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REG - Royal Bk Scot.Grp. - Final Results <Origin Href="QuoteRef">RBS.L</Origin> - Part 3

- Part 3: For the preceding part double click  ID:nRSZ2357Qb 

                                                                                                     
 adjustments                                 1,500                    200           (800)                                                             
                                                                                                                                                      
 Leverage exposure                           702,500                  846,500       939,500                                                           
                                                                                                                                                      
 Tier 1 capital                              39,605                   42,177        39,919                                                            
                                                                                                                                                      
 Leverage ratio %                            5.6%                     5.0%          4.2%                                                              
 
 
*Capital and leverage ratios have not been restated following the pension accounting policy change. Components within CET1
capital have however been re-presented to reflect revisions to accounting tangible equity, with corresponding adjustments
to other deductions above - refer to page 46 for further details. 
 
Notes: 
 
 (1)  Capital Requirements Regulation (CRR) as implemented by the Prudential Regulation Authority in the UK, with effect from 1 January 2014. All regulatory adjustments and deductions to CET1 have been applied in full for both bases with the exception of unrealised gains on AFS securities which has been included from 2015 under the PRA transitional basis.  
 (2)  Based on end-point CRR Tier 1 capital and leverage exposure under the CRR Delegated Act.                                                                                                                                                                                                                                                                         
 
 
Analysis of results 
 
Key points 
 
31 December 2015 compared with 31 December 2014 
 
 ·  The CET1 ratio increased from 11.2% to 15.5% driven by the disposal of Citizens and continued de-risking of the balance sheet, primarily in Capital Resolution which accelerated its exit from several portfolios. The pension accounting policy change lowered the CET1 ratio by approximately 70 basis points at 2015 year end and by approximately 40 basis points on a pro forma basis at 31 December 2014.                           
                                                                                                                                                                                                                                                                                                                                                                                                                                              
 ·  RWAs fell by £113 billion, from £356 billion to £243 billion, driven by the disposal of Citizens accounting for £63.3 billion and the continued progress of Capital Resolution (down £46 billion). There were further small reductions across most core businesses.                                                                                                                                                                       
                                                                                                                                                                                                                                                                                                                                                                                                                                              
 ·  The leverage ratio improved from 4.2% to 5.6%, primarily due to the successful issuance of £2 billion ($3.15 billion) AT1 capital notes and a reduction in leverage exposure as funded assets fell £145 billion to £553 billion, including the disposal of Citizens. The pension accounting policy change lowered the leverage ratio on a proforma basis by approximately 20 basis points both at 2015 year end and at 31 December 2014.  
                                                                                                                                                                                                                                                                                                                                                                                                                                              
 
 
Q4 2015 compared with Q3 2015 
 
 ·  The CET1 ratio increased from 12.7% to 15.5% driven by RWA reduction of £73 billion following the disposal of Citizens (£67.3 billion) in Q3 2015 and further reduction in Capital Resolution (£11 billion), partially offset by the impact of the pension accounting policy change.  
                                                                                                                                                                                                                                                                                          
 ·  The leverage ratio improved from 5.0% to 5.6% due to the disposal of Citizens, partially offset by the impact of the pension accounting policy change.                                                                                                                                
                                                                                                                                                                                                                                                                                          
 ·  RWAs were £73 billion lower due to the Citizens disposal and Capital Resolution disposals and run-off. The increase in market risk RWAs in Q4 2015 reflected US dollar proceeds from the Citizens disposal.                                                                           
 
 
Segment performance 
 
                                                                    Year ended 31 December 2015  
                                                                    PBB                                    CPB                                        Central              
                                                                                                 Ulster         Commercial  Private  RBS                       Capital     Williams  items &    Total     
                                                                    UK PBB                       Bank RoI       Banking     Banking  International    CIB      Resolution  & Glyn    other (1)  RBS       
                                                                    £m                           £m             £m          £m       £m               £m       £m          £m        £m         £m        
                                                                                                                                                                                                          
 Income statement                                                                                                                                                                                         
 Net interest income                                                4,152                        365            1,997       436      303              87       365         658       404        8,767     
 Other non-interest income                                          1,048                        185            1,257       208      64               1,320    37          175       (27)       4,267     
 Total income - adjusted (2)                                        5,200                        550            3,254       644      367              1,407    402         833       377        13,034    
                                                                                                                                                                                                          
