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REG - Currys PLC - Annual Financial Report

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RNS Number : 4054T  Currys PLC  31 July 2025

31 July 2025

 

ANNUAL REPORT 2024/25, NOTICE OF ANNUAL GENERAL MEETING 2025 AND PROXY FORM

 

Currys plc (the 'Company') has today published its Annual Report and Accounts
2024/25 and Notice of Annual General Meeting 2025. These documents are
available to view on the Company's website at www.currysplc.com/investors
(http://www.currysplc.com/investors) . In addition, they have been posted or
otherwise made available to shareholders depending on their elected method of
communication.

 

The Annual Report and Accounts have been prepared using the single electronic
reporting format specified in the UK Transparency Directive European Single
Electronic Format ("ESEF").

 

In accordance with UK Listing Rule 17.2.1, the Annual Report and Accounts
2024/25, Notice of Annual General Meeting 2024 and Form of Proxy have been
submitted to the National Storage Mechanism, where they will shortly be
available for inspection at

https://data.fca.org.uk/#/nsm/nationalstoragemechanism
(https://data.fca.org.uk/#/nsm/nationalstoragemechanism) .

 

The Company's 2025 Annual General Meeting (the 'AGM') will be held at 11.00am
on Thursday 4 September 2025 at BFI Southbank, Belvedere Road, South Bank,
London SE1 8XT.

 

Shareholders are encouraged to vote in favour of all resolutions proposed in
advance of the AGM, and to submit any questions they may have for any member
of the Board to cosec@currys.co.uk (mailto:cosec@currys.co.uk) . Please submit
your votes and questions before 11.00am on Tuesday 2 September 2025.

 

The information included in the Appendix to this announcement has been
extracted from the Annual Report and Accounts 2024/25 and is reproduced here
solely for the purposes of complying with the requirements of Disclosure
Guidance and Transparency Rule ('DTR') 6.3.5 in respect of how to make annual
financial reports available to the public.

 

The content of this announcement, including the Appendix, should be read in
conjunction with the Company's Preliminary Results announcement, which was
released on 3 July 2025 and is available on the Company's website at
www.currysplc.com/investors.

 

Together, these announcements constitute the material required by DTR 6.3.5 to
be communicated to the media in unedited full text through a Regulatory
Information Service. This material is not a substitute for reading the full
Annual Report and Accounts 2024/25. Defined terms used in the Appendix refer
to terms as defined in the Annual Report and Accounts 2024/25. Page numbers
and cross references in the Appendix refer to pages and sections of the Annual
Report and Accounts 2024/25.

 

 

Appendix

 

A. Principal risks to achieving the Group's objectives (pages 52 to 57)

 

The Group recognises that taking risks is an inherent part of doing business
and that competitive advantage can be gained through effectively managing
risk. The Group has developed and continues to evolve robust risk management
processes, and risk management is integrated into business decision-making.
The Group's approach to risk management and risk governance framework is set
out in the Corporate Governance Report on pages 79 to 90. The risks are linked
to the strategic priorities on pages 16 to 17.

 

Our approach to horizon scanning and emerging risks

In order to promote sustainable success, the business continues to analyse the
risks likely to emerge in the short, medium and longer term that may impact
the delivery of our strategy. To provide a view over the medium to longer
term, a horizon scanning approach is required.

Our approach to undertaking horizon scanning is based on conducting both
reviews of external thought leadership and also through obtaining the views of
key business stakeholders on emerging risks. Horizon scanning takes place
throughout the year to ensure that the horizon is consistently scanned for
developments and changes that may impact the business. Any emerging risks are
included in Risk Committee and Audit Committee reporting to form a view as to
whether any of these should be considered a principal risk.

 

Risks and potential impacts

The Group continues to develop its risk management processes, fully
integrating risk management into business decision-making. The risk management
process mirrors the operating model with each business unit responsible for
the ongoing identification, assessment and management of their existing and
emerging risks. The output of these assessments is aggregated to compile an
overall Group-level view of risk.

 

The principal risks and uncertainties, together with their potential impacts
and changes in net risk since the last report, are set out in the tables below
along with an illustration of actions being taken to mitigate them.

 

Key changes to the Risk Profile

During 2024/25 we conducted an end-to-end review of our principal and emerging
risks through individual discussions with key stakeholders, risk owners,
executive management and the Board. As a result, a number of changes were made
to the Group risk profile, these included:

·    The total number of principal risks has reduced from 13 to 12.

·    Competition has been recognised as a standalone risk in our principal
risk profile, in recognition of the shift in competitive landscape and to
reflect our continued focus on this as a business.

·    The Health and Safety risk has been expanded to include elements of
people risk such as emerging employment legislation, retention and engagement.

·    Information security and data protection have been combined into a
single risk, as have crystallisation of legacy tax issues and financial,
liquidity and treasury.

·    Both the financial services regulation and the sustainability risks
have increased due to the heightened regulatory landscape and associated
increase in regulation and legislation.

·    The business continuity risk is being reassessed in light of recent
cyber attacks on the UK retail sector. Significant activity is taking place
internally to closely monitor and mitigate the risk. We are also working
closely with external parties including the National Cyber Security Centre to
learn from those impacted and implement recommendations.

 

Principal risks and uncertainties

 

 1.   Business Continuity/IT disaster recovery                               Risk owner:                  Risk Category:

                                                                             Chief Operating Officer      Operational
 Risk movement: Stable                          What is the risk?

                                                Failure to effectively respond, maintain, and recover operations in the event

                                              of significant business disruption and/or incident.
 Link to strategy:

 Easy to shop, Customers for life, Colleagues

 Considered in the Viability statement:

 Yes

                                                                                                          Wha
                                                                                                          t
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                                                                                                          the
                                                                                                          imp
                                                                                                          act
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                                                                                                          4/2
                                                                                                          5.
 2.   Business transformation                                                Risk owner:                  Risk Category:

                                                                             Chief Information Officer    Strategic
 Risk movement: Stable                          What is the risk?

                                                Failure to deliver the required Transformation activities to achieve the

                                              desired cost, margin, compliance and growth.
 Link to strategy:

 Easy to shop, Customers for life, Colleagues

 Considered in the Viability statement:

 Yes

                                                                                                          Wha
                                                                                                          t
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                                                                                                          4/2
                                                                                                          5.

 

 3.   Competition                                                      Risk owner:                  Risk Category:

                                                                       Chief Commercial Officer     Strategic
 Risk movement: N/A                       What is the risk?

                                          Failure to anticipate and effectively respond to changing competitor behaviour

                                        and/or the disruptive retail landscape.
 Link to strategy:

 Grow profits, Easy to shop

 Considered in the Viability statement:

 No

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                                                                                                    4/2
                                                                                                    5.

 

 4.   Financial services regulation                                  Risk owner:                Risk Category:

                                                                     Chief Services Officer     Regulatory
 Risk movement: Increased                 What is the risk?

                                          Failure to manage the business of the Group in compliance with financial

                                        services regulation to which the Group is subject in a number of areas
 Link to strategy:                        including insurance operations and consumer credit activities.

 Colleagues, Customers for life

 Considered in the Viability statement:

 Yes

                                                                                                Wha
                                                                                                t
                                                                                                is
                                                                                                the
                                                                                                imp
                                                                                                act
                                                                                                ?

