Northumbrian Water - Financial Statements and APR for 2025/2026

CK Hutchison Holdings

16/07/2026 07:00

RNS Number : 5376M
  
Northumbrian Water Limited
  
15 July 2026
  
 


Northumbrian Water Limited today publishes its Annual Performance Report and Financial Statements for 2025/26, highlighting another year of strong delivery for customers, communities and the environment.
During the year, the company achieved industry-leading customer service performance, reduced storm overflow use and leakage, maintained the lowest combined water and wastewater bills in England, and continued investing in innovation, resilience, and support for customers most in need as it prepares to deliver its largest-ever investment programme.
The reports highlight Northumbrian Water's position as the highest performing company in the sector for customer experience and trust, with customers benefiting from reliable water supplies, low levels of flooding and continued affordability support. 
More than 161,000 customers received financial or practical assistance during the year, while significant environmental progress included a further reduction in storm overflow use and continued investment in smart technologies, innovation and nature-based solutions to improve resilience and protect rivers and coastal waters.
The company recognises that further work to improve environmental outcomes is needed and, where it falls short, Northumbrian Water is focused on understanding the causes, taking action quickly and delivering sustained progress over time.
The Financial Statements highlight a strong financial performance, with revenue increasing to £1.182bn and operating profit rising to £383.3m as the company began delivering its AMP8 investment programme. Profit before tax increased to £173.5m and profit after tax reached £128.4m, reflecting continued operational growth and a resilient financial position.
During the year, Northumbrian Water invested more than £600m in infrastructure and assets to support improved water and wastewater services, environmental performance and long-term resilience. The company also strengthened its financial position through new debt funding and a £400m shareholder equity injection, ensuring it is well placed to deliver its ambitious programme of investment over the 2025-30 period.
Heidi Mottram, Chief Executive Officer, said: "We enter the new regulatory period with a continued focus on performance, having delivered excellent service for customers, made further environmental improvements and continued to invest in the resilience of our networks and communities. While we know there is more to do, particularly in areas of environmental performance, we remain focused on turning our plans into visible progress and delivering long-term value for customers, communities and the environment."
The full Annual Performance Report and Financial Statements are available to read on our website.  
 
 




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