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REG - NatWest Group plc - NWG plc Q1 2024 Interim Management Statement

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RNS Number : 1225M  NatWest Group plc  26 April 2024

 

 

 

 

 

NatWest Group

Q1 2024

Interim Management Statement

 

 

 

 

 

 

 

 

 NatWest Group plc  natwestgroup.com

 

 

 NatWest Group Q1 2024 results                Page
 Highlights                                   2
 Business performance summary
   Chief Financial Officer's review           4
   Retail Banking                             5
   Private Banking                            6
   Commercial & Institutional                 7
   Central items & other                      8
   Segment performance                        9
 Risk and capital management
   Credit risk                                13
   Capital, liquidity and funding risk        21
 Condensed consolidated financial statements  26
 Notes to the financial statements            30
 Additional information                       31
 Appendix - Non-IFRS financial measures       34

 

 

Q1 2024 performance summary

Chief Executive, Paul Thwaite, commented:

"NatWest Group has delivered a strong set of results for the first quarter -
with an operating profit of £1.3 billion - as we remain focused on the
priorities we set out in February, which will help us shape the future of this
bank.

Our performance is grounded in the vital role we play in the economy and in
the lives of our 19 million customers. Though macro-uncertainty continues,
customer confidence and activity is improving, with both lending((1)) and
deposits up in the quarter and impairments remaining low, reflecting our
well-diversified business.

We are ambitious for this bank, and by succeeding for our customers, we will
succeed for our shareholders. Our first priority is delivering disciplined
growth across our three businesses by serving our customers well. At the same
time, we are becoming simpler, more productive and easier to deal with. As a
result, we aim to generate returns that allow us to support our customers,
invest in our business and deliver attractive distributions to shareholders.

We are also pleased with the recent momentum in the reduction of HM Treasury's
stake in the bank. Returning NatWest Group to private ownership is a shared
ambition and we believe it is in the best interests of both the bank and all
our shareholders."

Strong Q1 2024 performance

 -    Q1 2024 attributable profit of £918 million and a return on tangible
 equity (RoTE) of 14.2%.

 -    Total income excluding notable items was £3,414 million. The
 reduction of £28 million, or 0.8%, compared with Q4 2023, was due to the
 impact of one day fewer, with mortgage margin pressure largely offset by
 higher markets income in Commercial & Institutional, and £406 million
 lower than Q1 2023 principally reflecting lower deposit balances and mix
 changes, and lending margin pressure.

 -    Net interest margin (NIM) of 2.05% was 6 basis points higher than Q4
 2023 principally reflecting notable items and changes within central items,
 while NIM across the three businesses was stable.

 -    Other operating expenses were broadly stable compared with Q4 2023
 (£13 million lower), and £96 million, or 5.0%, higher than Q1 2023
 principally reflecting the Bank of England Levy and increased staff costs due
 to inflation and severance costs, partially offset by ongoing simplification
 of our business and lower costs in relation to our withdrawal from the
 Republic of Ireland.

 -    A net impairment charge of £93 million, or 10 basis points of gross
 customer loans, principally reflected the continued strong performance of our
 lending book. Levels of default remain stable and at low levels across the
 portfolio.

Robust balance sheet with strong capital and liquidity levels

-    Net loans to customers excluding central items increased by £1.4
billion, or 0.4% in the quarter, to £357.0 billion primarily reflecting
growth in Corporate & Institutions partially offset by increased mortgage
redemptions in the quarter within Retail Banking.

-    Up to 31 March 2024 we have provided £68.5 billion of our target to
provide £100 billion climate and sustainable funding and financing between 1
July 2021 and the end of 2025.

-    Customer deposits excluding central items increased by £0.9 billion,
or 0.2%, in the quarter primarily reflecting growth of £2.0 billion in Retail
Banking partially offset by a £1.2 billion reduction in Commercial &
Institutional due to active management of our commercial deposits and reduced
liquidity in the market. Term balances now account for 17% of our book, up
from 16% at the end of 2023.

-    The loan:deposit ratio (LDR) (excl. repos and reverse repos) was 84%
at Q1 2024, with customer deposits exceeding net loans to customers by around
£66 billion.

-    The liquidity coverage ratio (LCR) of 151%, representing £53.8
billion headroom above 100% minimum requirement, increased by 7 percentage
points compared with Q4 2023 primarily due to increased issuance and customer
deposits coupled with the replacement of the Cash Ratio Deposit scheme with a
Bank of England Levy.

-    TNAV per share increased by 10 pence in the quarter to 302 pence
primarily reflecting the attributable profit for the period.

Shareholder return supported strong capital generation

-    Common Equity Tier (CET1) ratio of 13.5% was 10 basis points higher
than Q4 2023 as the attributable profit for the quarter, c.50 basis points,
was largely offset by a £3.3 billion increase in RWAs, c.25 basis points, and
a £367 million ordinary dividend deduction, c.20 basis points.

-    RWAs increased by £3.3 billion in the quarter to £186.3 billion
largely reflecting a £1.6 billion increase associated with the annual update
to operational risk and lending growth within Commercial &
Institutional.

 Outlook ((2))

 -      We retain the outlook guidance provided in the 2023 Annual Report
 and Accounts with the exception of full year 2024 Group operating costs
 (excluding litigation and conduct costs) which is now expected to be broadly
 stable compared with 2023 excluding around £0.1 billion increase in bank
 levies.
 (1)     Loans to customers excluding central items.

 (2)     The guidance, targets, expectations and trends discussed in this
 section represent NatWest Group plc management's current expectations and are
 subject to change, including as a result of the factors described in the
 NatWest Group plc Risk Factors in the 2023 Annual Report and Accounts and Form
 20-F. These statements constitute forward-looking statements. Refer to
 Forward-looking statements in this announcement.

Business performance summary
 
                                                                         Quarter ended
                                                                         31 March  31 December  31 March
                                                                         2024      2023         2023
 Summary consolidated income statement                                   £m        £m           £m
 Net interest income                                                     2,651     2,638        2,902
 Non-interest income                                                     824       899          974
 Total income                                                            3,475     3,537        3,876
 Litigation and conduct costs                                            (24)      (113)        (56)
 Other operating expenses                                                (2,028)   (2,041)      (1,932)
 Operating expenses                                                      (2,052)   (2,154)      (1,988)
 Profit before impairments                                               1,423     1,383        1,888
 Impairment losses                                                       (93)      (126)        (70)
 Operating profit before tax                                             1,330     1,257        1,818
 Tax (charge)/credit                                                     (339)     5            (512)
 Profit from continuing operations                                       991       1,262        1,306
 (Loss)/profit from discontinued operations, net of tax                  (4)       26           35
 Profit for the period                                                   987       1,288        1,341

 Performance key metrics and ratios
 Notable items within total income (1)                                   £61m      £95m         £56m
 Total income excluding notable items (1)                                £3,414m   £3,442m      £3,820m
 Net interest margin (2)                                                 2.05%     1.99%        2.25%
 Average interest earning assets (2)                                     £521bn    £525bn       £522bn
 Cost:income ratio (excl. litigation and conduct) (1)                    58.4%     57.7%        49.8%
 Loan impairment rate (1)                                                10bps     13bps        7bps
 Profit attributable to ordinary shareholders                            £918m     £1,229m      £1,279m
 Total earnings per share attributable to ordinary shareholders - basic  10.5p     13.9p        13.2p
 Return on tangible equity (RoTE) (1)                                    14.2%     20.1%        19.8%
 Climate and sustainable funding and financing (3)                       £6.6bn    £8.7bn       £7.6bn
                                                                         As at
                                                                         31 March  31 December  31 March
                                                                         2024      2023         2023
                                                                         £bn       £bn          £bn
 Balance sheet
 Total assets                                                            697.5     692.7        695.6
 Loans to customers - amortised cost                                     378.0     381.4        374.2
 Loans to customers excluding central items (1,4)                        357.0     355.6        352.4
 Loans to customers and banks - amortised cost and FVOCI                 387.7     392.0        385.8
 Total impairment provisions (5)                                         3.6       3.6          3.4
 Expected credit loss (ECL) coverage ratio                               0.94%     0.93%        0.89%
 Assets under management and administration (AUMA) (1)                   43.1      40.8         35.2
 Customer deposits                                                       432.8     431.4        430.5
 Customer deposits excluding central items (1,4)                         420.0     419.1        421.8
 Liquidity and funding
 Liquidity coverage ratio (LCR)                                          151%      144%         139%
 Liquidity portfolio (6)                                                 229       223          216
 Net stable funding ratio (NSFR)                                         136%      133%         141%
 Loan:deposit ratio (excl. repos and reverse repos) (1)                  84%       84%          83%
 Total wholesale funding                                                 87        80           79
 Short-term wholesale funding                                            31        28           25
 Capital and leverage
 Common Equity Tier 1 (CET1) ratio (7)                                   13.5%     13.4%        14.4%
 Total capital ratio (7)                                                 18.8%     18.4%        19.6%
 Pro forma CET1 ratio (excl. foreseeable items) (8)                      14.3%     14.2%        15.7%
 Risk-weighted assets (RWAs)                                             186.3     183.0        178.1
 UK leverage ratio                                                       5.1%      5.0%         5.4%
 Tangible net asset value (TNAV) per ordinary share (1,9)                302p      292p         278p
 Number of ordinary shares in issue (millions) (9)                       8,727     8,792        9,581

 

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.
 (3)   NatWest Group uses its climate and sustainable funding and financing inclusion
       (CSFFI) criteria to determine the assets, activities and companies that are
       eligible to be included within its climate and sustainable funding and
       financing target. This includes both provision of committed (on and
       off-balance sheet) funding and financing, including provision of services for
       underwriting issuances and private placements.
 (4)   Central items includes Treasury repo activity and Ulster Bank Republic of
       Ireland.
 (5)   Includes £0.1 billion relating to off-balance sheet exposures (31 December
       2023 - £0.1 billion; 31 March 2023 - £0.1 billion).
 (6)   Comparative period for March 2023 has been re-presented on an LCR basis in
       line with the Liquidity portfolio definition as of 31 December 2023.
 (7)   Refer to the Capital, liquidity and funding risk section for details of the
       basis of preparation.
 (8)   The pro forma CET1 ratio at 31 March 2024 excludes foreseeable items of
       £1,633 million: £1,380 million for ordinary dividends and £253 million
       foreseeable charges (31 December 2023 excludes foreseeable items of £1,538
       million: £1,013 million for ordinary dividends and £525 million foreseeable
       charges; 31 March 2023 excludes foreseeable items of £2,351 million: £1,479
       million for ordinary dividends and £872 million foreseeable charges).
 (9)   The number of ordinary shares in issue excludes own shares held.

Business performance summary

Chief Financial Officer's review

 We delivered an operating profit of £1,330 million in the first quarter with
 a RoTE of 14.2%. Total income excluding notable items was broadly stable on Q4
 2023, and we continue to see low levels of default across our portfolio, with
 a net impairment charge of 10 basis points of gross customer loans.

 Net lending across the three businesses has increased in the quarter, as
 growth in Corporate & Institutions was partially offset by higher mortgage
 redemptions, and we have seen growth in customer deposits. Our robust balance
 sheet means that we remain in a strong liquidity position, with an LCR of
 151%, representing £53.8 billion headroom above 100% minimum requirement, and
 an LDR (excl. repos and reverse repos) of 84%. Our CET1 ratio remains within
 our targeted range at 13.5%.
 Financial performance

 Total income decreased by 1.8% to £3,475 million compared with Q4 2023 and
 was 10.3% lower than Q1 2023. Total income excluding notable items was £3,414
 million, a reduction of £28 million, or 0.8%, compared with Q4 2023, due to
 the impact of one day fewer, with mortgage margin pressure largely offset by
 higher markets income in Commercial & Institutional, and £406 million
 lower than Q1 2023 principally reflecting lower deposit balances and mix
 changes, and lending margin pressure.

 NIM of 2.05% was 6 basis points higher than Q4 2023 principally reflecting
 notable items and changes within central items, while NIM across the three
 businesses was stable.
 Total operating expenses were £102 million lower than Q4 2023 and £64
 million higher than Q1 2023. Other operating expenses were broadly stable
 compared with Q4 2023 (£13 million lower), and £96 million, or 5.0%, higher
 than Q1 2023 principally reflecting the Bank of England Levy and increased
 staff costs due to inflation and severance costs, partially offset by
 simplification in our business and lower costs in relation to our withdrawal
 from the Republic of Ireland. We remain committed to deliver on our full year
 cost guidance, excluding the impact of increased bank levies.
 A net impairment charge of £93 million principally reflected the continued
 strong performance of our lending book. Levels of default remain stable and at
 low levels across the portfolio despite inflationary pressures and the higher
 interest rate environment. Compared with Q4 2023, our ECL provision remained
 flat at £3.6 billion and our ECL coverage ratio has increased from 0.93% to
 0.94%. We retain post model adjustments of £0.4 billion related to economic
 uncertainty, or 11.3% of total impairment provisions. Whilst we are
 comfortable with the strong credit performance of our book, we will continue
 to assess this position regularly and are closely monitoring the impacts of
 inflationary pressures on the UK economy and our customers.
 As a result, we are pleased to report an attributable profit for Q1 2024 of
 £918 million, with earnings per share of 10.5 pence and a RoTE of 14.2%.
 Net loans to customers excluding central items increased by £1.4 billion in
 the quarter to £357.0 billion primarily reflecting a £3.4 billion increase
 in Commercial & Institutional partially offset by £1.7 billion reduction
 in Retail Banking due to higher mortgage redemptions. Total gross new mortgage
 lending was £5.2 billion in the quarter, compared with £9.9 billion in Q1
 2023 and £5.6 billion in Q4 2023, representing flow share of c.10.5%. Within
 Commercial & Institutional, growth was largely within Corporate &
 Institutions, partly offset by UK Government Scheme repayments of £0.6
 billion.

 Up to 31 March 2024 we have provided £68.5 billion against our target to
 provide £100 billion climate and sustainable funding and financing between 1
 July 2021 and the end of 2025. As part of this we aim to provide at least £10
 billion in lending for EPC A and B rated residential properties between 1
 January 2023 and the end of 2025. During Q1 2024 we provided £6.6 billion
 climate and sustainable funding and financing, which included £0.5 billion in
 lending for EPC A and B rated residential properties.
 Customer deposits excluding central items increased by £0.9 billion in the
 quarter to £420.0 billion reflecting £2.0 billion growth in Retail Banking
 partially offset by a £1.2 billion reduction in Commercial &
 Institutional primarily as a result of active management of our commercial
 deposits and reduced liquidity in the market. Deposit mix was more stable in
 the quarter than the levels of migration observed in 2023; term balances now
 account for 17% of our book, up from 16% at Q4 2023.

