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REG - Royal Bk Scot.Grp. - Final Results <Origin Href="QuoteRef">RBS.L</Origin> - Part 4

- Part 4: For the preceding part double click  ID:nRSX7681Xc 

                   (5.8%)         (9.1%)      1.6%     8.8%             (30.2%)  nm          nm          nm         (48.2%)  
 Return on equity - adjusted (3,4,5)                            27.8%                           5.4%           5.3%        4.5%     9.8%             (2.7%)   nm          nm          nm         8.6%     
 Cost:income ratio                                              78%                             165%           116%        99%      67%              nm       nm          45%         nm         229%     
 Cost:income ratio - adjusted (3,4)                             58%                             106%           64%         91%      64%              108%     nm          45%         nm         67%      
 Total assets (£bn)                                             155.6                           24.1           150.5       18.6     23.4             240.0    132.5       25.8        28.2       798.7    
 Funded assets (£bn) (6)                                        155.6                           24.0           150.5       18.5     23.4             100.9    27.6        25.8        25.4       551.7    
 Net loans and advances to customers (£bn)                      132.1                           18.9           100.1       12.2     8.8              17.4     12.8        20.6        0.1        323.0    
 Risk elements in lending (£bn)                                 2.0                             3.5            1.9         0.1      0.1              -        2.3         0.4         -          10.3     
 Impairment provisions (£bn)                                    (1.3)                           (1.2)          (0.8)       -        -                -        (0.8)       (0.2)       (0.2)      (4.5)    
 Customer deposits (£bn)                                        145.8                           16.1           97.9        26.6     25.2             8.4      9.5         24.2        0.2        353.9    
 Risk-weighted assets (RWAs) (£bn)                              32.7                            18.1           78.5        8.6      9.5              35.2     34.5        9.6         1.5        228.2    
 RWA equivalent (£bn) (5)                                       35.7                            19.5           82.6        8.6      9.5              37.2     37.5        10.1        1.7        242.4    
 Employee numbers (FTEs - thousands)                            18.3                            3.1            5.5         1.7      0.8              1.2      0.4         4.5         42.3       77.8     
                                                                                                                                                                                                          
 For the notes to table refer to page 34. nm = not meaningful.                                                                                                                                   
 
 
Segment performance 
 
                                                                    Year ended 31 December 2015  
                                                                    PBB                                    CPB                                        Central              
                                                                                                 Ulster         Commercial  Private  RBS              NatWest  Capital     Williams    items &    Total     
                                                                    UK PBB                       Bank RoI       Banking     Banking  International    Markets  Resolution  & Glyn (1)  other (2)  RBS       
                                                                    £m                           £m             £m          £m       £m               £m       £m          £m          £m         £m        
                                                                                                                                                                                                            
 Income statement                                                                                                                                                                                           
 Net interest income                                                4,152                        365            1,997       436      303              87       365         658         404        8,767     
 Other non-interest income                                          1,048                        185            1,257       208      64               1,320    37          175         (27)       4,267     
                                                                                                                                                                                                            
 Total income - adjusted (3)                                        5,200                        550            3,254       644      367              1,407    402         833         377        13,034    
 Own credit adjustments                                             -                            -              -           -        -                120      175         -           14         309       
 Loss on redemption of own debt                                     -                            -              -           -        -                -        -           -           (263)      (263)     
 Strategic disposals                                                -                            -              -           -        -                -        (38)        -           (119)      (157)     
                                                                                                                                                                                                            
 Total income                                                       5,200                        550            3,254       644      367              1,527    539         833         9          12,923    
                                                                                                                                                                                                            
 Direct expenses - staff costs                                      (801)                        (160)          (483)       (176)    (42)             (348)    (296)       (215)       (2,375)    (4,896)   
 - other costs                                                      (272)                        (85)           (238)       (35)     (16)             (122)    (202)       (52)        (3,438)    (4,460)   
 Indirect expenses                                                  (1,965)                      (182)          (1,080)     (307)    (98)             (997)    (1,041)     (92)        5,762      -         
                                                                                                                                                                                                            
