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REG - Phoenix Grp Hldgs - Phoenix Group Holdings - 2016 Annual Results <Origin Href="QuoteRef">PHNX.L</Origin> - Part 10

- Part 10: For the preceding part double click  ID:nRST8776Zi 

accordance with our engagement letter dated 10 March
2016. Our audit work has been undertaken so that we might state to the Company's members those matters we are required to
state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or
assume responsibility to anyone other than the Company and the Company's members as a body, for our audit work, for this
report, or for the opinions we have formed. 
 
Report on matters prescribed by our engagement letter 
 
In our opinion: 
 
-      the information given in the Strategic Report and the Directors' Report for the financial year for which the
financial statements are prepared is consistent with the financial statements; 
 
-      the information given in the Corporate Governance Statement set out on pages 47 to 57 with respect to internal
control and risk management systems in relation to financial reporting processes is consistent with the financial
statements; and 
 
-      the part of the Directors' remuneration report that has been described as audited has been properly prepared in
accordance with the basis of preparation as described therein. 
 
Matters on which we are required to report by exception 
 
 ISAs (UK and Ireland) reporting    We are required to report to you if, in our opinion, financial and non-financial information in the Annual Report and Accounts is: -  materially inconsistent with the    We have no exceptions to report.  
                                    information in the audited financial statements; or -  apparently materially incorrect based on, or materially inconsistent with, our knowledge of the Group acquired in                                    
                                    the course of performing our audit; or -  otherwise misleading. In particular, we are required to report whether we have identified any inconsistencies between our                                         
                                    knowledge acquired in the course of performing the audit and the Directors' statement that they consider the Annual Report and Accounts taken as a whole is fair, balanced                                   
                                    and understandable and provides the information necessary for shareholders to assess the entity's performance, business model and strategy; and whether the Annual Report                                   
                                    and Accounts appropriately addresses those matters that we communicated to the audit committee that we consider should have been disclosed.                                                                 
 Listing rules review requirements  We are required to review:-  the Directors' statement in relation to going concern, set out on page 87, and the longer-term viability, set out on page 39; and-  the part We have no exceptions to report.  
                                    of the Corporate Governance Statement relating to the Company's compliance with the provisions of the UK Corporate Governance Code specified for our review.                                                
 Engagement letter reporting        We are required to report to you if, in our opinion: adequate accounting records have not been kept (including returns from those branches which have not been); orthe    We have no exceptions to report.  
                                    financial statements are not in agreement with the accounting records and returns; orwe have not received all the information and explanations which we require for the                                     
                                    audit.                                                                                                                                                                                                      
 
 
Statement on the Directors' assessment of the principal risks that would threaten the solvency or liquidity of the entity 
 
 ISAs (UK and Ireland) reporting  We are required to give a statement as to whether we have anything material to add or to draw attention to in relation to:-  the Directors' confirmation in the Annual    We have nothing material to add or to draw attention to.  
                                  Report and Accounts that they have carried out a robust assessment of the principal risks facing the entity, including those that would threaten its business model,                                                                
                                  future performance, solvency or liquidity;-  the disclosures in the Annual Report and Accounts that describe those risks and explain how they are being managed or                                                                  
                                  mitigated;-  the Directors' statement in the Annual Report and Accounts about whether they considered it appropriate to adopt the going concern basis of accounting in                                                              
                                  preparing them, and their identification of any material uncertainties to the entity's ability to continue to do so over a period of at least twelve months from the date                                                           
                                  of approval of the financial statements; and-  the Directors' explanation in the Annual Report and Accounts as to how they have assessed the prospects of the entity, over                                                           
                                  what period they have done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation that the entity                                                             
                                  will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any related disclosures drawing attention                                                            
                                  to any necessary qualifications or assumptions.                                                                                                                                                                                     
 
 
ERNST & YOUNG LLP 
 
LONDON
17 MARCH 2017 
 
Notes: 
 
1.     The maintenance and integrity of the Phoenix Group Holdings website is the responsibility of the Directors; the work
carried out by the auditors does not involve consideration of these matters and, accordingly, the auditors accept no
responsibility for any changes that may have occurred to the financial statements since they were initially presented on
the website. 
 
2.     Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ
from legislation in other jurisdictions. 
 
