,
liabilities, income and expense. Actual results may differ from these
estimates. The significant judgements made by management in applying the
Group’s accounting policies and the key sources of estimation uncertainty
were the same as those that applied to the consolidated financial statements
as at the year ended 31 December 2017 other than those additional areas which
have arisen as a consequence of the adoption of IFRS 9 Financial Instruments.

(c) Significant accounting policies

The accounting policies adopted in preparation of the half year condensed
consolidated financial statements are consistent with those followed in the
preparation of the Group’s annual financial statements for the year ended 31
December 2017, except for the adoption of IFRS 9 Financial Instruments. In
addition, the Group has adopted the new amendments to standards and new IFRIC
as detailed below.

Initial adoption of IFRS 9 Financial Instruments

IFRS 9 Financial Instruments replaces IAS 39 Financial Instruments:
Recognition and Measurement for annual periods beginning on or after 1 January
2018, bringing together all three aspects of the accounting for financial
instruments: classification and measurement; impairment; and hedge accounting.
With the exception of hedge accounting, which the Group applied prospectively,
the Group has applied IFRS 9 retrospectively, with the initial application
date of 1 January 2018. There has been no restatement to the comparative
balances for the period beginning 1 January 2017 as there are no requirements
under the standard to restate comparatives.

The Group has performed an assessment to understand the requirements of IFRS 9
and how these differ from IAS 39 and has concluded there is no significant
impact on the condensed consolidated financial statements from the date of
adoption. There were no differences between previous carrying amounts and
consequently no adjustment has been made to opening retained earnings.

(i) Classification and measurement

Under IFRS 9, the Group on initial recognition measures a financial asset,
other than certain trade receivables, at its fair value plus, in the case of a
financial asset that is not measured at fair value through profit or loss,
transaction costs.

Debt financial instruments are subsequently measured at fair value through
profit or loss ("FVTPL"), amortised cost, or fair value through other
comprehensive income ("FVTOCI"). The classification is based on two criteria:
the Group’s business model for managing the assets; and whether the
instruments’ contractual cash flows represent ‘solely payments of
principal and interest’ on the principal amount outstanding (the "SPPI
criterion").

The new classification and measurement of the Group’s debt financial assets
are as follows:

– Debt instruments at amortised cost for financial assets that are held
within a business model with the objective to hold the financial assets in
order to collect contractual cash flows that meet the SPPI criterion. This
category includes the Group’s trade and other receivables, insurance asset
recoverable, investment loans and deferred consideration receivable.

Other financial assets are classified and subsequently measured, as follows:

– Financial assets at FVTPL comprise derivative instruments not in a hedging
relationship, unlisted equity investments and investments which the Group had
not irrevocably elected, at initial recognition or transition, to classify at
FVTOCI. Under IAS 39, the Group’s unlisted equity investments were
classified as available for sale ("AFS") financial assets. Cost was applied as
the basis for measurement as it represents the best indicator of fair value.
This treatment will be carried forward under IFRS 9.

The assessment of the Group’s business models was made as of the date of
initial application, 1 January 2018, and then applied retrospectively to those
financial assets that were not derecognised before 1 January 2018. The
assessment of whether contractual cash flows on debt instruments are solely
comprised of principal and interest was made based on the facts and
circumstances as at the initial recognition of the assets.

The accounting for the Group’s financial liabilities remains largely the
same as it was under IAS 39.

(ii) Impairment

The Group’s impairment losses for financial assets have remained largely the
same under the IFRS 9 forward-looking expected credit loss ("ECL") approach.
IFRS 9 requires the Group to record an allowance for ECLs for all loans and
other debt financial assets not held at FVTPL.

ECLs are based on the difference between the contractual cash flows due in
accordance with the contract and all the cash flows that the Group expects to
receive. The shortfall is then discounted at an approximation to the asset’s
original effective interest rate.

For trade receivables and certain IFRS 15 contract assets, the Group has
applied the standard’s simplified approach and has calculated ECLs based on
lifetime expected credit losses. The Group has established a provision matrix
that is based on the Group’s historical credit loss experience, adjusted for
forward-looking factors specific to the debtors and the economic environment.

The Group considers trade receivables in default when contractual payments are
180 days past due. However, in certain cases, the Group may also consider
trade receivables to be in default when internal or external information
indicates that the Group is unlikely to receive the outstanding contractual
amounts in full before taking into account any credit enhancements held by the
Group.

For other financial assets held at amortised cost, an assessment is made at
each reporting period as to the probability of default events within the next
12 months and provision is made for any expected credit losses. The 12 month
ECL requirement is the proportion of the lifetime ECLs associated with the
probability of default in the next 12 months. The Group further assesses
whether the credit risk has increased significantly since initial recognition
of the asset. If so it will need to provide for lifetime ECLs rather than 12
month ECLs. The main indicator that the Group applies in assessing whether
there has been a significant increase in credit risk is where the counter
parties fail to make payments as they fall due in respect of these other
financial assets held at amortised cost.

(iii) Hedge accounting

The Group has applied the IFRS 9 hedge accounting rules prospectively. At the
date of initial application, all of the Group’s existing hedging
relationships were eligible to be treated as continuing hedging relationships.
Consistent with prior periods, the Group has continued to designate the change
in fair value of the forward contracts, interest and cross currency swaps in
the Group’s cash flow and fair value hedge relationships respectively and,
as such, the adoption of the hedge accounting requirements of IFRS 9 had no
significant impact on the Group’s condensed consolidated financial
statements.

As mentioned above, in addition the Group has adopted the following new
amendments, improvements and IFRIC. None of these had any material impact on
the condensed consolidated financial statements of the Group.

Annual Improvements to IFRS Standards 2014 -2016 Cycle

As part of its annual improvements cycles, the International Accounting
Standards Board amended various standards primarily with a view to removing
inconsistencies and clarifying wording.

Amendments to IFRS 2: Classification and Measurement of Share-based Payment
Transactions

The amendments are intended to eliminate diversity in practice, are narrow in
scope and address three specific areas of classification and measurement.

IFRIC 22: Foreign Currency Transactions and Advance Consideration

These amendments are intended to eliminate diversity in practice when
recognising the related asset, expense or income on the derecognition of a
non-monetary asset or non-monetary liability relating to advance consideration
received or paid in a foreign currency.

IFRS 16 Leases

IFRS 16 Leases ("IFRS 16") was issued in January 2016, replacing IAS 17 Leases
("IAS 17"), and other relevant current guidance. IFRS 16 sets out the
principles for the recognition, measurement, presentation and disclosure of
leases. IFRS 16 will be effective for annual periods beginning on or after 1
January 2019 with early adoption permitted for entities that apply IFRS 15.

The main impact for the Group is that IFRS 16 introduces a single lessee
accounting model and requires the recognition of assets and liabilities for
all leases, unless the lease term is 12 months or less or the underlying asset
is of low value.

The Group is in the advanced stages of the assessment of the new standard and
expects its implementation to have a significant impact on the Group financial
statements. As at 31 December 2017, the Group held a significant number of
operating leases for which the future minimum lease payments amounted to
£833.0m.

The main impact on the Group financial statements will be:

– Financial liabilities and non-current assets will increase on
implementation of the standard as obligations to make future payments under
leases currently classified as operating leases will be recognised on the
balance sheet, along with the related ‘right-of-use’ asset.

– On adoption, the ‘right-of-use’ asset is tested for impairment against
its recoverable amount. The Group will also annually review the
‘right-of-use’ assets for impairment.

– There will be a reduction in operating costs and an increase in net
finance costs as operating lease costs are replaced with depreciation and
lease interest expense. This will result in an increase to the Group’s
EBITDA, and an increase in EBIT as a result of higher interest costs, with an
overall net increase to profit before tax.

– The noted adjustments will be reflected in retained earnings on adoption
date.

The total cash outflow for lease payments would not change but certain lease
payments would be presented as cash flow from financing activities, as opposed
to the current treatment as cash flow from operating activities, resulting in
an improvement in cash outflow from operating activities and an increase in
cash outflow for financing activities.

A number of leases in place at 31 December 2017 will end or not be renewed and
new leases may be entered into. Further, our estimate requires several
judgements, including determining the lease term, the lease payments (which
may be variable) and the discount rate applicable to each lease. Determining
the lease term can be complex where leases include rights of renewal or
cancellation. The Group also has a number of lease arrangements where lease
payments may not be fixed and may vary depending on an index or sales. These
judgements will continue to be assessed until adoption. The Group is
continuing to assess the precise impact of this new standard including
considering the impact of applying relevant available transition expedients,
and whether to early adopt.

(d) Going concern

In assessing the basis of preparation for the period ended 30 June 2018, the
Directors have considered the principles of the FRC's “Guidance on Risk
Management, Internal Control and Related Financial and Business Reporting
2014”, namely assessing the applicability of the going concern basis, the
review period and disclosures. The Board has concluded that it is appropriate
to adopt the going concern basis, having undertaken a rigorous assessment of
the financial forecasts.

Having taken decisive action to strengthen the balance sheet through the
raising of new equity and the disposal of non-core businesses, the Board are
satisfied that the Group will continue to have adequate financial resources to
realise their assets and discharge its liabilities as they fall due. 
Accordingly, the Directors have formed the judgement that it is appropriate to
prepare the half year condensed consolidated financial statements on the going
concern basis.  Therefore, the condensed consolidated financial statements do
not include any adjustments which would be required if the going concern basis
of preparation is inappropriate.

3 Underlying operating profit

                                                                                                                                                     30 June 2018                                                                                                                            30 June 2017 
                              Underlying before significant new contracts and restructuring     Significant new contracts and restructuring      Total underlying     Underlying before significant new contracts and restructuring     Significant new contracts and restructuring      Total underlying 
                                                                                         £m                                              £m                    £m                                                                £m                                              £m                    £m 
 Continuing operations:                                                                                                                                                                                                                                                                                   
 Revenue                                           1,978.7                                                        —                            1,978.7                                     2,065.9                                                        —                            2,065.9            
 Cost of sales                                    (1,515.8 )                                                      —                           (1,515.8 )                                  (1,524.3 )                                                      —                           (1,524.3 )          
 Gross profit                                        462.9                                                        —                              462.9                                       541.6                                                        —                              541.6            
 Administrative expenses                            (305.7 )                                                  (49.1 )                           (354.8 )                                    (313.2 )                                                      —                             (313.2 )          
 Operating profit                                    157.2                                                    (49.1 )                            108.1                                       228.4                                                        —                              228.4            
 Net finance costs                                   (27.6 )                                                      —                              (27.6 )                                     (33.4 )                                                      —                              (33.4 )          
 Profit before tax                                   129.6                                                    (49.1 )                             80.5                                       195.0                                                        —                              195.0            

Following the adoption of IFRS 15, the Board adopted a policy to separately
disclose the operating profit/loss from significant new contract wins
in-period and significant restructuring, in order for users of the financial
statements to obtain a proper understanding of the financial information and
the performance of the business.

A new contract is assessed as that which is significant and either entirely
new to the Group or a significant amendment to the scope and scale of an
existing contract. Neither of these have occurred during the first six months
of 2018 or 2017.

Contract terminations arising in the normal course of business and which
result in the disposal of a contract fulfilment asset and/or a true-up of
revenue recognised, will be included within "Underlying before significant new
contracts and restructuring" and separately disclosed if considered material:

• In 2017, we concluded discussions with the Ministry of Defence in relation
to the the Defence Infrastructure Organisation (DIO) contract, which is
expected to end in 2019. The 2017 results for the Government Services division
included a benefit from the re-shaping of the DIO contract which will not
recur in 2018 (HY: £16m; FY: £22m); and

• In 2018, our general insurance contract with Marsh ended resulting in a
net £9.2m benefit from the true-up of revenue recognised and disposal of
related assets in the Specialist Services division.

In January 2018, we announced that the administration of Prudential's life and
pension business, around 2% of Group revenue and £0.2bn in the 30 June 2018
order book disclosed in note 7, will be transferring from Capita to a new
supplier later in 2018.  The transfer will result in the release of deferred
income on the balance sheet at the date of this termination in H2 2018,
substantially off set by the disposal of contract fulfilment assets and
contract related fixed assets.

The IT & Networks division benefited from a one-off supplier settlement of
£9.2m in the prior period.