 Operating expenses - adjusted (4)                                  (3,038)                      (427)          (1,801)     (518)    (156)            (1,467)  (1,539)     (359)       (51)       (9,356)   
 Restructuring costs - direct                                       (38)                         (12)           (52)        (7)      -                (44)     (380)       (28)        (2,370)    (2,931)   
 - indirect                                                         (129)                        (3)            (17)        (66)     (4)              (480)    (927)       -           1,626      -         
 Litigation and conduct costs                                       (972)                        13             (51)        (12)     -                (378)    (2,105)     -           (63)       (3,568)   
 Write down of goodwill                                             -                            -              -           (498)    -                -        -           -           -          (498)     
                                                                                                                                                                                                            
 Operating expenses                                                 (4,177)                      (429)          (1,921)     (1,101)  (160)            (2,369)  (4,951)     (387)       (858)      (16,353)  
                                                                                                                                                                                                            
 Profit/(loss) before impairment releases/(losses)                  1,023                        121            1,333       (457)    207              (842)    (4,412)     446         (849)      (3,430)   
 Impairment releases/(losses)                                       7                            141            (69)        (13)     -                5        725         (15)        (54)       727       
                                                                                                                                                                                                            
 Operating profit/(loss)                                            1,030                        262            1,264       (470)    207              (837)    (3,687)     431         (903)      (2,703)   
                                                                                                                                                                                                            
 Operating profit/(loss) - adjusted (3,4)                           2,169                        264            1,384       113      211              (55)     (412)       459         272        4,405     
                                                                                                                                                                                                            
 Additional information                                                                                                                                                                                     
 Return on equity (5)                                               11.7%                        10.6%          9.8%        (27.7%)  18.5%            (11.1%)  nm          nm          nm         (4.7%)    
 Return on equity - adjusted (3,4,5)                                26.2%                        10.6%          10.9%       4.9%     18.9%            (2.0%)   nm          nm          nm         11.0%     
 Cost:income ratio                                                  80%                          78%            59%         171%     44%              155%     nm          46%         nm         127%      
 Cost:income ratio - adjusted (3,4)                                 58%                          78%            55%         80%      43%              104%     nm          43%         nm         72%       
 Total assets (£bn)                                                 143.9                        21.3           133.5       17.0     23.1             215.3    201.5       24.1        35.7       815.4     
 Funded assets (£bn) (6)                                            143.9                        21.2           133.5       17.0     23.1             103.3    53.4        24.1        33.4       552.9     
 Net loans and advances to customers (£bn)                          119.8                        16.7           91.3        11.2     7.3              16.1     23.6        20.0        2.0        308.0     
 Risk elements in lending (£bn)                                     2.7                          3.5            1.9         0.1      0.1              -        3.4         0.5         -          12.2      
 Impairment provisions (£bn)                                        (1.8)                        (1.9)          (0.7)       -        (0.1)            -        (2.3)       (0.3)       -          (7.1)     
 Customer deposits (£bn)                                            137.8                        13.1           88.9        23.1     21.3             5.7      26.0        24.1        6.0        346.0     
 Risk-weighted assets (RWAs) (£bn)                                  33.3                         19.4           72.3        8.7      8.3              33.1     49.0        9.9         8.6        242.6     
 RWA equivalent (£bn) (5)                                           35.5                         20.4           77.6        8.7      8.3              33.4     50.3        10.4        8.8        253.4     
 Employee numbers (FTEs - thousands)                                22.4                         2.5            5.8         1.9      0.7              1.3      1.4         5.1         50.4       91.5      
 For the notes to this table refer to page 34.nm = not meaningful.                                                                                    
 
 
Segment performance 
 
                                                                            Quarter ended 30 September 2016  
                                                                            PBB                                        CPB                                        Central              
                                                                                                             Ulster         Commercial  Private  RBS              NatWest  Capital     Williams    items &    Total    
                                                                            UK PBB                           Bank RoI       Banking     Banking  International    Markets  Resolution  & Glyn (1)  other (2)  RBS      
                                                                            £m                               £m             £m          £m       £m               £m       £m          £m          £m         £m       
                                                                                                                                                                                                                       
