Chatbot platform LivePerson's Q3 revenue beats expectations

LivePerson

10/11/2025 21:38

Overview

LivePerson Q3 revenue falls 19% yr/yr but beats analyst expectations

Net income for Q3 was $8.7 mln, driven by debt restructuring gain

Adjusted EBITDA for Q3 was $4.8 mln, above guidance range

Outlook

LivePerson expects Q4 2025 revenue between $50.5 mln and $55.5 mln

Company projects FY 2025 revenue between $235 mln and $240 mln

LivePerson anticipates Q4 2025 adjusted EBITDA between $(0.3) mln and $4.7 mln

Result Drivers

CUSTOMER CANCELLATIONS - Revenue decline driven by customer cancellations and downsells

PRODUCT INNOVATION - Launch of Conversation Simulator and expanded partnership with Google seen as growth opportunities

DEAL SIGNINGS - Signed 28 deals, including 26 expansions and renewals, and 2 new customers

Key Details

Metric
Beat/Miss
Actual
Consensus Estimate
Q3 Revenue
Beat
$60.15 mln
$57.11 mln (3 Analysts)

Analyst Coverage

The current average analyst rating on the shares is "hold" and the breakdown of recommendations is no "strong buy" or "buy", 3 "hold" and no "sell" or "strong sell"

The average consensus recommendation for the it services & consulting peer group is "buy."

Wall Street's median 12-month price target for LivePerson Inc is $18.75, about 70% above its November 7 closing price of $5.62

Press Release: ID:nPn5WjpV7a

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(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)