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REG - Lloyds Banking Group - 2024 Half-Year Results

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RNS Number : 7397X  Lloyds Banking Group PLC  25 July 2024

 

 

 

 

 

 

 

 

Lloyds Banking Group plc

2024 Half-Year Results

25 July 2024

 

 

 

Part 1 of 2

CONTENTS

 Results for the (#Section3) half- (#Section3) year (#Section3)                  1
 Income statement (underlying basis) and key balance sheet metrics (#Section4)   3
 Quarterly information (#Section6)                                               4
 Balance sheet analysis (#Section7)                                              5
 Group results (#Section8) - (#Section4) statutory basis (#Section8)             6
 Group Chief Executive's statement (#Section11)                                  7
 Summary of Group results (#Section12)                                           9

 Divisional results (#3073145fb2054de4afd74c20f787d3c4_31)
 Segmental analysis - underlying basis (#142)                                    16
 Retail (#Section38)                                                             18
 Commercial Banking (#Section39)                                                 20
 Insurance, Pensions and Investments (#Section40)                                22
 Equity Investments and Central Items (#Section41)                               25

 Alternative performance measures (#Section42)                                   26

 Risk management (#Section49)
 Principal risks and uncertainties (#Section50)                                  32
 Capital risk (#Section51)                                                       33
 Credit risk (#Section58)                                                        38
 L (#Section75) iquidity risk (#Section75)                                       50
 Interest rate sensitivity (#Section82)                                          54

 Statutory information
 Condensed consolidated half-year financial statements (unaudited) (#400)        55
 Condensed consolidated income statement (unaudited) (#406)                      56
 Condensed consolidated statement of comprehensive income (unaudited) (#409)     57
 Condensed consolidated balance sheet (unaudited) (#412)                         58
 Condensed consolidated statement of changes in equity (unaudited) (#415)        59
 Condensed consolidated cash flow statement (unaudited) (#418)                   62
 Notes to the condensed consolidated half-year financial statements (unaudited)  63
 (#421)

 Statement of directors' responsibilities (#Section109)                          99
 Independent review report to Lloyds Banking Group plc (#Section110)             100
 Key dates (#Section111)                                                         101
 Basis of presentation (#Section112)                                             101
 Forward-looking statements (#Section113)                                        102
 Contacts (#Section114)                                                          103

Alternative performance measures

The Group uses a number of alternative performance measures, including
underlying profit, in the description of its business performance and
financial position. These measures are labelled with a superscript 'A'
throughout this document, with the exception of content on pages 1 to 2 and
pages 7 to 8 which is, unless otherwise stated, presented on an underlying
basis. Further information on these measures is set out on page 26.

Forward-looking statements

This news release contains forward-looking statements. For further details,
reference should be made to page 102.

RESULTS FOR THE HALF-YEAR

"In the first six months of 2024, the Group delivered robust financial results
with solid income performance and cost discipline alongside strong capital
generation.

2024 is a key year for our strategic delivery. We continue to deliver on our
strategic transformation, as illustrated in the fourth of our investor
seminars last month. We remain on track to meet our 2024 targeted outcomes.
Indeed, our progress to date enables us to reaffirm 2024 guidance and remain
confident in achieving our 2026 strategic objectives and guidance.

Guided by our purpose, we continue to support customers in reaching their
financial goals and successfully transform our Group. This underpins our
ambition of higher, more sustainable returns that will deliver for all of our
stakeholders as we continue to Help Britain Prosper."

Charlie Nunn, Group Chief Executive

Delivering on our purpose driven strategy; on track to meet 2024 and 2026
strategic outcomes

•  Supporting customers to reach financial goals, by meeting a broad range
of their financial needs

•  Continued strategic transformation, with c.£3 billion planned
investment between 2022 and the end of 2024, enabling delivery of business and
financial benefits

•  Successful execution demonstrated through four strategic seminars,
delivered over the last twelve months

Robust financial performance, in line with expectations(1)

•  Statutory profit after tax of £2.4 billion (half-year to 30 June 2023:
£2.9 billion) with net income down 9 per cent on the prior year and operating
costs up 7 per cent (including Bank of England Levy), partly offset by a lower
impairment charge

•  Return on tangible equity of 13.5 per cent (half-year to 30 June 2023:
16.6 per cent)

•  Underlying net interest income of £6.3 billion, down 10 per cent with a
lower banking net interest margin, as expected, of 2.94 per cent and average
interest-earning banking assets of £449.2 billion

•  Underlying other income of £2.7 billion, 8 per cent higher, driven by
continued recovery in customer and market activity and the benefit of
strategic initiatives

•  Operating lease depreciation of £679 million, up on the prior year
reflecting growth in the fleet size, depreciation of higher value vehicles and
declines in used electric car prices

•  Operating costs of £4.7 billion, up 7 per cent, with cost efficiencies
helping to offset higher ongoing strategic investment, planned elevated
severance charges and continued inflationary pressures, alongside c.£0.1
billion in the first quarter relating to the sector-wide change in the
charging approach for the Bank of England Levy (excluding this, operating
costs were up 4 per cent)

•  Remediation costs of £95 million (half-year to 30 June 2023:
£70 million), largely in relation to pre-existing programmes

•  Underlying impairment charge of £101 million and asset quality ratio of
5 basis points. Excluding the impact of improvements to the economic outlook,
the asset quality ratio was 19 basis points. The portfolio remains
well-positioned with resilient credit performance and strong asset quality

Growth in customer franchise

•  Loans and advances to customers increased by £2.7 billion during the
half-year period to £452.4 billion, with growth across Retail, including
mortgages and unsecured loans

•  Customer deposits of £474.7 billion increased by £3.3 billion, with
growth in Retail deposits of £4.9 billion partly offset by a reduction in
Commercial Banking deposits of £1.6 billion

RESULTS FOR THE HALF-YEAR (continued)

Strong capital generation, in line with expectations, enabling an increased
interim dividend

•  Strong capital generation of 87 basis points, after regulatory
headwinds of 7 basis points

•  CET1 ratio of 14.1 per cent after 48 basis points for ordinary dividend
accrual. Significantly above our ongoing target of c.13.0 per cent by 2026

•  Risk-weighted assets of £222.0 billion up £2.9 billion in the period,
reflecting lending growth and other movements, partly offset by effective
management of risk-weighted assets

•  Tangible net assets per share of 49.6 pence, down from 50.8 pence at 31
December 2023 after capital distributions, alongside the impact of increased
longer-term rates on the cash flow hedge reserve and pension surplus

•  Interim ordinary dividend of 1.06 pence per share (equivalent to £662
million), up 15 per cent on the prior year

Reaffirming guidance for 2024

Based on our current macroeconomic assumptions, for 2024 the Group continues
to expect:

•  Banking net interest margin of greater than 290 basis points

•  Operating costs of c.£9.4 billion including the c.£0.1 billion Bank of
England Levy

•  Asset quality ratio now expected to be less than 20 basis points

•  Return on tangible equity of c.13 per cent

•  Capital generation of c.175 basis points(2)

•  Risk-weighted assets between £220 billion and £225 billion

•  To pay down to a CET1 ratio of c.13.5 per cent

Confident in 2026 guidance:

Based on our current macroeconomic assumptions and confidence in our strategy,
the Group is maintaining its medium-term guidance for 2026:

•  Cost:income ratio of less than 50 per cent

•  Return on tangible equity of greater than 15 per cent

•  Capital generation of greater than 200 basis points(2)

•  To pay down to a CET1 ratio of c.13 per cent

(1)  See the basis of presentation on page 101.

(2)  Excluding capital distributions. Inclusive of ordinary dividends
received from the Insurance business in February of the following year.

INCOME STATEMENT (UNDERLYING BASIS)(A) AND KEY BALANCE SHEET METRICS

                                             Half-year to 30 Jun 2024               Half-year                              Change                                Half-year                                 Change

£m

                                                                                     to 30 Jun 2023                        %                                     to 31 Dec                                 %

                                                                                    £m                                                                           2023

                                                                                                                                                                 £m

 Underlying net interest income                       6,338                                  7,004                                      (10)                              6,761                                           (6)
 Underlying other income                              2,734                                  2,538                                         8                              2,585                                            6
 Operating lease depreciation                           (679)                                  (356)                                    (91)                                (600)                                       (13)
 Net income                                           8,393                                  9,186                                        (9)                             8,746                                           (4)
 Operating costs                                     (4,700)                                (4,413)                                       (7)                            (4,727)                                           1
 Remediation                                              (95)                                   (70)                                   (36)                                (605)                                        84
 Total costs                                         (4,795)                                (4,483)                                       (7)                            (5,332)                                         10
 Underlying profit before impairment                  3,598                                  4,703                                      (23)                              3,414                                            5
 Underlying impairment (charge) credit                  (101)                                  (662)                                     85                                  354
 Underlying profit                                    3,497                                  4,041                                      (13)                              3,768                                           (7)
 Restructuring                                            (15)                                   (25)                                    40                                 (129)                                        88
 Volatility and other items                             (158)                                  (146)                                      (8)                                   (6)
 Statutory profit before tax                          3,324                                  3,870                                      (14)                              3,633                                           (9)
 Tax expense                                            (880)                               (1,006)                                      13                                 (979)                                        10
 Statutory profit after tax                           2,444                                  2,864                                      (15)                              2,654                                           (8)

 Earnings per share                          3.4p                                   3.9p                                   (0.5)p                                3.7p                                      (0.3)p
 Dividends per share - ordinary              1.06p                                  0.92p                                                15                      1.84p

 Banking net interest margin(A)              2.94%                                  3.18%                                  (24)bp                                3.03%                                     (9)bp
 Average interest-earning banking assets(A)      £449.2bn                                £453.8bn                                         (1)                         £452.9bn                                            (1)
 Cost:income ratio(A)                        57.1%                                  48.8%                                  8.3pp                                 61.0%                                     (3.9)pp
 Asset quality ratio(A)                      0.05%                                  0.29%                                  (24)bp                                (0.15)%                                   20bp
 Return on tangible equity(A)                13.5%                                  16.6%                                  (3.1)pp                               15.3%                                     (1.8)pp

 

                                   At 30 Jun                    At 31 Mar                      Change                                At 31 Dec                      Change

2024
2024

2023

                                                                                               %                                                                    %

 Loans and advances to customers       £452.4bn                      £448.5bn                                  1                          £449.7bn                                  1
 Customer deposits                     £474.7bn                      £469.2bn                                  1                          £471.4bn                                  1
 Loan to deposit ratio(A)          95%                          96%                            (1pp)                                 95%
 CET1 ratio                        14.1%                        13.9%                          0.2pp                                 14.6%                          (0.5)pp
 Pro forma CET1 ratio(A,1)         14.1%                        13.9%                          0.2pp                                 13.7%                          0.4pp
 UK leverage ratio                 5.4%                         5.6%                           (0.2)pp                               5.8%                           (0.4)pp
 Risk-weighted assets                  £222.0bn                      £222.8bn                                                             £219.1bn                                  1
 Wholesale funding                       £97.6bn                       £99.9bn                                (2)                           £98.7bn                                (1)
 Liquidity coverage ratio(2)       144%                         143%                           1pp                                   142%                           2pp
 Net stable funding ratio(3)       130%                         130%                                                                 130%
 Tangible net assets per share(A)  49.6p                        51.2p                          (1.6)p                                50.8p                          (1.2)p

(A)  See page 26.

(1   ) 31 December 2023 reflects both the full impact of the share buyback
announced in respect of 2023 and the ordinary dividend received from the
Insurance business in February 2024, but excludes the impact of the phased
unwind of IFRS 9 relief on 1 January 2024.

(2)  The liquidity coverage ratio is calculated as a monthly rolling simple
average over the previous 12 months.

(3)  Net stable funding ratio is based on an average of the four previous
quarters.

(
)

QUARTERLY INFORMATION(A)

                                             Quarter                             Quarter                          Change                                Quarter                          Quarter                          Quarter                          Quarter

                                             ended                               ended                            %                                     ended                            ended                            ended                            ended

                                             30 Jun                              31 Mar                                                                 31 Dec                           30 Sep                           30 Jun                           31 Mar

                                             2024                                2024                                                                   2023                             2023                             2023                             2023

                                             £m                                  £m                                                                     £m                               £m                               £m                               £m

 Underlying net interest income                     3,154                               3,184                                 (1)                              3,317                            3,444                            3,469                            3,535
 Underlying other income                            1,394                               1,340                                   4                              1,286                            1,299                            1,281                            1,257
 Operating lease depreciation                        (396)                               (283)                              (40)                                (371)                            (229)                            (216)                            (140)
 Net income                                         4,152                               4,241                                 (2)                              4,232                            4,514                            4,534                            4,652
 Operating costs                                  (2,298)                             (2,402)                                   4                            (2,486)                          (2,241)                          (2,243)                          (2,170)
 Remediation                                           (70)                                (25)                                                                 (541)                              (64)                             (51)                             (19)
 Total costs                                      (2,368)                             (2,427)                                   2                            (3,027)                          (2,305)                          (2,294)                          (2,189)
 Underlying profit before impairment                1,784                               1,814                                 (2)                              1,205                            2,209                            2,240                            2,463
 Underlying impairment (charge) credit                 (44)                                (57)                               23                                  541                            (187)                            (419)                            (243)
 Underlying profit                                  1,740                               1,757                                 (1)                              1,746                            2,022                            1,821                            2,220
 Restructuring                                           (3)                               (12)                               75                                  (85)                             (44)                             (13)                             (12)
 Volatility and other items                            (41)                              (117)                                65                                  114                            (120)                            (198)                                52
 Statutory profit before tax                        1,696                               1,628                                   4                              1,775                            1,858                            1,610                            2,260
 Tax expense                                         (467)                               (413)                              (13)                                (541)                            (438)                            (387)                            (619)
 Statutory profit after tax                         1,229                               1,215                                   1                              1,234                            1,420                            1,223                            1,641

 Earnings per share                          1.7p                                1.7p                                                                   1.7p                             2.0p                             1.6p                             2.3p
 Banking net interest margin(A)              2.93%                               2.95%                            (2)bp                                 2.98%                            3.08%                            3.14%                            3.22%
 Average interest-earning banking assets(A)    £449.4bn                            £449.1bn                                                               £452.8bn                         £453.0bn                         £453.4bn                         £454.2bn
 Cost:income ratio(A)                        57.0%                               57.2%                            (0.2)pp                               71.5%                            51.1%                            50.6%                            47.1%
 Asset quality ratio(A)                      0.05%                               0.06%                            (1)bp                                 (0.47)%                          0.17%                            0.36%                            0.22%
 Return on tangible equity(A)                13.6%                               13.3%                            0.3pp                                 13.9%                            16.9%                            13.6%                            19.1%

                                             At 30 Jun                           At 31 Mar 2024                   Change                                At 31 Dec 2023                   At 30 Sep 2023                   At 30 Jun 2023                   At 31 Mar 2023

                                             2024                                                                 %

 Loans and advances to customers(1)            £452.4bn                            £448.5bn                                     1                         £449.7bn                         £452.1bn                         £450.7bn                         £452.3bn
 Customer deposits                             £474.7bn                            £469.2bn                                     1                         £471.4bn                         £470.3bn                         £469.8bn                         £473.1bn
 Loan to deposit ratio(A)                    95%                                 96%                              (1)pp                                 95%                              96%                              96%                              96%
 CET1 ratio                                  14.1%                               13.9%                            0.2pp                                 14.6%                            14.6%                            14.2%                            14.1%
 Pro forma CET1 ratio(A,2)                   14.1%                               13.9%                            0.2pp                                 13.7%                            14.6%                            14.2%                            14.1%
 UK leverage ratio                           5.4%                                5.6%                             (0.2)pp                               5.8%                             5.7%                             5.7%                             5.6%
 Risk-weighted assets                          £222.0bn                            £222.8bn                                                               £219.1bn                         £217.7bn                         £215.3bn                         £210.9bn
 Wholesale funding                               £97.6bn                             £99.9bn                                  (2)                           £98.7bn                        £108.5bn                         £103.5bn                         £101.1bn
 Liquidity coverage ratio(3)                 144%                                143%                             1pp                                   142%                             142%                             142%                             143%
 Net stable funding ratio(4)                 130%                                130%                                                                   130%                             130%                             130%                             129%
 Tangible net assets per share(A)            49.6p                               51.2p                            (1.6)p                                50.8p                            47.2p                            45.7p                            49.6p

(1)  The increase between 31 March 2024 and 30 June 2024 is net of the impact
of the securitisation of £0.9 billion of legacy Retail mortgages in May 2024.
The reduction between 30 September 2023 and 31 December 2023 is net of the
impact of the securitisation of £2.7 billion of UK Retail unsecured loans.

(2   ) 31 December 2023 reflects both the full impact of the share buyback
announced in respect of 2023 and the ordinary dividend received from the
Insurance business in February 2024, but excludes the impact of the phased
unwind of IFRS 9 relief on 1 January 2024.

(3)  The liquidity coverage ratio is calculated as a monthly rolling simple
average over the previous 12 months.

(4)  Net stable funding ratio is based on an average of the four previous
quarters.

BALANCE SHEET ANALYSIS

                                                 At 30 Jun 2024                        At 31 Mar                             Change                                    At 31 Dec                             Change

£bn
2024

2023

£bn                                  %
£bn                                  %

 UK mortgages(1,2)                                        306.9                                 304.6                                        1                                  306.2
 Credit cards                                               15.6                                  15.2                                       3                                    15.1                                       3
 UK Retail unsecured loans                                    8.2                                   7.6                                      8                                      6.9                                    19
 UK Motor Finance                                           16.2                                  15.8                                       3                                    15.3                                       6
 Overdrafts                                                   1.0                                   1.0                                                                             1.1                                     (9)
 Retail other(1,3)                                          17.2                                  16.9                                       2                                    16.6                                       4
 Small and Medium Businesses                                31.5                                  32.2                                      (2)                                   33.0                                      (5)
 Corporate and Institutional Banking                        56.6                                  55.6                                       2                                    55.6                                       2
 Central Items(4)                                            (0.8)                                 (0.4)                                                                           (0.1)
 Loans and advances to customers                          452.4                                 448.5                                        1                                  449.7                                        1

 Retail current accounts                                  101.7                                 103.1                                       (1)                                 102.7                                       (1)
 Retail savings accounts(5)                               201.5                                 196.4                                        3                                  194.8                                        3
 Wealth                                                     10.1                                  10.2                                      (1)                                   10.9                                      (7)
 Commercial Banking                                       161.2                                 159.3                                        1                                  162.8                                       (1)
 Central Items                                                0.2                                   0.2                                                                             0.2
 Customer deposits                                        474.7                                 469.2                                        1                                  471.4                                        1

 Total assets                                             892.9                                 889.6                                                                           881.5                                        1
 Total liabilities                                        847.8                                 841.8                                        1                                  834.1                                        2

 Ordinary shareholders' equity                              39.0                                  40.7                                      (4)                                   40.3                                      (3)
 Other equity instruments                                     5.9                                   6.9                                   (14)                                      6.9                                   (14)
 Non-controlling interests                                    0.2                                   0.2                                                                             0.2
 Total equity                                               45.1                                  47.8                                      (6)                                   47.4                                      (5)

 Ordinary shares in issue, excluding own shares  62,458m                               63,653m                                              (2)                        63,508m                                              (2)

(1)  From the first quarter of 2024, open mortgage book and closed mortgage
book loans and advances, previously presented separately, are reported
together as UK mortgages; Wealth loans and advances, previously reported
separately, are included within Retail other. The 31 December 2023
comparative is presented on a consistent basis.

(2)  The increase between 31 March 2024 and 30 June 2024 is net of the impact
of the securitisation of £0.9 billion of legacy Retail mortgages in May 2024.

(3)  Within loans and advances, Retail other includes the European and Wealth
businesses.

(4)  Central Items includes central fair value hedge accounting adjustments.

(5)  From the first quarter of 2024, Retail relationship savings accounts and
Retail tactical savings accounts, previously reported separately, are reported
together as Retail savings accounts. The 31 December 2023 comparative is
presented on a consistent basis.

GROUP RESULTS - STATUTORY BASIS

The results below are prepared in accordance with the recognition and
measurement principles of International Financial Reporting Standards (IFRS).
The underlying results are shown on page 3.

 Summary income statement                                                        Half-year                           Half-year                           Change                                  Half-year                           Change

                                                                                 to 30 Jun                           to 30 Jun                           %                                       to 31 Dec                           %

                                                                                 2024                                2023                                                                        2023

                                                                                 £m                                  £m                                                                          £m

 Net interest income                                                                      6,046                               6,798                                    (11)                               6,500                                      (7)
 Other income                                                                           12,843                                8,097                                      59                             14,010                                       (8)
 Total income                                                                           18,889                              14,895                                       27                             20,510                                       (8)
 Net finance expense in respect of insurance and investment contracts                  (10,013)                              (5,589)                                   (79)                            (11,187)                                      10
 Total income, after net finance expense in respect of insurance and investment           8,876                               9,306                                      (5)                              9,323                                      (5)
 contracts
 Operating expenses                                                                      (5,452)                             (4,774)                                   (14)                              (6,049)                                     10
 Impairment (charge) credit                                                                 (100)                               (662)                                    85                                  359
 Profit before tax                                                                        3,324                               3,870                                    (14)                               3,633                                      (9)
 Tax expense                                                                                (880)                            (1,006)                                     13                                 (979)                                    10
 Profit for the period                                                                    2,444                               2,864                                    (15)                               2,654                                      (8)

 Profit attributable to ordinary shareholders                                             2,145                               2,572                                    (17)                               2,361                                      (9)
 Ordinary shares in issue (weighted-average - basic)                             63,453m                             66,226m                                             (4)                     63,718m
 Basic earnings per share                                                        3.4p                                3.9p                                (0.5)p                                  3.7p                                (0.3)p

 

 Summary balance sheet                                                      At 30 Jun                       At 31 Mar                       Change                                    At 31 Dec                       Change

                                                                            2024                            2024                            %                                         2023                            %

                                                                            £m                              £m                                                                        £m
 Assets
 Cash and balances at central banks                                                66,808                          70,990                                   (6)                              78,110                                 (14)
 Financial assets at fair value through profit or loss                            209,139                         212,435                                   (2)                             203,318                                     3
 Derivative financial instruments                                                  18,983                          18,820                                     1                              22,356                                 (15)
 Financial assets at amortised cost                                               525,698                         520,053                                     1                             514,635                                     2
 Financial assets at fair value through other comprehensive income                 27,847                          27,206                                     2                              27,592                                     1
 Other assets                                                                      44,452                          40,129                                   11                               35,442                                   25
 Total assets                                                                     892,927                         889,633                                                                   881,453                                     1
 Liabilities
 Deposits from banks                                                                 5,584                           6,105                                  (9)                                6,153                                  (9)
 Customer deposits                                                                474,693                         469,150                                     1                             471,396                                     1
 Repurchase agreements at amortised cost                                           37,914                          37,461                                     1                              37,703                                     1
 Financial liabilities at fair value through profit or loss                        27,056                          25,837                                     5                              24,914                                     9
 Derivative financial instruments                                                  16,647                          16,727                                                                    20,149                                 (17)
 Debt securities in issue at amortised cost                                        74,760                          76,569                                   (2)                              75,592                                   (1)
 Liabilities arising from insurance and participating investment contracts        125,007                         124,160                                     1                             120,123                                     4
 Liabilities arising from non-participating investment contracts                   48,280                          47,274                                     2                              44,978                                     7
 Other liabilities                                                                 27,421                          27,982                                   (2)                              22,827                                   20
 Subordinated liabilities                                                          10,448                          10,577                                   (1)                              10,253                                     2
 Total liabilities                                                                847,810                         841,842                                     1                             834,088                                     2
 Total equity                                                                      45,117                          47,791                                   (6)                              47,365                                   (5)
 Total equity and liabilities                                                     892,927                         889,633                                                                   881,453                                     1

 

GROUP CHIEF EXECUTIVE'S STATEMENT

We are now half way through the five year strategy we set out in February
2022. We continue to make strong progress in delivering against our strategic
targets. We are on track to achieve our 2024 outcomes, including c.£0.7
billion of additional income and c.£1.2 billion of gross cost savings from
strategic initiatives and we are reaffirming our 2024 financial guidance. We
also remain confident in achieving our 2026 strategic outcomes and financial
guidance.