In preparing these financial statements, the Group undertook a comprehensive
review of its major contracts to identify indicators of impairment of contract
fulfilment assets. Following this review, management has taken the decision to
provide against costs capitalised as contract fulfilment assets of £13.8m (30
June 2017: £nil; 31 December 2017: £14.1m) within underlying cost of sales.
This position will be reversed on the Group achieving certain milestones
within the underlying contracts. These amounts are recognised in underlying
before significant new contracts and restructuring. Refer to note 13 for
further details of the review.

In January 2018, the Group announced a broadened transformation plan. In the
period to 30 June 2018, a charge of £49.1m (2017: £nil) was recognised in
relation to fees to professional services firms (£15m) and restructuring
costs associated with this programme.

4 Business exits

2018 business exits

Business exits are businesses that have been exited during the year or are in
the process of being disposed of.  None of these business exits meet the
definition of “discontinued operations” as stipulated by IFRS 5, which
requires disclosure and comparatives to be restated where the relative size of
a disposal or business closure is significant, which is normally understood to
mean a reported segment. Accordingly, the separate presentation described
below does not fall within the requirements of IFRS 5 concerning discontinued
operations.

During the period, we disposed of three small businesses - Capita Specialist
Insurance Solutions, Projen (which was held for sale as at 31 December 2017)
and Medicals Direct Group. Their results are all included within business
exits for the period.

As at 30 June 2018, the Group was in an active process to sell Supplier
Assessment Services (including Constructionline) and ParkingEye. Both
businesses have met the held for sale criteria within IFRS 5 and as such are
treated as disposal groups held for sale at this date, and their results are
all included within business exits for the period.

 Income statement impact                                                                          
                                                            Non-trading                           
                                    Trading  £m      Cash      Non-cash       Total        Total  
                                                        £m            £m          £m           £m 
 Revenue                          33.9              —           —            —         33.9       
 Cost of sales                   (14.3 )            —           —            —        (14.3 )     
 Gross profit                     19.6              —           —            —         19.6       
 Administrative expenses          (7.9 )         (1.7 )         —         (1.7 )       (9.6 )     
 Operating profit/(loss)          11.7           (1.7 )         —         (1.7 )       10.0       
 Profit on business disposal         —           12.6           —         12.6         12.6       
 Profit before tax                11.7           10.9           —         10.9         22.6       
 Income tax expense               (2.2 )            —           —            —         (2.2 )     
 Profit for the period             9.5           10.9           —         10.9         20.4       

Trading revenue and costs represent the current period trading performance of
those businesses being exited or disposed.  The trading operating profit for
the six months ended 30 June 2017 for those businesses disclosed as 2018
business exits was £10.8m.

There are no cumulative income or expenses included in other comprehensive
income relating to the disposal group.

The profit on disposal of £12.6m arises from the disposal of net assets of
£8.3m for £22.6m consideration (£19.9m  gross cash in the period and
£2.7m deferred consideration) and costs of disposal of £(1.7)m. Cash
proceeds of £19.9m net of cash disposed amounted to  £16.7m.

Non-trading administrative expenses comprise £(1.7)m of disposal and closure
costs.

As at 30 June 2018, the Group was in an active process to sell Supplier
Assessment Services, including Constructionline, and ParkingEye, and both
businesses are treated as disposal groups held for sale at this date.

 Balance sheet impact - assets and liabilities of disposal groups held for sale - continuing operations                                                    
                                                                               Notes                                    As at       As at 31 December 2017 
                                                                                                                  30 June 2018                             
                                                                                                                            £m                          £m 
 Property, plant and equipment                                                                                   16.7                      —               
 Intangible assets                                                                                               64.6                    1.5               
 Trade and other receivables                                                                                      6.7                    4.4               
 Cash at bank and in hand                                                                                        21.7                      —               
 Assets held for sale                                                                                           109.7                    5.9               
                                                                                                                                                           
 Trade and other payables                                                                                       (40.5 )                 (1.4 )             
 Deferred income                                                                14                               (4.3 )                    —               
 Provisions                                                                     15                               (0.1 )                    —               
 Deferred tax liability                                                                                          (2.2 )                    —               
 Liabilities held for sale                                                                                      (47.1 )                 (1.4 )             

2017 business exits

In the 6 months to 30 June 2017, the disposal of the specialist recruitment
businesses was completed, along with the disposal of part of the Capita Europe
business, and the closure of an events business, and their results are all
included within business exits for the period.  As at 30 June 2017, the Group
was in an active process to sell a non core property business as well as the
Asset Services division (which is disclosed as a discontinued operation in
note 5) and as such both were treated as disposal groups held for sale at this
date.

 Income statement impact                                     Non-trading                             
                                  Trading  £m       Cash      Non-cash        Total  £m       Total  
                                                       £m            £m                           £m 
 Revenue                        61.4               —           —              —           61.4       
 Cost of sales                 (49.7 )             —           —              —          (49.7 )     
 Gross profit                   11.7               —           —              —           11.7       
 Administrative expenses       (11.2 )         (56.4 )      (8.0 )        (64.4 )        (75.6 )     
 Operating loss                  0.5           (56.4 )      (8.0 )        (64.4 )        (63.9 )     
 Loss on business disposal         —            16.3       (20.0 )         (3.7 )         (3.7 )     
 Loss before tax                 0.5           (40.1 )     (28.0 )        (68.1 )        (67.6 )     
 Income tax expense             (0.1 )             —           —              —           (0.1 )     
 Loss for the period             0.4           (40.1 )     (28.0 )        (68.1 )        (67.7 )     

Trading revenue and costs represent the current period trading performance of
those businesses being exited or disposed.

Non-trading disposal and closure costs include the costs of exiting businesses
and stranded costs such as property lease and redundancy payments. These
include costs in respect of the disposal of the Capita Asset Services division
as at 30 June 2017.

The loss on disposal of £(3.7)m arises from the disposal of net assets of
£20.1m for £17.0m cash consideration and costs of disposal of £(0.6)m.

Non-trading administrative expenses comprise of separation costs, accelerated
depreciation and amortisation, and provisions in respect of disposal and
closure costs. These include costs in respect to the disposal of Capita Asset
Services.

5 Discontinued operations

In the 2017 annual report, we disclosed that the Group disposed of the
majority of the Capita Asset Services Division in November 2017. At 30 June
2017 the disposal process met the criteria to be treated as held for sale and
the disposal met the definition of a discontinued operation as stipulated by
IFRS 5. The following presentation, and that included in other notes, follows
the requirements of IFRS 5.

 Discontinued operations                           30 June 2018                            30 June 2017 
                                   Trading     Non-trading       Total     Trading     Non-trading To 
                                                                                                   ta 
                                                                                                   l 
                                        £m              £m          £m          £m              £m £m 
 Revenue                     —           —               —       157.9           —           157.9      
 Cost of sales               —           —               —       (56.4 )         —           (56.4 )    
 Gross profit                —           —               —       101.5           —           101.5      
 Administrative expenses     —         4.4             4.4       (70.7 )      (0.6 )         (71.3 )    
 Operating profit            —         4.4             4.4        30.8        (0.6 )          30.2      
 Net finance costs           —           —               —           —         0.6             0.6      
 Profit before tax           —         4.4             4.4        30.8           —            30.8      
 Income tax expense          —           —               —        (5.0 )         —            (5.0 )    
 Profit for the period       —         4.4             4.4        25.8           —            25.8      

Non-trading items in 2018 include release of funds and legal provisions; and
2017 include amortisation on acquired intangibles within administrative
expenses, and fair value movements on available for sale assets in net finance
costs.

                                                                           30 June 2018      30 June 2017 
 Cash flows from/(used in) discontinued operations                                   £m                £m 
 Cash outflow for contribution to pension scheme                         (17.0 )               —          
 Cash (outflow)/inflow from other operating activities                   (80.4 )            13.6          
 Net cash generated from/(used by) discontinued operations               (97.4 )            13.6          
 Net cash outflow from investing activities                                  —              (7.5 )        
 Net cash (outflow) / inflow for period from discontinued operations     (97.4 )             6.1          

As part of the sale of Capita Asset Services businesses to Link Administration
Holdings, it was agreed with the trustees of The Capita Pension and Life
Assurance Scheme that a cash contribution of £17.0m would be made to the
Scheme. This was paid in January 2018. Cash flows from other operating
activities includes £61.4m relating to the payment of the Asset Services
indemnity provision (see note 15) and £19.0m separation costs incurred in
relation to the disposal.

6 Specific items

Included within the specific items column are:

                                                                                                         6 months to 30 June 2018                                         6 months to 30 June 2017 
                                                                       Cash in year      Cash in future      Non-cash       Total      Cash in year      Cash in future      Non-cash        Total 
                                                            Notes                £m                  £m            £m          £m                £m                  £m            £m           £m 
 Administrative expenses - continuing:                                                                                                                                                             
 Amortisation of acquired intangibles                                    —                  —             47.8          47.8             —                  —             63.9          63.9       
 Capita Asset Services indemnity and settlement provision    15          —                  —                —             —             —               37.0                —          37.0       
 Litigation and claims                                       15          —                  —              3.7           3.7             —                  —                —             —       
 Contingent consideration movements                                      —                  —             (0.1 )        (0.1 )           —                  —             (0.1 )        (0.1 )     
 Professional fees and stamp duty on acquisitions                        —                  —                —             —           0.8                0.3                —           1.1       
 Total administrative expenses - continuing                              —                  —             51.4          51.4           0.8               37.3             63.8         101.9       
                                                                                                                                                                                                   
 Operating loss - continuing                                             —                  —             51.4          51.4           0.8               37.3             63.8         101.9       
 Net finance (income)/expense - continuing                   8                                                           9.4                                                            (2.1 )     
 Income tax credit - continuing                                                                                        (11.9 )                                                         (12.2 )     
 Loss for the period - continuing                                                                                       48.9                                                            87.6       
                                                                                                                                                                                                   
 Administrative expenses - discontinued:                                                                                                                                                           
 Capita Asset Services indemnity and settlement provision    15       (4.6 )              0.2                —          (4.4 )           —                  —                —             —       
 Total administrative expenses - discontinued                5        (4.6 )              0.2                —          (4.4 )           —                  —                —             —       
                                                                                                                                                                                                   
 Operating loss - discontinued                                        (4.6 )              0.2                —          (4.4 )           —                  —                —             —       
 Net finance income - discontinued                                                                                         —                                                               —       
 Income tax discontinued                                                                                                   —                                                               —       
 Profit for the year - discontinued                                                                                     (4.4 )                                                             —       
                                                                                                                                                                                                   
 Total loss for the period                                                                                              44.5                                                            87.6       

The above items are presented as specific items as the Board have concluded
that it is appropriate to do so.  These amounts are material, and require
separate disclosure in order for the users of the condensed consolidated
financial statements to obtain a proper understanding of the financial
information and the underlying performance of the business.  The tax impact
of the above items is a £11.9m credit (30 June 2017:  £12.2m credit). 
These items are discussed below:

Continuing:

Amortisation of acquired intangible assets: the Group carries on its
consolidated balance sheet significant balances related to acquired intangible
assets.  The amortisation of these assets, and any impairment charges, are
reported separately as they distort the in-year trading results and
performance of the acquired businesses is assessed through the underlying
operational results.

Capita Asset Services indemnity and settlement provision: these costs at 30
June 2017 relate to the litigation and regulatory review concerning the
Connaught Income series 1 Fund (“The Fund”) (see note 15), which is
historical in nature and tied to previous acquisitions.  These are included
in specific items due to their size and nature.

Litigation and claims: this charge relates to the derecognition of an
insurance asset which was recognised within specific items in a prior
period.  The original claim to which the asset related was recognised in
specific items due to its nature and size.

Contingent consideration movements: in accordance with IFRS 3, movements in
the fair value of contingent consideration on acquisitions go through the
condensed consolidated income statement.  These are reported separately
because performance of the acquired businesses is assessed through the
underlying operational results and such a charge/credit movement would distort
underlying results.

Acquisition-related costs and stamp duty: these costs incurred with
acquisitions in 2017 are not included in the assessment of business
performance which is based on the underlying results. IFRS requires certain
costs incurred in connection with acquired businesses to be recorded within
the condensed consolidated income statement.  These charges are not included
in the internal assessment of business performance which as above is based on
the underlying operational results.  These charges are therefore separately
disclosed as specific items.

