Picture of Natwest logo

NWG Natwest News Story

0.000.00%
gb flag iconLast trade - 00:00
FinancialsBalancedLarge CapTurnaround

REG - NatWest Group plc - Final Results - NatWest Group plc

For best results when printing this announcement, please click on link below:
http://newsfile.refinitiv.com/getnewsfile/v1/story?guid=urn:newsml:reuters.com:20220218:nRSR0786Ca&default-theme=true

RNS Number : 0786C  NatWest Group plc  18 February 2022

 

    Annual Results

      For the year ended 31 December 2021

 

 

 

 

 

 

natwestgroup.com

 

 

 

NatWest Group plc

2021 NatWest Group performance summary

Alison Rose, Chief Executive Officer, commented:

 

 

NatWest Group delivered a strong performance in 2021 as we returned to
profitability, made progress against our strategy and distributed more than
£3.8 billion of capital to our shareholders, including £1.7 billion to the
taxpayer.

 

We are acutely aware of the challenges that many people, families and
businesses continue to face up and down the country and are working alongside
our customers to provide the support they need - whether that is managing
their money better, saving for a house or retirement or starting or growing a
new business - as well as playing a leading role in the transition to net
zero.

 

As our economy recovers and the trend towards digital services accelerates, we
are investing to deliver long term value in the bank and drive sustainable
growth.  We will do this by building closer and deeper relationships with our
customers and by supporting their evolving needs and expectations at every
stage of their lives.

 

 

Resilient financial performance in a challenging environment

-    Full year attributable profit of £2,950 million and a return on
tangible equity of 9.4%.

 

-    Income across the UK and RBSI retail and commercial businesses,
excluding notable items, increased by 1.4% compared with 2020 principally
reflecting balance sheet growth although this was offset by a 61.5% reduction
in NatWest Markets income.

 

-    Q4 2021 Bank NIM((1)) of 2.38% was 3 basis points higher than Q3 2021
reflecting higher yield curve and higher unsecured balances partly offset by
lower mortgage margins.

 

-    Other expenses, excluding operating lease depreciation and Ulster Bank
RoI direct costs, were £256 million, or 4.0% lower than 2020, in line with
our target for the year.

 

-    A net impairment release of £1,278 million, or 35 basis points of
gross customer loans, principally reflects releases in non-default portfolios
and the low levels of realised losses we have seen across the year.

 

-    A final dividend of 7.5p is proposed and we intend to commence an
ordinary share buy-back programme of up to £750 million in the first half of
the year, taking total distributions deducted from capital in the year to
£3.8 billion.

 

 

Robust balance sheet with strong capital and liquidity levels

-    The CET1 ratio remains strong at 18.2%, reducing by 50 basis points in
the quarter due to our proposed on market buybacks and dividends. On 1 January
2022, the proforma CET1 ratio was 15.9% following regulatory changes.

 

-    The liquidity coverage ratio of 172% increased by 6 percentage points
in the quarter.

 

-    Across the UK and RBSI retail and commercial businesses, net lending
excluding UK Government support schemes increased by £7.8 billion, or 2.6%,
including £10.8 billion of mortgage growth, and increased by £0.8 billion in
Q4 2021.

 

-    Customer deposits increased by £48.1 billion during 2021 to £479.8
billion.

 

 

(1)      Excludes NatWest Markets, Liquid Asset Buffer and Ulster Bank
RoI.

 

 

 

 

Our purpose in action

We champion potential, helping people, families, and businesses to thrive. By
working to benefit our customers, colleagues, and communities, we will deliver
long-term value and drive sustainable returns to our shareholders. Some key
achievements in 2021 include:

 

People and families

-    Over one million customers have now grown their savings with us by
£100 or more for the first time, including 471,000 in 2021.

 

-    60% of our active current account customers exclusively bank with us
using digital channels ((1)).

 

-    In Retail Banking, we have completed £728 million of Green Mortgages
since their launch in Q4 2020, rewarding customers for choosing an energy
efficient home.

 

-    As part of our strategy to help families and young people manage their
money more effectively, we acquired the fintech business RoosterMoney, whose
pocket money app aims to build money confidence and financial capability from
an early age.

 

-    Our dedicated customer care line, which was set up as a result of the
pandemic, has helped and supported 527,123 people in 2021.

 

-    Net lending grew by £7.8 billion((1)) in 2021, primarily driven by
growth in mortgages.

Businesses

-    Announced a target to provide an additional £100 billion Climate and
Sustainable Funding and Financing to customers between the 1 July 2021 and the
end of 2025, alongside plans to launch a new green loan product for small to
medium-sized enterprise (SME) customers((3)).

 

-    We committed £6 billion to help SMEs grow, of which £4 billion has
already been allocated, and we doubled our funding of female entrepreneurship
to £2 billion.

 

-    We are the first major bank to join forces with a renewable energy
supplier and, through our collaboration with Octopus, we offer our retail,
business and wealth customers a tailored package that improves the cost and
efficiency of owning and running an electric vehicle.

 

Colleagues

-    In 2021, we were listed as one of The Times Top 50 Employers for
Women' for the eleventh consecutive year and named by LinkedIn as one of the
top 25 workplaces in the UK to grow a career.

 

-    For the fifth year, we've retained our place in Bloomberg's 'Global
Gender Equality Index'.

 

-    We have been listed in the 'Working Families Benchmark Top 10
Employers', showing that we are among those leading the way in building a
flexible, family-friendly workplace.

 

-    In 2021, we provided all colleagues with access to build future skills
through the NatWest Group Learning Academy. This supports our commitment for
all colleagues to be upskilled in future-focused skills by 2025.

 

Communities

-    Recognised by Good Business Pays for our commitment to paying our
invoices promptly to suppliers.

 

-    In July 2021, Coutts became a certified B Corp, evidencing our
commitment to balance people, profit and the planet.

 

-    Following a successful launch in Q1 2021, in Q4 2021 we extended our
employability programme, CareerSense, to support 13-24-year-olds not in
employment, education, or training with readiness for work.

 

-    Through our seven regional boards, we are uniquely positioned to
champion the potential of our regions and communities throughout the UK,
helping people, families, and businesses to thrive.

 

-    During the year we collaborated with the Centre for Social Justice to
explore what government, business and the third sector can do to strengthen
local communities as the UK recovers from the pandemic.

 

(1)      Retail Banking current account customers only as at 31 December
2021 - 87% of our retail customer needs are now met digitally, with 60% of our
customers banking exclusively digitally. Only activity in the last quarter is
considered.

(2)      Net lending to customers across the UK and RBSI retail and
commercial businesses, excluding UK Government lending schemes.

(3)      In October 2021, having surpassed our previous 2020-21 £20
billion target during H1 2021, NatWest Group announced an ambition to provide
£100 billion Climate and Sustainable Funding and Financing between 1 July
2021 and the end of 2025.

 

 

 

Chief Executive's Statement

 

We champion potential, helping people, families, and businesses to thrive.

 

Our future and our growth are built on this one, clear purpose. It's what
drives us, defines us, and guides us. Because getting this right means success
- for ourselves and for everyone we serve.

 

NatWest Group's execution is centred around our purpose, driving sustainable
growth through our strategic priorities. We are a relationship bank for a
digital world, building ever deeper and closer connections with our customers
throughout their financial lives, enabling people, families and businesses
to thrive.

 

As I look back on 2021, I'm filled with admiration for the resilience and
adaptability that our colleagues and customers have demonstrated during the
pandemic. Faced with unprecedented and constantly evolving challenges to the
UK's public health and economy, the collective response has been nothing short
of extraordinary.

 

As it has been throughout the pandemic, the health and well-being of our
colleagues and customers continues to be our highest priority. In particular,
for the key workers who have remained in our offices and branches to provide
the level of service and support our customers have needed to rebuild and
thrive.

 

NatWest Group is the UK's leading business bank. It is also a truly regional
bank, serving 19 million customers throughout the UK. We are proud of the role
we play and the relationships we already have across every part of the
country. And we are well positioned to deepen these relationships and to help
our customers, our economy and our bank to grow because of the actions we have
taken in recent years.

 

Thrive together

 

In spite of the difficult economic environment and the pressure this continues
to place on people, families and businesses up and down the country, the UK
remains an attractive and entrepreneurial market, with small and medium-sized
enterprises (SMEs) driving around half of UK turnover and employing 60% of the
private sector workforce. It is also an increasingly competitive market,
where banks have to maintain their relevance to earn their growth.

 

As the economy starts to recover and grow, customers' expectations of banks
are changing faster than ever. So too is the way people live and work.
Customers want a simple, engaging experience, designed to anticipate
particular needs and reflect their priorities, just as they have in other
areas of their lives.

 

When I first took up my role as Chief Executive, we committed to a purpose
that guides all of our decision-making - we champion potential, helping
people, families and businesses to thrive. We also set out clear areas of
strategic focus to deliver on this purpose in order to drive sustainable
returns for our shareholders and build sustainable value in our bank. We are
executing well against these areas of focus, delivering growth in key areas
while controlling costs, better allocating our capital and accelerating our
digital transformation.

 

As a relationship bank for a digital world, our focus now is on the
opportunities we see for future growth. It is a simple principle: if our
customers and economy thrive, so will we.

 

Sustainable growth will come from ever closer and deeper relationships with
our customers at every stage of their lives. Relationships that are based on
insight and shared goals, delivering a simpler customer experience that
removes complexity and frustration. Relationships that reflect customers'
values and aspirations for themselves and society. Relationships that start
earlier in our customers' lives and which adapt to meet their evolving needs.
All of which will be enabled by the strategic partnerships and acquisitions we
have made, and by our efforts to simplify how customers interact with our bank
so they can enjoy an easier, frictionless banking experience. It will also be
driven by a better allocation of our capital - with £3 billion being invested
in the business across a three-year period from 2021 to 2023, in addition to
the sustainable returns we are delivering to shareholders.

 

Delivering on our strategy

 

Of course, we are building from strong foundations. Our operating profit for
2021 of £4.0 billion (£4.3 billion including operating profit from
discounted operations((1))) increased from a loss of £481 (£351 million
including operating profit from discounted operations((1))) million the year
before. This included impairment releases of £1.3 billion, which reflected
the low levels of realised losses we have seen across the year.

 

We also continued to make progress against our other financial targets. The
bank's net lending - excluding government schemes - grew by £7.8 billion in
2021, primarily driven by growth in mortgages. We removed a further £256
million of costs from the business and retain a capital ratio well above our
target range.

At the same time, our digital transformation accelerated as our customers
chose to interact with us in different ways. Around 60% of our retail current
account holders now only interact with us digitally ((2)) and we have seen
further strong growth in mobile payments and video banking. This
digitalisation of customer journeys is crucial to our future growth, and our
Net Promoter Scores are improving in key segments as a result. For example,
our much-improved online process for renewing mortgages now takes as little as
10 minutes.

(1)      Refer to the Non-IFRS financial measures section for details of
the basis of preparation and reconciliation of Non-IFRS financial and
performance measures.

(2)      Retail Banking current account customers only as at 31 December
2021 - 87% of our retail customer needs are now met digitally, with 60% of our
customers banking exclusively digitally. Only activity in the last quarter is
considered.

 

 

Chief Executive's Statement continued

 

We are also using our digital capabilities to keep our customers safe and to
build their financial capabilities, with credit scoring now available in our
app, dedicated support lines available for customers in vulnerable situations
and more than 1 million customers growing their savings with us by £100 or
more for the first time.

As the UK's leading business bank and a committed champion of start-ups, we
are removing barriers to enterprise, tackling inequality and supporting growth
by helping entrepreneurs achieve their ambitions. We offer the UK's largest
fully funded business accelerator network, with accelerator hubs across the
country providing support for high-growth businesses, especially those led by
under-represented groups. During the pandemic, we pivoted this support for
entrepreneurs to be delivered digitally, as we did with our 'Dream Bigger'
programme which helps 16-18-year-old girls develop transferable
entrepreneurial skills. We also helped create the SME Transformation Taskforce
to unlock the growth opportunity for the UK economy, identified in our
'Springboard to Sustainable Recovery' report.

Turning to our own business, the capital restructuring of NatWest Markets has
made substantial progress. It is simpler, less capital intensive and better
able to create opportunities for our commercial customers by meeting their
financing and risk management needs, and by providing access to global markets
as well as leadership in high-growth areas, such as the green and sustainable
bond markets. As a result, we are creating a new franchise called Commercial
and Institutional by bringing together our Commercial Banking, NatWest Markets
and RBS International businesses. The creation of this new franchise is a
further step in removing complexity and becoming a simpler bank for customers
to deal with.

We continue to make good progress on our phased withdrawal from the Irish
market, minimising job losses and protecting services while supporting our
customers and colleagues to allow a smooth transition. During the year, we
signed two agreements with Allied Irish Banks p.l.c. (AIB) and Permanent TSB
p.l.c. (PTSB) which account for about 60% of the Ulster Bank loan book in the
Republic of Ireland, including the transfer of colleagues, wholly or mainly
supporting the relevant portfolios and 25 branch locations.

These structural changes, along with our strong capital position and continued
capital generation, mean that we are well placed to invest for growth, to
provide the support our customers need as the economy recovers and to drive
sustainable returns to shareholders, with £3.8 billion shareholder
distributions announced for 2021 through dividends and buybacks.

The bank's financial performance in 2021 also included a fine following
breaches of the Money Laundering Regulations 2007. NatWest Group takes its
responsibility to prevent and detect financial crime extremely seriously. We
deeply regret that we failed to adequately monitor one of our customers
between 2012 and 2016 to prevent money laundering. And while the case has now
come to an end, we continue to invest significant resources in the ongoing
fight against financial crime and fraud.

We are delivering our strategy through four strategic priorities, with the aim
of driving long-term sustainable value and delivering on our 2023 targets,
which we are now updating. As the economy recovers, we feel more confident
about income and so we are providing guidance for the first time. In 2022, we
expect to deliver income excluding notable items of above £11.0 billion in
the Go-forward group((1,2)). We are amending our cost reduction target to
around 3% per annum for 2022 and 2023((2,3)), reflecting higher inflation and
our ongoing investment in the business. Nevertheless, we maintain a strong
focus on continued cost discipline. We retain our 2023 CET1 ratio of 13-14%,
and we have upgraded our return on tangible equity target in 2023 to
comfortably above 10% for the Group.

Tackling climate change

One key area where our bank has a critical role to play is in helping to
tackle climate change. It is the biggest challenge we face as a society,
requiring collaboration and co-operation on a global scale, and NatWest Group
was proud to sponsor the COP26 global climate conference which took place in
Glasgow in October/November 2021.

Our industry has a responsibility to drive and influence positive change. As
such, NatWest Group is committed to getting its own house in order, bringing
to an end the most harmful activity and providing the support, advice and
products our customers need in order to accelerate the transition to a
net-zero economy.

We are one of the few banks to offer a Green Mortgage product, with £728
million of lending to retail customers since its launch in Q4 2020, and we
established the Sustainable Homes and Buildings Coalition with British Gas,
Worcester Bosch and Shelter to improve the energy efficiency of buildings in
the UK. Working with the fintech company CoGo, we were also the first bank to
introduce a carbon-tracking feature in our mobile banking app. And we are
helping colleagues and customers to move to electric vehicles through a
collaboration with Octopus Energy.

 

 

 (1)  Income excluding notable items.
 (2)  Go-forward group excludes Ulster Bank RoI.
 (3)  Go-forward group other operating expenses defined as total expenses less
      litigation and conduct costs.

 

 

 

 

Chief Executive's Statement continued

 

Our Springboard to Sustainable Recovery report found that the transition to
net zero can create a huge opportunity for SMEs. Close to 40% of our
accelerator hubs are dedicated to supporting sustainable businesses to help
our most innovative start-ups to take advantage of this opportunity. There is
a clear societal responsibility here, but also an obvious commercial
imperative in helping our customers to thrive as we transition to net zero.

Building a culture to champion potential

 

In seeking to make a positive contribution to the communities we serve, we are
also building an open, inclusive and progressive place to work, breaking down
barriers for our customers and for our colleagues.

 

We are a learning organisation and our culture is critical to our future
success. We have worked with our colleagues as well as with our customers,
suppliers and communities to create a new set of values that reflect the
organisation we are today. Values that match the ambition, optimism and energy
our purpose has given us, and that we can all believe in.

 

This builds on the progress we have made in recent years as we consider the
needs of all our colleagues and stakeholders. In 2021, we launched our global
Talent Academy to help identify and develop colleague potential, with almost
4,000 accepted onto the programme. We also offered mental health workshops for
our line managers and our 1,300 Wellbeing Champions, as well as seeing strong
take up of our virtual GP and physiotherapy offers.

 

Outside the bank, we launched our CareerSense programme, providing more than
8,200 young people with free access to tools that will develop critical skills
and support their employability prospects. We were also recognised by the Good
Business Pays campaign for our commitment to paying our suppliers the day
after receiving an invoice, in line with the Supplier Charter which we
introduced in 2020.

 

In our top three layers globally, 38% of roles are currently filled by female
colleagues, a 9% increase since we first introduced our target to have a full
gender balance in these roles by 2030, but a 1% decrease from 31 December
2020. We know we have more to do and we continue to focus on the recruitment,
retention and advancement of women to meet our 2030 target.

 

In 2020, we launched the Racial Equality Taskforce to listen, learn and better
understand the barriers faced by colleagues, customers and communities from
Black, Asian and Minority Ethnic backgrounds. Of those who disclose their
ethnicity, we have an aggregate of 11% Black, Asian and Minority Ethnic
colleagues in our top four layers in the UK; a 3% increase since our 14%
target was first introduced in 2018.

 

Living up to our purpose

 

Over the coming years, we will create a closer and deeper relationship with
the people, families and businesses that we serve throughout the UK. From
teenagers to retirees, from newlyweds to new homeowners and from start-ups to
the largest multinationals, we will understand them better, provide more value
to them and help them to thrive.

 

By playing such a central role throughout the lives of our customers, by
taking action on the issues they care about and by retaining their business as
their needs and aspirations change, our bank will go from strength to
strength.

 

More than that, it will make a meaningful contribution to our society, helping
to grow and transition our economy as we move towards net zero, sustainably
growing our business by living up to our purpose.

 

 

Alison Rose

Group Chief Executive Officer

 

 

 

Outlook((1))

The economic outlook remains uncertain. We will monitor and react to market
conditions and refine our internal forecasts as the economic position evolves.
The following statements are based on current market interest rate and
economic expectations.

 

-    In 2023, we expect to achieve a return on tangible equity of
comfortably above 10% for the Group.

-    In 2022, we expect income excluding notable items to be above £11.0bn
in the Go-forward group.

-    We plan to invest around £3 billion over 2021 to 2023 but, with
continuing simplification, we plan to reduce Go-forward group operating
expenses, excluding litigation and conduct costs, by around 3% in both 2022
and 2023.

-    As a result of positive actions to change the shape of our book in
recent years, we expect our through-the-cycle impairment loss rate to be
around 20 - 30 basis points. We expect our 2022 and 2023 impairment charge to
be lower than our through the cycle loss rate.

-    Across 2022 and 2023, we expect movements in RWAs to largely reflect
lending growth and our phased withdrawal from the Republic of Ireland.

 

Capital and funding

-    We aim to end 2022 with a CET1 ratio of around 14% and target a ratio
of 13-14% by 2023.

-    We intend to maintain ordinary dividends of around 40% of attributable
profit and to distribute a minimum of £1 billion in each of 2022 and 2023 via
a combination of ordinary and special dividends.

-    We intend to maintain capacity to participate in directed buybacks of
the UK Government stake, recognising that any exercise of this authority would
be dependent upon HMT's intentions and is limited to 4.99% of issued share
capital in any 12-month period.

-    We will consider further on-market buybacks, in addition to the £750
million announced today, as part of our overall capital distribution approach
as well as inorganic opportunities provided they are consistent with our
strategy and have a strong shareholder value case.

-    As part of the NatWest Group capital and funding plans we intend to
issue between £3 billion to £5 billion of MREL-compliant instruments in
2022, with a continued focus on issuance under our Green, Social and
Sustainability Bond Framework. NatWest Markets plc's funding plan targets £4
billion to £5 billion of public benchmark issuance.

 

Ulster Bank ROI

-    We have made good progress on our phased withdrawal from the Republic
of Ireland and expect the majority of the Allied Irish Banks and Permanent TSB
asset sales to be largely complete by the end of 2022 and deposits to reduce
over a longer timescale.

-    We would expect income and RWAs to follow the balance sheet
trajectory. We expect the cost base to reduce over time and anticipate other
operating expenses, excluding withdrawal related costs, in 2023 will be around
€200 million lower than 2021.

-    We expect to incur disposal losses through income of around €300
million in 2022 and withdrawal related costs of around €600 million across
2022-24, with around €500 million incurred by the end of 2023.

-    We expect the phased withdrawal to be capital accretive.

 

 

 

 

 (1)  The guidance, targets, expectations and trends discussed in this section
      represent NatWest Group plc management's current expectations and are subject
      to change, including as a result of the factors described in the Risk Factors
      section on pages 406 to 426 of the 2021 NatWest Group plc Annual Report and
      Accounts and on pages 179 to 200 of the NatWest Markets Plc 2021 Annual Report
      and Accounts These statements constitute forward-looking statements. Refer to
      Forward-looking statements in this document.