CONSOLIDATED INCOME STATEMENT 
 
For the year ended 31 December 2016 
 
                                                                  Notes  2016     2015       
                                                                         £m       £m         
   Gross premiums written                                                999      902        
   Less: premiums ceded to reinsurers                             F3     (75)     (1,376)    
   Net premiums written                                                  924      (474)      
                                                                                             
   Fees                                                                  88       95         
   Net investment income                                          C1     6,361    1,064      
   Total revenue, net of reinsurance payable                             7,373    685        
                                                                                             
   Gain on transfer of business                                   I1.1   52       -          
   Other operating income                                                20       7          
   Net income                                                            7,445    692        
                                                                                             
   Policyholder claims                                                   (3,726)  (3,931)    
   Less: reinsurance recoveries                                          456      326        
   Change in insurance contract liabilities                              (1,970)  2,959      
   Change in reinsurers' share of insurance contract liabilities         (281)    1,003      
   Transfer from unallocated surplus                              F2     4        84         
   Net policyholder claims and benefits incurred                         (5,517)  441        
                                                                                             
   Change in investment contract liabilities                             (1,194)  (232)      
   Acquisition costs                                                     (9)      (7)        
   Change in present value of future profits                      G7     (11)     (6)        
   Amortisation and impairment of acquired in-force business      G7     (76)     (148)      
   Amortisation of other intangibles                              G7     (14)     (15)       
   Administrative expenses                                        C2     (506)    (430)      
   Net income attributable to unitholders                                (66)     (7)        
   Total operating expenses                                              (7,393)  (404)      
                                                                                             
   Profit before finance costs and tax                                   52       288        
                                                                                             
   Finance costs                                                  C4     (122)    (136)      
   (Loss)/profit for the year before tax                                 (70)     152        
                                                                                             
   Tax (charge)/credit attributable to policyholders' returns     C5     (58)     33         
   (Loss)/profit before the tax attributable to owners                   (128)    185        
                                                                                             
   Tax (charge)/credit                                            C5     (30)     97         
   Add: tax attributable to policyholders' returns                C5     58       (33)       
   Tax credit attributable to owners                              C5     28       64         
   (Loss)/profit for the year attributable to owners                     (100)    249        
                                                                                             
   Attributable to:                                                                          
   Owners of the parent                                                  (101)    201        
   Non-controlling interests                                      D3     1        48         
                                                                         (100)    249        
                                                                                             
   Earnings per ordinary share                                                               
   Basic (pence per share)                                        B3.1   (34.3)p  76.1p*     
   Diluted (pence per share)                                      B3.2   (34.3)p  76.0p*     
 
 
* Restated following rights issue. 
 
STATEMENT OF COMPREHENSIVE INCOME 
 
For the year ended 31 December 2016 
 
                                                                                          Notes  2016   2015  
                                                                                                 £m     £m    
 (Loss)/profit for the year                                                                      (100)  249   
                                                                                                              
 Other comprehensive income:                                                                                  
 Items that are or may be reclassified to profit or loss:                                                     
 Reclassification adjustments relating to foreign collective investment schemes disposed         -      (10)  
 of in the period                                                                                             
 Items that will not be reclassified to profit or loss:                                                       
 Owner-occupied property revaluation gains                                                G8     -      4     
 Remeasurements of net defined benefit asset/liability                                    G6     219    11    
 Tax charge relating to other comprehensive income items                                  C5     (1)    (5)   
 Total other comprehensive income for the year                                                   218    -     
                                                                                                              
 Total comprehensive income for the year                                                         118    249   
                                                                                                              
 Attributable to:                                                                                             
 Owners of the parent                                                                            117    201   
 Non-controlling interests                                                                D3     1      48    
                                                                                                 118    249   
 
 
PRO FORMA RECONCILIATION OF GROUP OPERATING PROFIT TO RESULT ATTRIBUTABLE
TO OWNERS 
 
For the year ended 31 December 2016 
 
                                                                                    Notes  2016   2015  
                                                                                           £m     £m    
 Operating profit                                                                                       
 Phoenix Life                                                                              357    336   
 Group costs                                                                               (6)    (12)  
 Total operating profit                                                                    351    324   
                                                                                                        