Discontinued:

Capita Asset Services indemnity and settlement provision: these releases in
2018 relate to the litigation and regulatory review concerning the Connaught
Income series 1 Fund (“The Fund”) (see note 15) following a third party
calculation of the liability being less than the amount provided. This relates
to the Capita Asset Services businesses disposed of in the second half of
2017.  These are included in discontinued specific items to be consistent to
the disclosure in the 2017 annual report and accounts.

7 Segmental information

The Group’s operations are managed separately according to the nature of the
services provided, with each segment representing a strategic business
division offering a different package of client outcomes across the markets
the Group serves.

As announced in the 2017 Annual Report, the Group in 2018 introduced a new
simplified divisional structure around five markets: Software, People
Solutions, Customer Management, Government Services, and IT and Networks.
Capita has also formed a sixth division, Specialist Services, which includes
those businesses which either (a) are not within Capita's key growth markets
and/or (b) have little in common with other divisions and/or (c) are at an
early phase in their development but may be scaled up in the future. These
businesses are mostly stand-alone operations and are being managed on a
portfolio basis in order to maximise value. The divisions are supported by a
common set of group capabilities including operations, sales and marketing,
technology and support functions, and are reported separately as 'Group
trading and central services'.

Comparative information has been restated accordingly.  The Board believe the
changes improve accountability and transparency across the Group.

                                                                                  Software      People Solutions     Customer Management     Government Services     IT and Networks     Specialist Services      Group trading and central services      Total underlying      Business Exits      Specific Items         Total 
 6 months to 30 June 2018                                                               £m                    £m                      £m                      £m                  £m                      £m                                      £m                    £m                  £m                  £m            £m 
 Continuing operations                                                                                                                                                                                                                                                                                                           
 Long-term contractual                                                        178.9             146.7                  283.4                   341.5                 137.8                 325.9                             8.8                        1,423.0                    —                                1,423.0      
 Short-term contractual                                                        17.2              18.8                  116.1                     1.7                  32.8                 100.8                            13.3                          300.7                 33.9                                  334.6      
 Transactional (point in time)                                                  4.1              86.4                    0.9                    43.8                  27.0                  92.2                             0.6                          255.0                    —                                  255.0      
 Total segment revenue                                                        200.2             251.9                  400.4                   387.0                 197.6                 518.9                            22.7                        1,978.7                 33.9                                2,012.6      
                                                                                                                                                                                                                                                                                                                                 
 Trading revenue                                                              225.0             324.8                  454.9                   393.5                 279.8                 559.9                            48.5                        2,286.4                    —                                2,286.4      
 Inter-segment revenue                                                        (24.8 )           (72.9 )                (54.5 )                  (6.5 )               (82.2 )               (41.0 )                         (25.8 )                       (307.7 )                  —                                 (307.7 )    
 Total underlying segment revenue                                             200.2             251.9                  400.4                   387.0                 197.6                 518.9                            22.7                        1,978.7                    —                                1,978.7      
 Business exits                                                                   —                 —                      —                       —                     —                  33.9                               —                                                33.9                                   33.9      
 Total segment revenue                                                        200.2             251.9                  400.4                   387.0                 197.6                 552.8                            22.7                                                                                    2,012.6      
                                                                                                                                                                                                                                                                                                                                 
 Underlying operating profit before significant contracts and restructuring    48.8              16.0                   15.7                    12.6                  21.5                  85.7                           (43.1 )                        157.2                                                       157.2      
 Significant contracts and restructuring                                          —                 —                      —                       —                     —                     —                               —                          (49.1 )                                                     (49.1 )    
 Underlying operating profit                                                   48.8              16.0                   15.7                    12.6                  21.5                  85.7                           (43.1 )                        108.1                    —                                  108.1      
 Business exits                                                                   —                 —                      —                       —                     —                  11.7                               —                                                11.7                                   11.7      
 Total trading result                                                          48.8              16.0                   15.7                    12.6                  21.5                  97.4                           (43.1 )                                                                                    119.8      
 Non-trading items:                                                                                                                                                                                                                                                                                                              
 Business exits - non trading                                                                                                                                                                                                                                                   (1.7 )                                 (1.7 )    
 Specific items - See note 6                                                                                                                                                                                                                                                                       (51.4 )            (51.4 )    
 Operating profit/(loss)                                                                                                                                                                                                                                  108.1                 10.0               (51.4 )             66.7      
 Net finance costs                                                                                                                                                                                                                                        (27.6 )                  —                (9.4 )            (37.0 )    
 Loss on business disposal                                                                                                                                                                                                                                    —                 12.6                   —               12.6      
 Profit/(loss) before tax                                                                                                                                                                                                                                  80.5                 22.6               (60.8 )             42.3      
 Income tax (expense)/credit                                                                                                                                                                                                                               14.1                 (2.2 )              11.9               23.8      
 Profit/(loss) for the period - continuing operations                                                                                                                                                                                                      94.6                 20.4               (48.9 )             66.1      
 Profit/(loss) for the period - discontinued operations                                                                                                                                                                                                       —                    —                 4.4                4.4      
 Profit/(loss) for the period - total                                                                                                                                                                                                                      94.6                 20.4               (44.5 )             70.5      

   

                                                                                              Software          People Solutions     Customer Management     Government Services     IT and Networks     Specialist Services      Group trading and central services      Total underlying      Business Exits      Specific Items         Total 
 6 months to 30 June 2017                                                                           £m                        £m                      £m                      £m                  £m                      £m                                      £m                    £m                  £m                  £m            £m 
 Continuing operations                                                                                                                                                                                                                                                                                                                           
 Long -term contractual                                                             181.1                     141.1                    291.5                   372.4                 148.1                 315.9                             4.3                        1,454.4                    —                                1,454.4      
 Short-term contractual                                                              17.5                      21.5                    122.7                     2.2                  31.8                 139.8                               —                          335.5                  0.9                                  336.4      
 Transactional (point in time)                                                        4.0                      93.4                        —                    49.7                  38.0                  90.9                               —                          276.0                 60.5                                  336.5      
 Total segment revenue                                                              202.6                     256.0                    414.2                   424.3                 217.9                 546.6                             4.3                        2,065.9                 61.4                                2,127.3      
                                                                                                                                                                                                                                                                                                                                                 
 Trading revenue                                                                    219.2                     327.2                    467.3                   437.8                 298.4                 598.2                            40.0                        2,388.1                    —                                2,388.1      
 Inter-segment revenue                                                              (16.6 )                   (71.2 )                  (53.1 )                 (13.5 )               (80.5 )               (51.6 )                         (35.7 )                       (322.2 )                  —                                 (322.2 )    
 Total underlying segment revenue                                                   202.6                     256.0                    414.2                   424.3                 217.9                 546.6                             4.3                        2,065.9                    —                                2,065.9      
 Business exits                                                                         —                      61.4                        —                       —                     —                     —                               —                                                61.4                                   61.4      
 Total segment revenue                                                              202.6                     317.4                    414.2                   424.3                 217.9                 546.6                             4.3                                                                                    2,127.3      
                                                                                                                                                                                                                                                                                                                                                 
 Underlying operating profit before significant contracts and restructuring          55.2                      29.1                     35.2                    37.6                  33.4                  82.8                           (44.9 )                        228.4                                                       228.4      
 Significant contracts and restructuring                                                —                         —                        —                       —                     —                     —                               —                              —                                                           —      
 Underlying operating profit                                                         55.2                      29.1                     35.2                    37.6                  33.4                  82.8                           (44.9 )                        228.4                    —                                  228.4      
 Business exits                                                                         —                         —                      0.1                     0.2                     —                   0.2                               —                                                 0.5                                    0.5      
 Total trading result                                                                55.2                      29.1                     35.3                    37.8                  33.4                  83.0                           (44.9 )                                                                                    228.9      
 Non-trading items:                                                                                                                                                                                                                                                                                                                              
 Business exits - non trading                                                                                                                                                                                                                                                                  (64.4 )                                (64.4 )    
 Specific items - See note 6                                                                                                                                                                                                                                                                                      (101.9 )           (101.9 )    
 Operating profit/(loss)                                                                                                                                                                                                                                                  228.4                (63.9 )            (101.9 )             62.6      
 Net finance costs                                                                                                                                                                                                                                                        (33.4 )                  —                 2.1              (31.3 )    
 Loss on business disposal                                                                                                                                                                                                                                                    —                 (3.7 )                 —               (3.7 )    
 Profit/(loss) before tax                                                                                                                                                                                                                                                 195.0                (67.6 )             (99.8 )             27.6      
 Income tax (expense)/credit                                                                                                                                                                                                                                              (36.0 )               (0.1 )              12.2              (23.9 )    
 Profit/(loss) for the period - continuing operations                                                                                                                                                                                                                     159.0                (67.7 )             (87.6 )              3.7      
 Profit/(loss) for the period - discontinued operations                                                                                                                                                                                                                       —                 25.8                   —               25.8      
 Profit/(loss) for the period - total                                                                                                                                                                                                                                     159.0                (41.9 )             (87.6 )             29.5      

The tables below show the order book for each division, categorised into
long-term contractual (contracts with length greater than 2 years) and
short-term contractual (contracts with length less than 2 years). The length
of the contract is calculated from the start of the service commencement date.
The figures represent the aggregate amount of currently contracted transaction
price allocated to the performance obligations that are unsatisfied or
partially unsatisfied. Revenue expected to be recognised upon satisfaction of
these performance obligations as of 30 June 2018 is as follows:

 Order book                   Software      People Solutions     Customer Management     Government Services     IT and Networks     Specialist Services      Group trading and central services         Total 
 30 June 2018                       £m                    £m                      £m                      £m                  £m                      £m                                      £m            £m 
 Long-term contractual    513.7             708.9                2,031.5                 2,297.1                 397.7               1,595.7                             3.6                      7,548.2      
 Short-term contractual    41.2               3.1                    8.4                       —                     —                 100.3                               —                        153.0      
 Total                    554.9             712.0                2,039.9                 2,297.1                 397.7               1,696.0                             3.6                      7,701.2      

The table below shows the time bands of the expected timing of revenue to be
recognised on long-term contractual as of 30 June 2018:

 Time bands of long- term contractual in order book       Software      People Solutions     Customer Management     Government Services     IT and Networks     Specialist Services      Group trading and central services         Total 
 30 June 2018                                                   £m                    £m                      £m                      £m                  £m                      £m                                      £m            £m 
 < 1 year                                             276.4             220.4                  558.5                   484.8                 193.0                 412.6                             0.5                      2,146.2      
 1-5 years                                            216.3             443.8                1,331.5                 1,164.1                 143.1                 780.6                             2.2                      4,081.6      
 > 5 years                                             20.9              44.8                  141.5                   648.2                  61.7                 402.5                             0.8                      1,320.4      
 Total                                                513.6             709.0                2,031.5                 2,297.1                 397.8               1,595.7                             3.5                      7,548.2      

The order book represents the consideration to which the Group will be
entitled to receive from the customers when the Group satisfies the remaining
performance obligations in the contracts. However, the total revenue that will
be earned by the Group will also include volumetric revenue, new wins, scope
changes and anticipated contract extensions. These elements have been excluded
from the figures in the tables above as they are not contracted. In addition,
revenue from contract extensions is also excluded in the order book unless
they are pre-priced extensions whereby the Group has a legal binding
obligation to deliver the performance obligations during the extension period.
The total revenue related to pre-priced extensions that has been included in
the tables above amounted to £551m.  The amounts presented do not include
orders for which neither party has performed and each party has the unilateral
right to terminate a wholly unperformed contract without compensating the
other party.

Of the £7.5bn revenue to be earned on long-term contractual, £4.5bn relates
to material contracts to the Group. This amount excludes revenue that will be
derived from frameworks (transactional (point in time) contracts) and
non-contracted volumetric revenue from these material contracts, which
together are expected to contribute an additional £1.5bn of revenue to the
Group over the life of these contracts.

In January 2018, we announced that the administration of Prudential's life and
pension business, around 2% of Group revenue and £0.2bn in the 30 June 2018
order book disclosed above, will be transferring from Capita to a new supplier
later in 2018.