 

Business performance summary
                                                             Year ended                    Quarter ended
                                                             31 December  31 December      31 December  30 September  31 December
                                                             2021         2020 (1)         2021         2021 (1)      2020 (1)
                                                             £m           £m               £m           £m            £m
 Continuing operations
 Go-forward group income (2)                                 10,284       10,286           2,579        2,629         2,404
 Total income                                                10,512       10,508           2,622        2,708         2,462
 Operating expenses                                          (7,758)      (7,858)          (2,328)      (1,931)       (2,329)
 Profit before impairment releases/(losses)                  2,754        2,650            294          777           133
 Operating profit/(loss) before tax                          4,032        (481)            635          1,010         (6)
 Profit/(loss) attributable to ordinary shareholders         2,950        (753)            434          674           (109)

 Excluding notable items within total income (3)
 Go-forward group income excluding notable items (2)         10,074       10,670           2,517        2,511         2,485
 Total income excluding notable items (2)                    10,267       10,892           2,560        2,555         2,543
 Operating expenses                                          (7,758)      (7,858)          (2,328)      (1,931)       (2,329)
 Profit before impairment releases/(losses)
  excluding notable items                                    2,509        3,034            232          624           214
 Operating profit/(loss) before tax excluding notable items  3,787        (97)             573          857           75
 UK and RBSI retail and commercial income excluding
  notable items (2)                                          9,620        9,486            2,510        2,423         2,319

 Performance key metrics and ratios
 Bank net interest margin (2,4)                              2.39%        2.46%            2.38%        2.35%         2.44%
 Bank average interest earning assets (2,4)                  £314bn       £301bn           £318bn       £315bn        £306bn
 Cost:income ratio (2)                                       73.4%        74.4%            88.6%        70.9%         94.5%
 Loan impairment rate (2)                                    (35bps)      85bps            (38bps)      (26bps)       15bps
 Total earnings per share attributable to ordinary
  shareholders - basic                                       25.4p        (6.2p)           3.8p         5.8p          (0.9p)
 Go-forward return on tangible equity                        10.0%        (1.3%)           5.6%         8.6%          nm
 Return on tangible equity (2)                               9.4%         (2.4%)           5.6%         8.6%          (1.4%)

 

 

Go-forward group excludes Ulster Bank RoI and discontinued operations.

 

For the notes to this table, refer to the following page.

 

 

Business performance summary continued

 

                                                                              31 December  30 September  31 December
                                                                              2021         2021 (1)      2020 (1)
                                                                              £bn          £bn           £bn
 Balance sheet
 Total assets                                                                 782.0        778.3         799.5
 Funded assets (2)                                                            675.9        674.5         633.0
 Loans to customers - amortised cost                                          359.0        361.0         360.5
 Loans to customers and banks - amortised cost and FVOCI                      369.8        374.0         372.4
 Go-forward group net lending                                                 352.3        347.8         342.5
 UK and RBSI retail and commercial net lending excluding UK Government
  support schemes (2)                                                         305.7        304.9         297.9
 Impairment provisions - amortised cost                                       3.8          4.3           6.0
 Total impairment provisions                                                  3.8          4.4           6.2
 Expected credit loss (ECL) coverage ratio                                    1.0%         1.2%          1.7%
 Assets under management and administration (AUMA) (2)                        35.6         35.7          32.1
 Go-forward group customer deposits (2)                                       461.4        457.8         412.1
 Customer deposits                                                            479.8        476.3         431.7
 UK and RBSI retail and commercial customer deposits (2)                      443.4        437.2         403.2

 Liquidity and funding
 Liquidity coverage ratio (LCR)                                               172%         166%          165%
 Liquidity portfolio                                                          286          278           262
 Net stable funding ratio (NSFR) (5)                                          157%         155%          151%
 Loan:deposit ratio (2)                                                       75%          76%           84%
 Total wholesale funding                                                      77           67            71
 Short-term wholesale funding                                                 23           22            19

 Capital and leverage
 Common Equity Tier (CET1) ratio (6)                                          18.2%        18.7%         18.5%
 Total capital ratio                                                          24.1%        24.6%         24.5%
 Pro forma CET1 ratio, pre dividend accrual (7)                               19.5%        19.5%         18.8%
 Risk-weighted assets (RWAs)                                                  157.0        159.8         170.3
 UK leverage ratio (8)                                                        5.8%         5.9%          6.4%
 Tangible net asset value (TNAV) per ordinary share                           272p         269p          261p
 Number of ordinary shares in issues (millions) (9)                           11,272       11,436        12,129

 

 

 (1)  Comparative results have been re-presented from those previously published to
      reclassify certain operations as discontinued operations as described in Note
      3 on page 34.
 (2)  Refer to Non-IFRS financial measures appendix for details of basis of
      preparation and reconciliation of non-IFRS financial measures and performance
      metrics.
 (3)  Refer to page 11 for details of notable items within total income.
 (4)  NatWest Group excluding NWM, Ulster Bank RoI and liquid asset buffer.
 (5)  NSFR reported in line with CRR2 regulations finalised in June 2019.
 (6)  Based on CRR end-point including the IFRS 9 transitional adjustment of £0.6
      billion (30 September 2021 - £1.0 billion; 31 December 2020 - £1.7 billion).
      Excluding this adjustment, the CET1 ratio would be 17.8% (30 September 2021 -
      18.1%; 31 December 2020 - 17.5%).
 (7)  The pro forma CET1 ratio at 31 December 2021 excludes foreseeable items of
      £2.0 billion, £846 million for ordinary dividends and £1,190 million
      foreseeable charges and pension contributions (30 September 2021 excludes
      foreseeable items of £1.2 billion, £402 million for ordinary dividends and
      £816 million foreseeable charges and pension contributions; 31 December 2020
      excludes foreseeable charges of £364 million for ordinary dividend (3p per
      share) and £266 million pension contribution).
 (8)  Based on UK end-point including the IFRS 9 transitional adjustment of £0.6
      billion (30 September 2021 - £1.0 billion; 31 December 2020 - £1.7 billion).
      Excluding this adjustment the UK leverage ratio would be 5.7% (30 September
      2021 - 5.8%; 31 December 2020 - 6.1%).
 (9)  In March 2021, there was an agreement with HM Treasury to buy 591 million
      ordinary shares in the Company from UK Government Investments Ltd (UKGI).
      NatWest Group cancelled 391 million of the purchased ordinary shares and
      transferred the remaining 200 million to own shares held. The number of
      ordinary shares in issue excludes own shares held which comprises the
      remainder of the shares purchased and shares held by the NatWest Group 2001
      Employee Share Trust. In line with the announcement in July 2021, NatWest
      Group plc repurchased and cancelled 310.8 million shares for total
      consideration of £676.2 million excluding fees. Of the 310.8 million shares
      bought back, 2.8 million shares were settled and cancelled in January 2022.
      The nominal value of the share cancellations has been transferred to the
      capital redemption reserve with the share premium element to retained
      earnings.

 

Business performance summary continued

Chief Financial Officer review

We have delivered a strong operating performance in 2021. Group RoTE was 9.4%,
benefiting from a £1.3 billion net impairment release. We achieved our Group
cost reduction target of 4.0% and lending growth across our UK and RBSI retail
and commercial businesses was 2.6%, excluding UK Government financial support
schemes. Our capital and liquidity position remains strong after returning
£3.8 billion to shareholders, and default levels have remained low across all
our portfolios. The CET1 ratio was 18.2%, reducing to 15.9% on 1 January 2022
following regulatory RWA and capital changes. We have made good progress on
our phased withdrawal from the Republic of Ireland and will focus the
financial commentary below on the Group excluding Ulster Bank RoI (Go-forward
group).

 

Financial performance

Total income, excluding notable items, in the Go-forward group was 5.6% lower
than prior year. Across the UK and RBSI retail and commercial businesses
income increased by 1.4% reflecting strong balance sheet growth, principally
in our mortgage book. NWM income was below expectations, down by 61.5%,
compared with 2020, reflecting continued weakness in Fixed Income, impacted by
subdued levels of customer activity and ongoing reshaping of the business, and
exceptional levels of market activity in the prior year. Income in the
Go-forward group was broadly in line with Q3 2021.

 

Bank NIM((1)) of 2.39% was 7 basis points lower than 2020 impacted by reduced
structural hedge income, yield curve movements and lower unsecured balances.
Q4 2021 Bank NIM((1)) of 2.38% was 3 basis points higher than Q3 2021
reflecting higher yield curve, higher unsecured balances partly offset by
lower mortgage margins.

 

We delivered a cost reduction of £256 million, or 4.0%, in 2021, in line with
our target for the year. This has been achieved by transformation across our
customer journeys and NWM business, in line with the strategic announcement
made in February 2020 and a £68 million reduction in the bank levy charge.
Strategic costs of £787 million included £237 million in NWM related to
transformation, £124 million of redundancy charges, £88 million of
technology spend, and an £85 million goodwill impairment.

 

A net impairment release of £1,278 million reflects the low levels of
realised losses we have seen across the year. Total

impairment provisions reduced by £2.4 billion to £3.8 billion during 2021
and as a result ECL coverage ratio decreased from

1.66% to 1.03%. Whilst we are comfortable with the strong credit performance
of our book, we continue to hold economic

uncertainty post model adjustments (PMAs) of £0.6 billion, or 15.3% of total
impairment provisions. We will continue to assess

this position throughout the year.

 

We are pleased to report a 2021 attributable profit of £2,950 million, with
earnings per share of 25.4 pence and a RoTE of 9.4%. A final dividend of 7.5
pence per share is proposed, bringing our total 2021 paid and proposed capital
distributions to £3.8 billion through a combination of ordinary dividends,
directed buybacks of the UK Government stake and our on-market buyback
programme.

 

Across the UK and RBSI retail and commercial businesses, and excluding UK
Government support schemes, net lending increased by 2.6%. Mortgage growth
exceeded the market, however commercial lending was behind market as we have
sought to reduce certain exposures, through targeted sector reductions and
capital actions, whilst continuing to focus on supporting customers through
sustainable lending. During the second half of the year we completed £8.1
billion Climate and Sustainable Funding and Financing against our £100
billion target.

 

Customer deposits in the Go-forward group increased by £49.3 billion, or
12.0%, in 2021 including £9.4 billion related to Treasury repo activity.
Across the UK and RBSI retail and commercial businesses customer deposits
increased by 10.0%, as customers continued to build and retain liquidity.

 

TNAV per share increased by 3 pence in the quarter to 272 pence largely
reflecting the attributable profit partially offset by movements in the cash
flow hedging reserve.

 

Capital

The CET1 ratio remains strong at 18.2%, or 17.8% excluding IFRS 9 transitional
relief. The 30 basis points reduction in the year includes capital
distributions of c.240 basis points, partially offset by the reduction in
RWAs, c.170 basis points, and the attributable profit net of IFRS 9
transitional relief and other capital movements. RWAs of £157.0 billion
reduced by £13.3 billion in 2021 mainly reflecting business movements in
Commercial Banking, including targeted sector reductions, improvement in risk
parameters and active capital management.

 

On 1 January 2022, the proforma CET1 ratio was 15.9% including the impact of
regulatory RWA inflation, 200 basis points, the removal of the software
development costs capital benefit, 20 basis points, and the tapering of IFRS 9
transitional relief, 10 basis points. RWAs increased by £18.8 billion,
including £14.8 billion associated with mortgage risk weight changes.

 

Funding and liquidity

The LCR increased by 6 percentage points to 172% in the quarter, representing
£89.9 billion headroom above 100% minimum requirement, following a Term
Funding Scheme with additional incentives for SMEs (TFSME) drawdown. Total
wholesale funding increased by £10.0 billion in the quarter to £76.7
billion.

 

(3)      Excludes Natwest Markets, Liquid Asset Buffer and Ulster Bank
RoI.

 

 

 

Business performance summary continued

Summary consolidated income statement for the period ended 31 December 2021

 

                                                  Year ended                    Quarter ended
                                                  31 December  31 December      31 December  30 September  31 December
                                                  2021         2020 (1)         2021         2021 (1)      2020 (2)
                                                  £m           £m               £m           £m            £m
 Net interest income                              7,614        7,476            1,942        1,889         1,901
 Own credit adjustments                           6            (24)             4            2             (43)
 Other non-interest income                        2,892        3,056            676          817           604
 Non-interest income                              2,898        3,032            680          819           561
 Total income                                     10,512       10,508           2,622        2,708         2,462
 Litigation and conduct costs                     (466)        (113)            (190)        (294)         (194)
 Strategic costs                                  (787)        (1,013)          (378)        (77)          (326)
 Other expenses                                   (6,505)      (6,732)          (1,760)      (1,560)       (1,809)
 Operating expenses                               (7,758)      (7,858)          (2,328)      (1,931)       (2,329)
 Profit before impairment losses                  2,754        2,650            294          777           133
 Impairment releases/(losses)                     1,278        (3,131)          341          233           (139)
 Operating profit/(loss) before tax               4,032        (481)            635          1,010         (6)
 Tax charge                                       (996)        (74)             (234)        (330)         (75)
 Profit/(loss) from continuing operations         3,036        (555)            401          680           (81)
 Profit from discontinued operations, net of tax  276          121              97           64            61
 Profit/(loss) for the period                     3,312        (434)            498          744           (20)

 Attributable to:
 Ordinary shareholders                            2,950        (753)            434          674           (109)
 Preference shareholders                          19           26               5            5             5
 Paid-in equity holders                           299          355              58           63            83
 Non-controlling interests                        44           (62)             1            2             1

 

 Notable items within total income (2)
 Retail Banking
    Retail Banking debt sale gain                                -      8          -     -     1
    Metro Bank mortgage portfolio acquisition loss               -      (58)       -     -     (58)
 Private Banking
   Consideration on the sale of Adam & Company
       investment management business                            54     -          54    -     -
 Commercial Banking
    Commercial Banking fair value and disposal
       gain/(loss)                                               (22)   (37)       (4)   4     (27)
    Commercial Banking tax variable lease repricing              32     -          -     -     -
 NatWest Markets
    NatWest Markets asset disposals/strategic
       risk reduction (3)                                        (64)   (83)       (12)  (12)  (8)
    Own credit adjustments (OCA)                                 6      (24)       3     2     (43)
 Central items & other
    Loss on redemption of own debt                               (138)  (324)      -     -     -
    Liquidity Asset Bond sale gains                              120    113        50    45    2
    Share of associate profit/(loss) for Business
    Growth Fund                                                  219    (22)       11    79    8
    Property strategy update                                     (44)              (44)  -
    FX recycling gain/(loss) in Central items & other            -      (40)       -     -     (1)
    IFRS volatility in Central items & other (4)                 47     83         3     -     45
    Own credit adjustments (OCA)                                 -      -          1     -     -
 Ulster Bank RoI
    Ulster Bank RoI gain arising from the restructuring of
       structural hedges                                         35     -          -     35    -
 Total                                                           245    (384)      62    153   (81)

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

(2)      Refer to page 1 of the Non-IFRS financial measures Appendix.

(3)      Asset disposals/strategic risk reduction relates to the cost of
exiting positions, which includes changes in carrying value to align to the
expected exit valuation, and the impact of risk reduction transactions entered
into, in respect of the strategic announcement on 14 February 2020.

(4)      IFRS volatility relates to derivatives used for risk management
not in IFRS hedge accounting relationships and IFRS hedge ineffectiveness.

Business performance summary

Retail Banking

                                          Year ended and as at          Quarter ended and as at
                                          31 December  31 December      31 December  30 September  31 December
                                          2021         2020             2021         2021          2020
                                          £m           £m               £m           £m            £m
 Total income                             4,445        4,181            1,164        1,131         974
 Operating expenses                       (2,513)      (2,540)          (774)        (552)         (818)
   of which: Other expenses               (2,250)      (2,295)          (605)        (543)         (566)
 Impairment releases/(losses)             36           (792)            (5)          (16)          (65)
 Operating profit                         1,968        849              385          563           91

 Return on equity                         26.1%        10.2%            19.7%        29.9%         3.8%
 Net interest margin                      2.08%        2.13%            2.08%        2.09%         2.03%
 Cost:income ratio                        56.5%        60.8%            66.5%        48.8%         84.0%
 Loan impairment rate                     (2)bps       45bps            1bps         4bps          15bps
                                                                        £bn          £bn           £bn
 Net loans to customers (amortised cost)                                182.2        180.5         172.3
 Customer deposits                                                      188.9        186.3         171.8
 RWAs                                                                   36.7         36.6          36.7

 

 In 2021, Retail Banking continued to grow net lending with an measured
 approach to risk, delivering a return on equity of 26.1% and operating profit
 of £1,968 million. Lending growth was supported by a strong performance in
 mortgages and a return to unsecured lending growth in the second half of 2021.
 Retail Banking completed £1.1 billion of Climate and Sustainable Funding and
 Financing in 2021, which will contribute towards the new NatWest Group target
 of £100 billion between 1 July 2021 and the end of 2025.
 2021 performance
 -  Total income was £264 million, or 6.3%, higher than 2020 reflecting mortgage
    balance and margin improvement, higher transactional-related fee income and
    non-repeat of loss on acquisition, partially offset by the impact of the lower
    interest rate environment on deposit returns, lower average unsecured balances
    and the annualised impact of regulatory changes on fee income.
 -  Net interest margin was 5 basis points lower than 2020 reflecting lower
    deposit returns and lower average unsecured balances, partly offset by higher
    mortgage margins.
 -  Other expenses decreased by £45 million, or 2.0%, compared with 2020
    primarily reflecting an 8.8% reduction in headcount as a result of continued
    customer digital adoption, automation and improvement of end-to-end customer
    journeys, including digitalising the customer account opening processes,
    leading to an increase in straight through processing within journeys  from
    45% in December 2020 to 70% in December 2021.
 -  Strategic costs of £117 million in Q4 2021 include an £85 million impairment
    of goodwill, reflecting a legacy business in accelerated run down within
    Retail Banking.
 -  An impairment release of £36 million primarily reflects ECL provision
    releases in the non-defaulted portfolio.
 -  Net loans to customers increased by £9.9 billion, or 5.7%, compared with 2020
    as a result of strong gross new mortgage lending and improved retention. Gross
    new mortgage lending was £36.0 billion with flow share of 11.5%, supporting
    mortgage balance growth of £9.8 billion or 6.0%, representing a stock share
    of 11.0%. Cards were stable however; we have seen improved customer spend and
    demand in the second half of 2021. Personal advances reduced by £0.2 billion
    as customers made higher overdraft repayments in H1 2021, reflecting the
    impact of UK Government restrictions partly offset by growth in H2 2021 as
    customer demand for personal loans increased as the UK economy recovered.
 -  Customer deposits increased by £17.1 billion, or 10.0%, compared with 2020 as
    UK Government schemes combined with Covid-related restrictions resulted in
    lower customer spend and increased savings in H1 2021.
 -  RWAs were broadly stable compared with 2020 primarily reflecting lending
    growth, offset by continued quality improvements.
 Q4 performance
 -  Total income was £33 million, or 2.9%, higher than Q3 2021 reflecting higher
    transactional-related fee income, higher mortgage balances, higher unsecured
    balances and improved deposit returns, partially offset by mortgage margin
    dilution as competition in the market remained intense. Non-interest income in
    Q4 2021 benefitted from the impact of movements in one-off items, including
    travel related profit share, totaling around £9 million. Total income was
    £190 million higher than Q4 2020, primarily reflecting mortgage balance and
    margin improvements and the non-repeat of a loss on acquisition.
 -  Net interest margin was 1 basis point lower than Q3 2021 reflecting mortgage
    margin dilution, largely offset by the continued recovery in unsecured
    balances and higher deposit returns, supported by the December 2021 GBP base
    rate rise.   Mortgage completion margins of 102 basis points were lower than
    the back book margin of 161 basis points, with application margins of 60 basis
    points in the quarter, reflecting a steep rise in swap rates, increasing to
    around 70 basis points in the latter part of Q4 2021.
 -  Other expenses were £62 million, or 11.4% higher than Q3 2021 largely due to
    the inclusion of the annual UK bank levy charge and the timing of marketing,
    investment, and other non-staff costs.
 -  Impairment losses of £5 million in Q4 2021 primarily reflects Stage 3
    defaults, which remain at low levels, partially offset by ECL provision
    releases from the improved economic outlook.
 -  Net loans to customers increased by £1.7 billion, or 0.9% compared with Q3
    2021 reflecting continued mortgage growth of £1.4 billion, with gross new
    mortgage lending of £8.4 billion representing flow share of 12.3%. Both
    personal advances and cards increased by £0.1 billion respectively as
    customer demand and spend levels continued to increase.

 

 

Business performance summary

Private Banking

                                                         Year ended and as at          Quarter ended and as at
                                                         31 December  31 December      31 December  30 September  31 December
                                                         2021         2020             2021         2021          2020
                                                         £m           £m               £m           £m            £m
 Total income                                            816          763              253          195           184
 Operating expenses                                      (520)        (455)            (155)        (116)         (91)
    of which: Other expenses                             (504)        (466)            (145)        (117)         (119)
 Impairment releases/(losses)                            54           (100)            12           15            (26)
 Operating profit                                        350          208              110          94            67
 Return on equity                                        17.0%        10.3%            21.3%        18.1%         13.3%
 Net interest margin                                     1.76%        2.05%            1.75%        1.76%         1.86%
 Cost:income ratio                                       63.7%        59.6%            61.3%        59.5%         49.5%
 Loan impairment rate                                    (29)bps      58bps            (26)bps      (32)bps       61bps
                                                                                       £bn          £bn           £bn
 Net loans to customers (amortised cost)                                               18.4         18.4          17.0
 Customer deposits                                                                     39.3         35.7          32.4
 RWAs                                                                                  11.3         11.4          10.9
 Assets Under Management (AUMs) (1)                                                    30.2         30.5          27.0
 Assets Under Administration (AUAs) (1)                                                5.4          5.2           5.1
 Assets Under Management and Administration (AUMA) (1)                                 35.6         35.7          32.1

 

 (1)      The definition of AUMs/AUAs has been updated to provide clarity
 on assets where the investment management is undertaken by Private Banking.
 AUMs now comprise assets where the investment management is undertaken by
 Private Banking irrespective of the franchise the customer belongs to. AUAs
 now comprises third party assets held on an execution-only basis in custody.
 Total AUMA remain as before.