                                                                                                •

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                                                                                                las
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                                                                                                rep
                                                                                                ort

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                                                                                                imp
                                                                                                act
                                                                                                ove
                                                                                                r
                                                                                                202
                                                                                                4/2
                                                                                                5.

 

 5.   Information security and data protection                              Risk owner:                 Risk Category:

                                                                            Chief Information Officer   Technology
 Risk movement: Stable                          What is the risk?

                                                Failure to govern and control customer, colleague and business data in

                                              accordance with legislation including EU General Data Protection Regulation.
 Link to strategy:                              Failure to prevent, monitor and respond to an information security event.

 Colleagues, Easy to shop, Customers for life

 Considered in the Viability statement:

 Yes

                                                                                                        Wha
                                                                                                        t
                                                                                                        is
                                                                                                        the
                                                                                                        imp
                                                                                                        act
                                                                                                        ?

                                                                                                        •

                                                                                                        Rep
                                                                                                        uta
                                                                                                        tio
                                                                                                        nal
                                                                                                        dam
                                                                                                        age
                                                                                                        .

                                                                                                        •

                                                                                                        Fin
                                                                                                        anc
                                                                                                        ial
                                                                                                        pen
                                                                                                        alt
                                                                                                        ies
                                                                                                        .

                                                                                                        •

                                                                                                        Red
                                                                                                        uce
                                                                                                        d
                                                                                                        rev
                                                                                                        enu
                                                                                                        e
                                                                                                        and
                                                                                                        pro
                                                                                                        fit
                                                                                                        abi
                                                                                                        lit
                                                                                                        y.

                                                                                                        •

                                                                                                        Det
                                                                                                        eri
                                                                                                        ora
                                                                                                        tin
                                                                                                        g
                                                                                                        cas
                                                                                                        h
                                                                                                        flo
                                                                                                        w.

                                                                                                        •

                                                                                                        Cus
                                                                                                        tom
                                                                                                        er
                                                                                                        com
                                                                                                        pen
                                                                                                        sat
                                                                                                        ion
                                                                                                        .

                                                                                                        •

                                                                                                        Los
                                                                                                        s
                                                                                                        of
                                                                                                        com
                                                                                                        pet
                                                                                                        iti
                                                                                                        ve
                                                                                                        adv
                                                                                                        ant
                                                                                                        age
                                                                                                        .
                                                                                                        How
                                                                                                        we
                                                                                                        man
                                                                                                        age
                                                                                                        it

                                                                                                        •

                                                                                                        Sig
                                                                                                        nif
                                                                                                        ica
                                                                                                        nt
                                                                                                        inv
                                                                                                        est
                                                                                                        men
                                                                                                        t
                                                                                                        in
                                                                                                        inf
                                                                                                        orm
                                                                                                        ati
                                                                                                        on
                                                                                                        sec
                                                                                                        uri
                                                                                                        ty
                                                                                                        saf
                                                                                                        egu
                                                                                                        ard
                                                                                                        s,
                                                                                                        IT
                                                                                                        sec
                                                                                                        uri
                                                                                                        ty
                                                                                                        con
                                                                                                        tro
                                                                                                        ls,
                                                                                                        mon
                                                                                                        ito
                                                                                                        rin
                                                                                                        g,
                                                                                                        in
                                                                                                        -ho
                                                                                                        use
                                                                                                        exp
                                                                                                        ert
                                                                                                        ise
                                                                                                        and
                                                                                                        res
                                                                                                        our
                                                                                                        ces
                                                                                                        as
                                                                                                        par
                                                                                                        t
                                                                                                        of
                                                                                                        a
                                                                                                        man
                                                                                                        age
                                                                                                        d
                                                                                                        inf
                                                                                                        orm
                                                                                                        ati
                                                                                                        on
                                                                                                        sec
                                                                                                        uri
                                                                                                        ty
                                                                                                        imp
                                                                                                        rov
                                                                                                        eme
                                                                                                        nt
                                                                                                        pla
                                                                                                        n.

                                                                                                        •

                                                                                                        Tec
                                                                                                        hno
                                                                                                        log
                                                                                                        y
                                                                                                        Ris
                                                                                                        k
                                                                                                        For
                                                                                                        um
                                                                                                        wit
                                                                                                        h
                                                                                                        res
                                                                                                        pon
                                                                                                        sib
                                                                                                        ili
                                                                                                        ty
                                                                                                        for
                                                                                                        ove
                                                                                                        rsi
                                                                                                        ght
                                                                                                        ,
                                                                                                        co
                                                                                                        -or
                                                                                                        din
                                                                                                        ati
                                                                                                        on
                                                                                                        and
                                                                                                        mon
                                                                                                        ito
                                                                                                        rin
                                                                                                        g
                                                                                                        of
                                                                                                        inf
                                                                                                        orm
                                                                                                        ati
                                                                                                        on
                                                                                                        sec
                                                                                                        uri
                                                                                                        ty
                                                                                                        and
                                                                                                        dat
                                                                                                        a
                                                                                                        pro
                                                                                                        tec
                                                                                                        tio
                                                                                                        n
                                                                                                        ris
                                                                                                        k.

                                                                                                        •

                                                                                                        Aud
                                                                                                        it
                                                                                                        pro
                                                                                                        gra
                                                                                                        mme
                                                                                                        ove
                                                                                                        r
                                                                                                        key
                                                                                                        sup
                                                                                                        pli
                                                                                                        ers
                                                                                                        '
                                                                                                        inf
                                                                                                        orm
                                                                                                        ati
                                                                                                        on
                                                                                                        sec
                                                                                                        uri
                                                                                                        ty
                                                                                                        sta
                                                                                                        nda
                                                                                                        rds
                                                                                                        .

                                                                                                        •

                                                                                                        Ong
                                                                                                        oin
                                                                                                        g
                                                                                                        pro
                                                                                                        gra
                                                                                                        mme
                                                                                                        of
                                                                                                        pen
                                                                                                        etr
                                                                                                        ati
                                                                                                        on
                                                                                                        tes
                                                                                                        tin
                                                                                                        g,
                                                                                                        sec
                                                                                                        uri
                                                                                                        ty
                                                                                                        hea
                                                                                                        lth
                                                                                                        che
                                                                                                        cks
                                                                                                        ,
                                                                                                        red
                                                                                                        tea
                                                                                                        min
                                                                                                        g
                                                                                                        and
                                                                                                        sce
                                                                                                        nar
                                                                                                        io
                                                                                                        exe
                                                                                                        rci
                                                                                                        ses
                                                                                                        .