 Own credit adjustments                                             -                            -              -           -        -                120      175         -         14         309       
 Loss on redemption of own debt                                     -                            -              -           -        -                -        -           -         (263)      (263)     
 Strategic disposals                                                -                            -              -           -        -                -        (38)        -         (119)      (157)     
 Total income                                                       5,200                        550            3,254       644      367              1,527    539         833       9          12,923    
 Direct expenses - staff costs                                      (801)                        (160)          (483)       (176)    (42)             (348)    (296)       (209)     (2,381)    (4,896)   
 - other costs                                                      (272)                        (85)           (238)       (35)     (16)             (122)    (202)       (52)      (3,438)    (4,460)   
 Indirect expenses                                                  (1,965)                      (182)          (1,080)     (307)    (98)             (997)    (1,041)     (98)      5,768      -         
 Operating expenses - adjusted (3)                                  (3,038)                      (427)          (1,801)     (518)    (156)            (1,467)  (1,539)     (359)     (51)       (9,356)   
                                                                                                                                                                                                          
 Restructuring costs - direct                                       (38)                         (12)           (52)        (7)      -                (44)     (380)       (28)      (2,370)    (2,931)   
 - indirect                                                         (129)                        (3)            (17)        (66)     (4)              (480)    (927)       -         1,626      -         
 Litigation and conduct costs                                       (972)                        13             (51)        (12)     -                (378)    (2,105)     -         (63)       (3,568)   
 Write down of goodwill                                             -                            -              -           (498)    -                -        -           -         -          (498)     
                                                                                                                                                                                                          
 Operating expenses                                                 (4,177)                      (429)          (1,921)     (1,101)  (160)            (2,369)  (4,951)     (387)     (858)      (16,353)  
                                                                                                                                                                                                          
 Profit/(loss) before impairment losses                             1,023                        121            1,333       (457)    207              (842)    (4,412)     446       (849)      (3,430)   
 Impairment releases/(losses)                                       7                            141            (69)        (13)     -                5        725         (15)      (54)       727       
                                                                                                                                                                                                          
 Operating profit/(loss)                                            1,030                        262            1,264       (470)    207              (837)    (3,687)     431       (903)      (2,703)   
                                                                                                                                                                                                          
 Operating profit/(loss) - adjusted (2,3)                           2,169                        264            1,384       113      211              (55)     (412)       459       272        4,405     
 Additional information                                                                                                                                                                                   
 Return on equity (4)                                               11.7%                        10.6%          9.8%        (27.7%)  18.5%            (11.1%)  nm          nm        nm         (4.7%)    
 Return on equity - adjusted (2,3,4)                                26.2%                        10.6%          10.9%       4.9%     18.9%            (2.0%)   nm          nm        nm         11.0%     
 Cost:income ratio                                                  80%                          78%            59%         171%     44%              155%     nm          46%       nm         127%      
 Cost:income ratio - adjusted (2,3)                                 58%                          78%            55%         80%      43%              104%     nm          43%       nm         72%       
 Total assets (£bn)                                                 143.9                        21.3           133.5       17.0     23.1             215.3    201.5       24.1      35.7       815.4     
 Funded assets (£bn)                                                143.9                        21.2           133.5       17.0     23.1             103.3    53.4        24.1      33.4       552.9     
 Net loans and advances to customers (£bn)                          119.8                        16.7           91.3        11.2     7.3              16.1     23.6        20.0      2.0        308.0     
 Risk elements in lending (£bn)                                     2.7                          3.5            1.9         0.1      0.1              -        3.4         0.5       -          12.2      
 Impairment provisions (£bn)                                        (1.8)                        (1.9)          (0.7)       -        (0.1)            -        (2.3)       (0.3)     -          (7.1)     
 Customer deposits (£bn)                                            137.8                        13.1           88.9        23.1     21.3             5.7      26.0        24.1      6.0        346.0     
 Risk-weighted assets (RWAs) (£bn)                                  33.3                         19.4           72.3        8.7      8.3              33.1     49.0        9.9       8.6        242.6     
 RWA equivalent (£bn)                                               35.5                         20.4           77.6        8.7      8.3              33.4     50.3        10.4      8.8        253.4     
 Employee numbers (FTEs - thousands)                                22.4                         2.5            5.8         1.9      0.7              1.3      1.4         4.6       50.9       91.5      
                                                                                                                                                                                                          
