RCS - Cerillion PLC - Launch of Cerillion 25.2

CerillionAnnouncement

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RNS Number : 1654F  Cerillion PLC  29 October 2025

AIM: CER

 Cerillion plc

("Cerillion" or "the Company")

 

Launch of Cerillion 25.2 with New MCP Server and Suite of AI Agents

 

Cerillion, the billing, charging and customer relationship management software
solutions provider, is pleased to announce the launch of Cerillion 25.2, which
features a new Model Context Protocol ("MCP"*) Server and a powerful suite of
AI Agents that brings conversational intelligence to all aspects of a
Communications Services Provider's business.

The Cerillion Billing Agent is at the heart of the new release and is the
Company's first fully featured AI Agent, which enables users to ask questions,
explore insights and obtain clear explanations about bills, payments and
transactions through natural language conversation. It may be used by both
customer service representatives in call centres and end-users via Cerillion's
Self Service portal and Mobile App. The new AI Billing Agent transforms the
way in which Cerillion's customers, and their end-customers, interact with
financial information.

The new suite of AI Agents delivers intelligent, conversational experiences
over all major business domains. They represent an advance on earlier AI
Assistants, and include Sales Agent, Workflow Agent, Catalogue Agent, and
Promotions Agent. Each is focused on enabling users to manage complex
operations, streamline decisions, and arrive at outcomes faster through a
natural, chat-based interface.

All the AI Agents are powered by Cerillion's new MCP Server, which provides a
foundation for multi-agent collaboration, and are integrated with Cerillion's
TM Forum-certified Open APIs. The MCP Server enables seamless integration of
AI Agents with external MCP servers and third-party AI systems, giving
Cerillion's customers the freedom to build a connected AI ecosystem tailored
to their business.

Cerillion 25.2 also delivers a series of major platform enhancements that
further strengthen its position as the industry's most open and composable
BSS/OSS suite.

The new Service Catalogue is a new module in the Cerillion suite and is
designed to make it easier for customers to define and manage resource-facing
services. Built on the same publishing engine and lifecycle management
framework as the Enterprise Product Catalogue, which is used to manage
customer-facing products and offers, the Service Catalogue provides a unified
approach to configuration and governance, while operating independently to
define how services are fulfilled. Together, the Enterprise Product Catalogue
and Service Catalogue provide a seamless link between product design and
service fulfilment, and therefore dramatically accelerate the time to
configure, test and launch new offerings.

Cerillion's Mobile App
(https://www.cerillion.com/products/bssoss-suite/mobile-app/) now uses the
same composable technology framework introduced with Cerillion's
next-generation Self Service platform, enabling customers to tailor features,
user journeys and digital experiences to their exact needs. Importantly, the
Mobile App can be deployed either as a companion to Self Service or as a fully
standalone mobile experience, offering maximum flexibility and re-use of
components across digital channels.

The new release also launches a completely refreshed Interconnect Manager
(https://www.cerillion.com/products/bssoss-suite/interconnect-manager/) with a
new user interface and cloud deployment capability. It delivers a more
intuitive experience and improves operational efficiency for managing
interconnect partner settlements, routing and billing.

Reinforcing Cerillion's commitment to open standards, the Company has achieved
its first two TM Forum Open Digital Architecture Component Certifications.
This is a key milestone in ensuring interoperability and future-proofing for
customers.

Louis Hall, CEO of Cerillion, commenting on the launch of Cerillion 25.2,
said:

"Cerillion 25.2 marks a major step forward in making BSS/OSS solutions truly
intelligent. With our new MCP Server and family of AI Agents, we're
transforming how users interact with their business applications - to ask
questions, get instant answers, and take action across every function. This
release signals the start of a new era of AI-driven BSS/OSS.

 

"Cerillion 25.2 is also about accelerating how Communications Services
Providers innovate. From our new Service Catalogue and refreshed Interconnect
Manager to our enhanced Mobile App, we're helping customers bring new services
to market faster than ever before."

*Model Context Protocol (MCP) is the new industry standard for connecting AI
applications to external tools, data sources and systems in a structured and
standardised way.

Enquiries:

 Cerillion plc                    c/o KTZ Communications
 Louis Hall, CEO                  T: 020 3178 6378
 Andrew Dickson, CFO

 KTZ Communications               T: 020 3178 6378
 Katie Tzouliadis, Robert Morton

 

About Cerillion

www.cerillion.com

 

Cerillion is a leading provider of mission critical software for billing,
charging and customer relationship management ("CRM"), mainly serving the
telecommunications market but also other sectors such as utilities and
financial services. The Company currently has c.70 customer installations
across c.45 countries. Headquartered in London, Cerillion also has operations
in India and Bulgaria, as well as sales presence in continental Europe, the
USA, Singapore and Australia.

 

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