 TNAV per share increased by 10 pence in the quarter to 302 pence primarily
 reflecting the attributable profit for the period.
 Capital and leverage

 The CET1 ratio was 13.5%, or 13.4% excluding IFRS 9 transitional relief, and
 increased by 10 basis points in the quarter as the attributable profit, c.50
 basis points, was largely offset by a £3.3 billion increase in RWAs, c.25
 basis points, and a £367 million ordinary dividend deduction, c.20 basis
 points. NatWest Group's minimum requirement for own funds and eligible
 liabilities (MREL) was 30.7%.

 RWAs increased by £3.3 billion in the quarter to £186.3 billion largely
 reflecting a £1.6 billion increase associated with the annual update to
 operational risk and lending growth within Commercial & Institutional.
 Funding and liquidity

 The LCR increased by 7 percentage points to 151%, representing £53.8 billion
 headroom above 100% minimum requirements primarily due to increased issuance
 and customer deposits coupled with the replacement of the Cash Ratio Deposit
 scheme with a Bank of England Levy. Our primary liquidity at Q1 2024 was
 £158.4 billion and £112.8 billion, or 71%, of this was cash at central
 banks. Total wholesale funding increased by £7.0 billion in the quarter to
 £86.6 billion.

 

Business performance summary

Retail Banking

                                                        Quarter ended
                                                        31 March  31 December  31 March
                                                        2024      2023         2023
                                                        £m        £m           £m
 Total income                                           1,325     1,369        1,604
 Operating expenses                                     (773)     (681)        (696)
    of which: Other operating expenses                  (767)     (647)        (693)
 Impairment losses                                      (63)      (103)        (114)
 Operating profit                                       489       585          794

 Return on equity (1)                                   16.5%     20.2%        30.0%
 Net interest margin (2)                                2.22%     2.23%        2.75%
 Cost:income ratio (excl. litigation and conduct) (1)   57.9%     47.3%        43.2%
 Loan impairment rate (1)                               12bps     20bps        22bps

 

                                          As at
                                          31 March  31 December  31 March
                                          2024      2023         2023
                                          £bn       £bn          £bn
 Net loans to customers (amortised cost)  203.5     205.2        201.7
 Customer deposits                        190.0     188.0        184.0
 RWAs                                     62.5      61.6         55.6

 

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.

 

 During Q1 2024, Retail Banking continued to take a measured approach to risk,
 whilst delivering an operating profit of £0.5 billion and a return on equity
 of 16.5%.

 Retail Banking provided £0.5 billion of climate and sustainable funding and
 financing in Q1 2024 from lending on properties with an EPC rating of A or B.
 -  Total income was £44 million, or 3.2%, lower than Q4 2023 due to continued
    mortgage margin dilution and the impact of one day fewer in the quarter. Total
    income was £279 million, or 17.4%, lower than Q1 2023 reflecting mortgage
    margin dilution, impact of the deposit balance mix shift from non-interest
    bearing to interest bearing balances and higher funding costs, partly offset
    by lending growth.
 -  Net interest margin was 1 basis point lower than Q4 2023 largely reflecting
    mortgage margin dilution partly offset by increasing structural hedge benefit.
 -  Other operating expenses were £120 million, or 18.5%, higher than Q4 2023
    reflecting the Bank of England Levy, increased severance costs as well as
    branch and property exit costs. Other operating expenses were £74 million, or
    10.7%, higher than Q1 2023 reflecting the Bank of England Levy, increased
    severance costs and branch and property exit costs partly offset by savings
    from a 7.1% reduction in headcount.
 -  An impairment charge of £63 million in Q1 2024 with stage 3 inflows
    reflecting normalisation of risk parameters, partly offset by good book
    releases related to model updates.
 -  Net loans to customers were £1.7 billion, or 0.8%, lower than Q4 2023
    reflecting lower mortgage balances of £1.8 billion with higher redemptions
    only partly offset by gross new mortgage lending of £5.0 billion. Cards
    balances increased by £0.3 billion partly offset by £0.2 billion lower
    personal advances.
 -  Customer deposits increased by £2.0 billion, or 1.1%, in Q1 2024 reflecting
    growth in savings and current account balances.
 -  RWAs increased by £0.9 billion, or 1.5%, in Q1 2024 primarily due to the
    annual update for operational risk calculation.

 

Business performance summary

Private Banking

                                                        Quarter ended
                                                        31 March  31 December  31 March
                                                        2024      2023         2023
                                                        £m        £m           £m
 Total income                                           208       209          296
 Operating expenses                                     (181)     (206)        (155)
    of which: Other operating expenses                  (180)     (208)        (152)
 Impairment releases/(losses)                           6         (5)          (8)
 Operating profit/(loss)                                33        (2)          133

 Return on equity (1)                                   6.7%      (1.8%)       28.5%
 Net interest margin (2)                                2.06%     2.07%        3.31%
 Cost:income ratio (excl. litigation and conduct) (1)   86.5%     99.5%        51.4%
 Loan impairment rate (1)                               (13)bps   11bps        17bps
 AUM net flows (£bn) (1)                                0.4       0.3          0.6

 

 

                                                               As at
                                                               31 March  31 December  31 March
                                                               2024      2023         2023
                                                               £bn       £bn          £bn
 Net loans to customers (amortised cost)                       18.2      18.5         19.2
 Customer deposits                                             37.8      37.7         37.3
 RWAs                                                          11.3      11.2         11.4
 Assets Under Management (AUMs) (1)                            33.6      31.7         29.6
 Assets Under Administration (AUAs) (1)                        9.5       9.1          5.6
 Total Assets Under Management and Administration (AUMA) (1)   43.1      40.8         35.2

 

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.

 

 During Q1 2024, Private Banking delivered a return on equity of 6.7% and an
 operating profit of £33 million, reflecting the impact of 2023 sharp changes
 in deposit volume and mix adversely impacting hedge returns. Q1 2024 has seen
 a strong performance in deposits given seasonal tax outflow impact and good
 AUMA growth setting a strong foundation for improved profitability.

 Private Banking provided £0.07 billion of climate and sustainable funding and
 financing in Q1 2024 from lending on properties with an EPC rating of A or B.
 -  Total income was broadly flat compared to Q4 2023 as deposit balances and mix
    continued to stabilise with the impact of one day fewer largely offset by
    higher investment fee income from increased AUMA. Total income was £88
    million, or 29.7%, lower than Q1 2023 reflecting lower deposit balances and a
    change in product mix as customers migrated to savings products offering
    higher returns, combined with a reduction in lending volumes and mortgage
    margin dilution.
 -  Net interest margin was 1 basis point lower than Q4 2023 reflecting mortgage
    margin dilution.
 -  Other operating expenses were £28 million, or 13.5%, lower than Q4 2023
    reflecting the annual Bank Levy charge in Q4 2023, and a one-off additional
    VAT charge catch up along with lower strategic severance costs. Other
    operating expenses were £28 million, or 18.4%, higher than Q1 2023 primarily
    reflecting the Bank of England Levy, an additional VAT charge and higher
    strategic spend to increase operational efficiency.
 -  A net impairment release of £6 million, compared with an £8 million charge
    in Q1 2023, largely reflects good book releases and lower stage 3 charges.
 -  Net loans to customers decreased by £0.3 billion, or 1.6%, in Q1 2024 driven
    by higher mortgage redemptions, only partly offset by mortgage gross new
    lending of £0.2 billion.
 -  Customer deposits increased by £0.1 billion, or 0.3%, compared with Q4 2023
    with increases due to overall personal market growth offsetting tax outflows.
 -  AUMA increased by £2.3 billion in Q1 2024 to £43.1 billion, primarily driven
    by £1.9 billion positive market movements and £0.4 billion AUM net
    inflows.

 

 

 

Business performance summary

Commercial & Institutional

                                                        Quarter ended
                                                        31 March  31 December  31 March
                                                        2024      2023         2023
                                                        £m        £m           £m
 Net interest income                                    1,246     1,269        1,261
 Non-interest income                                    613       563          692
 Total income                                           1,859     1,832        1,953

 Operating expenses                                     (1,051)   (1,092)      (1,003)
    of which: Other operating expenses                  (1,020)   (1,014)      (959)
 Impairment (losses)/releases                           (39)      (15)         44
 Operating profit                                       769       725          994

 Return on equity (1)                                   14.6%     13.5%        19.5%
 Net interest margin (2)                                2.07%     2.05%        2.08%
 Cost:income ratio (excl. litigation and conduct) (1)   54.9%     55.3%        49.1%
 Loan impairment rate (1)                               11bps     4bps         (13)bps

 

                                          As at
                                          31 March  31 December  31 March
                                          2024      2023         2023
                                          £bn       £bn          £bn
 Net loans to customers (amortised cost)  135.3     131.9        131.5
 Customer deposits                        192.2     193.4        200.5
 Funded assets (1)                        321.7     306.9        320.4
 RWAs                                     109.9     107.4        104.8

 

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.

 

 In Q1 2024, Commercial & Institutional continued to support customers with
 an increase in lending of 2.6% and delivered a strong performance in income
 and operating profit supporting a return on equity of 14.6%.

 Commercial & Institutional provided £6.0 billion of climate and
 sustainable funding and financing in Q1 2024 to support customers investing in
 the transition to net zero.
 -  Total income was £27 million, or 1.5%, higher than Q4 2023 primarily
    reflecting higher markets income, partially offset by the impact of one day
    fewer. Total income was £94 million, or 4.8%, lower than Q1 2023 primarily
    due to lower deposit returns reflecting lower volumes and continued deposit
    mix shift from non-interest bearing to interest bearing balances, partially
    offset by strong capital markets and lending growth in Corporate &
    Institutions.
 -  Net interest margin was 2 basis points higher than Q4 2023 reflecting higher
    deposit hedge returns and liquidity benefits, partially offset by lower
    deposit volumes.
 -  Other operating expenses were £6 million, or 0.6%, higher than Q4 2023
    reflecting increased staff costs partially offset by a reduction in bank
    levies. Other operating expenses were £61 million, or 6.4%, higher than Q1
    2023 reflecting the impact of inflationary increases in staff costs, continued
    investment in the business and the introduction of the Bank of England Levy.
 -  An impairment charge of £39 million in Q1 2024 remains at low levels with an
    increase in stage 3 inflows, partly offset by good book releases.
 -  Net loans to customers increased by £3.4 billion, or 2.6%, in Q1 2024 largely
    reflecting a strong performance within Corporate & Institutions, partly
    offset by continued UK Government scheme repayments of £0.6 billion.
 -  Customer deposits decreased by £1.2 billion, or 0.6%, in Q1 2024 largely
    reflecting reductions within Commercial Mid-market and Business Banking due to
    active management of our deposits and reduced liquidity in the market.
 -  RWAs increased by £2.5 billion, or 2.3%, in Q1 2024 primarily due to lending
    book growth and the annual update for operational risk.

 

 

Business performance summary

Central items & other

                                                  Quarter ended
                                                  31 March  31 December  31 March
                                                  2024      2023         2023
                                                  £m        £m           £m
 Continuing operations
 Total income                                     83        127          23
 Operating expenses (1)                           (47)      (175)        (134)
    of which: Other operating expenses            (61)      (172)        (128)
    of which: Ulster Bank RoI direct expenses     (25)      (69)         (100)
 Impairment releases/(losses)                     3         (3)          8
 Operating profit/(loss)                          39        (51)         (103)
    of which: Ulster Bank RoI                     (47)      (124)        (159)

                                                  As at
                                                  31 March  31 December  31 March
                                                  2024      2023         2023
                                                  £bn       £bn          £bn
 Net loans to customers (amortised cost) (2)      21.0      25.8         21.8
 Customer deposits                                12.8      12.3         8.7
 RWAs                                             2.6       2.8          6.3

 

 (1)  Includes withdrawal-related direct program costs of £8 million for the
      quarter ended 31 March 2024 (31 December 2023 - £17 million; 31 March 2023 -
      £49 million).
 (2)  Excludes £0.3 billion of loans to customers held at fair value through profit
      or loss (31 December 2023 - £0.3 billion; 31 March 2023 - £0.5 billion).

 

 -  Total income was £44 million lower than Q4 2023 primarily reflecting foreign
    exchange recycling gains in Q4 2023, not repeated in Q1 2024, partly offset by
    higher gains on interest and foreign exchange risk management derivatives not
    in accounting hedge relationships in Q1 2024. Total income was £60 million
    higher than Q1 2023 primarily reflecting Business Growth Fund gains, gains on
    liquidity asset bond sales and a loss on surrender of leases in Q1 2023
    partially offset by lower gains on interest and foreign exchange risk
    management derivatives not in accounting hedge relationships.
 -  Other operating expenses were £111 million, or 64.5%, lower than Q4 2023
    primarily reflecting lower costs in relation to the withdrawal from our
    operations in the Republic of Ireland, and were £67 million, or 52.3%, lower
    than Q1 2023.
 -  Customer deposits increased by £0.5 billion, or 4.1% in Q1 2024 primarily
    reflecting repo activity in Treasury. Ulster Bank RoI customer deposit
    balances were £0.2 billion as at Q1 2024.
 -  Net loans to customers decreased £4.8 billion to £21.0 billion in Q1 2024
    mainly due to reverse repo activity in Treasury.

