Carnival Cruise Line Announces Plan To Phase-In Service
Pause in Service Extended, In Combination with Gradual Schedule from Select
Homeports
MIAMI, May 4, 2020 /PRNewswire/ -- Carnival Cruise Line advised guests and
travel agents today of our plan to phase in a resumption in our North American
service this summer, beginning on August 1 with a total of eight ships from
Miami, Port Canaveral and Galveston. In connection with this plan, our pause
in operations will be extended in all other North American and Australian
markets through August 31.
The key elements of this plan include:
* All North American cruises from June 27 to July 31 will be cancelled.
* Beginning August 1, we plan to resume cruises on the following ships: *
Galveston: Carnival Dream, Carnival Freedom and Carnival Vista
* Miami: Carnival Horizon, Carnival Magic and Carnival Sensation
* Port Canaveral: Carnival Breeze and Carnival Elation.
* Other than the above referenced service from Galveston, Miami, and Port
Canaveral, all other North American and Australian homeport cruises will be
cancelled through August 31.
* All Carnival Spirit Alaskan cruises from Seattle will be cancelled, as well
as the Carnival Spirit Vancouver-Honolulu cruise on September 25 and the
Honolulu-Brisbane transpacific cruise on October 6.
* All Carnival Splendor cruises in Australia from June 19 to August 31 will be
cancelled.
Impacted guests and their travel advisors are being notified by email,
including options for a combined future cruise credit (FCC) and onboard credit
(OBC) package, or a full refund. Booked guests can make their selection
online, alleviating the need to contact Carnival's customer service center,
which is still operating in a work-from-home status due to locally-imposed
office closures in South Florida.
We are committed to supporting all public health efforts to manage the
COVID-19 situation. We are taking a measured approach, focusing our return to
service on a select number of homeports where we have more significant
operations that are easily accessible by car for the majority of our guests.
We will use this additional time to continue to engage experts, government
officials and stakeholders on additional protocols and procedures to protect
the health and safety of our guests, crew and the communities we serve. We
appreciate the understanding and support of our guests and travel agent
partners and look forward to welcoming them on board as the environment for
travel and tourism improves.
CONTACT: Vance Gulliksen, 305-496-4680, media@carnival.com
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