8 Net finance costs

                                                                             6 months to       6 months to 
                                                                            30 June 2018      30 June 2017 
                                                                                      £m                £m 
 Interest receivable                                                       (0.6 )            (0.1 )        
 Private placement loan notes (1)                                          20.0              18.8          
 Fixed rate interest rate swaps - realised                                    —               3.2          
 Bank loans and overdrafts                                                  3.4               6.8          
 Net interest cost on defined benefit pension schemes                       4.8               4.7          
 Interest payable                                                          28.2              33.5          
 Underlying net finance costs                                              27.6              33.4          
 Fixed rate interest rate swaps – mark-to-market                              —              (0.5 )        
 Discount unwind on public sector subsidiary partnership payment            0.8               1.0          
 Non-designated foreign exchange forward contracts – mark-to-market         3.6              (1.6 )        
 Fair value hedge ineffectiveness (2)                                      (3.7 )            (1.0 )        
 Private placement loan notes prepayment (3)                                8.7                 —          
 Specific items net finance (income)/costs                                  9.4              (2.1 )        
 Total net finance costs                                                   37.0              31.3          

(1) Included in Underlying Private Placement loan notes interest is £2.0m of
additional coupon interest at a rate of 0.75% per annum

(2) Fair value hedge ineffectiveness includes the costs of the early
termination of fair value hedges related to the early repayment of the Private
Placement Notes, ineffectiveness from changes in currency basis, and the
movement in mark-to-market valuations on hedge derivatives from the perceived
change in the credit worthiness of the counterparties to those instruments.

(3) Private Placement loan notes prepayment cost includes the make-whole costs
paid to noteholders on early repayment of principal on the Private Placement
loan notes from the proceeds of the rights issue.

9 Tax

The underlying income tax credit for the half year of £14.1m resulted in an
underlying negative tax recovery rate of 17.5% (H1 2017: income tax charge of
£36.0m and tax rate 18.5%), which was favourably impacted by a specific
one-off deferred tax credit arising from a re-assessment of the recognition of
deferred tax balances on tax losses since the year end.  Prior to the
recognition of this deferred tax credit, the underlying tax rate for the half
year was 18.9%.

10 Earnings/(loss) per share

Basic earnings/(loss) per share amounts are calculated by dividing net profit
for the period attributable to ordinary equity holders of the parent company
by the weighted average number of ordinary shares outstanding during the year.

Diluted earnings/(loss) per share amounts are calculated by dividing the net
profit for the period attributable to ordinary equity holders of the parent
company by the weighted average number of ordinary shares outstanding during
the year plus the weighted average number of ordinary shares that would be
issued on the conversion of all the dilutive potential ordinary shares into
ordinary shares.

The weighted average number of ordinary shares for the period to 30 June 2017
has been restated to reflect the rights issue completed in the period (see
note 18). The adjustment to the weighted average number of ordinary shares
reflects the bonus element of the rights issue. All other factors remain
unchanged.

The earnings per share figures are calculated based on earnings attributable
to ordinary equity holders of the parent company, therefore excludes
non-controlling interest. The earning per share is calculated on an underlying
and total reported basis. The earnings per share for business exits and
specific items are bridging items to underlying and total reported earnings
per share.

The following reflects the earnings and share data used in the basic and
diluted earnings/(loss) per share computations:

                                                                                       30 June 2018                                    30 June 2017 
                                                        Continuing operations      Total operations     Continuing operations      Total operations 
                                                                           £m                    £m                        £m                    £m 
 Underlying profit attributable to shareholders             87.4                    87.4                   152.5                   152.5            
 Total profit/(loss) attributable to shareholders:                                                                                                  
 Profit for the period                                      66.1                    70.5                     3.7                    29.5            
 Less: Non-controlling interests                            (5.0 )                  (5.0 )                  (4.4 )                  (4.4 )          
                                                            61.1                    65.5                    (0.7 )                  25.1            

   

                                                                                                                           30 June 2018  m     Restated 30 June 2017 m     Reported 30 June 2017 m 
 Weighted average number of ordinary shares (excluding trust and treasury shares) for basic earnings per share           1,256.1                 1,089.9                       665.3               
 Dilutive potential ordinary shares:                                                                                                                                                               
 Employee share options                                                                                                     11.7                     1.4                         1.4               
 Weighted average number of ordinary shares (excluding trust and treasury shares) adjusted for the effect of dilution    1,267.8                 1,091.3                       666.7               

   

                                                                                                                                              Restated                                              Reported 
                                                                                    30 June 2018                                          30 June 2017                                          30 June 2017 
                                                       Continuing operations   Total operations        Continuing operations p      Total operations p       Continuing operations p      Total operations p 
                                                                            p                  p                                                                                                             
 Basic earnings / (loss) per share    – underlying                       6.96               6.96                         13.99       13.99                       22.92                     22.92             
                                      – reported                         4.86               5.21           (0.07 )                    2.30                       (0.11 )                    3.77             
 Diluted earnings / (loss) per share  – underlying                       6.89               6.89                         13.97       13.97                       22.87                     22.87             
                                      – reported                         4.82               5.17           (0.07 )                    2.30                       (0.11 )                    3.76             

11 Dividends

The Board does not recommend the payment of an interim dividend in 2018.

12 Goodwill

Goodwill acquired through business combinations has been allocated to
Cash-Generating Units ("CGUs"), for impairment testing purposes, on the basis
of the expected benefit that will accrue to the individual CGU through
synergies realised from the acquisitions and integration with the Group as a
whole.  These represent the lowest level within the Group at which goodwill
can be allocated on a reasonable and consistent basis.

The objective of the new strategy announced in April 2018 is to become a more
focussed and predictable business with improved returns, stronger client
relationships and sustainable free cash flow. Since April, the Group has put
in place a new organisational structure, which is comprised of six divisions:
Software, People Solutions, Customer Management, Government Services, IT and
Networks, and Specialist Services.  Following this re-organisation, the Group
has reviewed the historical assessment of CGUs and the allocation of goodwill.
Reflecting the way management now exercises oversight and monitors the
Group’s performance, the Board concluded that the lowest level at which
goodwill is monitored is at the divisional level for three divisions, and at a
sub-divisional level for the other three divisions, and goodwill has been
reallocated to these new CGUs or groups of CGUs.  As at 30 June 2018, the
Group has 9 CGUs or CGU groups for the purpose of impairment testing of
goodwill.  The opening goodwill balance has been reallocated for comparable
purposes. As the transformation programme progresses, and the Board will
continue to assess the level at which management exercises oversight and
monitors the Group’s performance to ensure the allocation of goodwill to
CGUs remains appropriate.

Carrying amount of goodwill allocated to groups of Cash-Generating Units

The following table shows the allocation of goodwill to CGUs.

                                  Software       People Solutions     Customer Management                            Government Services                                IT and Networks         Specialist Services         Total 
                                    Central Government       Local Government         IT Services      Network Services     Specialist Regulated Services     Specialist Services 
                                        £m                     £m                      £m                 £m                          £m                           £m                £m            £m            £m            £m 
 At 1 January 2018       275.6                   203.5                  138.6                 8.7                  33.8                             117.7                   108.5            —         481.5         1,367.9      
 Additions                   —                       —                      —                   —                     —                                 —                       —            —             —               —      
 Fair value adjustment       —                       —                      —                   —                     —                                 —                       —            —             —               —      
 Disposals                   —                       —                      —                   —                     —                                 —                       —            —             —               —      
 Held for sale               —                       —                      —                   —                     —                                 —                       —            —         (50.9 )         (50.9 )    
 Exchange movement           —                       —                   (0.1 )                 —                     —                                 —                       —            —             —            (0.1 )    
 Impairment                  —                       —                      —                   —                     —                                 —                       —            —             —               —      
 At 30 June 2018         275.6                   203.5                  138.5                 8.7                  33.8                             117.7                   108.5            —         430.6         1,316.9      

In preparing these interim condensed consolidated financial statements, the
Group undertook a review to identify indicators of impairment of goodwill.
Consideration was given to post-year end performance against forecasts used in
the year end impairment testing and where this gave rise to an indicator of
potential impairment, further review was performed. No impairments were
identified as at 30 June 2018.

13 Contract fulfilment assets

                                                          Total 
                                                             £m 
 As at 1 January 2018                                252.5      
 Additions                                            61.5      
 Transfers from current contract fulfilment assets    15.0      
 Impairment and derecognition                        (13.8 )    
 Utilised during the year - underlying               (43.0 )    
 As at 30 June 2018                                  272.2      

In preparing these half year condensed consolidated financial statements,
management undertook a review to identify indicators of impairment of contract
fulfilment assets.  Management determined whether or not the contract
fulfilment assets and capitalised costs to obtain a contract were impaired by:

• comparing the carrying amount of the asset to the remaining amount of
consideration that the Group expects to receive less the costs that relate to
providing services under the relevant contract. In determining the estimated
amount of consideration, management used the same principles as it does to
determine the contract transaction price, except that any constraints used to
reduce the transaction price were removed for the impairment test; and/or

• assessing if the costs incurred in generating or enhancing resources
exceed the expected net present value to the Group of these resources.

If a contract or specific performance obligation exhibited marginal
profitability or other indicators of impairment, judgement was applied to
ascertain whether or not the future economic benefits from these contracts
were sufficient to recover these assets.  In performing this impairment
assessment, management is required to make an assessment of the costs to
complete the contract. The ability to accurately forecast such costs involves
estimates around cost savings to be achieved over time, anticipated
profitability of the contract, as well as future performance against any
contract-specific KPIs that could trigger variable consideration or service
credits.

Contract fulfilment asset provisions for impairment of £13.8m were identified
as at 30 June 2018 relating to assets capitalised in the period (30 June 2017:
£nil, 31 December 2017: £14.1m) within underlying cost of sales (see note
3).  The review resulted in the derecognition of £nil (30 June 2017: £nil;
31 December 2017: £9.9m) of contract fulfilment assets as no further economic
benefits are expected to flow from the Group's use of the assets.

14 Deferred income

                                       Notes      Non-current         Current          Total 
                                                           £m              £m             £m 
 As at 1 January 2018                           314.0           1,201.2         1,515.2      
 Transfer from non-current to current          (244.3 )           244.3               —      
 Contract cash received in the period           261.5           1,675.7         1,937.2      
 Recognised as revenue in the period                —          (2,012.6 )      (2,012.6 )    
 Transfer to held for sale               4          —              (4.3 )          (4.3 )    
 As at 30 June 2018                             331.2           1,104.3         1,435.5      

The Group's deferred income balances solely relate to revenue from contracts
with customers.  Movements in the deferred income balances were driven by
transactions entered into by the Group within the normal course of business in
the period, other than the accelerated revenue recognised of £10.0m relating
to the ending of our general insurance contract with Marsh (2017: £22.0m from
the re-shaping of the DIO contract).

15 Provisions

                                              Restructuring provision     Business exit provision      Asset Services indemnity provision     Claims and litigation provision      Property provision      Other        Total 
                                                                   £m                          £m                                      £m                                  £m                      £m         £m           £m 
 At 1 January 2018                                 10.6                        37.0                              69.1                                  64.3                          22.5               9.1        212.6      
 Utilisation                                       (8.2 )                     (21.6 )                           (61.4 )                                (9.0 )                        (0.3 )            (2.9 )     (103.4 )    
 Provided/(released) in the period - net           16.3                         1.7                              (4.6 )                                 2.9                           1.8              (0.2 )       17.9      
 Transfer to held for sale                            —                           —                                 —                                     —                          (0.1 )               —         (0.1 )    
 At 30 June 2018                                   18.7                        17.1                               3.1                                  58.2                          23.9               6.0        127.0      

The provisions made above have been shown as current or non-current on the
condensed consolidated balance sheet to indicate the Group’s expected timing
of the matters reaching conclusion.

Judgement is required in measuring and recognising provisions related to
pending litigation or other outstanding claims subject to negotiated
settlement, mediation and arbitration, as well as other contingent
liabilities. Judgement is necessary in assessing the likelihood that a pending
claim will succeed, or a liability will arise, and to quantify the possible
range of the financial settlement.  Because of the inherent uncertainty in
this evaluation process, actual losses may be different from the originally
estimated provision.  Where practicable, the range of reasonably possible
outcomes and sensitivities of the carrying amounts to the methodology,
assumptions and estimates, the reason for the sensitivity, the expected
resolution of uncertainties and the range of reasonable possible alternatives,
are provided below.  Where no reliable basis of estimation can be made no
provision is recorded, however, contingent liabilities disclosures are given
when there is a greater than a remote probability of outflow of economic
benefits.