 

Segment performance

                                                        Quarter ended 31 March 2024
                                                        Retail   Private  Commercial &      Central items  Total NatWest
                                                        Banking  Banking  Institutional     & other        Group
                                                        £m       £m       £m                £m             £m
 Continuing operations
 Income statement
 Net interest income                                    1,216    134      1,246             55             2,651
 Non-interest income                                    109      74       613               28             824
 Total income                                           1,325    208      1,859             83             3,475
 Direct expenses                                        (189)    (61)     (384)             (1,394)        (2,028)
 Indirect expenses                                      (578)    (119)    (636)             1,333          -
 Other operating expenses                               (767)    (180)    (1,020)           (61)           (2,028)
 Litigation and conduct costs                           (6)      (1)      (31)              14             (24)
 Operating expenses                                     (773)    (181)    (1,051)           (47)           (2,052)
 Operating profit before impairment losses/releases     552      27       808               36             1,423
 Impairment (losses)/releases                           (63)     6        (39)              3              (93)
 Operating profit                                       489      33       769               39             1,330

 Total income excluding notable items (1)               1,325    208      1,864             17             3,414

 Additional information
 Return on tangible equity (1)                          na       na       na                na             14.2%
 Return on equity (1)                                   16.5%    6.7%     14.6%             nm             na
 Cost:income ratio (excl. litigation and conduct) (1)   57.9%    86.5%    54.9%             nm             58.4%
 Total assets (£bn)                                     226.4    26.5     388.8             55.8           697.5
 Funded assets (£bn) (1)                                226.4    26.5     321.7             54.7           629.3
 Net loans to customers - amortised cost (£bn)          203.5    18.2     135.3             21.0           378.0
 Loan impairment rate (1)                               12bps    (13)bps  11bps             nm             10bps
 Impairment provisions (£bn)                            (1.9)    (0.1)    (1.5)             (0.1)          (3.6)
 Impairment provisions - stage 3 (£bn)                  (1.2)    -        (0.8)             -              (2.0)
 Customer deposits (£bn)                                190.0    37.8     192.2             12.8           432.8
 Risk-weighted assets (RWAs) (£bn)                      62.5     11.3     109.9             2.6            186.3
 RWA equivalent (RWAe) (£bn)                            62.6     11.3     111.1             3.1            188.1
 Employee numbers (FTEs - thousands)                    13.1     2.2      12.7              33.3           61.3
 Third party customer asset rate (1)                    3.79%    4.97%    6.81%             nm             nm
 Third party customer funding rate (1)                  (2.05%)  (3.14%)  (1.93%)           nm             nm
 Average interest earning assets (£bn) (2)              220.6    26.2     241.9             na             521.1
 Net interest margin (2)                                2.22%    2.06%    2.07%             na             2.05%

nm = not meaningful, na = not applicable

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.

 

Segment performance

                                                        Quarter ended 31 December 2023
                                                        Retail   Private  Commercial &      Central items  Total NatWest
                                                        Banking  Banking  Institutional     & other        Group
                                                        £m       £m       £m                £m             £m
 Continuing operations
 Income statement
 Net interest income                                    1,254    138      1,269             (23)           2,638
 Non-interest income                                    115      71       563               150            899
 Total income                                           1,369    209      1,832             127            3,537
 Direct expenses                                        (211)    (74)     (392)             (1,364)        (2,041)
 Indirect expenses                                      (436)    (134)    (622)             1,192          -
 Other operating expenses                               (647)    (208)    (1,014)           (172)          (2,041)
 Litigation and conduct costs                           (34)     2        (78)              (3)            (113)
 Operating expenses                                     (681)    (206)    (1,092)           (175)          (2,154)
 Operating profit/(loss) before impairment losses       688      3        740               (48)           1,383
 Impairment losses                                      (103)    (5)      (15)              (3)            (126)
 Operating profit/(loss)                                585      (2)      725               (51)           1,257

 Total income excluding notable items (1)               1,369    209      1,834             30             3,442

 Additional information
 Return on tangible equity (1)                          na       na       na                na             20.1%
 Return on equity (1)                                   20.2%    (1.8%)   13.5%             nm             na
 Cost:income ratio (excl. litigation and conduct) (1)   47.3%    99.5%    55.3%             nm             57.7%
 Total assets (£bn)                                     228.7    26.9     385.0             52.1           692.7
 Funded assets (£bn) (1)                                228.7    26.9     306.9             51.3           613.8
 Net loans to customers - amortised cost (£bn)          205.2    18.5     131.9             25.8           381.4
 Loan impairment rate (1)                               20bps    11bps    4bps              nm             13bps
 Impairment provisions (£bn)                            (1.9)    (0.1)    (1.5)             (0.1)          (3.6)
 Impairment provisions - stage 3 (£bn)                  (1.1)    -        (0.9)             -              (2.0)
 Customer deposits (£bn)                                188.0    37.7     193.4             12.3           431.4
 Risk-weighted assets (RWAs) (£bn)                      61.6     11.2     107.4             2.8            183.0
 RWA equivalent (RWAe) (£bn)                            61.6     11.2     108.6             3.6            185.0
 Employee numbers (FTEs - thousands)                    13.3     2.3      12.5              33.1           61.2
 Third party customer asset rate (1)                    3.50%    4.88%    6.65%             nm             nm
 Third party customer funding rate (1)                  (1.94%)  (3.02%)  (1.87%)           nm             nm
 Average interest earning assets (£bn) (2)              223.2    26.5     245.2             na             524.7
 Net interest margin (2)                                2.23%    2.07%    2.05%             na             1.99%

nm = not meaningful, na = not applicable

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.

 

 

Segment performance

                                                            Quarter ended 31 March 2023
                                                            Retail   Private  Commercial &      Central items  Total NatWest
                                                            Banking  Banking  Institutional     & other        Group
                                                            £m       £m       £m                £m             £m
 Continuing operations
 Income statement
 Net interest income                                        1,492    229      1,261             (80)           2,902
 Non-interest income                                        112      67       692               103            974
 Total income                                               1,604    296      1,953             23             3,876
 Direct expenses                                            (211)    (60)     (360)             (1,301)        (1,932)
 Indirect expenses                                          (482)    (92)     (599)             1,173          -
 Other operating expenses                                   (693)    (152)    (959)             (128)          (1,932)
 Litigation and conduct costs                               (3)      (3)      (44)              (6)            (56)
 Operating expenses                                         (696)    (155)    (1,003)           (134)          (1,988)
 Operating profit/(loss) before impairment losses/releases  908      141      950               (111)          1,888
 Impairment (losses)/releases                               (114)    (8)      44                8              (70)
 Operating profit/(loss)                                    794      133      994               (103)          1,818

 Total income excluding notable items (1)                   1,604    296      1,947             (27)           3,820

 Additional information
 Return on tangible equity (1)                              na       na       na                na             19.8%
 Return on equity (1)                                       30.0%    28.5%    19.5%             nm             na
 Cost:income ratio (excl. litigation and conduct) (1)       43.2%    51.4%    49.1%             nm             49.8%
 Total assets (£bn)                                         227.2    28.1     399.0             41.3           695.6
 Funded assets (£bn) (1)                                    227.2    28.1     320.4             40.5           616.2
 Net loans to customers - amortised cost (£bn)              201.7    19.2     131.5             21.8           374.2
 Loan impairment rate (1)                                   22bps    17bps    (13)bps           nm             7bps
 Impairment provisions (£bn)                                (1.7)    (0.1)    (1.5)             (0.1)          (3.4)
 Impairment provisions - stage 3 (£bn)                      (1.0)    -        (0.7)             (0.1)          (1.8)
 Customer deposits (£bn)                                    184.0    37.3     200.5             8.7            430.5
 Risk-weighted assets (RWAs) (£bn)                          55.6     11.4     104.8             6.3            178.1
 RWA equivalent (RWAe) (£bn)                                56.4     11.4     106.2             6.9            180.9
 Employee numbers (FTEs - thousands)                        14.1     2.3      12.5              32.9           61.8
 Third party customer asset rate (1)                        2.94%    4.07%    5.38%             nm             nm
 Third party customer funding rate (1)                      (0.83%)  (1.15%)  (0.87%)           nm             nm
 Average interest earning assets (£bn) (2)                  220.3    28.1     246.0             na             522.4
 Net interest margin (2)                                    2.75%    3.31%    2.08%             na             2.25%

nm = not meaningful, na = not applicable

 (1)   Refer to the Non-IFRS financial measures appendix for details of the basis of

     preparation and reconciliation of non-IFRS financial measures and performance
 (2)   metrics.

       Refer to page 37 of the Non-IFRS financial measures appendix for details.

 

Risk and capital management
                                            Page
 Credit risk
    Segment analysis - portfolio summary    13
    Segment analysis - loans                14
    Movement in ECL provision               14
    ECL post model adjustments              15
    Sector analysis - portfolio summary     16
 Capital, liquidity and funding risk        21

 

Risk and capital management

Credit risk

Segment analysis - portfolio summary

The table below shows gross loans and expected credit loss (ECL), by segment
and stage, within the scope of the IFRS 9 ECL framework.

                                                            Retail   Private  Commercial &      Central items
                                                            Banking  Banking  Institutional     & other        Total
 31 March 2024                                              £m       £m       £m                £m             £m
 Loans - amortised cost and FVOCI (1,2)
 Stage 1                                                    178,692  17,288   123,704           24,679         344,363
 Stage 2                                                    23,145   769      13,661            2              37,577
 Stage 3                                                    3,291    284      2,188             -              5,763
 Of which: individual                                       -        222      946               -              1,168
 Of which: collective                                       3,291    62       1,242             -              4,595
 Subtotal excluding disposal group loans                    205,128  18,341   139,553           24,681         387,703
 Disposal group loans                                                                           -              -
 Total                                                                                          24,681         387,703
 ECL provisions (3)
 Stage 1                                                    294      19       336               20             669
 Stage 2                                                    473      13       425               2              913
 Stage 3                                                    1,162    37       845               -              2,044
 Of which: individual                                       -        37       302               -              339
 Of which: collective                                       1,162    -        543               -              1,705
 Subtotal excluding ECL provisions on disposal group loans  1,929    69       1,606             22             3,626
 ECL provisions on disposal group loans                                                         -              -
 Total                                                                                          22             3,626
 ECL provisions coverage (4)
 Stage 1 (%)                                                0.16     0.11     0.27              0.08           0.19
 Stage 2 (%)                                                2.04     1.69     3.11              100.00         2.43
 Stage 3 (%)                                                35.31    13.03    38.62             -              35.47
 ECL provisions coverage excluding disposal group loans     0.94     0.38     1.15              0.09           0.94
 ECL provisions coverage on disposal group loans                                                -              -
 Total                                                                                          0.09           0.94

 

 31 December 2023
 Loans - amortised cost and FVOCI (1,2)
 Stage 1                                                    182,297  17,565  119,047  29,677  348,586
 Stage 2                                                    21,208   906     15,771   6       37,891
 Stage 3                                                    3,133    258     2,162    10      5,563
 Of which: individual                                       -        186     845      -       1,031
 Of which: collective                                       3,133    72      1,317    10      4,532
 Subtotal excluding disposal group loans                    206,638  18,729  136,980  29,693  392,040
 Disposal group loans                                                                 67      67
 Total                                                                                29,760  392,107
 ECL provisions (3)
 Stage 1                                                    306      20      356      27      709
 Stage 2                                                    502      20      447      7       976
 Stage 3                                                    1,097    34      819      10      1,960
 Of which: individual                                       -        34      298      -       332
 Of which: collective                                       1,097    -       521      10      1,628
 Subtotal excluding ECL provisions on disposal group loans  1,905    74      1,622    44      3,645
 ECL provisions on disposal group loans                                               36      36
 Total                                                                                80      3,681
 ECL provisions coverage (4)
 Stage 1 (%)                                                0.17     0.11    0.30     0.09    0.20
 Stage 2 (%)                                                2.37     2.21    2.83     nm      2.58
 Stage 3 (%)                                                35.01    13.18   37.88    100.00  35.23
 ECL provisions coverage excluding disposal group loans     0.92     0.40    1.18     0.15    0.93
 ECL provisions coverage on disposal group loans                                      53.73   53.73
 Total                                                                                0.27    0.94

nm = not meaningful

 

 (1)  The table shows gross loans only and excludes amounts that were outside the
      scope of the ECL framework. Other financial assets within the scope of the
      IFRS 9 ECL framework were cash and balances at central banks totalling £115.8
      billion (31 December 2023 - £103.1 billion) and debt securities of £49.0
      billion (31 December 2023 - £50.1 billion).
 (2)  Fair value through other comprehensive income (FVOCI). Includes loans to
      customers and banks.
 (3)  Includes £7 million (31 December 2023 - £9 million) related to assets
      classified as FVOCI and £0.1 billion (31 December 2023 - £0.1 billion)
      related to off-balance sheet exposures.
 (4)  ECL provisions coverage is calculated as ECL provisions divided by loans -
      amortised cost and FVOCI. It is calculated on loans and total ECL provisions,
      including ECL for other (non-loan) assets and unutilised exposure. Some
      segments with a high proportion of debt securities or unutilised exposure may
      result in a not meaningful (nm) coverage ratio.

Risk and capital management

Credit risk continued

Segment analysis - loans

-   Retail Banking - Loans to customers were lower than Q4 2023, mainly due
to a reduction in mortgage balances where higher redemptions were only partly
offset by new mortgage lending. Unsecured lending grew overall, with growth in
credit cards offset by a decrease in personal advances. New lending and
portfolio credit quality was maintained with limited increases in arrears in
line with expectations. Total ECL coverage increased slightly during the
quarter, reflective of Stage 3 ECL growth on unsecured portfolios, mainly due
to ongoing subdued write-off and debt sale activity. There was a modest
reduction in good book coverage, reflective of continued stable portfolio
performance alongside unsecured probability of default modelling updates.

 

-   Commercial & Institutional - While overall Wholesale exposure
reduced in the quarter, there was Commercial & Institutional growth within
multiple sectors. Sector appetite continues to be reviewed regularly, with
particular focus on sector clusters and sub-sectors that are vulnerable to
challenges in the external environment or deemed to represent a heightened
risk. There was a marginal reduction in total ECL coverage during the quarter,
due to a decrease in performing ECL, resulting from positive portfolio
performance and the unwind of some PMAs. Stage 3 ECL increased due to a small
increase in defaults, although still lower than historic trends, and was
partially offset by write-off activity. There was a modest decrease in good
book coverage, reflective of continued stable portfolio performance alongside
PMA reductions.

 

Movement in ECL provision

The table below shows the main ECL provision movements during the quarter.

                                                                              ECL provision
                                                                              £m
 At 1 January 2024                                                            3,645
 Transfers to disposal groups and reclassifications                           (16)
 Changes in risk metrics and exposure: Stage 1 and Stage 2                    (84)
 Changes in risk metrics and exposure: Stage 3                                219
 Judgemental changes: changes in post model adjustments for Stage 1, Stage 2  (23)
 and Stage 3
 Write-offs and other                                                         (115)
 At 31 March 2024                                                             3,626

 

-    ECL decreased marginally in Q1 2024, with increases in Stage 3 linked
to ongoing subdued write-offs and debt sales in the Personal portfolios. This
was offset by good book ECL reductions relating to stable portfolio
performance, reductions in post model adjustments and personal unsecured
probability of default modelling updates.

-    For the Wholesale portfolios, there was an increase in Commercial
& Institutional Stage 3 charges in the quarter, mainly due to a small
number of individual charges, but charges were still lower than historic
trends.