                                                                                                        •

                                                                                                        Con
                                                                                                        tro
                                                                                                        l
                                                                                                        act
                                                                                                        ivi
                                                                                                        tie
                                                                                                        s
                                                                                                        ope
                                                                                                        rat
                                                                                                        e
                                                                                                        ove
                                                                                                        r
                                                                                                        man
                                                                                                        age
                                                                                                        men
                                                                                                        t
                                                                                                        of
                                                                                                        cus
                                                                                                        tom
                                                                                                        er
                                                                                                        and
                                                                                                        emp
                                                                                                        loy
                                                                                                        ee
                                                                                                        dat
                                                                                                        a
                                                                                                        in
                                                                                                        acc
                                                                                                        ord
                                                                                                        anc
                                                                                                        e
                                                                                                        wit
                                                                                                        h
                                                                                                        the
                                                                                                        Gro
                                                                                                        up'
                                                                                                        s
                                                                                                        dat
                                                                                                        a
                                                                                                        pro
                                                                                                        tec
                                                                                                        tio
                                                                                                        n
                                                                                                        pol
                                                                                                        icy
                                                                                                        and
                                                                                                        pro
                                                                                                        ces
                                                                                                        ses
                                                                                                        .
                                                                                                        Cha
                                                                                                        nge
                                                                                                        s
                                                                                                        sin
                                                                                                        ce
                                                                                                        las
                                                                                                        t
                                                                                                        rep
                                                                                                        ort

                                                                                                        Thi
                                                                                                        s
                                                                                                        new
                                                                                                        ly
                                                                                                        com
                                                                                                        bin
                                                                                                        ed
                                                                                                        ris
                                                                                                        k
                                                                                                        has
                                                                                                        rem
                                                                                                        ain
                                                                                                        ed
                                                                                                        sta
                                                                                                        ble
                                                                                                        ove
                                                                                                        r
                                                                                                        202
                                                                                                        4/2
                                                                                                        5.

 

 6.   IT systems and infrastructure                                    Risk owner:                  Risk Category:

                                                                       Chief Information Officer    Technology
 Risk movement: Stable                    What is the risk?

                                          A key system becomes unavailable for a period of time impacting our ability to

                                        trade and continue operations.
 Link to strategy:

 Easy to shop, Customers for life

 Considered in the Viability statement:

 Yes

                                                                                                    Wha
                                                                                                    t
                                                                                                    is
                                                                                                    the
                                                                                                    imp
                                                                                                    act
                                                                                                    ?

                                                                                                    •

                                                                                                    Red
                                                                                                    uce
                                                                                                    d
                                                                                                    rev
                                                                                                    enu
                                                                                                    e
                                                                                                    and
                                                                                                    pro
                                                                                                    fit
                                                                                                    abi
                                                                                                    lit
                                                                                                    y.

                                                                                                    •

                                                                                                    Det
                                                                                                    eri
                                                                                                    ora
                                                                                                    tin
                                                                                                    g
                                                                                                    cas
                                                                                                    h
                                                                                                    flo
                                                                                                    w.

                                                                                                    •

                                                                                                    Los
                                                                                                    s
                                                                                                    of
                                                                                                    com
                                                                                                    pet
                                                                                                    iti
                                                                                                    ve
                                                                                                    adv
                                                                                                    ant
                                                                                                    age
                                                                                                    .

                                                                                                    •

                                                                                                    Res
                                                                                                    tri
                                                                                                    cte
                                                                                                    d
                                                                                                    gro
                                                                                                    wth
                                                                                                    and
                                                                                                    ada
                                                                                                    pta
                                                                                                    bil
                                                                                                    ity
                                                                                                    .

                                                                                                    •

                                                                                                    Rep
                                                                                                    uta
                                                                                                    tio
                                                                                                    nal
                                                                                                    dam
                                                                                                    age
                                                                                                    .
                                                                                                    How
                                                                                                    we
                                                                                                    man
                                                                                                    age
                                                                                                    it

                                                                                                    •

                                                                                                    Ong
                                                                                                    oin
                                                                                                    g
                                                                                                    IT
                                                                                                    tra
                                                                                                    nsf
                                                                                                    orm
                                                                                                    ati
                                                                                                    on
                                                                                                    to
                                                                                                    ali
                                                                                                    gn
                                                                                                    IT
                                                                                                    inf
                                                                                                    ras
                                                                                                    tru
                                                                                                    ctu
                                                                                                    re
                                                                                                    to
                                                                                                    fut
                                                                                                    ure
                                                                                                    str
                                                                                                    ate
                                                                                                    gy.

                                                                                                    •

                                                                                                    Pea
                                                                                                    k
                                                                                                    pla
                                                                                                    nni
                                                                                                    ng
                                                                                                    and
                                                                                                    pre
                                                                                                    par
                                                                                                    ati
                                                                                                    on
                                                                                                    to
                                                                                                    ens
                                                                                                    ure
                                                                                                    sys
                                                                                                    tem
                                                                                                    sta
                                                                                                    bil
                                                                                                    ity
                                                                                                    and
                                                                                                    ava
                                                                                                    ila
                                                                                                    bil
                                                                                                    ity
                                                                                                    ove
                                                                                                    r
                                                                                                    hig
                                                                                                    h
                                                                                                    -de
                                                                                                    man
                                                                                                    d
                                                                                                    per
                                                                                                    iod
                                                                                                    s.

                                                                                                    •

                                                                                                    Ind
                                                                                                    ivi
                                                                                                    dua
                                                                                                    l
                                                                                                    sys
                                                                                                    tem
                                                                                                    rec
                                                                                                    ove
                                                                                                    ry
                                                                                                    pla
                                                                                                    ns
                                                                                                    in
                                                                                                    pla
                                                                                                    ce
                                                                                                    in
                                                                                                    the
                                                                                                    eve
                                                                                                    nt
                                                                                                    of
                                                                                                    fai
                                                                                                    lur
                                                                                                    e
                                                                                                    whi
                                                                                                    ch
                                                                                                    are
                                                                                                    tes
                                                                                                    ted
                                                                                                    in
                                                                                                    lin
                                                                                                    e
                                                                                                    wit
                                                                                                    h
                                                                                                    an
                                                                                                    ann
                                                                                                    ual
                                                                                                    pla
                                                                                                    n,
                                                                                                    wit
                                                                                                    h
                                                                                                    ful
                                                                                                    l
                                                                                                    rec
                                                                                                    ove
                                                                                                    ry
                                                                                                    inf
                                                                                                    ras
                                                                                                    tru
                                                                                                    ctu
                                                                                                    re
                                                                                                    ava
                                                                                                    ila
                                                                                                    ble
                                                                                                    for
                                                                                                    cri
                                                                                                    tic
                                                                                                    al
                                                                                                    sys
                                                                                                    tem
                                                                                                    s.

                                                                                                    •

                                                                                                    Lon
                                                                                                    g
                                                                                                    -te
                                                                                                    rm
                                                                                                    par
                                                                                                    tne
                                                                                                    rsh
                                                                                                    ips
                                                                                                    wit
                                                                                                    h
                                                                                                    tie
                                                                                                    r 1
                                                                                                    app
                                                                                                    lic
                                                                                                    ati
                                                                                                    on
                                                                                                    and
                                                                                                    inf
                                                                                                    ras
                                                                                                    tru
                                                                                                    ctu
                                                                                                    re
                                                                                                    pro
                                                                                                    vid
                                                                                                    ers
                                                                                                    est
                                                                                                    abl
                                                                                                    ish
                                                                                                    ed.