                                                                                                        
 Investment return variances and economic assumption changes on long-term business  B2.2   (207)  13    
 Variance on owners' funds                                                          B2.3   (5)    (12)  
 Amortisation of acquired in-force business                                                (68)   (75)  
 Amortisation of other intangibles                                                  B1.2   (14)   (15)  
 Other non-operating items                                                                 (95)   49    
 (Loss)/profit before finance costs attributable to owners                                 (38)   284   
                                                                                                        
 Finance costs attributable to owners                                               B1.2   (90)   (99)  
 (Loss)/profit before the tax attributable to owners                                       (128)  185   
                                                                                                        
 Tax credit attributable to owners                                                         28     64    
 (Loss)/profit for the year attributable to owners                                         (100)  249   
 
 
STATEMENT OF CONSOLIDATED FINANCIAL POSITION 
 
As at 31 December 2016 
 
                                                    Notes  2016    2015    
                                                           £m      £m      
 EQUITY AND LIABILITIES                                                    
                                                                           
 Equity attributable to owners of the parent                               
 Share capital                                      D1     -       -       
 Share premium                                             1,643   861     
 Shares held by the employee benefit trust          D2     (7)     (5)     
 Foreign currency translation reserve                      96      96      
 Owner-occupied property revaluation reserve               4       4       
 Retained earnings                                         1,597   1,478   
 Total equity attributable to owners of the parent         3,333   2,434   
                                                                           
 Non-controlling interests                          D3     -       570     
 Total equity                                              3,333   3,004   
                                                                           
 Liabilities                                                               
 Pension scheme liability                           G6     680     -       
                                                                           
 Insurance contract liabilities                                            
 Liabilities under insurance contracts              F1     45,807  39,983  
 Unallocated surplus                                F2     879     877     
                                                           46,686  40,860  
 Financial liabilities                                                     
 Investment contracts                                      27,332  7,905   
 Borrowings                                         E5     2,036   1,998   
 Deposits received from reinsurers                         392     378     
 Derivatives                                        E3     1,567   1,360   
 Net asset value attributable to unitholders               1,040   5,120   
 Obligations for repayment of collateral received          1,623   725     
                                                    E1     33,990  17,486  
                                                                           
 Provisions                                         G1     109     28      
                                                                           
 Deferred tax                                       G2     378     354     
                                                                           
 Reinsurance payables                                      21      19      
 Payables related to direct insurance contracts     G3     484     364     
 Current tax                                        G2     12      7       
 Accruals and deferred income                       G4     204     128     
 Other payables                                     G5     102     677     
 Liabilities classified as held for sale            I1     -       1,587   
 Total liabilities                                         82,666  61,510  
                                                                           
 Total equity and liabilities                              85,999  64,514  
 
 
                                                       Notes  2016    2015    
                                                              £m      £m      
 ASSETS                                                                       
                                                                              
 Pension scheme asset                                  G6     225     506     
                                                                              
 Intangible assets                                                            
 Goodwill                                                     57      39      
 Acquired in-force business                                   1,407   1,265   
 Other intangibles                                            214     219     
                                                       G7     1,678   1,523   
                                                                              
 Property, plant and equipment                         G8     25      19      
                                                                              
 Investment property                                   G9     646     1,942   
                                                                              
 Financial assets                                                             
 Loans and receivables                                        1,232   577     
 Derivatives                                           E3     3,003   1,498   
 Equities                                                     17,759  12,351  
 Investment in associate                                      525     -       
 Fixed and variable rate income securities                    29,290  31,814  
 Collective investment schemes                                18,432  3,826   
 Reinsurers' share of investment contract liabilities         6,808   -       
                                                       E1     77,049  50,066  
 Insurance assets                                                             
 Reinsurers' share of insurance contract liabilities   F1     3,744   3,954   
 Reinsurance receivables                                      37      29      
 Insurance contract receivables                               11      9       
                                                              3,792   3,992   
                                                                              
 Current tax                                           G2     44      47      
 Prepayments and accrued income                               361     335     
 Other receivables                                     G10    513     474     
 Cash and cash equivalents                             G11    1,666   3,940   
 Assets classified as held for sale                    I1     -       1,670   
 Total assets                                                 85,999  64,514  
 