 

Risk and capital management

Credit risk continued

ECL post model adjustments

The table below shows ECL post model adjustments.

                              Retail Banking       Private  Commercial &      Central items
                              Mortgages  Other     Banking  Institutional     & other            Total
 31 March 2024                £m         £m        £m       £m                £m                 £m
 Deferred model calibrations  -          -         1        20                -                  21
 Economic uncertainty         120        45        10       233               3                  411
 Other adjustments            -          -         -        7                 -                  7
 Total                        120        45        11       260               3                  439

 Of which:
 - Stage 1                    72         16        5        108               3                  204
 - Stage 2                    36         29        6        150               -                  221
 - Stage 3                    12         -         -        2                 -                  14

 31 December 2023
 Deferred model calibrations  -          -         1        23                -                  24
 Economic uncertainty         118        39        13       256               3                  429
 Other adjustments            1          -         -        8                 23                 32
 Total                        119        39        14       287               26                 485

 Of which:
 - Stage 1                    75         14        6        115               10                 220
 - Stage 2                    31         25        8        167               9                  240
 - Stage 3                    13         -         -        5                 7                  25

 

-    Retail Banking - The post model adjustments for economic uncertainty
increased slightly to £165 million at 31 March 2024, from £157 million at 31
December 2023. Sustained inflationary pressure alongside high interest rates
continues to put pressure on consumer affordability risks. This economic
context, coupled with modelled ECL reductions, prompted a modest uplift in the
cost of living post model adjustment (up from £144 million to £153 million)
to maintain adequate provision levels on this higher risk segment of the
portfolio. The cost of living post model adjustment captures the risk on
segments in the Retail Banking portfolio that are more susceptible to the
effects of cost of living rises. It focuses on key affordability lenses,
including customers with lower income in fuel poverty, over-indebted borrowers
and customers vulnerable to a potential mortgage rate shock.

-    Commercial & Institutional - The post model adjustments for
economic uncertainty decreased to £233 million at 31 March 2024, from £256
million at 31 December 2023. It still includes an overlay of £39 million
(£50 million at 31 December 2023) to cover the residual risks from COVID-19,
including the risks surrounding associated debt to customers that have
utilised government support schemes. The inflation, supply chain and liquidity
post model adjustment was maintained for lending prior to 1 January 2024, with
a sector-level downgrade being applied to the sectors that were considered
most at risk from the ongoing pressures from inflation being higher for
longer, supply chain challenges and broader concerns around reducing cash
reserves across many sectors. The £16 million reduction was a result of a
mechanistic refresh reflecting portfolio changes. The impact of the
sector-level downgrades was a post model adjustment decrease to £193 million
at 31 March 2024 from £206 million at 31 December 2023.

-    The £20 million judgemental overlay for deferred model calibrations
relates to refinance risk with the existing modelling approach not fully
capturing the risk on deteriorated exposures.

-   Central items & other - The £23 million post model adjustment in
other adjustments was removed in the quarter, reflecting the withdrawal from
the Republic of Ireland.

 

 

Risk and capital management

Credit risk continued

Sector analysis - portfolio summary

The table below shows financial assets and off-balance sheet exposures gross
of ECL and related ECL provisions, impairment and past due by sector, asset
quality and geographical region.

                                 Personal                                   Wholesale                                         Total
                                                Credit
                                 Mortgages (1)  cards   Other  Total        Property  Other   FI      Sovereign  Total
 31 March 2024                   £m             £m      £m     £m           £m        £m      £m      £m         £m           £m
 Loans by geography              206,146        6,033   9,720  221,899      31,993    77,521  55,058  1,232      165,804      387,703
   - UK                          206,146        6,033   9,720  221,899      31,448    64,611  37,221  549        133,829      355,728
   - RoI                         -              -       -      -            10        953     217     -          1,180        1,180
   - Other Europe                -              -       -      -            415       5,017   8,462   365        14,259       14,259
   - RoW                         -              -       -      -            120       6,940   9,158   318        16,536       16,536
  Loans by asset quality (2)     206,146        6,033   9,720  221,899      31,993    77,521  55,058  1,232      165,804      387,703
   - AQ1-AQ4                     114,923        113     862    115,898      15,993    27,032  51,413  948        95,386       211,284
   - AQ5-AQ8                     87,895         5,704   7,646  101,245      15,295    48,621  3,557   129        67,602       168,847
   - AQ9                         947            69      183    1,199        74        331     72      133        610          1,809
   - AQ10                        2,381          147     1,029  3,557        631       1,537   16      22         2,206        5,763
 Loans by stage                  206,146        6,033   9,720  221,899      31,993    77,521  55,058  1,232      165,804      387,703
   - Stage 1                     183,705        3,916   7,284  194,905      28,608    65,458  54,312  1,080      149,458      344,363
   - Stage 2                     20,060         1,970   1,407  23,437       2,753     10,527  730     130        14,140       37,577
   - Stage 3                     2,381          147     1,029  3,557        632       1,536   16      22         2,206        5,763
   - Of which: individual        137            -       21     158          283       700     5       22         1,010        1,168
   - Of which: collective        2,244          147     1,008  3,399        349       836     11      -          1,196        4,595
 Loans - past due analysis (3)   206,146        6,033   9,720  221,899      31,993    77,521  55,058  1,232      165,804      387,703
   - Not past due                203,223        5,863   8,647  217,733      31,222    74,304  53,938  1,210      160,674      378,407
   - Past due 1-30 days          1,185          41      82     1,308        337       2,289   1,111   -          3,737        5,045
   - Past due 31-90 days         599            42      113    754          151       226     2       22         401          1,155
   - Past due 90-180 days        388            34      107    529          61        125     2       -          188          717
   - Past due >180 days          751            53      771    1,575        222       577     5       -          804          2,379
 Loans - Stage 2                 20,060         1,970   1,407  23,437       2,753     10,527  730     130        14,140       37,577
   - Not past due                18,994         1,916   1,292  22,202       2,534     9,858   724     130        13,246       35,448
   - Past due 1-30 days          787            26      44     857          100       518     4       -          622          1,479
   - Past due 31-90 days         279            28      71     378          119       151     2       -          272          650
 Weighted average life
    - ECL measurement (years)    9              4       6      6            6         6       2       1          6            6
 Weighted average 12 months PDs
   - IFRS 9 (%)                  0.51           3.38    5.10   0.76         1.32      1.54    0.19    1.25       1.04         0.88
   - Basel (%)                   0.70           3.47    3.35   0.88         0.91      1.26    0.19    5.60       0.86         0.87
 ECL provisions by geography     445            357     1,171  1,973        399       1,172   65      17         1,653        3,626
   - UK                          445            357     1,171  1,973        388       1,018   37      13         1,456        3,429
   - RoI                         -              -       -      -            -         2       1       -          3            3
   - Other Europe                -              -       -      -            4         104     9       -          117          117
   - RoW                         -              -       -      -            7         48      18      4          77           77
 ECL provisions by stage         445            357     1,171  1,973        399       1,172   65      17         1,653        3,626
   - Stage 1                     87             71      142    300          95        220     40      14         369          669
   - Stage 2                     70             188     216    474          78        341     19      1          439          913
   - Stage 3                     288            98      813    1,199        226       611     6       2          845          2,044
   - Of which: individual        21             -       15     36           81        220     -       2          303          339
   - Of which: collective        267            98      798    1,163        145       391     6       -          542          1,705
 ECL provisions coverage (%)     0.22           5.92    12.05  0.89         1.25      1.51    0.12    1.38       1.00         0.94
   - Stage 1 (%)                 0.05           1.81    1.95   0.15         0.33      0.34    0.07    1.30       0.25         0.19
   - Stage 2 (%)                 0.35           9.54    15.35  2.02         2.83      3.24    2.60    0.77       3.10         2.43
   - Stage 3 (%)                 12.10          66.67   79.01  33.71        35.76     39.78   37.50   9.09       38.30        35.47

 

For the notes to this table refer to page 19.

 

Risk and capital management

Credit risk continued

Sector analysis - portfolio summary continued

 

                             Personal                                   Wholesale                                         Total
                                            Credit
                             Mortgages (1)  cards   Other  Total        Property  Other   FI      Sovereign  Total
 31 March 2024               £m             £m      £m     £m           £m        £m      £m      £m         £m           £m
 Loans by residual maturity  206,146        6,033   9,720  221,899      31,993    77,521  55,058  1,232      165,804      387,703
   - <1 year                 3,291          3,353   3,257  9,901        5,765     25,205  40,698  333        72,001       81,902
   - 1-5 year                9,541          2,680   5,459  17,680       18,063    32,297  12,105  551        63,016       80,696
   - >5< 15 year             45,751         -       996    46,747       5,605     14,744  2,221   311        22,881       69,628
   - >15 year                147,563        -       8      147,571      2,560     5,275   34      37         7,906        155,477
 Other financial assets by
   asset quality (2)         -              -       -      -            1         2,912   27,208  134,631    164,752      164,752
   - AQ1-AQ4                 -              -       -      -            1         2,910   26,463  134,631    164,005      164,005
   - AQ5-AQ8                 -              -       -      -            -         2       745     -          747          747
 Off-balance sheet           10,293         18,043  8,355  36,691       14,215    60,200  21,039  259        95,713       132,404
   - Loan commitments        10,293         18,043  8,311  36,647       13,858    57,410  19,234  259        90,761       127,408
   - Financial guarantees    -              -       44     44           357       2,790   1,805   -          4,952        4,996
 Off-balance sheet by
   asset quality (2)         10,293         18,043  8,355  36,691       14,215    60,200  21,039  259        95,713       132,404
   - AQ1-AQ4                 9,597          449     7,119  17,165       10,909    36,856  19,413  166        67,344       84,509
   - AQ5-AQ8                 679            17,278  1,201  19,158       3,284     23,037  1,588   30         27,939       47,097
   - AQ9                     1              6       7      14           3         19      37      63         122          136
   - AQ10                    16             310     28     354          19        288     1       -          308          662

 

For the notes to this table refer to page 19.

 

 

Risk and capital management

Credit risk continued

Sector analysis - portfolio summary continued

 

                                 Personal                                      Wholesale                                         Total
                                                   Credit
                                 Mortgages (1)     cards   Other  Total        Property  Other   FI      Sovereign  Total
 31 December 2023                £m                £m      £m     £m           £m        £m      £m      £m         £m           £m
 Loans by geography              208,275           5,904   9,595  223,774      31,207    77,339  57,087  2,633      168,266      392,040
   - UK                          208,275           5,893   9,592  223,760      30,703    65,033  39,906  2,016      137,658      361,418
   - RoI                         -                 11      3      14           9         888     279     -          1,176        1,190
   - Other Europe                -                 -       -      -            375       5,096   7,865   399        13,735       13,735
   - RoW                         -                 -       -      -            120       6,322   9,037   218        15,697       15,697
  Loans by asset quality (2)     208,275           5,904   9,595  223,774      31,207    77,339  57,087  2,633      168,266      392,040
   - AQ1-AQ4                     118,266           124     914    119,304      15,366    26,851  53,367  2,488      98,072       217,376
   - AQ5-AQ8                     86,868            5,577   7,552  99,997       15,145    48,673  3,686   123        67,627       167,624
   - AQ9                         860               63      150    1,073        75        311     18      -          404          1,477
   - AQ10                        2,281             140     979    3,400        621       1,504   16      22         2,163        5,563
 Loans by stage                  208,275           5,904   9,595  223,774      31,207    77,339  57,087  2,633      168,266      392,040
   - Stage 1                     188,140           3,742   6,983  198,865      27,316    63,690  56,105  2,610      149,721      348,586
   - Stage 2                     17,854            2,022   1,633  21,509       3,270     12,145  966     1          16,382       37,891
   - Stage 3                     2,281             140     979    3,400        621       1,504   16      22         2,163        5,563
   - Of which: individual        122               -       20     142          240       625     2       22         889          1,031
   - Of which: collective        2,159             140     959    3,258        381       879     14      -          1,274        4,532
 Loans - past due analysis (3)   208,275           5,904   9,595  223,774      31,207    77,339  57,087  2,633      168,266      392,040
   - Not past due                205,405           5,743   8,578  219,726      30,264    74,052  56,735  2,633      163,684      383,410
   - Past due 1-30 days          1,178             41      71     1,290        491       2,222   332     -          3,045        4,335
   - Past due 31-90 days         518               38      112    668          179       437     12      -          628          1,296
   - Past due 90-180 days        445               32      103    580          42        71      2       -          115          695
   - Past due >180 days          729               50      731    1,510        231       557     6       -          794          2,304
 Loans - Stage 2                 17,854            2,022   1,633  21,509       3,270     12,145  966     1          16,382       37,891
   - Not past due                16,803            1,971   1,529  20,303       3,071     11,287  932     1          15,291       35,594
   - Past due 1-30 days          765               27      40     832          100       516     24      -          640          1,472
   - Past due 31-90 days         286               24      64     374          99        342     10      -          451          825
 Weighted average life
    - ECL measurement (years)    9                 3       6      6            6         6       2       -          6            6
 Weighted average 12 months PDs
   - IFRS 9 (%)                  0.50              3.45    5.29   0.75         1.45      1.59    0.19    0.37       1.07         0.89
   - Basel (%)                   0.67              3.37    3.15   0.84         0.94      1.25    0.17    0.37       0.81         0.83
 ECL provisions by geography     420               376     1,168  1,964        398       1,201   66      16         1,681        3,645
   - UK                          420               365     1,163  1,948        384       999     38      13         1,434        3,382
   - RoI                         -                 11      5      16           -         6       1       -          7            23
   - Other Europe                -                 -       -      -            7         146     12      -          165          165
   - RoW                         -                 -       -      -            7         50      15      3          75           75
 ECL provisions by stage         420               376     1,168  1,964        398       1,201   66      16         1,681        3,645
   - Stage 1                     88                76      152    316          102       234     44      13         393          709
   - Stage 2                     61                207     238    506          98        356     15      1          470          976
   - Stage 3                     271               93      778    1,142        198       611     7       2          818          1,960
   - Of which: individual        12                -       14     26           60        242     2       2          306          332
   - Of which: collective        259               93      764    1,116        138       369     5       -          512          1,628
 ECL provisions coverage (%)     0.20              6.37    12.17  0.88         1.28      1.55    0.12    0.61       1.00         0.93
   - Stage 1 (%)                 0.05              2.03    2.18   0.16         0.37      0.37    0.08    0.50       0.26         0.20
   - Stage 2 (%)                 0.34              10.24   14.57  2.35         3.00      2.93    1.55    100.00     2.87         2.58
   - Stage 3 (%)                 11.88             66.43   79.47  33.59        31.88     40.63   43.75   9.09       37.82        35.23

 

For the notes to this table refer to the following page.