Restructuring provision: The provision represents the cost of reducing role
count where there is a constructive obligation created through communication
to affected employees which has crystallised a valid expectation that roles
are at risk, and the onerous nature of property lease provisions (net of any
sub-letting opportunity) on a discounted basis, where due to the reduced
requirement for space there is additional surplus capacity.  As the Group's
review of its property portfolio continues, additional onerous property leases
may be identified.

Business exit provision: The provision relates to the cost of exiting
businesses through disposal or closure including professional fees related to
business exits and the costs of separating the businesses being disposed.

Asset Services indemnity provision: In 2017 the Group agreed a full and final
settlement with the Financial Conduct Authority ("FCA") regarding the
Connaught Income Series 1 Fund (“The Fund”). Capita Financial Managers
Limited ("CFM") was the Operator of the Fund until September 2009, when it was
replaced by an unrelated company as Operator, following which CFM had no
further involvement with the Fund. The Fund went into liquidation in 2012 and
its liquidator brought a claim against both former Operators, which for its
part, Capita settled in 2016 for a sum of £18.5m.

The FCA undertook a formal review of the activities of both Operators and
announced that its conclusion is that CFM did not meet all of its regulatory
requirements in the period April 2008 to September 2009. To ensure that
investors receive appropriate redress and to bring this matter to a close
enabling the smooth disposal of CFM, CFM and Capita agreed a full and final
settlement with the FCA. In reaching this settlement, the full cooperation
which CFM has given to the FCA during the course of its investigation has been
acknowledged.

CFM agreed to a further £66.0m being made available for the benefit of the
Fund’s investors, with Capita agreeing to fund this amount. The FCA
considered this payment would be sufficient to return the amount originally
invested, taking into account any interest, distributions and other payments
that have already been received, with the intention of placing investors as
closely as possible back into the position they would have been in if they had
never invested in the Fund.

This settlement allowed for the available funds to be directed towards the
Fund’s Investors. Given the circumstances, the FCA did not consider that it
would be appropriate to require CFM to pay a financial penalty.

Capita made provision for the redress payment and associated legal costs of
£66.8m as at 31 December 2017. CFM and the FCA subsequently reached
agreement, on the basis of third party calculations of the liability due, such
that the final amount of the redress payment will not exceed £61.4m, and
accordingly £4.6m of the provision has been released.

Capita completed the disposal of its Asset Services businesses, including CFM,
to the Link Group on 3 November 2017.  Capita plc, as part of the sale of the
Capita Asset Services businesses, has provided an indemnity against certain
legacy claims. The provisions held, namely the Asset Services settlement
provision which includes provisions for Arch Cru, Connaught and other legacy
claims, have therefore been retained within the Group.

Giving due consideration to these claims, the Group provided £69.1m
(including the £66.8m above) at 31 December 2017.  A provision of £3.1m
remains as at 30 June 2018 and is expected to unwind within the next 12
months.

Claims and litigation provision: In addition to the Capita Asset Services
Indemnity provision, the Group is exposed to other claims and litigation. The
Group makes a provision when a claim has been made where it is more probable
than not that a loss might occur. These provisions are reassessed regularly to
ensure that the level of provisioning is consistent with the claims that have
been reported. The range of values attached to these claims, can be
significant and, where obligations are probable and estimable, provisions are
made representing the Group's best estimate of the expenditure to be incurred.
The Group robustly defends its position on each claim and they are often
settled for amounts significantly smaller than the initial claim and may
result in no transfer of economic benefits.  Therefore we do not disclose a
range of possible outcomes for these claims.

In the period, the Group has settled a number of liabilities which it had
provided for in previous years. Additionally, it has provisions, which
originate due to the nature of the Group's activities and revised existing
provisions where more information on the progress of the claim has become
apparent.

Included in the amounts provided for, £30.0m relates to two claims:
1. a contract within the Group's Real Estate & Infrastructure business that
was notified to the Group during 2017. The related contract was delivered in
2007; and
2. a contract within the Group's Employee Benefits business where more
information on the progress of the claim has become apparent. The related
contract was delivered in 2009.
The Group's exposure to claims is mitigated by having in place a number of
large insurers providing cover for the Group's activities, albeit insurance
recoveries are only recognised as an asset at the point the recovery is
virtually certain. An asset has been recognised of £1.3m as at 30 June 2018
in respect of recoveries under an indemnity, no other recovery assets have
been recognised.

Due to the nature of these claims, the Group cannot give an estimate of the
period over which this provision will unwind.

Property provision: Includes a provision, on a discounted basis, for the
difference between the market value of property leases acquired in 2011 with
the Ventura and Vertex Private Sector acquisitions and the lease obligations
committed to at the date the leases were signed by the previous owners. This
is in accordance with IFRS 3 (revised) which requires the use of fair value
measurement. The remaining property provision is made on a discounted basis
for the future rent expense and related cost of leasehold property (net of
estimated sub-lease income) where the space is vacant or currently not planned
to be used for ongoing operations. The expectation is that this expenditure
will be incurred over the remaining periods of the leases which range from 1
to 24 years.

Other provision: Relates to provisions in respect of other potential exposures
arising due to the nature of some of the operations that the Group provides.
These are likely to unwind over a period of 1 to 10 years.

16 Additional cash flow information

                                                                                                                                                                                        30 June 2018                                                                                                                            30 June 2017 
                                                                 Underlying before significant new contracts and restructuring     Significant new contracts and restructuring      Total underlying     Underlying before significant new contracts and restructuring     Significant new contracts and restructuring      Total underlying 
                                                      Notes                                                                 £m                                              £m                    £m                                                                £m                                              £m                    £m 
 Cash flows from operating activities                                                                                                                                                                                                                                                                                                        
 Operating profit before interest and taxation                                          157.2                                                    (49.1 )                            108.1                                       228.4                                                        —                              228.4            
 Adjustment for non cash items:                                                                                                                                                                                                                                                                                                              
 Depreciation and amortisation                                                           41.4                                                        —                               41.4                                        43.3                                                        —                               43.3            
 Share based payment expense                                                              4.0                                                        —                                4.0                                         3.5                                                        —                                3.5            
 Employee benefits                                                                        6.9                                                        —                                6.9                                        17.7                                                        —                               17.7            
 Other                                                                                    1.3                                                        —                                1.3                                        (1.1 )                                                      —                               (1.1 )          
                                                                                                                                                                                                                                                                                                                                             
 Working capital movements:                                                                                                                                                                                                                                                                                                                  
 Trade and other receivables                                                            (74.0 )                                                      —                              (74.0 )                                     (30.0 )                                                      —                              (30.0 )          
 Trade and other payables                                                               (88.6 )                                                    3.7                              (84.9 )                                     (63.2 )                                                      —                              (63.2 )          
 Deferred income and contract fulfilment assets                                         (94.8 )                                                      —                              (94.8 )                                      87.6                                                        —                               87.6            
                                                                                                                                                                                                                                                                                                                                             
 Contribution into pension scheme                                                       (12.0 )                                                      —                              (12.0 )                                     (12.3 )                                                      —                              (12.3 )          
 Movement in provisions                                 15                                1.3                                                      8.1                                9.4                                       (16.9 )                                                  (15.4 )                            (32.3 )          
 Income tax refunded                                                                     14.8                                                        —                               14.8                                        16.0                                                        —                               16.0            
 Net interest paid                                                                      (16.7 )                                                      —                              (16.7 )                                     (28.7 )                                                      —                              (28.7 )          
 Cash generated from/(used by) continuing operations                                    (59.2 )                                                  (37.3 )                            (96.5 )                                     244.3                                                    (15.4 )                            228.9            
 Cash flows from investing activities                                                                                                                                                                                                                                                                                                        
 Purchase of property, plant and equipment                                              (37.1 )                                                      —                              (37.1 )                                     (30.5 )                                                      —                              (30.5 )          
 Purchase of intangible assets                                                          (18.4 )                                                      —                              (18.4 )                                     (19.2 )                                                      —                              (19.2 )          
 Free cash flow                                                                        (114.7 )                                                  (37.3 )                           (152.0 )                                     194.6                                                    (15.4 )                            179.2            

Reconciliation of net cash flow to movement in net debt

                                                                                          Net debt at 1 January 2018       Cash movement in net debt pre rights issue  £m       Rights issue (2) £m       Debt repayment (3) £m      Non-cash movement (4) £m     Net debt at 30 June 2018    
                                                                                                                   £m                                                                                                                                                                    £m   
                                                                                                      
                                                                                                      
 Cash, cash equivalents and overdrafts                                                          478.4                                    (296.4 )                                671.1                     (246.6 )                       (1.4 )                       605.1                  
 Other loan notes                                                                                (0.3 )                                       —                                      —                          —                            —                          (0.3 )                
 Private placement loan notes (1)                                                            (1,664.0 )                                       —                                      —                      307.5                          0.1                      (1,356.4 )                
 Currency swaps in relation to USD denominated private placement loan notes (1)                 176.8                                         —                                      —                      (60.6 )                        4.4                         120.6                  
 Interest rate swaps in relation to GBP denominated private placement loan notes (1)              5.4                                         —                                      —                       (0.5 )                       (1.4 )                         3.5                  
 Term loan                                                                                     (100.0 )                                       —                                      —                          —                            —                        (100.0 )                
 Finance leases                                                                                  (0.2 )                                       —                                      —                        0.2                            —                             —                  
 Underlying net debt                                                                         (1,103.9 )                                  (296.4 )                                671.1                          —                          1.7                        (727.5 )                
 Deferred consideration                                                                         (13.1 )                                    11.1                                      —                          —                            —                          (2.0 )                
 Net debt                                                                                    (1,117.0 )                                  (285.3 )                                671.1                          —                          1.7                        (729.5 )                

(1) The sum of these items held at fair value equates to the underlying value
of the Group’s private placement loan note's debt of £1,232.3m (31 December
2017: £1,481.8m).

(2 ) The rights issue raised gross funds of £700.7m. The total amount
capitalised to share capital and share premium was £662.7m (£700.7m less
issuance costs of £38.0m). As at 30 June 2018, £8.4m of issuance costs
remain in payables, resulting in net cash flow proceeds from rights issue
amounting to £671.1m.

(3) The repayment of private placement loan notes of £307.5m includes
financing arrangement costs of £3.1m. The currency swaps related to the USD
denominated private placement loan notes were settled as a result of the
repayment and resulted in cash of £60.6m.

(4) Non-cash movement relates to foreign exchange on cash, fair value changes
on the swaps, amortisation of loan notes issue costs and the amortisation of
the discount on the Euro debt issue.

                                                                                            Net debt at 1 January 2017 £m      Cash flow movements £m      Non-cash flow movements £m       Net debt at 30 June 2017 £m   
                                                                                                        
                                                                                                        
                                                                                                        
 Cash, cash equivalents and overdrafts                                                            565.8                            36.0                          (3.2 )                          598.6                    
 Other loan notes                                                                                  (0.3 )                             —                             —                             (0.3 )                  
 Private placement loan notes (1)                                                              (1,961.7 )                          39.9                          66.8                         (1,855.0 )                  
 Currency swaps in relation to USD denominated private placement loan notes (1)                   357.9                            (4.9 )                       (72.8 )                          280.2                    
 Interest rate swaps in relation to GBP denominated private placement loan notes (1)                7.7                               —                          (1.2 )                            6.5                    
 Term loan                                                                                       (650.0 )                          30.0                             —                           (620.0 )                  
 Finance leases                                                                                    (2.3 )                           1.8                             —                             (0.5 )                  
 Underlying net debt                                                                           (1,682.9 )                         102.8                         (10.4 )                       (1,590.5 )                  
 Fixed rate interest rate swaps                                                                   (85.1 )                          84.6                           0.5                                —                    
 Deferred consideration                                                                           (10.8 )                           5.8                             —                             (5.0 )                  
 Net debt                                                                                      (1,778.8 )                         193.2                          (9.9 )                       (1,595.5 )                  

(1) The sum of these items held at fair value equates to the underlying value
of the Group’s private placement loan note's debt of £1,568.3m (31 December
2016: £1,596.1m).

 17 Financial instruments

Carrying values and fair values of financial instruments

The following table analyses by classification and category the Group’s
financial instruments (excluding short term debtors, creditors and cash in
hand) that are carried in the condensed consolidated financial statements. The
carrying values are a reasonable approximation of fair value other than 12
fixed rate loan notes totalling £559.2m (31 December 2017: £604.4m) included
below in the loan note value of £1,356.4m (31 December 2017: £1,664.0m),
with a carrying value of £559.2m (31 December 2017: £604.4m) and a fair
value of £571.2m (31 December 2017: £629.2m). The fair value of these loan
notes has been calculated by discounting the expected future cash flows at
prevailing interest rates and this fair value measurement would be categorised
within level 2 of the fair value hierarchy.