The Group is performing well and has delivered a robust financial performance
in the first half of the year, with continued business momentum, cost
discipline and strong returns. In addition, the resilience of our business
model and customer franchise, alongside our measured approach to risk, is
demonstrated by our continued strong asset quality performance. Our
performance positions the Group well for the future, and enables the Board to
announce an interim ordinary dividend of 1.06 pence per share, up 15 per cent
on the first half of 2023.

I am confident that our strategy remains the right one. As we look ahead to
the UK's priorities and opportunities, including the new government emphasis
on sustained economic growth, our strong financials and business model
position the Group well to continue to support our customers, and to help
Britain prosper.

Robust financial performance and consistent delivery supporting higher interim
dividend

Statutory profit after tax was £2.4 billion in the first half of 2024, down
15 per cent on the prior year with net income down 9 per cent and operating
costs up 7 per cent, partly offset by strong asset quality contributing to a
lower impairment charge. Robust net income of £8.4 billion included a
resilient banking net interest margin of 2.94 per cent and 8 per cent growth
in underlying other income, offset by higher operating lease depreciation.
Operating costs of £4.7 billion reflected higher planned strategic
investment, elevated severance charges and inflationary pressures. We continue
to see strong asset quality, with credit performance improving. The impairment
charge of £101 million includes a benefit from improved economic
assumptions. Excluding this, the asset quality ratio was 19 basis points,
remaining in line with our enhanced guidance.

The Group's balance sheet grew in the first six months of the year, with loans
and advances to customers increasing by £2.7 billion to £452.4 billion. This
reflected growth across Retail, including mortgages and unsecured loans.
Customer deposits of £474.7 billion also increased in the period, by £3.3
billion. This included growth in Retail deposits (including Wealth) of
£4.9 billion offsetting a reduction in Commercial Banking deposits of
£1.6 billion.

The Group delivered strong capital generation of 87 basis points and a CET1
ratio of 14.1 per cent after 48 basis points for ordinary dividend accrual.
Given the strength of the capital generation and CET1 position, the Board has
announced an interim ordinary dividend of 1.06 pence per share, up 15 per cent
on the prior year and equivalent to £662 million. As usual, the Board will
give due consideration at year end to the return of any surplus capital. In
February this year, the Board decided to return surplus capital through a
share buyback programme of up to £2.0 billion. As at 30 June 2024, the
programme had completed £0.9 billion of the buyback, with c.1.8 billion
ordinary shares purchased.

Delivering on purpose driven strategy, benefitting all stakeholders

We have a purpose-driven strategy. Delivering in line with our purpose of
Helping Britain Prosper ensures that we drive outcomes that benefit all
stakeholders. We continue to provide support to our customers to help them
meet their financial needs, including supporting their savings goals through
our strong ISA propositions, attracting an additional £6 billion of new Cash
ISA savings during the first half of 2024. We also helped over 50,000 small
businesses and charities open a new business current account with us.

Core to our purpose is our focus on creating new opportunities for future
growth while contributing to an inclusive society and supporting the
transition to a low carbon economy. Our initiatives in building a more
inclusive society include lending over £7 billion to first time buyers and
supporting c.£1.2 billion of funding to the social housing sector in the
first half of the year, whilst continuing to support over 340 housing
associations across the UK. We continue our partnership with the homelessness
charity Crisis and together we believe we can help to end homelessness.
Importantly, we also continue to progress towards the Group's diversity
targets for gender, ethnicity and disability.

To help build a sustainable future and support the transition to a low carbon
economy we have delivered c.£38 billion(1) of cumulative sustainable
financing since 2022. We remain on track to meet our 2024 targets in this
area. In the first half we also published our new sustainable bond framework
and have since issued €1 billion of green bonds. We have also launched
Buildings Transition Loans, offering Small and Medium businesses discounted
lending for investing in energy efficient property portfolios.

(1)  From January 2022 to June 2024: £21.7 billion sustainable finance in
Commercial Banking, £9.1 billion EPC A/B mortgage lending (up to March 2024),
£7.6 billion financing for electric vehicles and plug-in hybrid electric
vehicles.

GROUP CHIEF EXECUTIVE'S STATEMENT (continued)

In the third year of our five-year strategic transformation, continued
momentum across our strategic initiatives is enabling us to realise business
and financial benefits. As a result, we are on track to meet our strategic
objectives, alongside our financial targets. Our transformation is supported
by c.£3 billion planned investment between 2022 and the end of 2024.

We have seen progress across all of our strategic priority areas, alongside
the strategic enablers of people, technology and data. This gives us
confidence that we are on track to deliver c.£0.7 billion of additional
revenues from strategic initiatives and c.£1.2 billion of gross cost savings
by the end of 2024. We have started to demonstrate this successful execution
to investors, with two strategic seminars in 2023 and two in the first half of
2024 focused on our core business areas. Looking further out, we remain
confident in achieving our 2026 strategic and financial outcomes, including
generating an additional c.£1.5 billion revenues per annum from strategic
initiatives.

Driving revenue growth and diversification

The Group continues to strengthen customer relationships, with a view to
delivering diversified revenue growth across the business. In the first six
months of 2024, we further enhanced our mobile apps, which now have over 19
million active users, bringing together products across the Group within
dynamic ecosystems. For our mass affluent customers, we continued the roll out
of 'Lloyds Bank 360', now reaching c.500,000 customers and we launched both
Ready-Made Pensions and Invest Wise, a bespoke investment product for those
aged between 18 and 25. Through investment in digital capability and product
development, we have seen c.30 per cent growth in mobile active customers
within Small and Medium Businesses. We were awarded Best Bank for
Digitalisation Globally at the Global Trade Review Awards 2024.

Investing in efficiency and enablers to improve delivery

Strengthening cost and capital efficiency is critical. The Group is making
strong progress in utilising technology to improve operating leverage. Over
the first six months of 2024, we accelerated our shift to Cloud-based
technology, surpassing our initial target for applications on Cloud. We also
increased the number of legacy technology applications decommissioned by 20
per cent, taking our total decommissioned applications to c.500. In addition,
the Cash Access UK Banking Hub network has doubled this year, providing
continued support to customers in the heart of their communities in an
efficient manner. This is in addition to the expansion of digital journeys
within Small and Medium Businesses, with c.45 per cent of servicing journeys
digitised to date.

Future outlook

We are progressing well towards our ambition of generating higher, more
sustainable returns for shareholders and are on track to achieve our 2024
strategic and financial outcomes.

Reaffirming guidance for 2024

Based on our current macroeconomic assumptions, for 2024 the Group continues
to expect:

•  Banking net interest margin of greater than 290 basis points

•  Operating costs of c.£9.4 billion including the c.£0.1 billion Bank of
England Levy

•  Asset quality ratio now expected to be less than 20 basis points

•  Return on tangible equity of c.13 per cent

•  Capital generation of c.175 basis points(1)

•  Risk-weighted assets between £220 billion and £225 billion

•  To pay down to a CET1 ratio of c.13.5 per cent

Confident in 2026 guidance:

Based on our current macroeconomic assumptions and confidence in our strategy,
the Group is maintaining its medium-term guidance for 2026:

•  Cost:income ratio of less than 50 per cent

•  Return on tangible equity of greater than 15 per cent

•  Capital generation of greater than 200 basis points(1)

•  To pay down to a CET1 ratio of c.13 per cent

(1)  Excluding capital distributions. Inclusive of ordinary dividends
received from the Insurance business in February of the following year.

SUMMARY OF GROUP RESULTS(A)

Statutory results

The Group's statutory profit before tax for the first half of 2024 was £3,324
million,14 per cent lower than the same period in 2023. This was due to lower
net interest income and higher operating expenses, partly offset by a lower
impairment charge. Statutory profit after tax was £2,444 million (half-year
to 30 June 2023: £2,864 million).

The Group's statutory income statement includes income and expenses
attributable to the policyholders of the Group's long-term assurance funds,
investors in the Group's non-participating investment contracts and third
party interests in consolidated funds. These items materially offset in
arriving at profit before tax but can, depending on market movements, lead to
significant variances on a statutory basis between total income and net
finance expense in respect of insurance and investment contracts from one
period to the next.

Total income, after net finance expense in respect of insurance and investment
contracts for the period was £8,876 million, a decrease of 5 per cent on
the same period in 2023, primarily reflecting lower net interest income. Net
interest income of £6,046 million was down 11 per cent compared to the first
half of 2023, driven by lower margins. Other income amounted to £12,843
million in the half-year to 30 June 2024, compared to £8,097 million in the
same period in 2023. Within other income, net trading income from the Group's
insurance activities was £9,820 million in the period compared to
£5,464 million for the half-year 30 June 2023, an increase of
£4,356 million largely reflecting stronger equity market performance.
Outside of the insurance business, there was improved UK Motor Finance
performance, including growth following the acquisition of Tusker in the first
half of 2023 and an increase in average rental value and continued Commercial
Banking growth. The overall movement in other income is broadly offset by the
£4,424 million increase in net finance expense in respect of insurance and
investment contracts.

Total operating expenses of £5,452 million were 14 per cent higher than in
the prior year. This reflects higher operating lease depreciation, due to
fleet size growth, the depreciation of higher value vehicles and declines in
used electric car prices, alongside higher planned strategic investment,
elevated severance charges and continued inflationary pressure. It also
includes c.£0.1 billion relating to the sector-wide change in the charging
approach for the Bank of England Levy during the first quarter. In the first
half of 2024 the Group recognised remediation costs of £95 million
(half-year to 30 June 2023: £70 million), largely in relation to
pre-existing programmes. There have been no further charges relating to the
potential impact of the FCA review into historical motor finance commission
arrangements. An update from the FCA is currently expected in September.

Impairment was a net charge of £100 million (half-year to 30 June 2023:
£662 million). The decrease reflects a larger credit from improvements to
the Group's economic outlook in the period (notably in HPI) and changes in
methodology.

The Group recognised a tax expense of £880 million in the period, compared
to £1,006 million in the first half of 2023, reflecting decreased profits.

Loans and advances to customers increased by £2.7 billion in the year to date
to £452.4 billion. This included growth across most Retail product areas,
with £0.7 billion growth in UK mortgages (net of the impact of the
securitisation of £0.9 billion of legacy mortgages in the second quarter)
and £1.3 billion growth in UK Retail unsecured loans, due to organic balance
growth and lower repayments following a securitisation in the fourth quarter
of 2023. In Commercial Banking, Small and Medium Business lending decreased by
£1.5 billion including repayments of £0.8 billion of government-backed
lending, partly offset by a £1.0 billion increase in Corporate and
Institutional Banking balances through strategic growth. Growth of
£3.9 billion in the second quarter was driven by balance increases across
Retail, including £2.3 billion in UK mortgages (net of £0.9 billion
securitisation) and £1.0 billion in Corporate and Institutional Banking.
This supports a positive trajectory for average interest-earning banking
assets in the second half of 2024.

Customer deposits stood at £474.7 billion at 30 June 2024, a healthy
increase of £3.3 billion in the year to date and £5.5 billion in the second
quarter. Retail deposits were up £4.9 billion in the first half with a
combined increase of £5.9 billion across Retail savings and Wealth, driven
by inflows to limited withdrawal and fixed products, partly offset by £1.0
billion reduction in current account balances. This was driven by seasonal tax
payments and outflows to savings products, including the Group's own savings
offers, partly offset by wage inflation. Commercial Banking deposits reduced
by £1.6 billion in the first half (with £1.9 billion growth in the second
quarter). This was driven by managing for value in Corporate and Institutional
Banking, while within Small and Medium Businesses, growth in targeted sectors
was partly offset by outflows due to business utilisation.

Total equity of £45.1 billion at 30 June 2024 decreased from £47.4 billion
at 31 December 2023. The movement reflected attributable profit for the
period, offset by the dividend paid in May 2024, the redemption of a US Dollar
denominated AT1 capital instrument and the impact of the share buyback
programme announced in February 2024. At 30 June 2024, the programme had
completed £0.9 billion of the buyback, with c.1.8 billion ordinary shares
purchased.

SUMMARY OF GROUP RESULTS (continued)

Underlying results

The Group's underlying profit was £3,497 million, a reduction of 13 per cent
compared to £4,041 million in the first half of 2023. Lower underlying net
interest income and higher operating lease depreciation and operating costs
were partly offset by growth in underlying other income and a lower underlying
impairment charge. Underlying profit in the second quarter was down by 1 per
cent compared to the first quarter of 2024, with lower net income partly
offset by lower operating costs.

Net income(A)

                                             Half-year to 30 Jun 2024            Half-year                           Change                                    Half-year                           Change

£m

                                                                                 to 30 Jun 2023                      %                                         to 31 Dec 2023                      %

                                                                                 £m                                                                            £m

 Underlying net interest income                       6,338                               7,004                                    (10)                                 6,761                                      (6)
 Underlying other income                              2,734                               2,538                                        8                                2,585                                        6
 Operating lease depreciation(1)                        (679)                               (356)                                  (91)                                   (600)                                  (13)
 Net income(A)                                        8,393                               9,186                                      (9)                                8,746                                      (4)

 Banking net interest margin(A)              2.94%                               3.18%                               (24)bp                                    3.03%                               (9)bp
 Average interest-earning banking assets(A)      £449.2bn                             £453.8bn                                       (1)                            £452.9bn                                       (1)

(1)  Net of profits on disposal of operating lease assets of £37 million
(half-year to 30 June 2023: £67 million).

(
)

Net income of £8,393 million was down 9 per cent on the first half of 2023,
driven by lower underlying net interest income and an increased charge for
operating lease depreciation. This was partly offset by higher underlying
other income. Net income in the second quarter of 2024 is down 2 per cent
versus the first quarter.

Underlying net interest income of £6,338 million was down 10 per cent on the
first half of 2023, driven by an expected lower banking net interest margin of
2.94 per cent (half-year to 30 June 2023: 3.18 per cent). The lower margin
reflects anticipated headwinds due to deposit churn and asset margin
compression, particularly in the mortgage book as it refinances in a lower
margin environment. These factors were partially offset by benefits from
higher structural hedge earnings as it refinances in the higher rate
environment. Average interest-earning banking assets in the first half of 2024
at £449.2 billion were slightly lower (1 per cent) compared to the first
half of 2023. This was due to a modest reduction in the mortgage book and a
reduction in Commercial Banking lending, including continued repayments of
government-backed lending in Small and Medium Businesses. Loans and advances
to customers increased by £2.7 billion in the first six months of 2024, with
£3.9 billion in the second quarter, which will support expected growth in
average interest-earning banking assets in the second half of 2024. Net
interest income in the first half of the year included non-banking interest
expense of £229 million (half-year to 30 June 2023: £155 million),
increasing as a result of higher funding costs and growth in the Group's
non-banking businesses.

Underlying net interest income of £3,154 million in the second quarter of
2024 was slightly lower than the first quarter (three months to 31 March 2024:
£3,184 million), with an anticipated continuation of first quarter trends,
including asset margin compression (mainly within UK mortgages), deposit mix
headwinds and lower Commercial Banking deposits. The Group still expects the
banking net interest margin for 2024 to be greater than 290 basis points and
average interest-earning banking assets to be greater than £450 billion.

The Group manages the risk to earnings and capital from movements in interest
rates by hedging the net liabilities which are stable or less sensitive to
movements in rates. The notional balance of the sterling structural hedge was
£242 billion (31 December 2023: £247 billion, 31 March 2024: £244
billion) with a weighted average duration of approximately three-and-a-half
years (31 December 2023: approximately three-and-a-half years). The Group
continues to expect a modest reduction in the notional balance during 2024,
inclusive of the reduction in the first half, with balances stabilising over
the course of the year. The Group generated c.£1.9 billion of total income
from sterling structural hedge balances in the first half of 2024,
representing material growth over the prior year (half-year to 30 June
2023: £1.6 billion). The Group expects sterling structural hedge earnings
in 2024 to be slightly over £0.7 billion higher than in 2023.

SUMMARY OF GROUP RESULTS (continued)

Underlying other income in the first half of 2024 of £2,734 million was 8 per
cent higher compared to £2,538 million in the first half of 2023. Retail was
up 14 per cent versus the first half of 2023, primarily due to UK Motor
Finance, including growth following the acquisition of Tusker in the first
half of 2023 and an increase in fleet size and average rental value. Within
Commercial Banking, 11 per cent growth was driven by a strong markets
performance due to growth from strategic investment and higher levels of
client activity. Insurance, Pensions and Investments underlying other income
grew by 5 per cent compared to the first half of 2023, driven by market share
gains within general insurance alongside favourable market returns partly
offset by the effects of the agreed sale (subject to regulatory approval) of
the in-force bulk annuity portfolio (with associated income and costs for the
period recognised within volatility and other items). Excluding the in-force
bulk annuity portfolio, Insurance, Pensions and Investments was up 9 per cent.
In Equity Investments and Central Items underlying other income was impacted
by the timing of exits in the first half in the Group's equity investment
businesses. Compared to the first quarter of 2024, underlying other income was
4 per cent higher in the second quarter, primarily driven by growth in Retail
and Insurance, Pensions and Investments.

The Group delivered organic growth in assets under administration (AuA) in
Insurance, Pensions and Investments and Wealth (reported within Retail), with
combined £2.9 billion net new money in open book AuA over the first half of
2024. In total, open book AuA now stands at c.£193 billion.

Operating lease depreciation of £679 million increased compared to the prior
year (half-year to 30 June 2023: £356 million), largely given fleet growth,
the depreciation of higher value vehicles and declines in used electric car
prices. This decline in used electric car prices drove a c.£100 million
additional charge in the second quarter to reflect future expected residual
values.

Total costs(A)

                       Half-year to 30 Jun 2024               Half-year                              Change                                  Half-year                           Change

                       £m                                     to 30 Jun 2023                         %                                        to 31 Dec                          %

                                                              £m                                                                             2023

                                                                                                                                             £m

 Operating costs(A)             4,700                                  4,413                                         (7)                              4,727                                        1
 Remediation                         95                                     70                                     (36)                                  605                                     84
 Total costs(A)                 4,795                                  4,483                                         (7)                              5,332                                      10

 Cost:income ratio(A)  57.1%                                  48.8%                                  8.3pp                                   61.0%                               (3.9)pp

 

Total costs, including the Bank of England Levy and remediation, of £4,795
million were 7 per cent higher than the prior year, with operating costs of
£4,700 million up 7 per cent. Operating costs include c.£0.1 billion
relating to the sector-wide change in the charging approach for the Bank of
England Levy (excluding this Levy, operating costs were up 4 per cent), taken
in the first quarter. The Levy will have a broadly neutral impact on profit in
2024, with an offsetting benefit recognised in net interest income over the
course of the year. The Group maintains its cost discipline with cost
efficiencies helping to offset higher ongoing strategic investment, planned
elevated severance charges and continued inflationary pressure. The Group's
cost:income ratio, including remediation, for the first half of 2024 was
57.1 per cent compared to 48.8 per cent in the prior year. Operating costs
in 2024 are still expected to be c.£9.4 billion including
c.£0.1 billion for the new Bank of England Levy.

The Group recognised remediation costs of £95 million in the first half
(half-year to 30 June 2023: £70 million), largely in relation to
pre-existing programmes. There have been no further charges relating to the
potential impact of the FCA review into historical motor finance commission
arrangements. An update from the FCA is currently expected in September.

SUMMARY OF GROUP RESULTS (continued)

Underlying impairment(A)

                                                  Half-year to 30 Jun                    Half-year                                 Change                                 Half-year                              Change

2024

£m                                    to 30 Jun 2023                            %                                      to 31 Dec                              %

                                                                                         £m                                                                               2023

                                                                                                                                                                          £m

 Charges (credits) pre-updated MES(1)
 Retail                                                       463                                    551                                           16                                 513                                      10
 Commercial Banking                                            (28)                                  108                                                                             (595)                                    (95)
 Other                                                         (10)                                     (2)                                                                            (10)
                                                              425                                    657                                           35                                  (92)
 Updated economic outlook
 Retail                                                      (269)                                     41                                                                            (274)                                      (2)
 Commercial Banking                                            (55)                                   (36)                                         53                                   12
                                                             (324)                                       5                                                                           (262)                                     24
 Underlying impairment charge (credit)(A)                     101                                    662                                           85                                (354)

 Asset quality ratio(A)                           0.05%                                  0.29%                                     (24)bp                                 (0.15)%                                20bp
 Total underlying expected credit loss allowance           3,847                                  5,419                                          (29)                              4,337                                      (11)

 (at end of period)(A)

(1)  Impairment charges excluding the impact from updated economic outlook
taken each quarter.

(
)

Asset quality remained strong in the half-year with resilient credit
performance throughout the period. In UK mortgages, further reductions in new
to arrears and flows to default have been observed in the second quarter.
Unsecured Retail portfolios continue to exhibit stable new to arrears and
default trends. Credit quality remains stable and resilient in Commercial
Banking.