 

 

Risk and capital management

Credit risk continued

Sector analysis - portfolio summary continued

 

                             Personal                                   Wholesale                                         Total
                                            Credit
                             Mortgages (1)  cards   Other  Total        Property  Other   FI      Sovereign  Total
 31 December 2023            £m             £m      £m     £m           £m        £m      £m      £m         £m           £m
 Loans by residual maturity  208,275        5,904   9,595  223,774      31,207    77,339  57,087  2,633      168,266      392,040
   - <1 year                 3,375          3,398   3,169  9,942        5,696     25,312  43,497  489        74,994       84,936
   - 1-5 year                9,508          2,506   5,431  17,445       17,216    32,573  11,616  1,872      63,277       80,722
   - >5< 15 year             46,453         -       993    47,446       5,701     14,167  1,939   199        22,006       69,452
   - >15 year                148,939        -       2      148,941      2,594     5,287   35      73         7,989        156,930
 Other financial assets by
   asset quality (2)         -              -       -      -            1         2,689   26,816  123,683    153,189      153,189
   - AQ1-AQ4                 -              -       -      -            1         2,689   26,084  123,683    152,457      152,457
   - AQ5-AQ8                 -              -       -      -            -         -       732     -          732          732
 Off-balance sheet           9,843          17,284  8,462  35,589       14,205    59,716  22,221  227        96,369       131,958
   - Loan commitments        9,843          17,284  8,417  35,544       13,861    57,081  20,765  227        91,934       127,478
   - Financial guarantees    -              -       45     45           344       2,635   1,456   -          4,435        4,480
 Off-balance sheet by
   asset quality (2)         9,843          17,284  8,462  35,589       14,205    59,716  22,221  227        96,369       131,958
   - AQ1-AQ4                 9,099          448     7,271  16,818       10,916    36,380  20,644  165        68,105       84,923
   - AQ5-AQ8                 721            16,518  1,162  18,401       3,266     23,030  1,574   45         27,915       46,316
   - AQ9                     7              6       4      17           3         12      -       -          15           32
   - AQ10                    16             312     25     353          20        294     3       17         334          687

 

(1)     Includes a portion of Private Banking lending secured against
residential real estate, in line with ECL calculation methodology. Private
Banking and RBS International mortgages are reported in UK, reflecting the
country of lending origination and includes crown dependencies.

(2)     AQ bandings are based on Basel PDs and mapping is as follows:

 Internal asset quality band  Probability of default range  Indicative S&P rating
 AQ1                          0% - 0.034%                   AAA to AA
 AQ2                          0.034% - 0.048%               AA to AA-
 AQ3                          0.048% - 0.095%               A+ to A
 AQ4                          0.095% - 0.381%               BBB+ to BBB-
 AQ5                          0.381% - 1.076%               BB+ to BB
 AQ6                          1.076% - 2.153%               BB- to B+
 AQ7                          2.153% - 6.089%               B+ to B
 AQ8                          6.089% - 17.222%              B- to CCC+
 AQ9                          17.222% - 100%                CCC to C
 AQ10                         100%                          D

£0.3 billion (31 December 2023 - £0.3 billion) of AQ10 Personal balances
primarily relate to loan commitments, the drawdown of which is effectively
prohibited.

(3)     30 DPD - 30 days past due, the mandatory 30 days past due backstop
as prescribed by the IFRS 9 guidance for a SICR.

 

Risk and capital management

Credit risk continued

Sector analysis - portfolio summary continued

The table below shows ECL by stage, for the Personal portfolio and selected
sectors of the Wholesale portfolio including those that contain an element of
exposure classified as heightened climate-related risk.

                                                                                       Off-balance sheet
                                           Loans - amortised cost and FVOCI            Loan                 Contingent       ECL provisions
                                           Stage 1    Stage 2    Stage 3    Total      commitments          liabilities      Stage 1  Stage 2  Stage 3  Total
 31 March 2024                             £m         £m         £m         £m         £m                   £m               £m       £m       £m       £m
 Personal                                  194,905    23,437     3,557      221,899    36,647               44               300      474      1,199    1,973
   Mortgages (1)                           183,705    20,060     2,381      206,146    10,293               -                87       70       288      445
   Credit cards                            3,916      1,970      147        6,033      18,043               -                71       188      98       357
   Other personal                          7,284      1,407      1,029      9,720      8,311                44               142      216      813      1,171
 Wholesale                                 149,458    14,140     2,206      165,804    90,761               4,952            369      439      845      1,653
    Property                               28,608     2,753      632        31,993     13,858               357              95       78       226      399
    Financial institutions (2)             54,312     730        16         55,058     19,234               1,805            40       19       6        65
    Sovereign                              1,080      130        22         1,232      259                  -                14       1        2        17
    Corporate                              65,458     10,527     1,536      77,521     57,410               2,790            220      341      611      1,172
    Of which:
       Agriculture                         3,934      918        107        4,959      957                  21               17       35       36       88
       Airlines and aerospace              2,073      359        3          2,435      2,056                162              3        6        2        11
       Automotive                          7,314      690        52         8,056      4,187                154              18       19       19       56
       Building materials                  1,417      244        19         1,680      1,391                67               6        8        7        21
       Chemicals                           293        124        4          421        765                  13               1        9        4        14
       Industrials                         2,342      473        70         2,885      2,843                141              9        16       30       55
       Land transport and logistics        4,515      452        76         5,043      2,980                195              11       14       21       46
       Leisure                             5,053      1,880      291        7,224      1,873                122              31       70       99       200
       Mining and metals                   263        37         5          305        531                  7                -        -        5        5
       Oil and gas                         697        52         55         804        1,909                240              3        2        46       51
       Power utilities                     5,457      323        79         5,859      8,054                593              14       8        29       51
       Retail                              5,969      1,152      211        7,332      4,314                475              20       32       80       132
       Shipping                            198        34         1          233        60                   29               -        2        1        3
       Water and waste                     3,562      160        48         3,770      1,879                135              4        4        7        15
 Total                                     344,363    37,577     5,763      387,703    127,408              4,996            669      913      2,044    3,626

 

 31 December 2023
 Personal                                      198,865  21,509   3,400    223,774  35,544            45                316      506      1,142    1,964
   Mortgages (1)                               188,140  17,854   2,281    208,275  9,843             -                 88       61       271      420
    Credit cards                               3,742    2,022    140      5,904    17,284            -                 76       207      93       376
    Other personal                             6,983    1,633    979      9,595    8,417             45                152      238      778      1,168
 Wholesale                                     149,721  16,382   2,163    168,266  91,934            4,435             393      470      818      1,681
    Property                                   27,316   3,270    621      31,207   13,861            344               102      98       198      398
    Financial institutions (2)                 56,105   966      16       57,087   20,765            1,456             44       15       7        66
    Sovereign                                  2,610    1        22       2,633    227               -                 13       1        2        16
    Corporate                                  63,690   12,145   1,504    77,339   57,081            2,635             234      356      611      1,201
    Of which:
       Agriculture                             3,851    1,011    90       4,952    950               21                19       35       34       88
       Airlines and aerospace                  1,525    454      3        1,982    1,788             178               4        7        2        13
       Automotive                              7,223    1,008    76       8,307    3,844             103               18       18       26       62
       Building materials                      1,204    282      72       1,558    1,475             72                6        9        8        23
       Chemicals                               354      62       4        420      785               13                1        9        1        11
       Industrials                             2,269    543      70       2,882    2,896             148               10       18       23       51
       Land transport and logistics            4,231    578      61       4,870    3,025             184               11       14       18       43
       Leisure                                 4,394    2,245    288      6,927    1,887             145               31       74       91       196
       Mining and metals                       241      32       4        277      545               7                 -        -        4        4
       Oil and gas                             915      125      27       1,067    1,959             237               3        2        29       34
       Power utilities                         5,604    418      40       6,062    8,257             554               13       13       24       50
       Retail                                  5,846    1,318    224      7,388    4,717             429               23       35       118      176
       Shipping                                207      35       3        245      71                31                -        1        2        3
       Water and waste                         3,536    173      13       3,722    1,904             84                4        5        4        13
 Total                                         348,586  37,891   5,563    392,040  127,478           4,480             709      976      1,960    3,645

 (1)                                           As at 31 March 2024, £138.1 billion, 67.0%, of the total residential
                                               mortgages portfolio had Energy Performance Certificate (EPC) data available
                                               (31 December 2023 - £140.8 billion, 67.6%). Of which, 44.6% were rated as EPC
                                               A to C (31 December 2023 - 44.1%).
 (2)                                           Includes transactions, such as securitisations, where the underlying assets
                                               may be in other sectors.

 

Risk and capital management

Capital, liquidity and funding risk

Introduction

NatWest Group takes a comprehensive approach to the management of capital,
liquidity and funding, underpinned by frameworks, risk appetite and policies,
to manage and mitigate capital, liquidity and funding risks. The framework
ensures the tools and capability are in place to facilitate the management and
mitigation of risk ensuring that NatWest Group operates within its regulatory
requirements and risk appetite.

Key developments since 31 December 2023

 

 CET1 ratio                                                                           Total RWAs

 13.5%                                                                                £186.3bn

 (as at 31 December 2023 - 13.4%)                                                     (as at 31 December 2023 - £183.0bn)
 The CET1 ratio increased by 10 basis points to 13.5%. The increase in the CET1       Total RWAs increased by £3.3 billion to £186.3 billion mainly reflecting:
 ratio was due to a £0.6 billion increase in CET1 capital, partially offset by

 a £3.3 billion increase in RWAs.                                                     -      an increase in credit risk RWAs of £1.7 billion, primarily due to

                                                                                    drawdowns and new facilities within Commercial & Institutional in addition
 The CET1 capital increase was mainly driven by an attributable profit for            to an increase in unsecured lending within Retail Banking. There was also an
 ordinary shareholders of £0.9 billion partially offset by a foreseeable              increase in IRB Temporary Model Adjustment related to mortgages within Retail
 ordinary dividend accrual of £0.4 billion.                                           Banking.

                                                                                      -      an increase in operational risk RWAs of £1.6 billion following

                                                                                    the annual recalculation and higher income compared to 2020.

 UK leverage ratio                                                                    LCR

 5.1%                                                                                 151%

 (as at 31 December 2023 - 5.0%)                                                      (as at 31 December 2023 - 144%)
 The leverage ratio increased by 10 basis points to 5.1% mainly due to a £0.6         The Liquidity Coverage Ratio (LCR) increased to 151%, during the quarter
 billion increase in Tier 1 capital while the leverage exposure remained static       driven by increased issuance and customer deposits coupled with replacement of
 during the period.                                                                   the Cash Ratio Deposit scheme with a Bank of England Levy.

 
 

 

Risk and capital management

Capital, liquidity and funding risk continued

Maximum Distributable Amount (MDA) and Minimum Capital Requirements

NatWest Group is subject to minimum capital requirements relative to RWAs. The
table below summarises the minimum capital requirements (the sum of Pillar 1
and Pillar 2A), and the additional capital buffers which are held in excess of
the regulatory minimum requirements and are usable in stress.

Where the CET1 ratio falls below the sum of the minimum capital and the
combined buffer requirement, there is a subsequent automatic restriction on
the amount available to service discretionary payments (including AT1
coupons), known as the MDA. Note that different requirements apply to
individual legal entities or sub-groups and that the table shown does not
reflect any incremental PRA buffer requirements, which are not disclosable.

The current capital position provides significant headroom above both our
minimum requirements and our MDA threshold requirements.

 Type                                 CET1   Total Tier 1  Total capital
 Pillar 1 requirements                4.5%   6.0%          8.0%
 Pillar 2A  requirements              1.8%   2.4%          3.2%
 Minimum Capital Requirements         6.3%   8.4%          11.2%
 Capital conservation buffer          2.5%   2.5%          2.5%
 Countercyclical capital buffer (1)   1.7%   1.7%          1.7%
 MDA threshold (2)                    10.5%  n/a           n/a
 Overall capital requirement          10.5%  12.6%         15.4%
 Capital ratios at 31 March 2024      13.5%  15.5%         18.8%
 Headroom (3,4)                       3.0%   2.9%          3.4%

 

 (1)     The UK countercyclical capital buffer (CCyB) rate is currently
 being maintained at 2%.  The rate may vary in either direction in the future,
 depending on how risks develop. Foreign exposures may be subject to different
 CCyB rates depending on the rates set in those jurisdictions.

 (2)     Pillar 2A requirements for NatWest Group are set as a variable
 amount with the exception of some fixed add-ons.

 (3)     The headroom does not reflect excess distributable capital and may
 vary over time.

 (4)     Headroom as at 31 December 2023 was CET1 2.9%, Total Tier 1 2.9%
 and Total Capital 3.0%.

Leverage ratios

The table below summarises the minimum ratios of capital to leverage exposure
under the binding PRA UK leverage framework applicable for NatWest Group.

 Type                                        CET1   Total Tier 1
 Minimum ratio                               2.44%  3.25%
 Countercyclical leverage ratio buffer (1)   0.6%   0.6%
 Total                                       3.04%  3.85%

 

 

(1)     The countercyclical leverage ratio buffer is set at 35% of NatWest
Group's CCyB.

Risk and capital management

Capital, liquidity and funding risk continued

Capital and leverage ratios

The tables below set out the key capital and leverage ratios. NatWest Group is
subject to the requirements set out in the UK CRR therefore capital and
leverage ratios are being presented under these frameworks on a transitional
basis.