 
STATEMENT OF CONSOLIDATED CASH FLOWS 
 
For the year ended 31 December 2016 
 
                                                                                   Notes  2016     2015     
                                                                                          £m       £m       
 Cash flows from operating activities                                                                       
 Cash utilised by operations                                                       I3     (1,845)  (576)    
 Taxation paid                                                                            (52)     (110)    
 Net cash flows from operating activities                                                 (1,897)  (686)    
                                                                                                            
 Cash flows from investing activities                                                                       
 Acquisition of AXA subsidiaries, net of cash acquired                             H2.1   (343)    -        
 Acquisition of Abbey Life subsidiaries, net of cash acquired                      H2.2   (886)    -        
 Net cash flows from investing activities                                                 (1,229)  -        
                                                                                                            
 Cash flows from financing activities                                                                       
 Proceeds from issuing ordinary shares, net of associated commission and expenses  D1     908      2        
 Proceeds from issuing shares in subsidiaries to non-controlling interests         D3     -        35       
 Ordinary share dividends paid                                                     B4     (126)    (120)    
 Coupon paid on Perpetual Reset Capital Securities                                        (1)      (20)     
 Cash settlement of Perpetual Reset Capital Securities                             D3     (6)      (3)      
 Fees associated with the issuance of subordinated notes                                  -        (3)      
 Fees associated with the amendment of existing bank facility                             (3)      -        
 Dividends paid to non-controlling interests                                       D3     -        (23)     
 Repayment of policyholder borrowings                                                     (38)     (118)    
 Repayment of shareholder borrowings                                                      (882)    (190)    
 Proceeds from new policyholder borrowings, net of associated expenses                    -        99       
 Proceeds from new shareholder borrowings, net of associated expenses                     1,079    -        
 Interest paid on policyholder borrowings                                                 (6)      (15)     
 Interest paid on shareholder borrowings                                                  (73)     (85)     
 Net cash flows from financing activities                                                 852      (441)    
                                                                                                            
 Net decrease in cash and cash equivalents                                                (2,274)  (1,127)  
 Cash and cash equivalents at the beginning of the year                                   3,940    5,067    
 Cash and cash equivalents at the end of the year                                  G11    1,666    3,940    
 
 
STATEMENT OF CONSOLIDATED CHANGES IN EQUITY 
 
For the year ended 31 December 2016 
 
                                                                    Share capital  Share premium  Shares held                     Foreign currency translation reserve  Owner-occupied property revaluation reserve  Retained earnings  Total  Non-controlling interests (note D3)  Total  
                                                                    (note D1)      £m             by the employee benefit trust   £m                                    £m                                           £m                 £m     £m                                   £m     
                                                                    £m                            (note D2)                                                                                                                                                                                
                                                                                                  £m                                                                                                                                                                                       
 At 1 January 2016                                                  -              861            (5)                             96                                    4                                            1,478              2,434  570                                  3,004  
                                                                                                                                                                                                                                                                                           
 (Loss)/profit for the year                                         -              -              -                                                                     -                                            (101)              (101)  1                                    (100)  
 Other comprehensive income                                         -              -              -                               -                                     -                                            218                218    -                                    218    
 for the year                                                                                                                                                                                                                                                                              
 Total comprehensive income                                         -              -              -                               -                                     -                                            117                117    1                                    118    
 for the year                                                                                                                                                                                                                                                                              
                                                                                                                                                                                                                                                                                           
 Issue of ordinary share capital,                                   -              908            -                               -                                     -                                            -                  908    -                                    908    
 net of associated commissions                                                                                                                                                                                                                                                             
 and expenses                                                                                                                                                                                                                                                                              
 Dividends paid on ordinary shares                                  -              (126)          -                               -                                     -                                            -                  (126)  -                                    (126)  
 Coupon paid to non-controlling interests, net of tax relief        -              -              -                               -                                     -                                            -                  -      (1)                                  (1)    
 Credit to equity for equity-settled share-based payments           -              -              -                               -                                     -                                            7                  7      -                                    7      
 Redemption of non-controlling interests                            -              -              -                               -                                     -                                            -                  -      (6)                                  (6)    
 Elimination of non-controlling interest following loss of control  -              -              -                               -                                     -                                            -                  -      (564)                                (564)  
 Shares distributed by the employee benefit trust                   -              -              5                               -                                     -                                            (5)                -      -                                    -      
 Shares acquired by the employee benefit trust                      -              -              (7)                             -                                     -                                            -                  (7)    -                                    (7)    
 At 31 December 2016                                                -              1,643          (7)                             96                                    4                                            1,597              3,333  -                                    3,333  
 