 As at 30 June 2018                                                  At fair value through the income statement     At amortised cost      Derivatives used for hedging     Other financial liabilities         Total 
                                                                                                             £m                    £m                                £m                              £m            £m 
 Current financial assets                                                                                                                                                                                             
 Unlisted equity securities                                                         1.2                                  —                           —                                —                      1.2      
 Deferred consideration                                                               —                                3.0                           —                                —                      3.0      
 Cash flow hedges                                                                     —                                  —                         2.8                                —                      2.8      
 Non-designated foreign exchange forwards and swaps                                 2.6                                  —                           —                                —                      2.6      
 Currency swaps in relation to USD denominated loan notes                             —                                  —                        26.0                                —                     26.0      
                                                                                    3.8                                3.0                        28.8                                —                     35.6      
 Non-current financial assets                                                                                                                                                                                         
 Unlisted equity securities                                                         5.3                                  —                           —                                —                      5.3      
 Deferred consideration                                                               —                                0.6                           —                                —                      0.6      
 Cash flow hedges                                                                     —                                  —                         1.4                                —                      1.4      
 Non-designated foreign exchange forwards and swaps                                 2.0                                  —                           —                                —                      2.0      
 Interest rate swaps in relation to GBP denominated loan notes                        —                                  —                         3.5                                —                      3.5      
 Currency swaps in relation to USD denominated loan notes                             —                                  —                       101.7                                —                    101.7      
                                                                                    7.3                                0.6                       106.6                                —                    114.5      
 Current financial liabilities                                                                                                                                                                                        
 Overdrafts                                                                           —                                  —                           —                            362.5                    362.5      
 Private placement loan notes                                                         —                                  —                           —                             72.5                     72.5      
 Term loan                                                                            —                                  —                           —                            100.0                    100.0      
 Cash flow hedges                                                                     —                                  —                         1.9                                —                      1.9      
 Non-designated foreign exchange forwards and swaps                                 0.2                                  —                           —                                —                      0.2      
 Contingent consideration                                                             —                                  —                           —                              1.6                      1.6      
 Public sector subsidiary partnership payment                                         —                                  —                           —                              9.4                      9.4      
 Put options of non-controlling interests                                             —                                  —                           —                            105.7                    105.7      
                                                                                    0.2                                  —                         1.9                            651.7                    653.8      
 Non-current financial liabilities                                                                                                                                                                                    
 Other loan notes                                                                     —                                  —                           —                              0.3                      0.3      
 Private placement loan notes                                                         —                                  —                           —                          1,283.9                  1,283.9      
 Cash flow hedges                                                                     —                                  —                         0.8                                —                      0.8      
 Non-designated foreign exchange forwards and swaps                                 0.6                                  —                           —                                —                      0.6      
 Currency swaps in relation to USD denominated loan notes                             —                                  —                         7.1                                —                      7.1      
 Contingent consideration                                                             —                                  —                           —                             12.5                     12.5      
 Deferred consideration                                                               —                                  —                           —                              2.0                      2.0      
 Public sector subsidiary partnership payment                                         —                                  —                           —                             37.9                     37.9      
 Put options of non-controlling interests                                             —                                  —                           —                             11.1                     11.1      
                                                                                    0.6                                  —                         7.9                          1,347.7                  1,356.2      

   

 As at 31 December 2017                                              Available-for-sale      At fair value through the income statement     Loans and receivables      Derivatives used for hedging     Other financial liabilities         Total 
                                                                                     £m                                              £m                        £m                                £m                              £m            £m 
 Current financial assets                                                                                                                                                                                                                         
 Available-for-sale assets                                              0.4                                   —                                    —                             —                                —                      0.4      
 Deferred consideration                                                   —                                   —                                  3.0                             —                                —                      3.0      
 Insurance asset recoverable                                              —                                   —                                  5.0                             —                                —                      5.0      
 Cash flow hedges                                                         —                                   —                                    —                           4.0                                —                      4.0      
 Non-designated foreign exchange forwards and swaps                       —                                 4.1                                    —                             —                                —                      4.1      
 Currency swaps in relation to USD denominated loan notes                 —                                   —                                    —                          72.2                                —                     72.2      
                                                                        0.4                                 4.1                                  8.0                          76.2                                —                     88.7      
 Non-current financial assets                                                                                                                                                                                                                     
 Available-for-sale assets                                              4.2                                   —                                    —                             —                                —                      4.2      
 Deferred consideration                                                   —                                   —                                  2.2                             —                                —                      2.2      
 Cash flow hedges                                                         —                                   —                                    —                           3.8                                —                      3.8      
 Non-designated foreign exchange forwards and swaps                       —                                 3.6                                    —                             —                                —                      3.6      
 Interest rate swaps in relation to GBP denominated loan notes            —                                   —                                    —                           5.4                                —                      5.4      
 Currency swaps in relation to USD denominated loan notes                 —                                   —                                    —                         113.1                                —                    113.1      
                                                                        4.2                                 3.6                                  2.2                         122.3                                —                    132.3      
 Current financial liabilities                                                                                                                                                                                                                    
 Overdrafts                                                               —                                   —                                    —                             —                            443.3                    443.3      
 Private placement loan notes                                             —                                   —                                    —                             —                            224.1                    224.1      
 Cash flow hedges                                                         —                                   —                                    —                           1.6                                —                      1.6      
 Non-designated foreign exchange forwards and swaps                       —                                 0.3                                    —                             —                                —                      0.3      
 Contingent consideration                                                 —                                   —                                    —                             —                             12.1                     12.1      
 Deferred consideration                                                   —                                   —                                    —                             —                             11.1                     11.1      
 Obligations under finance leases                                         —                                   —                                    —                             —                              0.2                      0.2      
 Public sector subsidiary partnership payment                             —                                   —                                    —                             —                              9.4                      9.4      
 Put options of non-controlling interests (2)                             —                                   —                                    —                             —                              6.8                      6.8      
                                                                          —                                 0.3                                    —                           1.6                            707.0                    708.9      
 Non-current financial liabilities                                                                                                                                                                                                                
 Private placement loan notes                                             —                                   —                                    —                             —                          1,439.9                  1,439.9      
 Other loan notes                                                         —                                   —                                    —                             —                              0.3                      0.3      
 Term loan                                                                —                                   —                                    —                             —                            100.0                    100.0      
 Cash flow hedges                                                         —                                   —                                    —                           1.1                                —                      1.1      
 Currency swaps in relation to USD denominated loan notes                 —                                   —                                    —                           8.5                                —                      8.5      
 Contingent consideration                                                 —                                   —                                    —                             —                             12.5                     12.5      
 Deferred consideration                                                   —                                   —                                    —                             —                              2.0                      2.0      
 Public sector subsidiary partnership payment                             —                                   —                                    —                             —                             41.8                     41.8      
 Put options of non-controlling interests                                 —                                   —                                    —                             —                            115.6                    115.6      
                                                                          —                                   —                                    —                           9.6                          1,712.1                  1,721.7      

(1) The 31 December 2017 comparatives have not been restated under IFRS 9. The
comparatives are still classified under the IAS 39 classification as permitted
by IFRS 9.

(2) It was agreed with the counterparty to one of the put options over
non-controlling interests to cancel the option for cash consideration of
£6.8m.

The fair value of financial instruments has been calculated by discounting the
expected future cash flows at prevailing interest rates, except for unlisted
equity securities. The valuation models incorporate various inputs including
foreign exchange spot and forward rates and interest rate curves. Under IFRS 9
unlisted equity securities are held at FVTPL (2017 - IAS 39:
available-for-sale assets) but are still carried at cost as the best indicator
of fair value. The Group may enter into derivative financial instruments with
multiple counterparties, all of which are financial institutions with
investment grade credit ratings.

Fair value hierarchy

The Group uses the following hierarchy for determining and disclosing the fair
value of financial instruments by valuation technique:

Level 1: quoted (unadjusted) prices in active markets for identical assets or
liabilities

Level 2: other techniques for which all inputs which have a significant effect
on the recorded fair value are observable, either directly or indirectly

Level 3: techniques which use inputs which have a significant effect on the
recorded fair value that are not based on observable market data.

As at 30 June 2018, the Group held the following financial instruments
measured at fair value:

                                                                      30 June 2018        31 December 2017 £m 
                                                                                 £m                           
 Assets measured at fair value                                                                                
 Non-designated foreign exchange forwards and swaps                    4.6                   7.7              
 Cash flow hedges                                                      4.2                   7.8              
 Foreign exchange swaps held for foreign net investment                  —                     —              
 Interest rate swaps in relation to GBP denominated loan notes         3.5                   5.4              
 Currency swaps in relation to USD denominated loan notes            127.7                 185.3              
                                                                                                              
 Liabilities measured at fair value                                                                           
 Private placement loan notes                                        785.2               1,059.6              
 Cash flow hedges                                                      2.7                   2.7              
 Non-designated foreign exchange forwards and swaps                    0.8                   0.3              
 Foreign exchange swaps held for foreign net investment                  —                     —              
 Currency swaps in relation to USD denominated loan notes              7.1                   8.5              
 Fixed rate interest rate swaps                                          —                     —              
 Public sector subsidiary partnership payment                         47.3                  51.2              
 Put options of non-controlling interests                            116.8                 122.4              
 Contingent consideration                                             14.1                  24.6              

During both periods the Group only had Level 2 assets or liabilities measured
at fair value apart from contingent consideration, the public sector
subsidiary partnership payment and the put options of non-controlling
interests which are Level 3 liabilities. It is the Group’s policy to
recognise transfers between levels of the fair value hierarchy at the end of
the reporting period during which the transfer occurred. During the 6 months
ended 30 June 2018, there were no transfers between Level 1 and Level 2 fair
value measurements and no transfers into or out of Level 3 fair value
measurements.

Contingent consideration arises in business acquisitions where the Group has
agreed to pay the vendors additional consideration dependent on the
achievement of performance targets in the periods post-acquisition. These
performance periods are of up to 3 years  in duration and will be settled in
cash on their payment date on achieving the performance criteria. The Group
makes provision for such contingent consideration for each acquisition based
on an assessment of its fair value at the acquisition date. Contingent
consideration has been calculated based on the Group’s expectation of what
it will pay in relation to the post-acquisition performance of the acquired
entities by weighting the probability of a range of payments to give an
estimate of the final obligation.  A sensitivity analysis was performed on
the expected contingent consideration of £14.1m. The sensitivity analysis
performed adjusted the probability of payment of the contingent amounts. A 10%
increase in the probability of contingent consideration being paid results in
an increase in potential contingent consideration of £1.8m. A 10% decrease in
the probability of the contingent consideration being paid results in a
decrease in potential contingent consideration of £1.6m.

The public sector subsidiary partnership payment liability is an estimate of
the annual preferred payments to be made by Axelos Limited (the partnership
formed with the Cabinet Office) to the Cabinet Office in years 2018 to 2023.
The amount is sensitive to movements in profitability, however there is a cap
above which further movement does not impact value. In all reasonably
plausible scenarios the cap is reached and therefore the sensitivity is nil.
This payment is funded by AXELOS Limited and the carrying value of £47.3m has
been derived by discounting the expected payment to arrive at its present
value.

The put options of the non-controlling interests are measured at fair value
based on the expected redemption value of the shares that will be paid in cash
by the Group. This value is determined by reference to the expected date of
exercise of the options, which is then discounted to arrive at a present
value.  The sensitivity of the valuation to movements in both the discount
rate and the cash flows that have been used to calculate it, are as follows: a
10% increase/decrease in the earnings potential of the business results in a
£12.6m increase/decrease in the valuation; a 1% increase/decrease in the
discount rate applied to the valuation results in a £0.9m decrease/£0.9m
increase in the valuation.

On 20 April 2018, Capita agreed the following with the holders of its US
Private Placement Notes:

• the introduction of a permanent minimum basket size of £50m in relation
to subsidiary indebtedness and permitted liens, replacing the temporary
waiver, in line with the corresponding baskets under Capita’s other
financing arrangements;

• the carve-out of up to £100m worth of bonds and guarantees from the
definition of indebtedness;

• certain restructuring costs to be excluded from the calculation of the
covenant test, and certain assets to be excluded from the restrictions on
disposals; and

• the flexibility to increase the leverage covenant from 3.0x to 3.5x if
Capita would otherwise breach the covenant as a result of first-year losses
from significant new contract wins as a result of the adoption of IFRS 15.