                                                     31 March  31 December
                                                     2024      2023
 Capital adequacy ratios (1)                         %         %
 CET1                                                13.5      13.4
 Tier 1                                              15.5      15.5
 Total                                               18.8      18.4

 Capital                                             £m        £m
 Tangible equity                                     26,360    25,653

 Prudential valuation adjustment                     (249)     (279)
 Deferred tax assets                                 (919)     (979)
 Own credit adjustments                              16        (10)
 Pension fund assets                                 (160)     (143)
 Cash flow hedging reserve                           1,944     1,899
 Foreseeable ordinary dividends                      (1,380)   (1,013)
 Adjustment for trust assets (2)                     (365)     (365)
 Foreseeable charges                                 (253)     (525)
 Adjustments under IFRS 9 transitional arrangements  74        202
 Total regulatory adjustments                        (1,292)   (1,213)

 CET1 capital                                        25,068    24,440

 Additional AT1 capital                              3,875     3,875
 Tier 1 capital                                      28,943    28,315

 End-point Tier 2 capital                            6,037     5,317
 Tier 2 capital                                      6,037     5,317

 Total regulatory capital                            34,980    33,632

 Risk-weighted assets
 Credit risk                                         149,313   147,598
 Counterparty credit risk                            7,709     7,830
 Market risk                                         7,452     7,363
 Operational risk                                    21,821    20,198
 Total RWAs                                          186,295   182,989

 

 (1)     Based on current PRA rules, includes the transitional arrangements
 for the capital impact of IFRS 9 expected credit loss (ECL) accounting. The
 impact of the IFRS 9 transitional adjustments at 31 March 2024 was £0.1
 billion for CET1 capital, £24 million for total capital and £3 million RWAs
 (31 December 2023 - £0.2 billion CET1 capital, £54 million total capital and
 £17 million RWAs). Excluding this adjustment, the CET1 ratio would be 13.4%
 (31 December 2023 - 13.2%). Tier 1 capital ratio would be 15.5% (31 December
 2023 - 15.4%) and the Total capital ratio would be 18.8% (31 December 2023 -
 18.4%).
 (2)     Prudent deduction in respect of agreement with the pension fund.

 

 

Risk and capital management

Capital, liquidity and funding risk continued

Capital and leverage ratios continued

                                              31 March                                                     31 December
                                              2024                                                         2023
 Leverage                                     £m                                                           £m
 Cash and balances at central banks                      116,916                                           104,262
 Trading assets                                            50,277                                          45,551
 Derivatives                                               68,133                                          78,904
 Financial assets                                        434,344                                           439,449
 Other assets                                              26,974                                          23,605
 Assets of disposal groups                                      808                                        902
 Total assets                                 697,452                                                      692,673
 Derivatives
    - netting and variation margin            (67,625)                                                     (79,299)
    - potential future exposures              17,064                                                       17,212
 Securities financing transactions gross up   1,645                                                        1,868
 Other off balance sheet items                51,260                                                       50,961
 Regulatory deductions and other adjustments  (20,028)                                                     (16,043)
 Claims on central banks                      (113,504)                                                    (100,735)
 Exclusion of bounce back loans               (3,433)                                                      (3,794)
 UK leverage exposure                         562,831                                                      562,843
 UK leverage ratio (%) (1)                    5.1                                                          5.0

 

 

 (1)  The UK leverage exposure and transitional Tier 1 capital are calculated in
      accordance with current PRA rules. Excluding the IFRS 9 transitional
      adjustment, the UK leverage ratio would be 5.1% (31 December 2023 - 5.0%).

 

Capital flow statement

The table below analyses the movement in CET1, AT1 and Tier 2 capital for the
three months ended 31 March 2024. It is presented on a transitional basis
based on current PRA rules.

                                                                           CET1    AT1    Tier 2  Total
                                                                           £m      £m     £m      £m
 At 31 December 2023                                                       24,440  3,875  5,317   33,632
 Attributable profit for the period                                        918     -      -       918
 Foreseeable ordinary dividends                                            (367)   -      -       (367)
 Foreign exchange reserve                                                  (32)    -      -       (32)
 FVOCI reserve                                                             26      -      -       26
 Own credit                                                                26      -      -       26
 Share capital and reserve movements in respect of employee share schemes  68      -      -       68
 Goodwill and intangibles deduction                                        16      -      -       16
 Deferred tax assets                                                       60      -      -       60
 Prudential valuation adjustments                                          30      -      -       30
 Net dated subordinated debt instruments                                   -       -      764     764
 Foreign exchange movements                                                -       -      (4)     (4)
 Adjustment under IFRS 9 transitional arrangements                         (128)   -      -       (128)
 Other movements                                                           11      -      (40)    (29)
 At 31 March 2024                                                          25,068  3,875  6,037   34,980

 

-    For CET1 movements refer to the key points on page 21.

-    Tier 2 instrument movements include £0.8 billion in relation to $1.0
billion 6.475% Fixed to Fixed Reset Tier 2 Notes 2034 issued in March 2024,
partially offset by amortisation and foreign exchange movements.

-    Within Tier 2, there was also a decrease in the Tier 2 surplus
provisions.

 

Risk and capital management

Capital, liquidity and funding risk continued

Risk-weighted assets

The table below analyses the movement in RWAs during the period, by key
drivers.

                                         Counterparty               Operational
                            Credit risk  credit risk   Market risk   risk        Total
                            £bn          £bn           £bn          £bn          £bn
 At 31 December 2023        147.6        7.8           7.4          20.2         183.0
 Foreign exchange movement  (0.1)        -             -            -            (0.1)
 Business movement          1.6          (0.1)         0.2          1.6          3.3
 Risk parameter changes     (0.1)        -             -            -            (0.1)
 Model updates              0.3          -             (0.1)        -            0.2
 At 31 March 2024           149.3        7.7           7.5          21.8         186.3

The table below analyses segmental RWAs.

                                                                                 Total
                            Retail   Private  Commercial &      Central items    NatWest
                            Banking  Banking  Institutional     & other (1)      Group
 Total RWAs                 £bn      £bn      £bn               £bn              £bn
 At 31 December 2023        61.6     11.2     107.4             2.8              183.0
 Foreign exchange movement  -        -        (0.1)             -                (0.1)
 Business movement          0.7      0.1      2.7               (0.2)            3.3
 Risk parameter changes     -        -        (0.1)             -                (0.1)
 Model updates              0.2      -        -                 -                0.2
 At 31 March 2024           62.5     11.3     109.9             2.6              186.3

 Credit risk                54.0     9.7      83.5              2.1              149.3
 Counterparty credit risk   0.3      0.1      7.3               -                7.7
 Market risk                0.1      -        7.4               -                7.5
 Operational risk           8.1      1.5      11.7              0.5              21.8
 Total RWAs                 62.5     11.3     109.9             2.6              186.3

 

 (1)  £1.0 billion of Central items & other relates to Ulster Bank RoI.

Total RWAs increased by £3.3 billion to £186.3 billion during the period
mainly reflecting:

-    An increase in business movements totalling £3.3 billion, primarily
driven by increased drawdowns and new facilities within Commercial &
Institutional in addition to increased RWAs following the annual recalculation
of operational risk due to higher income when compared to 2020.

-    A decrease in risk parameter changes of £0.1 billion, reflecting
customers moving into default within Commercial & Institutional which is
partially offset by PD deterioration within Commercial & Institutional.

-    An increase in model updates of £0.2 billion reflecting an increase
in IRB Temporary Model Adjustment related to mortgages within Retail Banking.

Liquidity portfolio

The table below shows the composition of the liquidity portfolio with primary
liquidity aligned to high-quality liquid assets on a regulatory LCR basis.
Secondary liquidity comprises of assets which are eligible as collateral for
local central bank liquidity facilities and do not form part of the LCR
eligible high-quality liquid assets.

                                                     Liquidity value
                                                     31 March 2024          31 December 2023
                                                     NatWest                NatWest
                                                     Group (1)              Group
                                                     £m                     £m
 Cash and balances at central banks                  112,774                99,855
 High quality government/MDB/PSE and GSE bonds (2)   32,581                 36,250
 Extremely high quality covered bonds                4,113                  4,164
 LCR level 1 Eligible Assets                         149,468                140,269
 LCR level 2 Eligible Assets (3)                     8,949                  7,796
 Primary liquidity (HQLA) (4)                        158,417                148,065
 Secondary liquidity                                 70,786                 74,722
 Total liquidity value                               229,203                222,787

 

 (1)  NatWest Group includes the UK Domestic Liquidity Sub-Group (NWB Plc, RBS plc
      and Coutts & Co), NatWest Markets Plc and other significant operating
      subsidiaries that hold liquidity portfolios. These include The Royal Bank of
      Scotland International Limited and NatWest Markets N.V. who hold managed
      portfolios that comply with local regulations that may differ from PRA rules.
 (2)  Multilateral development bank abbreviated to MDB, public sector entities
      abbreviated to PSE and government sponsored entities abbreviated to GSE.
 (3)  Includes Level 2A and Level 2B.
 (4)  High-quality liquid assets abbreviated to HQLA.

 

Condensed consolidated income statement

for the period ended 31 March 2024 (unaudited)

 

                                                                                 Quarter ended
                                                                                 31 March  31 December  31 March
                                                                                 2024      2023         2023
                                                                                 £m        £m           £m
 Interest receivable                                                             6,055     5,955        4,501
 Interest payable                                                                (3,404)   (3,317)      (1,599)
 Net interest income                                                             2,651     2,638        2,902
 Fees and commissions receivable                                                 770       770          740
 Fees and commissions payable                                                    (177)     (169)        (157)
 Trading income                                                                  129       185          333
 Other operating income                                                          102       113          58
 Non-interest income                                                             824       899          974
 Total income                                                                    3,475     3,537        3,876
 Staff costs                                                                     (1,062)   (977)        (1,040)
 Premises and equipment                                                          (293)     (308)        (286)
 Other administrative expenses                                                   (424)     (618)        (450)
 Depreciation and amortisation                                                   (273)     (251)        (212)
 Operating expenses                                                              (2,052)   (2,154)      (1,988)
 Profit before impairment losses                                                 1,423     1,383        1,888
 Impairment losses                                                               (93)      (126)        (70)
 Operating profit before tax                                                     1,330     1,257        1,818
 Tax (charge)/credit                                                             (339)     5            (512)
 Profit from continuing operations                                               991       1,262        1,306
 (Loss)/profit from discontinued operations, net of tax                          (4)       26           35
 Profit for the period                                                           987       1,288        1,341

 Attributable to:
 Ordinary shareholders                                                           918       1,229        1,279
 Paid-in equity holders                                                          60        60           61
 Non-controlling interests                                                       9         (1)          1
                                                                                 987       1,288        1,341

 Earnings per ordinary share - continuing operations                             10.5p     13.6p        12.8p
 Earnings per ordinary share - discontinued operations                           -         0.3p         0.4p
 Total earnings per share attributable to ordinary shareholders - basic          10.5p     13.9p        13.2p
 Earnings per ordinary share - fully diluted continuing operations               10.4p     13.6p        12.8p
 Earnings per ordinary share - fully diluted discontinued operations             -         0.3p         0.4p
 Total earnings per share attributable to ordinary shareholders - fully diluted  10.4p     13.9p        13.2p

 

 

 

Condensed consolidated statement of comprehensive income

for the period ended 31 March 2024 (unaudited)

                                                                              Quarter ended
                                                                              31 March  31 December  31 March
                                                                              2024      2023         2023
                                                                              £m        £m           £m
 Profit for the period                                                        987       1,288        1,341
 Items that do not qualify for reclassification
 Remeasurement of retirement benefit schemes                                  (36)      (175)        (39)
 Changes in fair value of financial liabilities designated at fair value
 through
    profit or loss (FVTPL) due to changes in credit risk                      (23)      (12)         (6)
 Fair value through other comprehensive income (FVOCI) financial assets       (13)      (19)         43
 Tax                                                                          31        59           (2)
                                                                              (41)      (147)        (4)
 Items that do qualify for reclassification
 FVOCI financial assets                                                       45        (16)         40
 Cash flow hedges                                                             (66)      1,416        298
 Currency translation                                                         (25)      (218)        (59)
 Tax                                                                          3         (345)        (98)
                                                                              (43)      837          181
 Other comprehensive (loss)/income after tax                                  (84)      690          177
 Total comprehensive income for the period                                    903       1,978        1,518

 Attributable to:
 Ordinary shareholders                                                        834       1,919        1,456
 Paid-in equity holders                                                       60        60           61
 Non-controlling interests                                                    9         (1)          1
                                                                              903       1,978        1,518

 

 

 

 

Condensed consolidated balance sheet as at 31 March 2024 (unaudited)

                                      31 March  31 December
                                      2024      2023
                                      £m        £m
 Assets
 Cash and balances at central banks   116,916   104,262
 Trading assets                       50,277    45,551
 Derivatives                          68,133    78,904
 Settlement balances                  10,724    7,231
 Loans to banks - amortised cost      6,051     6,914
 Loans to customers - amortised cost  378,010   381,433
 Other financial assets               50,283    51,102
 Intangible assets                    7,598     7,614
 Other assets                         8,652     8,760
 Assets of disposal groups            808       902
 Total assets                         697,452   692,673

 Liabilities
 Bank deposits                        21,614    22,190
 Customer deposits                    432,793   431,377
 Settlement balances                  10,758    6,645
 Trading liabilities                  56,696    53,636
 Derivatives                          61,689    72,395
 Other financial liabilities          61,340    55,089
 Subordinated liabilities             6,487     5,714
 Notes in circulation                 3,289     3,237
 Other liabilities                    4,898     5,202
 Total liabilities                    659,564   655,485

 Equity
 Ordinary shareholders' interests     33,958    33,267
 Other owners' interests              3,890     3,890
 Owners' equity                       37,848    37,157
 Non-controlling interests            40        31
 Total equity                         37,888    37,188
 Total liabilities and equity         697,452   692,673

 

 

 

 

Condensed consolidated statement of changes in equity

for the period ended 31 March 2024 (unaudited)

 

                                                                    Share
                                                                    capital and                                   Total    Non
                                                                    statutory       Paid-in  Retained  Other      owners'  controlling  Total
                                                                    reserves (1)    equity   earnings  reserves*  equity    interests   equity
                                                                    £m              £m       £m        £m         £m       £m           £m
 At 1 January 2024                                                  12,848          3,890    10,645    9,774      37,157   31           37,188
 Profit attributable to ordinary shareholders
     and other equity owners
       - continuing operations                                                               982                  982      9            991
       - discontinued operations                                                             (4)                  (4)      -            (4)
 Other comprehensive income
   - Realised gains in period
         on FVOCI equity shares                                                              1         (1)        -                     -
   - Remeasurement of retirement
         benefit schemes                                                                     (36)                 (36)                  (36)
   - Changes in fair value of financial liabilities
         designated at FVTPL due to changes in credit risk                                   (23)                 (23)                  (23)
   - Unrealised gains: FVOCI                                                                           30         30                    30
   - Amounts recognised in equity: cash flow hedges                                                    (499)      (499)                 (499)
   - Foreign exchange reserve movement                                                                 (25)       (25)     -            (25)
   - Amount transferred from equity to earnings                                                        435        435                   435
   - Tax                                                                                     25        9          34                    34
 Paid-in equity dividends paid                                                               (60)                 (60)                  (60)
 Shares repurchased during the period (2)                           -                        (235)                (235)                 (235)
 Share-based payments                                               71                       21                   92                    92
 At 31 March 2024                                                   12,919          3,890    11,316    9,723      37,848   40           37,888

                                                                                                                                        31 March
                                                                                                                                        2024
 Attributable to:                                                                                                                       £m
 Ordinary shareholders                                                                                                                  33,958
 Paid-in equity holders                                                                                                                 3,890
 Non-controlling interests                                                                                                              40
                                                                                                                                        37,888
 *Other reserves consist of:
 Merger reserve                                                                                                                         10,881
 FVOCI reserve                                                                                                                          (23)
 Cash flow hedging reserve                                                                                                              (1,944)
 Foreign exchange reserve                                                                                                               809
                                                                                                                                        9,723

 

 (1)  Share capital and statutory reserves includes share capital, share premium,
      capital redemption reserve and own shares held.
 (2)  NatWest Group plc repurchased and cancelled 100.19 million shares for a total
      consideration of £225.53 million excluding fees in Q1 2024 as part of the On
      Market Share Buyback Programme; additionally, 2.25 million shares repurchased
      in December 2023 for a total consideration of £4.93 million excluding fees
      were settled and cancelled in January 2024. Of the 100.19 million shares
      bought back, 0.64 million shares were settled and cancelled in April 2024. The
      nominal value of the share cancellations has been transferred to the capital
      redemption reserve.

