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REG - Royal Bk Scot.Grp. - Half Yearly Report - Part 1 <Origin Href="QuoteRef">RBS.L</Origin> - Part 1

RNS Number : 9698N
Royal Bank of Scotland Group PLC
01 August 2014


The Royal Bank of Scotland Group plc

Interim Results 2014

Contents


Page



Highlights

1

Contacts

8

Presentation of information

9

Summary consolidated results

12

Analysis of results

14

Segment performance

24



Statutory results

69



Condensed consolidated income statement

69

Condensed consolidated statement of comprehensive income

70

Condensed consolidated balance sheet

71

Average balance sheet

72

Condensed consolidated statement of changes in equity

75

Condensed consolidated cash flow statement

77

Notes

78



Independent review report to The Royal Bank of Scotland Group plc

132

Disposal of Direct Line Group

134

Risk factors

135

Statement of directors' responsibilities

138



Additional information

139



Share information

139

Statutory results

139

Financial calendar

139



Appendix 1 Capital and risk management




Appendix 2 Income statement reconciliations



Forward-looking statements

Certain sections in this document contain 'forward-looking statements' as that term is defined in the United States Private Securities Litigation Reform Act of 1995, such as statements that include the words 'expect', 'estimate', 'project', 'anticipate', 'believe', 'should', 'intend', 'plan', 'could', 'probability', 'risk', 'Value-at-Risk (VaR)', 'target', 'goal', 'objective', 'will', 'endeavour', 'outlook', 'optimistic', 'prospects' and similar expressions or variations on such expressions.


In particular, this document includes forward-looking statements relating, but not limited to: the Group's restructuring and strategic plans, divestments, capitalisation, portfolios, net interest margin, capital and leverage ratios, liquidity, risk-weighted assets (RWAs), RWA equivalents (RWAe), return on equity (ROE), profitability, cost:income ratios, loan:deposit ratios, funding and risk profile; discretionary coupon and dividend payments; implementation of legislation of ring-fencing and bail-in measures; sustainability targets; litigation, regulatory and governmental investigations; the Group's future financial performance; the level and extent of future impairments and write-downs; and the Group's exposure to political risks, including the referendum on Scottish independence, credit rating risk and to various types of market risks, such as interest rate risk, foreign exchange rate risk and commodity and equity price risk. These statements are based on current plans, estimates and projections, and are subject to inherent risks, uncertainties and other factors which could cause actual results to differ materially from the future results expressed or implied by such forward-looking statements. For example, certain market risk disclosures are dependent on choices about key model characteristics and assumptions and are subject to various limitations. By their nature, certain of the market risk disclosures are only estimates and, as a result, actual future gains and losses could differ materially from those that have been estimated.


Other factors that could cause actual results to differ materially from those estimated by the forward-looking statements contained in this document include, but are not limited to: global and UK economic and financial market conditions and other geopolitical risks, and their impact on the financial industry in general and on the Group in particular; the ability to implement strategic plans on a timely basis, or at all, including the simplification of the Group's structure, rationalisation of and investment in its IT systems, the divestment of Citizens Financial Group and the exiting of assets in RBS Capital Resolution as well as the disposal of certain other assets and businesses as announced or required as part of the State Aid restructuring plan; the achievement of capital and costs reduction targets; ineffective management of capital or changes to capital adequacy or liquidity requirements; organisational restructuring in response to legislation and regulation in the United Kingdom (UK), the European Union (EU) and the United States (US); the implementation of key legislation and regulation including the UK Financial Services (Banking Reform Act) 2013 and the EU Recovery and Resolution Directive; the ability to access sufficient sources of capital, liquidity and funding when required; deteriorations in borrower and counterparty credit quality; litigation, government and regulatory investigations including investigations relating to the setting of interest rates and foreign exchange trading and rate setting activities; costs or exposures borne by the Group arising out of the origination or sale of mortgages or mortgage-backed securities in the US; the reliability and resilience of its IT system, the extent of future write-downs and impairment charges caused by depressed asset valuations; the value and effectiveness of any credit protection purchased by the Group; unanticipated turbulence in interest rates, yield curves, foreign currency exchange rates, credit spreads, bond prices, commodity prices, equity prices and basis, volatility and correlation risks; changes in the credit ratings of the Group; changes to the valuation of financial instruments recorded at fair value; competition and consolidation in the banking sector; the ability of the Group to attract or retain senior management or other key employees; regulatory or legal changes (including those requiring any restructuring of the Group's operations) in the UK, the US and other countries in which the Group operates or a change in UK Government policy; changes to regulatory requirements relating to capital and liquidity; changes to the monetary and interest rate policies of central banks and other governmental and regulatory bodies; changes in UK and foreign laws, regulations, accounting standards and taxes, including changes in regulatory capital regulations and liquidity requirements; impairments of goodwill; pension fund shortfalls; general operational risks; HM Treasury exercising influence over the operations of the Group; reputational risk; the conversion of the B Shares in accordance with their terms; limitations on, or additional requirements imposed on, the Group's activities as a result of HM Treasury's investment in the Group; and the success of the Group in managing the risks involved in the foregoing.

The forward-looking statements contained in this document speak only as of the date of this announcement, and the Group does not undertake to update any forward-looking statement to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

The information, statements and opinions contained in this document do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of any offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments.


Highlights

The Royal Bank of Scotland Group ("RBS") reports a profit before tax of 2,652 million for H1 2014, up from 1,374 million in H1 2013, driven by more favourable credit conditions and good results from RBS Capital Resolution, with a consequential beneficial impact on capital ratios.

Operating profit(1) for the period was 2,601 million, up from 708 million in H1 2013.

"The results show the steady progress we are making as we take the steps to be a much simpler, smaller and fairer bank. These results show that underneath all the noise and huge restructuring of recent years, RBS is a fundamentally stronger bank that can deliver good results for customers and shareholders."

"There is progress on all of our key priorities - capital is stronger, costs are lower and customer activity is gradually improving - although we have only just started with our programme to make it easier for customers to do more business with us."

"But let me sound a note of caution. We are actively managing down a slate of significant legacy issues. This includes significant conduct and litigation issues that will likely hit our profits going forward. I am pleased we have had two good quarters, but no one should get ahead of themselves here - there are bumps in the road ahead of us."

"These results are pleasing but no one at this bank is complacent about the challenges ahead."

Ross McEwan, Chief Executive

Note:

(1)

Operating profit before tax, own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals and RFS Holdings minority interest ('operating profit'). Statutory operating profit before tax was 2,652 million for the half year ended 30 June 2014.



Highlights

Key financial data


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013*


2014

2014*

2013*


m

m


m

m

m








Total income (1)

9,978

10,608


4,925

5,053

5,447

Operating expenses (2)

(7,108)

(7,750)


(3,700)

(3,408)

(4,156)

Operating profit before impairment losses (3)

2,870

2,858


1,225

1,645

1,291

Impairment (losses)/recoveries

(269)

(2,150)


93

(362)

(1,117)








Operating profit (3)

2,601

708


1,318

1,283

174








Own credit adjustments

(51)

376


(190)

139

127

Gain on redemption of own debt

20

191


-

20

242

Write-down of goodwill

(130)

-


(130)

-

-

Strategic disposals

191

-


-

191

6

RFS Holdings minority interest

21

99


12

9

(1)








Profit before tax

2,652

1,374


1,010

1,642

548








Profit attributable to ordinary and B shareholders

1,425

535


230

1,195

142








*Restated - refer to page 10.











30 June

31 March

31 December

Capital and balance sheet

2014

2014

2013





Funded balance sheet (4)

736bn

746bn

740bn

Total assets

1,011bn

1,024bn

1,028bn

Loan:deposit ratio (5)

96%

97%

94%

Common Equity Tier 1 ratio

10.1%

9.4%

8.6%

Leverage ratio (6)

3.7%

3.6%

3.4%

Tangible net asset value per ordinary and B share (7)

376p

376p

363p

Liquidity portfolio

138bn

131bn

146bn

Liquidity coverage ratio (LCR) (8)

104%

103%

102%

Net stable funding ratio (NSFR) (9)

111%

110%

118%

Notes:

(1)

Excluding own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals and RFS Holdings minority interest.

(2)

Excluding RFS Holdings minority interest and write-down of goodwill.

(3)

Operating profit before tax, own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals, and RFS Holdings minority interest.

(4)

Funded balance sheet represents total assets less derivatives.

(5)

Net of provisions, including disposal groups and excluding repurchase agreements.

(6)

Leverage ratio represents CRR end-point Tier 1 capital as a percentage of the exposure based on the Basel Committee on Banking Supervision (BCBS) January 2014 proposal.

(7)

Tangible net asset value per ordinary and B share represents total tangible equity divided by the number of ordinary shares in issue and the effect of convertible B shares.

(8)

In January 2013, the BCBS published its final guidance for calculating LCR which is currently expected to come into effect from January 2015 on a phased basis. Pending the finalisation of the LCR rules within the EU, RBS monitors the LCR based on its own interpretations of current guidance available for EU LCR reporting. Therefore, the reported LCR will change over time with regulatory developments. Due to differences in interpretation of the rules RBS's ratio may not be comparable with those of other financial institutions.

(9)

The NSFR for all periods has been calculated using RBS's current interpretations of the existing rules relating to various BCBS guidance to date. Ratios for 31 March 2014 and 31 December 2013 have been revised accordingly. BCBS is expected to issue revised guidance on the NSFR towards the end of 2014 or early 2015.



Highlights

Key points

H1 2014 performance

Operating performance in the first half of 2014 was good, with all customer-facing businesses reporting improved operating profits compared with H1 2013. Operating profit(1) of 2,601 million included 514 million of restructuring costs (compared with 271 million in H1 2013) and 250 million of litigation and conduct costs, with 150 million added to provisions for Payment Protection Insurance and 100 million to interest rate swap redress provisions.



Operating profit(1), excluding restructuring and litigation and conduct costs ('adjusted operating profit'), improved to 3,365 million, compared with 1,599 million in H1 2013.



Total income declined 6% to 9,978 million. Growth of 3% in Personal & Business Banking (PBB) and 2% in Commercial & Private Banking (CPB) was more than offset by lower income, down 10%, in Corporate & Institutional Banking (CIB), reflecting its smaller balance sheet and reduced risk profile. Net interest margin improved to 2.17%, up 20 basis points compared with H1 2013, with continuing benefits from deposit repricing in PBB and CPB outweighing modest erosion of asset margins.



Total expenses were 8% lower at 7,108 million, including 514 million of restructuring costs and 250 million of litigation and conduct costs. Operating expenses, excluding restructuring and litigation and conduct costs ('adjusted operating expenses'), were down 8% to 6,344 million. Overall headcount has fallen by 8,000 over the past 12 months.



Impairment losses declined by 1,881 million to 269 million. All core businesses showed significant reductions in impairment losses as UK and Irish credit conditions continued to improve. In RBS Capital Resolution (RCR) there was a net write-back of provisions, reflecting disposals at favourable prices. At 30 June 2014, risk elements in lending (REIL) represented 8.3% of gross loans to customers, compared with 9.4% at 31 December 2013.



Profit before tax was 2,652 million compared with 1,374 million in the first half of 2013, including a gain of 191 million from the sale of the remaining interest in Direct Line Insurance Group in Q1 2014 and a write-down of goodwill of 130 million in Q2 2014. Own credit adjustment was a charge of 51 million compared with a credit of 376 million in H1 2013 which also included a gain of 191 million on redemption of own debt compared with 20 million in H1 2014.



The tax charge was 733 million, representing 27.6% of profit before tax, and included a 76 million write-off of deferred tax assets.



The Common Equity Tier 1 (CET1) capital ratio strengthened to 10.1%(2) from 8.6% at the end of 2013, principally driven by reductions in risk-weighted assets in CIB and RCR and the retained profit for the period. RBS remains on track to achieve its medium-term capital targets.



After charging the initial 320 million Dividend Access Share retirement dividend, profit attributable to ordinary and B shareholders was 1,425 million. Tangible net asset value per ordinary and B share was 376p at 30 June 2014 compared with 363p at the end of 2013.



