REG - Marks and Spencer Gp - Cyber Incident - Further Update

Marks and SpencerAnnouncement

Tue 08:30

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RNS Number : 4286I  Marks and Spencer Group PLC  13 May 2025

 

MARKS AND SPENCER GROUP PLC

 

CYBER INCIDENT - FURTHER UPDATE

 

Marks and Spencer Group plc ("M&S") is providing a further update on the
cyber incident reported on 22 April 2025.

 

As part of our proactive management of the incident, we have taken steps to
protect our systems and engaged leading cyber security experts. We have also
reported the incident to relevant government authorities and law enforcement,
who we continue to work closely with.

 

Today, we are writing to customers informing them that due to the
sophisticated nature of the incident, some of their personal customer data has
been taken. Importantly, the data does not include useable payment or card
details, which we do not hold on our systems, and it does not include any
account passwords. There is no evidence that this data has been shared.

 

We have said to customers that there is no need to take any action. For extra
peace of mind, they will be prompted to reset their password the next time
they visit or log onto their M&S account and we have shared information on
how to stay safe online.

 

We remain grateful for the support that our customers, colleagues, partners
and suppliers have shown us during this time.

 

 

- Ends -

 

 

For more information, please call:

 

Investor Relations: Fraser Ramzan +44 (0) 7554 227 758

Corporate Press Office: +44 (0) 20 8718 1919

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