REG - Marks Electrical Grp - Response to CMA Announcement

Marks ElectricalAnnouncement

18/11/2025 11:00

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RNS Number : 0093I  Marks Electrical Group plc  18 November 2025

Marks Electrical Group plc

Response to CMA Announcement

Marks Electrical Group plc ("Marks Electrical" or "the Group"), the online
electrical retailer, notes today's announcement by the Competition and Markets
Authority ("CMA") regarding the opening of an investigation under the Digital
Markets, Competition and Consumers Act 2024 ("DMCCA") into certain online
pricing practices across a number of businesses, including Marks Electrical.

We pride ourselves on transparency, clear pricing, and providing services that
customers consistently value. For many years we have led the way in offering
optional recycling, packaging removal and old-appliance collection services,
helping to reduce landfill waste and ensuring responsible disposal of plastics
and polystyrene. These services are highly popular with our customers and
remain entirely optional.

Our checkout has endeavoured to present these services with clear
descriptions, clear pricing, and a simple one-click option to remove them.
Product prices and service costs are shown separately and prominently,
ensuring customers can make informed decisions before completing their
purchase.

Following initial engagement with the CMA, we have already taken proactive
steps to further align the presentation of optional services with the CMA's
most recent expectations under the DMCCA. We will continue to work
constructively with the CMA to ensure our customer experience remains both
transparent and compliant.

Marks Electrical is committed to full compliance with all applicable consumer
and competition laws, including the DMCCA. The Group is proactively engaging
with CMA and will cooperate fully with the investigation.  A further
announcement will be made as appropriate.

 

 

Enquiries:

Marks Electrical Group
plc                                                    Via
DGA Group:

Mark Smithson
(CEO)
      Tel: +44 (0)20 7664 5095

Tom Pallat (Interim CFO)
 
 

 

DGA Group (Financial PR)

Jonathon Brill / James Styles
                                                               Tel:
+44 (0)20 7664 5095

markselectrical@dgagroup.com (mailto:markselectrical@dgagroup.com)
 
 
 
 
 

Canaccord Genuity (NOMAD and Broker)

Max Hartley / George Grainger
                            Tel: +44 (0)20 7523 8000
 

 

About Marks Electrical

Marks Electrical is a highly scalable, technology driven e-commerce electrical
retailer which sells, delivers, installs and recycles a wide range of
household electrical products. The Group was founded in Leicester in 1987 by
Mark Smithson and has scaled into a nationwide online retailer with a
compelling growth track record, thanks to its vertically integrated, low-cost,
high-quality operating model, supported by the ongoing structural shift of
consumers to purchase online. The Group operates within the UK Major Domestic
Appliances (MDA) and Consumer Electronics (CE) market, estimated to be worth
approximately £7 billion.

Primarily through its simple, clear and intuitive website -
markselectrical.co.uk - the Group offers over 4,500 products from over 50
leading brands across its main product categories, which include Cooking,
Refrigeration, Washers & Dryers, Dishwashers and Audio-Visual. These
products are sourced from UK distributors of the brands, with whom the Group
maintains strong and direct relationships. Marks Electrical delivers direct to
customers in its owned and branded vehicles, operated by the Group's skilled
team of delivery drivers, who are also able to offer installation and
recycling services.

For further information, visit the Marks Electrical corporate
website: https://group.markselectrical.co.uk
(https://group.markselectrical.co.uk/)  and its retail
website: https://markselectrical.co.uk/ (https://markselectrical.co.uk/) .

 

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