eGain Q4 revenue, adjusted EPS beat estimates; FY2027 outlook signals slowdown

eGain

03/09/2026 21:20

Overview
AI knowledge software provider's Q4 revenue fell 5% yr/yr but beat analyst expectations
Adjusted EPS for fiscal Q4 beat analyst expectations
Company repurchased $11.5 mln in shares during fiscal 2026

Outlook
eGain sees Q1 2027 revenue between $20.9 mln and $21.4 mln
Company expects fiscal 2027 revenue between $84.5 mln and $86.0 mln
eGain sees FY2027 adjusted EBITDA of $650,000-$1.4 mln, down from $13.6 mln in FY2026

Result Drivers
AI CUSTOMER GROWTH - AI customer revenue rose yr/yr as company continued investing in its AI Knowledge business
LEGACY BUSINESS TRANSITION - Co said full-year growth reflected expansion in AI customer revenue alongside a managed decline in its legacy business

Company press release: ID:nGNX2N6kGB

Key Details
Metric
Beat/Miss
Actual
Consensus Estimate
Q4 Revenue
Beat
$22.15 mln
$21.77 mln (3 Analysts)
Q4 Adjusted EPS
Beat
$0.08
$0.03 (3 Analysts)
Q4 EPS
 
$0.05
 
Q4 Adjusted Net Income
Beat
$2.15 mln
$820,670 (3 Analysts)
Q4 Net Income
 
$1.30 mln
 
Q4 EBIT
 
$1.08 mln
 
Q4 Gross Profit
 
$15.86 mln
 
Q4 Operating Expenses
 
$14.78 mln
 
Q4 Pretax Profit
 
$1.62 mln
 

Analyst Coverage
The current average analyst rating on the shares is "hold" and the breakdown of recommendations is 1 "strong buy" or "buy", 2 "hold" and no "sell" or "strong sell"
The average consensus recommendation for the software peer group is "buy."
Wall Street's median 12-month price target for eGain Corp is $10.50, about 45.2% above its September 2 closing price of $7.23
The stock recently traded at 17 times the next 12-month earnings vs. a P/E of 17 three months ago

Reuters Recommended Reads
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Sept 1 - MongoDB Q2 revenue beat; outlook fails to impress investors

For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.

(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)