 In 2021, Private Banking delivered strong growth across AUMA, lending and
 deposits which has supported a 2021 return on equity of 17.0% and operating
 profit of £350 million. Digital net new money across NatWest Invest, Royal
 Bank Invest and Coutts Invest of £0.8 billion in 2021 is more than double
 2020. Approximately 2,114 new customers were onboarded into Private Banking,
 an increase of around 29% compared to 2020.

 

 NatWest Group completed the sale of Adam & Company's investment management
 business on 1 October 2021 for a total consideration of £54 million, which
 has been recorded as a notable item in the Q4 2021 results.

 2021 performance
 -  Total income was £53 million, or 6.9%, higher than 2020 reflecting a £54
    million consideration from the sale of the Adam & Company investment
    management business in Q4 2021 and strong balance growth partially offset by
    lower deposit returns in a lower interest rate environment.
 -  Net interest margin decreased by 29 basis points reflecting lower deposit
    returns and higher liquidity portfolio costs.
 -  Other expenses were £38 million, or 7.9%, higher than 2020 principally due to
    investment in digital infrastructure and an increase in headcount related to
    the enhancement of AUMA growth propositions.
 -  A net impairment release of £54 million in 2021 mainly reflects ECL provision
    releases in non-default portfolios.
 -  Net loans to customers increased by £1.4 billion, or 8.2%, compared with 2020
    driven by continued strong mortgage lending growth of £1.1 billion or 10.3%,
    including gross new lending of £3.3 billion. RWAs increased by £0.4 billion,
    or 3.7%.
 -  Customer deposits increased by £6.9 billion, or 21.3%, compared with 2020
    reflecting strong personal and commercial inflows as UK Government
    restrictions resulted in clients continuing to build and retain liquidity.
 -  AUMAs increased by £3.5 billion, or 10.9%, driven by an increase in AUM net
    new money (NNM) of £3.0 billion and AUM positive investment performance of
    £2.1 billion, partially offset by the £1.8 billion impact of the sale of
    Adam & Company's investment management business and £0.2 billion EEA
    resident client outflows following the UK's exit from the EU. AUM NNM of £3.0
    billion represents 9.3% of opening AUMAs, which is double NNM in 2020.

 Q4 performance
 -  Total income was £58 million, or 29.7%, higher than Q3 2021 impacted by the
    consideration from the sale of the Adam & Company investment management
    business.
 -  Net interest margin decreased by 1 basis point in Q4 2021 as higher funding
    costs were partially offset by an increase in deposit income. Mortgage book
    margin was 182 basis points at Q4 2021.
 -  Other expenses were £28 million, or 23.9%, higher than Q3 2021 largely due to
    the annual bank levy charge and timing of marketing spend. Other expenses were
    £26 million, or 21.8% higher than Q4 2020 largely reflecting investment in
    digital infrastructure, timing of marketing spend and a 4.2% increase in
    headcount related to the enhancement of AUMA growth propositions.
 -  Net loans to customers were stable compared with Q3 2021 with mortgage growth
    offset by lower commercial lending.
 -  AUMAs were broadly stable compared with Q3 2021 as an increase in NNM of £0.7
    billion and positive investment performance of £1.1 billion, was offset by
    the £1.8 billion impact from the sale of Adam & Company's investment
    management business.

 

 

 

Business performance summary

Commercial Banking

                                                 Year ended and as at          Quarter ended and as at
                                                 31 December  31 December      31 December  30 September  31 December
                                                 2021         2020             2021         2021          2020
                                                 £m           £m               £m           £m            £m
 Total income                                    3,875        3,958            987          965           951
 Operating expenses                              (2,354)      (2,430)          (646)        (556)         (656)
    of which: Other expenses (excluding OLD)     (2,013)      (2,116)          (546)        (484)         (560)
 Impairment releases/(losses)                    1,073        (1,927)          289          216           (10)
 Operating profit/(loss)                         2,594        (399)            630          625           285
 Return on equity                                22.0%        (4.5%)           22.4%        21.7%         8.1%
 Net interest margin                             1.54%        1.68%            1.52%        1.49%         1.56%
 Cost:income ratio                               59.3%        59.9%            64.2%        56.0%         67.8%
 Loan impairment rate                            (104)bps     173bps           (113)bps     (83)bps       4bps
                                                                               £bn          £bn           £bn
 Net loans to customers (amortised cost)                                       101.2        102.7         108.2
 Customer deposits                                                             177.7        178.3         167.7
 RWAs                                                                          66.4         66.4          75.1

 

 Commercial Banking delivered a resilient performance with a return on equity
 of 22.0% and operating profit of £2,594 million including a £1,073 million
 impairment release as the UK economy continued to recover. Returns have
 improved through active capital management, pricing discipline, and a targeted
 sector strategy linked to our purpose.

 Growth in Tyl, our innovative merchant acquiring platform, saw over £1.5
 billon of transactions in 2021, three times 2020 levels, as transaction
 activity recovered and customers favoured digital payment solutions and
 reduced their reliance on cash and branch.

 Commercial Banking completed £5.2 billion of Climate and Sustainable Funding
 and Financing in 2021, including £2.7 billion in H2 2021 which will
 contribute towards the new NatWest Group target of £100 billion between 1
 July 2021 and the end of 2025.

 
 2021 performance
 -                                             Total income was £83 million, or 2.1%, lower than 2020 due to reduced deposit
                                               returns in a low interest rate environment and lower lending volumes,
                                               partially offset by a recovery in transactional banking fee income in H2 2021
                                               driven by the UK economy.
 -                                             Net interest margin decreased by 14 basis points in 2021 reflecting lower
                                               deposit returns.
 -                                             Other expenses, excluding OLD, decreased by £103 million, or 4.8%, compared
                                               with 2020 reflecting cost efficiencies and simplifying our operating model
                                               enabling better service to our customers including building momentum in our
                                               digital service, whilst reducing our headcount by 9.8%.
 -                                             Impairment release of £1,073 million primarily reflects ECL provision
                                               releases related to the improved economic outlook with Stage 3 defaults
                                               remaining at low levels.
 -                                             Net loans to customers decreased by £7.0 billion, or 6.5%, compared with 2020
                                               primarily reflecting targeted sector reductions including real estate, retail
                                               and leisure and active capital management of £1.0 billion. Customer liquidity
                                               resulted in net revolving credit facility (RCF) repayments of £1.7 billion
                                               driven by large corporates & institutions and real estate as well as UK
                                               Government financial support scheme repayments of £1.3 billion. RCF
                                               utilisation was approximately 19% of committed facilities in 2021,
                                               significantly below pre-COVID-19 levels of approximately 27%. These items were
                                               partially offset by £1.4 billion lower loan provisions and growth in
                                               specialist businesses of £0.7 billion.
 -                                             Customer deposits increased by £10.0 billion, or 6.0%, compared with 2020
                                               reflecting customer behaviour to build and retain liquidity.
 -                                             RWAs decreased by £8.7 billion, or 11.6%, compared with 2020 mainly
                                               reflecting business movements including targeted sector reductions in real
                                               estate and retail, improvement in risk parameters and active capital
                                               management of £1.5 billion.

 Q4 performance
 -   Total income was £22 million, or 2.3%, higher than Q3 2021 due to improved
     deposit returns supporting an increase in net interest income and continued
     recovery in transactional banking payment activity.
 -   Net interest margin improved by 3bps compared with Q3 2021 due to higher
     deposit returns supported by the December 2021 GBP base rate rise.
 -   Other expenses, excluding OLD, were £61 million, or 12.6%, higher than Q3
     2021 largely due to due to the inclusion of the annual UK bank levy charge and
     the timing of marketing and other non-staff costs.
 -   Impairment release of £289 million in Q4 2021 primarily reflects ECL releases
     related to the improved economic outlook with Stage 3 defaults remaining at
     low levels.
 -   Net loans to customers were £1.5 billion, or 1.5%, lower than Q3 2021
     primarily reflecting UK Government financial support scheme repayments of
     £0.7 billion, further targeted sector reductions including Real Estate £0.8
     billion and working capital flows, partly offset by an increase in specialist
     business activity of £0.7 billion, and lower loan provision of £0.4 billion.
 -   Customer deposits were £0.6 billion, or 0.3%, lower than Q3 2021 in part due
     to seasonal outflows.

 

 

Business performance summary

RBS International

                                          Year ended and as at          Quarter ended and as at
                                          31 December  31 December      31 December  30 September  31 December
                                          2021         2020             2021         2021          2020
                                          £m           £m               £m           £m            £m
 Total income                             548          497              156          136           126
 Operating expenses                       (242)        (291)            (70)         (60)          (112)
    of which: Other expenses              (228)        (244)            (68)         (56)          (73)
 Impairment releases/(losses)             52           (107)            12           11            (27)
 Operating profit                         358          99               98           87            (13)
 Return on equity                         22.5%        6.1%             24.0%        21.6%         (5.5%)
 Net interest margin                      1.01%        1.17%            0.99%        0.99%         1.03%
 Cost:income ratio                        44.2%        58.6%            44.9%        44.1%         88.9%
 Loan impairment rate                     (33)bps      80bps            (31)bps      (28)bps       81bps
                                                                        £bn          £bn           £bn
 Net loans to customers (amortised cost)                                15.5         15.6          13.3
 Customer deposits                                                      37.5         36.9          31.3
 RWAs                                                                   7.5          8.1           7.5
 Depositary assets (1)                                                  479.4        463.8         427.5

 

(1)      Assets held by RBSI as an independent trustee and in a
depositary service capacity.

 

 During 2021 RBS International (RBSI) delivered £358 million of operating
 profit with return on equity of 22.5% through strong lending and deposit
 volumes, an impairment release and continued growth in our depositary
 offering. This was achieved while continuing investment in our digital
 offering to customers including new payment features on the mobile app for
 both personal and business customers and the extension of our video banking
 proposition delivered in 2021.

 RBSI completed £1.5 billion of Climate and Sustainable Funding and Financing
 in 2021, including £0.9 billion in H2 2021 which will contribute towards the
 new NatWest Group target of £100 billion between 1 July 2021 and the end of
 2025.

 2021 performance
 -  Total income increased by £51 million, or 10.3%, compared with 2020 as a
    result of higher average lending balances in Institutional Banking, including
    higher non-utilisation fees, and higher depositary fee income.
 -  Net interest margin decreased by 16 basis points in 2021 reflecting a higher
    proportion of lower yielding assets with central banks due to the higher
    volume of short term customer deposits in the year.
 -  Other expenses decreased by £16 million, or 6.6%, compared with 2020
    primarily reflecting the reduction in the bank levy charge for 2021.
 -  An impairment release of £52 million in 2021 largely reflects releases across
    Stage 1 and 2 within the wholesale sector.
 -  Net loans to customers increased by £2.2 billion, or 16.5%, compared with
    2020 as a result of higher Institutional Banking sector volumes.
 -  Customer deposits increased by £6.2 billion, or 19.8%, compared with 2020 as
    a result of higher call balances in the Institutional Banking sector
    throughout the year.
 -  Depositary assets were £51.9 billion, or 12.1%, higher than 2020 reflecting
    strong performance in the funds sector primarily in the UK.
 -  RWAs of £7.5 billion are broadly stable compared with 2020 as a result of
    lending volume growth primarily in the Institutional Banking sector, offset by
    model updates in the period.

 Q4 performance
 -  Total income increased by £20 million, or 14.7%, compared with Q3 2021
    reflecting higher fee income from higher arrangement and account maintenance
    fees and higher volume growth.
 -  Net interest margin remained broadly stable in Q4 2021 as higher income from
    higher average lending balances was offset by high levels of short-term
    customer deposits placed with central banks at the start of the quarter.
 -  Other expenses increased by £12 million, or 21.4%, million compared to Q3
    2021 primarily due to additional technology spend, annual license fees and a
    £2 million charge relating to the annual bank levy.
 -  Net loans to customers decreased by £0.1 billion, or 0.6% compared with Q3
    2021 primarily due to seasonal repayments in Institutional Banking Fund
    balances.
 -  Customer deposits increased by £0.6 billion, or 1.6% compared with Q3 2021 as
    a result of higher call balances in the Institutional Banking sector in the
    quarter.

 

 

Business performance summary

NatWest Markets ((1))

                                                            Year ended and as at          Quarter ended and as at
                                                            31 December  31 December      31 December  30 September  31 December
                                                            2021         2020             2021         2021          2020
                                                            £m           £m               £m           £m            £m
 Income before revenue share paid, asset disposals and OCA  670          1,423            78           160           177
 Revenue share with other NatWest Group segments            (197)        (193)            (44)         (55)          (53)
 Income excluding asset disposals and OCA                   473          1,230            34           105           124
 Asset disposals/strategic risk reduction (2)               (64)         (83)             (12)         (12)          (8)
 Own credit adjustments (OCA)                               6            (24)             3            2             (43)
 Total income                                               415          1,123            25           95            73
 Operating expenses                                         (1,161)      (1,310)          (343)        (258)         (301)
    of which: Other expenses                                (907)        (1,038)          (245)        (206)         (244)
 Impairment releases/(losses)                               35           (40)             16           3             (2)
 Operating loss                                             (711)        (227)            (302)        (160)         (230)

 Return on equity                                           (13.1%)      (3.8%)           (22.5%)      (12.1%)       (15.0%)
 Cost:income ratio                                          279.8%       116.7%           nm           271.6%        nm
                                                                                          £bn          £bn           £bn
 Funded assets                                                                            96.1         108.0         105.9
 RWAs                                                                                     24.2         25.4          26.9

 

(1)      The NatWest Markets operating segment is not the same as the
NatWest Markets Plc legal entity (NWM Plc) or group (NWM or NWM Group) because
the NatWest Markets segment excludes the Central items & other segment.

(2)      Asset disposals/strategic risk reduction relates to the cost of
exiting positions, which includes changes in carrying value to align to the
expected exit valuation, and the impact of risk reduction transactions entered
into, in respect of the strategic announcement on 14 February 2020.

 

 NatWest Markets has supported its customers' evolving needs with innovative
 solutions and continued to deliver a more integrated customer proposition
 across NatWest Group. NatWest Markets has made good progress on building a
 refocused, sustainable business from which it can grow. NatWest Markets
 incurred an operating loss in 2021 but has largely completed its RWA reduction
 and continued to reduce operating expenses, and in Q4 2021, introduced changes
 to Rates which will improve the strategic alignment with the rest of the
 business and drive income growth. NatWest Markets performance at the beginning
 of 2022 has been in line with expectations.

 NatWest Markets completed £9.7 billion of Climate and Sustainable Funding and
 Financing in 2021, including £3.3 billion in H2 2021 which will contribute
 towards the new NatWest Group target of £100 billion between 1 July 2021 and
 the end of 2025.

 2021 performance
 -  Income excluding asset disposals/strategic risk reduction and OCA was £757
    million, or 61.5% lower than 2020. The performance of Fixed Income was weak in
    2021 impacted by subdued levels of customer activity and the reshaping of the
    business, in contrast to the prior year which benefited from exceptional
    levels of market activity generated by the initial spread of the COVID-19
    virus. Both Currencies and Capital Markets income were lower than 2020 but
    performed broadly in line with expectations.
 -  Other expenses decreased by £131 million, or 12.6%, compared with 2020
    reflecting continued reductions in line with the strategic announcement in
    February 2020.
 -  A net impairment release of £35 million in 2021 reflects releases against a
    number of cases throughout the year.
 -  RWAs decreased by £2.7 billion, or 10.0%, compared with 2020 reflecting lower
    levels of market risk and counterparty credit risk, including the impact of
    capital optimisation actions taken throughout the year.

 Q4 performance
 -  Income excluding asset disposals/strategic risk reduction and OCA was £71
    million lower than Q3 2021 and £90 million lower than Q4 2020 reflecting
    continued weakness in Fixed Income, which was further impacted by subdued
    levels of customer activity and ongoing reshaping of the business. Disposal
    losses were £12 million, in line with Q3 2021. An OCA increase of £46
    million compared with Q4 2020 was partially offset by £4 million higher
    disposal losses.
 -  Other expenses were £39 million higher than Q3 2021 largely due to higher
    back office operational costs, including the annual bank levy charge.
 -  RWAs decreased by £1.2 billion, or 4.7%, compared with Q3 2021 primarily due
    to a seasonal reduction in counterparty credit risk towards the end of the
    year.

 

 

 

Business performance summary

Ulster Bank RoI

Continuing operations

                                          Year ended and as at          Quarter ended and as at
                                          31 December  31 December      31 December  30 September  31 December
                                          2021         2020 (1)         2021         2021 (1)      2020 (1)
                                          €m           €m               €m           €m            €m
 Total income                             265          250              50           93            63
 Operating expenses                       (557)        (498)            (153)        (131)         (115)
   of which: Other expenses               (487)        (462)            (111)        (121)         (100)
 Impairment releases/(losses)             33           (157)            15           9             (7)
 Operating loss                           (259)        (405)            (88)         (29)          (59)

                                                                        €bn          €bn           €bn
 Net loans to customers (amortised cost)                                7.9          15.3          20.0
 Customer deposits                                                      21.9         21.6          21.8
 RWAs                                                                   10.9         11.7          13.2

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

 

Total UB RoI including discontinued operations

                                          Year ended and as at          Quarter ended and as at
                                          31 December  31 December      31 December  30 September  31 December
                                          2021         2020             2021         2021          2020
                                          €m           €m               €m           €m            €m
 Total income                             578          574              128          171           144
 Operating expenses                       (609)        (548)            (166)        (144)         (127)
   of which: Other expenses               (539)        (512)            (124)        (134)         (112)
 Impairment releases/(losses)             99           (281)            67           19            3
 Operating profit/(loss)                  68           (255)            29           46            20

                                                                        €bn          €bn           €bn
 Net loans to customers (amortised cost)                                18.6         19.0          20.0
 Customer deposits                                                      21.9         21.6          21.8
 RWAs                                                                   10.9         11.7          13.2

 

 Ulster Bank RoI continues to make progress on its phased withdrawal from the
 Republic of Ireland. On 17 December 2021 UBIDAC entered a legally binding
 agreement with Permanent TSB p.l.c. (PTSB) for the proposed sale of
 approximately €7.6bn of gross performing loans as at 30 June 2021,
 comprising performing non-tracker mortgages, performing loans in the micro-SME
 business, the UBIDAC Asset Finance business, including its digital platform,
 and 25 Ulster Bank branch locations. Completion of the sale is subject to
 obtaining competition, regulatory and other approvals, including PTSB's
 holding company shareholder approval, and other conditions being satisfied.
 The transaction is expected to occur in phases between Q4 2022 and Q1 2023
 with the majority of loans expected to transfer by Q4 2022.

 Progress continues with Allied Irish Banks, p.l.c. (AIB) for the transfer of
 approximately €4.2bn, plus up to €2.8bn of undrawn exposures, of
 performing commercial lending. A key part of the process is to complete the
 regulatory approvals and the Competition and Consumer Protection Commission
 (CCPC) has already carried out an extended preliminary investigation and on 31
 December 2021 announced its decision to carry out a Phase 2 investigation into
 the proposed sale. There is no firm date for the completion of this process.
 Discussions are ongoing with other counterparties about their potential
 interest in other parts of the bank.

 Continuing operations of Ulster Bank RoI include re-presented comparatives for
 the income statement. The representation is in accordance with IFRS 5
 Non-current Assets Held for Sale and Discontinued Operations.

 2021 performance (continuing operations)
 -  Total income was €15 million, or 6.0%, higher than 2020 reflecting gains
    arising from the adjustment of the swap hedging portfolio to align the
    modelled maturity position of deposits and other balances to the withdrawal
    plan, offset by lower lending levels and fee income as a result of the
    decision to withdraw from the RoI market.
 -  Other expenses were €25 million, or 5.4%, higher than 2020, due to higher
    VAT costs and regulatory levies, partially offset by a 15% reduction in
    headcount, lower advertising spend and back office operational costs.
 -  A net impairment release of €33 million in 2021 reflects improvements in the
    reducing loan portfolios and economic forecasts.
 -  Net loans to customers decreased by €12.1 billion primarily due to the
    reclassification of €10.7 billion of loans to the disposal group.
 Q4 performance (continuing operations)
 -  Total income was €43 million, or 46.2%, lower than Q3 2021 mainly due to the
    gain arising from the adjustment of the swap hedging portfolio in Q3 2021.
 -  Other expenses were €10 million, or 8.3%, lower than Q3 2021 primarily due
    to lower back office operational costs.
 -  Net loans to customers decreased by €7.4 billion primarily due to the
    reclassification of €7.0 billion of loans to the disposal group.

 

 

Business performance summary

Central items & other

                              Year ended                    Quarter ended
                              31 December  31 December      31 December  30 September  31 December
                              2021         2020             2021         2021          2020
                              £m           £m               £m           £m            £m
 Central items not allocated  (301)        (653)            (211)        (173)         (153)

 

 -  Central items not allocated represented a £301 million operating loss in 2021
    principally reflecting litigation and conduct charges of £243 million,
    strategic costs of £201 million and losses on redemption of own debt of £138
    million related to the repurchase of legacy instruments, partially offset by a
    £219 million share of gains under equity accounting for Business Growth Fund,
    and other Treasury income. 2020 included the day one loss on redemption of own
    debt of £324 million related to the repurchase of legacy instruments,
    property-related strategic costs and litigation and conduct charges.

