Costa Crociere suspends 2020-2021 season in South America and announces
opening of 2021-2022 season sales in the region
- Company announces the opening of sales for the 2021-2022 season in South
America on Sept. 8
- So guests can plan their holidays, Costa has chosen to accelerate the
opening of next season's sales
- The opening of sales is also intended to benefit travel agents, with the
possibility of earlier billing and commission
SÃO PAULO, Sept. 7, 2020 /PRNewswire/ -- Costa Crociere, the leading cruise
line in Europe and a part of Carnival Corporation & plc
(https://c212.net/c/link/?t=0&l=en&o=2909509-1&h=399791085&u=https%3A%2F%2Fwww.carnivalcorp.com%2F&a=Carnival+Corporation+%26+plc) (NYSE/LSE:
CCL; NYSE: CUK), today announced the cancellation of the arrival of its
ships for the 2020-2021 season in South America.
All cruises aboard the Costa Fascinosa, Costa Luminosa and Costa Pacifica
ships in South America, with embarkations scheduled for the period from
November 2020 to April 2021, are canceled.
"Costa Cruises has been sailing in South America uninterrupted for 72 years
and we are committed to continue operating here," said Dario Rustico,
executive president of Costa Cruises for Central and South America. "We look
forward to resuming operations in the region in the 2021-2022 season with two
ships, continuing to offer the best of Italy on board our ships and a unique
and yet exclusive experience for our South American guests."
The cruise company is in contact with the travel agencies and the guests who
purchased the impacted cruises, to inform their decision and communicate about
the conversion of the amount paid for the canceled cruise, minus the travel
agent commission, in credit to be used as payment (or part of payment), for
reservations made up to December 31, 2021, of any other cruise
departing until June 30, 2022, under the terms of Law No. 14,046 of August
24, 2020.
When booking a new cruise by March 31, 2021, guests will also receive from
Costa a bonus in the form of credit, to use it on their next trip exclusively
to pay their expenses on board. The amount of the credit on board will be R
$400.00 per cabin for canceled cruises of 1 to 5 nights, or R $800.00 per
cabin for canceled cruises of 6 to 9 nights, or R $1,200.00 per cabin for
canceled cruises of over 10 nights. This additional credit will not be
combined with a similar bonus that has already been granted due to any
previous cancellation.
Costa will respect the decision of its guests. Although it is not required by
law to reimburse, Costa will process requests for reimbursement within the
period defined by Law 14,046 of 2020, that is, up to 12 months from the
closing date of the state of public calamity recognized by Legislative Decree
nº 6, of 2020. The amount to be refunded will correspond to the amount
received by Costa Cruises for the canceled cruise, minus the commission paid
to travel agents, under the terms of the law.
In announcing this decision, Costa also announces the opening of sales for the
2021-2022 season in South America on Sept. 8.
The company will have two ships operating between December 2021 and April 2022
in the region.
With embarkations in Santos, the Costa Favolosa will have its first regular
cruise departing on December 5, 2021, and will offer 17 itineraries from six
to seven nights, dedicated to the northeast region of the country. Tourists
from that region will be able to embark in Salvador to experience holidays
onboard with the best Italian style product offered.
Costa Favolosa will offer three mini-cruises, from three to four nights, and
will have Christmas and New Year's Eve cruises on Copacabana beach and
Carnival. Thematic cruises are confirmed with departure dates to be defined.
Confirmed for another summer in South American waters, Costa Pacifica will
have cruises of seven and eight nights through the Prata region, with
embarkations from Rio de Janeiro, Buenos Aires and Montevideo. On December
31, 2021, the ship will dock at Copacabana beach for a New Year's Eve
celebration.
The 2021-2022 season will still be marked by cruises between Italy and Brazil
and Brazil and Italy. These cruises allow guests to visit different places in
the world in a single voyage.
CONTACT: Costa Cruises Press Office - Tel. +39 010 5483523 / 010 5483068 -
costapressoffice@costa.it; Gabriele Baroni - Communication Director - cell.
+39 3497668013 - baroni@costa.it; Rossella Carrara – V. P. External
Relations & Sustainability Costa Group - Cell. 3497668005 -
rossella.carrara@costa.it; Davide Barbano – Media Relations manager –
cell. +39 334 6525216 - barbano@costa.it, www.costapresscenter.com
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