Highlights

Key points (continued)

Q2 2014 performance

Operating profit(1) in Q2 2014 was 1,318 million, compared with 174 million in Q2 2013 and 1,283 million in Q1 2014. Restructuring costs totalled 385 million and litigation and conduct costs 250 million. Adjusted operating profit rose to 1,953 million, compared with 893 million in Q2 2013 and 1,412 million in Q1 2014.



Total income was 10% lower than in Q2 2013 at 4,925 million, with a 4% improvement in UK PBB more than offset by the 13% reduction in CIB, reflecting its smaller balance sheet and lower risk levels. Within CIB, Rates, Currencies and Credit income was 765 million, down 10% from Q2 2013 and 25% from Q1 2014. Citizens Financial Group benefited from a net gain of $283 million on the sale of its Illinois branch network.



Adjusted operating expenses were 3,065 million, down 11% from Q2 2013 and 7% from Q1 2014.



Impairments amounted to a net release of 93 million compared with losses of 1,117 million in Q2 2013 and 362 million in Q1 2014, benefiting from improvements in bad debt flows and latent provision releases totalling 258 million, primarily reflecting improving credit conditions.



Profit before tax totalled 1,010 million, after a write-down of goodwill of 130 million and a charge of 190 million for own credit. Profit attributable to ordinary and B shareholders was 230 million, after charging the initial 320 million Dividend Access Share retirement dividend.

Balance sheet

Funded assets fell to 736 billion, down 107 billion from June 2013, principally driven by the reduction in CIB's balance sheet and the run-off of RCR and Non-Core assets.


In UK PBB, gross new mortgage lending totalled 9.8 billion in H1 2014, a market share of 9.9%. Repayments remain high, with the low interest rate environment enabling higher levels of principal repayment.


In CPB, Commercial Banking, loans and advances in the growable book increased to 64.9 billion, up 2billion from the prior year, but this was offset by a 2.8 billion planned decline in the non-growable book, which comprises real estate finance, businesses in restructuring and excess single-name concentrations.


Overall SME applications were 11% higher in H1 2014 than in the prior year and gross new lending was up 31% at 5.0 billion, with run-off remaining at a similar level to previous years.


Total net lending flows reported within the scope of the Funding for Lending Scheme were minus 1.5 billion in Q2 2014 with the majority of the decline in large corporates.

Risk-weighted assets (RWAs) fell to 392 billion at the end of June 2014, down 22 billion from the end of March 2014.



The CET1 ratio was 10.1%(2) at the end of June 2014, up from 8.6% at the end of 2013 and 9.4% at the end of March 2014 reflecting the attributable profit for the period and lower RWAs.



The bank's liquid asset buffer was 138 billion at the end of June 2014, up slightly from the first quarter but down from 146 billion at the end of 2013, leaving ample headroom to accommodate lending growth in H2 2014.



Highlights

Key points (continued)

Segmental performance

Personal & Business Banking


Operating profit increased to 1,049 million from 307 million in the first half of 2013. Adjusted operating profit was 1,232 million in H1 2014, up from 622 million in H1 2013. The increase in adjusted operating profit was principally driven by a decline in impairment losses, predominantly in Ulster Bank. In addition, income grew by 5% in UK PBB with higher personal mortgage and deposit balances and stronger deposit margins.


Within PBB, UK Personal & Business Banking (UK PBB) operating profit increased to 994 million from 688 million in the first half of 2013. Adjusted operating profit rose 22% to 1,163 million, driven by strong income growth (up 5% compared with H1 2013) and a 42% decline in impairment losses.


Ulster Bank operating profit increased to 55 million from a loss of 381 million in the first half of 2013. Adjusted operating profit was 69 million compared with a loss of 335 million in H1 2013, principally as a result of the marked improvement in impairment losses.

Commercial & Private Banking


Operating profit increased to 780 million from 501 million in the first half of 2013. Adjusted operating profit of 895 million was 60% higher than in H1 2013, with net interest income benefiting from improving deposit margins and impairment losses substantially reduced.


Commercial Banking operating profit increased to 635 million from 413 million in the first half of 2013. Adjusted operating profit rose by 60% to 747 million, with the effect of repricing activity offsetting the impact of a decline in CIB (Markets) revenue share income. Lower impairments reflected fewer significant individual cases together with 60 million of latent provision releases.


Private Banking operating profit was 145 million compared with 88 million in the first half of 2013. Adjusted operating profit was 59% higher at 148 million, with net interest income benefiting from improved deposit margins and with cost saving initiatives contributing to an 8% reduction in adjusted expenses.

Corporate & Institutional Banking


Operating profit was 308 million, compared with a loss of 197 million in H1 2013. Adjusted operating profit was 549 million, up 85% from H1 2013. The improvement primarily reflected lower impairments (a net recovery of 39 million compared with losses of 223 million in the prior year).


While Rates income improved from a weak H1 2013 (up 40%), Currencies declined by 27% and Credit by 22%, reflecting lower market volatility and the reduction in CIB's RWA deployment.


RWAs fell from 147 billion to 128 billion driven by deleveraging, mitigation and risk-reduction.

Citizens Financial Group


Operating profit increased by 68 million ($158 million), or 19%, to 421 million ($704 million), reflecting the sale of the Illinois retail branches and small business and select middle market relationships in the Illinois market. Excluding the impact of the sale, $283 million net gain, and restructuring costs of $115 million (H1 2013 - $5 million), operating profit was down 3% driven by lower non-interest income and higher impairment losses partially offset by higher net interest income.


The Illinois branch transaction, completed on 20 June 2014, resulted in a net gain of $283 million and restructuring costs of $17 million.


Net interest income rose 14%, reflecting an expanded investment securities portfolio and 8% growth in average loans and advances, driven by the transfer of a $3.6 billion portfolio from Non-Core.



Highlights

Key points (continued)

Segmental performance (continued)

RBS Capital Resolution


Over the course of H1 2014 RCR reduced funded assets by 8 billion, or 28%, to 21 billion. RWA equivalent(3) decreased by 21 billion, or 33%, to 44 billion.


Operating loss in H1 2014 was 48 million, with an operating profit of 66 million recorded in the second quarter of the year, driven by net impairment releases of 128 million.


The combined effect of the small operating loss and RWA equivalent reduction was net CET1 capital accretion of 2 billion.

Building the number one bank for trust and service in the UK

RBS is making steady progress towards building a simpler, smaller and fairer bank, and remains focused on delivering the commitments for personal and business customers it announced on 27 February 2014.


RBS now offers its best rates to existing credit card and home insurance customers, adding to earlier progress on savings, mortgages, loans and current accounts. There is now no deal across the entire Personal Banking product set that is not available to existing customers.


Customer letters and emails have been simplified, and simplification of the product set has continued, with the number of products on offer to Personal Banking customers reduced by 29% since 2012; this will reach over 50% by end 2014.


The branch refurbishment programme has continued with a further roll-out of WiFi.


RBS has reduced the time taken to open an account from five days to one for most personal customers.


By the end of the year, 84% of business banking frontline staff will be based in or above a branch. So that more time can be spent with customers, a further 40 experienced relationship managers have been allocated to serve commercial customers, with a central focus on lending.


Lending procedures are being improved. Lending decisions for commercial customers will by the end of the year be made within five days for all but the most complex applications.

Performance measures(4)


Measure

2013

H1 2014

Medium-term

Long-term







Efficiency

Cost:income ratio

95%

71%

~55%

~50%


Adjusted cost:income ratio(5)

72%

64%



Returns

Return on tangible equity

Negative

7%

~9-11%

~12%+

Capital strength

Common Equity Tier 1 ratio(6)

8.6%

10.1%

12%

12%


Leverage ratio(7)

3.4%

3.7%

3.5-4%

4%

Notes:

(1)

Operating profit before tax, own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals and RFS Holdings minority interest ('operating profit'). Statutory operating profit before tax was 2,652 million for the half year ended 30 June 2014.

(2)

The CET1 ratio includes the benefit of the retained profit for the period.

(3)

RWA equivalent (RWAe)is an internal metric that measures the equity capital employed in segments. RWAe converts both performing and non-performing exposures into a consistent capital measure, being the sum of the regulatory RWAsand the regulatory capital deductions, the latter converted to RWAe by applying a multiplier of 10.

(4)

This table contains forecasts with significant contingencies. Please refer to 'Forward-looking statements' and 'Risk factors'.

(5)

Excluding restructuring costs and litigation and conduct costs.

(6)

CRR end-point basis.

(7)

BCBS basis (refer to page 20 for further details).



Highlights

Outlook

These results reflect increasing economic confidence and improvements in asset values seen in RBS's core UK and Irish markets. Economic growth is expected to continue, although the pace may moderate.

NIM is expected to remain close to H1 levels, with the majority of deposit re-pricing benefits having now taken place.

Income from the fixed income product suite is expected to be lower in the second half of 2014, reflecting both normal seasonal trends and the continuation of the bank's reduced balance sheet risk appetite.

RBS remains on track to deliver its target of 1 billion cost reductions in 2014. Restructuring costs are expected to be higher in the second half of 2014 as the pace of activity to reduce costs in later years picks up. A restructuring charge of around 1.5 billion is expected for 2014, with overall restructuring costs still expected to be around 5 billion over 2014 to 2017 as the change agenda across the bank from economic, legal and regulatory perspectives remains very full.

Credit impairment charges in the second half of the year are expected to remain low, subject to macro economic conditions, resulting in a full year charge of around 1 billion, although at these low levels there will be volatility from quarter to quarter.

RCR funded assets are expected to be down from 29 billion at its inception to around 15 to 18billion at the end of 2014. The overall cost (comprising impairments, disposal losses and running expenses) for RCR to achieve its goals was originally expected to be around 4.0 to 4.5 billion between 2014 and 2016. In light of the strong performance in the first half and the more favourable economic environment, these costs are now expected to total around 2.5 to 3.0 billion, of which c.0.8 billion in 2014, although outcomes are subject to significant potential volatility.

The bank is making good progress towards achieving its target CET1 ratio of 11% by the end of 2015 and at least 12% by the end of 2016. However, ongoing conduct and regulatory investigations and litigation continue to present challenges and uncertainties and are expected to be a drag on capital generation over the coming quarters. The timing and amounts of any further settlements or redress remain uncertain and could be significant.


Contacts

For analyst enquiries:






Richard O'Connor

Head of Investor Relations

+44 (0) 20 7672 1758







For media enquiries:






RBS Press Office


+44 (0) 131 523 4205

Announcement and slides

This announcement and the background slides are available on www.rbs.com/results

Financial supplement

A financial supplement containing income statement and balance sheet information for the last nine quarters is available on www.rbs.com/results


Presentation of information

The financial information on pages 12 to 68, prepared using the Group's accounting policies, shows the operating performance of RBS on a non-statutory basis which excludes own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals and RFS Holdings minority interest (RFS MI). Information is provided in this form to give a better understanding of the results of RBS's operations.

Divisional Reorganisation

Organisational change

On 27 February 2014, RBS announced a refreshed strategic direction with the ambition of building a bank which earns its customers' trust by serving them better than any other bank.

Business structure

RBS is now structured to deliver this ambition by organising itself around the needs of its customers, so as to combine customer groups with similar needs into franchises able to deliver co-ordinated services.

The reorganised bank will be a UK-focused retail and corporate bank with an international footprint to drive its corporate business. The previously reported operating divisions are now realigned into three franchises:

Personal & Business Banking (PBB) serves individual and mass affluent customers together with small businesses (generally up to 2 million turnover), with more business bankers moving back into branches. PBB comprises two reportable segments, UK Personal & Business Banking, including Williams & Glyn, (UK PBB) and Ulster Bank.



Commercial & Private Banking (CPB) serves commercial and mid-corporate customers and high net worth individuals, deepening relationships with commercial clients, operating overseas through its market-leading trade and foreign exchange services, while connecting our private banking brands more effectively to successful business owners and entrepreneurs. CPB comprises two reportable segments, Commercial Banking and Private Banking.



Corporate & Institutional Banking (CIB) serves our corporate and institutional clients primarily in the UK and Western Europe, as well as those US and Asian multinationals with substantial trade and investment links in the region, with debt financing, risk management and trade services, focusing on core product capabilities that are of most relevance to our clients. CIB is a single reportable segment.

In addition to the segments noted above, RBS will continue to manage and report Citizens Financial Group (CFG) and RBS Capital Resolution (RCR) separately until disposal or wind-down. Residual unallocated costs will continue to be reported within Central items.

