** Shares of telehealth co Ontrak Inc OTRK.O down 8.2% at
$10.72 in premarket trading after falling 44.5% in the previous
session
** Ontrak said on Thursday that one of its customers decided
to end its contract with co after Dec 31, 2021 urn:newsml:reuters.com:*:nFWN2PQ18O
** Though Ontrak did not disclose the client's name, many
brokerages say the customer is Cigna Corp CI.N
** Brokerages are largely disappointed after the
announcement, despite co stating this event would not have
material negative impact on its prior FY revenue, margin outlook
** Ontrak also said customer loss does not materially change
co's existing outreach pool
** Cowen and Company downgrades co to "underperform" from
"market perform"; believes shares to remain under pressure
following the loss
** After the loss of CVS Health's CVS.N subsidiary Aetna,
and now Cigna CI.N , brokerage thinks "a significant conversion
of OTRK's sales pipeline will be needed to help mitigate losses
and improve an otherwise bleak outlook for 2022"
** Co had notified in March about the loss of its largest
customer Aetna urn:newsml:reuters.com:*:nL3N2L02XI
** Canaccord Genuity downgrades OTRK to "hold" from "buy";
calls the loss "discouraging"
** Says OTRK's two largest customers terminating contracts
raises questions on co's ability to win new business in future
** At least four brokerages also cut PTs on OTRK
** Three of seven brokerages rate the stock "buy" or higher
and four as "hold"; their median PT is $16 vs $40 last month -
Refinitiv
(Reporting by Tapanjana Rudra)
((Tapanjana.Rudra@thomsonreuters.com;))