 Income statement                                                                                                                                                                                                      
 Net interest income                                                        1,085                            106            534         112      75               32       27          164         32         2,167    
 Other non-interest income                                                  251                              40             315         53       18               494      148         45          (37)       1,327    
 Total income - adjusted (3)                                                1,336                            146            849         165      93               526      175         209         (5)        3,494    
 Own credit adjustments                                                     -                                -              -           -        -                (55)     (42)        -           (59)       (156)    
 Gain on redemption of own debt                                             -                                -              -           -        -                -        -           -           3          3        
 Strategic disposal                                                         -                                -              -           -        -                -        (30)        -           (1)        (31)     
 Total income                                                               1,336                            146            849         165      93               471      103         209         (62)       3,310    
                                                                                                                                                                                                                       
 Direct expenses  - staff costs                                             (168)                            (53)           (127)       (38)     (11)             (61)     (17)        (65)        (588)      (1,128)  
 - other costs                                                              (59)                             (19)           (55)        (9)      (5)              (7)      (17)        (13)        (705)      (889)    
 Indirect expenses                                                          (491)                            (45)           (265)       (62)     (24)             (274)    (139)       (21)        1,321      -        
                                                                                                                                                                                                                       
 Operating expenses - adjusted (4)                                          (718)                            (117)          (447)       (109)    (40)             (342)    (173)       (99)        28         (2,017)  
 Restructuring costs - direct                                               1                                (8)            (12)        -        -                (6)      (23)        (12)        (409)      (469)    
 - indirect                                                                 (26)                             (3)            (9)         (3)      -                (27)     (10)        -           78         -        
 Litigation and conduct costs                                               1                                (3)            (6)         -        1                (6)      (231)       -           (181)      (425)    
                                                                                                                                                                                                                       
 Operating expenses                                                         (742)                            (131)          (474)       (112)    (39)             (381)    (437)       (111)       (484)      (2,911)  
                                                                                                                                                                                                                       
 Profit/(loss) before impairment (losses)/releases                          594                              15             375         53       54               90       (334)       98          (546)      399      
 Impairment (losses)/releases                                               (27)                             39             (20)        (3)      -                -        (120)       (14)        1          (144)    
                                                                                                                                                                                                                       
 Operating profit/(loss)                                                    567                              54             355         50       54               90       (454)       84          (545)      255      
                                                                                                                                                                                                                       
 Operating profit/(loss) - adjusted (3,4)                                   591                              68             382         53       53               184      (118)       96          24         1,333    
 Additional information                                                                                                                                                                                                
 Return on equity (5)                                                       27.1%                            7.8%           9.5%        11.1%    15.4%            3.1%     nm          nm          nm         (4.8%)   
 Return on equity - adjusted (3,4,5)                                        28.3%                            9.9%           10.4%       11.8%    15.1%            8.0%     nm          nm          nm         4.6%     
 Cost:income ratio                                                          56%                              90%            56%         68%      42%              81%      nm          53%         nm         88%      
 Cost:income ratio - adjusted (3,4)                                         54%                              80%            53%         66%      43%              65%      99%         47%         nm         58%      
 Total assets (£bn)                                                         155.4                            25.3           152.6       18.2     26.9             249.7    176.7       25.7        21.9       852.4    
 Funded assets (£bn) (6)                                                    155.4                            25.2           152.6       18.1     26.9             112.5    34.9        25.7        18.0       569.3    
 Net loans and advances to customers (£bn)                                  129.6                            19.5           99.8        11.8     8.7              19.9     16.7        20.6        0.1        326.7    
 Risk elements in lending (£bn)                                             2.1                              4.8            2.1         0.1      0.1              -        2.9         0.4         0.1        12.6     
 Impairment provisions (£bn)                                                (1.4)                            (2.3)          (1.0)       -        -                -        (1.2)       (0.2)       -          (6.1)    
 Customer deposits (£bn)                                                    143.7                            15.1           98.1        25.3     25.5             9.7      16.8        24.0        0.6        358.8    
 Risk-weighted assets (RWAs) (£bn)                                          31.9                             21.4           77.6        8.2      9.6              36.6     38.6        9.7         1.6        235.2    
 RWA equivalent (£bn) (5)                                                   35.4                             22.8           82.3        8.2      9.6              37.2     39.8        10.2        1.9        247.4    
 Employee numbers (FTEs - thousands)                                        18.7                             3.2            5.8         1.8      0.8              1.3      0.7         5.0         45.2       82.5     
                                                                                                                                                                                                                       
 For the notes to this table refer to following page. nm = not meaningful.                                                                                        
                                                                                                                                                                                                                       
 
 