In the new reporting structure, US Retail & Commercial (US R&C) is now referred to as CFG and Wealth is now referred to as Private Banking.

Comparatives have been restated accordingly.



Presentation of information

Reporting changes

In order to present a more complete picture of funding, operational and business costs of the franchises and operating segments, the following reporting changes have been implemented:

To improve the transparency of the operating performance of the reportable segments, a number of previously reported reconciling items (Payment Protection Insurance costs, Interest Rate Hedging Products redress and related costs, regulatory and legal actions, restructuring costs, amortisation of purchased intangible assets and bank levy) have now been allocated to the reportable segments. Only the following will now be reported as reconciling items:

Own credit adjustments



Gain on redemption of own debt



Write-down of goodwill



Strategic disposals



RFS Holdings minority interest

Revised allocation of costs

As part of its internal reorganisation, RBS has centralised all services and functions. The costs relating to Services and Functions previously reported as direct expenses in the divisions are now reallocated to businesses using appropriate drivers and reported as indirect expenses in the segmental income statements.

Treasury allocations

The basis of allocation of Treasury costs has been amended to align the recovery of funding and hedging costs across RBS and for the transfer of certain assets and their associated costs out of Treasury.

Revised segmental return on equity

For the purposes of computing segmental return on equity, notional equity is calculated as a percentage of the monthly average of segmental RWAs. Previously, notional equity was allocated at 10% of RWAs after capital deductions (RWAe). This has been revised to 12% of RWAs across all businesses.

Comparatives have been restated accordingly.

For further information on the restatements refer to the Q2 2014 Restatement Document dated 21 July 2014, available on www.investors.rbs.com/restatement



Presentation of information

Statutory results

The condensed consolidated income statement, condensed consolidated statement of comprehensive income, condensed consolidated balance sheet, condensed consolidated statement of changes in equity, condensed consolidated cash flow statement and related notes presented on pages 69 to 131inclusive are on a statutory basis. Reconciliations between the non-statutory basis and statutory basis are included in Appendix 2.

Non-Core

Non-Core was dissolved with effect from 31 December 2013.

RBS Capital Resolution

RBS Capital Resolution (RCR) was established with effect from 1 January 2014 by the transfer of capital intensive and higher risk assets from existing divisions. No business lines moved to RCR and prior period segmental reporting has not been restated. The results of RCR were reported separately for the first time in Q1 2014.


Summary consolidated income statement

for the period ended 30 June 2014


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013*


2014

2014*

2013*


m

m


m

m

m








Net interest income

5,496

5,442


2,798

2,698

2,770

Non-interest income

4,482

5,166


2,127

2,355

2,677








Total income (1)

9,978

10,608


4,925

5,053

5,447

Operating expenses (2)

(7,108)

(7,750)


(3,700)

(3,408)

(4,156)








Operating profit before impairment losses (3)

2,870

2,858


1,225

1,645

1,291

Impairment (losses)/recoveries

(269)

(2,150)


93

(362)

(1,117)








Operating profit (3)

2,601

708


1,318

1,283

174

Own credit adjustments

(51)

376


(190)

139

127

Gain on redemption of own debt

20

191


-

20

242

Write-down of goodwill

(130)

-


(130)

-

-

Strategic disposals

191

-


-

191

6

RFS Holdings minority interest

21

99


12

9

(1)








Operating profit before tax

2,652

1,374


1,010

1,642

548

Tax charge

(733)

(678)


(371)

(362)

(328)








Profit from continuing operations

1,919

696


639

1,280

220

Profit from discontinued operations, net of tax

35

138


26

9

9








Profit for the period

1,954

834


665

1,289

229

Non-controlling interests

(42)

(117)


(23)

(19)

14

Other owners' dividends

(167)

(182)


(92)

(75)

(101)

Dividend Access Share dividend

(320)

-


(320)

-

-








Profit attributable to ordinary and B shareholders

1,425

535


230

1,195

142

*Restated - see page 10.

Notes:

(1)

Excluding own credit adjustments, gain on redemption of own debt, strategic disposals and RFS Holdings minority interest.

(2)

Excluding RFS Holdings minority interest and write-down of goodwill.

(3)

Operating profit before tax, own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals, and RFS Holdings minority interest.

Analysis of results is set out on pages 14 to 23.


Summary consolidated balance sheet

at 30 June 2014


30 June

31 March

31 December


2014

2014

2013


m

m

m





Cash and balances at central banks

68,670

69,647

82,659

Net loans and advances to banks (1,2)

28,904

28,302

27,555

Net loans and advances to customers (1,2)

385,554

390,780

390,825

Reverse repurchase agreements and stock borrowing

81,705

78,213

76,413

Debt securities and equity shares

120,628

130,498

122,410

Settlement balances

19,682

16,900

5,591

Intangible assets

12,173

12,428

12,368

Other assets (3)

18,886

19,708

22,018





Funded assets

736,202

746,476

739,839

Derivatives

274,906

277,294

288,039





Total assets

1,011,108

1,023,770

1,027,878





Bank deposits (2,4)

39,179

35,371

35,329

Customer deposits (2,4)

401,226

401,276

414,396

Repurchase agreements and stock lending

83,262

88,776

85,134

Debt securities in issue

59,087

61,755

67,819

Settlement balances

15,128

17,175

5,313

Short positions

39,019

37,850

28,022

Subordinated liabilities

24,809

24,139

24,012

Other liabilities (3)

18,348

21,986

23,112





Liabilities excluding derivatives

680,058

688,328

683,137

Derivatives

270,087

274,506

285,526





Total liabilities

950,145

962,834

968,663

Non-controlling interests

618

612

473

Owners' equity

60,345

60,324

58,742





Total liabilities and equity

1,011,108

1,023,770

1,027,878





Memo:




Tangible equity (5)

42,880

42,604

41,082

Tangible net asset value per ordinary and B share

376p

376p

363p

Notes:

(1)

Excludes reverse repurchase agreements and stock borrowing.

(2)

Excludes disposal groups.

(3)

Includes disposal groups.

(4)

Excludes repurchase agreements and stock lending.

(5)

Tangible equity is equity attributable to ordinary and B shareholders less intangible assets.

Key points

30 June 2014 compared with 31 March 2014

Funded assets decreased by 10 billion to 736 billion principally attributable to lower debt securities balances within CIB coupled with RCR disposals and run-off.



Net loans and advances to customers decreased by 5 billion to 386 billion primarily driven by RCR run-off and disposals and the impact of sterling strengthening on US dollar denominated loans, partly offset by strong mortgage balance growth in UK PBB.



Customer deposits remained stable at 401 billion as lower deposits in Private Banking, driven by repricing, and lower balances in CIB were offset by increased deposits in UK PBB.


Analysis of results


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013

Net interest income

m

m


m

m

m








Net interest income (1)

5,468

5,435


2,784

2,684

2,748








Average interest-earning assets (1)

507,268

556,294


502,347

512,244

552,072








Net interest margin







- RBS

2.17%

1.97%


2.22%

2.12%

2.00%

- Personal & Business Banking

3.39%

3.15%


3.40%

3.37%

3.20%

- Commercial & Private Banking

2.90%

2.69%


2.91%

2.89%

2.77%

- Citizens Financial Group

2.94%

2.90%


2.93%

2.94%

2.89%

Note:

(1)

For further analysis and details refer to pages 73 and 74.

Key points

H1 2014 compared with H1 2013

Net interest income improved by 1% to 5,468 million. The increase was consistent across all businesses, with notable improvements in PBB (97 million, 4%) and CPB (90 million, 7%).



Net interest margin (NIM) increased by 20 basis points to 2.17%, driven by deposit repricing initiatives across a number of businesses. The benefit of reduced funding costs outweighed lower yields on assets.

Q2 2014 compared with Q1 2014

Net interest income improved by 4% to 2,784 million principally driven by improved margins and an additional day in the quarter.



NIM increased by 10 basis points to 2.22%, driven by lower funding costs, reflecting repricing initiatives across a number of businesses, RCR run-off and a small number of one-off recoveries.

Q2 2014 compared with Q2 2013

Net interest income improved by 1% to 2,784 million reflected by improved margins.



NIM increased by 22 basis points to 2.22% benefiting from repricing initiatives across a number of businesses.



Analysis of results


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013

Non-interest income

m

m


m

m

m








Net fees and commissions

2,118

2,248


1,063

1,055

1,142

Income from trading activities

1,482

1,890


626

856

874

Other operating income

882

1,028


438

444

661








Total non-interest income

4,482

5,166


2,127

2,355

2,677

Key points

H1 2014 compared with H1 2013

Non-interest income declined by 684 million or 13%, principally reflecting a 22% reduction in income from trading activities, in line with CIB's smaller balance sheet and reduced risk profile.



A net gain of 170 million ($283 million) was recorded on CFG's sale of its Illinois branch network.



Gains on the disposal of available-for-sale securities in Treasury were down 245 million to 215 million for H1 2014 (Q2 2014 - 15 million; Q1 2014 - 200 million).

Q2 2014 compared with Q1 2014

Non-interest income declined by 228 million or 10%, principally reflecting the seasonality of CIB income and lower disposal income in RCR. This was partly offset by the net gain on sale from CFG's branch sale.

Q2 2014 compared with Q2 2013

Non-interest income declined by 550 million or 21%, which included the weaker performance of Currencies within CIB. This was largely in line with overall market trends and reflected weak client demand and low volatility.


These movements were partly offset by the stronger performance of Rates in CIB and the net gain on sale of the Illinois retail branches, coupled with higher current account-related fee income.



Analysis of results


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013**


2014

2014**

2013**

Operating expenses

m

m


m

m

m








Staff expenses

3,340

3,585


1,693

1,647

1,764

Premises and equipment

1,079

1,079


485

594

526

Other

1,292

1,479


605

687

801

Restructuring costs*

514

271


385

129

149

Litigation and conduct costs

250

620


250

-

570








Administrative expenses

6,475

7,034


3,418

3,057

3,810

Depreciation and amortisation

551

716


282

269

346

Write-down of other intangible assets

82

-


-

82

-








Operating expenses

7,108

7,750


3,700

3,408

4,156








Memo item







Adjusted operating expenses (1)

6,344

6,859


3,065

3,279

3,437








*Restructuring costs impact:







- staff expenses

196

142


153

43

76

- premises and equipment

196

25


137

59

22

- other

122

104


95

27

51








Restructuring costs

514

271


385

129

149








Staff costs as a % of total income

33%

34%


34%

33%

32%

Cost:income ratio

71%

73%


75%

67%

76%

Cost:income ratio - adjusted (1)

64%

65%


62%

65%

63%

**Restated - see page 10.

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.

Key points

H1 2014 compared with H1 2013

Operating expenses were 642 million, 8%, lower. Adjusted operating expenses decreased by 515 million or 8% to 6,344 million. Much of the decrease was achieved in CIB through headcount reductions and tight control of discretionary expenditure. Overall operating expense trends are starting to show the benefits of the reshaping of the bank's cost base.



Litigation and conducts costs totalled 250 million compared with 620 million in H1 2013, with an additional provision of 150 million (H1 2013 - 160 million) for Payment Protection Insurance redress recorded in UK PBB and a further 100 million (H1 2013 - 150 million) relating to interest rate hedging product redress booked within Commercial Banking and CIB. H1 2013 included provisions for other regulatory and legal actions of 385 million in CIB.



Restructuring costs increased by 243 million to 514 million, including significant charges in relation to Williams & Glyn and to the restructuring of the property portfolio.



Analysis of results

Key points (continued)

Q2 2014 compared with Q1 2014

Operating expenses were up 292 million, 9% reflecting higher restructuring and litigation and conduct costs. Adjusted operating expenses decreased by 214 million or 7%. This was principally driven by lower staff costs in CIB, operational cost saving initiatives in CPB and lower costs in PBB. This was only partly offset by higher staff costs in RCR.

Q2 2014 compared with Q2 2013

Operating expenses were down 456 million, 11%, reflecting lower litigation and conduct costs. Adjusted operating expenses decreased by 372 million or 11%. The fall was consistent across all businesses, with notable declines in CIB (114 million, 11%), CPB (46 million, 7%). The decrease was helped by favourable foreign exchange movements.