 
STATEMENT OF CONSOLIDATED CHANGES IN EQUITY 
 
For the year ended 31 December 2015 
 
                                                                     Share       Share premium  Shares held                     Foreign currency translation reserve  Owner-occupied property revaluation reserve  Retained earnings  Total  Non-controlling interests (note D3)  Total  
                                                                     capital     £m             by the employee benefit trust   £m                                    £m                                           £m                 £m     £m                                   £m     
                                                                     (note D1)                  (note D2)                                                                                                                                                                                
                                                                     £m                         £m                                                                                                                                                                                       
 At 1 January 2015                                                   -           979            (8)                             103                                   -                                            1,291              2,365  913                                  3,278  
                                                                                                                                                                                                                                                                                         
 Profit for the year                                                 -           -              -                               3                                     -                                            198                201    48                                   249    
 Other comprehensive                                                 -           -              -                               (10)                                  4                                            6                  -      -                                    -      
 (expense)/ income for the year                                                                                                                                                                                                                                                          
 Total comprehensive                                                 -           -              -                               (7)                                   4                                            204                201    48                                   249    
 (expense)/income for the year                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                         
 Issue of ordinary share capital,                                    -           2              -                               -                                     -                                            -                  2      -                                    2      
 net of associated commissions and expenses                                                                                                                                                                                                                                              
 Dividends paid on ordinary shares                                   -           (120)          -                               -                                     -                                            -                  (120)  -                                    (120)  
 Dividends paid to non-controlling interests                         -           -              -                               -                                     -                                            -                  -      (23)                                 (23)   
 Coupon paid to non-controlling interests, net of tax relief         -           -              -                               -                                     -                                            -                  -      (15)                                 (15)   
 Credit to equity for equity-settled share-based payments            -           -              -                               -                                     -                                            4                  4      -                                    4      
 Shares in subsidiaries subscribed for by non-controlling interests  -           -              -                               -                                     -                                            -                  -      35                                   35     
 Exchange of non-controlling interests for subordinated notes        -           -              -                               -                                     -                                            -                  -      (388)                                (388)  
 Loss on exchange of                                                 -           -              -                               -                                     -                                            (12)               (12)   -                                    (12)   
 non-controlling interests                                                                                                                                                                                                                                                               
 Shares distributed by employee benefit trust                        -           -              9                               -                                     -                                            (9)                -      -                                    -      
 Shares acquired by employee benefit trust                           -           -              (6)                             -                                     -                                            -                  (6)    -                                    (6)    
 At 31 December 2015                                                 -           861            (5)                             96                                    4                                            1,478              2,434  570                                  3,004  
 
 
Phoenix Group Holdings is subject to Cayman Islands Companies Law. Under Cayman Islands Companies Law distributions can be
made out of profits or share premium subject, in each case, to a solvency test. The solvency test is broadly consistent
with the Group's going concern assessment criteria. 
 
Retained earnings comprise the owners' interest in the post-acquisition retained earnings of the subsidiary companies and
the retained earnings of the Company. Distribution of retained earnings held within the long-term business funds and
surplus assets held within the owners' funds of the life companies is subject to retaining sufficient funds to protect
policyholders' interests. 
 
NOTES TO THE IFRS CONSOLIDATED FINANCIAL STATEMENTS 
 
A. SIGNIFICANT ACCOUNTING POLICIES 
 
A1. Basis of preparation 
 
The consolidated financial statements for the year ended 31 December 2016 comprise the financial statements of Phoenix
Group Holdings ('the Company') and its subsidiaries (together referred to as 'the Group'). 
 
The consolidated financial statements have been prepared on a going concern basis and on a historical cost basis except for
investment property, owner-occupied property and those financial assets, financial liabilities and insurance and investment
contracts with discretionary participation features ('DPF') that have been measured at fair value. 
 
Statement of compliance 
 
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards
('IFRSs') as issued by the International Accounting Standards Board ('IASB'). The financial statements are presented in
sterling (£) rounded to the nearest million except where otherwise stated. 
 