                                                                                                    •

                                                                                                    A
                                                                                                    mat
                                                                                                    ure
                                                                                                    IT
                                                                                                    ser
                                                                                                    vic
                                                                                                    e
                                                                                                    des
                                                                                                    ign
                                                                                                    and
                                                                                                    tra
                                                                                                    nsi
                                                                                                    tio
                                                                                                    n
                                                                                                    pro
                                                                                                    ces
                                                                                                    s
                                                                                                    con
                                                                                                    tro
                                                                                                    ls
                                                                                                    and
                                                                                                    man
                                                                                                    age
                                                                                                    s
                                                                                                    the
                                                                                                    tra
                                                                                                    nsi
                                                                                                    tio
                                                                                                    n
                                                                                                    of
                                                                                                    new
                                                                                                    and
                                                                                                    cha
                                                                                                    nge
                                                                                                    d
                                                                                                    ser
                                                                                                    vic
                                                                                                    es
                                                                                                    int
                                                                                                    o
                                                                                                    pro
                                                                                                    duc
                                                                                                    tio
                                                                                                    n.
                                                                                                    Cha
                                                                                                    nge
                                                                                                    s
                                                                                                    sin
                                                                                                    ce
                                                                                                    las
                                                                                                    t
                                                                                                    rep
                                                                                                    ort

                                                                                                    Thi
                                                                                                    s
                                                                                                    ris
                                                                                                    k
                                                                                                    has
                                                                                                    rem
                                                                                                    ain
                                                                                                    ed
                                                                                                    sta
                                                                                                    ble
                                                                                                    ove
                                                                                                    r
                                                                                                    202
                                                                                                    4/2
                                                                                                    5.

 

 7.   Liquidity, tax and treasury                                      Risk owner:                  Risk Category:

                                                                       Chief Financial Officer      Financial
 Risk movement: Stable                    What is the risk?

                                          Failure to manage Currys' access to sufficient liquidity at any given time may

                                        impact the Group's ability to meet its financial and legacy tax obligations.
 Link to strategy:

 Grow profits

 Considered in the Viability statement:

 Yes

                                                                                                    Wha
                                                                                                    t
                                                                                                    is
                                                                                                    the
                                                                                                    imp
                                                                                                    act
                                                                                                    ?

                                                                                                    •

                                                                                                    Red
                                                                                                    uce
                                                                                                    d
                                                                                                    rev
                                                                                                    enu
                                                                                                    e
                                                                                                    and
                                                                                                    pro
                                                                                                    fit
                                                                                                    abi
                                                                                                    lit
                                                                                                    y.

                                                                                                    •

                                                                                                    Det
                                                                                                    eri
                                                                                                    ora
                                                                                                    tin
                                                                                                    g
                                                                                                    cas
                                                                                                    h
                                                                                                    flo
                                                                                                    w.
                                                                                                    How
                                                                                                    we
                                                                                                    man
                                                                                                    age
                                                                                                    it

                                                                                                    •

                                                                                                    Reg
                                                                                                    ula
                                                                                                    r
                                                                                                    mon
                                                                                                    ito
                                                                                                    rin
                                                                                                    g
                                                                                                    of
                                                                                                    cas
                                                                                                    h
                                                                                                    and
                                                                                                    liq
                                                                                                    uid
                                                                                                    ity
                                                                                                    lev
                                                                                                    els
                                                                                                    tak
                                                                                                    es
                                                                                                    pla
                                                                                                    ce
                                                                                                    at
                                                                                                    the
                                                                                                    Cas
                                                                                                    h
                                                                                                    Ste
                                                                                                    eri
                                                                                                    ng
                                                                                                    Com
                                                                                                    mit
                                                                                                    tee
                                                                                                    .

                                                                                                    •

                                                                                                    Ban
                                                                                                    k
                                                                                                    fac
                                                                                                    ili
                                                                                                    ty
                                                                                                    and
                                                                                                    cov
                                                                                                    ena
                                                                                                    nt
                                                                                                    cov
                                                                                                    er
                                                                                                    lev
                                                                                                    els
                                                                                                    are
                                                                                                    rev
                                                                                                    iew
                                                                                                    ed
                                                                                                    and
                                                                                                    neg
                                                                                                    oti
                                                                                                    ate
                                                                                                    d.

                                                                                                    •

                                                                                                    Cap
                                                                                                    ex
                                                                                                    pri
                                                                                                    ori
                                                                                                    tis
                                                                                                    ati
                                                                                                    on
                                                                                                    ses
                                                                                                    sio
                                                                                                    ns
                                                                                                    are
                                                                                                    und
                                                                                                    ert
                                                                                                    ake
                                                                                                    n
                                                                                                    by
                                                                                                    the
                                                                                                    Exe
                                                                                                    cut
                                                                                                    ive
                                                                                                    Com
                                                                                                    mit
                                                                                                    tee
                                                                                                    to
                                                                                                    ide
                                                                                                    nti
                                                                                                    fy
                                                                                                    cos
                                                                                                    t
                                                                                                    -sa
                                                                                                    vin
                                                                                                    g
                                                                                                    ini
                                                                                                    tia
                                                                                                    tiv
                                                                                                    es.

                                                                                                    •

                                                                                                    Tri
                                                                                                    enn
                                                                                                    ial
                                                                                                    pen
                                                                                                    sio
                                                                                                    ns
                                                                                                    rev
                                                                                                    alu
                                                                                                    ati
                                                                                                    on
                                                                                                    pro
                                                                                                    ces
                                                                                                    s.

                                                                                                    •

                                                                                                    Boa
                                                                                                    rd
                                                                                                    and
                                                                                                    int
                                                                                                    ern
                                                                                                    al
                                                                                                    com
                                                                                                    mit
                                                                                                    tee
                                                                                                    ove
                                                                                                    rsi
                                                                                                    ght
                                                                                                    act
                                                                                                    ive
                                                                                                    ly
                                                                                                    mon
                                                                                                    ito
                                                                                                    rs
                                                                                                    tax
                                                                                                    str
                                                                                                    ate
                                                                                                    gy
                                                                                                    imp
                                                                                                    lem
                                                                                                    ent
                                                                                                    ati
                                                                                                    on.

                                                                                                    •

                                                                                                    The
                                                                                                    Gro
                                                                                                    up
                                                                                                    rem
                                                                                                    ain
                                                                                                    s
                                                                                                    com
                                                                                                    mit
                                                                                                    ted
                                                                                                    to
                                                                                                    ach
                                                                                                    iev
                                                                                                    ing
                                                                                                    a
                                                                                                    res
                                                                                                    olu
                                                                                                    tio
                                                                                                    n
                                                                                                    wit
                                                                                                    h
                                                                                                    HMR
                                                                                                    C
                                                                                                    in
                                                                                                    rel
                                                                                                    ati
                                                                                                    on
                                                                                                    to
                                                                                                    ope
                                                                                                    n
                                                                                                    tax
                                                                                                    enq
                                                                                                    uir
                                                                                                    ies
                                                                                                    .
                                                                                                    Cha
                                                                                                    nge
                                                                                                    s
                                                                                                    sin
                                                                                                    ce
                                                                                                    las
                                                                                                    t
                                                                                                    rep
                                                                                                    ort

                                                                                                    Thi
                                                                                                    s
                                                                                                    new
                                                                                                    ly
                                                                                                    com
                                                                                                    bin
                                                                                                    ed
                                                                                                    ris
                                                                                                    k
                                                                                                    has
                                                                                                    rem
                                                                                                    ain
                                                                                                    ed
                                                                                                    sta
                                                                                                    ble
                                                                                                    ove
                                                                                                    r
                                                                                                    202
                                                                                                    4/2
                                                                                                    5.

 

 8.   Macroeconomic environment                                              Risk owner:                  Risk Category:

                                                                             Chief Financial Officer      Strategic
 Risk movement: Stable                          What is the risk?