Analysis of results


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013

Impairment losses/(recoveries)

m

m


m

m

m








Loans

271

2,161


(89)

360

1,125

Securities

(2)

(11)


(4)

2

(8)








Total impairment losses/(recoveries)

269

2,150


(93)

362

1,117








Loan impairment losses/(recoveries)







- individually assessed

113

1,472


(42)

155

826

- collectively assessed

348

734


221

127

293

- latent

(180)

(36)


(258)

78

15








Customer loans

281

2,170


(79)

360

1,134

Bank loans

(10)

(9)


(10)

-

(9)








Loan impairment losses/(recoveries)

271

2,161


(89)

360

1,125








RBS excluding RCR/Non-Core

290

1,258


36

254

659

RCR

(19)

n/a


(125)

106

n/a

Non-Core

n/a

903


n/a

n/a

466








RBS

271

2,161


(89)

360

1,125








Customer loan impairment charge as a % of







gross loans and advances (1)







RBS excluding RCR/Non-Core

0.2%

0.6%


-

0.3%

0.7%

RCR

(0.1%)

n/a


(1.7%)

1.2%

n/a

Non-Core

n/a

3.9%


n/a

n/a

4.0%












30 June

31 March

31 December





2014

2014

2013








Loan impairment provisions




22.4bn

24.2bn

25.2bn

Risk elements in lending




34.1bn

37.4bn

39.4bn

Provision coverage (2)




66%

65%

64%

Notes:

(1)

Excludes reverse repurchase agreements and includes disposals groups.

(2)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

Key points

H1 2014 compared with H1 2013

Loan impairment losses declined sharply by 1,890 million or 87%, including 180 million of releases of latent provisions (H1 2013 - 36 million). Asset quality continued to improve in the UK and Ireland.



Loan impairments in RCR amounted to a net recovery of 19 million.



Provision coverage strengthened to 66% compared with 64% at the end of 2013. REIL were 5.3 billion lower and represented 8.3% of gross customer loans, compared with 9.4% at the end of 2013.

Q2 2014 compared with Q1 2014

A net recovery of 89 million was recorded in Q2 2014, compared with losses of 360 million in Q1 2014.



The improvement in loan impairment losses was driven by the release of latent provisions in CPB and CIB and by a strong credit performance in RCR (a net recovery of 125 million compared with losses of 106 million in Q1 2014).



REIL fell by 3.3 billion. As a percentage of gross loans to customers, REIL declined to 8.3% from 9.0% at 31 March 2014.



Analysis of results

Key points (continued)

Q2 2014 compared with Q2 2013

Loan impairment recoveries totalled 89 million compared with losses of 1,125 million in Q2 2013 which included 466 million in respect of Non-Core.



The improvement in impairments reflected significantly lower losses in Ulster Bank reflecting stronger credit metrics and the benefits of the investment in programmes to support customers in financial difficulty, and continued strong recoveries across UK PBB and release of latent provisions and non-repeat of significant individual cases in CPB.



In Q2 2014 loan impairment recoveries in RCR were 125 million.



Analysis of results





Capital and leverage ratios




CRR end-point basis (1)


30 June

31 March

31 December


2014

2014

2013 (2)

Capital

bn

bn

bn





CET1

39.7

39.1

36.8

Tier 1

39.7

39.1

36.8

Total

48.7

47.3

45.5





RWAs by risk








Credit risk




- non-counterparty

283.3

295.2

317.9

- counterparty

38.6

41.3

39.1

Market risk

33.4

41.0

30.3

Operational risk

36.8

36.8

41.8






392.1

414.3

429.1





Risk asset ratios

%

%

%





CET1

10.1

9.4

8.6

Tier 1

10.1

9.4

8.6

Total

12.4

11.4

10.6






30 June

31 March

31 December

Leverage ratio (3)

2014

2014

2013





Tier 1 capital - bn

39.7

39.1

36.8

Exposure - bn

1,070.2

1,083.4

1,082.0

Leverage ratio - % (3)

3.7

3.6

3.4

Notes:

(1)

Capital Requirements Regulation (CRR) as implemented by the Prudential Resolution Authority in the UK, with effect from 1 January 2014.

(2)

Estimated.

(3)

Leverage ratio is calculated using:

CRR end-point Tier 1 capital; and

Exposure measure based on guidance in the BCBS 270 proposal issued in January 2014, supplemented by the instructions in the March 2014 Basel III Quantitative Impact Study and the related FAQs.

See Appendix 1 for further details on capital and leverage.

Key points

30 June 2014 compared with 31 March 2014

The CRR end-point CET 1 ratio improved to 10.1% from 9.4%, principally driven by retained earnings after charging the initial DAS dividend of 320 million, and continuing reduction in RWAs and expected loss.



RWAs decreased by 22 billion principally reflecting the 12 billion fall in CIB driven by risk reductions and mitigation costs and 5 billion of run-off and disposals in RCR.



Analysis of results

Key points (continued)

Capital and leverage ratios(continued)

30 June 2014 compared with 31 December 2013

The CRR end-point CET 1 ratio improved to 10.1% from 8.6%, principally driven by retained earnings, continuing reduction in RWAs and regulatory capital deductions relating to deferred tax assets and expected loss.



RWAs decreased by 37 billion principally attributable to the risk reductions and mitigation actions in CIB, and run-off and disposals in RCR.



Leverage ratio improved by 30 basis points reflecting attributable profit, lower regulatory deductions as well as lower leverage exposure, particularly relating to derivatives in CIB.

For further details of RBS's capital and leverage ratios refer to Appendix 1.



Analysis of results





30 June

31 March

31 December

Balance sheet

2014

2014

2013





Funded balance sheet (1)

736bn

746bn

740bn

Total assets

1,011bn

1,024bn

1,028bn

Net loans and advances to customers (2)

387bn

392bn

393bn

Customer deposits (3)

401bn

404bn

418bn

Loan:deposit ratio - RBS (4)

96%

97%

94%

Loan:deposit ratio - RBS excluding RCR/Non-Core (4)

93%

93%

89%

Equity attributable to ordinary and B shareholders

55bn

55bn

53bn

Intangible assets

12bn

12bn

12bn

Tangible net assets

43bn

43bn

41bn

Number of ordinary and equivalent B shares in issue

11,400m

11,341m

11,303m

Tangible net asset value per ordinary and B share (5)

376p

376p

363p

Notes:

(1)

Funded balance sheet represents total assets less derivatives.

(2)

Excludes reverse repurchase agreements and stock borrowing, and includes disposal groups.

(3)

Excludes repurchase agreements and stock lending, and includes disposal groups.

(4)

Net of provisions, including disposal groups and excluding repurchase agreements. Excluding disposal groups, the loan:deposit ratios for RBS at 30 June 2014 was 96% (31 March 2014 - 97%; 31 December 2013 - 94%).

(5)

Tangible net asset value per ordinary and B share represents total tangible equity divided by the number of ordinary shares in issue and the effect of convertible B shares.

Key points

30 June 2014 compared with 31 March 2014

Funded assets decreased by 10 billion to 736 billion principally attributable to lower debt securities in CIB coupled with RCR run-off.



Net loans and advances to customers decreased by 5 billion to 387 billion principally driven by RCR run-off and disposals, the impact of stronger sterling on US dollar denominated loans, partly offset by good mortgage balance growth in UK PBB.



Customer deposits decreased by 3 billion driven by lower balances in CFG adversely impacted by foreign exchange movements, deposit repricing in Private Banking and lower balances in CIB. This was partly offset by increased deposit balances in UK PBB.

30 June 2014 compared with 31 December 2013

Funded assets decreased by 4 billion to 736 billion principally driven by RCR run-off.



Net loans and advances to customers decreased by 6 billion reflecting RCR run-off and the impact of currency movements.



Customer deposits fell by 17 billion reflecting a managed run-down of surplus liquidity. The customer funding surplus decreased to 14 billion, while the loan:deposit ratio increased by 2 percentage points to 96%.



Analysis of results





30 June

31 March

31 December

Funding and liquidity metrics

2014

2014

2013





Deposits (1)

440bn

440bn

453bn

Deposits as a percentage of funded balance sheet

60%

59%

61%

Short-term wholesale funding (2)

34bn

31bn

32bn

Wholesale funding (2)

102bn

102bn

108bn

Wholesale funding as a percentage of funded balance sheet

14%

14%

15%

Short-term wholesale funding as a percentage of funded balance sheet

5%

4%

4%

Short-term wholesale funding as a percentage of total wholesale funding

33%

30%

30%





Liquidity portfolio

138bn

131bn

146bn

Liquidity portfolio as a percentage of funded balance sheet

19%

18%

20%

Liquidity portfolio as a percentage of short-term wholesale funding

406%

423%

456%

Notes:

(1)

Customer and bank deposits excluding repurchase agreements and stock lending and includes disposal groups.

(2)

Excludes derivative collateral.

Key points

30 June 2014 compared with 31 March 2014

The bank remains highly liquid with short-term wholesale funding covered 4 times by its liquidity portfolio as at 30 June 2014 (4.2 times as at 31 March 2014).



The liquidity portfolio increased by 7 billion to 138 billion, mainly driven by decreases in customer loan balances and higher Discount Window Facility assets.

30 June 2014 compared with 31 December 2013

The liquidity portfolio decreased by 8 billion to 138 billion, mainly driven by a targeted reduction in volatile financial institution deposits in the first quarter of 2014, partly offset by decreases in customer loan balances and higher Discount Window Facility assets in the second quarter.



Targeted reductions in long-term wholesale funding and customer deposits contributed to a 700 basis point decrease in the net stable funding ratio to 111%.


Segment performance

Key measures for each segment are shown in the tables below:


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Operating profit/(loss) (1) before impairment







losses by segment







UK Personal & Business Banking

1,142

944


544

598

394

Ulster Bank

112

122


56

56

53








Personal & Business Banking

1,254

1,066


600

654

447








Commercial Banking

666

695


305

361

384

Private Banking

145

95


71

74

49








Commercial & Private Banking

811

790


376

435

433








Corporate & Institutional Banking

269

26


(70)

339

(251)

Central items

79

550


73

6

349

Citizens Financial Group

525

404


308

217

199

RCR

(68)

n/a


(62)

(6)

n/a

Non-Core

n/a

22


n/a

n/a

114








RBS operating profit before impairment losses

2,870

2,858


1,225

1,645

1,291








Impairment losses/(recoveries) by segment







UK Personal & Business Banking

148

256


60

88

126

Ulster Bank

57

503


10

47

263








Personal & Business Banking

205

759


70

135

389








Commercial Banking

31

282


(9)

40

155

Private Banking

-

7


1

(1)

2








Commercial & Private Banking

31

289


(8)

39

157








Corporate & Institutional Banking

(39)

223


(45)

6

144

Central items

(12)

(3)


(13)

1

(3)

Citizens Financial Group

104

51


31

73

32

RCR

(20)

n/a


(128)

108

n/a

Non-Core

n/a

831


n/a

n/a

398








RBS impairment losses/(recoveries)

269

2,150


(93)

362

1,117








Operating profit/(loss) (1) by segment







UK Personal & Business Banking

994

688


484

510

268

Ulster Bank

55

(381)


46

9

(210)








Personal & Business Banking

1,049

307


530

519

58








Commercial Banking

635

413


314

321

229

Private Banking

145

88


70

75

47








Commercial & Private Banking

780

501


384

396

276








Corporate & Institutional Banking

308

(197)


(25)

333

(395)

Central items

91

553


86

5

352

Citizens Financial Group

421

353


277

144

167

RCR

(48)

n/a


66

(114)

n/a

Non-Core

n/a

(809)


n/a

n/a

(284)








RBS operating profit

2,601

708


1,318

1,283

174

Note:

(1)

Operating profit/(loss) before own credit adjustments, gain on redemption of own debt, write-down of goodwill, strategic disposals and RFS Holdings minority interest.



Segment performance


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


%

%


%

%

%








Net interest margin by segment







UK Personal & Business Banking

3.62

3.50


3.64

3.61

3.56

Ulster Bank

2.32

1.82


2.35

2.29

1.84








Personal & Business Banking

3.39

3.15


3.40

3.37

3.20








Commercial Banking

2.70

2.53


2.73

2.68

2.63

Private Banking

3.72

3.33


3.73

3.70

3.34








Commercial & Private Banking

2.90

2.69


2.91

2.89

2.77


.






