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FIVN — Five9 News Story

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Five9 beats Q1 revenue expectations, launches new buyback

Overview

US intelligent CX platform's Q1 revenue rose 9% yr/yr, beating analyst expectations

Adjusted EPS for Q1 beat analyst expectations

Company announced $90 mln accelerated share repurchase, authorized new $200 mln buyback

Outlook

Five9 sees Q2 revenue between $303 mln and $309 mln

Company expects full-year 2026 revenue of $1.254 bln to $1.266 bln

Five9 says outlook reflects ongoing macroeconomic challenges

Result Drivers

SUBSCRIPTION REVENUE GROWTH - Co said Q1 results were driven by accelerating subscription revenue growth, up 13% yr/yr

EXECUTION AND ORGANIZATIONAL CHANGES - Co cited a renewed focus on performance-driven culture and actions to sharpen execution and optimize organizational design, per CEO Amit Mathradas

STRONG CUSTOMER RETENTION - LTM subscription dollar-based retention rate was 107% as of March 31, 2026

Company press release: ID:nBw8N6h54a

Key Details

MetricBeat/MissActualConsensus Estimate
Q1 RevenueBeat$305.32 mln$299.91 mln (20 Analysts)
Q1 Net Income$18.41 mln
Q1 Gross Profit$170.53 mln
Q1 Income from Operations$18.49 mln
Q1 Pretax Profit$20.56 mln
Analyst Coverage The current average analyst rating on the shares is "buy" and the breakdown of recommendations is 16 "strong buy" or "buy", 6 "hold" and no "sell" or "strong sell" The average consensus recommendation for the software peer group is "buy" Wall Street's median 12-month price target for Five9 Inc is $25.00, about 46.6% above its April 29 closing price of $17.05 The stock recently traded at 5 times the next 12-month earnings vs. a P/E of 6 three months ago For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com. (This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)

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