 

Segment performance

                                                                      Year ended 31 December 2021
                                                                      Go-forward group
                                                                                                                                           Total
                                                                                                                                           excluding                 Total
                                                                      Retail   Private  Commercial  RBS            NatWest  Central items  Ulster          Ulster    NatWest
                                                                      Banking  Banking  Banking     International  Markets  & other        Bank RoI        Bank RoI  Group
                                                                      £m       £m       £m          £m             £m       £m             £m              £m        £m
 Continuing operations
 Income statement
 Net interest income                                                  4,074    480      2,582       383            9        (14)           7,514           100       7,614
 Own credit adjustments                                               -        -        -           -              6        -              6               -         6
 Other non-interest income                                            371      336      1,293       165            400      199            2,764           128       2,892
 Total income                                                         4,445    816      3,875       548            415      185            10,284          228       10,512
 Direct expenses - staff costs                                        (454)    (138)    (557)       (108)          (369)    (1,498)        (3,124)         (141)     (3,265)
                            - other costs                             (225)    (52)     (264)       (57)           (113)    (2,397)        (3,108)         (132)     (3,240)
 Indirect expenses                                                    (1,571)  (314)    (1,332)     (63)           (425)    3,853          148             (148)     -
 Strategic costs  - direct                                            (126)    (10)     (60)        (8)            (237)    (327)          (768)           (19)      (787)
                            - indirect                                (61)     (9)      (33)        (3)            (17)     126            3               (3)       -
 Litigation and conduct costs                                         (76)     3        (108)       (3)            -        (243)          (427)           (39)      (466)
 Operating expenses                                                   (2,513)  (520)    (2,354)     (242)          (1,161)  (486)          (7,276)         (482)     (7,758)
 Operating profit/(loss) before impairment releases                   1,932    296      1,521       306            (746)    (301)          3,008           (254)     2,754
 Impairment releases                                                  36       54       1,073       52             35       -              1,250           28        1,278
 Operating profit/(loss)                                              1,968    350      2,594       358            (711)    (301)          4,258           (226)     4,032
 Income excluding notable items                                       4,445    762      3,865       548            473      (19)           10,074          193       10,267

 Additional information
 Return on tangible equity (1)                                        na       na       na          na             na       na             10.0%           na        9.4%
 Return on equity (1)                                                 26.1%    17.0%    22.0%       22.5%          (13.1%)  nm             nm              nm        na
 Cost:income ratio (1)                                                56.5%    63.7%    59.3%       44.2%          279.8%   nm             70.3%           nm        73.4%
 Total assets (£bn)                                                   210.0    29.9     184.6       40.6           200.7    93.4           759.2           22.8      782.0
 Funded assets (£bn) (1)                                              210.0    29.8     184.6       40.6           96.1     92.0           653.1           22.8      675.9
 Net loans to customers - amortised cost (£bn)                        182.2    18.4     101.2       15.5           7.5      27.5           352.3           6.7       359.0
 Loan impairment rate (1)                                             (2)bps   (29)bps  (104)bps    (33)bps        nm       nm             (35)bps         nm        (35)bps
 Impairment provisions (£bn)                                          (1.5)    (0.1)    (1.5)       (0.1)          (0.1)    -              (3.3)           (0.5)     (3.8)
 Impairment provisions - stage 3 (£bn)                                (0.9)    -        (0.6)       -              (0.1)    -              (1.6)           (0.4)     (2.0)
 Customer deposits (£bn)                                              188.9    39.3     177.7       37.5           2.3      15.7           461.4           18.4      479.8
 Risk-weighted assets (RWAs) (£bn)                                    36.7     11.3     66.4        7.5            24.2     1.8            147.9           9.1       157.0
 RWA equivalent (RWAe) (£bn)                                          36.7     11.3     66.4        7.7            25.8     2.1            150.0           9.1       159.1
 Employee numbers (FTEs - thousands)                                  14.6     1.9      8.6         1.6            1.6      27.9           56.2            1.7       57.9
 Third party customer asset rate (2)                                  2.66%    2.36%    2.71%       2.26%          nm       nm             nm              nm        nm
 Third party customer funding rate (2)                                (0.06%)  -        (0.01%)     0.08%          nm       nm             nm              0.02%     nm
 Average interest earning assets (£bn) (1)                            196.0    27.2     168.1       37.8           32.7     nm             nm              15.9      524.9
 Net interest margin (1)                                              2.08%    1.76%    1.54%       1.01%          nm       nm             nm              nm        nm
 Bank net interest margin (1)                                         na       na       na          na             na       na             2.39%           na        na

 

For the notes to this table, refer to page 23. nm = not meaningful.

 

 

 

Segment performance

                                                                      Year ended 31 December 2020 (3)
                                                                      Go-forward group
                                                                                                                                           Total
                                                                                                                                           excluding                  Total
                                                                      Retail   Private  Commercial  RBS            NatWest  Central items  Ulster           Ulster    NatWest
                                                                      Banking  Banking  Banking     International  Markets  & other        Bank RoI         Bank RoI  Group
                                                                      £m       £m       £m          £m             £m       £m             £m               £m        £m
 Continuing operations
 Income statement
 Net interest income                                                  3,868    489      2,740       371            (57)     (57)           7,354            122       7,476
 Own credit adjustments                                               -        -        -           -              (24)     -              (24)             -         (24)
 Other non-interest income                                            313      274      1,218       126            1,204    (179)          2,956            100       3,056
 Total income                                                         4,181    763      3,958       497            1,123    (236)          10,286           222       10,508
 Direct expenses - staff costs                                        (516)    (149)    (638)       (117)          (524)    (1,319)        (3,263)          (153)     (3,416)
                            - other costs                             (208)    (52)     (284)       (53)           (152)    (2,481)        (3,230)          (86)      (3,316)
 Indirect expenses                                                    (1,571)  (265)    (1,339)     (74)           (362)    3,781          170              (170)     -
 Strategic costs  - direct                                            (52)     (2)      (40)        (45)           (237)    (625)          (1,001)          (12)      (1,013)
                            - indirect                                (174)    (13)     (139)       (4)            (30)     373            13               (13)      -
 Litigation and conduct costs                                         (19)     26       10          2              (5)      (120)          (106)            (7)       (113)
 Operating expenses                                                   (2,540)  (455)    (2,430)     (291)          (1,310)  (391)          (7,417)          (441)     (7,858)
 Operating profit/(loss) before impairment losses                     1,641    308      1,528       206            (187)    (627)          2,869            (219)     2,650
 Impairment losses                                                    (792)    (100)    (1,927)     (107)          (40)     (26)           (2,992)          (139)     (3,131)
 Operating profit/(loss)                                              849      208      (399)       99             (227)    (653)          (123)            (358)     (481)
 Income excluding notable items                                       4,231    763      3,995       497            1,230    (46)           10,670           222       10,892

 Additional information
 Return on tangible equity (1)                                        na       na       na          na             na       na             1.2%             na        (2.4%)
 Return on equity (1)                                                 10.2%    10.3%    (4.5%)      6.1%           (3.8%)   nm             nm               nm        na
 Cost:income ratio (1)                                                60.8%    59.6%    59.9%       58.6%          116.7%   nm             71.7%            nm        74.4%
 Total assets (£bn)                                                   197.6    26.2     187.4       34.0           270.1    57.6           772.9            26.6      799.5
 Funded assets (£bn) (1)                                              197.6    26.2     187.4       34.0           105.9    55.3           606.4            26.6      633.0
 Net loans to customers - amortised cost (£bn)                        172.3    17.0     108.2       13.3           8.4      23.3           342.5            18.0      360.5
 Loan impairment rate (1)                                             45bps    58bps    173bps      80bps          nm       nm             86bps            nm        85bps
 Impairment provisions (£bn)                                          (1.8)    (0.1)    (2.9)       (0.1)          (0.2)    (0.1)          (5.2)            (0.8)     (6.0)
 Impairment provisions - stage 3 (£bn)                                (0.8)    -        (1.1)       -              (0.1)    (0.1)          (2.1)            (0.5)     (2.6)
 Customer deposits (£bn)                                              171.8    32.4     167.7       31.3           2.6      6.3            412.1            19.6      431.7
 Risk-weighted assets (RWAs) (£bn)                                    36.7     10.9     75.1        7.5            26.9     1.4            158.5            11.8      170.3
 RWA equivalent (RWAe) (£bn)                                          36.7     10.9     75.1        7.5            28.7     1.6            160.5            11.8      172.3
 Employee numbers (FTEs - thousands)                                  16.0     1.8      9.6         1.7            2.2      25.9           57.2             2.0       59.2
 Third party customer asset rate (2)                                  2.89%    2.53%    2.86%       2.51%          nm       nm             nm               nm        nm
 Third party customer funding rate (2)                                (0.19%)  (0.11%)  (0.08%)     (0.01%)        nm       nm             nm               (0.04%)   nm
 Average interest earning assets (£bn) (1)                            181.4    23.8     163.1       31.7           37.9     nm             nm               16.6      483.7
 Net interest margin (1)                                              2.13%    2.05%    1.68%       1.17%          nm       nm             nm               nm        nm
 Bank net interest margin (1)                                         na       na       na          na             na       na             2.46%            na        na

 

For the notes to this table, refer to page 23. nm = not meaningful.

 

 

Segment performance

                                                                            Quarter ended 31 December 2021
                                                                            Go-forward group
                                                                                                                                                 Total
                                                                                                                                                 excluding                  Total
                                                                            Retail   Private  Commercial  RBS            NatWest  Central items  Ulster           Ulster    NatWest
                                                                            Banking  Banking  Banking     International  Markets  & other        Bank RoI         Bank RoI  Group
                                                                            £m       £m       £m          £m             £m       £m             £m               £m        £m
 Continuing operations
 Income statement
 Net interest income                                                        1,057    126      645         106            13       (28)           1,919            23        1,942
 Own credit adjustments                                                     -        -        -           -              3        1              4                -         4
 Other non-interest income                                                  107      127      342         50             9        21             656              20        676
 Total income                                                               1,164    253      987         156            25       (6)            2,579            43        2,622
 Direct expenses - staff costs                                              (112)    (36)     (136)       (28)           (95)     (352)          (759)            (34)      (793)
                               - other costs                                (64)     (22)     (68)        (21)           (20)     (737)          (932)            (35)      (967)
 Indirect expenses                                                          (429)    (87)     (376)       (19)           (130)    1,067          26               (26)      -
 Strategic costs  - direct                                                  (105)    (3)      (17)        (1)            (96)     (147)          (369)            (9)       (378)
                             - indirect                                     (12)     (2)      (3)         -              (2)      19             -                -         -
 Litigation and conduct costs                                               (52)     (5)      (46)        (1)            -        (59)           (163)            (27)      (190)
 Operating expenses                                                         (774)    (155)    (646)       (70)           (343)    (209)          (2,197)          (131)     (2,328)
 Operating profit/(loss) before impairment (losses)/releases                390      98       341         86             (318)    (215)          382              (88)      294
 Impairment (losses)/releases                                               (5)      12       289         12             16       4              328              13        341
 Operating profit/(loss)                                                    385      110      630         98             (302)    (211)          710              (75)      635
 Income excluding notable items                                             1,164    199      991         156            34       (27)           2,517            43        2,560

 Additional information
 Return on tangible equity                                                  na       na       na          na             na       na             5.5%             na        5.6%
 Return on equity (1)                                                       19.7%    21.3%    22.4%       24.0%          (22.5%)  nm             nm               nm        na
 Cost:income ratio (1)                                                      66.5%    61.3%    64.2%       44.9%          nm       nm             85.0%            nm        88.6%
 Total assets (£bn)                                                         210.0    29.9     184.6       40.6           200.7    93.4           759.2            22.8      782.0
 Funded assets (£bn) (1)                                                    210.0    29.8     184.6       40.6           96.1     92.0           653.1            22.8      675.9
 Net loans to customers - amortised cost (£bn)                              182.2    18.4     101.2       15.5           7.5      27.5           352.3            6.7       359.0
 Loan impairment rate (1)                                                   1bps     (26)bps  (113)bps    (31)bps        nm       nm             (37)bps          nm        (38)bps
 Impairment provisions (£bn)                                                (1.5)    (0.1)    (1.5)       (0.1)          (0.1)    -              (3.3)            (0.5)     (3.8)
 Impairment provisions - stage 3 (£bn)                                      (0.9)    -        (0.6)       -              (0.1)    -              (1.6)            (0.4)     (2.0)
 Customer deposits (£bn)                                                    188.9    39.3     177.7       37.5           2.3      15.7           461.4            18.4      479.8
 Risk-weighted assets (RWAs) (£bn)                                          36.7     11.3     66.4        7.5            24.2     1.8            147.9            9.1       157.0
 RWA equivalent (RWAe) (£bn)                                                36.7     11.3     66.4        7.7            25.8     2.1            150.0            9.1       159.1
 Employee numbers (FTEs - thousands)                                        14.6     1.9      8.6         1.6            1.6      27.9           56.2             1.7       57.9
 Third party customer asset rate (2)                                        2.58%    2.34%    2.73%       2.33%          nm       nm             nm               nm        nm
 Third party customer funding rate (2)                                      (0.05%)  -        -           0.12%          nm       nm             nm               0.05%     nm
 Average interest earning assets (£bn) (1)                                  201.5    28.5     168.4       42.7           33.7     nm             536.6            15.0      551.6
 Net interest margin (1)                                                    2.08%    1.75%    1.52%       0.99%          nm       nm             nm               nm        nm
 Bank net interest margin (1)                                               na       na       na          na             na       na             2.38%            na        na

 

For the notes to this table, refer to page 23. nm = not meaningful.

 

Segment performance

                                                                        Quarter ended 30 September 2021 (3)
                                                                        Go-forward group
                                                                                                                                             Total
                                                                                                                                             excluding                  Total
                                                                        Retail   Private  Commercial  RBS            NatWest  Central items  Ulster           Ulster    NatWest
                                                                        Banking  Banking  Banking     International  Markets  & other        Bank RoI         Bank RoI  Group
                                                                        £m       £m       £m          £m             £m       £m             £m               £m        £m
 Continuing operations
 Income statement
 Net interest income                                                    1,041    122      629         95             (1)      (20)           1,866            23        1,889
 Own credit adjustments                                                 -        -        -           -              2        -              2                -         2
 Other non-interest income                                              90       73       336         41             94       127            761              56        817
 Total income                                                           1,131    195      965         136            95       107            2,629            79        2,708
 Direct expenses - staff costs                                          (110)    (35)     (141)       (28)           (86)     (378)          (778)            (35)      (813)
                             - other costs                              (50)     (10)     (65)        (12)           (29)     (552)          (718)            (29)      (747)
 Indirect expenses                                                      (383)    (72)     (314)       (16)           (91)     915            39               (39)      -
 Strategic costs  - direct                                              (5)      (2)      (4)         (1)            (51)     (5)            (68)             (9)       (77)
                            - indirect                                  11       -        (7)         (1)            1        (3)            1                (1)       -
 Litigation and conduct costs                                           (15)     3        (25)        (2)            (2)      (254)          (295)            1         (294)
 Operating expenses                                                     (552)    (116)    (556)       (60)           (258)    (277)          (1,819)          (112)     (1,931)
 Operating profit/(loss) before impairment (losses)/releases            579      79       409         76             (163)    (170)          810              (33)      777
 Impairment (losses)/releases                                           (16)     15       216         11             3        (3)            226              7         233
 Operating profit/(loss)                                                563      94       625         87             (160)    (173)          1,036            (26)      1,010
 Income excluding notable items                                         1,131    195      961         136            105      (17)           2,511            44        2,555

 Additional information
 Return on tangible equity (1)                                          na       na       na          na             na       na             8.6%             na        8.5%
 Return on equity (1)                                                   29.9%    18.1%    21.7%       21.6%          (12.1%)  nm             nm               nm        na
 Cost:income ratio (1)                                                  48.8%    59.5%    56.0%       44.1%          271.6%   nm             68.8%            nm        70.9%
 Total assets (£bn)                                                     207.6    28.2     186.0       39.9           210.1    81.3           753.1            25.2      778.3
 Funded assets (£bn) (1)                                                207.6    28.2     186.0       39.9           108.0    79.6           649.3            25.2      674.5
 Net loans to customers - amortised cost (£bn)                          180.5    18.4     102.7       15.6           7.1      23.5           347.8            13.2      361.0
 Loan impairment rate (1)                                               4bps     (32)bps  (83)bps     (28)bps        nm       nm             (26)bps          nm        (26)bps
 Impairment provisions (£bn)                                            (1.6)    (0.1)    (1.9)       (0.1)          (0.1)    -              (3.8)            (0.5)     (4.3)
 Impairment provisions - stage 3 (£bn)                                  (0.8)    -        (0.8)       (0.1)          (0.1)    -              (1.8)            (0.4)     (2.2)
 Customer deposits (£bn)                                                186.3    35.7     178.3       36.9           2.2      18.4           457.8            18.5      476.3
 Risk-weighted assets (RWAs) (£bn)                                      36.6     11.4     66.4        8.1            25.4     1.9            149.8            10.0      159.8
 RWA equivalent (RWAe) (£bn)                                            36.6     11.4     66.5        8.2            26.9     2.1            151.7            10.0      161.7
 Employee numbers (FTEs - thousands)                                    15.0     1.9      8.8         1.6            1.6      27.5           56.4             1.8       58.2
 Third party customer asset rate (2)                                    2.64%    2.36%    2.65%       2.24%          nm       nm             nm               nm        nm
 Third party customer funding rate (2)                                  (0.05%)  -        -           0.07%          nm       nm             nm               0.02%     nm
 Average interest earning assets (£bn) (1)                              197.5    27.5     167.5       37.9           32.5     nm             nm               15.7      527.9
 Net interest margin (1)                                                2.09%    1.76%    1.49%       0.99%          nm       nm             nm               nm        nm
 Bank net interest margin (1)                                           na       na       na          na             na       na             2.41%            na        na

 

For the notes to this table, refer to the following page. nm = not meaningful.

 

 

Segment performance

                                                                            Quarter ended 31 December 2020 (3)
                                                                            Go-forward group
                                                                                                                                                 Total
                                                                                                                                                 excluding                  Total
                                                                            Retail   Private  Commercial  RBS            NatWest  Central items  Ulster           Ulster    NatWest
                                                                            Banking  Banking  Banking     International  Markets  & other        Bank RoI         Bank RoI  Group
                                                                            £m       £m       £m          £m             £m       £m             £m               £m        £m
 Continuing operations
 Income statement
 Net interest income                                                        949      118      667         85             (2)      53             1,870            31        1,901
 Own credit adjustments                                                     -        -        -           -              (43)     -              (43)             -         (43)
 Other non-interest income                                                  25       66       284         41             118      43             577              27        604
 Total income                                                               974      184      951         126            73       96             2,404            58        2,462
 Direct expenses - staff costs                                              (117)    (32)     (141)       (25)           (90)     (385)          (790)            (37)      (827)
                               - other costs                                (56)     (16)     (72)        (16)           (21)     (780)          (961)            (21)      (982)
 Indirect expenses                                                          (393)    (71)     (382)       (32)           (133)    1,042          31               (31)      -
 Strategic costs  - direct                                                  (6)      2        (35)        (37)           (50)     (197)          (323)            (3)       (326)
                             - indirect                                     (36)     (3)      (28)        (1)            (6)      77             3                (3)       -
 Litigation and conduct costs                                               (210)    29       2           (1)            (1)      (5)            (186)            (8)       (194)
 Operating expenses                                                         (818)    (91)     (656)       (112)          (301)    (248)          (2,226)          (103)     (2,329)
 Operating profit/(loss) before impairment (losses)/releases                156      93       295         14             (228)    (152)          178              (45)      133
 Impairment (losses)/releases                                               (65)     (26)     (10)        (27)           (2)      (1)            (131)            (8)       (139)
 Operating profit/(loss)                                                    91       67       285         (13)           (230)    (153)          47               (53)      (6)
 Income excluding notable items                                             1,031    184      978         126            124      42             2,485            58        2,543

 Additional information
 Return on tangibe equity (1)                                               na       na       na          na             na       na             0.3%             na        (1.4%)
 Return on equity (1)                                                       3.8%     13.3%    8.1%        (5.5%)         (15.0%)  nm             nm               nm        na
 Cost:income ratio (1)                                                      84.0%    49.5%    67.8%       88.9%          nm       nm             nm               nm        94.5%
 Total assets (£bn)                                                         197.6    26.2     187.4       34.0           270.1    57.6           772.9            26.6      799.5
 Funded assets (£bn) (1)                                                    197.6    26.2     187.4       34.0           105.9    55.3           606.4            26.6      633.0
 Net loans to customers - amortised cost (£bn)                              172.3    17.0     108.2       13.3           8.4      23.3           342.5            18.0      360.5
 Loan impairment rate (1)                                                   15bps    61bps    4bps        81bps          nm       nm             15bps            nm        15bps
 Impairment provisions (£bn)                                                (1.8)    (0.1)    (2.9)       (0.1)          (0.2)    (0.1)          (5.2)            (0.8)     (6.0)
 Impairment provisions - stage 3 (£bn)                                      (0.8)    -        (1.1)       -              (0.1)    (0.1)          (2.1)            (0.5)     (2.6)
 Customer deposits (£bn)                                                    171.8    32.4     167.7       31.3           2.6      6.3            412.1            19.6      431.7
 Risk-weighted assets (RWAs) (£bn)                                          36.7     10.9     75.1        7.5            26.9     1.4            158.5            11.8      170.3
 RWA equivalent (RWAe) (£bn)                                                36.7     10.9     75.1        7.5            28.7     1.6            160.5            11.8      172.3
 Employee numbers (FTEs - thousands)                                        16.0     1.8      9.6         1.7            2.2      25.9           57.2             2.0       59.2
 Third party customer asset rate (2)                                        2.81%    2.38%    2.65%       2.33%          nm       nm             nm               nm        nm
 Third party customer funding rate (2)                                      (0.10%)  (0.01%)  (0.01%)     0.05%          nm       nm             nm               (0.01%)   nm
 Average interest earning assets (£bn) (1)                                  186.1    25.2     170.2       32.9           36.5     nm             nm               17.0      499.8
 Net interest margin (1)                                                    2.03%    1.86%    1.56%       1.03%          nm       nm             nm               nm        nm
 Bank net interest margin (1)                                               na       na       na          na             na       na             2.44%            na        na

 

nm = not meaningful

 (1)  Refer to the appendix for details of basis of preparation and reconciliation
      of non-IFRS performance measures where relevant.
 (2)  Third party customer asset rate is calculated as annualised interest
      receivable on third-party loans to customers as a percentage of third-party
      loans to customers. This excludes assets of disposal groups, intragroup items,
      loans to banks and liquid asset portfolios. Third party customer funding rate
      reflects interest payable or receivable on third-party customer deposits,
      including interest bearing and non-interest bearing customer deposits.
      Intragroup items, bank deposits, debt securities in issue and subordinated
      liabilities are excluded for customer funding rate calculation. Net interest
      margin is calculated as net interest income as a percentage of the average
      interest-earning assets, excluding assets of disposal groups and without these
      remaining exclusions.
 (3)  Comparative results have been re-presented from those previously published to
      reclassify certain operations as discontinued operations as described in Note
      3 on page 34.