Segment performance 
 
                                                    Quarter ended 31 December 2015  
                                                    PBB                                       CPB                                         Central              
                                                                                    Ulster         Commercial  Private   RBS              NatWest  Capital     Williams    items &    Total    
                                                    UK PBB                          Bank RoI       Banking     Banking   International    Markets  Resolution  & Glyn (1)  other (2)  RBS      
                                                    £m                              £m             £m          £m        £m               £m       £m          £m          £m         £m       
                                                                                                                                                                                               
 Income statement                                                                                                                                                                              
 Net interest income                                1,030                           85             512         108       78               28       6           165         150        2,162    
 Other non-interest income                          224                             31             285         50        17               224      (239)       43          87         722      
 Total income - adjusted (3)                        1,254                           116            797         158       95               252      (233)       208         237        2,884    
 Own credit adjustments                             -                               -              -           -         -                (66)     (5)         -           (44)       (115)    
 Loss on redemption of own debt                     -                               -              -           -         -                -        -           -           (263)      (263)    
 Strategic disposal                                 -                               -              -           -         -                -        (24)        -           2          (22)     
                                                                                                                                                                                               
 Total income                                       1,254                           116            797         158       95               186      (262)       208         (68)       2,484    
 Direct expenses  - staff costs                     (199)                           (40)           (124)       (43)      (12)             (63)     (54)        (61)        (476)      (1,072)  
 - other costs                                      (82)                            (28)           (80)        (7)       (5)              (50)     (54)        (24)        (1,123)    (1,453)  
 Indirect expenses                                  (596)                           (49)           (380)       (109)     (24)             (251)    (286)       (22)        1,717      -        
                                                                                                                                                                                               
 Operating expenses - adjusted (4)                  (877)                           (117)          (584)       (159)     (41)             (364)    (394)       (107)       118        (2,525)  
 Restructuring costs - direct                       (31)                            7              (40)        (7)       -                -        (21)        (28)        (494)      (614)    
 - indirect                                         (56)                            (1)            (14)        12        1                (62)     (83)        -           203        -        
 Litigation and conduct costs                       (607)                           4              8           (10)      -                (5)      (1,498)     -           (16)       (2,124)  
 Write down of goodwill                             -                               -              -           (498)     -                -        -           -           -          (498)    
 Operating expenses                                 (1,571)                         (107)          (630)       (662)     (40)             (431)    (1,996)     (135)       (189)      (5,761)  
                                                                                                                                                                                               
 (Loss)/profit before impairment releases/(losses)  (317)                           9              167         (504)     55               (245)    (2,258)     73          (257)      (3,277)  
 Impairment releases/(losses)                       27                              10             (27)        (12)      -                -        356         (20)        (7)        327      
 Operating (loss)/profit                            (290)                           19             140         (516)     55               (245)    (1,902)     53          (264)      (2,950)  
 Operating profit/(loss) - adjusted (3,4)           404                             9              186         (13)      54               (112)    (271)       81          348        686      
 Additional information                                                                                                                                                                        
 Return on equity (5)                               (16.8%)                         3.0%           3.1%        (118.9%)  19.1%            (15.1%)  nm          nm          nm         (26.5%)  
 Return on equity - adjusted (3,4,5)                19.8%                           1.4%           4.6%        (4.4%)    18.7%            (7.6%)   nm          nm          nm         6.6%     
 Cost:income ratio                                  125%                            92%            79%         419%      42%              232%     nm          65%         nm         232%     
 Cost:income ratio - adjusted (3,4)                 70%                             101%           73%         101%      43%              144%     nm          51%         nm         88%      
 Total assets (£bn)                                 143.9                           21.3           133.5       17.0      23.1             215.3    201.5       24.1        35.7       815.4    
 Funded assets (£bn) (6)                            143.9                           21.2           133.5       17.0      23.1             103.3    53.4        24.1        33.4       552.9    
 Net loans and advances to customers (£bn)          119.8                           16.7           91.3        11.2      7.3              16.1     23.6        20.0        2.0        308.0    
 Risk elements in lending (£bn)                     2.7                             3.5            1.9         0.1       0.1              -        3.4         0.5         -          12.2     
 Impairment provisions (£bn)                        (1.8)                           (1.9)          (0.7)       -         (0.1)            -        (2.3)       (0.3)       -          (7.1)    
 Customer deposits (£bn)                            137.8                           13.1           88.9        23.1      21.3             5.7      26.0        24.1        6.0        346.0    
 Risk-weighted assets (RWAs) (£bn)                  33.3                            19.4           72.3        8.7       8.3              33.1     49.0        9.9         8.6        242.6    
 RWA equivalent (£bn) (5)                           35.5                            20.4           77.6        8.7       8.3              33.4     50.3        10.4        8.8        253.4    
 Employee numbers (FTEs - thousands)                22.4                            2.5            5.8         1.9       0.7              1.3      1.4         5.1         50.4       91.5     
 