 For the notes to this table refer to page 29. nm = not meaningful                                                                                                                              
 
 
Segment performance 
 
                                                                    Quarter ended 31 December 2015  
                                                                    PBB                                       CPB                                         Central              
                                                                                                    Ulster         Commercial  Private   RBS                       Capital     Williams  items &    Total    
                                                                    UK PBB                          Bank RoI       Banking     Banking   International    CIB      Resolution  & Glyn    other (1)  RBS      
                                                                    £m                              £m             £m          £m        £m               £m       £m          £m        £m         £m       
                                                                                                                                                                                                             
 Income statement                                                                                                                                                                                            
 Net interest income                                                1,030                           85             512         108       78               28       6           165       150        2,162    
 Other non-interest income                                          224                             31             285         50        17               224      (239)       43        87         722      
                                                                                                                                                                                                             
 Total income adjusted (2)                                          1,254                           116            797         158       95               252      (233)       208       237        2,884    
 Own credit adjustments                                             -                               -              -           -         -                (66)     (5)         -         (44)       (115)    
 Loss on redemption of own debt                                     -                               -              -           -         -                -        -           -         (263)      (263)    
 Strategic disposals                                                -                               -              -           -         -                -        (24)        -         2          (22)     
                                                                                                                                                                                                             
 Total income                                                       1,254                           116            797         158       95               186      (262)       208       (68)       2,484    
 Direct expenses - staff costs                                      (199)                           (40)           (124)       (43)      (12)             (63)     (54)        (58)      (479)      (1,072)  
 - other costs                                                      (82)                            (28)           (80)        (7)       (5)              (50)     (54)        (24)      (1,123)    (1,453)  
 Indirect expenses                                                  (596)                           (49)           (380)       (109)     (24)             (251)    (286)       (25)      1,720      -        
                                                                                                                                                                                                             
 Operating expenses - adjusted (3)                                  (877)                           (117)          (584)       (159)     (41)             (364)    (394)       (107)     118        (2,525)  
 Restructuring costs - direct                                       (31)                            7              (40)        (7)       -                -        (21)        (28)      (494)      (614)    
 - indirect                                                         (56)                            (1)            (14)        12        1                (62)     (83)        -         203        -        
 Litigation and conduct costs                                       (607)                           4              8           (10)      -                (5)      (1,498)     -         (16)       (2,124)  
 Write down of goodwill                                             -                               -              -           (498)     -                -        -           -         -          (498)    
                                                                                                                                                                                                             
 Operating expenses                                                 (1,571)                         (107)          (630)       (662)     (40)             (431)    (1,996)     (135)     (189)      (5,761)  
                                                                                                                                                                                                             
 (Loss)/profit before impairment losses                             (317)                           9              167         (504)     55               (245)    (2,258)     73        (257)      (3,277)  
 Impairment releases/(losses)                                       27                              10             (27)        (12)      -                -        356         (20)      (7)        327      
                                                                                                                                                                                                             
 Operating (loss)/profit                                            (290)                           19             140         (516)     55               (245)    (1,902)     53        (264)      (2,950)  
                                                                                                                                                                                                             