Assets and liabilities are offset and the net amount reported in the statement of consolidated financial position only when
there is a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis,
or to realise the assets and settle the liability simultaneously. Income and expenses are not offset in the consolidated
income statement unless required or permitted by an IFRS or interpretation, as specifically disclosed in the accounting
policies of the Group. 
 
Basis of consolidation 
 
The consolidated financial statements include the financial statements of the Company and its subsidiaries, including
collective investment schemes, where the Group exercises overall control. In accordance with the principles set out in IFRS
10 Consolidated Financial Statements, the Group controls an investee if and only if the Group has all the following: 
 
-      power over the investee; 
 
-      exposure, or rights, to variable returns from its involvement with the investee; and 
 
-      the ability to use its power over the investee to affect its returns. 
 
The Group considers all relevant facts and circumstances in assessing whether it has power over an investee, including
relevant activities, substantive and protective rights, voting rights and purpose and design of an investee. The Group
re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or
more of the three elements of control. Further details about the consolidation of subsidiaries, including collective
investment schemes, is included in note H1. 
 
A2. Accounting policies 
 
The principal accounting policies have been consistently applied in these consolidated financial statements. Where an
accounting policy can be directly attributed to a specific note to the consolidated financial statements, the policy is
presented within that note, with a view to enabling greater understanding of the results and financial position of the
Group. All other significant accounting policies are disclosed below. 
 
A2.1 Foreign currency transactions 
 
Items included in the financial statements of each of the Group's entities are measured using the currency of the primary
economic environment in which the entity operates (the 'functional currency'). The consolidated financial statements are
presented in sterling, which is the Group's presentation currency. 
 
The results and financial position of all Group companies that have a functional currency different from the presentation
currency are translated into the presentation currency as follows: 
 
-      assets and liabilities are translated at the closing rate at the period end; 
 
-      income, expenses and cash flows denominated in foreign currencies are translated at average exchange rates; and 
 
-      all resulting exchange differences are recognised through the statement of consolidated comprehensive income. 
 
Foreign currency transactions are translated into the functional currency of the transacting Group entity using exchange
rates prevailing at the date of translation. Foreign exchange gains and losses resulting from the settlement of such
transactions and from the translation of monetary assets and liabilities denominated in foreign currencies are recognised
in the consolidated income statement. 
 
Translation differences on debt securities and other monetary financial assets measured at fair value through profit or
loss are included in foreign exchange gains and losses. Translation differences on non-monetary items at fair value through
profit or loss are reported as part of the fair value gain or loss. 
 
A3. Critical accounting estimates and judgements 
 
The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the
application of policies and reported amounts of assets and liabilities, income and expenses. The estimates and associated
assumptions are based on historical experience and various other factors that are believed to be reasonable under the
circumstances, the results of which form the basis of the judgements about carrying values of assets and liabilities that
are not readily apparent from other sources. Actual results may differ from these estimates. 
 
Critical accounting estimates are those which involve the most complex or subjective judgements or assessments. The areas
of the Group's business that typically require such estimates are the measurement of insurance and investment contract
liabilities, determination of the fair value of financial assets and liabilities, impairment tests for intangible assets,
income tax assets and liabilities, and pension scheme assets and liabilities. The determination of operating profit,
identification and valuation of intangible assets and the deconsolidation of a property investment company all require
management to make judgements, details of which are included below. 
 
A3.1 Insurance and investment contract liabilities 
 
Insurance and investment contract liability accounting is discussed in more detail in the accounting policies in note F1
with further detail of the key assumptions made in determining insurance and investment contract liabilities included in
note F4. 
 
A3.2 Fair value of financial assets and liabilities 
 
Financial assets and liabilities are measured at fair value and accounted for as set out in the accounting policies in note
E1. Where possible, financial assets and liabilities are valued on the basis of listed market prices by reference to quoted
market bid prices for assets and offer prices for liabilities. These are categorised as Level 1 financial instruments and
do not involve estimates. If prices are not readily determinable, fair value is determined using valuation techniques
including pricing models, discounted cash flow techniques or broker quotes. Financial instruments valued where valuation
techniques based on observable market data at the period end are categorised as Level 2 financial instruments. Financial
instruments valued using valuation techniques based on non-observable inputs are categorised as Level 3 financial
instruments. Level 2 and Level 3 financial instruments therefore involve the use of estimates. Further details of the
estimates made are included in note E2. 
 
