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RNS Number : 4353X Yorkshire Building Society 30 August 2022
This announcement contains inside information for the purposes of Regulation
11 of the Market Abuse (amendment) (EU Exit) Regulations 2019/310. With the
publication of this announcement, this information is now considered to be in
the public domain.
30(th) August 2022
YORKSHIRE BUILDING SOCIETY APPOINTS SUSAN ALLEN AS CEO
Yorkshire Building Society has announced today that Susan Allen OBE has been
appointed as Chief Executive Officer (CEO).
Susan has more than 25 years of experience in financial services having held
senior executive positions at a number of large retail banks in the UK. She is
currently Head of Customer Transformation at Barclays where she is responsible
for leading and supporting all colleagues in frontline teams to deliver a
differentiated customer experience.
Prior to that Susan was responsible for all of Santander's UK Retail and
Business banking businesses, supporting 15 million customers and with a
nationwide network of branches and customer contact centres, following her
role as Chief Transformation Officer.
Susan is also a former Board member of UK Finance and has been a proud
champion of diversity and inclusivity throughout her career.
She will take over from Interim CEO, Alasdair Lenman, early next year. Her
appointment is subject to regulatory approval.
John Heaps, Chairman of Yorkshire Building Society, said:
"I'm delighted to welcome Susan to Yorkshire Building Society. Her skills and
expertise will be of significant benefit to our members as we continue to
invest in our digital servicing capability to help more members interact with
the Society how, when and where they want to, and this will complement our
branch and telephone channels.
"I look forward to working with Susan to ensure we continue to provide real
and meaningful benefits to our members, customers and communities for years to
come."
Susan Allen, new CEO said:
"I'm really excited to have the opportunity to lead an organisation which has
such a strong sense of purpose and which supports members at key points in
their lives.
"Yorkshire Building Society's successful, sustainable mutual business model
means it is well positioned to adapt to the changing needs of its members. I
very much look forward to joining the team and leading the Society to deliver
even more value for the members and communities it serves."
ENDS
PR58-22
Notes to Editors
About Yorkshire Building Society
Yorkshire Building Society has assets of £56.4 billion and nearly 3 million
customers. Its subsidiary companies include Accord Mortgages Limited.
For more information on Yorkshire Building Society visit www.ybs.co.uk
For further media information please contact:
Gary Brook, External Communications Manager
gbrook@ybs.co.uk - 07866 455111
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