 Operating profit/(loss) - adjusted (2,3)                           404                             9              186         (13)      54               (112)    (271)       81        348        686      
 Additional information                                                                                                                                                                                      
 Return on equity (4)                                               (16.8%)                         3.0%           3.1%        (118.9%)  19.1%            (15.1%)  nm          nm        nm         (26.5%)  
 Return on equity - adjusted (2,3,4)                                19.8%                           1.4%           4.6%        (4.4%)    18.7%            (7.6%)   nm          nm        nm         6.6%     
 Cost:income ratio                                                  125%                            92%            79%         419%      42%              232%     nm          65%       nm         232%     
 Cost:income ratio - adjusted (2,3)                                 70%                             101%           73%         101%      43%              144%     nm          51%       nm         88%      
 Total assets (£bn)                                                 143.9                           21.3           133.5       17.0      23.1             215.3    201.5       24.1      35.7       815.4    
 Funded assets (£bn)                                                143.9                           21.2           133.5       17.0      23.1             103.3    53.4        24.1      33.4       552.9    
 Net loans and advances to customers (£bn)                          119.8                           16.7           91.3        11.2      7.3              16.1     23.6        20.0      2.0        308.0    
 Risk elements in lending (£bn)                                     2.7                             3.5            1.9         0.1       0.1              -        3.4         0.5       -          12.2     
 Impairment provisions (£bn)                                        (1.8)                           (1.9)          (0.7)       -         (0.1)            -        (2.3)       (0.3)     -          (7.1)    
 Customer deposits (£bn)                                            137.8                           13.1           88.9        23.1      21.3             5.7      26.0        24.1      6.0        346.0    
 Risk-weighted assets (RWAs) (£bn)                                  33.3                            19.4           72.3        8.7       8.3              33.1     49.0        9.9       8.6        242.6    
 RWA equivalent (£bn)                                               35.5                            20.4           77.6        8.7       8.3              33.4     50.3        10.4      8.8        253.4    
 Employee numbers (FTEs - thousands)                                22.4                            2.5            5.8         1.9       0.7              1.3      1.4         4.6       50.9       91.5     
                                                                                                                                                                                                             
 For the notes to this table refer to page 29. nm = not meaningful                                                                                                                                  
 
 
Segment performance 
 
                                                                                                                       Year ended 31 December 2014  
                                                                                                                       PBB                                    CPB                                        Central              
                                                                                                                                                    Ulster         Commercial  Private  RBS                       Capital     Williams  items &    Total     
                                                                                                                       UK PBB                       Bank RoI       Banking     Banking  International    CIB      Resolution  & Glyn    other (1)  RBS       
                                                                                                                       £m                           £m             £m          £m       £m               £m       £m          £m        £m         £m        
                                                                                                                                                                                                                                                             
 Income statement                                                                                                                                                                                                                                            
 Net interest income                                                                                                   4,221                        467            1,976       454      323              (11)     673         664       491        9,258     
 Other non-interest income                                                                                             1,223                        137            1,329       235      68               1,951    1,155       188       (459)      5,827     
                                                                                                                                                                                                                                                             
 Total income - adjusted (2)                                                                                           5,444                        604            3,305       689      391              1,940    1,828       852       32         15,085    
 Own credit adjustments                                                                                                -                            -              -           -        -                (9)      (36)        -         (101)      (146)     
 Gain on redemption of own debt                                                                                        -                            -              -           -        -                -        -           -         20         20        
 Strategic disposals                                                                                                   -                            -              -           -        -                -        -           -         191        191       
                                                                                                                                                                                                                                                             
 Total income                                                                                                          5,444                        604            3,305       689      391              1,931    1,792       852       142        15,150    
                                                                                                                                                                                                                                                             
 Direct expenses - staff costs                                                                                         (824)                        (164)          (495)       (178)    (44)             (446)    (444)       (196)     (2,585)    (5,376)   
 - other costs                                                                                                         (346)                        (83)           (241)       (37)     (15)             (190)    (293)       (36)      (3,764)    (5,005)   
 Indirect expenses                                                                                                     (1,958)                      (180)          (1,008)     (289)    (94)             (1,080)  (1,283)     (98)      5,990      -         
                                                                                                                                                                                                                                                             
 Operating expenses - adjusted (3)                                                                                     (3,128)                      (427)          (1,744)     (504)    (153)            (1,716)  (2,020)     (330)     (359)      (10,381)  
 Restructuring costs - direct                                                                                          (10)                         8              (41)        (1)      (2)              (13)     (80)        -         (1,015)    (1,154)   
 - indirect                                                                                                            (101)                        (21)           (67)        -        (5)              (89)     (105)       -         388        -         
 Litigation and conduct costs                                                                                          (918)                        19             (112)       (90)     -                (832)    (162)       -         (99)       (2,194)   
 Write down of goodwill                                                                                                -                            -              -           -        -                -        (130)       -         -          (130)     
                                                                                                                                                                                                                                                             