Underlying impairment was a charge of £101 million (half-year to 30 June
2023: £662 million), resulting in an asset quality ratio of 5 basis points.
The charge is after a £324 million multiple economic scenarios (MES) credit
(half-year to 30 June 2023: £5 million charge), primarily from an improved
economic outlook, notably in HPI and changes in methodology (see below). The
pre-updated MES charge of £425 million (half-year to 30 June 2023:
£657 million) is equivalent to an asset quality ratio of 19 basis points.
Compared to the prior year, the pre-MES charge is lower, benefitting from
strong portfolio performance and the release of judgemental adjustments for
inflation and interest rate risks, given portfolio performance and lower
charges in UK mortgages. Commercial Banking has benefitted from a one-off
release from loss rates used in the model, while observing a low charge on new
and existing Stage 3 clients.

The underlying expected credit loss (ECL) allowance reduced to £3.8 billion
(31 December 2023: £4.3 billion) in the period, reflecting releases from
improvements to the Group's base case scenario. In addition, there has been a
further reduction driven by evolution of the CPI inflation and UK Bank Rate
profiles in the severe downside scenario, reflecting the more balanced role of
a demand and a supply shock in the current environment. Alongside delaying the
point of dispersion of all scenarios from the base case by a quarter, this
contributed to the MES credit in the second quarter. The uplift from the base
case to probability-weighted ECL remains at £0.5 billion (31 December 2023:
£0.7 billion).

At 30 June 2024, total judgemental adjustments reduced the ECL allowance by
£19 million (31 December 2023: increased the ECL allowance by £67 million).
The reduction in the period is from the release, or reduced impact, of
judgements held in respect of inflationary and interest rate risks in the
Retail portfolios in the second quarter. This reflects the resilient
performance observed from those customers identified with potentially
heightened affordability risk, as well as inflation and the UK Bank Rate now
stabilising.

Stage 3 assets at £10.2 billion are up slightly in the first half, driven
by UK mortgages (31 December 2023: £10.1 billion). Write-offs remain low.
Stage 2 assets have reduced in the first half to £45.7 billion (31 December
2023: £56.5 billion). The reduction is primarily driven by the transfer of
assets from Stage 2 to Stage 1 as a result of improvements in the economic
outlook. In Stage 2, 90.4 per cent of loans are up to date (31 December 2023:
91.3 per cent). The Group now expects the asset quality ratio to be less than
20 basis points in 2024.

SUMMARY OF GROUP RESULTS (continued)

Restructuring, volatility and other items

                                        Half-year to 30 Jun 2024               Half-year                              Change                                  Half-year                                 Change

£m

                                                                                to 30 Jun 2023                        %                                       to 31 Dec                                 %

                                                                               £m                                                                             2023

                                                                                                                                                              £m

 Underlying profit                               3,497                                  4,041                                       (13)                               3,768                                            (7)
 Restructuring                                       (15)                                   (25)                                      40                                 (129)                                          88
 Market volatility and asset sales                   (65)                                   (63)                                      (3)                                   98
 Amortisation of purchased intangibles               (41)                                   (35)                                    (17)                                   (45)                                           9
 Fair value unwind                                   (52)                                   (48)                                      (8)                                  (59)                                         12
 Volatility and other items                        (158)                                  (146)                                       (8)                                    (6)
 Statutory profit before tax                     3,324                                  3,870                                       (14)                               3,633                                            (9)
 Tax expense                                       (880)                               (1,006)                                        13                                 (979)                                          10
 Statutory profit after tax                      2,444                                  2,864                                       (15)                               2,654                                            (8)

 Earnings per share                     3.4p                                   3.9p                                   (0.5)p                                  3.7p                                      (0.3)p
 Return on tangible equity(A)           13.5%                                  16.6%                                  (3.1)pp                                 15.3%                                     (1.8)pp

                                        At 30 Jun                              At 31 Mar                              Change                                  At 31 Dec 2023                            Change

2024
2024

                                                                                                                      %                                                                                 %

 Tangible net assets per share(A)       49.6p                                  51.2p                                  (1.6)p                                  50.8p                                     (1.2)p

 

Restructuring costs for the first half of 2024 were £15 million (half-year to
30 June 2023: £25 million) and include costs relating to the integration of
Embark and Tusker. Volatility and other items were a net loss of £158 million
for the first half (half-year to 30 June 2023: net loss of £146 million).
This comprised £65 million negative market volatility (half-year to 30 June
2023: £63 million), £41 million for the amortisation of purchased
intangibles (half-year to 30 June 2023: £35 million) and £52 million
relating to fair value unwind (half-year to 30 June 2023: £48 million).
Market volatility was substantially driven by longer-term rate rises in the
first six months, causing negative insurance volatility, partly offset by
positive impacts from banking volatility.

The return on tangible equity for the first half of 2024 was 13.5 per cent
(half-year to 30 June 2023: 16.6 per cent). The Group continues to expect
the return on tangible equity for 2024 to be c.13 per cent.

Tangible net assets per share at 30 June 2024 were 49.6 pence, down 1.2 pence
in the first half (31 December 2023: 50.8 pence) and down 1.6 pence in the
second quarter. The reductions resulted from capital distributions in respect
of 2023, including the payment of the full year ordinary dividend in the
second quarter, alongside increased longer-term rates impacting the cash flow
hedge reserve and pension surplus and the foreign exchange impact on the
redemption of a US Dollar denominated AT1 capital instrument. This was offset
by attributable profit and a reduction in the number of shares in issue due to
the ongoing ordinary share buyback. Tangible net assets per share at 30 June
2024 was reduced by a further 0.9 pence as a result of an accrual for the
ongoing ordinary share buyback without the corresponding reduction in the
number of shares.

Tax

The Group recognised a tax expense of £880 million in the first half of the
year (half-year to 30 June 2023: £1,006 million). The Group expects a
medium-term effective tax rate of around 27 per cent based on the banking
surcharge rate of 3 per cent and the corporation tax rate of 25 per cent.

SUMMARY OF GROUP RESULTS (continued)

Balance sheet

                                                        At 30 Jun                    At 31 Mar                      Change                                    At 31 Dec                      Change

2024
2024

2023

                                                                                                                    %                                                                        %

 Loans and advances to customers                            £452.4bn                      £448.5bn                                    1                            £449.7bn                                    1
 Customer deposits                                          £474.7bn                      £469.2bn                                    1                            £471.4bn                                    1
 Loan to deposit ratio(A)                               95%                          96%                            (1pp)                                     95%

 Wholesale funding                                            £97.6bn                       £99.9bn                                 (2)                              £98.7bn                                 (1)
 Wholesale funding <1 year maturity                           £38.0bn                       £39.8bn                                 (5)                              £35.1bn                                   8
 of which: money market funding <1 year maturity(1)           £20.7bn                       £22.7bn                                 (9)                              £23.8bn                               (13)
 Liquidity coverage ratio - eligible assets(2)              £136.0bn                      £136.4bn                                                                 £136.0bn
 Liquidity coverage ratio(3)                            144%                         143%                           1pp                                       142%                           2pp
 Net stable funding ratio(4)                            130%                         130%                                                                     130%

(1)  Excludes balances relating to margins of £2.1 billion (31 March 2024:
£2.2 billion; 31 December 2023: £2.4 billion).

(2)  Eligible assets are calculated as a monthly rolling simple average of
month end observations over the previous 12 months post any liquidity
haircuts.

(3)  The liquidity coverage ratio is calculated as a monthly rolling simple
average over the previous 12 months.

(4)  Net stable funding ratio is based on an average of the four previous
quarters.

(
)

Loans and advances to customers increased by £2.7 billion in the year to date
to £452.4 billion. This included growth across most Retail product areas,
with £0.7 billion growth in UK mortgages (net of the impact of the
securitisation of £0.9 billion of legacy mortgages in the second quarter)
and £1.3 billion growth in UK Retail unsecured loans, due to organic balance
growth and lower repayments following a securitisation in the fourth quarter
of 2023. In Commercial Banking, Small and Medium Business lending decreased by
£1.5 billion including repayments of £0.8 billion of government-backed
lending, partly offset by a £1.0 billion increase in Corporate and
Institutional Banking balances through strategic growth. Growth of
£3.9 billion in the second quarter was driven by balance increases across
Retail, including £2.3 billion in UK mortgages (net of £0.9 billion
securitisation) and £1.0 billion in Corporate and Institutional Banking.
This supports a positive trajectory for average interest-earning banking
assets in the second half of 2024.

Customer deposits stood at £474.7 billion at 30 June 2024, a healthy
increase of £3.3 billion in the year to date and £5.5 billion in the second
quarter. Retail deposits were up £4.9 billion in the first half with a
combined increase of £5.9 billion across Retail savings and Wealth, driven
by inflows to limited withdrawal and fixed products, partly offset by £1.0
billion reduction in current account balances. This was driven by seasonal tax
payments and outflows to savings products, including the Group's own savings
offers, partly offset by wage inflation. Commercial Banking deposits reduced
by £1.6 billion in the first half (with £1.9 billion growth in the second
quarter). This was driven by managing for value in Corporate and Institutional
Banking, while within Small and Medium Businesses, growth in targeted sectors
was partly offset by outflows due to business utilisation.

The Group has a large, high quality liquid asset portfolio held mainly in cash
and government bonds, with all assets hedged for interest rate risk. The
Group's liquid assets continue to significantly exceed regulatory requirements
and internal risk appetite, with a strong, stable liquidity coverage ratio of
144 per cent (31 December 2023: 142 per cent) and a strong net stable funding
ratio of 130 per cent (31 December 2023: 130 per cent). The loan to deposit
ratio of 95 per cent, stable compared to 31 December 2023, continues to
reflect a robust funding and liquidity position.

Capital

                            At 30 Jun                 At 31 Mar                   Change       At 31 Dec                   Change

2024
2024

2023

                                                                                  %                                        %

 CET1 ratio                 14.1%                     13.9%                       0.2pp        14.6%                       (0.5)pp
 Pro forma CET1 ratio(A,1)  14.1%                     13.9%                       0.2pp        13.7%                       0.4pp
 UK leverage ratio          5.4%                      5.6%                        (0.2)pp      5.8%                        (0.4)pp
 Risk-weighted assets           £222.0bn                   £222.8bn                                 £219.1bn                                 1

 

SUMMARY OF GROUP RESULTS (continued)

Capital generation

 Pro forma CET1 ratio as at 31 December 2023(1)                                13.7%
 Banking build (including impairment charge) (bps)                                         110
 Insurance dividend (bps)                                                                    10
 Risk-weighted assets (bps)                                                                 (18)
 Other movements(2) (bps)                                                                     (8)
 Capital generation (bps)                                                                    94
 Retail secured CRD IV model updates and phased unwind of IFRS 9 transitional                 (7)
 relief (bps)
 Capital generation (post CRD IV and transitional headwinds) (bps)                           87
 Ordinary dividend (bps)                                                                    (48)
 CET1 ratio as at 30 June 2024                                                 14.1%

(1)  31 December 2023 reflects both the full impact of the share buyback
announced in respect of 2023 and the ordinary dividend received from the
Insurance business in February 2024, but excludes the impact of the phased
unwind of IFRS 9 relief on 1 January 2024.

(2)  Includes share-based payments, market volatility and FX loss on USD AT1
redemption.

The Group's CET1 capital ratio at 30 June 2024 was 14.1 per cent (31 December
2023: 13.7 per cent pro forma). Capital generation after regulatory headwinds
during the first half of the year was 87 basis points (47 basis points in the
second quarter). This reflected robust banking build and the £200 million
interim half-year dividend received from the Insurance business in June,
partially offset by risk-weighted asset increases and other movements. Other
movements include a 15 basis point impact given the recognition of a foreign
exchange translation loss upon the redemption of a US Dollar denominated AT1
capital instrument in June. Regulatory headwinds of 7 basis points reflect
the reduction in the transitional factor applied to IFRS 9 dynamic relief on
1 January 2024 and an adjustment for part of the impact of the Retail secured
CRD IV models. The Group has accrued a foreseeable ordinary dividend of 48
basis points, inclusive of the announced interim ordinary dividend of 1.06
pence per share. The Group continues to expect capital generation in 2024 to
be c.175 basis points.

As mentioned in the Group's 2023 Full Year Results, there will be no further
deficit contributions made to the Group's main defined benefit pension
schemes, fixed or variable, for this triennial period (to 31 December 2025).

Risk-weighted assets increased by £2.9 billion to £222.0 billion at 30 June
2024 (31 December 2023: £219.1 billion). This incorporates the impact of
Retail lending growth, offset by optimisation including capital efficient
securitisation activity, in addition to other movements. In the context of the
Retail secured CRD IV models, it is estimated that a £5 billion
risk-weighted asset increase will be required over 2024 to 2026, inclusive of
the additional risk-weighted assets recognised in the first half of the year,
noting that this will be subject to final model outcomes. The Group's
risk-weighted assets guidance for 2024 remains unchanged at between
£220 billion and £225 billion.

The Group's total regulatory CET1 capital requirement remains at around
12 per cent. The Board's view of the ongoing level of CET1 capital required
to grow the business, meet current and future regulatory requirements and
cover economic and business uncertainties is c.13.0 per cent. This includes a
management buffer of around 1 per cent. In order to manage risks and
distributions in an orderly way, the Board expects to pay down to the previous
target of c.13.5 per cent by the end of 2024 before progressing towards
paying down to the current capital target of c.13.0 per cent by the end of
2026.

Dividend and share buyback

The Group has a progressive and sustainable ordinary dividend policy whilst
maintaining the flexibility to return further surplus capital through buybacks
or special dividends. The Board has recommended an interim ordinary dividend
of 1.06 pence per share, an increase of 15 per cent compared to the first
half of 2023, in line with the Board's commitment to capital returns. The
Board intends to pay down to its ongoing capital target of c.13 per cent by
the end of 2026.

In February this year, the Board approved an ordinary share buyback programme
of up to £2.0 billion to return surplus capital in respect of 2023. This
commenced in February 2024 and at 30 June 2024, the programme had completed
£0.9 billion of the buyback, with c.1.8 billion ordinary shares purchased.

DIVISIONAL RESULTS

Segmental analysis - underlying basis(A)

 Half-year to 30 June 2024                   Retail                             Commercial                                Insurance,                                              Equity                                                 Group

                                             £m                                 Banking                                   Pensions and                                            Investments                                            £m

                                                                                £m                                        Investments                                             and Central

                                                                                                                          £m                                                      Items

                                                                                                                                                                                  £m

 Underlying net interest income                       4,430                                      1,696                                                (74)                                             286                                        6,338
 Underlying other income                              1,148                                         947                                               649                                               (10)                                      2,734
 Operating lease depreciation                           (677)                                          (2)                                                -                                                -                                        (679)
 Net income                                           4,901                                      2,641                                                575                                              276                                        8,393
 Operating costs                                     (2,778)                                    (1,363)                                             (458)                                             (101)                                      (4,700)
 Remediation                                              (54)                                       (32)                                               (5)                                               (4)                                         (95)
 Total costs                                         (2,832)                                    (1,395)                                             (463)                                             (105)                                      (4,795)
 Underlying profit before impairment                  2,069                                      1,246                                                112                                              171                                        3,598
 Underlying impairment (charge) credit                  (194)                                         83                                                  7                                                3                                        (101)
 Underlying profit                                    1,875                                      1,329                                                119                                              174                                        3,497

 Banking net interest margin(A)              2.49%                                      4.31%                                                                                                                                            2.94%
 Average interest-earning banking assets(A)      £367.0bn                                     £82.2bn                                                     -                                                  -                               £449.2bn
 Asset quality ratio(A)                      0.11%                                      (0.17)%                                                                                                                                          0.05%
 Loans and advances to customers(1)              £365.1bn                                     £88.1bn                                                     -                                      (£0.8bn)                                    £452.4bn
 Customer deposits                               £313.3bn                                   £161.2bn                                                      -                                        £0.2bn                                    £474.7bn
 Risk-weighted assets                            £123.3bn                                     £73.2bn                                             £0.2bn                                         £25.3bn                                     £222.0bn

 

 Half-year to 30 June 2023                   Retail                             Commercial                                Insurance,                                            Equity Investments and Central                              Group

                                             £m                                 Banking                                   Pensions and                                          Items                                                       £m

                                                                                £m                                        Investments                                           £m

                                                                                                                          £m

 Underlying net interest income                       5,064                                      1,934                                                (70)                                                      76                                   7,004
 Underlying other income                              1,006                                         856                                              619                                                        57                                   2,538
 Operating lease depreciation                           (351)                                          (5)                                               -                                                        -                                    (356)
 Net income                                           5,719                                      2,785                                               549                                                      133                                    9,186
 Operating costs                                     (2,607)                                    (1,253)                                             (451)                                                    (102)                                  (4,413)
 Remediation                                              (15)                                       (43)                                               (8)                                                      (4)                                     (70)
 Total costs                                         (2,622)                                    (1,296)                                             (459)                                                    (106)                                  (4,483)
 Underlying profit before impairment                  3,097                                      1,489                                                 90                                                       27                                   4,703
 Underlying impairment (charge) credit                  (592)                                        (72)                                                1                                                        1                                    (662)
 Underlying profit                                    2,505                                      1,417                                                 91                                                       28                                   4,041

 Banking net interest margin(A)              2.89%                                      4.70%                                                                                                                                               3.18%
 Average interest-earning banking assets(A)       £364.1bn                                     £87.8bn                                                   -                                                 £1.9bn                                £453.8bn
 Asset quality ratio(A)                      0.33%                                      0.16%                                                                                                                                               0.29%
 Loans and advances to customers(1)               £361.9bn                                     £92.1bn                                                   -                                              (£3.3bn)                                 £450.7bn
 Customer deposits                                £305.9bn                                   £163.6bn                                                    -                                                 £0.3bn                                £469.8bn
 Risk-weighted assets                             £114.8bn                                     £75.5bn                                            £0.2bn                                                 £24.8bn                                 £215.3bn

(1)  Equity Investments and Central Items includes central fair value hedge
accounting adjustments.

DIVISIONAL RESULTS (continued)

Segmental analysis - underlying basis(A) (continued)

 Half-year to 31 December 2023               Retail                          Commercial                                Insurance,                                              Equity Investments and Central                              Group

                                             £m                              Banking                                   Pensions and                                            Items                                                       £m

                                                                             £m                                        Investments                                             £m

                                                                                                                       £m

 Underlying net interest income                       4,583                                   1,865                                                (62)                                                      375                                    6,761
 Underlying other income                              1,153                                      835                                               590                                                           7                                  2,585
 Operating lease depreciation                           (597)                                       (3)                                                -                                                         -                                    (600)
 Net income                                           5,139                                   2,697                                                528                                                       382                                    8,746
 Operating costs                                     (2,862)                                 (1,394)                                             (429)                                                        (42)                                 (4,727)
 Remediation                                            (500)                                     (84)                                               (6)                                                      (15)                                    (605)
 Total costs                                         (3,362)                                 (1,478)                                             (435)                                                        (57)                                 (5,332)
 Underlying profit before impairment                  1,777                                   1,219                                                  93                                                      325                                    3,414
 Underlying impairment (charge) credit                  (239)                                    583                                                   6                                                         4                                     354
 Underlying profit                                    1,538                                   1,802                                                  99                                                      329                                    3,768

 Banking net interest margin(A)              2.58%                                   4.56%                                                                                                                                                 3.03%
 Average interest-earning banking assets(A)       £367.1bn                                  £85.8bn                                                    -                                                         -                              £452.9bn
 Asset quality ratio(A)                      0.13%                                   (1.25)%                                                                                                                                               (0.15)%
 Loans and advances to customers(1)               £361.2bn                                  £88.6bn                                                    -                                               (£0.1bn)                                 £449.7bn
 Customer deposits                                £308.4bn                                £162.8bn                                                     -                                                  £0.2bn                                £471.4bn
 Risk-weighted assets                             £119.3bn                                  £74.2bn                                            £0.2bn                                                   £25.4bn                                 £219.1bn

(1)  Equity Investments and Central Items includes central fair value hedge
accounting adjustments.

(
)

DIVISIONAL RESULTS (continued)

Retail

Retail offers a broad range of financial services products to personal
customers, including current accounts, savings, mortgages, credit cards,
unsecured loans, motor finance and leasing solutions. Its aim is to build
enduring relationships that meet more of its customers' financial needs and
improve their financial resilience throughout their lifetime, with
personalised products and services. Retail operates the largest digital bank
and branch network in the UK and continues to improve service levels and
reduce conduct risk, whilst working within a prudent risk appetite. Through
strategic investment, alongside increased use of data, Retail aims to deepen
existing and new consumer relationships and broaden its intermediary offering,
to improve customer experience, operational efficiency and increasingly tailor
propositions.

Strategic progress

•  UK's largest digital bank with 22.0 million digitally active users, of
which 19.4 million actively use the Group's mobile apps, up 4 per cent in
year. Mobile messaging service interactions increased 70 per cent versus prior
year

•  Introduced dynamic ecosystems within the mobile apps(1), bringing
together products and services such as savings and investments, mortgages and
home insurance into spaces aligned to how customers think about their finances

•  Digital capability enhancements, including new eligibility likelihood
messaging in 'Your Credit Score', the Group's credit checking tool which now
has over 10 million customer registrations, a new mobile journey for customers
to transfer in their existing ISAs, and partnering with ApTap to provide a
bill management marketplace for mortgage customers

•  Scaled up the 'Lloyds Bank 360' mass affluent proposition to c.500,000
customers and launched new dedicated remortgage product for these customers;
introduced digital investment advice service on customer mobile apps

•  Renewed and expanded partnership with Visa, the Group's preferred scheme
partner, to further enhance the debit and credit card businesses. Removed fees
on overseas debit card usage for the majority of packaged bank accounts

•  Cash Access UK Banking Hub network doubled in size this year, providing
continued support to customers in the heart of their communities. Trial of a
new banking kiosk format as we continue to innovate on distribution

•  Invested in technology business Coadjute, whose goal is to modernise and
transform how all parties involved in property transactions connect,
collaborate and communicate, to improve and speed up the home buying journey

•  On track to meet 2024 sustainability targets, having lent £9.1 billion
for mortgages(2) on properties with an EPC rating of B or higher and £7.6
billion for financing and leasing of battery electric and plug-in hybrid
vehicles(2)

•  Partnered with iconic British brand Aston Martin as their retail finance
provider for UK vehicle sales

Financial performance

•  Underlying net interest income 13 per cent lower, reflecting anticipated
mortgage and unsecured lending margin compression, deposit mix headwinds,
partly offset by structural hedge earnings in the higher rate environment

•  Underlying other income up 14 per cent, driven by UK Motor Finance,
including growth following the acquisition of Tusker in the first half of 2023
and an increase in average rental value

•  Operating lease depreciation charge higher due to fleet growth, the
depreciation of higher value vehicles and declines in used electric car
prices, the latter driving a c.£100 million additional charge in the second
quarter

•  Operating costs up 7 per cent, with cost efficiencies helping to offset
ongoing strategic investment (including planned elevated severance), the
sector-wide Bank of England Levy and inflationary pressure. Remediation costs
of £54 million relate largely to pre-existing programmes

•  Underlying impairment charge of £194 million is lower than prior year.
This is due to updated economic scenarios resulting in a £269 million credit
(notably an improved HPI outlook), the release of judgmental adjustments for
inflation and interest rate risks and further improvement in UK mortgages
credit performance

•  Loans and advances to customers up £3.9 billion with growth across most
product areas. £0.7 billion growth in UK mortgages (net of the securitisation
of £0.9 billion legacy mortgages) and £1.3 billion growth in UK Retail
unsecured loans, due to organic balance growth and lower repayments following
a securitisation in the fourth quarter of 2023

•  Customer deposits up 2 per cent, including a £6.7 billion increase in
savings, with the higher rate environment driving inflows to fixed and limited
withdrawal products. Current account balances down £1.0 billion from
seasonal tax payments and outflows to savings including the Groups own
offering, partly offset by wage inflation

•  Risk-weighted assets up 3 per cent to £123.3 billion, due to higher
lending balances and an adjustment for part of the impact of the Retail
secured CRD IV models, partly offset by the securitisation of legacy mortgage
loans

(1)  Available to Halifax, Lloyds Bank and Bank of Scotland customers,
dependent on product holding and mobile operating system.