Business performance summary

Capital and leverage ratios

The table below sets out the key capital and leverage ratios.

                                                                    31 December  30 September  31 December
                                                                    2021         2021          2020
 Capital adequacy ratios (1)                                        %            %             %
 CET1                                                               18.2         18.7          18.5
 Tier 1                                                             20.7         21.1          21.4
 Total                                                              24.1         24.6          24.5

 Capital                                                            £m           £m            £m
 Tangible equity                                                    30,689       30,769        31,712

 Prudential valuation adjustment                                    (274)        (264)         (286)
 Deferred tax assets                                                (761)        (765)         (760)
 Own credit adjustments                                             21           27            (1)
 Pension fund assets                                                (465)        (385)         (579)
 Cash flow hedging reserve                                          395          254           (229)
 Foreseeable ordinary dividends                                     (846)        (402)         (364)
 Foreseeable charges - on-market ordinary share buy back programme  (825)        (462)         -
 Foreseeable pension contributions                                  (365)        (354)         (266)
 Prudential amortisation of software development costs              411          476           473
 Adjustments under IFRS 9 transitional arrangements                 621          973           1,747
 Other adjustments for regulatory purposes                          (5)          (5)           -
 Total deductions                                                   (2,093)      (907)         (265)

 CET1 capital                                                       28,596       29,862        31,447
 AT1 capital                                                        3,875        3,875         4,983
 Tier 1 capital                                                     32,471       33,737        36,430
 Tier 2 capital                                                     5,402        5,522         5,255
 Total regulatory capital                                           37,873       39,259        41,685

 Risk-weighted assets
 Credit risk                                                        120,116      122,270       129,914
 Counterparty credit risk                                           7,907        8,475         9,104
 Market risk                                                        7,917        7,979         9,362
 Operational risk                                                   21,031       21,031        21,930
 Total RWAs                                                         156,971      159,755       170,310

 Leverage
 Cash and balances at central banks                                 177,757      164,851       124,489
 Trading assets                                                     59,158       66,357        68,990
 Derivatives                                                        106,139      103,770       166,523
 Financial assets                                                   412,817      417,273       422,647
 Other assets                                                       17,106       26,027        16,842
 Assets of disposal groups                                          9,015        -             -
 Total assets                                                       781,992      778,278       799,491
 Derivatives
   - netting and variation margin                                   (110,204)    (107,160)     (172,658)
   - potential future exposures                                     35,035       36,382        38,171
 Securities financing transactions gross up                         1,397        1,903         1,179
 Other off balance sheet items                                      44,240       44,292        45,853
 Regulatory deductions and other adjustments                        (8,980)      (14,340)      (8,943)
 Claims on central banks                                            (174,148)    (161,688)     (122,252)
 Exclusion of bounce back loans                                     (7,474)      (7,845)       (8,283)
 UK leverage exposure                                               561,858      569,822       572,558
 UK leverage ratio (%) (2)                                          5.8          5.9           6.4

 

 (1)  Based on CRR end-point including an IFRS 9 transitional adjustment of £0.6
      billion (30 September 2021 - £1.0 billion, 31 December 2020 - £1.7 billion).
      Excluding this adjustment, the CET1 ratio would be 17.8% (30 September 2021 -
      18.1%, 31 December 2020 - 17.5%). The amended article for the prudential
      treatment of software assets was implemented in December 2020. Excluding this
      adjustment the CET1 ratio would be 18.0% (30 September 2021 - 18.4%, 31
      December 2020 - 18.2%).
 (2)  The UK leverage ratio excludes central bank claims from the leverage exposure
      where deposits held are denominated in the same currency and of contractual
      maturity that is equal or longer than that of the central bank claims.
      Excluding an IFRS 9 transitional adjustment, the UK leverage ratio would be
      5.7% (30 September 2021 - 5.8%, 31 December 2020 - 6.1%). The amended article
      for the prudential treatment of software assets was implemented in December
      2020. Excluding this adjustment the UK leverage ratio would be 5.7% (30
      September 2021 - 5.8%, 31 December 2020 - 6.3%.

 

 

 

Business performance summary

Portfolio summary - segment analysis

The table below shows gross loans and ECL, by segment and stage, within the
scope of the IFRS 9 ECL framework.

 

                                                               Go-forward group
                                                                                                                                      Total
                                                                                                                         Central      excluding      Ulster
                                                               Retail     Private    Commercial  RBS            NatWest  items        Ulster         Bank
                                                               Banking    Banking    Banking     International  Markets  & other      Bank RoI       RoI        Total
 2021                                                          £m         £m         £m          £m             £m       £m           £m             £m         £m
 Loans - amortised cost
   and FVOCI
 Stage 1                                                       168,013    17,600     82,893      16,185         8,290    32,283       325,264        5,560      330,824
 Stage 2                                                       13,594     967        17,853      477            147      90           33,128         853        33,981
 Stage 3                                                       1,884      270        1,820       162            99        -           4,235          787        5,022
 Of which: individual                                           -         270        631         162            91        -           1,154          61         1,215
 Of which: collective                                          1,884       -         1,189        -             8         -           3,081          726        3,807
 Subtotal excluding disposal group loans                       183,491    18,837     102,566     16,824         8,536    32,373       362,627        7,200      369,827
 Disposal group loans                                                                                                                                9,084      9,084
 Total                                                                                                                                               16,284     378,911
 ECL provisions (1)
 Stage 1                                                       134        12         116         7              6        17           292            10         302
 Stage 2                                                       590        29         758         23             3        11           1,414          64         1,478
 Stage 3                                                       850        37         651         25             75        -           1,638          388        2,026
 Of which: individual                                           -         37         221         25             67        -           350            13         363
 Of which: collective                                          850         -         430          -             8         -           1,288          375        1,663
 Subtotal excluding  ECL provisions on disposal group loans    1,574      78         1,525       55             84       28           3,344          462        3,806
 ECL on disposal group loans                                                                                                                         109        109
 Total                                                                                                                                               571        3,915
 ECL provisions coverage (2)
 Stage 1 (%)                                                   0.1        0.1        0.1         0.0            0.1      0.1          0.1            0.2        0.1
 Stage 2 (%)                                                   4.3        3.0        4.3         4.8            2.0      12.2         4.3            7.5        4.4
 Stage 3 (%)                                                   45.1       13.7       35.8        15.4           75.8      -           38.7           49.3       40.3
 ECL provisions coverage excluding disposal group loans        0.9        0.4        1.5         0.3            1.0      0.1          0.9            6.4        1.0
 ECL provisions coverage on disposal group loans                                                                                                     1.2        1.2
 Total                                                                                                                                               3.5        1.0
 Impairment (releases)/losses
 ECL (release)/charge (3)                                      (36)       (54)       (1,073)     (52)           (35)      -           (1,250)        (28)       (1,278)
 Stage 1                                                       (387)      (45)       (818)       (39)           (15)     (3)          (1,307)        (70)       (1,377)
 Stage 2                                                       157        (15)       (272)       (16)           (11)     3            (154)          (33)       (187)
 Stage 3                                                       194        6          17          3              (9)       -           211            75         286
 Of which: individual                                           -         6          19          3              (6)       -           22             (2)        20
 Of which: collective                                          194         -         (2)          -             (3)       -           189            77         266
 Continuing operations                                         (36)       (54)       (1,073)     (52)           (35)      -           (1,250)        (28)       (1,278)
 Discontinued operations                                                                                                                             (57)       (57)
 Total                                                                                                                                               (85)       (1,335)

 Amounts written-off                                           220        6          467         28             67        -           788            88         876
 Of which: individual                                           -         6          378         28             43        -           455             -         455
 Of which: collective                                          220         -         89           -             24        -           333            88         421

 

 

 

Business performance summary

Portfolio summary - segment analysis continued

                               Go-forward group
                                                                                                  Total
                                                                                     Central      excluding
                               Retail   Private  Commercial  RBS            NatWest  items        Ulster         Ulster Bank
                               Banking  Banking  Banking     International  Markets  & other      Bank RoI       RoI          Total
 2020                          £m       £m       £m          £m             £m       £m           £m             £m           £m
 Loans - amortised cost
   and FVOCI
 Stage 1                       139,956  15,321   70,685      12,143         7,780    26,859       272,744        14,380       287,124
 Stage 2                       32,414   1,939    37,344      2,242          1,566    110          75,615         3,302        78,917
 Stage 3                       1,891    298      2,551       211            171      -            5,122          1,236        6,358
 Of which: individual          -        298      1,578       211            162      -            2,249          43           2,292
 Of which: collective          1,891    -        973         -              9        -            2,873          1,193        4,066
                               174,261  17,558   110,580     14,596         9,517    26,969       353,481        18,918       372,399
 ECL provisions (1)
 Stage 1                       134      31       270         14             12       13           474            45           519
 Stage 2                       897      68       1,713       74             49       15           2,816          265          3,081
 Stage 3                       806      39       1,069       48             132      -            2,094          492          2,586
 Of which: individual          -        39       607         48             124      -            818            13           831
 Of which: collective          806      -        462         -              8        -            1,276          479          1,755
                               1,837    138      3,052       136            193      28           5,384          802          6,186
 ECL provisions coverage (2)
 Stage 1 (%)                   0.1      0.2      0.4         0.1            0.2      0.1          0.2            0.3          0.2
 Stage 2 (%)                   2.8      3.5      4.6         3.3            3.1      13.6         3.7            8.0          3.9
 Stage 3 (%)                   42.6     13.1     41.9        22.8           77.2     -            40.9           39.8         40.7
                               1.1      0.8      2.8         0.9            2.0      0.1          1.5            4.2          1.7
 Impairment (releases)/losses
 ECL (release)/charge (3,4)    792      100      1,927       107            40       26           2,992          139          3,131
 Stage 1                       (36)     25       (58)        8              (2)      10           (53)           (36)         (89)
 Stage 2                       619      60       1,667       71             54       15           2,486          115          2,601
 Stage 3                       209      15       318         28             (12)     1            559            60           619
 Of which: individual          -        15       166         28             (3)      -            206            (12)         194
 Of which: collective          209      -        152         -              (9)      1            353            72           425
 Continuing operations         792      100      1,927       107            40       26           2,992          139          3,131
 Discontinued operations                                                                                         111          111
 Total                                                                                                           250          3,242
 Amounts written-off           378      5        321         3              11       -            718            219          937
 Of which: individual          -        5        172         3              11       -            191            -            191
 Of which: collective          378      -        149         -              -        -            527            219          746

 

 (1)  Includes £5 million (2020 - £6 million) related to assets classified as
      FVOCI.
 (2)  ECL provisions coverage is calculated as ECL provisions divided by loans -
      amortised cost and FVOCI. It is calculated on third party loans and total ECL
      provisions.
 (3)  Includes a £3 million release (2020 - £12 million charge) related to other
      financial assets, of which £2 million release (2020 - £2 million charge)
      related to assets classified as FVOCI; and £34 million release (2020 - £28
      million charge) related to contingent liabilities.
 (4)  Comparative results have been re-presented from those previously published to
      reclassify certain operations as discontinued operations as described in Note
      3 on page 34.
 (5)  The table shows gross loans only and excludes amounts that are outside the
      scope of the ECL framework. Refer to the Financial instruments within the
      scope of the IFRS 9 ECL framework section in the NatWest Group plc 2021 Annual
      Report and Accounts for further details. Other financial assets within the
      scope of the IFRS 9 ECL framework were cash and balances at central banks
      totalling £176.3 billion (2020 - £122.7 billion) and debt securities of
      £44.9 billion (2020 - £53.8 billion).

 

 

Analysis of ECL provision

The table below shows gross loans and ECL provision analysis.

                                    31 December 2021  30 September 2021  30 June 2021  31 December 2020
                                    £m                £m                 £m            £m
 Total loans                        369,827           374,000            375,592       372,399
   Personal                         207,380           211,902            209,699       204,188
   Wholesale                        162,447           162,098            165,893       168,211

 Value of loans in Stage 2          33,981            41,485             53,188        78,917
   Personal                         14,423            14,036             20,414        34,352
   Wholesale                        19,558            27,449             32,774        44,565

 ECL provisions in Stage 2          1,478             1,899              2,300         3,081
   Personal                         614               716                786           996
   Wholesale                        864               1,183              1,514         2,085

 ECL provision coverage in Stage 2  4.35%             4.58%              4.32%         3.90%
   Personal                         4.26%             5.09%              3.85%         2.90%
   Wholesale                        4.42%             4.31%              4.62%         4.68%

Condensed consolidated income statement for the period ended 31 December 2021

 

                                                           Year ended                    Quarter ended
                                                           31 December  31 December      31 December  30 September  31 December
                                                           2021         2020 (1)         2021         2021 (1)      2020 (1)
                                                           £m           £m               £m           £m            £m

 Interest receivable                                       9,313        9,798            2,345        2,319         2,299
 Interest payable                                          (1,699)      (2,322)          (403)        (430)         (398)

 Net interest income                                       7,614        7,476            1,942        1,889         1,901

 Fees and commissions receivable                           2,698        2,722            724          668           650
 Fees and commissions payable                              (574)        (722)            (149)        (140)         (131)
 Income from trading activities                            323          1,125            (3)          95            71
 Other operating income                                    451          (93)             108          196           (29)

 Non-interest income                                       2,898        3,032            680          819           561

 Total income                                              10,512       10,508           2,622        2,708         2,462

 Staff costs                                               (3,676)      (3,878)          (915)        (881)         (975)
 Premises and equipment                                    (1,133)      (1,222)          (368)        (263)         (320)
 Other administrative expenses                             (2,026)      (1,845)          (735)        (588)         (764)
 Depreciation and amortisation                             (923)        (913)            (310)        (199)         (270)

 Operating expenses                                        (7,758)      (7,858)          (2,328)      (1,931)       (2,329)

 Profit before impairment losses                           2,754        2,650            294          777           133
 Impairment releases/(losses)                              1,278        (3,131)          341          233           (139)

 Operating profit/(loss) before tax                        4,032        (481)            635          1,010         (6)
 Tax charge                                                (996)        (74)             (234)        (330)         (75)
 Profit/(loss) from continuing operations                  3,036        (555)            401          680           (81)
 Profit from discontinued operations, net of tax           276          121              97           64            61
 Profit/(loss) for the period                              3,312        (434)            498          744           (20)

 Attributable to:
 Ordinary shareholders                                     2,950        (753)            434          674           (109)
 Preference shareholders                                   19           26               5            5             5
 Paid-in equity holders                                    299          355              58           63            83
 Non-controlling interests                                 44           (62)             1            2             1
 Earnings per ordinary share - continuing operations       23.0p        (7.2)p           3.0p         5.3p          (1.4)p
 Earnings per ordinary share - discontinued operations     2.4p         1.0p             0.8p         0.5p          0.5p
 Total earnings per share attributable to ordinary
    shareholders - basic                                   25.4p        (6.2)p           3.8p         5.8p          (0.9)p
 Earnings per ordinary share - fully diluted continuing
    operations                                             22.9p        (7.2)p           3.0p         5.3p          (1.4)p
 Earnings per ordinary share - fully diluted discontinued
    operations                                             2.4p         1.0p             0.8p         0.5p          0.5p
 Total earnings per share attributable to ordinary
    shareholders - fully diluted                           25.3p        (6.2)p           3.8p         5.8p          (0.9)p

 

 (1)  Comparative results have been re-presented from those previously published to
      reclassify certain operations as discontinued operations as described in Note
      3 on page 34.
 (2)  The results of discontinued operations, comprising the post-tax profit is
      shown as a single amount on the face of the income statement. An analysis of
      this amount is presented in Financial statements note section in NatWest Group
      plc 2021 Annual Report and Accounts on pages 313 to 394.

 

 

Condensed consolidated statement of comprehensive income for the period ended

31 December 2021

 

                                                                   Year ended                    Quarter ended
                                                                   31 December  31 December      31 December  30 September  31 December
                                                                   2021         2020             2021         2021          2020
                                                                   £m           £m               £m           £m            £m
 Profit/(loss) for the period                                      3,312        (434)            498          744           (20)
 Items that do not qualify for reclassification
 Remeasurement of retirement benefit schemes (1)                   (669)        4                71           (6)           (50)
 (Loss)/profit on fair value of credit in financial liabilities
   designated at FVTPL due to own credit risk                      (29)         (52)             -            (4)           (72)
 FVOCI financial assets                                            13           (64)             2            3             (21)
 Tax (1)                                                           164          42               (21)         3             29
                                                                   (521)        (70)             52           (4)           (114)
 Items that do qualify for reclassification
 FVOCI financial assets                                            (100)        44               45           -             81
 Cash flow hedges                                                  (848)        271              (238)        (245)         (93)
 Currency translation                                              (382)        276              (115)        21            (149)
 Tax                                                               213          (89)             83           65            (4)
                                                                   (1,117)      502              (225)        (159)         (165)
 Other comprehensive (loss)/income after tax                       (1,638)      432              (173)        (163)         (279)

 Total comprehensive income/(loss) for the period                  1,674        (2)              325          581           (299)

 Attributable to:
 Ordinary shareholders                                             1,308        (338)            261          512           (389)
 Preference shareholders                                           19           26               5            5             5
 Paid-in equity holders                                            299          355              58           63            83
 Non-controlling interests                                         48           (45)             1            1             2
                                                                   1,674        (2)              325          581           (299)

 

(1)      Following the purchase of ordinary shares from UKGI in March
2021, NatWest Group contributed £500 million to its main pension scheme in
line with the memorandum of understanding announced on 17 April 2018. After
tax relief, this contribution reduced total equity by £365 million. There was
also a pre-tax loss of £192 million (€224 million) in relation to the
re-measurement of the Group's Republic of Ireland pension schemes, primarily
as a result of significant movements in underlying actuarial assumptions
(2020: pre-tax gain of £72 million (€81 million)). In line with our policy,
the present value of defined benefit obligations and the fair value of plan
assets at the end of the reporting period, are assessed to identify
significant market fluctuations and one-off events since the end of the prior
financial year.