 

 

Notes

1. Presentation of condensed consolidated financial statements

The condensed consolidated financial statements should be read in conjunction
with NatWest Group plc's 2023 Annual Report and Accounts. The accounting
policies are the same as those applied in the consolidated financial
statements.

The directors have prepared the condensed consolidated financial statements on
a going concern basis after assessing the principal risks, forecasts,
projections and other relevant evidence over the twelve months from the date
they are approved.

Amendments to IFRS effective from 1 January 2024 had no material effect on the
condensed consolidated financial statements.

 

2. Litigation and regulatory matters

NatWest Group plc's 2023 Annual Report and Accounts, issued on 16 February
2024, included disclosures about NatWest Group's litigation and regulatory
matters in Note 26. Set out below are the material developments in those
matters (all of which have been previously disclosed) since publication of the
2023 Annual Report and Accounts.

Litigation

London Interbank Offered Rate (LIBOR) and other rates litigation

NWM Plc and certain other members of NatWest Group, including NatWest Group
plc, are defendants in a number of claims pending in the United States
District Court for the Southern District of New York (SDNY) with respect to
the setting of USD LIBOR. In March 2024, NatWest Group companies reached an
agreement in principle, subject to documentation and court approval, to settle
the USD LIBOR class action that asserts claims on behalf of lenders who made
LIBOR based loans. In April 2024, NatWest Group companies reached an
agreement, subject to court approval, to settle the USD LIBOR class action
that asserts claims on behalf of persons who transacted futures and options on
exchanges. The settlement amounts are covered in full by existing
provisions.

FX litigation

NWM Plc, NWMSI and/or NatWest Group plc are defendants in several cases
relating to NWM Plc's foreign exchange (FX) business. In February 2024, NWM
Plc executed an agreement to settle the claim in the Tel Aviv District Court
in Israel, subject to court approval. The settlement amount is covered in full
by an existing provision.

Government securities antitrust litigation

Class action antitrust claims commenced in March 2019 are pending in the SDNY
against NWM Plc, NWMSI and other banks in respect of Euro-denominated bonds
issued by various European central banks. In March 2024, NatWest Group
companies reached an agreement in principle, subject to final documentation
and court approval, to settle the class action. The settlement amount is
covered in full by an existing provision.

Swaps antitrust litigation

NWM Plc and other members of NatWest Group, including NatWest Group plc, as
well as a number of other interest rate swap dealers, are defendants in
several cases pending in the SDNY alleging violations of the US antitrust laws
in the market for interest rate swaps. There is a consolidated class action
complaint on behalf of persons who entered into interest rate swaps with the
defendants, as well as non-class action claims by three swap execution
facilities. In March 2024, NatWest Group companies reached an agreement in
principle, subject to documentation and court approval, to settle the class
action. The settlement amount is covered in full by an existing provision.

1MDB litigation

A Malaysian court claim was served in Switzerland in November 2022 by 1MDB, a
sovereign wealth fund, in which Coutts & Co Ltd was named, along with six
others, as a defendant in respect of losses allegedly incurred by 1MDB. It is
claimed that Coutts & Co Ltd is liable as a constructive trustee for
having dishonestly assisted the directors of 1MDB in the breach of their
fiduciary duties by failing (amongst other alleged claims) to undertake due
diligence in relation to a customer of Coutts & Co Ltd, through which
funds totalling c.US$1 billion were received and paid out between 2009 and
2011. The claimant seeks the return of that amount plus interest. Coutts &
Co Ltd filed an application in January 2023 challenging the validity of
service and the Malaysian court's jurisdiction to hear the claim, and a
hearing took place in February 2024. In March 2024, the court granted that
application. The claimant has filed a Notice of Appeal.

Coutts & Co Ltd (a subsidiary of RBS Netherlands Holdings B.V., which in
turn is a subsidiary of NWM Plc) is a company registered in Switzerland and is
in wind-down following the announced sale of its business assets in 2015.

 

Notes continued

3. Related party transactions

The UK Government's shareholding in NatWest Group plc is managed by UK
Government Investments Limited, a company wholly owned by the UK Government.
At 31 March 2024 HM Treasury's holding in NatWest Group plc's ordinary shares
was 29.82% (31 December 2023 - 37.97%). As a result, the UK Government through
HM Treasury is no longer the controlling shareholder of NatWest Group plc as
per UK listing rules. The UK Government and UK Government-controlled bodies
remain related parties of the NatWest Group. We are supporting the UK
Government plans for a possible retail offer of its shareholding.

4. Post balance sheet events

As part of the ongoing on-market share buyback programme, NatWest Group plc
has repurchased and cancelled a further 15.5 million shares since 31 March
2024 for a total consideration (excluding fees) of £42.4 million.

Other than as disclosed there have been no significant events between 31 March
2024 and the date of approval of these accounts that would require a change to
or additional disclosure in the condensed consolidated financial statements.

 

Additional information

Presentation of information

'Parent company' refers to NatWest Group plc, and 'NatWest Group', 'Group' or
'we' refers to NatWest Group plc and its subsidiaries. The term 'NWH Group'
refers to NatWest Holdings Limited ('NWH Limited') and its subsidiary and
associated undertakings. The term 'NWM Group' refers to NatWest Markets Plc
('NWM Plc') and its subsidiary and associated undertakings. The term 'NWM
N.V.' refers to NatWest Markets N.V. The term 'NWM N.V. Group' refers to
NatWest Markets N.V. and its subsidiary and associated undertakings The term
'NWMSI' refers to NatWest Markets Securities, Inc. The term 'RBS plc' refers
to The Royal Bank of Scotland plc. The term 'NWB Plc' refers to National
Westminster Bank Plc. The term 'UBIDAC' refers to Ulster Bank Ireland DAC. The
term 'RBSI Ltd' refers to The Royal Bank of Scotland International Limited.

NatWest Group publishes its financial statements in pounds sterling ('£' or
'sterling'). The abbreviations '£m' and '£bn' represent millions and
thousands of millions of pounds sterling ('GBP'), respectively, and references
to 'pence' represent pence where amounts are denominated in pounds sterling.
Reference to 'dollars' or '$' are to United States of America ('US') dollars.
The abbreviations '$m' and '$bn' represent millions and thousands of millions
of dollars, respectively. The abbreviation '€' represents the 'euro', and
the abbreviations '€m' and '€bn' represent millions and thousands of
millions of euros, respectively.

Statutory results

Financial information contained in this document does not constitute statutory
accounts within the meaning of section 434 of the Companies Act 2006 ('the
Act'). The statutory accounts for the year ended 31 December 2023 will be
filed with the Registrar of Companies. The report of the auditor on those
statutory accounts was unqualified, did not draw attention to any matters by
way of emphasis and did not contain a statement under section 498(2) or (3) of
the Act.

Contacts

  Analyst enquiries:   Claire Kane, Investor Relations  +44 (0) 20 7672 1758
  Media enquiries:     NatWest Group Press Office       +44 (0) 131 523 4205

 

 Management presentation
 Date: 26 April 2024

 Time: 9:00AM UK time

 Zoom ID: 967 0606 8948

 

Available at https://investors.natwestgroup.com/results-centre
(https://investors.natwestgroup.com/results-centre)

 

-    Q1 2024 Interim Management Statement and presentation slides.

-    A financial supplement containing income statement, balance sheet and
segment performance for the five quarters ended 31 March 2024.

-    NatWest Group Pillar 3 supplement at 31 March 2024.

 

Forward-looking statements

This document may include forward-looking statements within the meaning of the
United States Private Securities Litigation Reform Act of 1995, such as
statements that include, without limitation, the words 'expect', 'estimate',
'project', 'anticipate', 'commit', 'believe', 'should', 'intend', 'will',
'plan', 'could', 'probability', 'risk', 'Value-at-Risk (VaR)', 'target',
'goal', 'objective', 'may', 'endeavour', 'outlook', 'optimistic', 'prospects'
and similar expressions or variations on these expressions. These statements
concern or may affect future matters, such as NatWest Group's future economic
results, business plans and strategies.  In particular, this document may
include forward-looking statements relating to NatWest Group plc in respect
of, but not limited to: its economic and political risks, its financial
position, profitability and financial performance (including financial,
capital, cost savings and operational targets), the implementation of its
strategy, its climate and sustainability-related targets, increasing
competition from incumbents, challengers and new entrants and disruptive
technologies, its access to adequate sources of liquidity and funding, its
regulatory capital position and related requirements, its exposure to third
party risks, its ongoing compliance with the UK ring-fencing regime and
ensuring operational continuity in resolution, its impairment losses and
credit exposures under certain specified scenarios, substantial regulation and
oversight, ongoing legal, regulatory and governmental actions and
investigations, and NatWest Group's exposure to operational risk, conduct
risk, cyber, data and IT risk, financial crime risk, key person risk and
credit rating risk. Forward-looking statements are subject to a number of
risks and uncertainties that might cause actual results and performance to
differ materially from any expected future results or performance expressed or
implied by the forward-looking statements. Factors that could cause or
contribute to differences in current expectations include, but are not limited
to, future growth initiatives (including acquisitions, joint ventures and
strategic partnerships), the outcome of legal, regulatory and governmental
actions and investigations, the level and extent of future impairments and
write-downs, legislative, political, fiscal and regulatory developments,
accounting standards, competitive conditions, technological developments,
interest and exchange rate fluctuations, general economic and political
conditions and the impact of climate-related risks and the transitioning to a
net zero economy. These and other factors, risks and uncertainties that may
impact any forward-looking statement or NatWest Group plc's actual results are
discussed in NatWest Group plc's 2023 Annual Report on Form 20-F, NatWest
Group plc's Interim Management Statement for Q1 2024 on Form 6-K, and its
other public filings. The forward-looking statements contained in this
document speak only as of the date of this document and NatWest Group plc does
not assume or undertake any obligation or responsibility to update any of the
forward-looking statements contained in this document, whether as a result of
new information, future events or otherwise, except to the extent legally
required.

 

 

 

 

 

 

 

Appendix

 

Non-IFRS financial measures

 

 

 

 

 

 

 

 

 

Non-IFRS financial measures

NatWest Group prepares its financial statements in accordance with UK-adopted
International Accounting Standards (IAS) and International Financial Reporting
Standards (IFRS). This document contains a number of non-IFRS measures, also
known as alternative performance measures, defined under the European
Securities and Markets Authority guidance or non-GAAP financial measures in
accordance with SEC regulations. These measures are adjusted for notable and
other defined items which management believes are not representative of the
underlying performance of the business and which distort period-on-period
comparison.

The non-IFRS measures provide users of the financial statements with a
consistent basis for comparing business performance between financial periods
and information on elements of performance that are one-off in nature. The
non-IFRS measures also include a calculation of metrics that are used
throughout the banking industry.

These non-IFRS measures are not a substitute for IFRS measures and should not
be considered in isolation. A reconciliation to the closest IFRS measure is
presented where appropriate.

1. Total income excluding notable items

Total income excluding notable items is calculated as total income less
notable items.

The exclusion of notable items aims to remove the impact of one-offs and other
volatile items which may distort period-on-period comparisons.

                                                                             Quarter ended
                                                                             31 March  31 December  31 March
                                                                             2024      2023         2023
                                                                             £m        £m           £m
 Continuing operations
 Total income                                                                3,475     3,537        3,876
 Less notable items
    Commercial & Institutional
       Own credit adjustments (OCA)                                          (5)       (5)          6
       Tax interest on prior periods                                         -         3            -
    Central items & other
       Liquidity Asset Bond sale losses                                      -         (10)         (13)
       Share of associate profits/(losses) for Business Growth Fund          7         1            (12)
       Interest and FX risk management derivatives not in accounting
 hedge
          relationships                                                      59        (21)         75
       FX recycling gains                                                    -         162          -
       Tax interest on prior periods                                         -         (35)         -
                                                                             61        95           56
 Total income excluding notable items                                        3,414     3,442        3,820

 

 

Non-IFRS financial measures continued

2. Operating expenses - management view

The management analysis of operating expenses shows litigation and conduct
costs on a separate line. These amounts are included within staff costs and
other administrative expenses in the statutory analysis. Other operating
expenses excludes litigation and conduct costs, which are more volatile and
may distort period-on-period comparisons.

                                Quarter ended
                                31 March 2024
                                Litigation and  Other      Statutory
                                conduct         operating  operating
                                costs           expenses   expenses
                                £m              £m         £m
 Continuing operations
 Staff costs                    15              1,047      1,062
 Premises and equipment         -               293        293
 Other administrative expenses  9               415        424
 Depreciation and amortisation  -               273        273
 Total                          24              2,028      2,052

                                Quarter ended
                                31 December 2023
                                Litigation and  Other      Statutory
                                conduct         operating  operating
                                costs           expenses   expenses
                                £m              £m         £m
 Continuing operations
 Staff costs                    16              961        977
 Premises and equipment         -               308        308
 Other administrative expenses  97              521        618
 Depreciation and amortisation  -               251        251
 Total                          113             2,041      2,154

                                Quarter ended
                                31 March 2023
                                Litigation and  Other      Statutory
                                conduct         operating  operating
                                costs           expenses   expenses
                                £m              £m         £m
 Continuing operations
 Staff costs                    14              1,026      1,040
 Premises and equipment         -               286        286
 Other administrative expenses  42              408        450
 Depreciation and amortisation  -               212        212
 Total                          56              1,932      1,988

 

Non-IFRS financial measures continued

3. Cost:income ratio (excl. litigation and conduct)

The cost:income ratio (excl. litigation and conduct) is calculated as other
operating expenses (operating expenses less litigation and conduct costs)
divided by total income.