(2   ) Since 1 January 2022, new mortgage lending on residential property
with an Energy Performance Certificate rating of B or higher at 31 March
2024; and new lending for Black Horse and operating leases for Lex Autolease
and Tusker at 30 June 2024.

DIVISIONAL RESULTS (continued)

Retail (continued)

Retail performance summary(A)

                                             Half-year to 30 Jun 2024               Half-year                              Change                                    Half-year                           Change

                                             £m                                     to 30 Jun 2023                         %                                         to 31 Dec 2023                      %

                                                                                    £m                                                                               £m

 Underlying net interest income                       4,430                                  5,064                                       (13)                                 4,583                                      (3)
 Underlying other income                              1,148                                  1,006                                         14                                 1,153
 Operating lease depreciation                           (677)                                  (351)                                     (93)                                   (597)                                  (13)
 Net income                                           4,901                                  5,719                                       (14)                                 5,139                                      (5)
 Operating costs                                     (2,778)                                (2,607)                                        (7)                               (2,862)                                       3
 Remediation                                              (54)                                   (15)                                                                           (500)                                    89
 Total costs                                         (2,832)                                (2,622)                                        (8)                               (3,362)                                     16
 Underlying profit before impairment                  2,069                                  3,097                                       (33)                                 1,777                                      16
 Underlying impairment                                  (194)                                  (592)                                       67                                   (239)                                    19
 Underlying profit                                    1,875                                  2,505                                       (25)                                 1,538                                      22

 Banking net interest margin(A)              2.49%                                  2.89%                                  (40)bp                                    2.58%                               (9)bp
 Average interest-earning banking assets(A)      £367.0bn                                £364.1bn                                            1                            £367.1bn
 Asset quality ratio(A)                      0.11%                                  0.33%                                  (22)bp                                    0.13%                               (2)bp

 

                                  At 30 Jun 2024                        At 31 Mar 2024                        Change                                    At 31 Dec 2023                        Change

£bn

£bn

                                                                        £bn                                   %                                                                               %

 UK mortgages(1,2)                         306.9                                 304.6                                          1                                306.2
 Credit cards                                15.6                                  15.2                                         3                                  15.1                                         3
 UK Retail unsecured loans                     8.2                                   7.6                                        8                                    6.9                                      19
 UK Motor Finance                            16.2                                  15.8                                         3                                  15.3                                         6
 Overdrafts                                    1.0                                   1.0                                                                             1.1                                      (9)
 Other(1,3)                                  17.2                                  16.9                                         2                                  16.6                                         4
 Loans and advances to customers           365.1                                 361.1                                          1                                361.2                                          1
 Operating lease assets(4)                     6.9                                   6.8                                        1                                    6.5                                        6
 Total customer assets                     372.0                                 367.9                                          1                                367.7                                          1

 Current accounts                          101.7                                 103.1                                        (1)                                102.7                                        (1)
 Savings accounts(5)                       201.5                                 196.4                                          3                                194.8                                          3
 Wealth                                      10.1                                  10.2                                       (1)                                  10.9                                       (7)
 Customer deposits                         313.3                                 309.7                                          1                                308.4                                          2

 Risk-weighted assets                      123.3                                 121.4                                          2                                119.3                                          3

(1)  From the first quarter of 2024, open mortgage book and closed mortgage
book loans and advances, previously presented separately, are reported
together as UK mortgages; Wealth loans and advances, previously reported
separately, are included within Retail other. The 31 December 2023
comparative is presented on a consistent basis.

(2)  The increase between 31 March 2024 and 30 June 2024 is net of the impact
of the securitisation of £0.9 billion of legacy Retail mortgages in May 2024.

(3)  Within loans and advances, Retail other includes the European and Wealth
businesses.

(4)  Operating lease assets relate to Lex Autolease and Tusker.

(5)  From the first quarter of 2024, Retail relationship savings accounts and
Retail tactical savings accounts, previously reported separately, are reported
together as Retail savings accounts. The 31 December 2023 comparative is
presented on a consistent basis.

(
)

DIVISIONAL RESULTS (continued)

Commercial Banking

Commercial Banking serves small and medium businesses and corporate and
institutional clients, providing lending, transactional banking, working
capital management, debt financing and risk management services whilst
connecting the whole Group to clients. Through investment in digital
capability and product development, Commercial Banking will deliver an
enhanced customer experience via a digital-first model in Small and Medium
Businesses and an expanded client proposition across Commercial Banking,
generating diversified capital efficient growth and supporting customers in
their transition to net zero.

Strategic progress

•  Increased euro and US Dollar debt capital markets issuance volumes by 61
per cent versus the first half of 2023, significantly above market increase of
27 per cent(1)

•  Winning greater than 60 per cent of mandates in Global Transaction
Solutions

•  Improved cardholder proposition for foreign visitors to the UK with the
enablement of local currency card payments and withdrawals, providing
guaranteed costs at the point of transaction

•  Awarded Best Bank for Digitalisation Globally at the Global Trade Review
Awards 2024. Completed the Group's first electronic bill of lading
transaction; reducing transaction time, execution risk, costs and
environmental impact

•  Delivered £5.9 billion of sustainable financing(2) in first half of
2024. Ranked first in ESG-labelled bond issuance for UK issuers(3)

•  Launched 'Lloyds Bank Market Insights' bringing together economics and
markets expertise to provide topical and timely thought leadership to clients

•  Launched new mobile first instant access savings journey enabling
clients to open an instant access account seamlessly with straight through
processing

•  Successful pilot in partnership with CoBa, creating client insights by
connecting products and services into one place to establish foreign exchange
requirements

•  Expanded Merchant Services Clover proposition, offering customers new
terminals and faster settlement through an assisted onboarding journey

•  Rolled out new mobile overdraft journey, streamlining the customer
experience and enabling Business Banking customers to digitally apply for an
overdraft facility up to £50,000

•  Launched the Buildings Transition Loan offering customers discounted
lending for investing in energy efficient property portfolios. Enhancing and
expanding Green Asset Finance and Clean Growth Financing lending products

•  Hosted the Lilac Review following the publication of the Disability and
Entrepreneur Report in partnership with Small Business Britain, demonstrating
commitment to drive meaningful change to support disabled-led businesses

Financial performance

•  Underlying net interest income of £1,696 million, down 12 per cent on
the prior year, driven by a lower banking net interest margin reflecting
deposit churn and lower average deposit balances

•  Underlying other income increased 11 per cent to £947 million, driven
by strong markets performance due to growth from strategic investment and
higher levels of client activity resulting in client franchise growth

•  Operating costs 9 per cent higher with continued cost efficiencies
helping to offset the sector-wide Bank of England Levy, ongoing strategic
investment, planned elevated severance charges and inflationary pressures.
Remediation charge remains low at £32 million

•  Underlying impairment credit of £83 million given strong asset quality
and a benefit from a one-off release from loss rates and updated economic
scenarios. Continuing to observe a low charge on new and existing Stage 3
clients

•  Customer lending 1 per cent lower at £88.1 billion reflecting continued
net repayments within Small and Medium Businesses, including government-backed
lending, partly offset by strategic growth in Corporate and Institutional
Banking

•  Customer deposits 1 per cent lower at £161.2 billion, due to managing
for value in Corporate and Institutional Banking. Within Small and Medium
Businesses, growth in targeted sectors partly offset by outflows due to
business utilisation

•  Risk-weighted assets decreased to £73.2 billion, demonstrating
efficient use of capital and optimisation activity

(1)  Refinitiv Eikon; All international bonds in euro and US Dollar,
excluding Sovereign, supranational and agency issuance.

(2)  In line with the Sustainable Financing Framework.

(3)  Bondradar; excluding Sovereign, supranational and agency issuance.

DIVISIONAL RESULTS (continued)

Commercial Banking (continued)

Commercial Banking performance summary(A)

                                             Half-year to 30 Jun 2024                        Half-year                                     Change                                  Half-year                                       Change

                                             £m                                              to 30 Jun 2023                                %                                       to 31 Dec 2023                                  %

                                                                                             £m                                                                                    £m

 Underlying net interest income                       1,696                                           1,934                                              (12)                               1,865                                                  (9)
 Underlying other income                                 947                                             856                                               11                                  835                                                 13
 Operating lease depreciation                               (2)                                             (5)                                            60                                     (3)                                              33
 Net income                                           2,641                                           2,785                                                (5)                              2,697                                                  (2)
 Operating costs                                     (1,363)                                         (1,253)                                               (9)                             (1,394)                                                   2
 Remediation                                              (32)                                            (43)                                             26                                   (84)                                               62
 Total costs                                         (1,395)                                         (1,296)                                               (8)                             (1,478)                                                   6
 Underlying profit before impairment                  1,246                                           1,489                                              (16)                               1,219                                                    2
 Underlying impairment credit (charge)                     83                                             (72)                                                                                 583                                               (86)
 Underlying profit                                    1,329                                           1,417                                                (6)                              1,802                                                (26)

 Banking net interest margin(A)                              4.31%                                           4.70%                         (39)bp                                                  4.56%                           (25)bp
 Average interest-earning banking assets(A)        £82.2bn                                          £87.8bn                                                (6)                            £85.8bn                                                  (4)
 Asset quality ratio(A)                                      (0.17%)                                         0.16%                                                                                 (1.25%)

 

                                      At 30 Jun 2024                     At 31 Mar 2024                     Change                                    At 31 Dec 2023                     Change

£bn

                                                                         £bn                                %                                         £bn                                %

 Small and Medium Businesses                     31.5                               32.2                                    (2)                                  33.0                                    (5)
 Corporate and Institutional Banking             56.6                               55.6                                      2                                  55.6                                      2
 Loans and advances to customers                 88.1                               87.8                                                                         88.6                                    (1)

 Customer deposits                             161.2                              159.3                                       1                                162.8                                     (1)

 Risk-weighted assets                            73.2                               74.3                                    (1)                                  74.2                                    (1)

 

DIVISIONAL RESULTS (continued)

Insurance, Pensions and Investments

Insurance, Pensions and Investments (IP&I) supports over 10 million
customers with assets under administration (AuA) of £226 billion (excluding
Wealth) and annualised annuity payments of over £0.8 billion. This was
articulated through the investor seminar in March 2024, which highlighted the
significant growth potential in the business and the capacity to unlock value.
The Group continues to invest significantly into IP&I to develop the
business, including the investment propositions to support the Group's mass
affluent strategy, innovating intermediary propositions and accelerating the
transition to a low carbon economy. The decision to divest the bulk annuities
business was a key step in refocusing the activities of IP&I.

Strategic progress

•  Open book AuA of £177 billion, with 8 per cent growth year-on-year. Net
AuA flows of £2.7 billion, contributing to an increased stock of deferred
profit

•  Workplace pensions business 5 per cent annual increase in regular
contributions to pensions administered, with £2.6 billion net AuA inflows in
the period, driven by contributions and pension scheme wins, contributing to
10 per cent AuA growth and over £100 billion of AuA

•  Launched new Scottish Widows app to transform the way people save and
plan for their future. Currently there are 1 million digitally registered
customers across the internet and app platforms

•  Continued to grow our home insurance presence with digitisation
improvements transforming customer experience. New policies up over 90 per
cent and market share up 5.5 percentage points to 16.2 per cent in the first
quarter of 2024 versus prior year

•  Following the success of Ready-Made Investments, Ready-Made Pensions
launched in March allowing customers to open a personal pension, supporting
Group mass affluent objectives

•  Market share of stocks and shares ISA new account openings at 20.1 per
cent, second in market (three months to 31 March 2023: 14.0 per cent, fourth
in market)(1)

•  Continued momentum in the protection insurance offering, utilising
Retail channels with take-up rates (as a percentage of mortgage completions)
increasing from 9.1 per cent to 12.1 per cent in the period

•  Supported 8,400 customers to secure a guaranteed income for life
(half-year to 30 June 2023: c.6,000), issuing          c.£800
million of annuity policies (half-year to 30 June 2023: c.£450 million)

•  Agreed the sale of the in-force bulk annuity portfolio to Rothesay Life
plc, enabling the Division to focus on growing strategically important lines
of business

•  Climate-aware investment strategy assets increased by £2.2 billion,
cumulatively to £23.9 billion, on track to meet the target of between £20
billion and £25 billion by 2025(2)

Financial performance

•  Underlying other income of £649 million, up 5 per cent driven by strong
trading, with higher general insurance income partly offset by higher claims
in the first quarter and the agreed sale (subject to regulatory approval) of
the in-force bulk annuity portfolio, with associated income and costs for the
quarter recognised within volatility and other items

•  Underlying other income was up 9 per cent, excluding the in-force bulk
annuity portfolio

•  Operating costs up 2 per cent, with cost efficiencies helping to offset
higher ongoing strategic investment, planned elevated severance charges and
inflationary pressure

•  Contractual service margin broadly stable in the year at £4.0 billion
(after release to income of £168 million), including £27 million from new
business, reflecting value generation in workplace pensions and annuities.
Balance of deferred profits (including the risk adjustment) £5.1 billion at
30 June 2024

•  Life and pensions sales (PVNBP) reduced by 9 per cent driven by the
agreed sale (subject to regulatory approval) of the in-force bulk annuity
portfolio offset by strong performance in the annuities business

•  Positive contribution to the Group's CET1 ratio through the payment of a
£200 million interim dividend to Lloyds Banking Group. This was supported by
a strong capital position with an estimated Insurance Solvency II ratio of
177 per cent (169 per cent after interim dividend)

•  Credit asset portfolio remains strong, rated 'A-' on average. Well
diversified, with less than 1.5 per cent of assets backing annuities being
sub-investment grade or unrated. Strong liquidity position with c.£3 billion
cash and cash equivalents

(1)  Three months to 31 March 2024. ISA information reflects opening through
our direct channels.

(2)  Includes a range of funds with a bias towards investing in companies
that are reducing the carbon intensity of their businesses and/or are
developing climate solutions.

DIVISIONAL RESULTS (continued)

Insurance, Pensions and Investments (continued)

Insurance, Pensions and Investments performance summary(A)

                                                                         Half-year to 30 Jun 2024                  Half-year                                 Change                                    Half-year                                 Change

                                                                         £m                                        to 30 Jun 2023                            %                                         to 31 Dec 2023                            %

                                                                                                                   £m                                                                                  £m

 Underlying net interest income                                                       (74)                                      (70)                                         (6)                                    (62)                                       (19)
 Underlying other income                                                             649                                       619                                             5                                   590                                           10
 Net income                                                                          575                                       549                                             5                                   528                                             9
 Operating costs                                                                    (458)                                     (451)                                          (2)                                  (429)                                          (7)
 Remediation                                                                            (5)                                       (8)                                        38                                       (6)                                        17
 Total costs                                                                        (463)                                     (459)                                          (1)                                  (435)                                          (6)
 Underlying profit before impairment                                                 112                                         90                                          24                                      93                                          20
 Underlying impairment                                                                   7                                         1                                                                                   6                                       (17)
 Underlying profit                                                                   119                                         91                                          31                                      99                                          20

 Life and pensions sales (PVNBP)(A,1)                                             8,155                                     8,956                                            (9)                                8,493                                            (4)
 New business value of insurance and participating investment contracts
 recognised in the year(A,2)
 of which: deferred to contractual service margin                                      61                                        98                                        (38)                                      75                                        (19)

 and risk adjustment
 of which: losses recognised on initial recognition                                   (10)                                        (9)                                      (11)                                     (11)                                         (9)
                                                                                       51                                        89                                        (43)                                      64                                        (20)
 Assets under administration (net flows)(3)                              £2.7bn                                    £3.7bn                                                  (27)                        £1.4bn                                                    93
 General insurance underwritten new gross written premiums(A)                          95                                        42                                                                                  82                                          16
 General insurance underwritten total gross written premiums(A)                      343                                       258                                           33                                    321                                             7
 General insurance combined ratio(4)                                     101%                                      99%                                       2pp                                       113%                                      (12)pp

 

                                                At 30 Jun 2024                               At 31 Mar 2024                               Change                                    At 31 Dec 2023                               Change

                                                                                                                                          %                                                                                      %

 Insurance Solvency II ratio (pre-dividend)(5)                  177%                                         173%                         4pp                                                       186%                         (9)pp
 Total customer assets under administration     £225.9bn                                     £221.7bn                                                       2                       £213.1bn                                                       6

(1)  Present value of new business premiums.

(2)  New business value represents the value added to the contractual service
margin and risk adjustment at the initial recognition of new contracts, net of
acquisition expenses and any loss component on onerous contracts (which is
recognised directly in the income statement) but does not include existing
business increments.

(3)  The movement in asset inflows and outflows driven by business activity
(excluding market movements).

(4)  General insurance combined ratio for the first half of 2024 includes
£30 million (half-year to 30 June 2023: £18 million; half-year to
31 December 2023: £33 million) relating to severe weather event claims
(storm, flood, subsidence and freeze). Excluding these items and reserve
releases the ratio was 91 per cent (half-year to 30 June 2023: 98 per cent;
half-year to 31 December 2023 96 per cent).

(5)  Equivalent estimated regulatory view of ratio (including With-Profits
funds and post dividend where applicable) was 160 per cent (31 December 2023:
166 per cent, post February 2024 dividend).

DIVISIONAL RESULTS (continued)

Insurance, Pensions and Investments (continued)

Movement in the contractual service margin (CSM) and risk adjustment

                                             Half-year to 30 June 2024                                                                                                             Half-year to 30 June 2023                                                                                                             Change
                                             CSM                                   Risk adjustment                                       Total(1)                                  CSM                                   Risk adjustment                                       Total(1)                                  Total

                                             £m                                    £m                                                    £m                                        £m                                    £m                                                    £m                                        £m

 At start of period                                  4,195                                           1,110                                       5,305                                     3,999                                           1,109                                       5,108                                        197
 New business written in year
 of which: workplace and retirement account                 7                                             24                                          31                                        20                                              16                                          36                                         (5)
 of which: individual and                                 29                                                8                                         37                                        43                                              24                                          67                                       (30)

 bulk annuities
 of which: protection                                      (9)                                              2                                          (7)                                       (7)                                              2                                          (5)                                       (2)
                                                          27                                              34                                          61                                        56                                              42                                          98                                       (37)
 Release to income statement                           (168)                                             (27)                                      (195)                                     (152)                                             (38)                                      (190)                                         (5)
 Other(2)                                                (35)                                            (63)                                        (98)                                       29                                              17                                          46                                     (144)
 At end of period                                    4,019                                           1,054                                       5,073                                     3,932                                           1,130                                       5,062                                          11

(1)  Total deferred profit is represented by CSM and risk adjustment, both
held on the balance sheet. CSM is released as insurance contract services are
provided; risk adjustment is released as uncertainty within the calculation of
the liabilities diminishes. Amounts are shown net of reinsurance.

(2   ) For the half-year to 30 June 2024, Other includes the impact of the
Rothesay Life plc reinsurance contract, relating to the proposed sale of the
in-force bulk annuity portfolio. This is not included in the new business
value.

Volatility arising in the Insurance business

                                    Half-year to 30 Jun 2024               Half-year                              Half-year to 31 Dec 2023

                                    £m                                     to 30 Jun 2023                         £m

                                                                           £m

 Insurance volatility                            (16)                                    24                                   174
 Policyholder interests volatility              112                                      29                                     87
 Total volatility                                 96                                     53                                   261
 Insurance hedging arrangements                (324)                                  (235)                                  (187)
 Total(1)                                      (228)                                  (182)                                     74

(1   ) Total insurance volatility is included within market volatility and
asset sales, which in total resulted in a loss of £65 million in the
half-year to 30 June 2024 (half-year to 30 June 2023: loss of £63 million;
half-year to 31 December 2023: gain of £98 million). See page 28.

The Group's Insurance business has policyholder liabilities that are supported
by substantial holdings of investments. IFRS requires that changes in both the
value of the liabilities and investments are reflected within the income
statement. The value of the liabilities does not move exactly in line with
changes in the value of the investments. As the investments are substantial,
movements in their value can have a significant impact on the profitability of
the Group. Management believes that it is appropriate to disclose the
division's results on the basis of an expected return. The impact of the
actual return on these investments differing from the expected return is
included within insurance volatility. Insurance volatility on business
accounted for under the Variable Fee Approach (largely unit-linked pensions
business) is deferred to the CSM, other than where the risk mitigation option
is applied. Policyholder interests volatility is driven by the additional
management charges made to some life product customers to cover the extra tax
on their products. Underlying profit therefore includes the expected charge or
credit for the year, with the variance to expectation included in volatility.

During the first half of 2024 the small loss in the insurance volatility line
was driven by asset value losses from increases to interest rates, partly
offset by increases in equity market levels which resulted in profit from
application of the risk mitigation option, as permitted under IFRS 17. At a
total level there was a larger loss from hedging arrangements.

The Group manages its Insurance business exposures to equity, interest rate,
foreign currency exchange rate, inflation and market movements within the
Insurance, Pensions and Investments division. It does so by balancing the
importance of managing the impacts to both capital and earnings volatility.