In return for these amendments to the terms of the US Private Placement Notes,
the noteholders received the following:

• the prepayment of £150m of principal of the Private Placement Notes (plus
a make-whole payment) from the proceeds of the rights issue together with an
offer to prepay US Private Placement notes that would fall due for scheduled
repayment in July or September 2018;

• the application of 50% of the net proceeds from future disposals to the
prepayment of principal of the Private Placement Notes, with payment of
make-whole, until such time as an estimated £315m of Private Placement Notes
have been pre-paid; and

• a coupon uplift of 75 basis points.

The coupon uplift and restrictions on disposals will remain in place until
Capita has repaid a total of £520m in principal under the US Private
Placement Notes and satisfies a one time only test of leverage being less than
1.5x at the end of a testing period and for two further periods on a
look-forward basis.

In June 2018, following receipt of the rights issue proceeds, £304m of US
Private Placement debt was prepaid of which £153m was due to mature in the
third quarter of 2018, together with £3.1m of financing arrangement costs,
and £8.7m of associated prepayment costs.

Following completion of the Supplier Assessment Services disposal on 10 July
2018, under the terms of the agreement reached with the US Private Placement
lenders, the company will repay a further £70m of the US Private Placement
debt, and will incur associated costs which we estimate to be £2m.

The following table shows the reconciliation from the opening balances to the
closing balances for level 3 fair values:

                                                          Contingent consideration      Subsidiary partnership payment                 Put options of  
                                                                                                                             non-controlling interests 
                                                                                £m                                  £m                              £m 
 At 31 December 2017                                           24.6                             51.2                             122.4                 
 Profit and loss movement - administrative expenses            (0.1 )                              —                                 —                 
 Discount unwind - net finance costs                              —                              0.8                                 —                 
 Movements in put options recognised in equity                    —                                —                               1.2                 
 Put option cancellation fee                                      —                                —                              (6.8 )               
 Utilised                                                     (10.4 )                           (4.7 )                               —                 
 At 30 June 2018                                               14.1                             47.3                             116.8                 

18 Issued share capital and share premium

                                                  Share capital     Share premium         Treasury shares           Employee benefit trust shares 
 Allotted, called up and fully paid             (m)          £m                £m         (m)          £m                 (m)                  £m 
 Ordinary shares of 2 (1)/ (15)p                                                                                                                  
 At 1 January 2018                      670.1        13.8          501.3            2.9        (0.1 )           1.6                (0.1 )         
 Shares issued                        1,001.0        20.7          642.0              —           —            10.4               (11.0 )         
 At 30 June 2018                      1,671.1        34.5        1,143.3            2.9        (0.1 )          12.0               (11.1 )         

In May 2018, the Group offered a rights issue to existing shareholders on the
basis of 3 shares for every 2 fully paid ordinary shares held. The issue was
fully subscribed and resulted in the issue of 1,001,032,281 ordinary shares at
£0.70 per share. Gross proceeds of £700.7m were received resulting in an
increase in share premium of £642.0m after expenses as shown in the half year
condensed consolidated statement of changes in equity.

In the 6 months to June 2018, the Group did not purchase any Treasury shares
and allotted nil (2017: 0.3m) shares with an aggregate nominal value of £nil
(2017: £4,420). The total consideration received in respect of these shares
was £nil (2017: £nil).

The Group will use shares held in the employee benefit trust ("EBT") in order
to satisfy future requirements for shares under the Group’s share option and
long-term incentive plans. During the period, the EBT allotted 32,367 (2017:
69,337) ordinary 2(1/15)p shares with an aggregate nominal value of £669
(2017: £1,434) to satisfy exercises under the Group’s share option and
long-term incentive plans. The total consideration received in respect of
these shares was £nil (2017: £nil). The Group acquired 3.2m (2017: nil)
ordinary 2(1/15)p shares paying average market price of £1.87 per share with
the total value of £6.0m (2017: £nil). Further, the Group exercised its
rights under the rights issue, purchasing 7.2m of shares at £0.70 per share,
paying £5.0m.

The Group has an unexpired authority to repurchase up to 10% of its issued
share capital.

19 Capital commitments

At 30 June 2018, amounts contracted for but not provided in the financial
statements for the acquisition of property, plant and equipment amounted to
£8.7m (31 December 2017: £8.8m).

20  Related party transactions

Transactions between the Company and its subsidiaries, which are related
parties, have been eliminated on consolidation and are not disclosed in this
note.

Compensation of key management personnel (including Directors of the parent
company):

                                     6 months 30 June 2018  6 months 30 June 2017 
                                                        £m                     £m 
 Short-term employment benefits           3.7                                 4.2 
 Post-employment benefits                 0.1                                 0.2 
 Share-based payments                     0.3                                 0.4 
                                          4.1                                 4.8 

Gains on share options exercised in the period by key management personnel
totalled £nil (30 June 2017: £0.4m).

On 23 September 2014, the Secretary of State for the Department for Energy and
Climate Change granted Smart DCC Ltd (DCC), a wholly-owned subsidiary of the
Group, a licence to establish and manage the smart metering communications
infrastructure, governed by the Smart Energy Code. Each year the Group
reassess whether it has control over DCC as required under IFRS 10. The
Group’s ability to control the relevant activities of DCC is restricted by
DCC’s operating licence. The power that the Group has over DCC’s relevant
activities by virtue of owning it is limited (given the restrictions in the
licence). That power is held by the board of DCC where the Group has minority
representation in compliance with the licence. The Group has therefore not
consolidated DCC within its Group accounts.

During the period, the Group rendered administrative services to Smart DCC
Ltd, a wholly-owned subsidiary which is not consolidated. The Group received
£28.1m (2017: £23.2m) of revenue for these services. The services are
procured by Smart DCC on an arm’s length basis under the DCC licence. The
services are subject to review by Ofgem to ensure that all costs are
economically and efficiently incurred by Smart DCC.

The following companies are substantial shareholders in the Company and
therefore a related party of the Company (in each case, for the purposes of
the Listing Rules of the UK Listing Authority). The number of shares held on
20 July 2018 was as below:

 Shareholder                                 No. of shares      % of voting rights 
 Veritas Asset Management LLP (1)     202,698,133                            12.15 
 Invesco Ltd                          164,717,268                             9.87 
 Woodford Investment Management LLP   161,504,995                             9.15 
 Investec Asset Management Ltd        150,247,817                             9.01 
 BlackRock, Inc.                       69,246,191                             4.15 
 Coltrane Asset Management, L.P.       58,488,712                             3.51 
 Marathon Asset Management LLP         52,761,558                 3.16 

(1) This includes the holding of Veritas Funds PLC.

21 Contingent liabilities

Contingent liabilities represent potential future cash outflows which are
either not probable or cannot be measured reliably.

The Group has provided, through the normal course of its business, performance
bonds and bank guarantees of  £86.5m (31 December 2017: £88.4m).

As discussed in the 31 December 2017 annual report and accounts, one of the
Group’s major life and pensions clients is conducting a strategic review,
the outcome of which is uncertain but could result in the continuation of the
contract with amended terms or the termination of the contract.  If the
operation is terminated, the Group will incur associated costs, including the
costs of transferring the service provided, and the impairment of associated
contract assets, offset by the release of contract liabilities.  As the
outcome of the client's review is uncertain, the Group has not made any
provision for a future outflow of funds that might result from the eventual
outcome.

Capita completed the disposal of its Capita Asset Services businesses,
including CFM, to the Link Group on 3 November 2017.  Capita, as part of the
sale of the Capita Asset Services businesses, has provided an indemnity
against certain legacy claims.

The Capita Group entities are parties to legal actions and claims which arise
in the normal course of business. The Group throughout the year needs to apply
judgement in determining the merit of litigation against it and the chances of
a claim successfully being made. It needs to determine the likelihood of an
outflow of economic benefits occurring and whether there is a need to disclose
a contingent liability or whether a provision might be required due to the
probability assessment. At any time there are a number of claims or
notifications that need to be assessed across the Group.

At any time there are a number of claims or notifications that need to be
assessed across the Group.  The disparate nature of the group entities
heightens the risk that not all potential claims are known at any point in
time. Under the new transformation plan, the support functions including
commercial and legal have been strengthened and a Chief General Counsel
appointed.  This will enhance the processes in place to assess the likelihood
of historical claims arising.

22 Post balance sheet events

There are no post balance sheet events that have an adjusting effect on the
financial statements.

In July 2018, the Group completed the disposal of Supplier Assessment
Services, including Constructionline, and announced the sale of ParkingEye. 
Both have been disclosed as held for sale within business exits as at 30 June
2018.  The disposal of ParkingEye is subject to certain approvals and is
expected to complete later in 2018.

Following completion of the Supplier Assessment Services disposal on 10 July
2018, under the terms of the agreement reached with the US Private Placement
lenders, the company will repay a further £70m of the US Private Placement
debt, and will incur associated costs which we estimate will be £2m.

In January 2018, we announced that the administration of Prudential's life and
pension business, around 2% of Group revenue and £0.2bn in the 30 June 2018
order book disclosed in note 7, will be transferring from Capita to a new
supplier later in 2018.  At the end of July 2018, the Prudential formally
agreed the terms of the termination agreement.  This removes the possibility
that the initial contract will extend beyond this point, and in line with the
Group's IFRS15 policy this will trigger the unwind of deferred income and the
impairment of any contract specific assets where relevant.  These entries
will be recorded in the second half and will be recorded within underlying
profits.  This will be finalised following a review of all contract assets
and liabilities, and full details will be included in the 2018 yearend
accounts."

INDEPENDENT REVIEW REPORT TO CAPITA PLC

Conclusion

We have been engaged by the company to review the condensed set of financial
statements in the half-yearly financial report for the six months ended 30
June 2018 which comprises the condensed consolidated income statement,
condensed consolidated statement of comprehensive income, condensed
consolidated balance sheet, condensed consolidated statement of changes in
equity, condensed consolidated cash flow statement and the related explanatory
notes.

Based on our review, nothing has come to our attention that causes us to
believe that the condensed set of financial statements in the half-yearly
financial report for the six months ended 30 June 2018 is not prepared, in all
material respects, in accordance with IAS 34 Interim Financial Reporting as
adopted by the EU and the Disclosure Guidance and Transparency Rules (“the
DTR”) of the UK’s Financial Conduct Authority (“the UK FCA”).

Scope of review

We conducted our review in accordance with International Standard on Review
Engagements (UK and Ireland) 2410 Review of Interim Financial Information
Performed by the Independent Auditor of the Entity issued by the Auditing
Practices Board for use in the UK.  A review of interim financial information
consists of making enquiries, primarily of persons responsible for financial
and accounting matters, and applying analytical and other review procedures. 
We read the other information contained in the half-yearly financial report
and consider whether it contains any apparent misstatements or material
inconsistencies with the information in the condensed set of financial
statements.

A review is substantially less in scope than an audit conducted in accordance
with International Standards on Auditing (UK) and consequently does not enable
us to obtain assurance that we would become aware of all significant matters
that might be identified in an audit.  Accordingly, we do not express an
audit opinion.

Directors’ responsibilities

The half-yearly financial report is the responsibility of, and has been
approved by, the directors.  The directors are responsible for preparing the
half-yearly financial report in accordance with the DTR of the UK FCA.

As disclosed in note 1, the annual financial statements of the group are
prepared in accordance with International Financial Reporting Standards as
adopted by the EU.  The directors are responsible for preparing the condensed
set of financial statements included in the half-yearly financial report in
accordance with IAS 34 as adopted by the EU.

Our responsibility

Our responsibility is to express to the company a conclusion on the condensed
set of financial statements in the half-yearly financial report based on our
review.

The purpose of our review work and to whom we owe our responsibilities

This report is made solely to the company in accordance with the terms of our
engagement to assist the company in meeting the requirements of the DTR of the
UK FCA.  Our review has been undertaken so that we might state to the company
those matters we are required to state to it in this report and for no other
purpose.  To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than the company for our review work, for this
report, or for the conclusions we have reached.

