RCS - Cerillion PLC - Named in IDC MarketScape 2025 Assessment

CerillionAnnouncement

25/09/2025 07:00

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RNS Number : 6703A  Cerillion PLC  25 September 2025

AIM: CER

 

Cerillion plc

("Cerillion", the "Company" or the "Group")

Company Named as a Major Player in IDC MarketScape Vendor Assessment

 

Cerillion, the billing, charging and customer relationship management software
solutions provider, is pleased to announce that it has been named as a Major
Player in the IDC MarketScape: Worldwide Customer Experience Platforms for
Telecommunications 2025 Vendor Assessment (doc # US52580525, August 2025).
 IDC MarketScape is the premier global market intelligence, data and event
provider for the IT, telecommunications and consumer technology markets. This
report follows Cerillion's recent inclusion in two Gartner reports, and the
Company believes it underlines the Company's growing profile in the industry.

The IDC MarketScape report assesses the capabilities and strategies of
customer experience platform vendors, including omni-channel interaction
management, customer journey mapping, embedded AI and integration within
broader BSS/OSS ecosystems, to deliver seamless and differentiated experiences
at every customer touchpoint.

Cerillion offers strong alignment with industry standards, including TM Forum
Open Digital Architecture and Open APIs, with multiple real-world Open API
certifications. This standards-based approach ensures robust interoperability
with existing BSS/OSS applications, giving Communication Service Providers the
confidence to modernise without lock-in. Combined with a modular,
pre-integrated architecture and intuitive low-code/no-code tools, Cerillion
enables operators to innovate faster and create more personalised and engaging
customer experiences.

 

Louis Hall, CEO of Cerillion plc, said,

"We're delighted to be recognised as a Major Player in the IDC MarketScape for
Customer Experience Platforms for Telecommunications. Combined with our recent
inclusion in the Gartner Magic Quadrant, we believe this recognition
demonstrates the growing industry acknowledgment of Cerillion's ability to
simplify customer management, accelerate digital transformation and deliver
certainty of outcome for our customers worldwide."

Note

** API is Application Programming Interface

 

For further information please contact:

 

 Cerillion plc                       c/o KTZ Communications

 Louis Hall, CEO                     T: 020 3178 6378

 Andrew Dickson, CFO

 KTZ Communications                  T: 020 3178 6378

 Katie Tzouliadis, Robert Morton

 

Notes to Editors

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of
the competitive fitness of technology and service suppliers in a given market.
The research utilizes a rigorous scoring methodology based on both qualitative
and quantitative criteria that results in a single graphical illustration of
each supplier's position within a given market. IDC MarketScape provides a
clear framework in which the product and service offerings, capabilities and
strategies, and current and future market success factors of technology
suppliers can be meaningfully compared. The framework also provides technology
buyers with a 360-degree assessment of the strengths and weaknesses of current
and prospective suppliers.

 

About Cerillion

Cerillion has a 25-year track record in providing mission-critical software
for billing, charging and customer relationship management ("CRM"), mainly to
the telecommunications sector but also to other markets, including utilities
and financial services. The Company has c. 75 customer installations across c.
45 countries.

 

Headquartered in London, Cerillion also has operations in India and Bulgaria
as well as a sales presence in the USA, Singapore and Australia.

 

The business was originally part of Logica plc before its management buyout,
led by CEO, Louis Hall, in 1999. The Company joined AIM in March 2016.

 

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