(
)

DIVISIONAL RESULTS (continued)

Equity Investments and Central Items

                                      Half-year to 30 Jun 2024                  Half-year                                 Change                                    Half-year                                 Change

                                      £m                                        to 30 Jun 2023                            %                                         to 31 Dec 2023                            %

                                                                                £m                                                                                  £m

 Net income                                       276                                       133                                                                                 382                                         (28)
 Operating costs                                 (101)                                     (102)                                            1                                    (42)
 Remediation                                         (4)                                       (4)                                                                               (15)                                         73
 Total costs                                     (105)                                     (106)                                            1                                    (57)                                       (84)
 Underlying profit before impairment              171                                         27                                                                                325                                         (47)
 Underlying impairment                                3                                         1                                                                                   4                                       (25)
 Underlying profit                                174                                         28                                                                                329                                         (47)

Equity Investments and Central Items includes the Group's equity investments
businesses, including Lloyds Development Capital (LDC), the Group's share of
the Business Growth Fund (BGF) and the Housing Growth Partnership (HGP), as
well as Citra Living. Also included are income and expenses not attributed to
other divisions, including residual underlying net interest income after
transfer pricing (which includes the recharging to other divisions of the
Group's external AT1 distributions), in period gains from gilt sales and the
unwind of associated hedging costs.

Net income for the first half of 2024 was higher compared to the same period
in 2023, with stronger underlying net interest income partly offset by weaker
underlying other income. Underlying net interest income benefitted from the
effect of rising rates on income earned from the placement of funds raised
through the issuance of structured medium-term notes (offset within underlying
other income by the increased funding costs of the notes) as well as higher
internal recharges to other divisions as a result of increased AT1
distribution costs. Underlying other income was weaker, primarily as a result
of higher funding costs and the timing of exits in LDC.

Total costs of £105 million in the first half of 2024 were stable on the
prior year. Underlying impairment was a £3 million credit compared to a £1
million credit in the first half of 2023.

(
)

ALTERNATIVE PERFORMANCE MEASURES

The statutory results are supplemented with those presented on an underlying
basis and also with other alternative performance measures. This is to enable
a comprehensive understanding of the Group and facilitate comparison with
peers. The Group Executive Committee, which is the 'chief operating decision
maker' (as defined by IFRS 8 Operating Segments) for the Group, reviews the
Group's results on an underlying basis in order to assess performance and
allocate resources. Management uses underlying profit before tax, an
alternative performance measure, as a measure of performance and believes that
it provides important information for investors. This is because it allows for
a comparable representation of the Group's performance by removing the impact
of items such as volatility caused by market movements outside the control of
management.

In arriving at underlying profit, statutory profit before tax is adjusted for
the items below, to allow a comparison of the Group's underlying performance:

•  Restructuring costs relating to merger, acquisition and integration
activities

•  Volatility and other items, which includes the effects of certain asset
sales, the volatility relating to the Group's hedging arrangements and that
arising in the Insurance business, the unwind of acquisition-related fair
value adjustments and the amortisation of purchased intangible assets

•  Losses from insurance and participating investment contract
modifications relating to the enhancement to the Group's longstanding and
workplace pension business through the addition of a drawdown feature

The analysis of lending and expected credit loss (ECL) allowances is presented
on both a statutory and an underlying basis and a reconciliation between the
two is shown on page 40. On a statutory basis, purchased or originated
credit-impaired (POCI) assets include a fixed pool of mortgages that were
purchased as part of the HBOS acquisition at a deep discount to face value
reflecting credit losses incurred from the point of origination to the date of
acquisition. Over time, these POCI assets will run off as the loans redeem,
pay down or losses crystallise. The underlying basis assumes that the lending
assets acquired as part of a business combination were originated by the Group
and are classified as either Stage 1, 2 or 3 according to the change in credit
risk over the period since origination. Underlying ECL allowances have been
calculated accordingly. The Group uses the underlying basis to monitor the
creditworthiness of the lending portfolio and related ECL allowances.

ALTERNATIVE PERFORMANCE MEASURES (continued)

The Group calculates a number of metrics that are used throughout the banking
and insurance industries on an underlying basis. These metrics are not
necessarily comparable to similarly titled measures presented by other
companies and are not any more authoritative than measures presented in the
financial statements, however management believes that they are useful in
assessing the performance of the Group and in drawing comparisons between
years. A description of these measures and their calculation, is given below.
Alternative performance measures are used internally in the Group's Monthly
Management Report.

     Asset quality ratio                                                       The underlying impairment charge or credit for the period in respect of loans
                                                                               and advances to customers, both drawn and undrawn, expressed as a percentage
                                                                               of average gross loans and advances to customers for the period. This measure
                                                                               is useful in assessing the credit quality of the loan book.

     Banking net interest margin                                               Banking net interest income on customer and product balances in the banking
                                                                               businesses as a percentage of average gross interest-earning banking assets
                                                                               for the period. This measure is useful in assessing the profitability of the
                                                                               banking business.

     Cost:income ratio                                                         Total costs as a percentage of net income calculated on an underlying basis.
                                                                               This measure is useful in assessing the profitability of the Group's
                                                                               operations before the effects of the underlying impairment credit or charge.

     Gross written premiums                                                    Gross written premiums is a measure of the volume of General Insurance
                                                                               business written during the period. This measure is useful for assessing the
                                                                               growth of the General Insurance business.

     Life and pensions sales (present value of new business premiums)          Present value of regular premiums plus single premiums from new business
                                                                               written in the current period. This measure is useful for assessing sales in
                                                                               the Group's life, pensions and investments insurance business.

     Loan to deposit ratio                                                     Loans and advances to customers divided by customer deposits.

     Operating costs                                                           Operating expenses adjusted to remove the impact of remediation, restructuring
                                                                               costs, operating lease depreciation, the amortisation of purchased
                                                                               intangibles, the insurance gross up and other statutory items.

     New business value                                                        This represents the value added to the contractual service margin and risk
                                                                               adjustment at the initial recognition of new contracts, net of acquisition
                                                                               expenses (derived from the statutory balance sheet movements) and any loss
                                                                               component on onerous contracts (which is recognised directly in the income
                                                                               statement) but does not include existing business increments.

     Pro forma CET1 ratio                                                      CET1 ratio adjusted for the effects of the dividend paid up by the Insurance
                                                                               business in the subsequent quarter and the full impact of the announced
                                                                               ordinary share buyback programme.

     Return on tangible equity                                                 Profit attributable to ordinary shareholders, divided by average tangible net
                                                                               assets. This measure is useful in providing a consistent basis with which to
                                                                               measure the Group's performance.

     Tangible net assets per share                                             Net assets excluding intangible assets such as goodwill and
                                                                               acquisition-related intangibles divided by the number of ordinary shares in
                                                                               issue. This measure is useful in assessing shareholder value.

     Underlying profit before impairment                                       Underlying profit adjusted to remove the underlying impairment credit or
                                                                               charge. This measure is useful in allowing for a comparable representation of
                                                                               the Group's performance before the effects of the forward-looking underlying
                                                                               impairment credit or charge.

     Underlying profit                                                         Statutory profit before tax adjusted for certain items as detailed above. This
                                                                               measure allows for a comparable representation of the Group's performance by
                                                                               removing the impact of certain items including volatility caused by market
                                                                               movements outside the control of management.

 

ALTERNATIVE PERFORMANCE MEASURES (continued)

 Statutory basis                                                                                                     Removal of:                                                                            Underlying basis(A)
                                                                                 £m                                  Volatility                                  Insurance                                  £m

                                                                                                                     and other                                   gross up(4)

                                                                                                                     items(1,2,3)                                £m

                                                                                                                     £m

 Half-year to 30 June 2024
 Net interest income                                                                      6,046                                  300                                            (8)                                  6,338                            Underlying net interest income
 Other income, net of net finance                                                         2,830                                 (208)                                        112                                     2,734                            Underlying other income

 expense in respect of insurance

 and investment contracts
                                                                                                                                (679)                                            -                                     (679)                          Operating lease depreciation
 Total income, after net finance expense in respect of insurance and investment           8,876                                 (587)                                        104                                     8,393                            Net income
 contracts
 Operating expenses(5)                                                                   (5,452)                                 761                                        (104)                                   (4,795)                           Total costs(5)
 Impairment charge                                                                          (100)                                   (1)                                          -                                     (101)                          Underlying impairment charge
 Profit before tax                                                                        3,324                                  173                                             -                                   3,497                            Underlying profit

 Half-year to 30 June 2023
 Net interest income                                                                      6,798                                  213                                            (7)                                  7,004                            Underlying net interest income
 Other income, net of net finance expense in respect of insurance and                     2,508                                 (109)                                        139                                     2,538                            Underlying other income
 investment contracts
                                                                                                                                (356)                                            -                                     (356)                          Operating lease depreciation
 Total income, net of net finance expense in respect of insurance and                     9,306                                 (252)                                        132                                     9,186                            Net income
 investment contracts
 Operating expenses(5)                                                                   (4,774)                                 423                                        (132)                                   (4,483)                           Total costs(5)
 Impairment charge                                                                          (662)                                    -                                           -                                     (662)                          Underlying impairment charge
 Profit before tax                                                                        3,870                                  171                                             -                                   4,041                            Underlying profit

 Half-year to 31 December 2023
 Net interest income                                                                      6,500                                  266                                            (5)                                  6,761                            Underlying net interest income
 Other income, net of net finance expense in respect of insurance and                     2,823                                 (338)                                        100                                     2,585                            Underlying other income
 investment contracts
                                                                                                                                (600)                                            -                                     (600)                          Operating lease depreciation
 Total income, net of net finance expense in respect of insurance and                     9,323                                 (672)                                          95                                    8,746                            Net income
 investment contracts
 Operating expenses(5)                                                                   (6,049)                                 812                                          (95)                                  (5,332)                           Total costs(5)
 Impairment credit                                                                           359                                    (5)                                          -                                      354                           Underlying impairment credit
 Profit before tax                                                                        3,633                                  135                                             -                                   3,768                            Underlying profit

(1)  In the half-year ended 30 June 2024 this comprised the effects of market
volatility and asset sales (losses of £65 million); the amortisation of
purchased intangibles (£41 million); restructuring costs (£15 million); and
fair value unwind (losses of £52 million).

(2)  In the half-year ended 30 June 2023 this comprised the effects of market
volatility and asset sales (losses of £63 million); the amortisation of
purchased intangibles (£35 million); restructuring costs (£25 million); and
fair value unwind (losses of £48 million).

(3)  In the half-year ended 31 December 2023 this comprised the effects of
market volatility and asset sales (gains of £98 million); the amortisation of
purchased intangibles (£45 million); restructuring costs (£129 million); and
fair value unwind (losses of £59 million).

(4)  The Group's insurance businesses' income statements include income and
expense attributable to the policyholders of the Group's long-term assurance
funds. These items have no impact in total upon profit attributable to equity
shareholders. To provide a clearer representation of the underlying trends
within the business, these items are shown net within the underlying results.

(5)  Statutory operating expenses includes operating lease depreciation. On
an underlying basis operating lease depreciation is included in net income.

ALTERNATIVE PERFORMANCE MEASURES (continued)

                                                                  Half-year to 30 Jun 2024               Half-year                                 Half-year

                                                                                                         to 30 Jun 2023                            to 31 Dec 2023

 Asset quality ratio(A)
 Underlying impairment (charge) credit (£m)                                  (101)                                  (662)                                      354
 Remove non-customer underlying impairment credit (£m)                         (17)                                     (5)                                       (8)
 Underlying customer related impairment (charge) credit (£m)                 (118)                                  (667)                                      346

 Loans and advances to customers (£bn)                                     452.4                                  450.7                                     449.7
 Add back:
 Expected credit loss allowance (drawn, statutory basis) (£bn)                 3.3                                    4.7                                       3.7
 Acquisition related fair value adjustments (£bn)                              0.2                                    0.3                                       0.3
 Underlying gross loans and advances to customers (£bn)                    455.9                                  455.7                                     453.7
 Averaging (£bn)                                                              (0.5)                                   0.4                                       3.8
 Average underlying gross loans and advances to customers (£bn)            455.4                                  456.1                                     457.5

 Asset quality ratio(A)                                           0.05%                                  0.29%                                     (0.15)%

 Banking net interest margin(A)
 Underlying net interest income (£m)                                       6,338                                  7,004                                     6,761
 Remove non-banking underlying net interest expense (£m)                      229                                    155                                       156
 Banking underlying net interest income (£m)                               6,567                                  7,159                                     6,917

 Underlying gross loans and advances to customers (£bn)                    455.9                                  455.7                                     453.7
 Adjustment for non-banking and other items:
 Fee-based loans and advances (£bn)                                           (9.9)                                  (8.7)                                     (8.9)
 Other (£bn)                                                                   5.3                                    7.0                                       4.2
 Interest-earning banking assets (£bn)                                     451.3                                  454.0                                     449.0
 Averaging (£bn)                                                              (2.1)                                  (0.2)                                      3.9
 Average interest-earning banking assets(A) (£bn)                          449.2                                  453.8                                     452.9

 Banking net interest margin(A)                                   2.94%                                  3.18%                                     3.03%

 Cost:income ratio(A)
 Operating costs(A) (£m)                                                   4,700                                  4,413                                     4,727
 Remediation (£m)                                                               95                                     70                                      605
 Total costs (£m)                                                          4,795                                  4,483                                     5,332
 Net income (£m)                                                           8,393                                  9,186                                     8,746

 Cost:income ratio(A)                                             57.1%                                  48.8%                                     61.0%

 Operating costs(A)
 Operating expenses (£m)                                                   5,452                                  4,774                                     6,049
 Adjustment for:
 Remediation (£m)                                                              (95)                                   (70)                                    (605)
 Restructuring (£m)                                                            (15)                                   (25)                                    (129)
 Operating lease depreciation (£m)                                           (679)                                  (356)                                     (600)
 Amortisation of purchased intangibles (£m)                                    (41)                                   (35)                                      (45)
 Insurance gross up (£m)                                                      104                                    132                                         95
 Other statutory items (£m)                                                    (26)                                     (7)                                     (38)
 Operating costs(A) (£m)                                                   4,700                                  4,413                                     4,727

 

ALTERNATIVE PERFORMANCE MEASURES (continued)

                                                                            Half-year to 30 Jun 2024              Half-year                             Half-year

                                                                                                                  to 30 Jun 2023                        to 31 Dec 2023

 Return on tangible equity(A)
 Profit attributable to ordinary shareholders (£m)                                   2,145                                 2,572                                 2,361

 Average ordinary shareholders' equity (£bn)                                           39.9                                  38.8                                  38.5
 Remove average goodwill and other intangible assets (£bn)                              (8.0)                                 (7.6)                                 (7.9)
 Average tangible equity (£bn)                                                         31.9                                  31.2                                  30.6

 Return on tangible equity(A)                                               13.5%                                 16.6%                                 15.3%

 Underlying profit before impairment(A)
 Statutory profit before tax (£m)                                                    3,324                                 3,870                                 3,633
 Remove impairment charge (£m)                                                          100                                   662                                  (359)
 Remove volatility and other items including restructuring (£m)                         174                                   171                                   140
 Underlying profit before impairment(A) (£m)                                         3,598                                 4,703                                 3,414

 Life and pensions sales (present value of new business premiums)(A)
 Total net earned premiums (£m)                                                      5,270                                 5,147                                 4,621
 Investment sales (£m)                                                               4,512                                 5,264                                 5,351
 Effect of capitalisation factor (£m)                                                1,898                                 1,715                                 1,711
 Effect of annualisation (£m)                                                           350                                   279                                   176
 Gross premiums from existing long-term business (£m)                               (3,875)                               (3,449)                               (3,366)
 Life and pensions sales (present value of new business premiums)(A) (£m)            8,155                                 8,956                                 8,493

 

                                                                              Half-year to 30 Jun 2024                  Half-year                              Half-year

                                                                              £m                                        to 30 Jun 2023                         to 31 Dec 2023

                                                                                                                        £m                                     £m

 New business value of insurance and participating investment contracts
 recognised in the year(A)
 Contractual service margin                                                   26                                        45                                     47
 Risk adjustment for non-financial risk                                                     33                          49                                     37
 Losses recognised on initial recognition                                                  (40)                         (36)                                   (35)
                                                                              19                                        58                                     49
 Impacts of reinsurance contracts recognised in the year                      18                                        14                                     15
 Increments, single premiums and transfers received on workplace pension      10                                        5                                      12
 contracts initially recognised in the year
 Amounts relating to contracts modified to add a drawdown feature and                         4                         12                                     (12)
 recognised as new contracts
 New business value of insurance and participating investment contracts                     51                                        89                       64
 recognised in the year(A)

 

ALTERNATIVE PERFORMANCE MEASURES (continued)

                                                   At 30 Jun 2024                      At 31 Mar 2024                      At 31 Dec 2023

 Loan to deposit ratio(A)
 Loans and advances to customers (£bn)                      452.4                               448.5                               449.7
 Customer deposits (£bn)                                    474.7                               469.2                               471.4

 Loan to deposit ratio(A)                          95%                                 96%                                 95%

 Pro forma CET1 ratio(A)
 CET1 ratio                                        14.1%                               13.9%                               14.6%
 Insurance dividend and share buyback accrual(1)   -%                                  -%                                  (0.9)%
 Pro forma CET1 ratio(A)                           14.1%                               13.9%                               13.7%

 Tangible net assets per share(A)
 Ordinary shareholders' equity (£m)                       38,959                              40,641                              40,224
 Goodwill and other intangible assets (£m)                 (8,315)                             (8,350)                             (8,306)
 Deferred tax effects and other adjustments (£m)               305                                 325                                 352
 Tangible net assets (£m)                                 30,949                              32,616                              32,270

 Ordinary shares in issue, excluding own shares          62,458m                             63,653m                             63,508m

 Tangible net assets per share(A)                  49.6p                               51.2p                               50.8p

(1)  Dividend paid up by the Insurance business in the subsequent quarter
period and the impact of the announced ordinary share buyback programmes.

RISK MANAGEMENT

 

PRINCIPAL RISKS AND UNCERTAINTIES

The most important risks faced by the Group are detailed below. The external
risks faced by the Group may impact the success of delivering against the
Group's long-term strategic objectives. They include, but are not limited to,
macroeconomic uncertainty and elevated interest rates which are contributing
to the cost of living and associated implications for UK consumers and
businesses.

Asset quality remains strong with resilient credit performance throughout the
period. The Group continues to monitor the impacts of the economic environment
carefully through a suite of early warning indicators and governance
arrangements that ensure risk mitigating action plans are in place to support
customers and protect the Group's positions.

With respect to conduct risk there have been no further charges relating to
the potential impact of the FCA review into historical motor finance
commission arrangements. An update from the FCA is currently expected in
September.

The Group is transforming its approach to risk management to support its
strategic ambition and purpose of Helping Britain Prosper. The Group has
reviewed its three lines of defence model and is evolving its accountabilities
with enhanced focus on controls and expertise. This will increase the pace of
decision making, with the intent of improving risk management. The Group has
initially focused on non-financial risks.

The Group has also undertaken a detailed review of its risk categories and
implemented an events-based risk management framework. This has resulted in a
reduction in the number of principal risk types and the simplification of
secondary risk categories. This change better aligns to the Basel Committee on
Banking Supervision's event categories which will benefit the Group for
scenario activities and regulatory reporting.

The Group has 11 principal risks; capital risk, climate risk, compliance risk
(previously regulatory and legal risk), conduct risk, credit risk, economic
crime risk, insurance underwriting risk, liquidity risk (previously liquidity
and funding risk), market risk, model risk and operational risk (operational
resilience risk has been removed as a separate risk category as it relates to
many of the principal risk types).

The below principal risk definitions have changed since the Group's 2023
annual report and accounts:

Conduct risk - The risk of our Group activities, behaviours, strategy or
business planning, having an adverse impact on outcomes for customers,
undermining the integrity of the market or distorting competition, which could
lead to regulatory censure, reputational damage or financial loss.

Economic crime risk - The risk that the Group implements ineffective policies,
systems, processes and controls to prevent, detect and respond to the risk of
fraud and/or financial crime resulting in increased losses, regulatory
censure/fines and/or adverse publicity in the UK or other jurisdictions in
which the Group operates.

Insurance underwriting risk - The risk of adverse developments in net
liabilities due to: timing, frequency and severity of claims for
insured/underwritten events; customer behaviour; and expense costs.

Liquidity risk - The risk that the Group does not have sufficient financial
resources to meet its commitments when they fall due or can only secure them
at excessive cost.

Model risk - The potential for adverse consequences from model errors or the
inappropriate use of modelled outputs to inform business decisions. Adverse
consequences could lead to a deterioration in the prudential position,
non-compliance with applicable laws and/or regulations, or damage to the
Group's reputation. Model risk can also lead to financial loss, as well as
qualitative limitations such as the imposition of restrictions on business
activities.

Operational risk - The risk of actual or potential impact to the Group
(financial and/or non-financial) resulting from inadequate or failed internal
processes, people, and systems or from external events. Resilience is core to
the management of operational risk within Lloyds Banking Group to ensure that
business processes (including those that are outsourced) can withstand
operational risks and can respond to and meet customer and stakeholder needs
when continuity of operations is compromised.

All other principal risk definitions remain unchanged.

CAPITAL RISK

CET1 target capital ratio

The Board's revised view of the ongoing level of CET1 capital required by the
Group to grow the business, meet current and future regulatory requirements
and cover economic and business uncertainties is c.13.0 per cent which
includes a management buffer of around 1 per cent. This takes into account,
amongst other considerations:

•  The minimum Pillar 1 CET1 capital requirement of 4.5 per cent of
risk-weighted assets

•  The Group's Pillar 2A CET1 capital requirement, set by the PRA, which is
the equivalent of around 1.5 per cent of risk-weighted assets

•  The Group's countercyclical capital buffer (CCyB) requirement which is
currently 1.8 per cent of risk-weighted assets

•  The capital conservation buffer (CCB) requirement of 2.5 per cent of
risk-weighted assets

•  The Ring-Fenced Bank (RFB) sub-group's other systemically important
institution (O-SII) buffer of 2.0 per cent of risk-weighted assets, which
equates to 1.7 per cent of risk-weighted assets at Group level

•  The Group's PRA Buffer, set after taking account of the results of any
PRA stress tests and other information, as well as outputs from the Group's
own internal stress tests. The PRA requires this buffer to
remain confidential

•  The likely performance of the Group in various potential stress
scenarios and ensuring capital remains resilient in these

•  The economic outlook for the UK and business outlook for the Group

•  The desire to maintain a progressive and sustainable ordinary dividend
policy in the context of year to year earnings movements

Minimum requirement for own funds and eligible liabilities (MREL)

The Group is not classified as a global systemically important bank (G-SIB)
but is subject to the Bank of England's MREL statement of policy (MREL SoP)
and must therefore maintain a minimum level of MREL resources.

Applying the MREL SoP to current minimum capital requirements at 30 June 2024,
the Group's MREL, excluding regulatory capital and leverage buffers, is the
higher of 2 times Pillar 1 plus 2 times Pillar 2A, equivalent to 21.3 per cent
of risk-weighted assets, or 6.5 per cent of the UK leverage ratio exposure
measure. In addition, CET1 capital cannot be used to meet both MREL and
capital or leverage buffers.