 Operating expenses                                                                                                    (4,157)                      (421)          (1,964)     (595)    (160)            (2,650)  (2,497)     (330)     (1,085)    (13,859)  
                                                                                                                                                                                                                                                             
 Profit/(loss) before impairment losses                                                                                1,287                        183            1,341       94       231              (719)    (705)       522       (943)      1,291     
 Impairment (losses)/releases                                                                                          (154)                        306            (85)        5        7                9        1,307       (55)      12         1,352     
                                                                                                                                                                                                                                                             
 Operating profit/(loss)                                                                                               1,133                        489            1,256       99       238              (710)    602         467       (931)      2,643     
                                                                                                                                                                                                                                                             
 Operating profit/(loss) - adjusted (2,3)                                                                              2,162                        483            1,476       190      245              233      1,115       467       (315)      6,056     
                                                                                                                                                                                                                                                             
 Additional information *                                                                                                                                                                                                                                    
 Return on equity (4)                                                                                                  11.9%                        18.6%          10.2%       4.1%     24.2%            (7.9%)   nm          nm        nm         (8.2%)    
 Return on equity - adjusted (2,3,4)                                                                                   23.7%                        18.4%          12.2%       9.1%     24.9%            1.3%     nm          nm        nm         (1.5%)    
 Cost:income ratio                                                                                                     76%                          70%            59%         86%      41%              137%     nm          39%       nm         91%       
 Cost:income ratio - adjusted (2,3)                                                                                    57%                          71%            53%         73%      39%              88%      nm          39%       nm         69%       
 Total assets (£bn)                                                                                                    137.8                        22.5           127.9       17.7     23.4             276.2    327.3       23.6      94.6       1,051.0   
 Funded assets (£bn)                                                                                                   137.8                        22.4           127.9       17.7     23.4             137.7    115.6       23.6      90.9       697.0     
 Net loans and advances to customers (£bn)                                                                             111.6                        18.1           84.9        11.0     7.2              26.5     52.9        19.5      63.1       394.8     
 Risk elements in lending (£bn)                                                                                        3.6                          4.4            2.4         0.1      0.2              -        15.6        0.6       1.3        28.2      
 Impairment provisions (£bn)                                                                                           (2.5)                        (2.4)          (0.9)       -        (0.1)            -        (11.1)      (0.4)     (0.6)      (18.0)    
 Customer deposits (£bn)                                                                                               132.6                        14.7           84.9        22.3     20.8             11.8     36.4        22.0      69.4       414.9     
 Risk-weighted assets (RWAs) (£bn)                                                                                     36.6                         21.8           63.2        8.7      7.5              41.9     95.1        10.1      71.0       355.9     
 RWA equivalent (£bn)                                                                                                  39.2                         20.0           70.1        8.7      7.5              42.6     101.3       10.8      71.4       371.6     
 Employee numbers (FTEs - thousands)                                                                                   22.4                         2.5            6.2         2.0      0.6              1.7      2.6         4.2       49.1       91.3      
                                                                                                                                                                                                                                                             
 For the notes to this table refer to page 29. nm = not meaningful. *Restated - refer to page 46 for further details.                                                                                    
 
 
Segment performance 
 
                                                                                                                       Quarter ended 30 September 2015*  
                                                                                                                       PBB                                         CPB                                        Central              
                                                                                                                                                         Ulster         Commercial  Private  RBS                       Capital     Williams  items &    Total    
                                                                                                                       UK PBB                            Bank RoI       Banking     Banking  International    CIB      Resolution  & Glyn    other (1)  RBS      
                                                                                                                       £m                                £m             £m          £m       £m               £m       £m          £m        £m         £m       
                                                                                                                                                                                                                                                                 
 Income statement                                                                                                                                                                                                                                                
 Net interest income                                                                                                   1,055                             90             504         109      73               29       78          167       82         2,187    
 Other non-interest income                                                                                             258                               74             296         51       14               299      (27)        44        (149)      860      
 Total income - adjusted (2)                                                                                           1,313                             164            800         160      87               328      51          211       (67)       3,047    
 Own credit adjustments                                                                                                -                                 -              -           -        -                78       38          -         20         136      
 Total income                                                                                                          1,313                             164            800         160      87               406      89          211       (47)       3,183    
                                                                                                                                                                                                                                                                 
