RCS - CommandBar - CommandBar Releases AI-Powered HelpHub
24/05/2023 14:45
For best results when printing this announcement, please click on link below: http://newsfile.refinitiv.com/getnewsfile/v1/story?guid=urn:newsml:reuters.com:20230524:nRSX5430Aa&default-theme=true RNS Number : 5430A CommandBar 24 May 2023 CommandBar Releases AI-Powered HelpHub to Overlay ChatGPT Onto Any Product SAN FRANCISCO, CA / ACCESSWIRE / May 24, 2023 / CommandBar, with $24M in VC funding, is announcing its new AI-powered product HelpHub (https://pr.report/GedlZN7M) today. The launch builds upon its existing User Assistance Platform, which currently serves more than 10 million end users across hundreds of customers. Any company can train HelpHub on their documentation - help content, walkthroughs, marketing site, forums, and more - and produce an AI chatbot that their users can interact with using natural language. Related Image (https://cdn.newswire.com/files/x/38/e5/ccaf23e4076c4531a5f3f9f336fa.png) HelpHub Example HelpHub question and answer example "We're giving any company the power to create a personalized, in-app ChatGPT scoped to their unique content," said CommandBar CEO James Evans. "It's exciting to see our largest customers adopting this technology with such gusto. It's evolved so rapidly from powering hack week projects to answering user queries accurately and flexibly in production." CommandBar (https://pr.report/xeXQHLmp) counts unicorn software companies like HashiCorp, Gusto, Freshworks, Netlify, Yotpo, LaunchDarkly and others among its customers. In addition to AI chat, HelpHub gives users one place to access and search (using natural language) a company's help center. The end goal of the product is to educate customers in a personalized way, resulting in better customer onboarding and freeing up human support teams to spend time on only the most complex cases. "Seeing our customers' results, it's clear that every software company will have an experience like this in months, not years," Evans said. "And we're here to help any company speed up that process and start driving results, using our expertise, insights from our customers, and large end-user reach." Contact Information Joe Skupinsky GTM Lead joe@commandbar.com (mailto:joe@commandbar.com) SOURCE: CommandBar This information is provided by Reach, the non-regulatory press release distribution service of RNS, part of the London Stock Exchange. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com (mailto:rns@lseg.com) or visit www.rns.com (http://www.rns.com/) . RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy (https://www.lseg.com/privacy-and-cookie-policy) . END NRAPPUMPAUPWGPC