                                                Failure to mitigate the impacts of volatile external financial factors such as

                                              tariffs, exchange rates, interest rates and inflation across our key markets.
 Link to strategy:

 Easy to shop, Customers for life, Colleagues

 Considered in the Viability statement:

 Yes

                                                                                                          Wha
                                                                                                          t
                                                                                                          is
                                                                                                          the
                                                                                                          imp
                                                                                                          act
                                                                                                          ?

                                                                                                          •

                                                                                                          The
                                                                                                          pot
                                                                                                          ent
                                                                                                          ial
                                                                                                          for
                                                                                                          inc
                                                                                                          rea
                                                                                                          sed
                                                                                                          ope
                                                                                                          rat
                                                                                                          ing
                                                                                                          cos
                                                                                                          ts
                                                                                                          to
                                                                                                          Cur
                                                                                                          rys
                                                                                                          plc
                                                                                                          .

                                                                                                          •

                                                                                                          The
                                                                                                          pot
                                                                                                          ent
                                                                                                          ial
                                                                                                          for
                                                                                                          ext
                                                                                                          ern
                                                                                                          al
                                                                                                          fac
                                                                                                          tor
                                                                                                          s
                                                                                                          to
                                                                                                          imp
                                                                                                          act
                                                                                                          con
                                                                                                          sum
                                                                                                          er
                                                                                                          dem
                                                                                                          and
                                                                                                          whi
                                                                                                          ch
                                                                                                          may
                                                                                                          in
                                                                                                          tur
                                                                                                          n
                                                                                                          res
                                                                                                          ult
                                                                                                          in
                                                                                                          ele
                                                                                                          ctr
                                                                                                          ica
                                                                                                          l
                                                                                                          spe
                                                                                                          nd
                                                                                                          by
                                                                                                          cus
                                                                                                          tom
                                                                                                          ers
                                                                                                          .
                                                                                                          How
                                                                                                          we
                                                                                                          man
                                                                                                          age
                                                                                                          it

                                                                                                          •

                                                                                                          Rol
                                                                                                          lin
                                                                                                          g
                                                                                                          for
                                                                                                          eca
                                                                                                          st
                                                                                                          to
                                                                                                          ana
                                                                                                          lys
                                                                                                          e
                                                                                                          fut
                                                                                                          ure
                                                                                                          exp
                                                                                                          ect
                                                                                                          ed
                                                                                                          per
                                                                                                          for
                                                                                                          man
                                                                                                          ce
                                                                                                          acr
                                                                                                          oss
                                                                                                          the
                                                                                                          fin
                                                                                                          anc
                                                                                                          ial
                                                                                                          yea
                                                                                                          r.

                                                                                                          •

                                                                                                          Bus
                                                                                                          ine
                                                                                                          ss
                                                                                                          pla
                                                                                                          n
                                                                                                          upd
                                                                                                          ate
                                                                                                          s
                                                                                                          to
                                                                                                          the
                                                                                                          Exe
                                                                                                          cut
                                                                                                          ive
                                                                                                          Com
                                                                                                          mit
                                                                                                          tee
                                                                                                          to
                                                                                                          ana
                                                                                                          lys
                                                                                                          e
                                                                                                          the
                                                                                                          inv
                                                                                                          est
                                                                                                          men
                                                                                                          t
                                                                                                          ini
                                                                                                          tia
                                                                                                          tiv
                                                                                                          es
                                                                                                          tak
                                                                                                          ing
                                                                                                          pla
                                                                                                          ce
                                                                                                          and
                                                                                                          pro
                                                                                                          gre
                                                                                                          ss
                                                                                                          aga
                                                                                                          ins
                                                                                                          t
                                                                                                          del
                                                                                                          ive
                                                                                                          ry
                                                                                                          and
                                                                                                          fin
                                                                                                          anc
                                                                                                          ial
                                                                                                          ben
                                                                                                          efi
                                                                                                          ts,
                                                                                                          alo
                                                                                                          ngs
                                                                                                          ide
                                                                                                          mor
                                                                                                          e
                                                                                                          det
                                                                                                          ail
                                                                                                          ed
                                                                                                          dai
                                                                                                          ly
                                                                                                          and
                                                                                                          wee
                                                                                                          kly
                                                                                                          tra
                                                                                                          ini
                                                                                                          ng
                                                                                                          per
                                                                                                          for
                                                                                                          man
                                                                                                          ce.

                                                                                                          •

                                                                                                          Cos
                                                                                                          t
                                                                                                          fle
                                                                                                          xib
                                                                                                          ili
                                                                                                          ty
                                                                                                          in
                                                                                                          ope
                                                                                                          rat
                                                                                                          ing
                                                                                                          mod
                                                                                                          el.

                                                                                                          •

                                                                                                          Hed
                                                                                                          gin
                                                                                                          g
                                                                                                          str
                                                                                                          ate
                                                                                                          gy
                                                                                                          in
                                                                                                          pla
                                                                                                          ce
                                                                                                          for
                                                                                                          for
                                                                                                          eig
                                                                                                          n
                                                                                                          exc
                                                                                                          han
                                                                                                          ge
                                                                                                          and
                                                                                                          ene
                                                                                                          rgy
                                                                                                          .

                                                                                                          •

                                                                                                          Exp
                                                                                                          and
                                                                                                          ing
                                                                                                          the
                                                                                                          ava
                                                                                                          ila
                                                                                                          bil
                                                                                                          ity
                                                                                                          of
                                                                                                          our
                                                                                                          cre
                                                                                                          dit
                                                                                                          and
                                                                                                          ser
                                                                                                          vic
                                                                                                          e
                                                                                                          off
                                                                                                          eri
                                                                                                          ngs
                                                                                                          for
                                                                                                          cus
                                                                                                          tom
                                                                                                          ers
                                                                                                          .
                                                                                                          Cha
                                                                                                          nge
                                                                                                          s
                                                                                                          sin
                                                                                                          ce
                                                                                                          las
                                                                                                          t
                                                                                                          rep
                                                                                                          ort

                                                                                                          Thi
                                                                                                          s
                                                                                                          ris
                                                                                                          k
                                                                                                          has
                                                                                                          rem
                                                                                                          ain
                                                                                                          ed
                                                                                                          ele
                                                                                                          vat
                                                                                                          ed
                                                                                                          ove
                                                                                                          r
                                                                                                          202
                                                                                                          4/2
                                                                                                          5.

 

 9.   People and safety                                                Risk owner:                  Risk Category:

                                                                       Chief Operating Officer      Operational
 Risk movement: Stable                    What is the risk?

                                          Failure to: attract, engage and retain skilled colleagues affordably; protect

                                        customers and colleagues; and maintain an environment where our values and
 Link to strategy:                        behaviours support delivery of our strategy. Failure to comply with evolving

                                        employment legislation.
 Colleagues

 Considered in the Viability statement:

 Yes

                                                                                                    Wha
                                                                                                    t
                                                                                                    is
                                                                                                    the
                                                                                                    imp
                                                                                                    act
                                                                                                    ?

                                                                                                    •

                                                                                                    Emp
                                                                                                    loy
                                                                                                    ee
                                                                                                    eng
                                                                                                    age
                                                                                                    men
                                                                                                    t
                                                                                                    and
                                                                                                    sat
                                                                                                    isf
                                                                                                    act
                                                                                                    ion
                                                                                                    .

