Australia's Harvey Norman served with class action over warranties (updated)

Harvey Norman Holdings

18/09/2024 06:31

(Updates with further details from paragraph 2 onwards)
       Sept 18 (Reuters) - Australia's biggest appliance
retailer Harvey Norman  HVN.AX  and one of its units have been
served with a class action lawsuit on behalf of consumers who
were allegedly sold bad warranties, law firm Echo Law said on
Wednesday. 
    The class action is based on allegations that extended
warranties sold by Harvey Norman offered "little or no value,"
because consumers were already guaranteed the same rights under
the Australian Consumer Law for free.
        The law firm's proceedings represent consumers who
purchased an extended warranty between Sept. 17, 2018 and Sept.
17, 2024. 
    "We consider that Harvey Norman consumers who paid for
Product Care should be entitled to compensation," the law firm
said. 
        Harvey Norman said in a statement that both the company
and its unit have complied with "all relevant laws at all times
and both intend to defend the proceedings vigorously." 
  
        Echo Law did not immediately respond to a Reuters
request for comment on the number of consumers it is
representing and the compensation it is seeking. 
  
    

 (Reporting by Echha Jain in Bengaluru; Editing by Sonia Cheema
and Nivedita Bhattacharjee)
 ((Echha.Jain@thomsonreuters.com;))