 Direct expenses  - staff costs                                                                                        (202)                             (40)           (117)       (43)     (9)              (97)     (60)        (55)      (658)      (1,281)  
 - other costs                                                                                                         (68)                              (22)           (54)        (11)     (3)              (19)     (41)        (12)      (789)      (1,019)  
 Indirect expenses                                                                                                     (464)                             (48)           (238)       (65)     (24)             (242)    (245)       (24)      1,350      -        
                                                                                                                                                                                                                                                                 
 Operating expenses - adjusted (3)                                                                                     (734)                             (110)          (409)       (119)    (36)             (358)    (346)       (91)      (97)       (2,300)  
 Restructuring costs - direct                                                                                          (5)                               (3)            (1)         2        -                (3)      (190)       -         (647)      (847)    
 - indirect                                                                                                            (23)                              (2)            2           (1)      (2)              (148)    (300)       -         474        -        
 Litigation and conduct costs                                                                                          -                                 -              -           -        -                (6)      (101)       -         (22)       (129)    
                                                                                                                                                                                                                                                                 
 Operating expenses                                                                                                    (762)                             (115)          (408)       (118)    (38)             (515)    (937)       (91)      (292)      (3,276)  
                                                                                                                                                                                                                                                                 
 Profit/(loss) before impairment losses                                                                                551                               49             392         42       49               (109)    (848)       120       (339)      (93)     
 Impairment (losses)/releases                                                                                          (2)                               54             (16)        (4)      1                -        50          (5)       1          79       
                                                                                                                                                                                                                                                                 
 Operating profit/(loss)                                                                                               549                               103            376         38       50               (109)    (798)       115       (338)      (14)     
                                                                                                                                                                                                                                                                 
 Operating profit/(loss) - adjusted (2,3)                                                                              577                               108            375         37       52               (30)     (245)       115       (163)      826      
 Additional information                                                                                                                                                                                                                                          
 Return on equity (4)                                                                                                  27.2%                             16.7%          12.3%       7.4%     18.0%            (6.4%)   nm          nm        nm         9.0%     
 Return on equity - adjusted (2,3,4)                                                                                   28.7%                             17.5%          12.3%       7.1%     18.8%            (2.7%)   nm          nm        nm         16.3%    
 Cost:income ratio                                                                                                     58%                               70%            51%         74%      44%              127%     nm          43%       nm         103%     
 Cost:income ratio - adjusted (2,3)                                                                                    56%                               67%            51%         74%      41%              109%     nm          43%       nm         75%      
 Total assets (£bn)                                                                                                    140.7                             23.0           129.6       17.4     22.9             250.0    234.9       24.0      34.2       876.7    
 Funded assets (£bn)                                                                                                   140.7                             22.9           129.6       17.4     22.9             125.9    66.0        24.0      31.3       580.7    
 Net loans and advances to customers (£bn)                                                                             116.3                             16.8           89.1        11.1     7.0              19.8     30.8        20.0      2.8        313.7    
 Risk elements in lending (£bn)                                                                                        2.9                               3.6            2.1         0.1      0.1              -        5.3         0.5       -          14.6     
 Impairment provisions (£bn)                                                                                           (2.0)                             (2.0)          (0.7)       -        (0.1)            -        (4.0)       (0.3)     (0.2)      (9.3)    
 Customer deposits (£bn)                                                                                               134.9                             13.6           89.4        22.7     22.3             5.9      30.0        23.6      10.1       352.5    
 Risk-weighted assets (RWAs) (£bn)                                                                                     33.3                              19.6           64.2        8.4      8.1              38.8     59.7        10.1      73.8       316.0    
 RWA equivalent (£bn)                                                                                                  36.0                              19.8           70.1        8.4      8.1              39.5     62.0        10.7      74.1       328.7    
 Employee numbers (FTEs - thousands)                                                                                   22.9                              2.4            5.6         2.0      0.6              1.4      1.7         4.5       51.3       92.4     
                                                                                                                                                                                                                                                                 