Leverage minimum requirements

The Group is currently subject to the following minimum requirements under the
UK Leverage Ratio Framework:

•  A minimum tier 1 leverage ratio requirement of 3.25 per cent of the
total leverage exposure measure

•  A countercyclical leverage buffer (CCLB) which is currently 0.6 per cent
of the total leverage exposure measure

•  An additional leverage ratio buffer (ALRB) of 0.7 per cent of the total
leverage exposure measure applies to the RFB sub-group, which equates to 0.6
per cent at Group level

At least 75 per cent of the 3.25 per cent minimum leverage ratio requirement
as well as 100 per cent of all regulatory leverage buffers must be met with
CET1 capital.

Stress testing

The Group undertakes a wide-ranging programme of stress testing, providing a
comprehensive view of the potential impacts arising from the risks to which
the Group and its key legal entities are exposed. One of the most important
uses of stress testing is to assess the resilience of the operational and
strategic plans of the Group and its legal entities to adverse economic
conditions and other key vulnerabilities. As part of this programme the Group
participated in the Bank of England 2022 Annual Cyclical Scenario stress
testing exercise. This assessed the Group's resilience to a severe economic
shock where the House Price Index (HPI) falls by 31 per cent, Commercial Real
Estate (CRE) falls by 45 per cent, unemployment peaks at 8.5 per cent and the
Base Rate peaks at 6 per cent. The results of this exercise were published by
the Bank of England on 12 July 2023. The Bank of England calculated the
Group's transitional CET1 ratio, after the application of management actions,
as 11.6 per cent and its Tier 1 leverage ratio as 4.5 per cent, significantly
exceeding the hurdle rates of 6.6 per cent and 3.5 per cent, respectively. The
Group has provided data to support the Bank of England 2024 Desk Based Stress
Test. This exercise will test two scenarios with results published on an
aggregate level by the end of 2024. The Group is also participating in the
Bank of England System-Wide Exploratory Scenario. The aggregate findings of
Round 1 were published in June 2024 and the Group will make a Round 2
submission in July 2024. The Group continues to internally assess
vulnerabilities to adverse economic conditions.

CAPITAL RISK (continued)

Capital and MREL resources

An analysis of the Group's capital position and MREL resources as at 30 June
2024 is presented in the following table. This reflects the application of the
transitional arrangements for IFRS 9.

                                                                              At 30 Jun                              At 31 Dec 2023(1)

                                                                              2024                                   £m

                                                                              £m

 Common equity tier 1: instruments and reserves
 Share capital and share premium account                                             24,923                                 24,926
 Banking retained earnings(2)                                                        18,664                                 19,000
 Banking other reserves(2)                                                             2,829                                  3,136
 Adjustment to retained earnings for foreseeable dividends and share buyback          (1,437)                                (1,169)
                                                                                     44,979                                 45,893
 Common equity tier 1: regulatory adjustments
 Cash flow hedging reserve                                                             4,028                                  3,766
 Goodwill and other intangible assets                                                 (5,794)                                (5,731)
 Prudent valuation adjustment                                                            (374)                                  (417)
 Removal of defined benefit pension surplus                                           (2,473)                                (2,653)
 Significant investments(2)                                                           (5,088)                                (4,975)
 Deferred tax assets                                                                  (3,945)                                (4,048)
 Other regulatory adjustments                                                              (38)                                    62
 Common equity tier 1 capital                                                        31,295                                 31,897
 Additional tier 1: instruments
 Other equity instruments                                                              5,907                                  6,915

 Additional tier 1: regulatory adjustments
 Significant investments(2)                                                           (1,100)                                (1,100)
 Total tier 1 capital                                                                36,102                                 37,712
 Tier 2: instruments and provisions
 Subordinated liabilities                                                              6,260                                  6,320
 Eligible provisions                                                                        67                                   371
                                                                                       6,327                                  6,691
 Tier 2: regulatory adjustments
 Significant investments(2)                                                              (964)                                  (964)
 Total capital resources                                                             41,465                                 43,439

 Ineligible AT1 and tier 2 instruments(3)                                                (118)                                  (139)
 Amortised portion of eligible tier 2 instruments issued by Lloyds Banking             1,420                                  1,113
 Group plc
 Other eligible liabilities issued by Lloyds Banking Group plc(4)                    27,547                                 25,492
 Total MREL resources                                                                70,314                                 69,905

 Risk-weighted assets                                                               222,019                                219,130

 Common equity tier 1 capital ratio                                           14.1%                                  14.6%
 Tier 1 capital ratio                                                         16.3%                                  17.2%
 Total capital ratio                                                          18.7%                                  19.8%
 MREL ratio                                                                   31.7%                                  31.9%

(1)  Restated for presentational changes.

(2)  In accordance with banking capital regulations, the Group's Insurance
business is excluded from the scope of the Group's capital position. The
Group's investment in the equity and other capital instruments of the
Insurance business are deducted from the relevant tier of capital
('Significant investments'), subject to threshold regulations that allow a
portion of the equity investment to be risk-weighted rather than deducted from
capital. The risk-weighted portion forms part of threshold risk-weighted
assets.

(3)  Instruments with less than or equal to one year to maturity or
instruments not issued out of the holding company.

(4)  Includes senior unsecured debt.

CAPITAL RISK (continued)

Movements in CET1 capital resources

The key movements are set out in the table below.

 Common

 equity tier 1

 £m

 At 31 December 2023                                            31,897
 Banking business profits(1)                                      2,578
 Movement in foreseeable dividend accrual(2)                         179
 Dividends paid out on ordinary shares during the year           (1,169)
 Adjustment to reflect full impact of share buyback              (2,000)
 Dividends received from the Insurance business(3)                   450
 IFRS 9 transitional adjustment to retained earnings                (156)
 Deferred tax asset                                                  103
 Goodwill and other intangible assets                                 (63)
 Significant investments                                            (113)
 Movement in treasury shares and employee share schemes               (66)
 Redemption of other equity instruments                             (316)
 Distributions on other equity instruments                          (269)
 Other movements                                                     240
 At 30 June 2024                                                31,295

(1)  Under banking capital regulations, profits made by Insurance are removed
from CET1 capital. However, when dividends are paid to the Group by Insurance
these are recognised through CET1 capital.

(2)  Reflects the reversal of the brought forward accrual for the final 2023
ordinary dividend, net of the accrual for foreseeable 2024 ordinary dividends.

(3)  Received in February 2024 and June 2024.

The Group's CET1 capital ratio reduced from 14.6 per cent at 31 December 2023
to 14.1 per cent at 30 June 2024, reflecting the reduction in CET1 capital
resources and the increase in risk-weighted assets.

CET1 capital resources reduced by £602 million, with banking business profits
for the period and the receipt of the dividends paid up by the Insurance
business more than offset by:

•  The accrual for foreseeable ordinary dividends in respect of the first
half of 2024, inclusive of the announced interim ordinary dividend of 1.06
pence per share, and distributions on other equity instruments

•  The recognition of the full capital impact of the ordinary share buyback
programme announced as part of the Group's 2023 year end results, which
commenced in February 2024

•  The recognition of a foreign exchange translation loss upon the
redemption of a US Dollar denominated AT1 capital instrument in June 2024

The full capital impact of the ordinary share buyback programme and the
Insurance dividend received in February 2024 were reflected through the
Group's pro forma CET1 ratio of 13.7 per cent at 31 December 2023.

Movements in total capital and MREL

The Group's total capital ratio reduced to 18.7 per cent at 30 June 2024 (31
December 2023: 19.8 per cent), reflecting the reduction in CET1 capital, the
redemption of the US Dollar AT1 capital instrument, a reduction in Tier 2
capital and the increase in risk-weighted assets. The reduction in Tier 2
capital reflected the impact of interest rates and regulatory amortisation on
instruments and a reduction in eligible provisions recognised through Tier 2
capital, partially offset by a new issuance.

The MREL ratio reduced to 31.7 per cent at 30 June 2024 (31 December 2023:
31.9 per cent) reflecting the reduction in total capital resources and the
increase in risk-weighted assets. This was largely offset by an increase in
other eligible liabilities driven by new issuances, net of calls, the
exclusion of instruments maturing over the next 12 months and the impact of
movements in interest and foreign exchange rates.

CAPITAL RISK (continued)

Risk-weighted assets

                                                   At 30 Jun                           At 31 Dec 2023

                                                   2024                                £m

                                                   £m

 Foundation Internal Ratings Based (IRB) Approach         42,736                              44,504
 Retail IRB Approach                                      88,608                              85,459
 Other IRB Approach(1)                                    21,412                              20,941
 IRB Approach                                            152,756                             150,904
 Standardised (STA) Approach(1)                           22,155                              22,074
 Credit risk                                             174,911                             172,978
 Securitisation                                             9,076                               8,958
 Counterparty credit risk                                   6,355                               5,847
 Credit valuation adjustment risk                              574                                 689
 Operational risk                                         26,330                              26,416
 Market risk                                                4,773                               4,242
 Risk-weighted assets                                    222,019                             219,130
 of which: threshold risk-weighted assets(2)              10,535                              11,028

(1)  Threshold risk-weighted assets are included within Other IRB Approach
and Standardised (STA) Approach.

(2)  Threshold risk-weighted assets reflect the element of significant
investments and deferred tax assets that are permitted to be risk-weighted
instead of being deducted from CET1 capital. Significant investments primarily
arise from investment in the Group's Insurance business.

Risk-weighted assets increased by £2.9 billion to £222.0 billion at 30 June
2024 (31 December 2023: £219.1 billion). This incorporates the impact of
Retail lending growth, offset by optimisation including capital efficient
securitisation activity, in addition to other movements.

CAPITAL RISK (continued)

Leverage ratio

The table below summarises the component parts of the Group's leverage ratio.

                                                            At 30 Jun                           At 31 Dec 2023

                                                            2024                                £m

                                                            £m

 Total tier 1 capital                                              36,102                              37,712

 Exposure measure
 Statutory balance sheet assets
 Derivative financial instruments                                  18,983                              22,356
 Securities financing transactions                                 69,220                              56,184
 Loans and advances and other assets                              804,724                             802,913
 Total assets                                                     892,927                             881,453

 Qualifying central bank claims                                   (66,321)                            (77,625)

 Deconsolidation adjustments(1)
 Derivative financial instruments                                       945                                 585
 Loans and advances and other assets                            (186,553)                           (178,552)
 Total deconsolidation adjustments                              (185,608)                           (177,967)

 Derivatives adjustments                                            (1,404)                             (4,896)
 Securities financing transactions adjustments                       2,779                               2,262
 Off-balance sheet items                                           41,273                              40,942
 Amounts already deducted from tier 1 capital                     (12,457)                            (12,523)
 Other regulatory adjustments(2)                                    (6,253)                             (4,012)
 Total exposure measure                                           664,936                             647,634

 UK leverage ratio                                               5.4      %                     5.8%

 Leverage exposure measure (including central bank claims)        731,257                             725,259
 Leverage ratio (including central bank claims)                  4.9      %                     5.2%

 Total MREL resources                                              70,314                              69,905
 MREL leverage ratio                                               10.6  %                      10.8%

(1)  Deconsolidation adjustments relate to the deconsolidation of certain
Group entities that fall outside the scope of the Group's regulatory capital
consolidation, primarily the Group's Insurance business.

(2)  Includes adjustments to exclude lending under the UK Government's Bounce
Back Loan Scheme (BBLS).

Analysis of leverage movements

The Group's UK leverage ratio reduced to 5.4 per cent (31 December 2023: 5.8
per cent) reflecting both the reduction in the total tier 1 capital position
and the increase in the leverage exposure measure following increases across
securities financing transactions and other assets (excluding central bank
claims).

(
)

Pillar 3 disclosures

The Group will publish a condensed set of half-year Pillar 3 disclosures in
the second half of August. A copy of the disclosures will be available to view
at: www.lloydsbankinggroup.com/investors/financial-downloads.html.

CREDIT RISK

Overview

The Group's portfolios are well-positioned to benefit from an improved, but
still challenging macroeconomic environment. The Group retains a prudent
approach to credit risk appetite and risk management, with strong credit
origination criteria and robust LTVs in the secured portfolios.

Asset quality remains strong with resilient credit performance throughout the
period. In UK mortgages, reductions in new to arrears and flows to default
have been observed in the half-year and second quarter. Unsecured portfolios
continue to exhibit stable new to arrears and flow to default trends. Credit
quality remains stable and resilient in Commercial Banking. The Group
continues to monitor the impacts of the economic environment carefully through
a suite of early warning indicators and governance arrangements that ensure
risk mitigating action plans are in place to support customers and protect the
Group's positions.

The underlying impairment charge in the first half of 2024 was £101 million,
down from a charge of £662 million in the first half of 2023. This is partly
as a result of improvements in the Group's macroeconomic outlook resulting in
a release of £324 million (half-year to 30 June 2023: a charge of £5
million). The Group's underlying ECL allowance on loans and advances to
customers decreased in the first half to £3,820 million (31 December 2023:
£4,292 million).

Group Stage 2 loans and advances to customers reduced to £45,697 million (31
December 2023: £56,545 million) and as a percentage of total lending to 10.0
per cent (31 December 2023: 12.5 per cent). This is due to improvements in
the macroeconomic outlook transferring assets back to Stage 1. Of the total
Group Stage 2 loans and advances to customers, 90.4 per cent are up to date
(31 December 2023: 91.3 per cent). Stage 2 coverage remains stable at 3.1
per cent (31 December 2023: 3.0 per cent).

Stage 3 loans and advances to customers have increased slightly to
£10,213 million (31 December 2023: £10,110 million), and stable as a
percentage of total lending at 2.2 per cent (31 December 2023: 2.2 per cent).
Stage 3 coverage decreased by 0.9 percentage points to 14.9 per cent
(31 December 2023: 15.8 per cent).

Prudent risk appetite and risk management

•  The Group continues to take a prudent and proactive approach to credit
risk management and credit risk appetite whilst, in line with the Group's
strategy, supporting clients to grow, as well as working closely with
customers to help them through the impact of higher borrowing costs and higher
prices following elevated inflation in recent years

•  Sector, asset and product concentrations within the portfolios are
closely monitored and controlled, with mitigating actions taken where
appropriate. Sector and product risk appetite parameters help manage exposure
to certain higher risk and cyclical sectors, segments and asset classes

•  The Group's effective risk management seeks to ensure early
identification and management of customers and counterparties who may be
showing signs of distress

•  The Group will continue to work closely with its customers to ensure
that they receive the appropriate level of support, including but not
restricted to embracing the standards outlined in the Mortgage Charter

•

CREDIT RISK (continued)

Impairment charge (credit) by division - statutory and underlying(A) basis

                                                            Half-year to 30 Jun 2024                  Half-year                                 Change                                 Half-year                                 Change

£m

                                                                                                      to 30 Jun 2023                            %                                      to 31 Dec                                 %

                                                                                                      £m                                                                               2023

                                                                                                                                                                                       £m

 UK mortgages                                                          (119)                                      191                                                                             (242)                                        (51)
 Credit cards                                                           115                                       197                                           42                                 260                                           56
 UK unsecured loans and overdrafts                                      140                                       160                                           13                                   91                                        (54)
 UK Motor Finance                                                         61                                        43                                        (42)                                 126                                           52
 Other                                                                     (3)                                        1                                                                                4
 Retail                                                                 194                                       592                                           67                                 239                                           19
 Small and Medium Businesses                                              11                                        25                                          56                                   89                                          88
 Corporate and Institutional Banking                                     (94)                                       47                                                                            (672)                                        (86)
 Commercial Banking                                                      (83)                                       72                                                                            (583)                                        (86)
 Insurance, Pensions and Investments                                       (8)                                       (1)                                                                            (11)                                       (27)
 Equity Investments and Central Items                                      (3)                                       (1)                                                                              (4)                                      (25)
 Total impairment charge (credit)                                       100                                       662                                           85                                (359)

 Insurance, Pensions and Investments (underlying basis)(A)                 (7)                                       (1)                                                                              (6)                                        17
 Total impairment charge (credit) (underlying basis)(A)                 101                                       662                                           85                                (354)
 Asset quality ratio(A)                                     0.05%                                     0.29%                                     (24)bp                                 (0.15)%

 

Credit risk balance sheet basis of presentation

The balance sheet analyses which follow have been presented on two bases; the
statutory basis which is consistent with the presentation in the Group's
accounts and the underlying basis which is used for internal management
purposes. A reconciliation between the two bases has been provided.

In the following tables, purchased or originated credit-impaired (POCI) assets
include a fixed pool of mortgages that were purchased as part of the HBOS
acquisition at a deep discount to face value reflecting credit losses incurred
from the point of origination to the date of acquisition. The residual
expected credit loss (ECL) allowance and resulting low coverage ratio on POCI
assets reflects further deterioration in the creditworthiness from the date of
acquisition. Over time, these POCI assets will run off as the loans redeem,
pay down or as loans are written off.

Within each table, figures that are different on an underlying basis are shown
underneath the statutory basis figures, for UK mortgages, Retail and the total
for the Group. The Group uses the underlying basis to monitor the
creditworthiness of the lending portfolio and related ECL allowances because
it provides a better indication of the credit performance of the POCI assets
purchased as part of the HBOS acquisition. The underlying basis assumes that
the lending assets acquired as part of a business combination were originated
by the Group and are classified as either Stage 1, 2 or 3 according to the
change in credit risk over the period since origination. Underlying ECL
allowances have been calculated accordingly.

Total expected credit loss allowance - statutory and underlying(A) basis

                                                             At 30 Jun 2024                            At 31 Dec

£m
2023

£m
 Customer related balances
 Drawn                                                                3,324                                     3,717
 Undrawn                                                                 279                                       322
                                                                      3,603                                     4,039
 Loans and advances to banks                                                 3                                         8
 Debt securities                                                             8                                       11
 Other assets                                                              16                                        26
 Total expected credit loss allowance                                 3,630                                     4,084
 Customer related balances (underlying basis)(A)                      3,820                                     4,292
 of which: Drawn                                                      3,541                                     3,970
 Total expected credit loss allowance (underlying basis)(A)           3,847                                     4,337

 

CREDIT RISK (continued)

Reconciliation between statutory and underlying bases of gross loans and
advances to customers and expected credit loss allowance on drawn balances

                      Gross loans and advances to customers                                                                                                                                                                                                          Expected credit loss allowance on drawn balances
                      Stage 1                                                                 Stage 2                         Stage 3                         POCI                            Total                                                                  Stage 1                           Stage 2                           Stage 3                           POCI                              Total

                      £m                                                                      £m                              £m                              £m                              £m                                                                     £m                                £m                                £m                                £m                                £m

 At 30 June 2024
 Underlying basis(A)                400,039                                                   45,697                          10,213                                    -                                   455,949                                                        773                            1,301                             1,467                                    -                          3,541
 POCI assets            (1,787)                                                                 (2,788)                         (2,860)                          7,435                                  -                                                                     (1)                             (50)                            (391)                              442                                   -
 Acquisition fair               -                                                                       -                               -                          (217)                           (217)                                                                       -                                 -                                 -                            (217)                             (217)

value adjustment
                        (1,787)                                                                 (2,788)                         (2,860)                          7,218                             (217)                                                                      (1)                             (50)                            (391)                              225                              (217)
 Statutory basis                    398,252                                                   42,909                             7,353                           7,218                                      455,732                                                        772                            1,251                             1,076                                225                            3,324

 At 31 December 2023
 Underlying basis(A)                387,060                                                   56,545                          10,110                                    -                                   453,715                                                        901                            1,532                             1,537                                    -                          3,970
 POCI assets            (1,766)                                                                 (3,378)                         (2,963)                          8,107                                  -                                                                     (1)                             (65)                            (400)                              466                                   -
 Acquisition fair               -                                                                       -                               -                          (253)                           (253)                                                                       -                                 -                                 -                            (253)                             (253)

value adjustment
                        (1,766)                                                                 (3,378)                         (2,963)                          7,854                             (253)                                                                      (1)                             (65)                            (400)                              213                              (253)
 Statutory basis                    385,294                                                   53,167                             7,147                           7,854                                      453,462                                                        900                            1,467                             1,137                                213                            3,717

 

Movements in total expected credit loss (ECL) allowance - statutory and
underlying(A) basis

                                                         Opening ECL at                                Write-offs                                Income                                        Net ECL                                   Closing ECL at

                                                         31 Dec                                        and other(1)                              statement                                     increase                                  30 Jun

                                                         2023                                          £m                                        charge (credit)                               (decrease)                                2024

                                                         £m                                                                                      £m                                            £m                                        £m

 UK mortgages(2)                                                  1,115                                             (25)                                    (119)                                         (144)                                      971
 Credit cards                                                        810                                          (225)                                      115                                          (110)                                      700
 UK unsecured loans and overdrafts                                   515                                          (156)                                      140                                            (16)                                     499
 UK Motor Finance                                                    342                                            (39)                                       61                                            22                                      364
 Other                                                                 88                                             (6)                                       (3)                                           (9)                                      79
 Retail                                                           2,870                                           (451)                                      194                                          (257)                                   2,613
 Small and Medium Businesses                                         538                                            (52)                                       11                                           (41)                                     497
 Corporate and Institutional Banking                                 644                                            (48)                                      (94)                                        (142)                                      502
 Commercial Banking                                               1,182                                           (100)                                       (83)                                        (183)                                      999
 Insurance, Pensions and Investments                                   26                                             (2)                                       (8)                                         (10)                                       16
 Equity Investments and Central Items                                    6                                            (1)                                       (3)                                           (4)                                        2
 Total(3)                                                         4,084                                           (554)                                      100                                          (454)                                   3,630

 UK mortgages (underlying basis)(A)                               1,368                                             (61)                                    (119)                                         (180)                                   1,188
 Retail (underlying basis)(A)                                     3,123                                           (487)                                      194                                          (293)                                   2,830
 Insurance, Pensions and Investments (underlying basis)                26                                             (3)                                       (7)                                         (10)                                       16
 Total (underlying basis)(A)                                      4,337                                           (591)                                      101                                          (490)                                   3,847

(1)  Contains adjustments in respect of purchased or originated
credit-impaired financial assets.

(2)  Includes £20 million within write-offs and other relating to the
securitisation of £1 billion of legacy Retail mortgages in the second quarter
of 2024.

(3)  Total ECL includes £27 million relating to other non customer-related
assets (31 December 2023: £45 million).

