REG - IG Group Hldgs plc - Update on revised customer metrics

IG groupAnnouncement

19/09/2025 07:00

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RNS Number : 9629Z  IG Group Holdings plc  19 September 2025

19 September 2025

LEI No: 2138003A5Q1M7ANOUD76

 

IG GROUP HOLDINGS PLC
Update on revised customer metrics

 

As announced with our full year results on 24 July 2025, from Q1 FY26 IG Group
is revising its definitions of active customers and first trades and
introducing funded customers as a new key performance indicator. Refreshed
disclosure aligns definitions across the Group and better reflects IG's more
diversified revenue and progress delivering our growth strategy. From Q1 FY26,
active customers, first trades and funded customers will be disclosed every
reporting period to allow for better identification of underlying trends.

 

Revised definitions are as follows:

 * Active customers: Customers who opened or closed a position during a month or
held a position at month end, with all customers mapped to relevant product
categories(1). IG will disclose average monthly active customers by product
for each reporting period(2).

 * First trades: New customers placing their first trade in the relevant
reporting period.

 * Funded customers: Customers with a cash balance or holding assets at month
end.

 

The Group has today released figures for prior quarters based on the revised
definitions, with trading revenue reallocated across product categories
accordingly. There is no impact on Group trading revenue or total revenue. A
file with historical disclosure is available for download from our website:

 

https://www.iggroup.com/investors/results-reports-and-presentations
(https://www.iggroup.com/investors/results-reports-and-presentations)

 

As previously announced, IG will issue a Q1 FY26 trading update on 25
September.

 

Notes:

(1. ) OTC derivatives, exchange traded derivatives, stock trading &
investments and spot crypto

(2. ) For example, the Q1 FY26 count will represent the average of monthly
active customers in June, July and August

 

Enquiries

 

IG Group Investor Relations

Martin Price

020 7573 0020

investors@iggroup.com (mailto:investors@iggroup.com)

 

Media

Sodali & Co

020 7100 6451

iggroup@client.sodali.com (mailto:iggroup@client.sodali.com)

 

About IG

 

IG Group (LSEG:IGG)
(https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.iggroup.com%2F&data=05%7C01%7CSimon.Wright%40ig.com%7Cfa58780cb4c445598c5a08da3f12df38%7C4b4cca9cedaf42f38e219070c5d9d76b%7C0%7C0%7C637891647530086156%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZopP0pt%2Bpil6u7sT7JRD8OjvetOm4sSxJJ%2FDPRvXU2A%3D&reserved=0)
provides online trading platforms and educational resources to empower
ambitious customers around the globe. Headquartered in the UK, IG Group is a
FTSE 250 company that offers customers access to c.19,000 financial markets
worldwide.

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