A3.3 Impairment of intangible assets 
 
Intangible assets are subject to regular impairment reviews as detailed in the accounting policy in note G7. Impairments
are measured as the difference between the carrying value of a particular asset and its recoverable amount. Impairments are
recognised in the consolidated income statement in the period in which they occur. Further details of judgements made in
testing intangible assets for impairment are included in note G7. 
 
A3.4 Income tax assets and liabilities 
 
Deferred tax assets are recognised to the extent that they are regarded as recoverable, that is to the extent that, on the
basis of all the available evidence, it can be regarded as more likely than not that there will be suitable taxable profits
against which the losses can be relieved. Forecasts of future profitability are made which by their nature involve
management's judgement. 
 
The UK taxation regime applies separate rules to trading and capital profits and losses. The distinction between temporary
differences that arise from items of either a capital or trading nature may affect the recognition of deferred tax assets. 
 
The determination of tax provisions included in current tax liabilities involves the use of estimates and judgements. 
 
The accounting policy for income taxes (both current and deferred) is discussed in more detail in the accounting policy in
notes C5 and G2. 
 
A3.5 Pension scheme assets and liabilities 
 
The valuation of pension scheme assets and liabilities is determined using actuarial valuations that include a number of
assumptions. As defined benefit pension schemes are long-term in nature, such assumptions are subject to significant
uncertainty. Details of the key assumptions used are shown in note G6. 
 
A3.6 Operating profit 
 
Operating profit is the Group's non-GAAP measure of performance. The Group is required to make judgements as to the
appropriate longer-term rates of investment return for the determination of operating profit, as detailed in note B2, and
as to what constitutes an operating or non-operating item in accordance with the accounting policy detailed in note B1.2. 
 
A3.7 Acquisitions 
 
The identification and valuation of identifiable intangible assets, such as acquired in-force business or brand
intangibles, arising from the Group's acquisitions requires the Group to make a number of judgements and estimates. Further
details of the judgements made are included in notes G7 'Intangible assets' and H2 'Acquisitions and disposals'. 
 
A3.8 Loss of control of investment in UK Commercial Property Trust Limited ('UKCPT') 
 
UKCPT is a property investment company which the Group deconsolidated during the year. Judgement was applied in determining
that the Group no longer controlled its investment in UKCPT. The Group's investment in UKCPT is now classified as an
associate and held at fair value. Further details of the judgement made are included in note H3. 
 
A4. Adoption of new accounting pronouncements in 2016 
 
The consolidated financial statements for the year ended 31 December 2016, set out on pages 99 to 192, were authorised by
the Board of Directors for issue on 17 March 2017. 
 
In preparing the consolidated financial statements, the Group has adopted the following amendments effective from 1 January
2016: 
 
-      Annual Improvements to IFRS 2012 - 2014 cycle. The adoption of these amendments had no impact on the disclosures or
amount recognised in the consolidated financial statements. 
 
-      Clarification of Acceptable Methods of Depreciation and Amortisation (Amendments to IAS 16 and IAS 38). The
accounting policy for the amortisation of acquired in-force business arising on investment contracts without DPF has been
updated as a result of the application of these amendments. This change has been applied prospectively from 1 January 2016.
See note G7 for further details. 
 
-      Disclosure initiative (Amendments to IAS 1). The adoption of these amendments had no impact on the disclosures or
amount recognised in the consolidated financial statements. 
 
A5. New accounting pronouncements not yet effective 
 
The IASB has issued the following new or amended standards and interpretations which apply from the dates shown. The Group
has decided not to early adopt any of these standards, interpretations or amendments where this is permitted. 
 
-      Disclosure initiative (Amendments to IAS 7) (2017). The amendments require disclosures that enable users of the
financial statements to evaluate changes in liabilities arising from financing activities, including both changes arising
from cash flow and non-cash changes. 
 
-      Recognition of Deferred Tax Assets for Unrealised Losses (Amendments to IAS 12) (2017). 
 