Corporate & Institutional Banking

0.88

0.72


0.90

0.85

0.67

Citizens Financial Group

2.94

2.90


2.93

2.94

2.89

RCR

(0.01)

n/a


0.08

(0.08)

n/a

Non-Core

n/a

(0.06)


n/a

n/a

0.15








RBS net interest margin

2.17

1.97


2.22

2.12

2.00


30 June

31 March

31 December

2014

2014

2013


bn

bn

bn





Funded assets by segment




UK Personal & Business Banking

133.6

132.8

132.2

Ulster Bank

26.6

26.0

28.0





Personal & Business Banking

160.2

158.8

160.2





Commercial Banking

88.6

89.6

87.9

Private Banking

20.8

21.1

21.0





Commercial & Private Banking

109.4

110.7

108.9





Corporate & Institutional Banking

278.7

286.6

268.6

Central items

90.3

89.5

101.9

Citizens Financial Group

75.7

75.7

71.3

RCR

20.9

24.3

n/a

Non-Core

n/a

n/a

28.0






735.2

745.6

738.9

RFS Holdings minority interest

1.0

0.9

0.9





RBS funded assets

736.2

746.5

739.8



Segment performance


FLB3

Basel 2.5


30 June

31 March

1 January

31 December

2014

2014

2014

2013


bn

bn

bn

bn






Risk-weighted assets by segment





UK Personal & Business Banking

47.0

48.5

49.7

51.2

Ulster Bank

27.7

28.7

28.2

30.7






Personal & Business Banking

74.7

77.2

77.9

81.9






Commercial Banking

63.0

63.5

61.5

65.8

Private Banking

11.8

12.0

12.0

12.0






Commercial & Private Banking

74.8

75.5

73.5

77.8






Corporate & Institutional Banking

127.8

140.2

147.1

120.4

Other

14.8

15.5

19.4

16.2

Citizens Financial Group

60.7

61.3

60.6

56.1

RCR

35.1

40.5

46.7

n/a

Non-Core

n/a

n/a

n/a

29.2






RBS before RFS Holdings minority interest

387.9

410.2

425.2

381.6

RFS Holdings minority interest

4.2

4.1

3.9

3.9






RBS risk-weighted assets

392.1

414.3

429.1

385.5

Employee numbers by segment

(full time equivalents rounded to the nearest hundred)

30 June

31 March

31 December

2014

2014

2013





UK Personal & Business Banking

25,700

26,300

26,700

Ulster Bank

4,500

4,600

4,700





Personal & Business Banking

30,200

30,900

31,400





Commercial Banking

7,100

7,300

7,300

Private Banking

3,500

3,500

3,500





Commercial & Private Banking

10,600

10,800

10,800





Corporate & Institutional Banking

4,500

4,400

4,700

Centre

12,800

13,100

12,800

Citizens Financial Group

17,700

18,500

18,800

RCR

800

1,100

n/a

Non-Core

n/a

n/a

1,300






76,600

78,800

79,800

Services

36,900

37,800

38,600

Integration and restructuring

100

100

200





RBS employee numbers

113,600

116,700

118,600


Personal & Business Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

2,599

2,502


1,321

1,278

1,270








Net fees and commissions

703

693


338

365

351

Other non-interest income

72

78


51

21

57








Non-interest income

775

771


389

386

408








Total income

3,374

3,273


1,710

1,664

1,678








Direct expenses







- staff costs

(576)

(593)


(288)

(288)

(302)

- other costs

(260)

(227)


(113)

(147)

(108)

Indirect expenses

(1,101)

(1,072)


(518)

(583)

(549)

Restructuring costs







- direct

2

(85)


2

-

(61)

- indirect

(35)

(45)


(43)

8

(26)

Litigation and conduct costs

(150)

(185)


(150)

-

(185)








Operating expenses

(2,120)

(2,207)


(1,110)

(1,010)

(1,231)








Profit before impairment losses

1,254

1,066


600

654

447

Impairment losses

(205)

(759)


(70)

(135)

(389)








Operating profit

1,049

307


530

519

58








Operating profit - adjusted (1)

1,232

622


721

511

330

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.

Key metrics








Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

17.0%

4.3%


17.4%

16.7%

1.7%

Return on equity - adjusted (1,2)

20.0%

8.8%


23.6%

16.4%

9.5%

Net interest margin

3.39%

3.15%


3.40%

3.37%

3.20%

Cost:income ratio

63%

67%


65%

61%

73%

Cost:income ratio - adjusted (2)

57%

58%


54%

61%

57%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).

(2)

Excluding restructuring costs and litigation and conduct costs.



Personal & Business Banking









30 June

31 March



31 December


2014

2014


2013


bn

bn

Change


bn

Change








Capital and balance sheet







Loans and advances to customers (gross)

154.9

155.0

-


159.2

(3%)

Loan impairment provisions

(6.1)

(6.3)

(3%)


(8.4)

(27%)








Net loans and advances to customers

148.8

148.7

-


150.8

(1%)








Funded assets

160.2

158.8

1%


160.2

-

Risk elements in lending

9.1

9.2

(1%)


13.2

(31%)

Provision coverage (1)

67%

68%

(100bp)


63%

400bp








Customer deposits

166.7

165.7

1%


166.6

-

Assets under management (excluding deposits)

5.3

5.5

(4%)


5.8

(9%)

Loan:deposit ratio (excluding repos)

89%

90%

(100bp)


91%

(200bp)

Total risk-weighted assets

74.7

77.2

(3%)


81.9

(9%)

Note:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

Key points

Personal & Business Banking (PBB) comprises the former UK Retail and business banking elements of former UK Corporate (UK Personal & Business Banking - UK PBB) and Ulster Bank reportable segments. PBB supports individuals in managing their personal and business banking, with a full range of financial services and advice. Through the RBS, NatWest, and Ulster Bank brands, PBB serves over 18 million personal and business customers in the UK and Ireland. Customers can choose how they manage their finances through access to our branches, online banking, fixed and mobile technology and one of the largest ATM networks in the UK and Ireland.



UK Personal & Business Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

2,276

2,200


1,152

1,124

1,118








Net fees and commissions

637

624


304

333

316

Other non-interest income

49

5


43

6

4








Non-interest income

686

629


347

339

320








Total income

2,962

2,829


1,499

1,463

1,438








Direct expenses







- staff costs

(451)

(469)


(226)

(225)

(235)

- other costs

(225)

(200)


(95)

(130)

(96)

Indirect expenses

(975)

(947)


(455)

(520)

(484)

Restructuring costs







- direct

(6)

(70)


(6)

-

(47)

- indirect

(13)

(39)


(23)

10

(22)

Litigation and conduct costs

(150)

(160)


(150)

-

(160)








Operating expenses

(1,820)

(1,885)


(955)

(865)

(1,044)








Profit before impairment losses

1,142

944


544

598

394

Impairment losses

(148)

(256)


(60)

(88)

(126)








Operating profit

994

688


484

510

268








Operating profit - adjusted (1)

1,163

957


663

500

497

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.



UK Personal & Business Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


m

m


m

m

m








Analysis of income by product







Personal advances

467

443


232

235

220

Personal deposits

302

227


160

142

124

Mortgages

1,287

1,277


649

638

649

Cards

374

419


176

198

210

Business banking

490

481


245

245

247

Other

42

(18)


37

5

(12)








Total income

2,962

2,829


1,499

1,463

1,438








Analysis of impairments by sector







Personal advances

79

84


40

39

49

Mortgages

5

26


4

1

16

Business banking

30

87


1

29

37

Cards

34

59


15

19

24








Total impairment losses

148

256


60

88

126








Loan impairment charge as % of gross







customer loans and advances (excluding







reverse repurchase agreements) by sector







Personal advances

2.1%

2.0%


2.1%

2.0%

2.4%

Mortgages

-

0.1%


-

-

0.1%

Business banking

0.4%

1.1%


-

0.8%

1.0%

Cards

1.3%

2.1%


1.1%

1.4%

1.7%








Total

0.2%

0.4%


0.2%

0.3%

0.4%

Key metrics








Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

25.7%

16.4%


25.3%

26.0%

12.8%

Return on equity - adjusted (1,2)

30.0%

22.8%


34.7%

25.5%

23.8%

Net interest margin

3.62%

3.50%


3.64%

3.61%

3.56%

Cost:income ratio

61%

67%


64%

59%

73%

Cost:income ratio - adjusted (2)

56%

57%


52%

60%

57%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).

(2)

Excluding restructuring costs and litigation and conduct costs.



UK Personal & Business Banking









30 June

31 March



31 December


2014

2014


2013


bn

bn

Change


bn

Change








Capital and balance sheet







Loans and advances to customers (gross)







- personal advances

7.5

7.9

(5%)


8.1

(7%)

- mortgages

101.8

100.4

1%


99.3

3%

- business

14.6

14.6

-


14.6

-

- cards

5.3

5.5

(4%)


5.8

(9%)









129.2

128.4

1%


127.8

1%

Loan impairment provisions

(2.8)

(2.9)

(3%)


(3.0)

(7%)








Net loans and advances to customers

126.4

125.5

1%


124.8

1%








Funded assets

133.6

132.8

1%


132.2

1%

Risk elements in lending

4.2

4.5

(7%)


4.7

(11%)

Provision coverage (1)

66%

65%

100bp


63%

300bp








Customer deposits







- personal current accounts

34.2

33.8

1%


32.5

5%

- personal savings

80.9

81.1

-


82.3

(2%)

- business/commercial

30.9

29.7

4%


30.1

3%








Total customer deposits

146.0

144.6

1%


144.9

1%








Assets under management (excluding deposits)

5.3

5.5

(4%)


5.8

(9%)

Loan:deposit ratio (excluding repos)

87%

87%

-


86%

100bp








Risk-weighted assets (2)







- Credit risk (non-counterparty)

37.5

39.0

(4%)


41.4

(9%)

- Operational risk

9.5

9.5

-


9.8

(3%)








Total risk-weighted assets

47.0

48.5

(3%)


51.2

(8%)

Notes:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.



UK Personal & Business Banking

Key points

The strategic goal of UK PBB is to become the number one personal and business bank for customer trust and advocacy in the UK. To support this, investment of over 1 billion is planned between 2014 and 2017. Through to the end of June 2014 these initiatives included:

Further enhancements to the customer experience were introduced to UK PBB's mobile and digital services. The business currently has more than 5.5 million online users, and 2.8 million customers now using its mobile application, transacting more than 10 billion in digital payments on an annual basis.



UK PBB continued its branch refurbishment programme and completed the roll-out of WiFi across the branch network and expanded its ATM network to include increased presence at shopping centres and train stations across the UK.



UK PBB continued to focus on streamlining processes offering pre-approved loans through online banking and allowing mortgage customers to service their accounts online. We are moving further towards our goal of responding intelligently to each individual customer via their channel of choice.

In line with UK PBB's goal of responsible lending, we introduced the new Clear Rate Credit card in March 2014 ending zero percent balance transfer deals that then revert to higher rates when the deal expires. This product is designed specifically for those customers that want to control and reduce their debt over time without the need to move their balance from card to card or remember when their introductory offer comes to an end.

The CashBack Plus scheme, which rewards personal debit card users through selected retailers, was launched in August 2013 and continued to expand, with more than 1.2 million customers now registered. In February 2014, CashBack Plus won 'Best Card Benefits Programme' at the annual Cards and Payments awards.

Business Banking is the number one business banking franchise in the UK, with a 23% current account market share. The bank's share of business start-ups increased by 2 percentage points to 24% in the 6 months to June with strong gross new lending over the same period. Net promoter scores improved in the relationship-managed space and UK PBB believes that bringing together Personal and Business banking will enable it to more ably satisfy customer needs.

H1 2014 compared with H1 2013

Operating profit increased by 44% to 994 million, with restructuring costs down 90 million to 19 million. Adjusted operating profit increased by 22% to 1,163 million, driven by income growth of 5% and a 42% decline in impairment losses.



Net interest income increased by 3% to 2,276 million, driven by strong deposit growth of 4%, improved margins, and increased personal mortgage balances, up 4%, partly offset by lower income from unsecured lending.



