REG-Carnival PLC: AIDA Cruises Statement

CarnivalAnnouncement

03/08/2020 07:05

AIDA Cruises Statement

ROSTOCK, Germany, August 3, 2020 – The concepts and certifications for the
restart of our cruise operation have been successfully developed and confirmed
with the responsible authorities. Contrary to our expectations, the final
formal approval for the start of the short trips from August 5, 2020 by our
flag state Italy is still pending.

Unfortunately, we therefore have to cancel the planned short trips with
AIDAperla and AIDAmar with departure dates between August 5 and 12, 2020.

After intensive preparations with the support of many national and
international authorities and health experts, we have developed comprehensive
concepts for the restart and implemented all increased hygiene standards and
measures to protect against COVID-19 on board our ships. 

We very much regret this delay. We would have loved to welcome our guests back
on board from August 5, 2020.

We assume that we will receive the last formal approval by the flag state
Italy in a timely manner.

All guests whose trip cannot take place as originally scheduled will be
informed immediately.

AIDA very much wants guests to enjoy their AIDA holidays at a later date. To
this end, we offer our guests the opportunity to rebook to a different cruise
from our wide range of travel offers. AIDA appreciates guests for their
confidence by offering them an on-board credit of 50% of the actual travel
price.

We will automatically reimburse the travel price already paid and all services
already booked on MyAIDA, according to the payment method made.

Our AIDA customer center is available for rebooking requests and all other
questions at +49-381-20270707.

All current information on the extension of the pause of operation as well as
FAQs can be found on this website: www.aida.de/reisehinweis.

Detailed information for sales partners is available in the AIDA Expinet
at www.expinet.de.
 

AIDA Cruises Media Contact:
Hansjörg Kunze, presse@aida.de 



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