 
Notes: 
 
 (1)  Williams & Glyn refers to the business formerly intended to be divested as a separate legal entity and comprises RBS England and Wales branch-based businesses, along with certain small and medium enterprises and corporate activities across the UK. During  
      the period presented W&G has not operated as a separate legal entity.                                                                                                                                                                                           
 (2)  Central items include unallocated transactions which principally comprise volatile items under IFRS and balances in relation to Citizens for periods prior to HY 2015 and International private banking for periods from Q1 2015 to Q1 2016.                    
 (3)  Excluding own credit adjustments, (loss)/gain on redemption of own debt and strategic disposals.                                                                                                                                                                
 (4)  Excluding restructuring costs, litigation and conduct costs and write down of goodwill.                                                                                                                                                                         
 (5)  RBS's CET 1 target is 13% but for the purposes of computing segmental return on equity (ROE), to better reflect the differential drivers of capital usage, segmental operating profit after tax and adjusted for preference dividends is divided by notional    
      equity allocated at different rates of 11% (Commercial Banking and Ulster Bank RoI), 12% (RBS International) and 15% for all other segments, of the monthly average of segmental risk-weighted assets incorporating the effect capital deductions (RWAes). RBS  
      Return on equity is calculated using profit for the period attributable to ordinary shareholders.                                                                                                                                                               
 (6)  Funded assets exclude derivative assets.                                                                                                                                                                                                                        
 
 
Segment performance 
 
                                                       Year ended                Quarter ended  
                                                       31 December  31 December                 31 December  30 September  31 December  
                                                       2016         2015                        2016         2016          2015         
 Total income by segment                               £m           £m                          £m           £m            £m           
                                                                                                                                        
 UK PBB                                                                                                                                 
 Personal advances                                     845          747                         215          216           177          
 Personal deposits                                     731          747                         184          186           181          
 Mortgages                                             2,331        2,305                       598          596           569          
 Cards                                                 614          621                         150          148           140          
 Business banking                                      732          726                         188          188           180          
 Other                                                 37           54                          4            2             7            
 Total                                                 5,290        5,200                       1,339        1,336         1,254        
                                                                                                                                        
 Ulster Bank RoI                                                                                                                        
 Corporate                                             176          147                         34           43            38           
 Retail                                                392          321                         101          96            75           
 Other                                                 8            82                          2            7             3            
                                                                                                                                        
 Total                                                 576          550                         137          146           116          
                                                                                                                                        
 Commercial Banking                                                                                                                     
 Commercial lending                                    1,875        1,634                       503          472           411          
 Deposits                                              474          477                         109          116           125          
 Asset and invoice finance                             712          710                         175          181           168          
 Other                                                 354          433                         80           80            93           
 Total                                                 3,415        3,254                       867          849           797          
                                                                                                                                        
 Private Banking                                                                                                                        
 Investments                                           97           86                          23           24            21           
 Banking                                               560          558                         138          141           137          
 Total                                                 657          644                         161          165           158          
                                                                                                                                        
 RBS International                                     374          367                         96           93            95           
                                                                                                                                        
 NatWest Markets                                                                                                                        
 Rates                                                 868          725                         129          354           145          
 Currencies                                            551          390                         157          128           95           
 Financing                                             246          273                         66           78            22           
 Other                                                 (144)        (79)                        (38)         (34)          (10)         
 Total excluding own credit adjustments                1,521        1,309                       314          526           252          
 Own credit adjustments                                53           120                         (29)         (55)          (66)         
 Businesses transferred to Commercial Banking          -            98                          -            -             -            
 Total                                                 1,574        1,527                       285          471           186          
                                                                                                                                        