                                                                                                    •

                                                                                                    Inc
                                                                                                    rea
                                                                                                    sed
                                                                                                    ope
                                                                                                    rat
                                                                                                    ing
                                                                                                    cos
                                                                                                    ts.

                                                                                                    •

                                                                                                    Emp
                                                                                                    loy
                                                                                                    ee/
                                                                                                    cus
                                                                                                    tom
                                                                                                    er
                                                                                                    ill
                                                                                                    nes
                                                                                                    s,
                                                                                                    inj
                                                                                                    ury
                                                                                                    or
                                                                                                    los
                                                                                                    s
                                                                                                    of
                                                                                                    lif
                                                                                                    e.

                                                                                                    •

                                                                                                    Rep
                                                                                                    uta
                                                                                                    tio
                                                                                                    nal
                                                                                                    dam
                                                                                                    age
                                                                                                    .

                                                                                                    •

                                                                                                    Fin
                                                                                                    anc
                                                                                                    ial
                                                                                                    pen
                                                                                                    alt
                                                                                                    ies
                                                                                                    .

                                                                                                    •

                                                                                                    Leg
                                                                                                    al
                                                                                                    act
                                                                                                    ion
                                                                                                    .
                                                                                                    How
                                                                                                    we
                                                                                                    man
                                                                                                    age
                                                                                                    it

                                                                                                    •

                                                                                                    Col
                                                                                                    lea
                                                                                                    gue
                                                                                                    eng
                                                                                                    age
                                                                                                    men
                                                                                                    t
                                                                                                    sur
                                                                                                    vey
                                                                                                    s.

                                                                                                    •

                                                                                                    Ide
                                                                                                    nti
                                                                                                    fic
                                                                                                    ati
                                                                                                    on
                                                                                                    of
                                                                                                    cos
                                                                                                    t
                                                                                                    red
                                                                                                    uct
                                                                                                    ion
                                                                                                    opp
                                                                                                    ort
                                                                                                    uni
                                                                                                    tie
                                                                                                    s
                                                                                                    and
                                                                                                    ass
                                                                                                    oci
                                                                                                    ate
                                                                                                    d
                                                                                                    act
                                                                                                    ivi
                                                                                                    tie
                                                                                                    s.

                                                                                                    •

                                                                                                    Ris
                                                                                                    k
                                                                                                    ass
                                                                                                    ess
                                                                                                    men
                                                                                                    t
                                                                                                    pro
                                                                                                    gra
                                                                                                    mme
                                                                                                    cov
                                                                                                    eri
                                                                                                    ng
                                                                                                    ret
                                                                                                    ail
                                                                                                    ,
                                                                                                    sup
                                                                                                    por
                                                                                                    t
                                                                                                    cen
                                                                                                    tre
                                                                                                    s,
                                                                                                    dis
                                                                                                    tri
                                                                                                    but
                                                                                                    ion
                                                                                                    and
                                                                                                    hom
                                                                                                    e
                                                                                                    ser
                                                                                                    vic
                                                                                                    es.

                                                                                                    •

                                                                                                    Inc
                                                                                                    ide
                                                                                                    nt
                                                                                                    rep
                                                                                                    ort
                                                                                                    ing
                                                                                                    too
                                                                                                    l
                                                                                                    and
                                                                                                    pro
                                                                                                    ces
                                                                                                    s.

                                                                                                    •

                                                                                                    Hea
                                                                                                    lth
                                                                                                    and
                                                                                                    Saf
                                                                                                    ety
                                                                                                    tra
                                                                                                    ini
                                                                                                    ng
                                                                                                    and
                                                                                                    dev
                                                                                                    elo
                                                                                                    pme
                                                                                                    nt
                                                                                                    fra
                                                                                                    mew
                                                                                                    ork
                                                                                                    and
                                                                                                    ins
                                                                                                    pec
                                                                                                    tio
                                                                                                    n
                                                                                                    pro
                                                                                                    gra
                                                                                                    mme
                                                                                                    .

                                                                                                    •

                                                                                                    Aud
                                                                                                    it
                                                                                                    pro
                                                                                                    gra
                                                                                                    mme
                                                                                                    inc
                                                                                                    lud
                                                                                                    ing
                                                                                                    fac
                                                                                                    tor
                                                                                                    y
                                                                                                    aud
                                                                                                    its
                                                                                                    for
                                                                                                    own
                                                                                                    -br
                                                                                                    and
                                                                                                    pro
                                                                                                    duc
                                                                                                    ts
                                                                                                    and
                                                                                                    thi
                                                                                                    rd
                                                                                                    -pa
                                                                                                    rty
                                                                                                    sup
                                                                                                    ply
                                                                                                    cha
                                                                                                    ins
                                                                                                    .
                                                                                                    Cha
                                                                                                    nge
                                                                                                    s
                                                                                                    sin
                                                                                                    ce
                                                                                                    las
                                                                                                    t
                                                                                                    rep
                                                                                                    ort

                                                                                                    Thi
                                                                                                    s
                                                                                                    ris
                                                                                                    k
                                                                                                    has
                                                                                                    rem
                                                                                                    ain
                                                                                                    ed
                                                                                                    sta
                                                                                                    ble
                                                                                                    ove
                                                                                                    r
                                                                                                    202
                                                                                                    4/2
                                                                                                    5.

 

 10. Product safety                                                   Risk owner:                 Risk Category:

                                                                      Chief Operating Officer     Operational
 Risk movement: Stable                    What is the risk?

                                          Failure to maintain adequate procedures and due diligence regarding product

                                        safety, and sufficient processes to manage and comply with product recall
 Link to strategy:                        notices, particularly in relation to Original Equipment Manufacturer ('OEM')

                                        sourced product.
 Customers for life

 Considered in the Viability statement:

 No

                                                                                                  Wha
                                                                                                  t
                                                                                                  is
                                                                                                  the
                                                                                                  imp
                                                                                                  act
                                                                                                  ?

                                                                                                  •

                                                                                                  Fin
                                                                                                  anc
                                                                                                  ial
                                                                                                  pen
                                                                                                  alt
                                                                                                  ies
                                                                                                  .

                                                                                                  •

                                                                                                  Red
                                                                                                  uce
                                                                                                  d
                                                                                                  cas
                                                                                                  h
                                                                                                  flo
                                                                                                  w.

                                                                                                  •

                                                                                                  Rep
                                                                                                  uta
                                                                                                  tio
                                                                                                  nal
                                                                                                  dam
                                                                                                  age
                                                                                                  .
                                                                                                  How
                                                                                                  we
                                                                                                  man
                                                                                                  age
                                                                                                  it

                                                                                                  •

                                                                                                  Fac
                                                                                                  tor
                                                                                                  y
                                                                                                  aud
                                                                                                  its
                                                                                                  con
                                                                                                  duc
                                                                                                  ted
                                                                                                  ove
                                                                                                  r
                                                                                                  OEM
                                                                                                  sup
                                                                                                  pli
                                                                                                  ers
                                                                                                  .

                                                                                                  •

                                                                                                  Tec
                                                                                                  hni
                                                                                                  cal
                                                                                                  eva
                                                                                                  lua
                                                                                                  tio
                                                                                                  n
                                                                                                  of
                                                                                                  OEM
                                                                                                  pro
                                                                                                  duc
                                                                                                  ts
                                                                                                  pri
                                                                                                  or
                                                                                                  to
                                                                                                  pro
                                                                                                  duc
                                                                                                  tio
                                                                                                  n.

