Overview
US intelligent CX platform's Q1 revenue rose 9% yr/yr, beating analyst expectations
Adjusted EPS for Q1 beat analyst expectations
Company announced $90 mln accelerated share repurchase, authorized new $200 mln buyback
Outlook
Five9 sees Q2 revenue between $303 mln and $309 mln
Company expects full-year 2026 revenue of $1.254 bln to $1.266 bln
Five9 says outlook reflects ongoing macroeconomic challenges
Result Drivers
SUBSCRIPTION REVENUE GROWTH - Co said Q1 results were driven by accelerating subscription revenue growth, up 13% yr/yr
EXECUTION AND ORGANIZATIONAL CHANGES - Co cited a renewed focus on performance-driven culture and actions to sharpen execution and optimize organizational design, per CEO Amit Mathradas
STRONG CUSTOMER RETENTION - LTM subscription dollar-based retention rate was 107% as of March 31, 2026
Company press release: ID:nBw8N6h54a
Key Details
Metric
Beat/Miss
Actual
Consensus Estimate
Q1 Revenue
Beat
$305.32 mln
$299.91 mln (20 Analysts)
Q1 Net Income
$18.41 mln
Q1 Gross Profit
$170.53 mln
Q1 Income from Operations
$18.49 mln
Q1 Pretax Profit
$20.56 mln
Analyst Coverage
The current average analyst rating on the shares is "buy" and the breakdown of recommendations is 16 "strong buy" or "buy", 6 "hold" and no "sell" or "strong sell"
The average consensus recommendation for the software peer group is "buy"
Wall Street's median 12-month price target for Five9 Inc is $25.00, about 46.6% above its April 29 closing price of $17.05
The stock recently traded at 5 times the next 12-month earnings vs. a P/E of 6 three months ago
For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.
(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)