 

 

Condensed consolidated balance sheet as at 31 December 2021

 

                                      31 December  30 September  31 December
                                      2021         2021          2020
                                      £m           £m            £m
 Assets
 Cash and balances at central banks   177,757      164,851       124,489
 Trading assets                       59,158       66,357        68,990
 Derivatives                          106,139      103,770       166,523
 Settlement balances                  2,141        8,140         2,297
 Loans to banks - amortised cost      7,682        9,251         6,955
 Loans to customers - amortised cost  358,990      361,022       360,544
 Other financial assets               46,145       47,000        55,148
 Intangible assets                    6,723        6,723         6,655
 Other assets                         8,242        11,164        7,890
 Assets of disposal groups            9,015        -             -
 Total assets                         781,992      778,278       799,491

 Liabilities
 Bank deposits                        26,279       17,375        20,606
 Customer deposits                    479,810      476,319       431,739
 Settlement balances                  2,068        7,792         5,545
 Trading liabilities                  64,598       70,946        72,256
 Derivatives                          100,835      98,560        160,705
 Other financial liabilities          49,326       47,857        45,811
 Subordinated liabilities             8,429        8,675         9,962
 Notes in circulation                 3,047        3,037         2,655
 Other liabilities                    5,797        5,830         6,388
 Total liabilities                    740,189      736,391       755,667

 Equity
 Ordinary shareholders' interests     37,412       37,492        38,367
 Other owners' interests              4,384        4,384         5,493
 Owners' equity                       41,796       41,876        43,860
 Non-controlling interests            7            11            (36)
 Total equity                         41,803       41,887        43,824
 Total liabilities and equity         781,992      778,278       799,491

 

 

Condensed consolidated statement of changes in equity for the period ended

31 December 2021

                                                            Year ended                    Quarter ended
                                                            31 December  31 December      31 December  30 September  31 December
                                                            2021         2020             2021         2021          2020
                                                            £m           £m               £m           £m            £m
 Called-up share capital - at 1 January                     12,129       12,094           11,642       11,776        12,127
 Ordinary shares issued                                     37           35               -            (1)           2
 Share cancellation (1)                                     (698)        -                (174)        (133)         -
 At 31 December                                             11,468       12,129           11,468       11,642        12,129

 Paid-in equity - at 1 January                              4,999        4,058            3,890        5,936         4,001
 Redeemed                                                   -            (1,277)          -            -             -
 Reclassified (2)                                           (2,046)      -                -            (2,046)
 Securities issued during the period                        937          2,218            -            -             998
 At 31 December                                             3,890        4,999            3,890        3,890         4,999

 Share premium account - at 1 January                       1,111        1,094            1,161        1,161         1,110
 Ordinary shares issued                                     50           17               -            -             1
 At 31 December                                             1,161        1,111            1,161        1,161         1,111

 Merger reserve - at 1 January and 31 December              10,881       10,881           10,881       10,881        10,881

 FVOCI reserve  - at 1 January                              360          138              237          239           (36)
 Unrealised gains/(losses)                                  32           76               97           48            55
 Realised (gains)/losses (3)                                (122)        152              (51)         (48)          367
 Tax                                                        (1)          (6)              (14)         (2)           (26)
 At 31 December                                             269          360              269          237           360

 Cash flow hedging reserve - at 1 January                   229          35               (254)        (77)          300
 Amount recognised in equity                                (687)        321              (186)        (178)         (75)
 Amount transferred from equity to earnings                 (161)        (50)             (52)         (67)          (18)
 Tax                                                        224          (77)             97           68            22
 At 31 December                                             (395)        229              (395)        (254)         229

 Foreign exchange reserve - at 1 January                    1,608        1,343            1,325        1,304         1,758
 Retranslation of net assets                                (484)        297              (173)        25            (155)
 Foreign currency gains/(losses) on hedges of net assets    88           (55)             48           (3)           4
 Tax                                                        (17)         6                (5)          (1)           -
 Recycled to profit or loss on disposal of businesses (4)   10           17               10           -             1
 At 31 December                                             1,205        1,608            1,205        1,325         1,608

 Capital redemption reserve - at beginning of period        -            -                548          414           -
 Share cancellation (1)                                     698          -                174          134           -
 Redemption of preference shares                            24           -                -            -             -
 At end of period                                           722          -                722          548           -

 Retained earnings - at 1 January                           12,567       13,946           12,835       12,632        13,071
 Profit/(loss) attributable to ordinary shareholders and
   other equity owners
  - continuing operations                                   2,992        (493)            400          678           (82)
  - discontinued operations                                 276          121              97           64            61
 Equity preference dividends paid                           (19)         (26)             (5)          (5)           (5)
 Paid-in equity dividends paid                              (299)        (355)            (58)         (63)          (83)
 Ordinary dividends paid                                    (693)        -                -            (346)         -
 Shares repurchased during the year (1,5)                   (1,423)      -                (387)        (288)         -
 Unclaimed dividend                                         -            2                -            -             -
 Redemption of preference shares                            (24)         -                -            -             -
 Redemption/reclassification of paid-in equity (2,6)        150          (355)            -            150           -
 Realised gains/(losses) in period on FVOCI equity shares
   - gross                                                  3            (248)            1            3             (362)
   - tax                                                    -            -                -            -             27
 Remeasurement of the retirement benefit schemes (4)
   - gross                                                  (669)        4                71           (6)           (50)
   - tax                                                    168          22               (16)         2             (7)

 

 

 

 

Condensed consolidated statement of changes in equity for the period ended

31 December 2021

 

                                                             Year ended                    Quarter ended
                                                             31 December  31 December      31 December  30 September  31 December
                                                             2021         2020             2021         2021          2020
                                                             £m           £m               £m           £m            £m
 Changes in fair value of credit in financial liabilities
   designated at FVTPL through profit or loss
   - gross                                                   (29)         (52)             -            (4)           (72)
   - tax                                                     3            8                -            1             9
 Shares issued under employee share schemes                  8            (11)             8            -             -
 Share-based payments (7)                                    (45)         4                20           17            60
 At 31 December                                              12,966       12,567           12,966       12,835        12,567

 Own shares held - at 1 January                              (24)         (42)             (389)        (391)         (24)
 Shares issued under employee share schemes                  36           95               18           1             -
 Own shares acquired (1)                                     (383)        (77)             -            1             -
 At 31 December                                              (371)        (24)             (371)        (389)         (24)
 Owners' equity at 31 December                               41,796       43,860           41,796       41,876        43,860

 Non-controlling interests - at 1 January                    (36)         9                11           10            (38)
 Currency translation adjustments and other movements        4            17               -            (1)           1
 Profit/(losses) attributable to non-controlling interests
 - continuing operations                                     44           (62)             1            2             1
 - discontinued operations                                   -            -                -            -             -
 Dividends paid                                              (5)          -                (5)          -             -
 At 31 December                                              7            (36)             7            11            (36)

 Total equity at 31 December                                 41,803       43,824           41,803       41,887        43,824

 Attributable to:
 Ordinary shareholders                                       37,412       38,367           37,412       37,492        38,367
 Preference shareholders                                     494          494              494          494           494
 Paid-in equity holders                                      3,890        4,999            3,890        3,890         4,999
 Non-controlling interests                                   7            (36)             7            11            (36)
                                                             41,803       43,824           41,803       41,887        43,824

 

(1)      In March 2021, there was an agreement with HM Treasury to buy
591 million ordinary shares in the Company from UK Government Investments Ltd
(UKGI), at 190.5p per share for the total consideration of £1.13 billion.
NatWest Group cancelled 391 million of the purchased ordinary shares,
amounting to £744 million excluding fees, and held the remaining 200 million
in own shares held, amounting to £381 million excluding fees. The nominal
value of the share cancellation has been transferred to the capital redemption
reserve.

(2)      In July 2021, paid-in equity reclassified to liabilities as the
result of a call in August 2021 of US$2.65 billion AT1 Capital notes.

(3)      In 2020, the completion of the Alawwal bank merger resulted in
the derecognition of the associate investment in Alawwal bank and recognition
of a new investment in SABB held at fair value through other comprehensive
income (FVOCI).

(4)      Following the purchase of ordinary shares from UKGI in March
2021, NatWest Group contributed £500 million to its main pension scheme in
line with the memorandum of understanding announced on 17 April 2018. After
tax relief, this contribution reduced total equity by £365 million. There was
also a pre-tax loss of £192 million (€224 million) in relation to the
re-measurement of the Group's Republic of Ireland pension schemes, primarily
as a result of significant movements in underlying actuarial assumptions
(2020: pre-tax gain of £72 million (€81 million)). In line with our policy,
the present value of defined benefit obligations and the fair value of plan
assets at the end of the reporting period, are assessed to identify
significant market fluctuations and one-off events since the end of the prior
financial year.

(5)      In line with the announcement in July 2021, NatWest Group plc
repurchased and cancelled 310.8 million shares for total consideration of
£676.2 million excluding fees. Of the 310.8 million shares bought back, 2.8
million shares were settled and cancelled in January 2022. The nominal value
of the share cancellations has been transferred to the capital redemption
reserve with the share premium element to retained earnings.

(6)      The redemption of paid-in equity includes a tax credit of £16
million.

(7)      Share-based payments includes a tax credit of £10 million.

 

 

 

Condensed consolidated cash flow statement for the period ended 31 December
2021

                                                                     Year ended
                                                                     31 December  31 December
                                                                     2021         2020
                                                                     £m           £m
 Operating activities
 Operating profit/(loss) before tax from continuing operations (1)   4,032        (481)
 Operating profit before tax from discontinued operations (1)        279          130
 Adjustments for non-cash items                                      3,626        2,845

 Net cash flows from trading activities                              7,937        2,494
 Changes in operating assets and liabilities                         46,606       26,815

 Net cash flows from operating activities before tax                 54,543       29,309
 Income taxes paid                                                   (856)        (214)

 Net cash flows from operating activities                            53,687       29,095
 Net cash flows from investing activities                            3,065        7,547
 Net cash flows from financing activities                            (2,604)      90
 Effects of exchange rate changes on cash and cash equivalents       (2,641)      1,879

 Net increase in cash and cash equivalents                           51,507       38,611
 Cash and cash equivalents at 1 January                              139,199      100,588

 Cash and cash equivalents at 31 December                            190,706      139,199

 

(1)        Comparative results have been re-presented from those
previously published to reclassify certain operations as discontinued
operations as described in Note 3 on page 34.

 

Notes

1. Presentation of condensed consolidated financial statements

The condensed consolidated financial statements should be read in conjunction
with NatWest Group plc's 2021 Annual Report and Accounts which were prepared
in accordance with UK adopted International Accounting Standards (IAS),
International Financial Reporting Standards (IFRS) as issued by the
International Accounting Standards Board (IASB) and IFRS as adopted by the
European Union.

 

Going concern

Having reviewed NatWest Group's principal risks, forecasts, projections and
other relevant evidence, the directors have a reasonable expectation that
NatWest Group will continue in operational existence for a period of twelve
months from the date the financial statements are approved. Accordingly, the
results for the year ended 31 December 2021 have been prepared on a going
concern basis (see the Report of the directors, page 183, NatWest Group plc
2021 Annual Report and Accounts).

 

2. Accounting policies

NatWest Group's principal accounting policies are as set out on pages 307 to
312 of the NatWest Group plc's 2021 Annual Report and Accounts.

 

Critical accounting policies and key sources of estimation uncertainty

The judgments and assumptions that are considered to be the most important to
the portrayal of NatWest Group's financial condition are those relating to
deferred tax, fair value of financial instruments, loan impairment provisions,
goodwill and provisions for liabilities and charges. These critical accounting
policies and judgments are noted on page 311 of the NatWest Group plc 2021
Annual Report and Accounts. Estimation uncertainty continues to be affected by
the COVID-19 pandemic. Management's consideration of this source of
uncertainty is outlined in the relevant sections of NatWest Group plc's 2021
Annual Report and Accounts, including the ECL estimate for the period in the
Risk and capital management section contained in the NatWest Group plc's 2021
Annual Report and Accounts.

 

Information used for significant estimates

The COVID-19 pandemic continued to cause significant economic and social
disruption during year ended 31 December 2021. Key financial estimates are
based on management's latest five-year revenue and cost forecasts. Measurement
of goodwill, deferred tax and expected credit losses are highly sensitive to
reasonably possible changes in those anticipated conditions. Other reasonably
possible assumptions about the future include a prolonged financial effect of
the COVID-19 pandemic on the economy of the UK and other countries or greater
economic effect as countries and companies implement plans to counter climate
risks. Changes in judgments and assumptions could result in a material
adjustment to those estimates in the next reporting periods. (Refer to the
NatWest Group plc Risk factors in the 2021 Annual Report and Accounts).

 

Notes

3. Discontinued operations and assets and liabilities of disposal groups

Two legally binding agreements for the sale of UBIDAC business were announced
in 2021 as part of the phased withdrawal from the Republic of Ireland:

On 28 June 2021 NatWest Group announced it had agreed a binding sale agreement
with Allied Irish Banks, p.l.c. for the transfer of c.€4.2 billion (plus up
to €2.8 billion of undrawn exposures), of performing commercial loans as
well as those c.280 colleagues that are wholly or mainly assigned to
supporting that part of the business, with the final number of roles to be
confirmed as the deal completes. The sale, subject to Competition and Consumer
Protection Commission (CCPC) approval, is expected to be completed in a series
of transactions during 2022 and Q1 2023.

On the 17 December 2021 NatWest Group signed a legally binding agreement with
Permanent TSB p.l.c.  The proposed sale will include performing non-tracker
mortgages, the performing loans in the micro-SME business; the UBIDAC Asset
Finance business, including its Lombard digital platform, and a subset of
Ulster Bank branch locations in the Republic of Ireland. The majority of
loans are expected to transfer by Q4 2022. As part of the transaction it is
anticipated that c.450 colleagues will have the right to transfer under the
TUPE regulations, with the final number of roles to be confirmed as the deal
completes.

The business activities relating to these sales that meet the requirements of
IFRS 5 are presented as a discontinued operation and as a disposal group at 31
December 2021. The Ulster Bank RoI operating segment continues to be reported
separately and reflects the results and balance sheet position of its
continuing operations.

(a) Profit from discontinued operations, net of tax

                                                  Year ended                    Quarter ended
                                                  31 December  31 December      31 December  30 September  31 December
                                                  2021         2020             2021         2021          2020
 Interest receivable                              260          273              62           65            70
 Net interest income                              260          273              62           65            70
 Non-interest income                              9            15               4            1             3
 Total income                                     269          288              66           66            73
 Operating expenses                               (47)         (47)             (14)         (11)          (12)
 Profit before impairment losses                  222          241              52           55            61
 Impairment releases/(losses)                     57           (111)            45           9             9
 Operating profit before tax                      279          130              97           64            70
 Tax charge                                       (3)          (9)              -            -             (9)
 Profit from discontinued operations, net of tax  276          121              97           64            61

 

(b) Assets and liabilities of disposal groups

                                              2021
                                              £m
 Assets of disposal groups
 Loans to customers - amortised cost          9,002
 Derivatives                                  5
 Other assets                                 8
                                              9,015

 Liabilities of disposal groups
 Other liabilities                            5
                                              5

 Net assets of disposal groups                9,010

 

(c) Operating cash flows attributable to discontinued operations

                                                       Year ended
                                                       31 December  31 December
                                                       2021         2020
 Net cash flows from operating activities              1,290        (895)
 Net increase/(decrease) in cash and cash equivalents  1,290        (895)

 

 

Notes

4. Provisions for liabilities and charges

                                                                                Financial
                                      Customer      Litigation and              commitments
                                      redress (1)   other regulatory  Property  and guarantees  Other (2)   Total
                                      £m            £m                £m        £m              £m          £m
 At 1 January 2021                    749           365               271       178             289         1,852
 Expected credit losses impairment
   release                            -             -                 -         (83)            -           (83)
 Currency translation and other
   movements                          (5)           -                 2         (2)             (7)         (12)
 Charge to income statement           173           307               113       -               196         789
 Release to income statement          (25)          (86)              (118)     -               (82)        (311)
 Provisions utilised                  (418)         (309)             (37)      -               (203)       (967)
 At 31 December 2021                  474           277               231       93              193         1,268

 

(1)      Includes payment protection insurance provision which reflects
the estimated cost of PPI redress attributable to claims prior to the
Financial Conduct Authority (FCA) complaint deadline of 29 August 2019. All
pre-deadline complaints have been processed which removes complaint volume
estimation uncertainty from the provision estimate. NatWest Group continues to
conclude remaining bank-identified closure work and conclude cases with the
Financial Ombudsmen Service.

(2)      Other materially comprises provisions relating to restructuring
costs.

(3)      Property provision materially includes dilapidation provisions.
Release in property provision includes the effect of purchase of freeholds for
properties where the group was the primary leaseholder.

(4)      Majority of charge in the year and utilisation of litigation
provisions relates to FCA investigation into money laundering.

 

Provisions are liabilities of uncertain timing or amount and are recognised
when there is a present obligation as a result of a past event, the outflow of
economic benefit is probable and the outflow can be estimated reliably. Any
difference between the final outcome and the amounts provided will affect the
reported results in the period when the matter is resolved.

 

5. Litigation and regulatory matters

NatWest Group plc and certain members of NatWest Group are party to legal
proceedings and involved in regulatory matters, including as the subject of
investigations and other regulatory and governmental action (Matters) in the
United Kingdom (UK), the United States (US), the European Union (EU) and other
jurisdictions. Note 27 in the NatWest Group plc 2021 Annual Report and
Accounts, issued on 18 February 2022 and available at natwestgroup.com (Note
27), discusses the Matters in which NatWest Group is currently involved and
material developments. Other than the Matters discussed in Note 27, no member
of NatWest Group is or has been involved in governmental, legal, or regulatory
proceedings (including those which are pending or threatened) that are
expected to be material, individually or in aggregate. Recent developments in
the Matters identified in Note 27 that have occurred since the Q3 2021 Interim
Management Statement was issued on 29 October 2021, include, but are not
limited to, those set out below.

 

Litigation

London Interbank Offered Rate (LIBOR) and other rates litigation

NWM Plc and certain other members of NatWest Group, including NatWest Group
plc, are defendants in several class actions, as well as more than two dozen
non-class actions, relating to alleged historical artificial suppression of
USD LIBOR, each of which is part of a co-ordinated proceeding in the United
States District Court for the Southern District of New York (SDNY). In
December 2021, the United States Court of Appeals for the Second Circuit (US
Court of Appeals), reversing a December 2016 decision of the SDNY, held that
plaintiffs in these cases have adequately alleged the court's personal
jurisdiction over NWM Plc and other non-US banks, including with respect to
antitrust class action claims on behalf of over-the-counter plaintiffs and
exchange-based purchaser plaintiffs. In the same decision, the appellate court
affirmed the SDNY's prior decision that plaintiffs who purchased LIBOR-based
instruments from third parties (as opposed to the defendants) lack antitrust
standing to pursue such claims. The appellate court remanded these matters to
the SDNY for further proceedings in light of its rulings.

 

In January 2019, a class action antitrust complaint was filed in the SDNY
alleging that the defendants (USD ICE LIBOR panel banks and affiliates) have
conspired to suppress USD ICE LIBOR from 2014 to the present by submitting
incorrect information to ICE about their borrowing costs. The NatWest Group
defendants are NatWest Group plc, NWM Plc, NWMSI and NWB Plc. The defendants
made a motion to dismiss this case, which was granted by the court in March
2020. One plaintiff sought to appeal the dismissal, but on 14 February 2022,
the US Court of Appeals dismissed the appeal because that plaintiff lacks
standing to maintain the appeal.

 

FX litigation

NWM Plc, NWMSI and / or NatWest Group plc are defendants in several cases
relating to NWM Plc's foreign exchange (FX) business. In December 2021, a
claim was issued in the Netherlands against NatWest Group plc, NWM Plc and NWM
N.V. by Stichting FX Claims, seeking a declaration from the court that
anti-competitive FX market conduct described in decisions of the European
Commission of 16 May 2019 is unlawful, along with unspecified damages. The
claimant has indicated that it may seek to amend its claim to also refer to
the December 2021 decision by the EC (described below under "Foreign exchange
related investigations"). A hearing is scheduled for June 2022.

 

 

 

Notes

5. Litigation and regulatory matters continued

Spoofing litigation

In December 2021, three substantially similar class actions complaints were
filed in federal court in the United States against NWM Plc and NWMSI alleging
Commodity Exchange Act and common law unjust enrichment claims arising from
manipulative trading known as spoofing. The complaints refer to NWM Plc's
December 2021 spoofing-related guilty plea (described below under "US
investigations relating to fixed-income securities") and purport to assert
claims on behalf of those who transacted in US Treasury securities and futures
and options on US Treasury securities between 2008 and 2018. The three
complaints are pending in the United States District Court for the Northern
District of Illinois.

 

Regulatory matters

US investigations relating to fixed-income securities

In December 2021, NWM Plc pled guilty in United States District Court for the
District of Connecticut to one count of wire fraud and one count of securities
fraud in connection with historical spoofing conduct by former employees in US
Treasuries markets between January 2008 and May 2014 and, separately, during
approximately three months in 2018.

 

The 2018 trading occurred during the term of a non-prosecution agreement (NPA)
between NWMSI and the United States Attorney's Office for the District of
Connecticut (USAO CT), under which non-prosecution was conditioned on NWMSI
and affiliated companies not engaging in criminal conduct during the term of
the NPA. The relevant trading in 2018 was conducted by two NWM traders in
Singapore and breached that NPA.

 

The plea agreement reached with the US Department of Justice and the USAO CT
resolves both the spoofing conduct and the breach of the NPA.

 

As required by the resolution and sentence imposed by the court, NWM Plc is
subject to a three-year period of probation and has paid a US$25.2 million
criminal fine, approximately US$2.8 million in criminal forfeiture and
approximately US$6.8 million in restitution out of existing provisions. The
plea agreement also imposes an independent corporate monitor. In addition, NWM
Plc has committed to compliance programme reviews and improvements and agreed
to reporting and co-operation obligations.

 

Other material adverse collateral consequences may occur as a result of this
matter, as further described in the Risk Factor relating to legal, regulatory
and governmental actions and investigations set out on page 425 of the NatWest
Group plc 2021 Annual Report and Accounts.

 

Foreign exchange related investigations

In recent years, NWM Plc paid significant penalties to resolve investigations
into its FX business by the FCA, the Commodity Futures Trading Commission, the
US Department of Justice, the Board of Governors of the Federal Reserve
System, the European Commission (EC) and others. In December 2021, the EC
announced that a settlement had been reached with NatWest Group plc, NWM Plc
and other banks in relation to its investigation into past breaches of
competition law regarding spot foreign exchange trading. NatWest Group plc and
NWM Plc were fined EUR 32.5 million in total relating to conduct that took
place between 2011 and 2012. The fine was covered by existing provisions. This
concludes the EC's investigations into NatWest Group's past spot foreign
exchange trading activity.

FCA investigation into NatWest Group's compliance with the Money Laundering
Regulations 2007

Following an FCA investigation, commenced in 2017, into potential breaches of
the UK Money Laundering Regulations 2007 ('MLR 2007'), NWB Plc pled guilty in
October 2021 to three offences under regulation 45(1) of the MLR 2007 for
failure to comply with regulation 8(1) between 7 November 2013 and 23 June
2016, and regulations 8(3) and 14(1) between 8 November 2012 and 23 June 2016.
These regulations required the firm to determine, conduct and demonstrate risk
sensitive due diligence and ongoing monitoring of its relationships with its
customers for the purposes of preventing money laundering. The offences relate
to operational weaknesses between 2012 and 2016, during which period NWB Plc
did not adequately monitor the accounts of a UK incorporated customer. In
December 2021, NWB Plc was fined £264.8 million, incurred a confiscation
order and was ordered to pay costs. This was met by NWB Plc from existing
provisions, with a small additional provision taken in Q4 2021.

 

Other material adverse collateral consequences may occur as a result of this
matter, as further described in the Risk Factor relating to legal, regulatory
and governmental actions and investigations set out on page 425 of the NatWest
Group plc 2021 Annual Report and Accounts.

