REG - Maintel Holdings PLC - AGM Trading Update

Maintel HoldingsAnnouncement

03/06/2025 07:00

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RNS Number : 1121L  Maintel Holdings PLC  03 June 2025

3 June 2025

Maintel Holdings Plc
("Maintel" or the "Company")

 

AGM Trading Update

 

Maintel Holdings Plc, a leading provider of cloud and managed communications
services, issues the following trading statement ahead of its Annual General
Meeting later today.

 

During the first five months of the year, the Company was focused on
delivering continued pipeline growth across its focus technology pillars,
while planning the next phase of its transformation leveraging internal
process and system efficiency, spend optimisation and operational gearing.

 

Revenue performance reflects growing sales momentum after a slower than
expected start to the year. New contracts were signed with existing and new
customers within target growth vertical sectors and across its focus
technology pillars: Security and Connectivity, Customer Experience, and
Unified Comms and Collaboration. The first half contract wins included a
significant central government managed service contract through a large global
service provider. There continues to be a client-led variation in the delivery
of sales bookings, with a trend for long contracting cycles, and some projects
experiencing longer than anticipated delivery lead times.

 

As previously announced, the Company continues to contend with widely
publicised macroeconomic headwinds, including increased employer-related
costs. In response, Maintel has implemented mitigation measures, with the
initial benefit of these expected to be realised during the second half of the
year, boosting profitability. This, combined with the slower conversion of
some sales bookings in the first half and the solid progress on pipeline
growth for the second half, means the Board remains cautiously optimistic of
meeting market expectations for the current year which will be second half
weighted.

 

The Company has continued to enhance its differentiation in the market,
supported by its continuous intellectual property innovation. Its new
AuditTrack App will shortly be launched on the Maintel Application Platform,
providing a unique way to track historical configuration changes made within
the Genesys platform and meeting the demand of some of the Company's larger
customers. In addition, a new strategic partnership has been agreed with Zoom
Communications, combining Zoom's market leading AI embedded meeting,
collaboration and hybrid working platform, with Maintel's pedigree in managed
services, voice and network delivery, further broadening the platforms on
offer to customers to support their digital transformation journey.

 

As part of its business transformation, the senior leadership team has been
further strengthened, with the appointment of a new Chief Operating Officer
who will join the business in the summer. This will further enhance the
Operating Board's expertise as the Company pivots from a generalist to a
specialist managed service provider.

 

For further information, please contact:

 

 Maintel Holdings PLC                                      Tel: 0344 871 1122
 Dan Davies, Interim Chief Executive Officer

 Gab Pirona, Chief Financial Officer

 Cavendish (Nomad and Broker)                              Tel: 020 7220 0500
 Jonny Franklin-Adams / Hamish Waller (Corporate Finance)

 Sunila de Silva (Corporate Broking)

 Hudson Sandler (Financial PR)                             Tel: 020 7796 4133
 Wendy Baker / Nick Moore                                  m (mailto:maintel@hudsonsandler.com) aintel@hudsonsandler.com
                                                           (mailto:maintel@hudsonsandler.com)

 

Notes to editors

 

Maintel Holdings Plc ("Maintel") is a leading provider of cloud
communications, security and connectivity managed communications services to
the UK public and private sectors. Its services aim to help its clients create
customer experiences, services and workplaces that inspire and empower people,
with a focus across three strategic pillars of technology:

 

·   Unified Communications and Collaboration - Making customers' people more
effective, efficient, and collaborative with UC&C technology. The core
focus of this pillar is the high growth Unified Communications as a Service
(UCaaS) market segment.

 

·     Customer Experience - Helping customers to acquire, delight and
retain their customers using customer experience technology. The core focus of
this pillar is the high growth Contact Centre as a Service (CCaaS) market
segment.

 

·   Security & Connectivity - Securely connecting customers' people,
partners and guests to their cloud platforms, applications, and data with
secure connectivity, and protecting their business from cyber threat. The core
focus of this pillar is the high growth Software Defined Wide Area Networking
(SD-WAN) and Security Service Edge (SSE) segments.

 

Maintel combines technology from its strategic, global technology vendor and
carrier partners, with its own Intellectual Property, deployed from and
managed by its own platforms, to provide seamless solutions that its customers
can consume without the need for the internal skillset required to design,
deploy and manage the technology themselves.

 

Maintel serves the whole market, with a particular focus on key verticals of
Financial Services, Retail, Public Healthcare, Local Government, Higher
Education, Social Housing and Utilities. Its core market constitutes
organisations with between 250 and 10,000 employees in the private, public and
not-for-profit sectors with headquarters in the UK.

 

The Company was founded in 1991 and it listed on London's AIM market in 2004
(AIM: MAI).

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