-      IFRS 9 Financial Instruments (2018). Under IFRS 9, all financial assets will be measured either at amortised cost or
fair value and the basis of classification will depend on the business model and the contractual cash flow characteristics
of the financial assets. The Group expects to continue to value the majority of its financial assets at fair value through
profit or loss on initial recognition, so as to eliminate or reduce any potential accounting mismatch. The Group expects to
take advantage of the temporary exemption granted to insurers in IFRS 4 Insurance Contracts from applying IFRS 9 until 1
January 2021 as a result of meeting the exemption criteria. A number of disclosures will be made as a result of applying
this temporary exemption. The expected impact of applying IFRS 9 remains subject to completion of a detailed review. 
 
-      IFRS 15 Revenue from Contracts with Customers (2018). IFRS 15 establishes a single comprehensive framework for
determining whether, how and when revenue is recognised. The standard does not apply to insurance contracts and the
financial instruments within the scope of IAS 39. The Group anticipates that the application of IFRS 15 in 2018 will have
limited impact on the measurement and presentation of amounts reported in the Group's financial statements. 
 
-      IFRS 16 Leases (2019). IFRS 16 will replace IAS 17 Leases. The new standard removes the classification of leases as
either operating or finance leases for the lessee, thereby treating all leases as finance leases. This will result in the
recognition of a right-to-use asset and a lease liability for all of the Group's previously classified operating leases.
Short-term leases (less than 12 months) and leases of low-value assets are exempt from the requirements. The Group
anticipates that the application of IFRS 16 in the future will have limited impact on amounts reported in the Group's
financial statements as the Group has a limited number of operating leases (see note I6). 
 
-      Classification and Measurement of Share-based Payment Transactions (Amendments to IFRS 2) (2018). 
 
Where not specifically stated, the impact on the Group of adopting the above standards, amendments and interpretations is
subject to evaluation. 
 
B. Earnings Performance 
 
B1. Segmental analysis 
 
The Group defines and presents operating segments based on the information which is provided to the Board, and therefore
segmental information in this note is presented on a different basis from profit or loss in the consolidated financial
statements. 
 
An operating segment is a component of the Group that engages in business activities from which it may earn revenues and
incur expenses, including revenues and expenses relating to transactions with other components of the Group. 
 
For management purposes, the Group is organised into business units based on their products and services and comprised of
the Phoenix Life and Abbey Life operating segments during the reporting period. No segmental result has been shown for the
Abbey Life segment as the subsidiary was acquired on 30 December 2016. 
 
Segmental performance is evaluated based on profit or loss which, in certain respects, is presented differently from profit
or loss in the consolidated financial statements. Revenues or expenses that are not directly attributable to a particular
segment are allocated between segments where there is a reasonable basis for doing so. 
 
Group financing (including finance costs) and owners' taxes are managed on a Group basis and are not allocated to
individual operating segments. 
 
Inter-segment transactions are set on an arm's length basis in a manner similar to transactions with third parties.
Segmental results include those transfers between business segments which are then eliminated on consolidation. 
 
Predominantly all revenues from external customers are sourced in the UK. No revenue transaction with a single customer
external to the Group amounts to greater than 10% of the Group's revenue. 
 
Predominantly all non-current assets are located in the UK. There are no differences between the measurement of the assets
and liabilities reflected in the primary statements and that reported for the segments. 
 
B1.1 Segmental result 
 
2016 
 
                                                         Phoenix  Unallocated Group  Total    
                                                         Life     £m                 £m       
                                                         £m                                   
 Net premiums written                                    924      -                  924      
 Fees                                                    88       -                  88       
 Net investment income                                   6,357    4                  6,361    
 Gain on transfer of business                            52       -                  52       
 Other operating income                                  20       -                  20       
                                                                                              
 Net income                                              7,441    4                  7,445    
                                                                                              
 Net policyholder claims and benefits incurred           (5,517)  -                  (5,517)  
 Amortisation:                                                                                
 Amortisation of acquired in-force business              (76)     -                  (76)     
 Amortisation of other intangibles                       (14)     -                  (14)     
                                                         (90)     -                  (90)     
                                                                                              
 Other expenses                                          (1,680)  (106)              (1,786)  
                                                                                              
 Total expenses                                          (7,287)  (106)              (7,393)  
                                                                                              
 Profit/(loss) before finance costs and tax              154      (102)              52       
                                                                                              
 Finance costs                                           (56)     (66)               (122)    
                                                                                              
 Profit/(loss) before tax                                98       (168)              (70)     
 Tax attributable to policyholders' returns              (58)  

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