Reliance hiring slump is calm before AI storm
RPT-BREAKINGVIEWS-Reliance hiring slump is calm before AI storm The author is a Reuters Breakingviews columnist. The opinions expressed are her own. Updates to add graphic.
By Shritama Bose
MUMBAI, June 4 (Reuters Breakingviews) - Finding a good job in India is going to get a lot harder. Headcount growth at its biggest private company, $190 billion Reliance Industries RELI.NS, is slowing sharply as an investment binge fades. But a chronic skills shortage also gives businesses a strong incentive to rapidly adopt artificial intelligence. That will turn today's hiring squeeze into a deeper, structural slump.
The energy-to-retail giant's over 419,000 headcount as of March 2026 represents 4% year-on-year growth, just one quarter of its expansion rate the previous year. Its disclosures have turned hazier too: last year Reliance discontinued a table in its annual report offering a detailed breakdown of employees across business divisions.
The hiring slowdown is partly explained by the end of a phase of higher recruitment for its fledgling renewable energy business. But the growth remains well below India's 7%-plus GDP growth—and the squeeze could soon become entrenched: Reliance says it is "building talent fluent in leveraging AI to enhance decision-making, productivity and purpose-driven work", implying that the impact of AI on hiring will become clearer next year.
The problem is pronounced at IT outsourcers like $85 billion Tata Consultancy Services TCS.NS, the country's second-largest company by market capitalisation, and Infosys INFY.NS, where the number of employees is now up to 5% below their respective March 2023 peaks, thanks to a slowdown in revenue growth and rise of new coding tools.
Indeed, future job growth is a bigger worry than headline-grabbing layoffs, as the government's Chief Economic Advisor V. Anantha Nageswaran warned in February. His call on the private sector to hire more and balance capital-intensive growth with labor-intensive growth has gone unanswered by industry titans. Urban youth unemployment is as high as 13.6% and it's common for college graduates to queue up for janitorial roles in the public sector.
The danger is employers – who have long complained that India's 600 million-strong workforce does not have the modern skills required for the service-oriented economy – will turn to AI as a quick fix and adopt new technologies faster. Some 65% of respondents to a World Economic Forum survey saw a skills gap in India as a challenge to business transformation, and more than one-third of them expected talent availability to worsen over the five years to 2030. Indian employers plan to outpace global adoption in computing technologies, quantum and encryption to transform their businesses, according to the WEF's Future of Jobs report for 2025.
It all threatens to tip India Inc's hiring slump into a depression.
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CONTEXT NEWS
Reliance Industries' group headcount stood at over 419,000 at the end of March 31, 2026, the company said in its annual report for the year. The total number of employees increased by around 4% year-on-year, slower than a 16% rate of expansion in the previous financial year.
(Editing by Una Galani; Production by Ujjaini Dutta)
((For previous columns by the author, Reuters customers can click on BOSE/shritama.bose@thomsonreuters.com))
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