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RNS Number : 8449B EMH Treasury plc 02 October 2025
News release
2 October, 2025
New Group Chief Executive Appointed at emh
East Midlands-based housing provider emh has appointed Charley Gibbons as its
new chief executive.
Mr Gibbons brings to the role a blend of emh knowledge from his role as its
executive director of housing and communities, as well as an external
perspective and experience from over 10 years in housing. Over the last year
Charley has spearheaded emh's customer experience work, including driving an
increase in customer satisfaction and transformation of the complaints and
customer voice offer.
Prior to joining emh in 2024, Mr Gibbons held the role of director of customer
experience at Orbit Housing. In keeping with his work to contribute to social
equality, he has also served as Chief Executive of Citizens Advice, Coventry
and led national campaigns to tackle child and fuel poverty.
The appointment follows the retirement of Chan Kataria, OBE who led emh for 21
years. Mr Kataria will remain in post until later in 2025 when he is set to
take up a Non-Executive Director role on the Board of the Regulator of Social
Housing.
The appointment follows an open and extensive recruitment process which began
after the announcement of Mr Kataria's retirement in late June this year.
Professor David Russell, chair of emh, said: "As a board, we are delighted
with Charley's appointment and have every confidence he will build on the
strong legacy of his predecessors. His grounded social ethos combined with
commercial acumen will see emh continue to flourish under his leadership. We
look forward to working with him and welcoming him to his new position.
"On behalf of the board, I would like to extend a heartfelt thank you to Chan
for leaving the organisation in a strong and stable position and for leaving
such an inspiring legacy. We know he will continue to champion customers and
communities in his new role as a board member of the Regulator of Social
Housing and wish him the very best of luck."
Mr Gibbons said: "With emh only having 3 chief executives in its close to
80-year history, I know I'm stepping into some very values-driven and
pioneering shoes. Since joining emh 12 months ago, there has been a strong
values alignment, and this new role offers even more opportunity for me to
ensure every interaction focuses on what matters most to our customers.
"With a strong executive team around me, exceptional staff and an involved
resident body who are now influencing our work at every level, I'm excited
about what the next chapter will hold. Our existing strong joint ambitions of
achieving C1, of an ever-improving customer experience and partnership work to
tackle issues of inequality will remain my immediate priorities once in post,
and in the interim I'm keen to ensure I maximise the handover period to ensure
we build on Chan's incredible legacy."
For further information, please contact Pritti Allen, Head of Communications
at emh 07827 984226 or email pritti.allen@emh.co.uk
(mailto:pritti.allen@emh.co.uk)
Notes to editors:
· Emh group provides more than 21,000 homes across the East Midlands.
· Its mission is to provide housing and care to improve opportunities
for people.
· Emh is a Homes England Strategic Partner and aims to deliver around
500 homes a year to include homes for social rent, and shared ownership. It is
committed to developing high quality extra independent living schemes to meet
the growing need in the region.
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