REG - Maintel Holdings PLC - Trading Update

Maintel HoldingsAnnouncement

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RNS Number : 8518P  Maintel Holdings PLC  22 January 2026

22 January 2026

Maintel Holdings plc

("Maintel", the "Company" or the "Group")

 

Trading Update

Resilient performance underpinned by a strong sales pipeline

 

Maintel Holdings Plc, a leading provider of cloud communications, connectivity
and security managed services, issues the following trading update for the
financial year ended 31 December 2025, based on unaudited accounts.

 

The Company expects that its 2025 full year results will be in line with
consensus(1), with total revenue expected to be £92.2 million and Adjusted
EBITDA(2) expected to be £7.2 million. This performance reflected new
contract wins in target vertical sectors and technology segments.  While
sales in the Public Sector were slightly subdued and the new customer
acquisition landscape remained competitive during the second half of 2025, the
performance of major enterprise accounts within the Private Sector continued
to be strong, particularly in Retail and Financial Services.

 

Throughout 2025, the Company's sales pipeline was its strongest for many
years, with continued growth in the pipeline during the second half. In total,
approximately £50.0 million of Total Contract Value in new business was
signed, with both new and existing customers. Contract durations for new
business are typically between 3-5 years. In the second half of the year this
included contracts for a nationwide SD-WAN and network security managed
service with a leading UK retailer; an Agentic AI customer experience
automation deployment for a large credit management company; and a public
cloud Unified Communications solution across around 320 stores and
distribution centres in the UK and the Republic of Ireland for a major
retailer.

 

Net debt(3) at 31 December 2025 was £18.3 million (31 Dec 2024: £16.7
million; 30 June 2025: £18.0 million), with cash flow generated in line with
the revenue performance, alongside continued working capital discipline.

 

The Company has continued to make good progress on its ongoing transformation
programme, addressing the Group's organisational structure, leadership
capability, cost base, ways of working and operational efficiency. Under the
transformation programme, the Company has deepened its proposition across key
industry verticals and has extended its vendor partnerships with the launch of
a new strategic partnership with Zoom, offering a fully managed and
AI-embedded Zoom Collaboration and Customer Experience solution. Additionally,
progress has been made on the deployment of AI-powered and automated
solutions, which have improved internal systems and processes, and large-scale
customer network deployments have benefited from rapid, right-first-time
rollout automation. The cost benefits of initiatives implemented to date
continue to be realised.

 

Looking ahead, the Company remains focused on its purpose of using technology
to create customer experiences, services and workplaces that inspire and
empower people and on realising its growth potential.

 

 

(1) FY25 consensus is for Revenue of £95.0 million and Adjusted EBITDA of
£7.0 million

(2) Adjusted EBITDA is adjusted for exceptional items and share based payments

(3) Net Debt excludes issue costs of debt and IFRS 16 liabilities

 

-ends-

 

For further information, please contact:

 

 Maintel Holdings PLC                                       Tel: 0344 871 1122
 Dan Davies, Chief Executive Officer

 Gab Pirona, Chief Financial Officer

 Cavendish (Nomad and Broker)                               Tel: 020 7220 0500
 Jonny Franklin-Adams / Seamus Fricker (Corporate Finance)

 Sunila de Silva (Corporate Broking)

 Hudson Sandler (Financial PR)                              Tel: 020 7796 4133
 Wendy Baker / Nick Moore                                   m (mailto:maintel@hudsonsandler.com) aintel@hudsonsandler.com
                                                            (mailto:maintel@hudsonsandler.com)

 

Notes to editors

 

Maintel Holdings Plc ("Maintel") is a leading provider of cloud
communications, networking and security managed services to the UK public and
private sectors. Its services aim to help its clients operate at the highest
level by designing, implementing, innovating and managing their vital digital
communication solutions, with a focus across three strategic pillars:

 

·   Unified Communications and Collaboration - Making customers' people more
effective, efficient, and collaborative with UC&C technology. The core
focus of this pillar is the high growth Unified Communications as a Service
(UCaaS) market segment.

 

·    Customer Experience - Helping customers to acquire, delight and retain
their customers using customer experience technology. The core focus of this
pillar is the high growth Contact Centre as a Service (CCaaS) market segment.

 

·   Security & Connectivity - Securely connecting customers' people,
partners and guests to their cloud platforms, applications, and data with
secure connectivity, and protecting their business from cyber threat. The core
focus of this pillar is the high growth Software Defined Wide Area Networking
(SD-WAN), Security Service Edge (SSE) and Cyber Managed Service market
segments.

 

Maintel combines technology from its strategic, global technology vendor and
carrier partners, with its own Intellectual Property, deployed from and
managed by its own platforms, to provide seamless solutions that its customers
can consume without the need for the internal skillset required to deploy and
manage the technology themselves.

 

Maintel serves the whole market, with a particular focus on key verticals of
Financial Services, Retail, Public Healthcare, Local Government, Higher
Education, Social Housing and Utilities. Its core market constitutes
organisations with between 250 and 10,000 employees in the private, public and
not-for-profit sectors with headquarters in the UK.

 

The Company was founded in 1991 and it listed on London's AIM market in 2004
(AIM: MAI).

 

 

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