(
)

CREDIT RISK (continued)

Loans and advances to customers and expected credit loss allowance - statutory
and underlying(A) basis

 At 30 June 2024                            Stage 1                                         Stage 2                                         Stage 3                                   POCI                                      Total                                     Stage 2                             Stage 3

                                            £m                                              £m                                              £m                                        £m                                        £m                                        as % of                             as % of

                                                                                                                                                                                                                                                                          total                               total
 Loans and advances to customers
 UK mortgages                                  266,308                                           29,842                                            4,542                                     7,218                                 307,910                                      9.7                                 1.5
 Credit cards                                    13,329                                            2,601                                              290                                           -                                16,220                                       16.0                              1.8
 UK unsecured loans and overdrafts                 8,261                                           1,213                                              186                                           -                                  9,660                                      12.6                              1.9
 UK Motor Finance                                14,185                                            2,288                                              117                                           -                                16,590                                       13.8                              0.7
 Other                                           16,434                                               522                                             163                                           -                                17,119                                     3.0                                 1.0
 Retail                                        318,517                                           36,466                                            5,298                                     7,218                                 367,499                                      9.9                                 1.4
 Small and Medium Businesses                     26,866                                            3,773                                           1,323                                            -                                31,962                                       11.8                              4.1
 Corporate and Institutional Banking             53,585                                            2,670                                              732                                           -                                56,987                                     4.7                                 1.3
 Commercial Banking                              80,451                                            6,443                                           2,055                                            -                                88,949                                     7.2                                 2.3
 Equity Investments and Central Items(1)            (716)                                                 -                                               -                                         -                                   (716)
 Total gross lending                           398,252                                           42,909                                            7,353                                     7,218                                 455,732                                      9.4                                 1.6
 UK mortgages (underlying basis)(A,2)          268,095                                           32,630                                            7,402                                                                           308,127                                        10.6                              2.4
 Retail (underlying basis)(A)                  320,304                                           39,254                                            8,158                                                                           367,716                                        10.7                              2.2
 Total gross lending (underlying basis)(A)     400,039                                           45,697                                          10,213                                                                            455,949                                        10.0                              2.2

 Customer related ECL allowance (drawn and undrawn)
 UK mortgages                                           87                                            328                                             331                                       225                                       971
 Credit cards                                         206                                             361                                             133                                           -                                     700
 UK unsecured loans and overdrafts                    158                                             231                                             110                                           -                                     499
 UK Motor Finance(3)                                  185                                             112                                               67                                          -                                     364
 Other                                                  15                                              19                                              45                                          -                                       79
 Retail                                               651                                          1,051                                              686                                       225                                    2,613
 Small and Medium Businesses                          131                                             205                                             161                                           -                                     497
 Corporate and Institutional Banking                  139                                             123                                             231                                           -                                     493
 Commercial Banking                                   270                                             328                                             392                                           -                                     990
 Equity Investments and Central Items                     -                                               -                                               -                                         -                                         -
 Total                                                921                                          1,379                                           1,078                                        225                                    3,603
 UK mortgages (underlying basis)(A,2)                   88                                            378                                             722                                                                              1,188
 Retail (underlying basis)(A)                         652                                          1,101                                           1,077                                                                               2,830
 Total (underlying basis)(A)                          922                                          1,429                                           1,469                                                                               3,820

 Customer related ECL allowance (drawn and undrawn) as a percentage of loans
 and advances to customers
                                            Stage 1                                         Stage 2                                         Stage 3                                   POCI                                      Total                                     Adjusted Stage 3(4)                 Adjusted Total(4)

%
%
%
%
%

                                                                                                                                                                                                                                                                          %                                   %

 UK mortgages                                             -                                            1.1                                             7.3                                       3.1                                       0.3
 Credit cards                                     1.5                                               13.9                                            45.9                                 -                                            4.3                                         50.0                              4.3
 UK unsecured loans and overdrafts                1.9                                               19.0                                            59.1                                 -                                            5.2                                         64.7                              5.2
 UK Motor Finance                                 1.3                                             4.9                                               57.3                                 -                                            2.2
 Other                                            0.1                                             3.6                                               27.6                                 -                                            0.5
 Retail                                           0.2                                             2.9                                               12.9                                    3.1                                       0.7                                         13.0                              0.7
 Small and Medium Businesses                      0.5                                             5.4                                               12.2                                 -                                            1.6                                         16.3                              1.6
 Corporate and Institutional Banking              0.3                                             4.6                                               31.6                                 -                                            0.9                                         31.6                              0.9
 Commercial Banking                               0.3                                             5.1                                               19.1                                 -                                            1.1                                         22.8                              1.1
 Equity Investments and Central Items                                                          -                                               -                                         -
 Total                                                 0.2                                             3.2                                           14.7                                        3.1                                       0.8                                    15.5                              0.8
 UK mortgages (underlying basis)(A,2)                     -                                            1.2                                             9.8                                                                                 0.4
 Retail (underlying basis)(A)                          0.2                                             2.8                                           13.2                                                                                  0.8                                    13.3                              0.8
 Total (underlying basis)(A)                           0.2                                             3.1                                           14.4                                                                                  0.8                                    14.9                              0.8

(1)  Contains centralised fair value hedge accounting adjustments.

(2   ) UK mortgages balances on an underlying basis(A) exclude the impact
of the HBOS acquisition-related adjustments.

(3)  UK Motor Finance for Stages 1 and 2 include £185 million relating to
provisions against residual values of vehicles subject to finance leasing
agreements for Black Horse. These provisions are included within the
calculation of coverage ratios.

(4)  Adjusted Stage 3 and Total ECL allowances as a percentage of drawn
balances exclude loans in recoveries in Credit cards of £24 million, UK
unsecured loans and overdrafts of £16 million, Small and Medium Businesses of
£337 million and Corporate and Institutional Banking of £1 million.

CREDIT RISK (continued)

Loans and advances to customers and expected credit loss allowance - statutory
and underlying(A) basis

 At 31 December 2023                        Stage 1                                         Stage 2                                         Stage 3                                   POCI                                      Total                                     Stage 2                               Stage 3

                                            £m                                              £m                                              £m                                        £m                                        £m                                        as % of                               as % of

                                                                                                                                                                                                                                                                          total                                 total
 Loans and advances to customers
 UK mortgages                                  256,596                                           38,533                                            4,337                                     7,854                                 307,320                                         12.5                                    1.4
 Credit cards                                    12,625                                            2,908                                              284                                           -                                15,817                                        18.4                                    1.8
 UK unsecured loans and overdrafts                 7,103                                           1,187                                              196                                           -                                  8,486                                       14.0                                    2.3
 UK Motor Finance                                13,541                                            2,027                                              112                                           -                                15,680                                        12.9                                    0.7
 Other                                           15,898                                               525                                             144                                           -                                16,567                                          3.2                                   0.9
 Retail                                        305,763                                           45,180                                            5,073                                     7,854                                 363,870                                         12.4                                    1.4
 Small and Medium Businesses                     27,525                                            4,458                                           1,530                                            -                                33,513                                        13.3                                    4.6
 Corporate and Institutional Banking             52,049                                            3,529                                              538                                           -                                56,116                                          6.3                                   1.0
 Commercial Banking                              79,574                                            7,987                                           2,068                                            -                                89,629                                          8.9                                   2.3
 Equity Investments and Central Items(1)              (43)                                                -                                               6                                         -                                     (37)
 Total gross lending                           385,294                                           53,167                                            7,147                                     7,854                                 453,462                                         11.7                                    1.6
 UK mortgages (underlying basis)(A,2)          258,362                                           41,911                                            7,300                                                                           307,573                                        13.6                                2.4
 Retail (underlying basis)(A)                  307,529                                           48,558                                            8,036                                                                           364,123                                        13.3                                2.2
 Total gross lending (underlying basis)(A)     387,060                                           56,545                                          10,110                                                                            453,715                                        12.5                                2.2

 Customer related ECL allowance (drawn and undrawn)
 UK mortgages                                         169                                             376                                             357                                       213                                    1,115
 Credit cards                                         234                                             446                                             130                                           -                                     810
 UK unsecured loans and overdrafts                    153                                             244                                             118                                           -                                     515
 UK Motor Finance(3)                                  188                                               91                                              63                                          -                                     342
 Other                                                  20                                              21                                              47                                          -                                       88
 Retail                                               764                                          1,178                                              715                                       213                                    2,870
 Small and Medium Businesses                          140                                             231                                             167                                           -                                     538
 Corporate and Institutional Banking                  156                                             218                                             253                                           -                                     627
 Commercial Banking                                   296                                             449                                             420                                           -                                  1,165
 Equity Investments and Central Items                     -                                               -                                               4                                         -                                         4
 Total                                             1,060                                           1,627                                           1,139                                        213                                    4,039
 UK mortgages (underlying basis)(A,2)                 170                                             441                                             757                                                                              1,368
 Retail (underlying basis)(A)                         765                                          1,243                                           1,115                                                                               3,123
 Total gross lending (underlying basis)(A)         1,061                                           1,692                                           1,539                                                                               4,292

 Customer related ECL allowance (drawn and undrawn) as a percentage of loans
 and advances to customers
                                            Stage 1                                         Stage 2                                         Stage 3                                   POCI                                      Total                                     Adjusted Stage 3(4)                   Adjusted Total(4)

%
%
%
%
%

                                                                                                                                                                                                                                                                          %                                     %

 UK mortgages                                          0.1                                             1.0                                             8.2                                       2.7                                       0.4
 Credit cards                                          1.9                                           15.3                                            45.8                                           -                                      5.1                                    49.4                                5.1
 UK unsecured loans and overdrafts                     2.2                                           20.6                                            60.2                                           -                                      6.1                                    65.6                                6.1
 UK Motor Finance                                      1.4                                             4.5                                           56.3                                           -                                      2.2
 Other                                                 0.1                                             4.0                                           32.6                                           -                                      0.5
 Retail                                                0.2                                             2.6                                           14.1                                        2.7                                       0.8                                    14.2                                0.8
 Small and Medium Businesses                           0.5                                             5.2                                           10.9                                           -                                      1.6                                    13.9                                1.6
 Corporate and Institutional Banking                   0.3                                             6.2                                           47.0                                           -                                      1.1                                    47.0                                1.1
 Commercial Banking                                    0.4                                             5.6                                           20.3                                           -                                      1.3                                    24.1                                1.3
 Equity Investments and Central Items                                                                     -                                          66.7                                           -
 Total                                                 0.3                                             3.1                                           15.9                                        2.7                                       0.9                                    16.8                                0.9
 UK mortgages (underlying basis)(A,2)                  0.1                                             1.1                                           10.4                                                                                  0.4
 Retail (underlying basis)(A)                          0.2                                             2.6                                           13.9                                                                                  0.9                                    13.9                                0.9
 Total gross lending (underlying basis)(A)             0.3                                             3.0                                           15.2                                                                                  0.9                                    15.8                                0.9

(1)  Contains centralised fair value hedge accounting adjustments.

(2)  UK mortgages balances on an underlying basis(A) exclude the impact of
the HBOS acquisition-related adjustments.

(3)  UK Motor Finance for Stages 1 and 2 include £187 million relating to
provisions against residual values of vehicles subject to finance leasing
agreements for Black Horse. These provisions are included within the
calculation of coverage ratios.

(4)  Adjusted Stage 3 and Total ECL allowances as a percentage of drawn
balances exclude loans in recoveries in Credit cards of £21 million, UK
unsecured loans and overdrafts of £16 million, Small and Medium Businesses of
£327 million.

(
)

CREDIT RISK (continued)

Stage 2 loans and advances to customers and expected credit loss allowance -
statutory and underlying(A) basis

                                      Up to date                                                                                                        1 to 30 days                                                   Over 30 days                                                Total

                                                                                                                                                        past due(2)                                                    past due
                                      PD movements                                             Other(1)
 At 30 June 2024                      Gross                     ECL(3)                         Gross                      ECL(3)                        Gross                           ECL(3)                         Gross                        ECL(3)                         Gross                   ECL(3)

                                      lending                   £m                             lending                    £m                            lending                         £m                             lending                      £m                             lending                 £m

                                      £m                                                       £m                                                       £m                                                             £m                                                          £m

 UK mortgages                         17,837                          109                         9,350                         131                        1,678                                48                           977                            40                     29,842                        328
 Credit cards                            2,317                        272                            151                          46                            96                              27                             37                           16                        2,601                      361
 UK unsecured loans and overdrafts          715                       135                            343                          47                          114                               33                             41                           16                        1,213                      231
 UK Motor Finance                           971                         44                        1,127                           31                          155                               26                             35                           11                        2,288                      112
 Other                                      109                           3                          308                            9                           59                                5                            46                             2                          522                       19
 Retail                               21,949                          563                      11,279                           264                        2,102                              139                         1,136                             85                     36,466                     1,051
 Small and Medium Businesses             2,943                        171                            464                          18                          229                               11                           137                              5                       3,773                      205
 Corporate and Institutional Banking     2,615                        122                              30                           1                             6                               -                            19                             -                       2,670                      123
 Commercial Banking                      5,558                        293                            494                          19                          235                               11                           156                              5                       6,443                      328
 Total                                27,507                          856                      11,773                           283                        2,337                              150                         1,292                             90                     42,909                     1,379
 UK mortgages (underlying basis)(A)   18,966                          117                      10,261                           149                        2,100                                58                        1,303                             54                     32,630                        378
 Retail                               23,078                          571                      12,190                           282                        2,524                              149                         1,462                             99                     39,254                     1,101

 (underlying basis)(A)
 Total                                28,636                          864                      12,684                           301                        2,759                              160                         1,618                           104                      45,697                     1,429

 (underlying basis)(A)

 At 31 December 2023
 UK mortgages                         26,665                          146                         9,024                         133                        1,771                                52                        1,073                             45                     38,533                        376
 Credit cards                            2,612                        345                            145                          49                          115                               34                             36                           18                        2,908                      446
 UK unsecured loans and overdrafts          756                       148                            279                          46                          112                               34                             40                           16                        1,187                      244
 UK Motor Finance                           735                         30                        1,120                           30                          138                               21                             34                           10                        2,027                        91
 Other                                      125                           5                          295                            7                           52                                5                            53                             4                          525                       21
 Retail                               30,893                          674                      10,863                           265                        2,188                              146                         1,236                             93                     45,180                     1,178
 Small and Medium Businesses             3,455                        202                            590                          17                          253                                 8                          160                              4                       4,458                      231
 Corporate and Institutional Banking     3,356                        214                              14                           -                           28                                3                          131                              1                       3,529                      218
 Commercial Banking                      6,811                        416                            604                          17                          281                               11                           291                              5                       7,987                      449
 Total                                37,704                       1,090                       11,467                           282                        2,469                              157                         1,527                             98                     53,167                     1,627
 UK mortgages (underlying basis)(A)   28,126                          157                         9,990                         156                        2,297                                64                        1,498                             64                     41,911                        441
 Retail                               32,354                          685                      11,829                           288                        2,714                              158                         1,661                           112                      48,558                     1,243

 (underlying basis)(A)
 Total                                39,165                       1,101                       12,433                           305                        2,995                              169                         1,952                           117                      56,545                     1,692

 (underlying basis)(A)

(1   ) Includes forbearance, client and product-specific indicators not
reflected within quantitative PD assessments.

(2)  Includes assets that have triggered PD movements, or other rules, given
that being 1 to 29 days in arrears in and of itself is not a Stage 2 trigger.

(3)  Expected credit loss allowance on loans and advances to customers (drawn
and undrawn).

CREDIT RISK (continued)

ECL sensitivity to economic assumptions

The measurement of ECL reflects an unbiased probability-weighted range of
possible future economic outcomes. The Group achieves this by generating four
economic scenarios to appropriately reflect the range of outcomes; the central
scenario reflects the Group's base case assumptions used for medium-term
planning purposes, an upside and a downside scenario are also selected
together with a severe downside scenario. If the base case moves adversely, it
generates a new, more adverse downside and severe downside which are then
incorporated into the ECL. Consistent with prior years, the base case, upside
and downside scenarios carry a 30 per cent weighting; the severe downside is
weighted at 10 per cent. These assumptions can be found in note 14 on page 85
onwards.

The table below shows the Group's ECL for the probability-weighted, upside,
base case, downside and severe downside scenarios, with the severe downside
scenario incorporating adjustments made to CPI inflation and UK Bank Rate
paths. The stage allocation for an asset is based on the overall scenario
probability-weighted probability of default and hence the staging of assets is
constant across all the scenarios. In each economic scenario the ECL for
individual assessments is held constant reflecting the basis on which they are
evaluated. Judgemental adjustments applied through changes to model inputs or
parameters, or more qualitative post model adjustments, are apportioned across
the scenarios in proportion to modelled ECL where this better reflects the
sensitivity of these adjustments to each scenario. The probability-weighted
view shows the extent to which a higher ECL allowance has been recognised to
take account of multiple economic scenarios relative to the base case; the
uplift being £468 million compared to £678 million at 31 December 2023.

Total ECL allowance by scenario - statutory and underlying(A) basis

                                     Probability-                                    Upside                                 Base case                              Downside                               Severe

                                     weighted                                        £m                                     £m                                     £m                                     downside

                                     £m                                                                                                                                                                   £m

 UK mortgages                                             971                                    387                                    658                                 1,190                                  3,004
 Credit cards                                             700                                    583                                    676                                    772                                    903
 Other Retail                                             942                                    855                                    915                                    990                                 1,139
 Commercial Banking                                       999                                    746                                    895                                 1,143                                  1,641
 Other                                                      18                                     16                                     18                                     19                                     21
 At 30 June 2024                                       3,630                                  2,587                                  3,162                                  4,114                                  6,708
 UK mortgages (underlying basis)(A)                    1,188                                     604                                    876                                 1,407                                  3,222
 Total (underlying basis)(A)                           3,847                                  2,804                                  3,380                                  4,331                                  6,926

 UK mortgages                                          1,115                                     395                                    670                                 1,155                                  4,485
 Credit cards                                             810                                    600                                    771                                    918                                 1,235
 Other Retail                                             945                                    850                                    920                                    981                                 1,200
 Commercial Banking                                    1,182                                     793                                 1,013                                  1,383                                  2,250
 Other                                                      32                                     32                                     32                                     32                                     32
 At 31 December 2023                                   4,084                                  2,670                                  3,406                                  4,469                                  9,202
 UK mortgages (underlying basis)(A)                    1,368                                     650                                    930                                 1,400                                  4,738
 Total (underlying basis)(A)                           4,337                                  2,925                                  3,666                                  4,714                                  9,455

 

CREDIT RISK (continued)

Retail

•  Asset quality remains strong in the Retail portfolio with resilient
credit performance throughout the period. There are signs that affordability
pressures are easing as inflation has fallen back and the UK bank rate has
settled. However, lagged impacts from previous interest rate rises and rising
unemployment remain potential headwinds

•  Robust risk management remains in place, with strong affordability and
indebtedness controls for both new and existing lending and a prudent risk
appetite approach

•  Lending strategies are under continuous review and have been proactively
managed and calibrated to the latest macroeconomic outlook, with actions taken
to enhance both living and housing cost assumptions in affordability
assessments

•  In UK mortgages, reductions in new to arrears and flows to default have
been observed in the half-year and second quarter

•  Unsecured portfolios continue to exhibit stable new to arrears and flow
to default trends with a small increase observed in flow to default in Motor
driven by a normalisation of Voluntary Terminations (VT's) as used car prices
fall from historic highs

•  The Retail impairment charge in the first half of 2024 was £194 million
and is materially lower than the charge of £592 million for the first half
of 2023. This is largely due to favourable updates to the Group's
macroeconomic outlook within the base case and other scenarios, driving a
£269 million release compared to a charge of £41 million in the first half
of 2023, as well as the release of inflationary adjustments, given portfolio
performance

•  All existing IFRS 9 staging rules and triggers have been maintained
across Retail from the 2023 year end. Retail customer related ECL allowance as
a percentage of drawn loans and advances (coverage) decreased to 0.8 per cent
(31 December 2023: 0.9 per cent)

•  Favourable updates to the Group's macroeconomic outlook have reduced
Stage 2 loans and advances to 10.7 per cent of the Retail portfolio (31
December 2023: 13.3 per cent), of which 89.8 per cent are up to date loans
(31 December 2023: 91.0 per cent). Stage 2 ECL coverage increased to 2.8 per
cent (31 December 2023: 2.6 per cent)

•  Stage 3 loans and advances remain flat at 2.2 per cent of total loans
and advances. Retail Stage 3 ECL coverage decreased to 13.3 per cent
(31 December 2023: 13.9 per cent) due to portfolio mix changes; notably
because UK mortgages require comparatively lower coverage in comparison to
other Retail products due to security. Stage 3 loans and advances and Stage 3
coverage for all other Retail products excluding UK mortgages remain broadly
stable

•

UK mortgages

•  The UK mortgage portfolio is well positioned with low arrears and a
strong loan to value (LTV) profile. The Group has actively improved the
quality of the portfolio over recent years using robust affordability and
credit controls, while the balances of higher risk legacy vintages have
continued to reduce

•  New to arrears and flows to default have improved in the half-year and
second quarter. The Group is proactively monitoring existing mortgage
customers as they reach the end of fixed rate deals with customers' immediate
behaviour remaining stable

•  Total loans and advances increased to £308.1 billion (31 December
2023: £307.6 billion), with a decrease in average LTV to 43.0 per cent (31
December 2023: 43.6 per cent). The proportion of balances with a LTV greater
than 90 per cent decreased to 1.4 per cent (31 December 2023: 2.9 per cent).
The average LTV of new business increased to 62.9 per cent (31 December
2023: 61.7 per cent)

•  Favourable updates to the Group's macroeconomic outlook and stronger
asset performance resulted in a net impairment release of £119 million for
the first half of 2024 compared to a charge of £191 million for the first
half of 2023. Total ECL coverage remains stable at 0.4 per cent (31 December
2023: 0.4 per cent)

•  Favourable macroeconomic updates also resulted in reductions to Stage 2
loans and advances to 10.6 per cent of the portfolio (31 December 2023: 13.6
per cent) and Stage 2 ECL coverage rising slightly to 1.2 per cent
(31 December 2023: 1.1 per cent)

•  Stage 3 loans and advances remain stable at 2.4 per cent of the
portfolio (31 December 2023: 2.4 per cent) with increases in legacy variable
rate customers reaching 90 days past due largely offset by legacy mortgage
securitisation activity. Stage 3 ECL coverage decreased to 9.8 per cent (31
December 2023: 10.4 per cent), due to the favourable macroeconomic outlook

•

CREDIT RISK (continued)

Period end and average LTVs across the Retail UK mortgage portfolio -
underlying basis(A)

 At 30 June 2024                                     Mainstream               Buy-to-let          Specialist          Total

                                                     %                        %                   %                   %

 Less than 60 per cent                                       57.1             69.8                86.6                59.4
 60 per cent to 70 per cent                                  17.2             21.0                7.7                 17.7
 70 per cent to 80 per cent                                  13.4             9.0                 2.3                 12.6
 80 per cent to 90 per cent                                  10.7             0.1                 1.2                 8.9
 90 per cent to 100 per cent                                 1.5              0.0                 1.0                 1.3
 Greater than 100 per cent                                   0.1              0.1                 1.2                 0.1
 Total                                                       100.0            100.0               100.0               100.0

 UK mortgages loans and advances to customers (£m)           255,935          47,989              4,203               308,127
 Average loan to value(1):
 Stock of residential mortgages                              42.5             47.1                34.1                        43.0
 New residential lending in the period                       64.0             55.4                n/a                         62.9

 

 At 31 December 2023
 Less than 60 per cent                                   55.3             66.9            84.8           57.7
 60 per cent to 70 per cent                              17.6             21.8            9.2            18.1
 70 per cent to 80 per cent                              14.3             10.8            2.4            13.5
 80 per cent to 90 per cent                              9.4              0.4             1.2            7.8
 90 per cent to 100 per cent                             3.3              0.0             1.1            2.8
 Greater than 100 per cent                               0.1              0.1             1.3            0.1
 Total                                                   100.0            100.0           100.0          100.0

 UK mortgages loans and advances to customers (£m)       254,539          47,609          5,425          307,573
 Average loan to value(1):
 Stock of residential mortgages                          43.1             48.1            35.0           43.6
 New residential lending in the year                     62.5             51.6            n/a            61.7

(1)  Average loan to value is calculated as total loans and advances as a
percentage of the total indexed collateral of these loans and advances; the
balances exclude the impact of HBOS acquisition adjustments.