Robert Brent

for and on behalf of KPMG LLP

Chartered Accountants

15 Canada Square

London

E14 5GL

31 July 2018

Appendix 1 - Alternative Performance Measures (APMs) used in the half yearly
report for the 6 months to 30 June 2018

The Group presents various APMs as the Directors believe that these are useful
for users of the financial statements in helping to provide a balanced view
of, and relevant information on, the Group’s financial performance, position
and cash flows. These APMs are mainly measures which disclose the
‘underlying’ performance of the Group excluding business exits and
specific items.

The Group separately presents intangible amortisation, impairment of goodwill
and acquired intangibles, acquisition contingent consideration movements, the
financial impact of business exits or businesses in the process of being
exited, acquisition expenses (if material), movements in the mark-to-market
valuation of certain financial instruments and other specific items in the
income statement which, in the Directors’ judgement, need to be disclosed
separately (see notes 4, 5 and 6) by virtue of their nature, size and
incidence, in order for users of the financial statements to obtain a proper
understanding of the financial information and the underlying performance of
the business.

In addition, the Group presents other APMs including Key Performance
Indicators (KPIs) such as return on capital employed and interest cover by
which we monitor our performance and others such as organic and acquisition
revenue growth which provide useful information to users which is not
otherwise readily available from the financial statements.

 APMs presented                                                                            30 June 2018        30 June 2017 % change  Source or calculation                                                                 
 Revenue - Continuing operations                                                                                                                                                                                            
 Total revenue as reported                                                            £2,012.6 m          £2,127.3 m         (5.4)%   Line item in income statement                                                         
 Deduct: Business exit                                                                  (£33.9 m)           (£61.4 m)                 Business exits in income statement                                                    
 1. Underlying revenue                                                                £1,978.7 m          £2,065.9 m         (4.2)%                                                                                         
 Deduct: Business exit                                                                                      (£40.1 m)                 Revenue from businesses exited in H1 2018 (excluding discontinued operations)         
 2. Underlying revenue on a like-for-like basis                                       £1,978.7 m          £2,025.8 m         (2.3)%   Underlying revenue excluding results from businesses exited in both periods           
 Deduct: 2017 acquisitions                                                               (£2.6 m)                                     Additional contribution in H1 2018 of acquisitions acquired in 2017                   
 Deduct: 2018 acquisitions                                                                   —                                        Contribution in H1 2018 of acquisitions acquired in H1 2018                           
 3. Underlying organic revenue                                                        £1,976.1 m          £2,025.8 m         (2.4)%   Underlying revenue excluding businesses exited and acquired                           
 Prior year underlying revenue on a like-for-like basis                               £2,025.8 m                                      From Line 2 above                                                                     
 Total acquisitions                                                                       £2.6 m                                      H1 2017 acquisitions plus H1 2018 acquisitions                                        
 4. Growth from acquisitions                                                               0.1        %                               Total acquisitions divided by prior year underlying revenue on a like-for-like basis  
 Profit - Continuing operations                                                                                                                                                                                             
 Operating profit as reported                                                            £66.7 m             £62.6 m                  Line item in income statement                                                         
 Add back: Business exit                                                                (£10.0 m)            £63.9 m                  Business exits in income statement                                                    
 Add back: Specific items                                                                £51.4 m            £101.9 m                  Specific items in income statement                                                    
 5. Underlying operating profit                                                         £108.1 m            £228.4 m         (52.7)%                                                                                        
 6. Underlying operating margin  KPI                                                       5.5        %       11.1 %                  Underlying operating profit / underlying revenue                                      
 Add back: Significant new contracts and restructuring                                   £49.1 m                          —           Line item in note 3 - Underlying operating profit                                     
 7. Underlying operating profit before significant new contracts and restructuring      £157.2 m            £228.4 m         (31.2)%  Underlying operating profit excluding businesses exited                               
 Profit before tax as reported  KPI                                                      £42.3 m             £27.6 m                  Line item in income statement                                                         
 Add back: Business exit                                                                (£22.6 m)            £67.6 m                  Business exits in income statement                                                    
 Add back: Specific items                                                                £60.8 m             £99.8 m                  Specific items in income statement                                                    
 8. Underlying profit before tax  KPI                                                    £80.5 m            £195.0 m         (58.7)%                                                                                        
 9. Underlying earnings per share  KPI                                                            6.96p              13.99p  (50.3)%  Line item in income statement and note 10 - earnings per share                        
 Cash flow - Continuing operations                                                                                                                                                                                          
 10. Underlying free cash flow  KPI                                                    (£152.0 m)           £179.2 m        (184.8)%  Line item in Cashflow Statement                                                       
 11. Free cash flow after business exits and specific items  KPI                       (£173.4 m)           £182.0 m        (195.3)%  Line item in Cashflow Statement                                                       

   

 APMs presented (continued)                                                                               30 June 2018     Restated 31 December 2017     Restated 30 June 2017 Source or calculation                                                                                                 
 Gearing                                                                                                                                                                                                                                                                                             
 Underlying EBIT                                                                                               £327.1m                       £447.4m                   £482.8m Underlying operating profit - rolling 12 month                                                                        
 Add back: operating profit for Held for Sale                                                                   £10.2m                             —                         — Rolling 12 month                                                                                                      
 Add back: operating profit Held for Sale - discontinued                                                             —                             —                    £30.8m Rolling 12 month                                                                                                      
 Deduct: non-controlling interest                                                                             (£15.0m)                      (£14.1m)                   (£7.9m) Underlying EBIT attributable to non-controlling interests - rolling 12 month                                          
 Deduct: acquisition costs                                                                                     (£0.6m)                       (£1.7m)                   (£4.6m) Annualised result from line items in note 6 - specific items                                                          
 Add back: Significant new contracts and restructuring                                                          £67.0m                        £17.9m                         — Annualised result from line items in note 3 - underlying operating profit - rolling 12 month                          
 Add back: (profit)/loss on disposal of non-current assets                                                       £1.8m                         £0.5m                     £0.8m Annualised result from line item in note 16 - additional cash flow information - rolling 12 month                     
 Add back: share based payment charge                                                                            £3.4m                         £2.9m                         — Rolling 12 month result from line item in note 16 - additional cash flow information (note: charge only)              
 Add back: non-current service pension charge                                                                    £0.6m                         £0.8m                     £2.8m Rolling 12 month                                                                                                      
 Add back: amortisation on purchased intangibles                                                                £22.8m                        £19.9m                     £1.5m Rolling 12 month result from line item in note 16 - additional cash flow information                                  
 Adjusted EBITA                                                                            a                   £417.3m                       £473.6m                   £506.2m                                                                                                                       
 Add back: pre-acquisition underlying profit                                                                     £0.3m                         £0.3m                     £1.4m Rolling 12 month                                                                                                      
 Add back: depreciation                                                                                         £59.7m                        £63.5m                   £104.5m Rolling 12 month result from line item in note 16 - additional cash flow information                                  
 Adjusted EBITDA                                                                           b                   £477.3m                       £537.4m                   £612.1m                                                                                                                       
 12. Underlying interest charge                                                                               (£67.3m)                      (£64.4m)                  (£34.0m) Line item in the income statement on a rolling 12 month basis                                                         
 Interest cost attributable to pensions                                                                          £9.3m                         £9.2m                     £4.7m Rolling 12 month                                                                                                      
 Borrowing costs                                                                           c                  (£58.0m)                      (£55.2m)                  (£29.3m) Underlying interest charge excluding pension interest - rolling 12 month                                              
 13. Interest cover ((2))                                                                 a/c             7.2 x                   8.6 x                       8.3 x            Adjusted EBITA / Borrowing costs                                                                                      
 Equity attributable to shareholders                                                       d                 (£202.8m)                     (£999.0m)                   £408.2m Line item on balance sheet                                                                                            
 15% of equity attributable to shareholders                                                e                  (£30.4m)                     (£149.9m)                    £61.2m                                                                                                                       
 Contingent obligations under bonds and guarantees greater than £100m ((1))                f                         -                             -                         -                                                                                                                       
 Money Market Funds                                                                        h                         -                        £14.0m                         -                                                                                                                       
 Net debt                                                                                  i                   £729.5m                     £1,117.0m                 £1,595.5m Line item in note 16 - additional cash flow information                                                               
 Adjusted net debt                                                                     j = f+h+i               £729.5m                     £1,131.0m                 £1,595.5m                                                                                                                       
 14. Adjusted net debt to Adjusted EBITDA ratio  KPI  2017 value restated ((1)(2))        j/b            1.53 x                                2.10x                     2.64x                                                                                                                       
 14. Adjusted net debt to Adjusted EBITDA ratio  KPI  2017 value as reported                                                                   2.27x                     2.86x                                                                                                                       
 Return on capital employed (ROCE)                                                                                                                                                                                                                                                                   
 Underlying operating profit                                                               A                   £394.1m         £465.3 m                    £457.0 m            Operating profit excluding business exits, specific items and restructuring cost (note 3) - rolling 12 month          
 Tax rate                                                                                  B              9.0        %           17.7              %         18.5            % 2018 tax rate impacted by one off deferred tax credit - see Note 9 - rolling 12 month                                 
 Tax                                                                                   C = A x B                £35.5m          £82.4 m                     £84.5 m            Underlying operating profit multiplied by tax rate                                                                    
 Underlying operating profit after tax                                                 D = A - C               £358.6m         £382.9 m                    £372.5 m            Underlying profit less tax                                                                                            
 Current period net liabilities                                                            E                 (£128.6m)        (£929.8 m)                  (£668.3 m)           Line in balance sheet                                                                                                 
 Current period underlying net debt                                                        F                   £727.5m       £1,103.9 m                  £1,590.5 m            Line item in note 16 - additional cash flow information                                                               
 Adjustments to capital employed                                                           G                 £1,298.5m       £1,359.7 m                  £1,385.9 m            Includes post-tax impact of accumulated acquired intangible amortisation, fixed rate swaps, put options and pensions  
 Capital employed incl Acquisitions                                                   M (1)= E+F+G           £1,897.4m       £1,533.8 m                  £2,308.1 m                                                                                                                                  
 Less acquisition spend in the period                                                      H            (£1.2 m)               (£18.8 m)                   (£19.8 m)           Consideration paid - cash acquired + debt acquired - rolling 12 month                                                 
 Current period capital employed                                                      I = E+F+G+H            £1,896.2m       £1,515.0 m                  £2,288.3 m            Used as current period capital employed balance in average capital employed pre-acquisition 'N'                       
 Prior period net liabilities                                                              J                 (£668.3m)        (£552.9 m)                  (£337.3 m)                                                                                                                                 
 Prior period underlying net debt                                                          K                 £1,590.5m       £1,682.9 m                  £1,796.7 m                                                                                                                                  
 Comparative prior period adjustments                                                      L                 £1,385.9m       £1,280.3 m                  £1,129.9 m            Includes post-tax impact of accumulated acquired intangible amortisation, fixed rate swaps, put options and pensions  
 Prior period capital employed incl acquisitions                                      M (2)= J+K+L           £2,308.1m       £2,410.3 m                  £2,589.3 m            Used as prior period capital employed balance in average capital employed pre-acquisition 'N'                         
 Average capital employed pre-acquisitions                                          N = (I+M (2))/2          £2,102.2m       £1,962.7 m                  £2,438.8 m                                                                                                                                  
 Weighted average acquisition spend in the period                                          O                    £33.4m          £35.8 m                     £12.8 m            Pro rata number of months post-acquisition (including contingent and deferred consideration payments)                 
 Average capital employed incl acquisitions                                             P = N+O              £2,135.6m       £1,998.5 m                  £2,451.6 m                                                                                                                                  
 15. ROCE  KPI                                                                         Q = D / P         16.8        %           19.2              %         15.2            %                                                                                                                       
 ((1))As noted in the 2017 Annual Report & Accounts, on 20 April 2018, Capita agreed various amendments with the noteholders under its US Private Placement Notes. This included the carve-out of up to £100m worth of bonds and guarantees from the definition of indebtedness. For covenant test purposes, this is prospective from 30 June 2018, but for the Group's Alternative Performance Measures, the comparatives have been restated to be presented on a consistent basis. In addition, the comparatives have been 
 restated to include results of Held for Sale businesses at the relevant Balance Sheet dates.  ((2))Adjusted net debt to adjusted EBITDA and interest cover, are calculated based on the Group's debt instrument with the narrowest headroom at the testing point.                                   



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