REG - Datalex PLC Datalex PLC - DLE - Datalex renews partnership with Aer Lingus

DatalexAnnouncement

06/10/2023 07:00

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RNS Number : 8744O  Datalex PLC  06 October 2023

Datalex plc

 

Datalex and Aer Lingus announce partnership and investment in digital
transformation

 

As a result of this agreement Aer Lingus will have access to Datalex's entire
new product suite, which will accelerate the airline's digital retailing
strategy and drive a connected customer experience.

 

Dublin, Ireland, 6 October 2023: Datalex plc ("Datalex", the "Company" or the
"Group") (Euronext Growth Dublin: DLE), a market leader in digital retail
technology focused on the airline market, today announces a new digital
transformation platform for Aer Lingus. Through this platform Datalex will
provide Aer Lingus with full access to its product suite, which will drive new
product delivery, in addition to accelerating the migration of existing
products. The companies also announced the extension of their long-standing
partnership for a further 5 years and this latest partnership renewal follows
Datalex's recently announced similar long-term renewals in 2023 with Air
China, Air Transat, JetBlue, and Edelweiss.

 

Aer Lingus is part of the International Airlines Group (IAG) and is based in
Dublin. Datalex's software will support and enhance Aer Lingus's
customer-focused brand with a digitally enabled value proposition. The renewal
is a landmark agreement as it includes a future-proofed digital transformation
programme that aligns with Aer Lingus's broader digital objectives. The
contract also stipulates that value will be derived for both companies from a
combination of transaction and licence models that reflect the value Datalex
brings to Aer Lingus.

 

Datalex will provide Aer Lingus with access to the latest Datalex cloud-based,
platform products and capabilities. Other product enhancements include
improvements of self-service options via www.aerlingus.com
(http://www.aerlingus.com/) and the airline's mobile apps. All of these
enhancements will ensure continued scalability and reliability, and continuous
focus of removal of legacy technology in favour of a future-proofed solution.
This will also form the basis for the future towards an Offers & Orders
transition pathway, reducing legacy technology reliance, whilst prioritising
new scalable products, to achieve a fully connected customer experience.

 

Commenting on the partnership renewal signing at Aer Lingus's head office in
Dublin, Dave O'Donovan, Chief Digital and Information Officer & Head of
Business Transformation at Aer Lingus said: "Datalex continues to be an
essential cog in the Aer Lingus digital transformation machine. The scalable
product suite that Datalex provides will help enable Aer Lingus to continue to
improve and refine our end to end digital customer experience. This is an
essential part of our goal to ensure our customers can easily and quickly
self-service on the channel of their choice."

 

Commenting on the partnership renewal, Datalex CEO Sean Corkery said: "This is
a milestone in our partnership with Aer Lingus as we provide an extensive
digital transformation plan to future-proof one of our longest-standing
airline customers for the long haul. With a transaction model now implemented,
both companies will now be fully aligned in achieving growth through digital
and we will both benefit from this growth. We look forward to being an
essential part of this digital transformation project."

 

Contact information

 

Investor Enquiries

Neil McLoughlin, Datalex plc

+353 1 806 3500

investor.relations@datalex.com (mailto:investor.relations@datalex.com)

 

Media Enquiries

Eavan Gannon, Powerscourt

+353 87 236 5973

Datalex@powerscourt-group.com (mailto:Datalex@powerscourt-group.com)

 

About Aer Lingus

 

Aer Lingus is the Irish flag carrier, founded in 1936. Aer Lingus operates
over 100 routes from Dublin, Cork, Shannon and Knock to Europe, the UK and
North America. Reaffirming its commitment to its North American expansion, the
airline will operate 19 transatlantic routes in 2024 from Dublin and Shannon
and a further three transatlantic routes from Manchester, UK to North America
and the Caribbean.

 

Aer Lingus is a 4-star airline, awarded by Skytrax, the international air
transport rating organisation. Aer Lingus is a member of International
Airlines Group (IAG), one of the world's largest airline groups. As part of
IAG, Aer Lingus has pledged to achieve net zero carbon emissions by 2050 and
has committed to powering 10% of its flights using sustainable aviation fuel
(SAF) by 2030.  For more visit www.aerlingus.com

 

About Datalex

Datalex's purpose is to transform airline retail. Datalex is a market leader
in airline retail technology, offering unique products that enable airlines to
drive revenue and profit as digital retailers. Datalex has a strong track
record of delivering digital retail transformation for progressive airline
brands worldwide. The Group is headquartered in Dublin, Ireland, and maintains
offices across Europe, the USA and China. In 2023, Datalex was awarded the
'Great Place to Work®' and 'Best Workplaces in Tech™' certifications.
Datalex plc is a publicly listed company, on Euronext Growth, Dublin. Learn
more at www.datalex.com (http://www.datalex.com/)

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