UK mortgages greater than three months in arrears, excluding repossessions -
underlying basis(A)

             Number of cases                                                       Proportion of total                                                   Value of loans(1)                                                             Proportion of total
             At 30 Jun 2024                      At 31 Dec 2023                    At 30 Jun 2024                      At 31 Dec 2023                    At 30 Jun 2024                          At 31 Dec 2023                        At 30 Jun 2024                      At 31 Dec 2023

Cases
Cases
%
%
£m
£m
%
%

 Mainstream         22,900                              23,123                           1.3                                 1.3                                  3,163                                   3,094                              1.2                                 1.2
 Buy-to-let           5,058                               5,037                          1.4                                 1.4                                     725                                     692                             1.5                                 1.5
 Specialist           4,085                               4,726                            11.4                                10.5                                  699                                     806                               16.4                                14.7
 Total              32,043                              32,886                           1.5                                 1.5                                  4,587                                   4,592                              1.5                                 1.5

(1)  Value of loans represents gross book value excluding the impact of HBOS
acquisition adjustments of mortgages more than three months in arrears. These
accounts are a subset of total Stage 3 given the exclusion of accounts in
possession and those meeting other Stage 3 criteria.

(
)

CREDIT RISK (continued)

Credit cards

•  Credit cards balances increased to £16.2 billion (31 December 2023:
£15.8 billion) due to continued recovery in customer spend, with no change to
acquisition risk appetite

•  The credit card portfolio is a prime book, with stable credit
performance in the half-year and continued strong repayment rates

•  Impairment charge of £115 million for the first half of 2024, is lower
than the charge of £197 million in the first half of 2023, largely due to the
release of ECL judgements raised to cover the risk of increased defaults from
high inflation and cost of living pressures, given continued resilient
portfolio performance. Total ECL coverage reduced to 4.3 per cent
(31 December 2023: 5.1 per cent)

•  Favourable updates to the macroeconomic outlook resulted in a reduction
in Stage 2 loans and advances to 16.0 per cent of the portfolio (31 December
2023: 18.4 per cent), with Stage 2 ECL coverage reducing to 13.9 per cent
(31 December 2023: 15.3 per cent)

•  Resilient underlying arrears and default performance has also resulted
in stable Stage 3 loans and advances at 1.8 per cent of the portfolio (31
December 2023: 1.8 per cent). Stage 3 ECL coverage is broadly stable at
50.0 per cent (31 December 2023: 49.4 per cent)

UK unsecured loans and overdrafts

•  Loans and advances for personal current account and the personal loans
portfolios increased to £9.7 billion (31 December 2023: £8.5 billion)
largely driven by recovering market demand in loans and natural balance build
following the securitisation of assets at the end of 2023

•  Impairment charge of £140 million for the first half of 2024 is
modestly below the charge of £160 million for the first half of 2023 again
due to favourable macroeconomic updates and a more resilient underlying
performance than previously anticipated. ECL coverage levels by individual
stage all remain broadly stable, with Stage 2 ECL coverage at 19.0 per cent
(31 December 2023: 20.6 per cent) and Stage 3 ECL coverage at 64.7 per cent
(31 December 2023: 65.6 per cent)

UK Motor Finance

•  The UK Motor Finance portfolio increased to £16.6 billion (31 December
2023: £15.7 billion) driven by stocking and fleet, partially offset by a
softening of Retail demand in the half-year

•  Updates to Residual Value (RV) and Voluntary Termination (VT) risk held
against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are
included within the impairment charge(1). Recent significant falls in used car
prices have been reflected and absorbed by an existing management judgement
within this item. As a result RV and VT provision reduced to £185 million as
at 30 June 2024 (31 December 2023: £187 million)

•  Impairment charge of £61 million for the first half of 2024 is higher
than a charge of £43 million for the first half of 2023, which benefitted
from more stable used car prices, partially driven by global supply
constraints following the pandemic that have now eased

•  ECL coverage levels at a total level and by individual stage remain
broadly stable. Total ECL coverage at 2.2 per cent (31 December 2023: 2.2 per
cent), Stage 2 ECL coverage at 4.9 per cent (31 December 2023: 4.5 per cent)
and Stage 3 ECL coverage at 57.3 per cent (31 December 2023: 56.3 per cent)

Other

•  Other loans and advances increased to £17.1 billion (31 December 2023:
£16.6 billion). Stage 3 loans and advances remain stable at 1.0 per cent
(31 December 2023: 0.9 per cent) and Stage 3 coverage reduced to 27.6 per
cent (31 December 2023: 32.6 per cent)

•  There was a net impairment credit of £3 million for the first half of
2024 compared to a charge of £1 million in the first half of 2023

(1)  The depreciation of operating leases is included separately in the
operating lease depreciation charge.

CREDIT RISK (continued)

Commercial Banking

•  The Commercial portfolio credit quality remains stable and resilient,
benefitting from a focused approach to credit underwriting and monitoring
standards and proactively managing exposures to higher risk and vulnerable
sectors

•  The Group is cognisant of a number of risks and headwinds associated
with the elevated interest rate environment especially in, but not limited to,
sectors reliant upon consumer discretionary spend. Risks include reduced asset
valuation and refinancing risk, a reduction in market liquidity impacting
credit supply and pressure on both household discretionary spending and
business margins

•  The Group continues to closely monitor credit quality, sector and single
name concentrations. Sector and credit risk appetite continue to be
proactively managed to ensure clients are supported in the right way and the
Group is protected

•  The Group continues to provide early support to its more vulnerable
customers through focused risk management via its Watchlist and Business
Support framework. The Group continues to balance prudent risk appetite with
ensuring support for financially viable clients

Impairment

•  There was a net impairment credit of £83 million in the first half of
2024, compared to a net impairment charge of £72 million in the first half
of 2023. Commercial Banking has benefitted from a one-off release from loss
rates used in the model, while observing a low charge on new and existing
Stage 3 clients

•  ECL allowances decreased in the year to £990 million at 30 June 2024
(31 December 2023: £1,165 million). This was driven by the one-off release
noted above, as well as a revised approach to modelling the multiple economic
scenarios and a more favourable outlook across multiple economic indicators

•  Stage 2 loans and advances decreased to £6,443 million (31 December
2023: £7,987 million), largely as a result of improvements in the Group's
macroeconomic outlook, with 93.9 per cent of Stage 2 balances up to date (31
December 2023: 92.8 per cent). Stage 2 as a proportion of total loans and
advances to customers decreased to 7.2 per cent (31 December 2023: 8.9 per
cent). Stage 2 ECL coverage was lower at 5.1 per cent (31 December 2023: 5.6
per cent) with the decrease in coverage largely a result of the change in the
forward-looking multiple economic scenarios

•  Stage 3 loans and advances were broadly stable at £2,055 million
(31 December 2023: £2,068 million) and as a proportion of total loans and
advances to customers, flat at 2.3 per cent (31 December 2023: 2.3 per cent).
Stage 3 ECL coverage reduced to 22.8 per cent (31 December 2023: 24.1 per
cent)

•

CREDIT RISK (continued)

Commercial Banking UK Real Estate

•  Commercial Banking UK Real Estate committed drawn lending stood at £9.7
billion at May 2024 (net of £3.1 billion exposures subject to protection
through Significant Risk Transfer (SRT) securitisations). This compares to
£10.0 billion at 31 December 2023 (net of £3.6 billion subject to SRT
securitisations). In addition there are undrawn lending facilities of £3.4
billion (31 December 2023: £3.6 billion) to predominantly investment grade
rated corporate customers

•  The Group classifies Real Estate as exposure which is directly supported
by cash flows from property activities (as opposed to trading activities, such
as hotels, care homes and housebuilders). Exposures of £6.8 billion to social
housing providers are also excluded (31 December 2023: £7.0 billion)

•  Despite some headwinds, including the impact of elevated interest rates,
the portfolio continues to remain well-positioned and proactively managed with
conservative LTVs, good levels of interest cover and appropriate risk
mitigants in place

•  Overall performance of the portfolio has remained resilient. The Group
has seen improvement within this sector, with a decrease in cases in its more
closely monitored Watchlist category and limited flow into Business Support

•  Lending continues to be heavily weighted towards investment real estate
(c.90 per cent) rather than development. Of these investment exposures c.90
per cent have an LTV of less than 70 per cent, with an average LTV of 46 per
cent. The average interest cover ratio was 3.2 times, with 74 per cent having
interest cover of above 2 times. In SME, LTV at origination has been typically
limited to c.55 per cent, in the context of prudent repayment cover criteria
(including notional base rate stress)

•  The portfolio is well diversified with no speculative commercial
development lending (defined as property not pre-sold or pre-let at a level to
fully repay the debt or generate sufficient income to meet the minimum
interest cover requirements). Approximately 49 per cent of exposures relate to
commercial real estate, including c.13 per cent secured by office assets, c.12
per cent by retail assets and c.12 per cent by industrial assets.
Approximately 49 per cent of the portfolio relates to residential

•  Recognising this is a cyclical sector, total (gross and net) and asset
type quantum caps are in place to control origination and exposure, including
several asset type categories. Focus remains on the UK market and new business
has been written in line with a prudent risk appetite criteria including
conservative LTVs, strong quality of income and proven management teams.
Development lending criteria also includes maximum loan to gross development
value and maximum loan to cost, with funding typically only released against
completed work, as confirmed by the Group's monitoring quantity surveyor

•  Use of SRT securitisations also acts as a risk mitigant in this
portfolio. Run-off of these is carefully managed and sequenced

•

LIQUIDITY RISK

The Group has maintained its strong funding and liquidity position with a loan
to deposit ratio of 95 per cent as at 30 June 2024 (31 December 2023: 95 per
cent). Total wholesale funding remained broadly stable at £97.6 billion as
at 30 June 2024 (31 December 2023: £98.7 billion). The Group maintains
access to diverse sources and tenors of funding.

The Group's liquid assets continue to exceed the regulatory minimum and
internal risk appetite, with a liquidity coverage ratio (LCR)(1) of 144 per
cent as at 30 June 2024 (31 December 2023: 142 per cent) calculated on a Group
consolidated basis based on the PRA rulebook. All assets within the liquid
asset portfolio are hedged for interest rate risk. Following the
implementation of structural reform, liquidity risk is managed at a legal
entity level with the Group consolidated LCR representing the composite of the
Ring-Fenced Bank and Non-Ring-Fenced Bank entities.

LCR eligible assets(1) have remained stable at £136.0 billion (31 December
2023: £136.0 billion). In addition to the Group's reported LCR eligible
assets, the Group maintains borrowing capacity at central banks which averaged
£78 billion in the 12 months to 30 June 2024. The net stable funding ratio
remains strong at 130 per cent as at 30 June 2024 (31 December 2023: 130 per
cent).

During the first half of 2024, the Group accessed wholesale funding across a
range of currencies and markets with term issuance volumes totalling £8.0
billion. The Group expects full year wholesale issuance of less than £15.0
billion for 2024. The total outstanding amount of drawings from the TFSME has
remained stable at £30.0 billion at 30 June 2024 (31 December 2023:
£30.0 billion), with maturities in 2025, 2027 and beyond. The repayment of
TFSME has been factored into the Group's funding plans.

The Group's credit ratings continue to reflect the strength of its business
model and balance sheet. The rating agencies continue to monitor the impact of
economic conditions and elevated rates for the UK banking sector. The strength
of the Group's management and franchise, along with its robust financial
performance, capital and funding position, are reflected in the Group's strong
ratings.

(1)  Based on a monthly rolling simple average over the previous 12 months.

LIQUIDITY RISK (continued)

Group funding requirements and sources

                                                                    At 30 Jun 2024                        At 31 Dec 2023                        Change

£bn
£bn
%

 Group funding position
 Cash and balances at central banks                                            66.8                                  78.1                                     (14)
 Loans and advances to banks(1)                                                  8.5                                 10.7                                     (21)
 Loans and advances to customers                                             452.4                                 449.7                                          1
 Reverse repurchase agreements - non-trading                                   49.4                                  38.8                                       27
 Debt securities at amortised cost                                             15.4                                  15.4
 Financial assets at fair value through other comprehensive income             27.8                                  27.6                                         1
 Other assets(2)                                                             272.6                                 261.2                                          4
 Total Group assets                                                          892.9                                 881.5                                          1
 Less other liabilities(2)                                                  (237.6)                               (226.3)                                       (5)
 Funding requirements                                                        655.3                                 655.2

 Wholesale funding(3)                                                          97.6                                  98.7                                       (1)
 Customer deposits                                                           474.7                                 471.4                                          1
 Repurchase agreements - non-trading                                             7.9                                   7.7                                        3
 Term Funding Scheme with additional incentives for SMEs (TFSME)               30.0                                  30.0
 Total equity                                                                  45.1                                  47.4                                       (5)
 Funding sources                                                             655.3                                 655.2

(1)  31 December 2023 excludes £0.1 billion of loans and advances to banks
within the Insurance business.

(2)  Other assets and other liabilities primarily include balances in the
Group's Insurance business and the fair value of derivative assets and
liabilities.

(3   ) The Group's definition of wholesale funding aligns with that used by
other international market participants; including bank deposits, debt
securities in issue and subordinated liabilities. Excludes balances relating
to margins of £2.1 billion (31 December 2023: £2.4 billion).

Reconciliation of Group funding to the balance sheet

 At 30 June 2024           Included                              Cash collateral received              Fair value                                        Balance

                           in funding                            £bn                                   and other                                         sheet

                           analysis                                                                    accounting                                        £bn

                           £bn                                                                         methods

                                                                                                       £bn

 Deposits from banks                    3.3                                   2.5                                          (0.2)                                      5.6
 Debt securities in issue             81.6                                       -                                         (6.8)                                    74.8
 Subordinated liabilities             12.7                                       -                                         (2.3)                                    10.4
 Total wholesale funding              97.6                                    2.5
 Customer deposits                  474.7                                        -                                             -                                  474.7
 Total                              572.3                                     2.5

 At 31 December 2023
 Deposits from banks                    3.7                                   2.9                                          (0.4)                                      6.2
 Debt securities in issue             82.9                                       -                                         (7.3)                                    75.6
 Subordinated liabilities             12.1                                       -                                         (1.8)                                    10.3
 Total wholesale funding              98.7                                    2.9
 Customer deposits                  471.4                                        -                                             -                                  471.4
 Total                              570.1                                     2.9

LIQUIDITY RISK (continued)

Analysis of total wholesale funding by residual maturity

 Up to 1                                                   1 to 3                          3 to 6                          6 to 9                      9 to 12                         1 to 2                          2 to 5                          Over                              Total at 30 Jun 2024               Total at 31 Dec 2023

£bn
£bn
 month                                                     months                          months                          months                      months                          years                           years                           five years

 £bn                                                       £bn                             £bn                             £bn                         £bn                             £bn                             £bn                             £bn

 Deposits from banks                    1.6                             0.6                             0.5                             0.3                         0.3                                -                               -                                 -                                   3.3                                3.7
 Debt securities in issue:
 Senior unsecured notes issued          1.9                             0.4                             2.1                             5.4                         3.1                             4.9                           16.9                              12.6                                   47.3                               44.5
 Covered bonds                             -                               -                            0.5                             2.0                         0.1                             1.6                             6.6                               0.9                                  11.7                               14.1
 Commercial paper                       1.9                             3.1                             2.7                             1.8                         1.1                                -                               -                                 -                                 10.6                               12.3
 Certificates of deposit issued         0.5                             1.5                             1.9                             1.5                         1.4                             0.1                                -                                 -                                   6.9                                7.8
 Securitisation notes                      -                               -                               -                            0.1                            -                            0.1                             4.3                               0.6                                    5.1                                4.2
                                        4.3                             5.0                             7.2                           10.8                          5.7                             6.7                           27.8                              14.1                                   81.6                               82.9
 Subordinated liabilities                  -                               -                            0.8                             0.6                         0.3                             2.3                             2.4                               6.3                                  12.7                               12.1
 Total wholesale funding(1)             5.9                             5.6                             8.5                           11.7                          6.3                             9.0                           30.2                              20.4                                   97.6                               98.7

(1)  Excludes balances relating to margins of £2.1 billion (31 December
2023: £2.4 billion).

Analysis of term issuance in half-year to 30 June 2024

                           Sterling                                  US Dollar                                 Euro                                      Other                                     Total

                           £bn                                       £bn                                       £bn                                       currencies                                £bn

                                                                                                                                                         £bn

 Securitisation(1)                      0.9                                          -                                         -                                         -                                      0.9
 Covered bonds                             -                                         -                                         -                                         -                                         -
 Senior unsecured notes                 0.5                                       4.3                                       1.4                                       0.5                                       6.7
 Subordinated liabilities                  -                                         -                                      0.4                                          -                                      0.4
 Additional tier 1                         -                                         -                                         -                                         -                                         -
 Total issuance                         1.4                                       4.3                                       1.8                                       0.5                                       8.0

(1)  Includes significant risk transfer securitisations.

LIQUIDITY RISK (continued)

Liquidity portfolio

At 30 June 2024, the banking business had £136.0 billion of highly liquid
unencumbered LCR eligible assets, based on a monthly rolling average over the
previous 12 months post any liquidity haircuts (31 December 2023: £136.0
billion). This comprises £130.4 billion LCR level 1 eligible assets (31
December 2023: £131.3 billion) and £5.6 billion LCR level 2 eligible assets
(31 December 2023: £4.7 billion). These assets are available to meet cash and
collateral outflows and regulatory requirements. The Insurance business
manages a separate liquidity portfolio to mitigate insurance liquidity risk.

The banking business also has a significant amount of non-LCR eligible liquid
assets which are eligible for use in a range of central bank or similar
facilities. Future use of such facilities will be based on prudent liquidity
management and economic considerations, having regard for external market
conditions.

LCR eligible assets

                                              Average
                                              2024(1)                               2023(1)                               Change

%
                                              £bn                                   £bn

 Cash and central bank reserves                          72.2                                  83.9                                     (14)
 High quality government/MDB/agency bonds(2)             55.2                                  44.7                                       23
 High quality covered bonds                                3.0                                   2.7                                      11
 Level 1                                               130.4                                 131.3                                        (1)
 Level 2(3)                                                5.6                                   4.7                                      19
 Total LCR eligible assets                             136.0                                 136.0

(1)  Based on 12 months rolling simple average to 30 June 2024 (2023: 31
December 2023). Eligible assets are calculated as a simple average of
month-end observations over the previous 12 months post any liquidity
haircuts.

(2)  Designated multilateral development bank (MDB).

(3)  Includes Level 2A and Level 2B.

                              At 30 Jun 2024                      At 31 Mar 2024                      At 31 Dec 2023

                              %                                   %                                   %

 Liquidity coverage ratio(1)              144                                 143                                 142
 Net stable funding ratio(2)              130                                 130                                 130

(1)  The liquidity coverage ratio and its components are calculated as simple
averages of month-end observations over the previous 12 months.

(2)  Net stable funding ratio is based on an average of the four previous
quarters.

Encumbered assets

The Board and Group Asset and Liability Committee (GALCO) monitor and manage
total balance sheet encumbrance, including via a defined risk appetite. At 30
June 2024, the Group had £32.3 billion (31 December 2023: £38.0 billion) of
externally encumbered on-balance sheet assets with counterparties other than
central banks. The decrease in encumbered on-balance sheet assets was
primarily driven by a reduction in secured funding. The Group also had
£727.5 billion (31 December 2023: £704.5 billion) of unencumbered
on-balance sheet assets, and £133.2 billion (31 December 2023: £139.0
billion) of pre-positioned and encumbered assets held with central banks. The
decrease in the latter was primarily driven by monthly redemptions to the
prepositioned collateral pools. Primarily, the Group encumbers mortgages,
unsecured lending, credit card receivables and car loans through the issuance
programmes and tradable securities through securities financing activity. The
Group mainly pre-positions mortgage assets at central banks.

INTEREST RATE SENSITIVITY

The Group manages the risk to its earnings and capital from movements in
interest rates centrally by hedging the net liabilities which are stable or
less sensitive to movements in rates. As at 30 June 2024, the Group's sterling
structural hedge had a notional balance of £242 billion (a reduction from
£247 billion at 31 December 2023).

Illustrative cumulative impact of parallel shifts in interest rate curve(1)

The table below shows the banking book net interest income sensitivity to an
instantaneous parallel shift in interest rates. Sensitivities reflect shifts
in the interest rate curve. The actual impact will also depend on the
prevailing regulatory and competitive environment at the time. This
sensitivity is illustrative and does not reflect new business margin
implications and/or pricing actions today or in future periods, other than as
outlined. The sensitivity is greater on downward parallel shifts due to
pricing lags on deposit accounts.

The following assumptions have been applied:

•  Instantaneous parallel shift in interest rate curve, including UK Bank
Rate

•  Balance sheet remains constant

•  Illustrative 50 per cent pass-through on deposits and 100 per cent
pass-through on assets, which could be different in practice

                   Year 1                          Year 2                          Year 3

£m
£m
£m

 +50 basis points           c.225                           c.375                           c.625
 +25 basis points           c.125                           c.200                           c.300
 -25 basis points          (c.150)                         (c.200)                         (c.300)
 -50 basis points          (c.300)                         (c.375)                         (c.600)

(1)  Sensitivity based on modelled impact on banking book net interest
income, including the future impact of structural hedge maturities. Annual
impacts are presented for illustrative purposes only and are based on a number
of assumptions which are subject to change. Year 1 reflects the 12 months from
the 30 June 2024 balance sheet position.

 

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