Non-interest income increased by 9%, to 686 million, primarily driven by higher current account-related fee income and higher insurance profit share. Debit card transactional spend increased by 8%, supported by the CashBack Plus programme.



UK Personal & Business Banking

Key points (continued)

H1 2014 compared with H1 2013 (continued)

Direct costs were up 1% at 676 million, with higher customer compensation and marketing costs only partly offset by a decrease in staff costs driven by lower headcount. Indirect costs were 3% higher at 975 million, reflecting a technology write-off in Q1 2014 of 60 million.



Impairments were 108 million lower due to improved asset quality and lower default volumes.



Risk-weighted assets decreased by 10%, reflecting improvements in the quality of the book and business model enhancements, partly offset by mortgage balance growth.

Q2 2014 compared with Q1 2014

Operating profit decreased by 5% to 484 million, reflecting additional conduct costs of 150 million for Payment Protection Insurance redress. Adjusted operating profit increased by 33% to 663 million, driven by income growth of 2% and lower costs (down 11%). Impairments also continued to improve.



Net interest income increased by 2% to 1,152 million, primarily due to improved deposit income from increased balances and margins. Strong mortgage balance growth of 1.4 billion (gross new business lending market share was 10%) was offset by modest pressure on mortgage margins.



Non-interest income increased by 2% to 347 million, largely due to higher insurance profit share. Card transaction-related fee income improved with transaction levels up 6%.



Direct costs decreased by 10% to 321 million driven by a remediation provision of 15 million in Q1 2014. Indirect costs declined by 13% to 455 million.



Impairments were 28 million lower due to lower customer defaults across all products, reflecting continued improvement in asset quality. Recoveries across personal and business banking continued to improve.



Risk-weighted assets decreased by 3%, reflecting personal unsecured balance reductions partly offset by mortgage balance growth.

Q2 2014 compared with Q2 2013

Operating profit increased by 81% to 484 million, with restructuring, litigation and conduct costs down 50 million to 179 million. Adjusted operating profit increased by 33% to 663 million, with income up 4% and expenses, excluding restructuring and litigation and conduct costs, down 5%. Impairments also improved, halving to 60 million.



Net interest income increased by 3% to 1,152 million, driven by strong deposit income with balance growth of 4% and improved margins.



Non-interest income increased by 8% to 347 million, benefiting from higher current account-related fee income and higher insurance profit share.



Direct costs of 321 million were 3% lower, with staff cost benefits from lower headcount. Indirect costs were down 6%.



Impairments decreased by 52%, to 60 million, reflecting improvements in the quality of the book and continued strong recoveries across UK PBB.



Ulster Bank


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

323

302


169

154

152








Net fees and commissions

66

69


34

32

35

Other non-interest income

23

73


8

15

53








Non-interest income

89

142


42

47

88








Total income

412

444


211

201

240








Direct expenses







- staff costs

(125)

(124)


(62)

(63)

(67)

- other costs

(35)

(27)


(18)

(17)

(12)

Indirect expenses

(126)

(125)


(63)

(63)

(65)

Restructuring costs







- direct

8

(15)


8

-

(14)

- indirect

(22)

(6)


(20)

(2)

(4)

Litigation and conduct costs

-

(25)


-

-

(25)








Operating expenses

(300)

(322)


(155)

(145)

(187)








Profit before impairment losses

112

122


56

56

53

Impairment losses

(57)

(503)


(10)

(47)

(263)








Operating profit/(loss)

55

(381)


46

9

(210)








Operating profit/(loss) - adjusted (1)

69

(335)


58

11

(167)

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.



Ulster Bank


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


m

m


m

m

m








Analysis of income by business







Corporate

134

170


65

69

88

Retail

190

209


100

90

120

Other

88

65


46

42

32








Total income

412

444


211

201

240








Analysis of impairments by sector







Mortgages

35

181


16

19

91

Commercial real estate







- investment

9

97


1

8

51

- development

(6)

26


(3)

(3)

12

Other corporate

8

186


(9)

17

111

Other lending

11

13


5

6

(2)








Total impairment losses

57

503


10

47

263








Loan impairment charge as % of gross







customer loans and advances (excluding







reverse repurchase agreements) by sector







Mortgages

0.4%

1.8%


0.4%

0.4%

1.8%

Commercial real estate







- investment

1.8%

5.4%


0.4%

3.2%

5.7%

- development

(3.0%)

7.4%


(3.0%)

(3.0%)

6.9%

Other corporate

0.3%

5.0%


(0.7%)

1.3%

5.9%

Other lending

2.2%

2.0%


2.0%

2.4%

(0.6%)








Total

0.4%

3.1%


0.2%

0.7%

3.2%

Key metrics








Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

2.7%

(14.9%)


4.6%

0.9%

(16.8%)

Return on equity - adjusted (1,2)

3.4%

(13.1%)


5.8%

1.1%

(13.4%)

Net interest margin

2.32%

1.82%


2.35%

2.29%

1.84%

Cost:income ratio

73%

73%


73%

72%

78%

Cost:income ratio - adjusted (2)

69%

62%


68%

71%

60%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).

(2)

Excluding restructuring costs and litigation and conduct costs.



Ulster Bank









30 June

31 March



31 December


2014

2014


2013


bn

bn

Change


bn

Change








Capital and balance sheet







Loans and advances to customers (gross)







Mortgages

18.1

18.8

(4%)


19.0

(5%)

Commercial real estate







- investment

1.0

1.0

-


3.4

(71%)

- development

0.4

0.4

-


0.7

(43%)

Other corporate

5.2

5.4

(4%)


7.1

(27%)

Other lending

1.0

1.0

-


1.2

(17%)









25.7

26.6

(3%)


31.4

(18%)

Loan impairment provisions

(3.3)

(3.4)

(3%)


(5.4)

(39%)








Net loans and advances to customers

22.4

23.2

(3%)


26.0

(14%)








Funded assets

26.6

26.0

2%


28.0

(5%)

Risk elements in lending







- Mortgages

3.3

3.1

6%


3.2

3%

- Commercial real estate







- investment

0.3

0.3

-


2.3

(87%)

- development

0.2

0.2

-


0.5

(60%)

- Other corporate

0.9

0.9

-


2.3

(61%)

- Other lending

0.2

0.2

-


0.2

-








Total risk elements in lending

4.9

4.7

4%


8.5

(42%)

Provision coverage (1)

68%

72%

(400bp)


64%

400bp








Customer deposits

20.7

21.1

(2%)


21.7

(5%)

Loan:deposit ratio (excluding repos)

108%

110%

(200bp)


120%

(1,200bp)








Risk-weighted assets (2)







- Credit risk







- non-counterparty

26.0

26.7

(3%)


28.2

(8%)

- counterparty

0.1

0.3

(67%)


0.3

(67%)

- Market risk

0.1

0.2

(50%)


0.5

(80%)

- Operational risk

1.5

1.5

-


1.7

(12%)








Risk-weighted assets

27.7

28.7

(3%)


30.7

(10%)








Spot exchange rate - /

1.25

1.21



1.20


Notes:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.



Ulster Bank

Key points

Ulster Bank returned to profitability in H1 2014, the first half-yearly profit recorded since 2008. The macroeconomic environment across the island of Ireland has stabilised considerably but trading conditions continue to be volatile and the regulatory environment remains challenging.

Key financial highlights:

The transfer of assets to RCR coupled with the benefits of the investment in programmes to support customers in financial difficulty has driven a significant reduction in impairment losses.



Lending activity has increased in 2014, albeit repayments continue to exceed new lending.



Net interest margin has improved reflecting a strong focus on reducing the overall cost of funding for Ulster Bank.



Tight management of expenses remains a key priority; however the investment required to address legacy issues remains significant.



The right-sizing of the branch network and rationalising of the property footprint is progressing.



The number of mortgage customers more than 90 days in arrears has declined in each of the last 15 months, a trend not seen elsewhere in the market. This reflects the investment made to support customers in financial difficulty.

Further progress was made in H1 2014 to make it simple and easy for customers to do business:

There has been a significant increase in new lending activity following the launch of the big YES mortgage campaign and 'Ahead for Business' campaign. New mortgage lending increased by 44% compared with the same period in 2013 while over 650 million of new lending has been made available to business customers.



Customers have continued to move towards direct channels with 86% of all activity now outside the traditional branch.



The separation of Ulster Bank batch processing from NatWest and RBS brands was successfully delivered in H1 2014. This significantly reduces the risk of disruption to customers.

The creation of RCR resulted in the net transfer of 4.4 billion of gross assets to RCR on 1 January 2014. This has had a significant impact on the comparison of 2014 financial performance with that reported in 2013.

H1 2014 compared with H1 2013

Ulster Bank posted an operating profit of 55 million for H1 2014, compared with a loss of 381 million in H1 2013, with the improvement primarily driven by a significant reduction in impairment losses across all portfolios. Adjusted operating profit was 69 million for H1 2014, compared with a loss of 335 million for H1 2013.



Net interest margin increased by 50 basis points to 2.32% primarily reflecting a significant reduction in deposit pricing coupled with the impact of the transfer of underperforming assets to RCR. Net interest income increased by 21 million with the benefit of deposit repricing partly offset by lower income on the tracker mortgage book following reductions in the European Central Bank refinancing interest rate.



Non-interest income decreased by 53 million primarily due to a favourable mark-to-market movement of 36 million on economic hedges on the mortgage portfolio in H1 2013 as well as the impact of the asset transfer to RCR.



Ulster Bank

Key points (continued)

H1 2014 compared with H1 2013 (continued)

Expenses decreased by 22 million reflecting lower headcount and a 32 million reduction in restructuring, litigation and conduct costs, only partly offset by the impact of a cost realignment following the creation of RCR, 22 million, and the introduction of the new bank levy in the Republic of Ireland, 8 million.



Impairment losses decreased by 446 million or 89% with reductions across all portfolios. This reflects further de-risking of the balance sheet following the transfer of underperforming assets to RCR and the benefit of the ongoing reduction in mortgage arrears.



The loan:deposit ratio of 108% improved by 12 percentage points during H1 2014, largely reflecting the impact of the transfer of loan balances to RCR.

Q2 2014 compared with Q1 2014

Operating profit increased by 37 million to 46 million driven by higher income and a further reduction in impairment losses, partly offset by higher restructuring costs. Adjusted operating profit was up 47 million to 58 million.



Total income increased by 10 million to 211 million. Net interest income increased by 15 million, to 169 million, reflecting lower funding costs and the recognition of interest income on previously non-performing assets. Net interest margin increased by 6 basis points to 2.35%.



Expenses, excluding restructuring costs, remained stable. Restructuring costs increased by 10 million as Ulster Bank continued to adjust its property footprint. The adjusted cost:income ratio improved by 3 percentage points to 68% driven by higher income.



Impairment losses decreased by 37 million largely due to the release of a provision on a segment of the corporate portfolio. Within the mortgage portfolio, a change to the treatment of arrears capitalisations led to a 6% increase in risk elements in lending and a shift in the provisioning of these cases from latent to collective. This, coupled with improving credit metrics, contributed to a 102 million latent provision release in Q2.



Loan:deposit ratio improved from 110% to 108%.

Q2 2014 compared with Q2 2013

A significant reduction in impairment losses was the key driver of the 256 million improvement in operating profit. Adjusted operating profit was up 225 million to 58 million.



Total income decreased by 29 million primarily due to a number of substantial one-off gains in Q2 2013 in non-interest income. Net interest income increased by 17 million to 169 million largely driven by initiatives to reduce Ulster bank's funding costs. Net interest margin increased by 51 basis points reflecting improved deposit margins coupled with the impact of the asset transfer to RCR.



Expenses reduced by 32 million largely due to a reduction in litigation and conduct costs. Excluding restructuring, litigation and conduct costs, expenses were flat with the benefit of lower headcount offset by the cost realignment following the creation of RCR, 11 million, and the introduction of the new bank levy in the Republic of Ireland, 4 million.



Impairment losses improved by 253 million or 96%, reflecting stronger credit metrics across all portfolios.