 Capital Resolution                                                                                                                     
 APAC portfolio (1)                                    (6)          74                          (3)          (5)           6            
 Americas portfolio                                    13           60                          2            1             8            
 EMEA portfolio (2)                                    39           76                          12           8             14           
 Legacy loan portfolio                                 (1)          129                         7            31            (26)         
 Shipping                                              43           80                          6            6             14           
 Markets                                               (171)        180                         6            212           (32)         
 Global Transaction Services                           123          346                         16           24            69           
 Other                                                 36           (214)                       (6)          11            (130)        
 Total excluding disposals and own credit adjustments  76           731                         40           288           (77)         
 Disposal losses                                       (572)        (367)                       (325)        (143)         (180)        
 Own credit adjustments                                134          175                         (8)          (42)          (5)          
 Total                                                 (362)        539                         (293)        103           (262)        
                                                                                                                                        
 Williams & Glyn (3)                                                                                                                    
 Retail                                                480          472                         129          120           117          
 Commercial                                            357          361                         88           89            91           
 Total                                                 837          833                         217          209           208          
                                                                                                                                        
 Central items                                         229          9                           407          (62)          (68)         
 Total RBS                                             12,590       12,923                      3,216        3,310         2,484        
 
 
Notes: 
 
 (1)  Asia-Pacific portfolio.                                                                                                                                                                                                                                                                                                               
 (2)  European, the Middle East and African portfolio.                                                                                                                                                                                                                                                                                      
 (3)  Williams & Glyn refers to the business formerly intended to be divested as a separate legal entity and comprises RBS England and Wales branch-based businesses, along with certain small and medium enterprises and corporate activities across the UK. During the period presented W&G has not operated as a separate legal entity.  
 
 
Segment performance 
 
                                                   Year ended                Quarter ended  
                                                   31 December  31 December                 31 December  30 September  31 December  
                                                   2016         2015                        2016         2016          2015         
 Impairment losses/(releases) by segment           £m           £m                          £m           £m            £m           
 UK PBB                                                                                                                             
 Personal advances                                 84           69                          38           26            13           
 Mortgages                                         (22)         4                           (39)         (1)           5            
 Business banking                                  (10)         (79)                        (3)          (8)           (24)         
 Cards                                             31           10                          20           10            (1)          
 Other                                             -            (11)                        -            -             (20)         
 Total                                             83           (7)                         16           27            (27)         
                                                                                                                                    
 Ulster Bank RoI                                                                                                                    
 Mortgages                                         29           (73)                        (30)         60            21           
 Commercial real estate                                                                                                             
 - investment                                      (24)         5                           (1)          (18)          3            
 - development                                     (20)         (1)                         (1)          (12)          (2)          
 Other lending                                     (98)         (72)                        (15)         (69)          (32)         
 Total                                             (113)        (141)                       (47)         (39)          (10)         
                                                                                                                                    
 Commercial Banking                                                                                                                 
 Commercial real estate                            4            18                          8            (6)           8            
 Asset and invoice finance                         35           9                           21           1             8            
 Private sector services (education, health etc)   8            9                           7            -             4            
 Banks & financial institutions                    2            -                           -            1             (1)          
 Wholesale and retail trade repairs                15           3                           6            10            -            
 Hotels and restaurants                            27           (2)                         7            21            (2)          
 Manufacturing                                     3            1                           1            -             -            
 Construction                                      18           6                           13           -             1            
 Other (1)                                         94           25                          20           (7)           9            
 Total                                             206          69                          83           20            27           
                                                                                                                                    
 Private Banking                                   (3)          13                          (8)          3             12           
                                                                                                                                    
 RBS International                                 10           -                           (1)          -             -            
                                                                                                                                    
 NatWest Markets                                   -            (5)                         -            -             -            
                                                                                                                                    
 Capital Resolution                                253          (725)                       (130)        120           (356)        
                                                                                                                                    
 Williams & Glyn (2)                                                                                                                
 Retail                                            28           16                          7            11            1            
 Commercial                                        14           (1)                         4            3             19           
 Total                                             42           15                          11           14            20           
                                                                                                                                    
 Central items                                     -            54                          1            (1)           7            
 Total RBS                                         478          (727)                       (75)         144           (327)        
                                                                                                                                    
