** Credit Suisse initiates coverage on cloud communications
firms, saying it is bullish on the long-term prospects as the
businesses are "the epicenter of a generational digital
transformation boom"
** Zoom Video Communications ZM.O provides best-in-class
video call experiences and stands out as the top three choices
for commercial customers, CS says
** Five9 FVN.O could benefit from a post-pandemic trend in
a distributed workforce due to AI integration in its Intelligent
Cloud services
** RingCentral RNG.N tied up with Zoom, which is the third
largest cloud telephonic services in the U.S., to offer services
to small-medium corporates but faces stiff competition from
Microsoft
** LiveVox Holdings' LVOX.O shift to omnichannel solutions
to face stiff competition in the near term but can see tailwinds
in the long term
** LivePerson LPSN.O had strong demand for its
Conversational AI during pandemic, but performance is bleak
relative to peers
Name of company Rating PT
Zoom Video Communications Inc ZM.O Neutral $83
Twilio Inc TWLO.N Neutral $80
Five9 Inc FIVN.O Neutral $90
RingCentral Inc RNG.N Neutral $40
LivePerson Inc LPSN.O Underperform $8
LiveVox Holdings Inc LVOX.O Neutral $2.5
(Reporting by Johann M Cherian in Bengaluru)
((johann.mcherian@thomsonreuters.com;))