REG-Capita PLC: Statement re cyber incident

CapitaAnnouncement

03/04/2023 07:15

3 April 2023

Capita plc - Update on cyber incident

On Friday 31st March, Capita plc (“Capita”) experienced a cyber incident
primarily impacting access to internal Microsoft Office 365 applications. 
This caused disruption to some services provided to individual clients, though
the majority of our client services remained in operation.

Our IT security monitoring capabilities swiftly alerted us to the incident,
and we quickly invoked our established and practised technical crisis
management protocols. Immediate steps were taken to successfully isolate and
contain the issue. The issue was limited to parts of the Capita network and
there is no evidence of customer, supplier or colleague data having been
compromised.

Working in collaboration with our specialist technical partners, we have
restored Capita colleague access to Microsoft Office 365 and we are making
good progress restoring remaining client services in a secure and controlled
manner.

We will update the market further, should there be a need to provide any
additional information, in due course.

For more information, please contact:

Investor enquiries
Helen Parris
Director of Investor Relations
Tel: 07720 169269
Email: IRteam@capita.co.uk

Media enquiries
Capita external communications
Tel: 0207 654 2399
Email: media@capita.co.uk 
 

THIS ANNOUNCEMENT CONTAINS INSIDE INFORMATION

About Capita plc

Capita is a leading provider of business process services, driven by data,
technology and people. We are a purpose-led, responsible organisation­. Every
day our 50,000 colleagues help millions of people, by delivering innovative,
digitally enabled solutions to transform and simplify the connections between
government and citizens, businesses and customers. We partner with our clients
and provide the insight and technologies that give time back, allowing them to
focus on what they do best and making people’s lives easier and simpler. We
operate across three divisions – Capita Public Service, Capita Experience
and Capita Portfolio – in the UK, Europe, India and South Africa.
Capita is quoted on the London Stock Exchange (CPI.L). Further information
can be found at: http://www.capita.com



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