P&O Cruises extends pause to mid-November and cancels long cruises following
FCO guidance
SOUTHAMPTON, England, Aug. 11, 2020 /PRNewswire/ -- In an acknowledgement of
Foreign & Commonwealth Office (FCO) guidance, P&O Cruises has extended its
pause in operations until November 12, 2020, and also cancelled two long
itineraries due to depart in January 2021.
In the company's latest video, P&O Cruises President Paul Ludlow said: "It is
clear that whilst the guidance is in place, it is not advisable for us to
resume operations.
"As well as cancelling all cruises up until November 12, 2020, we will, sadly,
also be cancelling Aurora's Caribbean and South America Adventure and
Arcadia's World Cruise. Given long-term planning, combined with the complexity
and length of these long-haul itineraries and evolving border restrictions, we
need to ensure that we adhere to the guidance as it stands. I know that these
January cruises, in particular, are holidays of a lifetime and we are so sorry
for the disappointment that these cancellations will cause.
"We continue to work in partnership with public health agencies at the highest
level as well as Department for Transport; EU Healthy Gateways and Cruise
Lines International Association (CLIA), the world's largest cruise industry
association. We will follow all applicable guidelines to enhance our already
stringent measures to keep our guests and crew healthy and well and we will
not resume sailing until this approved framework is in place. Fundamentally,
we will be adopting best practice within the travel industry.
"The good news is that confidence in cruising is strong and we are seeing
increasing and significant demand from our guests. We know that the FCO
guidance is under constant review and we are hopeful that, as they are aware
of the work the industry is doing, this will change before too long."
Guests booked on the cancelled cruises will automatically receive an enhanced
125% Future Cruise Credit (FCC) or alternatively can fill in the website form
for a 100% refund.
Ludlow continued: "We have invested significantly in new systems and
technology to speed up the refund process and to date we have refunded tens of
thousands of guests, although it is heartening to see that the majority of our
guests have opted for the FCC so they have a holiday to look forward to in the
future."
He also confirmed that the company will take delivery of much anticipated new
ship Iona "before the autumn."
For more information
see https://c212.net/c/link/?t=0&l=en&o=2881470-1&h=3957896889&u=https%3A%2F%2Fwww.pocruises.com%2Ftravel-health-advisories&a=https%3A%2F%2Fwww.pocruises.com%2Ftravel-health-advisories or
to book, call P&O Cruises on 03453 555 111, visit www.pocruises.com or visit a
travel agent.
About P&O Cruises
P&O Cruises is Britain's favourite cruise line, welcoming guests to experience
the good life and enjoy a blend of discovery, relaxation and exceptional
service catered towards British tastes. P&O Cruises fleet of premium ships
combine genuine service, a sense of occasion and attention to detail, ensuring
guests have the holiday of a lifetime, every time.
In 2020, P&O Cruises will launch Iona. The new LNG-powered ship, with
5,200-guest capacity, will be the largest ship built to serve the UK market.
Iona will feature enhancements to already successful brand signature venues
from the existing fleet, as well as features newly developed for Iona. These
include a breathtaking three deck atrium in the heart of the ship as well as
SkyDome – an exclusively designed glass dome by award-winning British
engineers Eckersley O'Callaghan. This will be a world first at sea and offer a
unique space for both relaxing in all weathers and providing entertainment,
featuring aerial performers and a wealth of live acts.
P&O Cruises visits over 200 destinations worldwide and offers itineraries
generally ranging from two to 17 days as well as longer cruises. P&O Cruises
sails to Australia & New Zealand, Baltic, the British Isles, Canada, the
Spain, Portugal & the Canary Islands, the Caribbean, Central America, the Far
East & Asia, the Indian Ocean, the Mediterranean, Scandinavia, South America,
the South Pacific, the United States and Western Europe.
The company is part of Carnival Corporation & plc (NYSE/LSE: CCL;
NYSE:CUK).
CONTACT: For further press information please contact: Michele Andjel,
michele.andjel@carnivalukgroup.com 07730 732 072
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