Commercial & Private Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

1,343

1,253


685

658

643








Net fees and commissions

620

657


311

309

334

Other non-interest income

150

170


74

76

101








Non-interest income

770

827


385

385

435








Total income

2,113

2,080


1,070

1,043

1,078








Direct expenses







- staff

(426)

(427)


(213)

(213)

(215)

- other

(155)

(175)


(74)

(81)

(94)

Indirect expenses

(606)

(629)


(293)

(313)

(317)

Restructuring costs







- direct

(42)

(15)


(42)

-

(8)

- indirect

(23)

(19)


(22)

(1)

(11)

Litigation and conduct costs

(50)

(25)


(50)

-

-








Operating expenses

(1,302)

(1,290)


(694)

(608)

(645)








Profit before impairment losses

811

790


376

435

433

Impairment (losses)/recoveries

(31)

(289)


8

(39)

(157)








Operating profit

780

501


384

396

276








Operating profit - adjusted (1)

895

560


498

397

295

Key metrics








Half year ended


Quarter ended

30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (2)

12.9%

7.8%


12.8%

13.1%

8.6%

Return on equity - adjusted (1,2)

14.8%

8.7%


16.5%

13.1%

9.2%

Net interest margin

2.90%

2.69%


2.91%

2.89%

2.77%

Cost:income ratio

62%

62%


65%

58%

60%

Cost:income ratio - adjusted (1)

56%

59%


54%

58%

58%

Notes:

(1)

Excluding restructuring costs and litigation and conduct costs.

(2)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).



Commercial & Private Banking


30 June

31 March


31 December


2014

2014

2013


bn

bn

Change

bn

Change







Capital and balance sheet






Loans and advances to customers (gross)

101.7

103.0

(1%)

101.8

-

Loan impairment provisions

(1.3)

(1.4)

(7%)

(1.6)

(19%)







Net loans and advances to customers

100.4

101.6

(1%)

100.2

-







Funded assets

109.4

110.7

(1%)

108.9

-

Assets under management (Private Banking)

28.7

28.5

1%

29.7

(3%)

Risk elements in lending

3.1

3.7

(16%)

4.6

(33%)

Provision coverage (1)

40%

38%

200bp

38%

200bp







Customer deposits (excluding repos)

123.9

124.2

-

127.9

(3%)

Loan:deposit ratio

81%

82%

(100bp)

78%

300bp







Risk-weighted assets (2)






- Credit risk






- non-counterparty

66.3

67.2

(1%)

69.7

(5%)

- counterparty

0.1

-

-

-

-

- Market risk

0.1

-

-

0.1

-

- Operational risk

8.3

8.3

-

8.0

4%








74.8

75.5

(1%)

77.8

(4%)

Notes:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.

Key points

Commercial & Private Banking comprises parts of the former UK Corporate, Wealth and International Banking divisions. It is committed to supporting the bank's ambition to be the number one bank for customer service, trust and advocacy in its chosen markets by 2020. Commercial Banking's customers range from UK businesses with an annual turnover of 2 million up to large UK corporations, including real estate and institutional customers. Aligning the Private Banking business with Commercial Banking will enable the bank to better serve and connect those who own and run businesses.

With a set of strong brands including NatWest, Lombard, Coutts and Adam & Company, the Commercial & Private Banking business provides its customers with dedicated relationship management and access to sophisticated products and services including lending, speciality finance, transaction banking, risk management and wealth management.

During the remainder of 2014, the Private Banking and Commercial Banking teams will continue to join forces to increase business in the UK.



Commercial Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

999

936


511

488

484








Net fees and commissions

448

477


227

221

243

Other non-interest income

121

136


60

61

82








Non-interest income

569

613


287

282

325








Total income

1,568

1,549


798

770

809








Direct expenses







- staff

(267)

(254)


(134)

(133)

(127)

- other

(122)

(145)


(59)

(63)

(77)

Indirect expenses

(401)

(401)


(189)

(212)

(205)

Restructuring costs







- direct

(40)

(14)


(40)

-

(7)

- indirect

(22)

(15)


(21)

(1)

(9)

Litigation and conduct costs

(50)

(25)


(50)

-

-








Operating expenses

(902)

(854)


(493)

(409)

(425)








Profit before impairment losses

666

695


305

361

384

Impairment (losses)/recoveries

(31)

(282)


9

(40)

(155)








Operating profit

635

413


314

321

229








Operating profit - adjusted (1)

747

467


425

322

245

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.



Commercial Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Analysis of income by business







Commercial lending

894

962


448

446

501

Deposits

153

88


81

72

50

Asset and invoice finance

366

334


186

180

170

Other

155

165


83

72

88








Total income

1,568

1,549


798

770

809








Analysis of impairments by sector







Commercial real estate

(6)

162


(17)

11

100

Asset and invoice finance

2

6


-

2

5

Private sector education, health, social work,







recreational and community services

(10)

63


-

(10)

40

Banks & financial institutions

1

2


(1)

2

-

Wholesale and retail trade repairs

14

3


2

12

(4)

Hotels and restaurants

(1)

19


(4)

3

8

Manufacturing

7

(4)


4

3

(5)

Construction

4

(1)


2

2

(4)

Other

20

32


5

15

15









31

282


(9)

40

155








Loan impairment charge as % of gross







customer loans and advances by sector







Commercial real estate

(0.1%)

1.5%


(0.4%)

0.2%

1.8%

Asset and invoice finance

-

0.1%


-

0.1%

0.2%

Private sector education, health, social work,







recreational and community services

(0.3%)

1.6%


-

(0.5%)

2.1%

Banks & financial institutions

-

0.1%


(0.1%)

0.1%

-

Wholesale and retail trade repairs

0.5%

0.1%


0.1%

0.8%

(0.3%)

Hotels and restaurants

(0.1%)

0.9%


(0.5%)

0.3%

0.7%

Manufacturing

0.4%

(0.2%)


0.4%

0.3%

(0.5%)

Construction

0.4%

(0.1%)


0.4%

0.4%

(0.7%)

Other

0.2%

0.3%


0.1%

0.3%

0.3%








Total

0.1%

0.7%


-

0.2%

0.7%

Key metrics








Half year ended


Quarter ended

30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

12.5%

7.6%


12.4%

12.6%

8.5%

Return on equity - adjusted (1,2)

14.7%

8.6%


16.8%

12.7%

9.1%

Net interest margin

2.70%

2.53%


2.73%

2.68%

2.63%

Cost:income ratio

58%

55%


62%

53%

53%

Cost:income ratio - adjusted (2)

50%

52%


48%

53%

51%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).

(2)

Excluding restructuring costs and litigation and conduct costs.



Commercial Banking


30 June

31 March


31 December


2014

2014

2013


bn

bn

Change

bn

Change







Capital and balance sheet






Loans and advances to customers (gross)






- Commercial real estate

18.8

19.0

(1%)

20.2

(7%)

- Asset and invoice finance

13.7

13.6

1%

11.7

17%

- Private sector education, health, social work,






recreational and community services

7.2

7.5

(4%)

7.9

(9%)

- Banks & financial institutions

6.9

7.3

(5%)

6.9

-

- Wholesale and retail trade repairs

5.9

6.0

(2%)

5.8

2%

- Hotels and restaurants

3.3

3.6

(8%)

3.6

(8%)

- Manufacturing

3.9

3.7

5%

3.7

5%

- Construction

2.0

2.1

(5%)

2.1

(5%)

- Other

23.4

23.4

-

23.1

1%








85.1

86.2

(1%)

85.0

-

Loan impairment provisions

(1.2)

(1.3)

(8%)

(1.5)

(20%)







Net loans and advances to customers

83.9

84.9

(1%)

83.5

0%







Funded assets

88.6

89.6

(1%)

87.9

1%

Risk elements in lending

2.9

3.4

(15%)

4.3

(33%)

Provision coverage (1)

41%

37%

400bp

38%

300bp







Customer deposits (excluding repos)

88.0

87.6

-

90.7

(3%)

Loan:deposit ratio

95%

97%

(200bp)

92%

300bp







Risk-weighted assets (2)






- Credit risk (non-counterparty)

56.6

57.1

(1%)

59.7

(5%)

- Operational risk

6.4

6.4

-

6.1

5%








63.0

63.5

(1%)

65.8

(4%)

Notes:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.

Key points

During the first half of 2014, the Commercial Banking business has been reshaped to meet the needs of its customers in the most efficient way. Complexity and costs are targeted to decline, with lower staff levels, predominantly in non-customer-facing departments, supported by focused investment aimed at making it easier for customers to do business:

Over 40 additional experienced relationship managers have been allocated to serve Commercial Banking customers, with a central focus on lending.



Lending procedures are changing to speed up the process and to meet the business's commitment to make all but the most complex loan decisions within five days by the end of 2014.



A new online loan application facility for smaller business customers was launched in February 2014, which will be extended to larger SMEs over the course of 2014.



Two-thirds of lending decisions are now made locally.



60% of Relationship Managers have now completed an accreditation programme.



Commercial Banking

Key points (continued)

Whilst these changes and investments are being made, Commercial Banking continued to focus on delivering for its customers:

An additional 5,000 customers have received proactive 'Statements of Appetite', bringing the total to over 17,000. Over 7 billion of new or additional funding has now been offered.



The number of complaints from SME customers fell by 7.5% compared to last year.



A positive trend in the Net Promoter Score has been achieved over the last 12 months.



For the sixth consecutive year, Lombard received the Business Moneyfacts award for 'Best Leasing & Asset Finance Provider'.

H1 2014 compared with H1 2013

Operating profit increased to 635 million delivering a return on equity of 12.5% with lower impairments and higher income more than offsetting increased charges for restructuring, litigation and conduct costs (58 million). Excluding these costs, adjusted operating profit increased by 280 million and adjusted return on equity was 14.7%.



Net interest income increased by 7% reflecting re-pricing activity, partially offset by reduced yields on current accounts due to the continued low rate environment.



Non-interest income decreased by 7% from lower other income (56 million), including fees and disposal gains (27 million), a decline in CIB (Markets) revenue share income (17 million) partially offset by lower costs arising from closing out interest rate hedging products associated with impaired loans (30 million).



Total expenses increased by 48 million from higher restructuring and conduct related costs (58 million), including interest rate swap redress, up 25 million, partially offset by direct costs down 10 million as cost saving initiatives start to take effect.



Impairments were down 251 million reflecting fewer individual cases across the portfolio, primarily in mid to large corporate and latentprovision releases of 58 million, as credit conditions improved in Q2 2014.



The loan:deposit ratio increased by 200 basis points to 95%, primarily a result of reduced deposits, down 3%, reflecting the rebalancing of the Bank's liquidity position.



Risk-weighted assets were 2.8 billion lower reflecting the net movement of transfers to RCR and from Non-Core, effective from 1 January 2014.

Q2 2014 compared with Q1 2014

Operating profit declined by 2% as increased income and lower impairments were more than offset by higher restructuring, litigation and conduct costs. Excluding these costs, adjusted operating profit increased by 103 million.



Net interest income increased by 5% from margin expansion on deposits and the benefit of an additional day in the quarter.



Non-interest income increased by 2% primarily from improved transaction services income 7 million, with stable income from asset finance, CIB revenue share and other lending fees.



Total expenses, up 21%, were impacted by 61 million of restructuring costs in the quarter, as the business aligns itself to better support its customers, and included a 50 million charge for interest rate swap redress. Adjusted expenses, excluding restructuring and litigation and conduct costs, decreased by 6% due to operational cost saving initiatives.



Commercial Banking

Key points (continued)

Q2 2014 compared with Q1 2014 (continued)

Impairments declined by 49 million primarily from a release of latent provisions of 58 million as credit conditions improved.



The loan:deposit ratio declined by 200 basis points from a 1% decline in asset volumes, most of which was in the mid to large corporate business.



Risk-weighted assets decreased by 1% primarily due to balance sheet movements.

Q2 2014 compared with Q2 2013

Operating profit improved by 85 million, driven by lower impairments partially offset by higher restructuring, litigation and conduct charges.



Net interest income increased by 6% in line with the half year trends noted above. Improved margins from re-pricing activity offset lower yields due to the continued low interest rate environment.



Non-interest income decreased by 12% from lower CIB (Markets) revenue share and gains from equity disposals partially offset by the reduced close out charges on interest rate hedging products as noted above.



Total expenses were up reflecting increased restructuring, litigation and conduct costs in Q2 2014, which were partially offset by lower direct and indirect costs.