Litigation and conduct costs are excluded as they are one-off in nature,
difficult to forecast for Outlook purposes and distort period-on-period
comparisons. The calculation of the cost:income ratio (excl. litigation and
conduct) is shown below, along with a comparison to cost:income ratio
calculated using operating expenses.

                                                                                                          Total
                                                   Retail   Private  Commercial &        Central items    NatWest
                                                   Banking  Banking  Institutional       & other          Group
 Quarter ended 31 March 2024                       £m       £m       £m                  £m               £m
 Continuing operations
 Operating expenses                                773      181      1,051               47               2,052
 Less litigation and conduct costs                 (6)      (1)      (31)                14               (24)
 Other operating expenses                          767      180      1,020               61               2,028

 Total income                                      1,325    208      1,859               83               3,475

 Cost:income ratio                                 58.3%    87.0%    56.5%               nm               59.1%
 Cost:income ratio (excl. litigation and conduct)  57.9%    86.5%    54.9%               nm               58.4%

 Quarter ended 31 December 2023
 Continuing operations
 Operating expenses                                681      206      1,092               175              2,154
 Less litigation and conduct costs                 (34)     2        (78)                (3)              (113)
 Other operating expenses                          647      208      1,014               172              2,041

 Total income                                      1,369    209      1,832               127              3,537

 Cost:income ratio                                 49.7%    98.6%    59.6%               nm               60.9%
 Cost:income ratio (excl. litigation and conduct)  47.3%    99.5%    55.3%               nm               57.7%

 Quarter ended 31 March 2023
 Continuing operations
 Operating expenses                                696      155      1,003               134              1,988
 Less litigation and conduct costs                 (3)      (3)      (44)                (6)              (56)
 Other operating expenses                          693      152      959                 128              1,932

 Total income                                      1,604    296      1,953               23               3,876

 Cost:income ratio                                 43.4%    52.4%    51.4%               nm               51.3%
 Cost:income ratio (excl. litigation and conduct)  43.2%    51.4%    49.1%               nm               49.8%

 

4. NatWest Group return on tangible equity

Return on tangible equity comprises annualised profit or loss for the period
attributable to ordinary shareholders divided by average tangible equity.
Average tangible equity is average total equity excluding average
non-controlling interests, average other owners equity and average intangible
assets.

This measure shows the return NatWest Group generates on tangible equity
deployed. It is used to determine relative performance of banks and used
widely across the sector, although different banks may calculate the rate
differently. A reconciliation is shown below including a comparison to the
nearest GAAP measure: return on equity. This comprises profit attributable to
ordinary shareholders divided by average total equity.

                                                                      Quarter ended or as at
                                                                      31 March  31 December  31 March
                                                                      2024      2023         2023
 NatWest Group return on tangible equity                              £m        £m           £m
 Profit attributable to ordinary shareholders                         918       1,229        1,279
 Annualised profit attributable to ordinary shareholders              3,672     4,916        5,116

 Average total equity                                                 37,490    36,134       37,195
 Adjustment for average other owners' equity and intangible assets    (11,684)  (11,686)     (11,319)
 Adjusted total tangible equity                                       25,806    24,448       25,876

 Return on equity                                                     9.8%      13.6%        13.8%
 Return on tangible equity                                            14.2%     20.1%        19.8%

 

Non-IFRS financial measures continued

5. Segmental return on equity

Segmental return on equity comprises segmental operating profit or loss,
adjusted for paid-in equity and tax, divided by average notional equity.
Average RWAe is defined as average segmental RWAs incorporating the effect of
capital deductions. This is multiplied by an allocated equity factor for each
segment to calculate the average notional equity.

This measure shows the return generated by operating segments on equity
deployed.

                                                Quarter ended or as at
                                                Retail    Private   Commercial &
 Quarter ended 31 March 2024                    Banking   Banking   Institutional
 Operating profit (£m)                          489       33        769
 Paid-in equity cost allocation (£m)            (16)      (4)       (40)
 Adjustment for tax (£m)                        (132)     (8)       (182)
 Adjusted attributable profit (£m)              341       21        547
 Annualised adjusted attributable profit (£m)   1,362     84        2,187
 Average RWAe (£bn)                             61.7      11.2      109.0
 Equity factor                                  13.4%     11.2%     13.8%
 Average notional equity (£bn)                  8.3       1.3       15.0
 Return on equity                               16.5%     6.7%      14.6%

 Quarter ended 31 December 2023
 Operating profit (£m)                          585       (2)       725
 Paid-in equity cost allocation (£m)            (12)      (6)       (40)
 Adjustment for tax (£m)                        (160)     2         (171)
 Adjusted attributable profit (£m)              413       (6)       514
 Annualised adjusted attributable profit (£m)   1,650     (23)      2,055
 Average RWAe (£bn)                             60.5      11.4      109.0
 Equity factor                                  13.5%     11.5%     14.0%
 Average notional equity (£bn)                  8.2       1.3       15.3
 Return on equity                               20.2%     (1.8%)    13.5%

 Quarter ended 31 March 2023
 Operating profit (£m)                          794       133       994
 Paid-in equity cost allocation (£m)            (15)      (5)       (44)
 Adjustment for tax (£m)                        (218)     (36)      (238)
 Adjusted attributable profit (£m)              561       92        713
 Annualised adjusted attributable profit (£m)   2,244     369       2,850
 Average RWAe (£bn)                             55.4      11.2      104.0
 Equity factor                                  13.5%     11.5%     14.0%
 Average notional equity (£bn)                  7.5       1.3       14.6
 Return on equity                               30.0%     28.5%     19.5%

 

6. Net interest margin and average interest earning assets (IEA)

Net interest margin is net interest income, as a percentage of average IEA.

NatWest Group has previously reported Bank net interest margin, calculated as
net interest income as a percentage of average IEA, excluding the liquid asset
buffer. Liquid asset buffer consists of assets held by NatWest Group, such as
cash and balances at central banks and debt securities in issue, that can be
used to ensure repayment of financial obligations as they fall due.

Bank net interest margin is a less relevant measure now that interest rates
have increased. Going forward we will report net interest margin as net
interest income as a percentage of average IEA, which we see as a more useful
measure of how we manage spreads between our interest earning assets,
including the liquid asset buffer, and interest bearing liabilities.

Average IEA are average IEA of the banking business of NatWest Group. This
primarily consists of cash and balances at central banks, loans to banks,
loans to customers and other financial assets mostly comprising of debt
securities. Average IEA shows the average asset base generating interest over
the period and is used in the calculation of net interest margin.

 

 

Non-IFRS financial measures continued

7. Tangible net asset value (TNAV) per ordinary share

TNAV per ordinary share is calculated as tangible equity divided by the number
of ordinary shares in issue.

This is a measure used by external analysts in valuing the bank and allows for
comparison with other per ordinary share metrics including the share price. A
reconciliation is shown below including a comparison to the nearest GAAP
measure: net asset value (NAV) per ordinary share. This comprises ordinary
shareholders' interests divided by the number of ordinary shares in issue.

                                           Quarter ended or as at
                                           31 March  31 December  31 March
                                           2024      2023         2023
 Ordinary shareholders' interests (£m)     33,958    33,267       33,817
 Less intangible assets (£m)               (7,598)   (7,614)      (7,171)
 Tangible equity (£m)                      26,360    25,653       26,646

 Ordinary shares in issue (millions) (1)   8,727     8,792        9,581

 NAV per ordinary share (pence)            389p      378p         353p
 TNAV per ordinary share (pence)           302p      292p         278p

 

 (1)  The number of ordinary shares in issue excludes own shares held.

 

8. Customer deposits excluding central items

Customer deposits excluding central items is calculated as total NatWest Group
customer deposits excluding Central items & other customer deposits.

Central items & other includes Treasury repo activity and Ulster Bank RoI.
The exclusion of Central items & other removes the volatility relating to
Treasury repo activity and the reduction of deposits as part of our withdrawal
from the Republic of Ireland. These items may distort period-on-period
comparisons and their removal gives the user of the financial statements a
better understanding of the movements in customer deposits.

                                            As at
                                            31 March  31 December  31 March
                                            2024      2023         2023
                                            £bn       £bn          £bn
 Customer deposits                          432.8     431.4        430.5
 Less Central items & other                 (12.8)    (12.3)       (8.7)
 Customer deposits excluding central items  420.0     419.1        421.8

 

 

Non-IFRS financial measures continued

9. Net loans to customers excluding central items

Net loans to customers excluding central items is calculated as total NatWest
Group net loans to customers excluding Central items & other net loans to
customers.

Central items & other includes Treasury reverse repo activity and Ulster
Bank RoI. The exclusion of Central items & other removes the volatility
relating to Treasury reverse repo activity and the reduction of loans to
customers as part of our withdrawal from the Republic of Ireland. This allows
for better period-on-period comparisons and gives the user of the financial
statements a better understanding of the movements in net loans to customers.

 

                                                 As at
                                                 31 March  31 December  31 March
                                                 2024      2023         2023
                                                 £bn       £bn          £bn
 Net loans to customers (amortised cost)         378.0     381.4        374.2
 Less Central items & other                      (21.0)    (25.8)       (21.8)
 Net loans to customers excluding central items  357.0     355.6        352.4

 

10. Loan:deposit ratio (excl. repos and reverse repos)

Loan:deposit ratio (excl. repos and reverse repos) is calculated as net loans
to customer held at amortised cost excluding reverse repos divided by customer
deposits excluding repos. This is a common metric used to assess liquidity.

The removal of repos and reverse repos reduces volatility and presents the
ratio on a basis that is comparable to UK peers. A reconciliation is shown
below including a comparison to the nearest GAAP measure: loan:deposit ratio.
This is calculated as net loans to customers held at amortised cost divided by
customer deposits.

                                                               As at
                                                               31 March  31 December  31 March
                                                               2024      2023         2023
                                                               £m        £m           £m
 Net loans to customers - amortised cost                       378,010   381,433      374,214
 Less reverse repos                                            (23,120)  (27,117)     (21,743)
 Loans to customers  - amortised cost (excl. reverse repos)    354,890   354,316      352,471

 Customer deposits                                             432,793   431,377      430,537
 Less repos                                                    (11,437)  (10,844)     (5,989)
 Customer deposits (excl. repos)                               421,356   420,533      424,548

 Loan:deposit ratio                                            87%       88%          87%
 Loan:deposit ratio (excl. repos and reverse repos)            84%       84%          83%

 

 

11. Loan impairment rate

Loan impairment rate is the annualised loan impairment charge divided by gross
customer loans. This measure is used to assess the credit quality of the loan
book.

                                                    Quarter ended or as at
                                                    31 March  31 December  31 March
                                                    2024      2023         2023
 Loan impairment charge/(release) (£m)              93        126          70
 Annualised loan impairment charge/(release) (£m)   372       504          280

 Gross customer loans (£bn)                         381.6     385.0        377.6

 Loan impairment rate                               10bps     13bps        7bps

 
Non-IFRS financial measures continued
12. Funded assets

Funded assets is calculated as total assets less derivative assets. This
measure allows review of balance sheet trends exclusive of the volatility
associated with derivative fair values.

                         As at
                         31 March  31 December  31 March
                         2024      2023         2023
                         £m        £m           £m
 Total assets            697,452   692,673      695,624
 Less derivative assets  (68,133)  (78,904)     (79,420)
 Funded assets           629,319   613,769      616,204

13. AUMA

AUMA comprises both assets under management (AUMs) and assets under
administration (AUAs) serviced through the Private Banking segment. AUMs
comprise assets where the investment management is undertaken by Private
Banking on behalf of Private Banking, Retail Banking and Commercial &
Institutional customers. AUAs comprise i) third party assets held on an
execution-only basis in custody by Private Banking, Retail Banking and
Commercial & Institutional for their customers, for which the execution
services are supported by Private Banking, and for which Private Banking
receives a fee for providing investment management and execution services to
Retail Banking and Commercial & Institutional business segments ii) AUA of
Cushon, acquired on 1 June 2023, which are supported by Private Banking and
held and managed by third parties.

This measure is tracked and reported as the amount of funds that we manage or
administer directly impacts the level of investment income that we receive.

14. AUM net flows

AUM net flows refers to client cash inflows and outflows relating to
investment products (this can include transfers from savings accounts). AUM
net flows excludes the impact of European Economic Area (EEA) resident client
outflows following the UK's exit from the EU and Russian client outflows since
Q1 2022.

AUM net flows is reported and tracked to monitor the business performance of
new business inflows and management of existing client withdrawals across
Retail Banking, Private Banking and Commercial & Institutional Banking.

15. Wholesale funding

Wholesale funding comprises deposits by banks (excluding repos), debt
securities in issue and subordinated liabilities.

Funding risk is the risk of not maintaining a diversified, stable and
cost-effective funding base. The disclosure of wholesale funding highlights
the extent of our diversification and how we mitigate funding risk.

16. Third party rates

Third party customer asset rate is calculated as interest receivable on
third-party loans to customers as a percentage of third-party loans to
customers. This excludes assets of disposal groups, intragroup items, loans to
banks and liquid asset portfolios. Third party customer funding rate reflects
interest payable or receivable on third-party customer deposits, including
interest bearing and non-interest bearing customer deposits. Intragroup items,
bank deposits, debt securities in issue and subordinated liabilities are
excluded for customer funding rate calculation.

These metrics help investors better understand our net interest margin and
interest rate sensitivity.

17. Climate and sustainable funding and financing

The climate and sustainable funding and financing metric is used by NatWest
Group to measure the level of support it provides customers, through lending
products and underwriting activities, to help in their transition towards a
net zero, climate resilient and sustainable economy. We have a target to
provide £100 billion of climate and sustainable funding and financing between
the 1 of July 2021 and the end of 2025. As part of this, we aim to provide at
least £10 billion in lending for residential properties with EPC ratings A
and B between 1 January 2023 and the end of 2025.

 

 

 

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