 

Systematic Anti-Money Laundering Programme assessment

In December 2018, the FCA commenced a Systematic Anti-Money Laundering
Programme assessment of NatWest Group. In August 2019, the FCA instructed
NatWest Group to appoint a Skilled Person under section 166 of the Financial
Services and Markets Act 2000 to provide assurance on financial crime
governance arrangements in relation to two financial crime change programmes.
The Skilled Person's final report was received in January 2022.

 

 

Notes

6. Related party transactions

UK Government

The UK Government and bodies controlled or jointly controlled by the UK
Government and bodies over which it has significant influence are related
parties of NatWest Group. NatWest Group's other transactions with the UK
Government include the payment of taxes, principally UK corporation tax and
value added tax; national insurance contributions; local authority rates; and
regulatory fees and levies (including the bank levy and FSCS levies).

 

Bank of England facilities

In the ordinary course of business, NatWest Group may from time to time access
market-wide facilities provided by the Bank of England.

 

Other related parties

(a)  In their roles as providers of finance, NatWest Group companies provide
development and other types of capital support to businesses. In some
instances, the investment may extend to ownership or control over 20% or more
of the voting rights of the investee company.

(b)  NatWest Group recharges The NatWest Group Pension Fund with the cost of
administration services incurred by it. The amounts involved are not material
to NatWest Group.

 

Full details of NatWest Group's related party transactions for the year ended
31 December 2021 are included in the NatWest Group plc 2021 Annual Report and
Accounts.

 

7. Dividends

The company has announced that the directors have recommended a final dividend
of £844 million, or 7.5p per ordinary share (2020 - £364 million, or 3.0p)
subject to shareholder approval at the Annual General Meeting on 28 April
2022.

 

If approved, payment will be made on 4 May 2022 to shareholders on the
register at the close of business on 18 March 2022. The ex-dividend date will
be 17 March 2022.

 

8. Post balance sheet events

On 27 January 2022, NatWest Group announced that we will create a new
franchise, Commercial and Institutional, bringing together our Commercial,
NatWest Markets and RBS International businesses to form a single franchise,
with common objectives, to best support our customers across the full
non-personal customer lifecycle. Our reporting will follow this new structure
from Q1 2022.

 

Regulatory calls were announced as a result of the PRA determination that
certain instruments can no longer be included as part of Tier 1 capital on a
solo and/or consolidated basis after 31 December 2021:

-    On 1 February 2022, NatWest Group plc gave notice of redemption to
holders of the USD Series U Non-Cumulative Dollar Preference Shares (ISIN
US39057AA62). The notional outstanding of $1,013 billion plus dividends for
the current period to, but excluding the redemption date of 31 March 2022 will
be paid to noteholders at par.

-    On 1 February 2022, NatWest Group plc gave notice of redemption to
holders of the $1,200 billion 7.648% dollar Perpetual Regulatory Tier One
Security (ISIN US780097AH44). The notional outstanding of $67.5 million plus
interest for the current period will be paid to noteholders at a make whole
price calculated at least one business day prior to the redemption date of 3
March 2022.

 

On 11 February 2022, NatWest Group plc gave notice to noteholders of the
redemption of its €1.5 billion Fixed to Floating Rate notes due 8 March
2023. The notes will be redeemed on the optional redemption date of 8 March
2022. Payment of principal and accrued interest will be settled upon
redemption at par. The call is because the note will cease to be MREL eligible
from 8 March 2022.

 

Other than as disclosed in the accounts, there have been no other significant
events between 31 December 2021 and the date of approval of these accounts
which would require a change or additional disclosure.

 

 

Statement of directors' responsibilities

 

The responsibility statement below has been prepared in connection with
NatWest Group's full Annual Report and Accounts for the year ended 31 December
2021.

 

We, the directors listed below, confirm that to the best of our knowledge:

 

 -  The financial statements, prepared in accordance with UK adopted International
    Accounting Standards, International Financial Reporting Standards as issued by
    the International Accounting Standards Board and IFRS as adopted by the
    European Union, give a true and fair view of the assets, liabilities,
    financial position and profit or loss of the company and the undertakings
    included in the consolidated taken as a whole; and
 -  The Strategic report and Directors' report (incorporating the Business review)
    include a fair review of the development and performance of the business and
    the position of the company and the undertakings included in the consolidation
    taken as a whole, together with a description of the principal risks and
    uncertainties that they face.

 

By order of the Board

 

 

 

 

 

 

 

 Howard Davies  Alison Rose-Slade              Katie Murray
 Chairman       Group Chief Executive Officer  Group Chief Financial Officer

 

17 February 2022

 

 

Board of directors

 Chairman       Executive directors  Non-executive directors
 Howard Davies  Alison Rose-Slade    Frank Dangeard

                Katie Murray         Patrick Flynn

                                     Morten Friis

                                     Robert Gillespie

                                     Yasmin Jetha

                                     Mike Rogers

                                     Mark Seligman

                                     Lena Wilson

 

 

 

Additional information

 

Presentation of information

'Parent company' refers to NatWest Group plc and 'NatWest Group' and 'we'
refers to NatWest Group plc and its subsidiary and associated undertakings.
The term 'NWH Group' refers to NatWest Holdings Limited ('NWH') and its
subsidiary and associated undertakings.  The term 'NWM Group' refers to
NatWest Markets Plc ('NWM Plc') and its subsidiary and associated
undertakings.  The term 'NWM N.V.' refers to NatWest Markets N.V. The term
'NWMSI' refers to NatWest Markets Securities, Inc. The term 'RBS plc' refers
to The Royal Bank of Scotland plc.  The term 'NWB Plc' refers to National
Westminster Bank Plc.  The term 'UBIDAC' refers to Ulster Bank Ireland DAC.
The term 'RBSI Holdings Limited' refers to The Royal Bank of Scotland
International (Holdings) Limited. 'Go-forward group' excludes Ulster Bank RoI
and discontinued operations.

NatWest Group publishes its financial statements in pounds sterling ('£' or
'sterling'). The abbreviations '£m' and '£bn' represent millions and
thousands of millions of pounds sterling, respectively, and references to
'pence' represent pence where the amounts are denominated in pounds sterling
('GBP'). Reference to 'dollars' or '$' are to United States of America ('US')
dollars. The abbreviations '$m' and '$bn' represent millions and thousands of
millions of dollars, respectively. The abbreviation '€' represents the
'euro', and the abbreviations '€m' and '€bn' represent millions and
thousands of millions of euros, respectively.

 

Statutory results

Financial information contained in this document does not constitute statutory
accounts within the meaning of section 434 of the Companies Act 2006 ('the
Act'). The statutory accounts for the year ended 31 December 2019 have been
filed with the Registrar of Companies and those for the year ended 31 December
2020 will be filed with the register of companies following the Annual General
Meeting. The report of the auditor on those statutory accounts was
unqualified, did not draw attention to any matters by way of emphasis and did
not contain a statement under section 498(2) or (3) of the Act.

 

Ulster Bank RoI

Continuing operations

Two legally binding agreements for the sale of the UBIDAC business were
announced in 2021 as part of the phased withdrawal from the Republic of
Ireland: The sale of commercial lending to Allied Irish Banks p.l.c. (AIB) and
the performing non-tracker mortgages, performing micro-SME loans, UBIDAC's
asset finance business and 25 of its branch locations to Permanent TSB plc.
(PTSB). The business activities relating to these sales that meet the
requirements of IFRS 5 are presented as a discontinued operation and as a
disposal group on 31 December 2021. The Business performance summary presents
the results of the Group's continuing operations. For further details refer to
Note 3 on page 34.

 

MAR - Inside Information

This announcement contains information that qualified or may have qualified as
inside information for NatWest Group plc, for the purposes of Article 7 of the
Market Abuse Regulation (EU) 596/2014 (MAR) as it forms part of domestic law
by virtue of the European Union (Withdrawal) Act 2018. This announcement is
made by Alexander Holcroft, Head of Investor Relations for NatWest Group plc.

 

 

Contacts

 Analyst enquiries:  Alexander Holcroft, Investor Relations  +44 (0) 20 7672 1758
 Media enquiries:    NatWest Group Press Office              +44 (0) 131 523 4205

 

 

 Management presentation        Fixed income presentation
 Date: Friday 18 February 2022  Date: Friday 18 February 2022
 Time: 9:00 am UK time          Time: 1:00 pm UK time
 Zoom registration and dial in: www.natwestgroup.com/results
 (http://www.natwestgroup.com/results)

 

Available on www.natwestgroup.com/results
(http://www.natwestgroup.com/results)

 -  Announcement and slides.
 -  2021 Annual Report and Accounts.
 -  A financial supplement containing income statement, balance sheet and segment
    performance for the nine quarters ended 31 December 2021.
 -  NatWest Group and NWH Group Pillar 3 Report.
 -  Climate-related Disclosures Report 2021.
 -  ESG Supplement 2021.

 

 

 

Forward looking statements

Cautionary statement regarding forward-looking statements

Certain sections in this document contain 'forward-looking statements' as that
term is defined in the United States Private Securities Litigation Reform Act
of 1995, such as statements that include the words 'expect', 'estimate',
'project', 'anticipate', 'commit', 'believe', 'should', 'intend', 'will',
'plan', 'could', 'probability', 'risk', 'Value-at-Risk (VaR)', 'target',
'goal', 'objective', 'may', 'endeavour', 'outlook', 'optimistic', 'prospects'
and similar expressions or variations on these expressions. In particular,
this document includes forward-looking targets and guidance relating to
financial performance measures, such as income growth, operating expense, cost
reductions, RoTE, ROE, discretionary capital distribution targets, impairment
loss rates, balance sheet reduction, including the reduction of RWAs, CET1
ratio (and key drivers of the CET1 ratio including timing, impact and
details), Pillar 2 and other regulatory buffer requirements and MREL and
non-financial performance measures, such as climate and ESG-related
performance ambitions, targets and metrics, including in relation to
initiatives to transition to a net zero economy, Climate and Sustainable
Funding and Financing (CSFF) and financed emissions. In addition, this
document includes forward-looking statements relating, but not limited to: the
COVID-19 pandemic and its impact on NatWest Group; planned cost reductions,
disposal losses and strategic costs; implementation of NatWest Group's
purpose-led strategy and other strategic priorities (including in relation to:
its phased withdrawal from ROI, the NWM Refocusing and investment programmes
relating to digital transformation of its operations and services and
inorganic opportunities); the timing and outcome of litigation and government
and regulatory investigations; direct and on-market buy-backs; funding plans
and credit risk profile; managing its capital position; liquidity ratio;
portfolios; net interest margin and drivers related thereto; lending and
income growth, product share and growth in target segments; impairments and
write-downs, including with respect to goodwill; restructuring and remediation
costs and charges; NatWest Group's exposure to political risk, economic
assumptions and risk, climate, environmental and sustainability risk,
operational risk, conduct risk, financial crime risk, cyber, data and IT risk
and credit rating risk and to various types of market risk, including interest
rate risk, foreign exchange rate risk and commodity and equity price risk;
customer experience, including our Net Promotor Score (NPS); employee
engagement and gender balance in leadership positions.

Limitations inherent to forward-looking statements

These statements are based on current plans, expectations, estimates, targets
and projections, and are subject to significant inherent risks, uncertainties
and other factors, both external and relating to NatWest Group's strategy or
operations, which may result in NatWest Group being unable to achieve the
current plans, expectations, estimates, targets, projections and other
anticipated outcomes expressed or implied by such forward-looking statements.
In addition, certain of these disclosures are dependent on choices relying on
key model characteristics and assumptions and are subject to various
limitations, including assumptions and estimates made by management. By their
nature, certain of these disclosures are only estimates and, as a result,
actual future results, gains or losses could differ materially from those that
have been estimated. Accordingly, undue reliance should not be placed on these
statements. The forward-looking statements contained in this document speak
only as of the date we make them and we expressly disclaim any obligation or
undertaking to update or revise any forward-looking statements contained
herein, whether to reflect any change in our expectations with regard thereto,
any change in events, conditions or circumstances on which any such statement
is based, or otherwise, except to the extent legally required.

Important factors that could affect the actual outcome of the forward-looking
statements

We caution you that a large number of important factors could adversely affect
our results or our ability to implement our strategy, cause us to fail to meet
our targets, predictions, expectations and other anticipated outcomes or
affect the accuracy of forward-looking statements described in this document.
These factors include, but are not limited to, those set forth in the risk
factors and the other uncertainties described in NatWest Group plc's Annual
Report on Form 20-F and its other filings with the US Securities and Exchange
Commission. The principal risks and uncertainties that could adversely NatWest
Group's future results, its financial condition and prospects and cause them
to be materially different from what is forecast or expected, include, but are
not limited to: economic and political risk (including in respect of: the
impact of the COVID-19 pandemic on NatWest Group and its customers; political
and economic risks and uncertainty in the UK and global markets; uncertainty
regarding the effects of Brexit; changes in interest rates and foreign
currency exchange rates; and HM Treasury's ownership of NatWest Group plc);
strategic risk (including in respect of the implementation of NatWest Group's
purpose-led Strategy; refocusing of its NWM franchise; and the effect of the
COVID-19 pandemic on NatWest Group's strategic objectives and targets);
financial resilience risk (including in respect of: NatWest Group's ability to
meet targets and to make discretionary capital distributions; the competitive
environment; impact of the COVID-19 pandemic on the credit quality of NatWest
Group's counterparties; counterparty and borrower risk; prudential regulatory
requirements for capital and MREL; the adequacy of NatWest Group's resolution
plans; liquidity and funding risks; changes in the credit ratings; the
requirements of regulatory stress tests; goodwill impairment; model risk;
sensitivity to accounting policies, judgments, assumptions and estimates;
changes in applicable accounting standards; the value or effectiveness of
credit protection; and the application of UK statutory stabilisation or
resolution powers); climate and sustainability risk (including in respect of:
risks relating to climate change and the transitioning to a net zero economy;
the implementation of NatWest Group's climate change strategy and climate
change resilient systems, controls and procedures; climate-related data and
model risk; the failure to adapt to emerging climate, environmental and
sustainability risks and opportunities; changes in ESG ratings; increasing
levels of climate, environmental and sustainability related regulation and
oversight; and climate, environmental and sustainability-related litigation,
enforcement proceedings and investigations); operational and IT resilience
risk (including in respect of: operational risks (including reliance on third
party suppliers); cyberattacks; the accuracy and effective use of data;
complex IT systems (including those that enable remote working); attracting,
retaining and developing senior management and skilled personnel; NatWest
Group's risk management framework; and reputational risk); and legal,
regulatory and conduct risk (including in respect of: the impact of
substantial regulation and oversight; compliance with regulatory requirements;
the outcome of legal, regulatory and governmental actions and investigations;
the transition of LIBOR other IBOR rates to alternative risk-free rates; and
changes in tax legislation or failure to generate future taxable profits).

Climate and ESG disclosures

Climate and ESG disclosures in this report use a greater number and level of
judgments, assumptions and estimates, including with respect to the
classification of climate and sustainable funding and financing activities,
than our reporting of historical financial information. These judgments,
assumptions and estimates are highly likely to change over time, and, when
coupled with the longer time frames used in these disclosures, make any
assessment of materiality inherently uncertain. In addition, our climate risk
analysis and net zero strategy remain under development, and the data
underlying our analysis and strategy remain subject to evolution over time. As
a result, we expect that certain climate and ESG disclosures made in this
report are likely to be amended, updated, recalculated or restated in the
future. This forward-looking statement should be read together with the
'Climate-related and other forward-looking statements and metrics' of the
NatWest Group 2021 Climate-related Disclosures Report.

The information, statements and opinions contained in this document do not
constitute a public offer under any applicable legislation or an offer to sell
or a solicitation of an offer to buy any securities or financial instruments
or any advice or recommendation with respect to such securities or other
financial instruments.

 

 

Appendix

 

 

Non-IFRS financial measures

 

 

 

Non-IFRS financial measures

NatWest Group prepares its financial statements in accordance with generally
accepted accounting principles (GAAP). This document contains a number of
adjusted or alternative performance measures, also known as non-GAAP or
non-IFRS performance measures. These measures are adjusted for notable and
other defined items which management believe are not representative of the
underlying performance of the business and which distort period-on-period
comparison. The non-IFRS measures provide users of the financial statements
with a consistent basis for comparing business performance between financial
periods and information on elements of performance that are one-off in nature.
The non-IFRS measures also include the calculation of metrics that are used
throughout the banking industry. These non-IFRS measures are not measures
within the scope of IFRS and are not a substitute for IFRS measures.

Non-IFRS financial measures
1. Adjustment for notable items

Go-forward group income excluding notable items is calculated as total income
excluding Ulster Bank RoI total income and excluding notable items. UK and
RBSI retail and commercial businesses total income excluding notable items
comprises income in the Retail Banking, Commercial Banking, Private Banking
and RBS International operating segments excluding notable items.

The exclusion of notable items aims to remove the impact of one-offs which may
distort period-on-period comparisons.

Refer to pages 8 and 11 for further details.

                                                      Year ended                    Quarter ended
                                                      31 December  31 December      31 December  30 September  31 December
                                                      2021         2020             2021         2021          2020
 Continuing operations
 Total income (1)                                     10,512       10,508           2,622        2,708         2,462
 Less Ulster Bank RoI total income                    (228)        (222)            (43)         (79)          (58)
 Go-forward group income                              10,284       10,286           2,579        2,629         2,404
 Less notable items                                   (210)        384              (62)         (118)         81
 Go-forward group income excluding notable items      10,074       10,670           2,517        2,511         2,485

 Total income
    Retail Banking                                    4,445        4,181            1,164        1,131         974
    Private Banking                                   816          763              253          195           184
    Commercial Banking                                3,875        3,958            987          965           951
    RBS International                                 548          497              156          136           126
 UK and RBSI retail and commercial businesses income  9,684        9,399            2,560        2,427         2,235
 Less notable items (2)                               (64)         87               (50)         (4)           84
 UK and RBSI retail and commercial businesses
    income excluding notable items                    9,620        9,486            2,510        2,423         2,319

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

(2)      For details of UK and RBSI retail and commercial businesses
notable items refer to page 11.

 

2. Adjustment for asset disposals/strategic risk reductions and own credit adjustments

NWM total income excluding asset disposals/strategic risk reductions and own
credit adjustments (OCA) is calculated as total income of the NWM business
less asset disposals/strategic risk reductions and OCA.

This aims to show underlying income generation in NWM excluding the impact of
disposal losses and OCA.

Refer to pages 11 and 16 for further details.

                                                        Year ended                    Quarter ended
                                                        31 December  31 December      31 December  30 September  31 December
                                                        2021         2020             2021         2021          2020
 NWM total income                                       415          1,123            25           95            73
 Less asset disposals/strategic risk reduction          64           83               12           12            8
 Less OCA                                               (6)          24               (3)          (2)           43
 NWM total income excluding asset disposals/ strategic
     risk reductions and OCA                            473          1,230            34           105           124

 

 

 
 
Non-IFRS financial measures
3. Operating expenses - management view

The management analysis of operating expenses shows strategic costs and
litigation and conduct costs in separate lines. Depreciation and amortisation,
and other administrative expenses attributable to these costs are included in
strategic costs and litigation and conduct costs lines for management
analysis. These amounts are included in staff, premises and equipment and
other administrative expenses in the statutory analysis.

Other expenses excludes strategic costs and litigation and conduct costs,
which are more volatile and may distort comparisons with prior periods.

Refer to pages 11 and 27 for further details.

 Non-statutory analysis
                                Year ended
                                31 December 2021                                 31 December 2020 (1)
                                           Litigation             Statutory                 Litigation             Statutory
                                Strategic  and conduct  Other     operating      Strategic  and conduct  Other     operating
 Operating expenses             costs      costs        expenses  expenses       costs      costs        expenses  expenses
 Continuing operations
 Staff costs                    411        -            3,265     3,676          462        -            3,416     3,878
 Premises and equipment         103        -            1,030     1,133          233        -            989       1,222
 Other administrative expenses  133        466          1,427     2,026          197        113          1,535     1,845
 Depreciation and amortisation  140        -            783       923            121        -            792       913
 Total                          787        466          6,505     7,758          1,013      113          6,732     7,858

                                                                                 Quarter ended
                                                                                 31 December 2021
                                                                                            Litigation             Statutory
                                                                                 Strategic  and conduct  Other     operating
 Operating expenses                                                              costs      costs        expenses  expenses
 Continuing operations
 Staff costs                                                                     122        -            793       915
 Premises and equipment                                                          73         -            295       368
 Other administrative expenses                                                   65         190          480       735
 Depreciation and amortisation                                                   118        -            192       310
 Total                                                                           378        190          1,760     2,328

                                                                                 30 September 2021 (1)
                                                                                            Litigation             Statutory
                                                                                 Strategic  and conduct  Other     operating
 Operating expenses                                                              costs      costs        expenses  expenses
 Continuing operations
 Staff costs                                                                     74         -            807       881
 Premises and equipment                                                          (2)        -            265       263
 Other administrative expenses                                                   4          294          290       588
 Depreciation and amortisation                                                   1          -            198       199
 Total                                                                           77         294          1,560     1,931

                                                                                 31 December 2020 (1)
                                                                                            Litigation             Statutory
                                                                                 Strategic  and conduct  Other     operating
 Operating expenses                                                              costs      costs        expenses  expenses
 Continuing operations
 Staff costs                                                                     147        -            828       975
 Premises and equipment                                                          63         -            257       320
 Other administrative expenses                                                   54         194          516       764
 Depreciation and amortisation                                                   62         -            208       270
 Total                                                                           326        194          1,809     2,329

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

 

 

 

Non-IFRS financial measures
4. Other expenses excluding operating lease depreciation (OLD) and Ulster Bank RoI direct costs

Our cost target for 2021 is based on this measure and we track progress
against this.