 For the notes to this table refer to page 29. nm = not meaningful. *Restated - refer to page 46 for further details.                                                                                         
                                                                                                                                                                                                                                                                 
 
 
Segment performance 
 
                                                                         Quarter ended 31 December 2014  
                                                                         PBB                                       CPB                                        Central              
                                                                                                         Ulster         Commercial  Private  RBS                       Capital     Williams  items &    Total    
                                                                         UK PBB                          Bank RoI       Banking     Banking  International    CIB      Resolution  & Glyn    other (1)  RBS      
                                                                         £m                              £m             £m          £m       £m               £m       £m          £m        £m         £m       
                                                                                                                                                                                                                 
 Income statement                                                                                                                                                                                                
 Net interest income                                                     1,086                           112            506         116      83               8        162         167       142        2,382    
 Other non-interest income                                               288                             40             343         54       18               248      37          49        (350)      727      
                                                                                                                                                                                                                 
 Total income - adjusted (2)                                             1,374                           152            849         170      101              256      199         216       (208)      3,109    
 Own credit adjustments                                                  -                               -              -           -        -                (33)     (50)        -         (61)       (144)    
                                                                                                                                                                                                                 
 Total income                                                            1,374                           152            849         170      101              223      149         216       (269)      2,965    
                                                                                                                                                                                                                 
 Direct expenses  - staff costs                                          (205)                           (43)           (115)       (44)     (11)             (36)     (66)        (49)      (623)      (1,192)  
 - other costs                                                           (72)                            (23)           (73)        (12)     (2)              (47)     (80)        (10)      (1,101)    (1,420)  
 Indirect expenses                                                       (548)                           (53)           (319)       (90)     (23)             (293)    (344)       (25)      1,695      -        
                                                                                                                                                                                                                 
 Operating expenses - adjusted (3)                                       (825)                           (119)          (507)       (146)    (36)             (376)    (490)       (84)      (29)       (2,612)  
 Restructuring costs - direct                                            (2)                             -              (1)         (1)      -                (3)      (46)        -         (489)      (542)    
 - indirect                                                              (14)                            2              (16)        -        (2)              (16)     (22)        -         68         -        
 Litigation and conduct costs                                            (650)                           19             (62)        (90)     -                (370)    (12)        -         1          (1,164)  
                                                                                                                                                                                                                 
 Operating expenses                                                      (1,491)                         (98)           (586)       (237)    (38)             (765)    (570)       (84)      (449)      (4,318)  
                                                                                                                                                                                                                 
 (Loss)/profit before impairment losses                                  (117)                           54             263         (67)     63               (542)    (421)       132       (718)      (1,353)  
 Impairment releases/(losses)                                            2                               70             (32)        1        (3)              6        634         (9)       1          670      
                                                                                                                                                                                                                 
 Operating (loss)/profit                                                 (115)                           124            231         (66)     60               (536)    213         123       (717)      (683)    
                                                                                                                                                                                                                 
 Operating profit/(loss) - adjusted (2,3)                                551                             103            310         25       62               (114)    343         123       (236)      1,167    
                                                                                                                                                                                                                 
 Additional information*                                                                                                                                                                                         
 Return on equity (4)                                                    (7.0%)                          19.8%          7.0%        (15.8%)  24.7%            (23.3%)  nm          nm        nm         (51.1%)  
 Return on equity - adjusted (2,3,4)                                     25.5%                           16.4%          9.9%        3.7%     25.6%            (5.9%)   nm          nm        nm         (37.4%)  
 Cost:income ratio                                                       109%                            64%            69%         139%     38%              343%     nm          39%       nm         146%     
 Cost:income ratio - adjusted (2,3)                                      60%                             78%            60%         86%      36%              147%     nm          39%       nm         84%      
 Total assets (£bn)                                                      137.8                           22.5           127.9       17.7     23.4             276.2    327.3       23.6      94.6       1,051.0  
 Funded assets (£bn)                                                     137.8                           22.4           127.9       17.7     23.4             137.7    115.6       23.6      90.9       697.0    
 Net loans and advances to customers (£bn)                               111.6                           18.1  

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