                                                                                            31 December  30 September  31 December  
                                                                                            2016         2016          2015         
 Analysis of Capital Resolution RWAs by portfolio                            £bn            £bn          £bn           
 APAC portfolio (3)                                                                         0.1          0.1           0.5          
 Americas portfolio                                                                         0.2          0.3           1.0          
 EMEA portfolio (4)                                                                         1.0          1.2           1.2          
 Legacy loan portfolio                                                                      1.4          2.0           3.7          
 Shipping                                                                                   2.8          3.5           4.5          
 Markets                                                                                    15.8         17.1          20.7         
 Global Transaction Services                                                                0.5          1.8           3.6          
 Alawwal Bank                                                                               7.9          7.9           6.9          
 Other                                                                                      2.0          1.9           2.9          
 Total credit and market risk RWAs                                                          31.7         35.8          45.0         
 Operational risk                                                                           2.8          2.8           4.0          
 Total RWAs                                                                                 34.5         38.6          49.0         
 
 
Notes: 
 
 (1)  Includes a single name charge taken in respect of the oil and gas portfolio.                                                                                                                                                                                                                                                          
 (2)  Williams & Glyn refers to the business formerly intended to be divested as a separate legal entity and comprises RBS England and Wales branch-based businesses, along with certain small and medium enterprises and corporate activities across the UK. During the period presented W&G has not operated as a separate legal entity.  
 (3)  Asia-Pacific portfolio.                                                                                                                                                                                                                                                                                                               
 (4)  European, the Middle East and Africa portfolio.                                                                                                                                                                                                                                                                                       
 
 
Segment Performance 
 
                                                            31 December  30 September  31 December  
                                                            2016         2016          2015         
 Loans and advances to customers (gross) by segment (1)     £bn          £bn           £bn          
 UK PBB                                                                                             
 Personal advances                                          6.0          6.0           6.0          
 Mortgages                                                  117.1        114.7         104.8        
 Business banking                                           6.4          6.4           5.3          
 Cards                                                      3.9          3.9           4.1          
 Other                                                      -            -             1.4          
 Total                                                      133.4        131.0         121.6        
                                                                                                    
 Ulster Bank RoI                                                                                    
 Mortgages                                                  15.3         16.0          13.8         
 Commercial real estate                                                                             
 - investment                                               0.7          1.0           0.7          
 - development                                              0.2          0.4           0.2          
 - other lending                                            3.9          4.4           3.9          
 Total                                                      20.1         21.8          18.6         
                                                                                                    
 Commercial Banking                                                                                 
 Commercial real estate                                     16.9         17.5          16.7         
 Asset and invoice finance                                  14.1         15.0          14.4         
 Private sector services (education, health etc)            6.9          6.9           6.7          
 Banks & financial institutions                             8.9          8.9           7.1          
 Wholesale and retail trade repairs                         8.4          8.2           7.5          
 Hotels and restaurants                                     3.7          3.6           3.3          
 Manufacturing                                              6.6          6.4           5.3          
 Construction                                               2.1          2.0           2.1          
 Other                                                      33.3         32.3          28.9         
 Total                                                      100.9        100.8         92.0         
                                                                                                    
 Private Banking                                                                                    
 Personal advances                                          2.3          2.3           2.7          
 Mortgages                                                  7.0          6.7           6.5          
 Other                                                      2.9          2.8           2.0          
 Total                                                      12.2         11.8          11.2         
                                                                                                    
 RBS International                                                                                  
 Corporate                                                  6.2          6.1           4.5          
 Mortgages                                                  2.6          2.6           2.5          
 Other                                                      -            -             0.4          
 Total                                                      8.8          8.7           7.4          
                                                                                                    
 Capital Resolution                                         13.6         17.9          25.9         
                                                                                                    
 Williams & Glyn (2)                                                                                
 Retail                                                     12.3         12.2          11.6         
 Commercial                                                 8.5          8.6           8.7          
 Total                                                      20.8         20.8          20.3         
                                                                                                    
 Central items                                              0.3          0.1           2.0          
                                                                                                    
 Balance sheet                                                                                      
 NatWest Markets                                                                                    
 Loans and advances to customer (excluding reverse repos)   17.4         19.9          16.1         
 Loans and advances to banks (excluding reverse repos) (3)  3.3          5.9         

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