Refer to page 4 for further details.

                                          Year ended                    Quarter ended
                                          31 December  31 December      31 December  30 September  31 December
                                          2021         2020 (1)         2021         2021 (1)      2020 (1)
 Continuing operations
 Total operating expenses                 7,758        7,858            2,328        1,931         2,329
 Less strategic costs                     (787)        (1,013)          (378)        (77)          (326)
 Less litigation and conduct costs        (466)        (113)            (190)        (294)         (194)
 Other expenses                           6,505        6,732            1,760        1,560         1,809
 Less OLD                                 (140)        (145)            (34)         (36)          (35)
 Other expenses excluding OLD             6,365        6,587            1,726        1,524         1,774
 Less Ulster Bank RoI direct costs        (273)        (239)            (69)         (64)          (58)
 Other expenses excluding OLD and Ulster
    Bank RoI direct costs                 6,092        6,348            1,657        1,460         1,716

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

 

5. Cost:income ratio

The cost:income ratio is calculated as total operating expenses less OLD
divided by total income less OLD.

This is a common metric used to compare profitability across the banking
industry.

Refer to pages 8, 12 to 16 and 19 to 23 for further details.

                                 Go-forward group
                                                                                                              Total
                                                                                                 Central      excluding
                                 Retail             Private  Commercial  RBS            NatWest  items        Ulster         Ulster     NatWest
                                 Banking            Banking  Banking     International  Markets  & other      Bank RoI       Bank RoI  Group
 Year ended 31 December 2021     £m                 £m       £m          £m             £m       £m           £m             £m        £m
 Continuing operations
 Operating expenses              (2,513)            (520)    (2,354)     (242)          (1,161)  (486)        (7,276)        (482)     (7,758)
 Operating lease depreciation    -                  -        140         -              -        -            140            -         140
 Adjusted operating expenses     (2,513)            (520)    (2,214)     (242)          (1,161)  (486)        (7,136)        (482)     (7,618)
 Total income                    4,445              816      3,875       548            415      185          10,284         228       10,512
 Operating lease depreciation    -                  -        (140)       -              -        -            (140)          -         (140)
 Adjusted total income           4,445              816      3,735       548            415      185          10,144         228       10,372
 Cost:income ratio               56.5%              63.7%    59.3%       44.2%          279.8%   nm           70.3%          nm        73.4%

 Year ended 31 December 2020 (1)
 Continuing operations
 Operating expenses              (2,540)            (455)    (2,430)     (291)          (1,310)  (391)        (7,417)        (441)     (7,858)
 Operating lease depreciation    -                  -        145         -              -        -            145            -         145
 Adjusted operating expenses     (2,540)            (455)    (2,285)     (291)          (1,310)  (391)        (7,272)        (441)     (7,713)
 Total income                    4,181              763      3,958       497            1,123    (236)        10,286         222       10,508
 Operating lease depreciation    -                  -        (145)       -              -        -            (145)          -         (145)
 Adjusted total income           4,181              763      3,813       497            1,123    (236)        10,141         222       10,363
 Cost:income ratio               60.8%              59.6%    59.9%       58.6%          116.7%   nm           71.7%          nm        74.4%

 
 

 

Non-IFRS financial measures
5. Cost:income ratio continued
                                 Go-forward group
                                                                                                                Total
                                                                                                   Central      excluding
                                 Retail               Private  Commercial  RBS            NatWest  items        Ulster         Ulster     NatWest
                                 Banking              Banking  Banking     International  Markets  & other      Bank RoI       Bank RoI  Group
 Quarter ended 31 December 2021  £m                   £m       £m          £m             £m       £m           £m             £m        £m
 Continuing operations
 Operating expenses              (774)                (155)    (646)       (70)           (343)    (209)        (2,197)        (131)     (2,328)
 Operating lease depreciation    -                    -        34          -              -        -            34             -         34
 Adjusted operating expenses     (774)                (155)    (612)       (70)           (343)    (209)        (2,163)        (131)     (2,294)
 Total income                    1,164                253      987         156            25       (6)          2,579          43        2,622
 Operating lease depreciation    -                    -        (34)        -              -        -            (34)           -         (34)
 Adjusted total income           1,164                253      953         156            25       (6)          2,545          43        2,588
 Cost:income ratio               66.5%                61.3%    64.2%       44.9%          nm       nm           85.0%          nm        88.6%

 Quarter ended 30 September 2021 (1)
 Continuing operations
 Operating expenses              (552)                (116)    (556)       (60)           (258)    (277)        (1,819)        (112)     (1,931)
 Operating lease depreciation    -                    -        36          -              -        -            36             -         36
 Adjusted operating expenses     (552)                (116)    (520)       (60)           (258)    (277)        (1,783)        (112)     (1,895)
 Total income                    1,131                195      965         136            95       107          2,629          79        2,708
 Operating lease depreciation    -                    -        (36)        -              -        -            (36)           -         (36)
 Adjusted total income           1,131                195      929         136            95       107          2,593          79        2,672
 Cost:income ratio               48.8%                59.5%    56.0%       44.1%          271.6%   nm           68.8%          nm        70.9%

 Quarter ended 31 December 2020 (1)
 Continuing operations
 Operating expenses              (818)                (91)     (656)       (112)          (301)    (248)        (2,226)        (103)     (2,329)
 Operating lease depreciation    -                    -        35          -              -        -            35             -         35
 Adjusted operating expenses     (818)                (91)     (621)       (112)          (301)    (248)        (2,191)        (103)     (2,294)
 Total income                    974                  184      951         126            73       96           2,404          58        2,462
 Operating lease depreciation    -                    -        (35)        -              -        -            (35)           -         (35)
 Adjusted total income           974                  184      916         126            73       96           2,369          58        2,427
 Cost:income ratio               84.0%                49.5%    67.8%       88.9%          nm       nm           92.5%          nm        94.5%

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

 

 
 
6. NatWest Group return on tangible equity

Return on tangible equity comprises annualised profit or loss for the period
attributable to ordinary shareholders divided by average tangible equity.
Average tangible equity is average total equity excluding non-controlling
interests (NCI) less average intangible assets and average other owners'
equity.

Go-forward group return on tangible equity is calculated as annualised profit
or loss for the period less Ulster Bank RoI loss from continuing operations
and less profit from discontinued operations divided by go-forward group total
tangible equity.

This measure shows the return NatWest Group generates on tangible equity
deployed. It is used to determine relative performance of banks and used
widely across the sector.

Refer to pages 2, 8 and 19 to 23 for further details.

                                                                             Year ended or as at           Quarter ended or as at
                                                                             31 December  31 December      31 December  30 September  31 December
 NatWest Group return on tangible equity                                     2021         2020             2021         2021          2020
 Profit/(loss) attributable to ordinary shareholders (£m)                    2,950        (753)            434          674           (109)
 Annualised profit/(loss) attributable to ordinary shareholders (£m)                                       1,736        2,696         (436)

 Average total equity (£m)                                                   42,727       43,774           41,887       42,507        43,648
 Adjustment for other owners equity and intangibles (£m)                     (11,395)     (11,872)         (10,719)     (10,881)      (11,895)
 Adjusted total tangible equity (£m)                                         31,332       31,902           31,168       31,626        31,753

 Return on tangible equity (%)                                               9.4%         (2.4%)           5.6%         8.5%          (1.4%)

 Go-forward group return on tangible equity
 Profit/(loss) attributable to ordinary shareholders (£m)                    2,950        (753)            434          674           (109)
 Less Ulster Bank RoI loss from continuing operations (£m)                   255          495              73           26            171
 Less profit from discontinued operations (£m)                               (276)        (121)            (97)         (64)          (61)
 Go-forward group profit/(loss) attributable to ordinary shareholders (£m)   2,929        (379)            410          636           1
 Annualised go-forward group profit/(loss) attributable
    to ordinary shareholders (£m)                                                                          1,640        2,544         4

 Average total equity (£m)                                                   42,727       43,774           41,887       42,507        43,648
 Adjustment  for other owners equity and intangibles (£m)                    (11,395)     (11,872)         (10,719)     (10,881)      (11,895)
 Adjusted total tangible equity (£m)                                         31,332       31,902           31,168       31,626        31,753
 Go-forward group RWAe applying factor (%)                                   93%          93%              93%          93%           93%
 Go-forward group total tangible equity (£m)                                 29,139       29,669           28,986       29,412        29,530

 Return on tangible equity (%)                                               10.0%        (1.3%)           5.6%         8.6%          nm

 
7. Segmental return on equity

Segmental return on equity comprises segmental operating profit or loss,
adjusted for preference share dividends and tax, divided by average notional
tangible equity, allocated at an operating segment specific rate of the period
average segmental risk- weighted assets, incorporating the effect of capital
deductions (RWAes).

This measure shows the return generated by operating segments on equity
deployed.

Refer to pages 12 to 16 and 19 to 23 for further details.

                                            Retail   Private  Commercial  RBS            NatWest
 Year ended 31 December 2021                Banking  Banking  Banking     International  Markets
 Operating profit/(loss) (£m)               1,968    350      2,594       358            (711)
 Preference share cost allocation (£m)      (79)     (21)     (154)       (20)           (63)
 Adjustment for tax  (£m)                   (529)    (92)     (683)       (59)           217
 Adjusted attributable profit/(loss) (£m)   1,360    237      1,757       279            (557)
 Average RWAe (£bn)                         36.0     11.2     69.5        7.8            28.4
 Equity factor                              14.5%    12.5%    11.5%       16.0%          15.0%
 RWAe applying equity factor (£bn)          5.2      1.4      8.0         1.2            4.3
 Return on equity                           26.1%    17.0%    22.0%       22.5%          (13.1%)

 Year ended 31 December 2020 (1)
 Operating profit/(loss) (£m)               849      208      (399)       99             (227)
 Preference share cost allocation (£m)      (88)     (22)     (153)       (20)           (68)
 Adjustment for tax (£m)                    (213)    (52)     155         (11)           83
 Adjusted attributable profit/(loss) (£m)   548      134      (397)       68             (212)
 Average RWAe (£bn)                         37.2     10.4     76.4        7.0            37.3
 Equity factor                              14.5%    12.5%    11.5%       16.0%          15.0%
 RWAe applying equity factor (£bn)          5.4      1.3      8.8         1.1            5.6
 Return on equity                           10.2%    10.3%    (4.5%)      6.1%           (3.8%)

 

 

Non-IFRS financial measures
7. Segmental return on equity continued

 

                                                       Retail   Private  Commercial  RBS            NatWest
 Quarter ended 31 December 2021                        Banking  Banking  Banking     International  Markets
 Operating profit/(loss) (£m)                          385      110      630         98             (302)
 Preference share cost allocation (£m)                 (20)     (5)      (38)        (5)            (16)
 Adjustment for tax (£m)                               (102)    (29)     (166)       (16)           89
 Adjusted attributable profit/(loss) (£m)              263      76       426         77             (229)
 Annualised adjusted attributable profit/(loss) (£m)   1,052    304      1,704       308            (916)
 Average RWAe (£bn)                                    36.9     11.3     66.3        8.0            27.2
 Equity factor                                         14.5%    12.5%    11.5%       16.0%          15.0%
 RWAe applying equity factor (£bn)                     5.3      1.4      7.6         1.3            4.1
 Return on equity                                      19.7%    21.3%    22.4%       24.0%          (22.5%)

 Quarter ended 30 September 2021
 Operating profit/(loss) (£m)                          563      94       625         87             (160)
 Preference share cost allocation (£m)                 (20)     (5)      (38)        (5)            (16)
 Adjustment for tax (£m)                               (152)    (25)     (164)       (14)           49
 Adjusted attributable profit/(loss) (£m)              391      64       423         68             (127)
 Annualised adjusted attributable profit/(loss) (£m)   1,564    256      1,692       272            (508)
 Average RWAe (£bn)                                    36.1     11.3     67.6        7.8            27.9
 Equity factor                                         14.5%    12.5%    11.5%       16.0%          15.0%
 RWAe applying equity factor (£bn)                     5.2      1.4      7.8         1.3            4.2
 Return on equity                                      29.9%    18.1%    21.7%       21.6%          (12.1%)

 Quarter ended 31 December 2020
 Operating profit/(loss) (£m)                          91       67       285         (13)           (230)
 Preference share cost allocation (£m)                 (22)     (5)      (38)        (5)            (17)
 Adjustment for tax (£m)                               (19)     (17)     (69)        3              69
 Adjusted attributable profit/(loss) (£m)              50       45       178         (15)           (178)
 Annualised adjusted attributable profit/(loss) (£m)   200      180      712         (60)           (712)
 Average RWAe (£bn)                                    36.1     10.7     75.9        7.1            31.5
 Equity factor                                         14.5%    12.5%    11.5%       16.0%          15.0%
 RWAe applying equity factor (£bn)                     5.2      1.3      8.7         1.1            4.7
 Return on equity                                      3.8%     13.3%    8.1%        (5.5%)         (15.0%)

 
8. Tangible equity

Tangible equity is ordinary shareholders' interest less intangible assets.
TNAV per ordinary share is calculated as tangible equity divided by the number
of ordinary shares in issue.

This is a measure used by external analysts in valuing the bank and the
starting point for calculating regulatory capital.

Refer to pages 9, 10 and 24 for further details.

                                         Year ended or as at
                                         31 December  31 December
                                         2021         2020
 Ordinary shareholders' interests (£m)   37,412       38,367
 Less intangible assets (£m)             (6,723)      (6,655)
 Tangible equity (£m)                    30,689       31,712

 Ordinary shares in issue (millions)     11,272       12,129

 TNAV per ordinary share (pence)         272p         261p

 

 
 
9. Net interest margin

Bank net interest margin is defined as net interest income of the banking
business of the Go-forward group less NatWest Markets (NWM) element
and excluding liquid asset buffer, as a percentage of bank average
interest-earning assets. Bank average interest earning assets are the average
interest earning assets of the banking business of the Go-forward group less
NWM element and excluding liquid asset buffer.

The exclusion of the NWM element aims to eliminate the impact of distorting
volatility in NWM.

The term Go-forward group excludes Ulster Bank RoI and discontinued
operations. The exclusion of the discontinued element from the average
interest earning assets aims to align the basis of calculation with prior
periods.

Liquid asset buffer consists of assets held by NatWest Group, such as cash and
balances at central banks and debt securities in issue, that can be used to
ensure repayment of financial obligations as they fall due.

The exclusion of liquid asset buffer has been introduced as a way to present
net interest margin on a basis more comparable with UK peers and exclude the
impact of regulatory driven factors.

Refer to pages 2, 8 and 10 for further details.

                                                 Year ended or as at           Quarter ended or as at
                                                 31 December  31 December      31 December  30 September  31 December
                                                 2021         2020             2021         2021          2020
                                                 £m           £m               £m           £m            £m
 Continuing operations
 NatWest Group net interest income (1)           7,614        7,476            1,942        1,889         1,901
 Less NWM net interest income                    (9)          57               (13)         1             2
 Less Ulster Bank RoI net interest income        (100)        (122)            (23)         (23)          (31)
 Bank net interest income                        7,505        7,411            1,906        1,867         1,872

 Annualised NatWest Group net interest income                                  7,705        7,494         7,563
 Annualised Bank net interest income                                           7,562        7,407         7,447

 Average interest earning assets (IEA)           524,886      483,719          551,577      527,886       499,793
 Less NWM average IEA                            (32,730)     (37,929)         (33,718)     (32,497)      (36,515)
 Less Ulster Bank RoI average IEA                (15,854)     (16,600)         (15,018)     (15,701)      (17,040)
 Less liquid asset buffer average IEA (1)        (162,195)    (127,945)        (184,730)    (164,897)     (140,491)
 Bank average IEA                                314,107      301,245          318,111      314,791       305,747

 Bank net interest margin                        2.39%        2.46%            2.38%        2.35%         2.44%

 

(1)      Comparative results have been re-presented from those previously
published to reclassify certain operations as discontinued operations as
described in Note 3 on page 34.

 

 
 
Non-IFRS financial measures
10. Net lending

NatWest Group net lending is calculated as total loans to customers less loan
impairment provisions.

Go-forward group net lending is calculated as net loans to customers less
Ulster Bank RoI net loans to customers.

UK and RBSI retail and commercial businesses net lending excluding UK
Government support schemes comprises customer loans in the Retail Banking,
Commercial Banking, Private Banking and RBS International operating segments,
excluding UK Government support schemes.

This is the basis of our lending target for our key retail and commercial
businesses.

Refer to pages 2 ,5, 9 and 10 for further details.

                                                                                 As at
                                                                                 31 December  31 December
                                                                                 2021         2020
                                                                                 £bn          £bn
 Total loans to customers (amortised cost)                                       362.8        366.5
 Less loan impairment provisions                                                 (3.8)        (6.0)
 Net loans to customers (amortised cost)                                         359.0        360.5
 Less Ulster Bank RoI net loans to customers (amortised cost)                    (6.7)        (18.0)
 Go-forward group net lending                                                    352.3        342.5

 Net loans to customers (amortised cost)
    Retail Banking                                                               182.2        172.3
    Private Banking                                                              18.4         17.0
    Commercial Banking                                                           101.2        108.2
    RBS International                                                            15.5         13.3
 UK and RBSI retail and commercial businesses net loans to customers (amortised  317.3        310.8
 cost)
 Less UK Government support schemes                                              (11.6)       (12.9)
 Total UK and RBSI retail and commercial businesses
    net lending excluding UK Government support schemes                          305.7        297.9

 

11. Customer deposits

Go-forward group customer deposits is calculated as total customer deposits
less Ulster Bank RoI customer deposits.

UK and RBSI retail and commercial businesses customer deposits comprises
customer deposits in the Retail Banking, Commercial Banking, Private Banking
and RBS International operating segments.

This metric is used to show underlying deposit movements across our key retail
and commercial businesses.

Refer to pages 2, 9 and 10 for further details.

                                                                       As at
                                                                       31 December  31 December
                                                                       2021         2020
                                                                       £bn          £bn
 Total customer deposits                                               479.8        431.7
 Less Ulster Bank RoI customer deposits                                (18.4)       (19.6)
 Go-forward group customer deposits                                    461.4        412.1

 Retail Banking                                                        188.9        171.8
 Private Banking                                                       39.3         32.4
 Commercial Banking                                                    177.7        167.7
 RBS International                                                     37.5         31.3
 Total UK and RBSI retail and commercial businesses customer deposits  443.4        403.2

 

12. Total operating profit before tax including discontinued operations

Given the current progress of the phased withdrawal from the Republic of
Ireland, UB RoI results are currently presented in both continuing and
discontinued operations. Including operating profit before tax from
discontinued operations provides a complete view of the NatWest Group
operating profit in 2021.

 

Refer to page 4 for further details.

                                                           Year ended                    Quarter ended
                                                           31 December  31 December      31 December  30 September  31 December
                                                           2021         2020             2021         2021          2020

 Operating profit/(loss) before tax                        4,032        (481)            635          1,010         (6)
 Operating profit before tax from discontinued operations  279          130              97           64            70
 Total operating profit including discontinued operations  4,311        (351)            732          1,074         64

 
 
Performance metrics not defined under IFRS

Metrics based on GAAP measures, included as not defined under IFRS and
reported for compliance with ESMA adjusted performance measure rules.

1. Loan:deposit ratio

Loan:deposit ratio is calculated as net customer loans held at amortised cost
divided by total customer deposits.

This is a common metric used among peers to assess liquidity.

Refer to page 9 for further details.

                                        As at
                                        31 December  31 December
                                        2021         2020
                                        £m           £m
 Loans to customers - amortised cost    358,990      360,544
 Customer deposits                      479,810      431,739
 Loan:deposit ratio (%)                 75%          84%

 

2. Loan impairment rate

Loan impairment rate is the annualised loan impairment charge divided by gross
customer loans.

Refer to pages 8, 12 to 15 and 19 to 23 for further details.

3. Funded assets

Funded assets is calculated as total assets less derivative assets.

This measure allows review of balance sheet trends exclusive of the volatility
associated with derivative fair values.

Refer to pages 9, 16 and 19 to 23 for further details.

4. AUMAs

AUMA comprises both assets under management (AUMs) and assets under
administration (AUAs) serviced through the Private Banking franchise. AUMs
comprise assets where the investment management is undertaken by Private
Banking on behalf of Private Banking, Retail Banking and RBSI customers. AUAs
comprise third party assets held on an execution-only basis in custody by
Private Banking, Retail Banking and RBSI for their customers accordingly, for
which the execution services are supported by Private Banking. Private Banking
receives a fee for providing investment management and execution services to
Retail Banking and RBSI franchises.

Private Banking is the Centre of Expertise for asset management across
NatWest Group servicing all client segments across Retail, Premier and Private
Banking.

Refer to pages 9 and 13 for further details.

5. Depositary assets

Assets held by RBSI as an independent trustee and in a depositary service
capacity.

Depositary assets are a closely monitored KPI for the RBS International
business and its inclusion in commentary highlights the services that RBS
International provides.

Refer to page 15 for further details.

6. Wholesale funding

Wholesale funding comprises deposits by banks, debt securities in issue and
subordinated liabilities.

This is a closely monitored metric used across the banking industry to ensure
capital requirements are being met.

Refer to pages 9 and 10 for further details.

 

Legal Entity Identifier: 2138005O9XJIJN4JPN90

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact
rns@lseg.com (mailto:rns@lseg.com)
 or visit
www.rns.com (http://www.rns.com/)
.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our
Privacy Policy (https://www.lseg.com/privacy-and-cookie-policy)
.   END  FR TPMBTMTBBMLT

Recent news on Natwest

See all news