                                                                                                  •

                                                                                                  Pro
                                                                                                  duc
                                                                                                  t
                                                                                                  ins
                                                                                                  pec
                                                                                                  tio
                                                                                                  n
                                                                                                  of
                                                                                                  OEM
                                                                                                  pro
                                                                                                  duc
                                                                                                  ts
                                                                                                  pri
                                                                                                  or
                                                                                                  to
                                                                                                  shi
                                                                                                  pme
                                                                                                  nt.

                                                                                                  •

                                                                                                  Mon
                                                                                                  ito
                                                                                                  rin
                                                                                                  g
                                                                                                  of
                                                                                                  rep
                                                                                                  ort
                                                                                                  ed
                                                                                                  inc
                                                                                                  ide
                                                                                                  nts
                                                                                                  .

                                                                                                  •

                                                                                                  Saf
                                                                                                  ety
                                                                                                  gov
                                                                                                  ern
                                                                                                  anc
                                                                                                  e
                                                                                                  rev
                                                                                                  iew
                                                                                                  s
                                                                                                  con
                                                                                                  duc
                                                                                                  ted
                                                                                                  by
                                                                                                  int
                                                                                                  ern
                                                                                                  al
                                                                                                  by
                                                                                                  Tec
                                                                                                  hni
                                                                                                  cal
                                                                                                  and
                                                                                                  Bus
                                                                                                  ine
                                                                                                  ss
                                                                                                  Sta
                                                                                                  nda
                                                                                                  rds
                                                                                                  tea
                                                                                                  ms.

                                                                                                  •

                                                                                                  Est
                                                                                                  abl
                                                                                                  ish
                                                                                                  pro
                                                                                                  toc
                                                                                                  ols
                                                                                                  and
                                                                                                  pro
                                                                                                  ced
                                                                                                  ure
                                                                                                  s
                                                                                                  to
                                                                                                  man
                                                                                                  age
                                                                                                  pro
                                                                                                  duc
                                                                                                  t
                                                                                                  rec
                                                                                                  all
                                                                                                  s.
                                                                                                  Cha
                                                                                                  nge
                                                                                                  s
                                                                                                  sin
                                                                                                  ce
                                                                                                  las
                                                                                                  t
                                                                                                  rep
                                                                                                  ort

                                                                                                  Thi
                                                                                                  s
                                                                                                  ris
                                                                                                  k
                                                                                                  has
                                                                                                  rem
                                                                                                  ain
                                                                                                  ed
                                                                                                  sta
                                                                                                  ble
                                                                                                  ove
                                                                                                  r
                                                                                                  202
                                                                                                  4/2
                                                                                                  5.

 

 11. Supply chain resilience                                                 Risk owner:                  Risk Category:

                                                                             Chief Operating Officer      Operational
 Risk movement: Stable                          What is the risk?

                                                Failure to optimise key supplier relationships, minimise external goods

 Link to strategy:                              for resale ('GFR') and goods not for resale ('GNFR'), supply chain disruption

                                              and manage effective mitigation, particularly in the context of geopolitical
 Easy to shop, Customers for life, Colleagues   factors.

 Considered in the Viability statement:

 No

                                                                                                          Wha
                                                                                                          t
                                                                                                          is
                                                                                                          the
                                                                                                          imp
                                                                                                          act
                                                                                                          ?

                                                                                                          •

                                                                                                          Dis
                                                                                                          rup
                                                                                                          tio
                                                                                                          ns
                                                                                                          to
                                                                                                          sup
                                                                                                          ply
                                                                                                          of
                                                                                                          goo
                                                                                                          ds.

                                                                                                          •

                                                                                                          Pri
                                                                                                          cin
                                                                                                          g
                                                                                                          and
                                                                                                          sto
                                                                                                          ck
                                                                                                          ava
                                                                                                          ila
                                                                                                          bil
                                                                                                          ity
                                                                                                          ter
                                                                                                          ms
                                                                                                          cou
                                                                                                          ld
                                                                                                          wor
                                                                                                          sen
                                                                                                          ,
                                                                                                          lea
                                                                                                          din
                                                                                                          g
                                                                                                          to
                                                                                                          dec
                                                                                                          rea
                                                                                                          sin
                                                                                                          g
                                                                                                          sal
                                                                                                          es/
                                                                                                          red
                                                                                                          uce
                                                                                                          d
                                                                                                          mar
                                                                                                          gin
                                                                                                          .

                                                                                                          •

                                                                                                          Red
                                                                                                          uce
                                                                                                          d
                                                                                                          rev
                                                                                                          enu
                                                                                                          e
                                                                                                          and
                                                                                                          pro
                                                                                                          fit
                                                                                                          abi
                                                                                                          lit
                                                                                                          y.

                                                                                                          •

                                                                                                          Det
                                                                                                          eri
                                                                                                          ora
                                                                                                          tin
                                                                                                          g
                                                                                                          cas
                                                                                                          h
                                                                                                          flo
                                                                                                          w.

                                                                                                          •

                                                                                                          Red
                                                                                                          uce
                                                                                                          d
                                                                                                          mar
                                                                                                          ket
                                                                                                          sha
                                                                                                          re.
                                                                                                          How
                                                                                                          we
                                                                                                          man
                                                                                                          age
                                                                                                          it

                                                                                                          •

                                                                                                          Ens
                                                                                                          uri
                                                                                                          ng
                                                                                                          ali
                                                                                                          gnm
                                                                                                          ent
                                                                                                          of
                                                                                                          key
                                                                                                          sup
                                                                                                          pli
                                                                                                          ers
                                                                                                          to
                                                                                                          fut
                                                                                                          ure
                                                                                                          str
                                                                                                          ate
                                                                                                          gy
                                                                                                          and
                                                                                                          mee
                                                                                                          tin
                                                                                                          gs
                                                                                                          wit
                                                                                                          h
                                                                                                          str
                                                                                                          ate
                                                                                                          gic
                                                                                                          sup
                                                                                                          pli
                                                                                                          ers
                                                                                                          '
                                                                                                          man
                                                                                                          age
                                                                                                          men
                                                                                                          t.

                                                                                                          •

                                                                                                          Con
                                                                                                          tin
                                                                                                          uin
                                                                                                          g
                                                                                                          to
                                                                                                          lev
                                                                                                          era
                                                                                                          ge
                                                                                                          the
                                                                                                          sca
                                                                                                          le
                                                                                                          of
                                                                                                          ope
                                                                                                          rat
                                                                                                          ion
                                                                                                          s
                                                                                                          to
                                                                                                          str
                                                                                                          eng
                                                                                                          the
                                                                                                          n
                                                                                                          rel
                                                                                                          ati
                                                                                                          ons
                                                                                                          hip
                                                                                                          s
                                                                                                          wit
                                                                                                          h
                                                                                                          key
                                                                                                          sup
                                                                                                          pli
                                                                                                          ers
                                                                                                          and
                                                                                                          mai
                                                                                                          nta
                                                                                                          in
                                                                                                          a
                                                                                                          goo
                                                                                                          d
                                                                                                          sup
                                                                                                          ply
                                                                                                          of
                                                                                                          sca
                                                                                                          rce
                                                                                                          pro
                                                                                                          duc
                                                                                                          ts.

