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EGAN — eGain News Story

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Customer engagement firm eGain's Q1 revenue beats estimates

Overview

eGain fiscal Q1 revenue grows 8% yr/yr, beating analyst expectations

Adjusted EPS for fiscal Q1 beats analyst estimates, indicating strong operational performance

Company repurchased 231,000 shares, totaling $1.5 mln

Outlook

eGain expects Q2 2026 revenue between $22.3 mln and $22.8 mln

eGain forecasts FY 2026 revenue between $90.5 mln and $92.0 mln

Company anticipates FY 2026 adjusted EBITDA of $10.4 mln to $11.9 mln

Result Drivers

AI KNOWLEDGE HUB GROWTH - eGain's AI Knowledge Hub saw a 23% yr/yr increase in ARR, contributing significantly to revenue growth

NEW AI PRODUCTS - eGain launched three new AI products, generating significant interest from customers and partners

HIGHER GROSS MARGIN - eGain reported a GAAP gross margin of 75%, up from 69% in Q1 2025, due to improved operational efficiencies

Key Details

MetricBeat/MissActualConsensus Estimate
Q1 RevenueBeat$23.51 mln$23.20 mln (2 Analysts)
Q1 Adjusted EPSBeat$0.17$0.10 (2 Analysts)
Q1 EPS$0.10
Q1 Adjusted Net IncomeSlight Beat*$2.82 mln$2.81 mln (2 Analysts)
Q1 Net Income$2.82 mln
Q1 EBIT$2.83 mln
Q1 Gross Profit$17.68 mln
Q1 Operating Expenses$14.84 mln
Q1 Pretax Profit$3.75 mln
*Applies to a deviation of less than 1%; not applicable for per-share numbers. Analyst Coverage The current average analyst rating on the shares is "buy" and the breakdown of recommendations is 1 "strong buy" or "buy", 1 "hold" and no "sell" or "strong sell" The average consensus recommendation for the software peer group is "buy" Wall Street's median 12-month price target for eGain Corp is $8.25, about 83% below its November 11 closing price of $15.10 Press Release: ID:nGNX56cRnY For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact RefinitivNewsSupport@thomsonreuters.com. (This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)

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