                                                                                                          •

                                                                                                          Wor
                                                                                                          kin
                                                                                                          g
                                                                                                          wit
                                                                                                          h
                                                                                                          sup
                                                                                                          pli
                                                                                                          ers
                                                                                                          to
                                                                                                          ens
                                                                                                          ure
                                                                                                          ava
                                                                                                          ila
                                                                                                          bil
                                                                                                          ity
                                                                                                          of
                                                                                                          pro
                                                                                                          duc
                                                                                                          ts
                                                                                                          thr
                                                                                                          oug
                                                                                                          h
                                                                                                          key
                                                                                                          sup
                                                                                                          pli
                                                                                                          er
                                                                                                          gro
                                                                                                          up
                                                                                                          eng
                                                                                                          age
                                                                                                          men
                                                                                                          t
                                                                                                          pro
                                                                                                          gra
                                                                                                          mme
                                                                                                          .

                                                                                                          •

                                                                                                          Eth
                                                                                                          ica
                                                                                                          l
                                                                                                          sup
                                                                                                          ply
                                                                                                          cha
                                                                                                          in
                                                                                                          due
                                                                                                          dil
                                                                                                          ige
                                                                                                          nce
                                                                                                          ove
                                                                                                          r
                                                                                                          our
                                                                                                          sup
                                                                                                          pli
                                                                                                          er
                                                                                                          bas
                                                                                                          e.

                                                                                                          •

                                                                                                          Con
                                                                                                          tro
                                                                                                          l
                                                                                                          str
                                                                                                          uct
                                                                                                          ure
                                                                                                          s
                                                                                                          to
                                                                                                          ens
                                                                                                          ure
                                                                                                          app
                                                                                                          rop
                                                                                                          ria
                                                                                                          te
                                                                                                          sup
                                                                                                          pli
                                                                                                          er
                                                                                                          rel
                                                                                                          ati
                                                                                                          ons
                                                                                                          hip
                                                                                                          man
                                                                                                          age
                                                                                                          men
                                                                                                          t
                                                                                                          for
                                                                                                          GFR
                                                                                                          ,
                                                                                                          GNF
                                                                                                          R
                                                                                                          and
                                                                                                          OEM
                                                                                                          .
                                                                                                          Cha
                                                                                                          nge
                                                                                                          s
                                                                                                          sin
                                                                                                          ce
                                                                                                          las
                                                                                                          t
                                                                                                          rep
                                                                                                          ort

                                                                                                          Thi
                                                                                                          s
                                                                                                          ris
                                                                                                          k
                                                                                                          has
                                                                                                          rem
                                                                                                          ain
                                                                                                          ed
                                                                                                          sta
                                                                                                          ble
                                                                                                          ove
                                                                                                          r
                                                                                                          202
                                                                                                          4/2
                                                                                                          5.

 

 12. Sustainability                                                    Risk owner:                    Risk Category:

                                                                       Chief People, Communications   Strategic

                                                                       and Sustainability Officer
 Risk movement: Increased                 What is the risk?

                                          Failure to meet increasing regulatory and legislative requirements and respond

                                        to significant weather events. Failure to deliver on commitments
 Link to strategy:

                                        and expectations from shareholders, stakeholders, our customers and
 Easy to shop, Customers for life

                                        colleagues.

 Considered in the Viability statement:

 No

                                                                                                      Wha
                                                                                                      t
                                                                                                      is
                                                                                                      the
                                                                                                      imp
                                                                                                      act
                                                                                                      ?

                                                                                                      •

                                                                                                      Red
                                                                                                      uce
                                                                                                      d
                                                                                                      cas
                                                                                                      h
                                                                                                      flo
                                                                                                      w
                                                                                                      as
                                                                                                      cus
                                                                                                      tom
                                                                                                      ers
                                                                                                      sho
                                                                                                      p
                                                                                                      els
                                                                                                      ewh
                                                                                                      ere
                                                                                                      .

                                                                                                      •

                                                                                                      Rep
                                                                                                      uta
                                                                                                      tio
                                                                                                      nal
                                                                                                      dam
                                                                                                      age
                                                                                                      .

                                                                                                      •

                                                                                                      Los
                                                                                                      s
                                                                                                      of
                                                                                                      com
                                                                                                      pet
                                                                                                      iti
                                                                                                      ve
                                                                                                      adv
                                                                                                      ant
                                                                                                      age
                                                                                                      .
                                                                                                      How
                                                                                                      we
                                                                                                      man
                                                                                                      age
                                                                                                      it

                                                                                                      •

                                                                                                      Roa
                                                                                                      dma
                                                                                                      p
                                                                                                      to
                                                                                                      net
                                                                                                      zer
                                                                                                      o
                                                                                                      by
                                                                                                      204
                                                                                                      0.

                                                                                                      •

                                                                                                      Com
                                                                                                      mit
                                                                                                      men
                                                                                                      t
                                                                                                      to
                                                                                                      EV1
                                                                                                      00.

                                                                                                      •

                                                                                                      Ove
                                                                                                      rsi
                                                                                                      ght
                                                                                                      fro
                                                                                                      m
                                                                                                      the
                                                                                                      Gro
                                                                                                      up
                                                                                                      Sus
                                                                                                      tai
                                                                                                      nab
                                                                                                      ili
                                                                                                      ty
                                                                                                      Lea
                                                                                                      der
                                                                                                      shi
                                                                                                      p
                                                                                                      Tea
                                                                                                      m,
                                                                                                      ESG
                                                                                                      Com
                                                                                                      mit
                                                                                                      tee
                                                                                                      ,
                                                                                                      ExC
                                                                                                      o
                                                                                                      and
                                                                                                      the
                                                                                                      Boa
                                                                                                      rd.

                                                                                                      •

                                                                                                      Gro
                                                                                                      up
                                                                                                      ESG
                                                                                                      str
                                                                                                      ate
                                                                                                      gy
                                                                                                      reg
                                                                                                      ula
                                                                                                      rly
                                                                                                      rev
                                                                                                      iew
                                                                                                      ed.

                                                                                                      •

                                                                                                      Par
                                                                                                      tne
                                                                                                      rsh
                                                                                                      ips
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                                                                                                      5.

 

 

B. Responsibility Statement (page 138)

 

We confirm that to the best of our knowledge:

•     the financial statements, prepared in accordance with the
applicable set of accounting standards, give a true and fair view of the
assets, liabilities, financial position and profit or loss of the Company and
the undertakings included in the consolidation taken as a whole; and

•     the Strategic Report includes a fair review of the development and
performance of the business and the position of the issuer and the
undertakings included in the consolidation taken as a whole, together with a
description of the principal risks and uncertainties that they face.

 

We consider the Annual Report and Accounts, taken as a whole, is fair,
balanced and understandable and provides the information necessary for
shareholders to assess the Group's position and performance, business model
and strategy.

 

By Order of the Board

 

Alex Baldock, Group Chief Executive

Bruce Marsh, Group Chief Financial Officer

 

2 July 2025

 

* The directors of Currys plc as at 3 May 2025 are listed on pages 74 and 75
of the Annual Report and Accounts 2024/25.

 

 

ENDS

 

 

For further information:

 

Dan Homan              Investor Relations Director
            +44 (0)7401 400 442

Sarah Thomas          Deputy Company Secretary           +44
(0)7401 373 188

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