Impairments decreased by 164 million reflecting fewer significant individual cases and the latent provisions release in Q2 2014.



Private Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

344

317


174

170

159








Net fees and commissions

172

180


84

88

91

Other non-interest income

29

34


14

15

19








Non-interest income

201

214


98

103

110








Total income

545

531


272

273

269








Direct expenses







- staff

(159)

(173)


(79)

(80)

(88)

- other

(33)

(30)


(15)

(18)

(17)

Indirect expenses

(205)

(228)


(104)

(101)

(112)

Restructuring costs







- direct

(2)

(1)


(2)

-

(1)

- indirect

(1)

(4)


(1)

-

(2)








Operating expenses

(400)

(436)


(201)

(199)

(220)








Profit before impairment losses

145

95


71

74

49

Impairment (losses)/recoveries

-

(7)


(1)

1

(2)








Operating profit

145

88


70

75

47








Operating profit - adjusted (1)

148

93


73

75

50


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Analysis of income by business







Investments

90

97


45

45

49

Banking

455

434


227

228

220








Total income

545

531


272

273

269

Key metrics








Half year ended


Quarter ended

30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (2)

15.0%

8.9%


14.5%

15.3%

9.4%

Return on equity - adjusted (1,2)

15.3%

9.4%


15.1%

15.3%

10.0%

Net interest margin

3.72%

3.33%


3.73%

3.70%

3.34%

Cost:income ratio

73%

82%


74%

73%

82%

Cost:income ratio - adjusted (1)

73%

81%


73%

73%

81%

Notes:

(1)

Excluding restructuring costs and litigation and conduct costs.

(2)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).



Private Banking


30 June

31 March


31 December


2014

2014

2013


bn

bn

Change

bn

Change







Capital and balance sheet






Loans and advances to customers (gross)






- personal

5.5

5.5

-

5.5

-

- mortgages

8.7

8.7

-

8.7

-

- other

2.4

2.6

(8%)

2.6

(8%)








16.6

16.8

(1%)

16.8

(1%)

Loan impairment provisions

(0.1)

(0.1)

-

(0.1)

-







Net loans and advances to customers

16.5

16.7

(1%)

16.7

(1%)







Funded assets

20.8

21.1

(1%)

21.0

(1%)

Assets under management

28.7

28.5

1%

29.7

(3%)

Risk elements in lending

0.2

0.3

(33%)

0.3

(33%)

Provision coverage (1)

39%

45%

(600bp)

43%

(400bp)







Customer deposits (excluding repos)

35.9

36.6

(2%)

37.2

(3%)

Loan:deposit ratio

46%

45%

100bp

45%

100bp







Risk-weighted assets (2)






- Credit risk






- non-counterparty

9.7

10.1

(4%)

10.0

(3%)

- counterparty

0.1

-

-

-

-

- Market risk

0.1

-

-

0.1

-

- Operational risk

1.9

1.9

-

1.9

-








11.8

12.0

(2%)

12.0

(2%)

Notes:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.

Key points

The Private Banking business continues to invest in expanding its product offering in response to client demand for global, integrated solutions. Enhancements in the first half of 2014 included the introduction of an around-the-clock weekday dealing capability for foreign exchange products, serving Coutts's UK and international client-base.

We are currently reviewing our strategy, focusing on options for our non-UK related activities. The review is expected to complete later in the year.

In the UK, further refinements to Coutts's Retail Distribution Review compliant advice framework have improved efficiency, with total assets under advice now standing at 4.5 billion.



Private Banking

Key points (continued)

H1 2014 compared with H1 2013

Operating profit was 145 million for the first half of 2014, delivering a return on equity of 15.0%. Excluding restructuring costs, adjusted operating profit increased by 55 million and the adjusted return on equity was 15.3%, driven by improved income, lower expenses and lower impairments.



Total income was 14 million, or 3%, higher. Net interest income increased by 27 million due to a combination of improved deposit margins following a re-pricing exercise in the UK and lower treasury charges. Non-interest income declined by 13 million reflecting the impact of adverse foreign exchange movements and lower transactional activity in the international business.



Total expenses declined by 8% to 400 million. Adjusted expenses were down 34 million, 8%, at 397 million reflecting savings from the streamlining of the property footprint, favourable foreign exchange movements, reduced headcount and the continued management of discretionary costs.



Impairment charges declined by 7 million as a result of fewer specific impairments.



Client assets and liabilities were 7% lower than the previous year, with the decrease in assets under management driven by low margin custody asset outflows, adverse foreign exchange movements, portfolio exits and reduced balances in the UK. Deposits were 3.0 billion lower, largely as a result of re-pricing action in the UK. Lending declined by 0.5 billion as repayments outstripped new lending in the latter part of 2013.

Q2 2014 compared with Q1 2014

Operating profit was 70 million for the quarter, 5 million lower, largely as a result of a small increase in impairments and expenses, with income broadly flat.



Total expenses were up 2 million, wholly as a result of increased restructuring costs.



Client assets and liabilities were 1% lower than the prior quarter, wholly driven by a 0.7 billion reduction in deposits following the UK re-pricing exercise and outflows in the international business. Assets under management increased by 0.2 billion due to positive market movements. Lending remained broadly flat.

Q2 2014 compared with Q2 2013

Operating profit increased by 23 million benefitting from higher income, lower costs and lower impairments.



Total income was 3 million, 1%, higher. Net interest income rose by 15 million due to improved deposit margins following a re-pricing exercise in the UK and lower treasury charges. Non-interest income declined by 12 million largely as a result of adverse foreign exchange movements and lower transactional activity in the international business.



Total expenses declined by 19 million reflecting savings from the streamlining of the property footprint, reduced headcount, beneficial foreign exchange movements and the continued tight management of discretionary costs.


Corporate & Institutional Banking


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income from banking activities

365

314


186

179

142








Net fees and commissions

490

556


247

243

275

Income from trading activities

1,482

1,753


597

885

787

Other operating income

90

85


46

44

32








Non-interest income

2,062

2,394


890

1,172

1,094








Total income

2,427

2,708


1,076

1,351

1,236








Direct expenses







- staff

(488)

(580)


(216)

(272)

(247)

- other

(260)

(284)


(147)

(113)

(154)

Indirect expenses

(1,169)

(1,325)


(581)

(588)

(657)

Restructuring costs







- direct

(28)

(37)


(13)

(15)

(24)

- indirect

(163)

(46)


(139)

(24)

(20)

Litigation and conduct costs

(50)

(410)


(50)

-

(385)








Operating expenses

(2,158)

(2,682)


(1,146)

(1,012)

(1,487)








Profit/(loss) before impairment losses

269

26


(70)

339

(251)

Impairment recoveries/(losses)

39

(223)


45

(6)

(144)








Operating profit/(loss)

308

(197)


(25)

333

(395)








Operating profit - adjusted (1)

549

296


177

372

34

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June


2014

2013


2014

2014

2013


m

m


m

m

m








Analysis of income by product







Rates

656

467


297

359

255

Currencies

351

479


159

192

282

Credit

774

992


309

465

315

Global Transaction Services

421

425


214

207

211

Portfolio

318

323


156

162

167








Total (excluding revenue share and run-off businesses)

2,520

2,686


1,135

1,385

1,230

Inter-segment revenue share

(119)

(141)


(59)

(60)

(68)

Run-off businesses

26

163


-

26

74








Total income

2,427

2,708


1,076

1,351

1,236



Corporate & Institutional Banking

Key metrics

Half year ended


Quarter ended

30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

2.7%

(1.6%)


(0.5%)

5.6%

(6.8%)

Return on equity - adjusted (1,2)

4.8%

2.5%


3.3%

6.2%

0.6%

Net interest margin

0.88%

0.72%


0.90%

0.85%

0.67%

Cost:income ratio

89%

99%


107%

75%

120%

Cost:income ratio - adjusted (2)

79%

81%


88%

72%

86%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of the monthly average of segmental RWAs).

(2)

Excluding restructuring costs and litigation and conduct costs.


30 June

31 March


31 December


2014

2014

2013


bn

bn

Change

bn

Change







Capital and balance sheet






Loans and advances to customers (gross)

69.2

70.7

(2%)

69.1

-

Loan impairment provisions

(0.2)

(0.2)

-

(0.9)

(78%)







Net loans and advances to customers

69.0

70.5

(2%)

68.2

1%

Net loans and advances to banks (1)

19.4

20.0

(3%)

20.5

(5%)

Reverse repos

78.8

78.1

1%

76.2

3%

Securities

67.9

75.0

(9%)

72.1

(6%)

Cash and eligible bills

18.7

21.0

(11%)

20.6

(9%)

Other

24.9

22.0

13%

11.0

126%







Funded assets

278.7

286.6

(3%)

268.6

4%







Provision coverage (2)

168%

199%

(3,100bp)

59%

10,900bp







Repos

73.1

77.5

(6%)

74.8

(2%)

Customer deposits (excluding repos)

55.5

57.1

(3%)

64.8

(14%)

Bank deposits (excluding repos)

31.7

29.5

7%

30.2

5%

Debt securities in issue

17.3

18.1

(4%)

21.5

(20%)







Risk-weighted assets (3)






- Credit risk






- non-counterparty

58.4

59.0

(1%)

61.8

(6%)

- counterparty

28.9

34.0

(15%)

17.5

65%

- Market risk

28.7

35.3

(19%)

26.4

9%

- Operational risk

11.8

11.9

(1%)

14.7

(20%)








127.8

140.2

(9%)

120.4

6%

Notes:

(1)

Excludes disposal groups.

(2)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(3)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis. On a fully loaded Basel 3 basis risk-weighted assets at 1 January 2014 were 147.1 billion.



Corporate & Institutional Banking

Key points

The creation of Corporate & Institutional Banking (CIB) (which comprises the former Markets and International Banking divisions) is largely complete. The new franchise will continue to focus on the corporate and institutional client base while maintaining the same vigorous levels of cost reduction and capital management. The commitment to clients was highlighted this quarter when the business was awarded Global Finance's Best Supply Chain Finance provider in Western Europe for the seventh consecutive year and also received The Banker's Loans Deal of the Year Europe award.

The low interest rate and low volatility trading environment continues to be challenging. Investor activity remains subdued and excess client liquidity has curtailed lending. Opportunities for income generation were limited in comparison to the same period last year, when central bank intervention generated significant volatility.

H1 2014 compared with H1 2013

Operating profit increased by 505 million, reflecting lower impairments, cost reductions and lower litigation and conduct costs, partially offset by lower income as the business continued to reduce in size to focus on core activities. Restructuring costs were also higher. Adjusted operating profit increased by 253 million or 85% to 549 million.



Rates income increased by 189 million, 40%, compared with a weak H1 2013. Income associated with continued deleveraging and de-risking of the business supported the result.



Currencies income was 128 million or 27% lower than in H1 2013, when the business took advantage of volatility caused by central bank intervention in the United States and Japan.



Credit income was 218 million or 22% lower in H1 2014 compared with H1 2013, which benefited from the general credit market rally. This, combined with a reduced deployment of risk-weighted assets, resulted in lower income. Within Credit income, Asset Backed Product (ABP) income was 510 million, compared with 617 million in H1 2013.



Global Transaction Services and Portfolio were both flat compared with H1 2013, reflecting the subdued levels of client activity and continued low margin market environment.



Total expenses were down by 20%, reflecting lower litigation and conduct costs partly offset by higher restructuring costs. Adjusted expenses fell by 12%, driven by headcount reductions and tight control of discretionary expenditure.



Impairments represented a net recovery of 39 million, compared with a loss of 223 million in H1 2013, driven by the release of latent provisions, reflecting the creation of RCR and improving credit conditions and the non-repeat of significant individual cases.



Funded assets increased compared with 31 December 2013 as activity levels picked up. Compared with 30 June 2013, however, funded assets fell significantly, down from 328 billion to 279 billion, reflecting the refocusing of the business on core activities.



Risk-weighted assets increased following the introduction of CRD IV on 1 January 2014. On a like-for-like Basel III basis, risk-weighted assets fell significantly from 172 billion at 30 June 2013, to 128 billion at 30 June 2014. This was driven by a range of mitigation and de-risking actions and the transfer of 13 billion of risk-weighted assets to RCR.



Corporate & Institutional Banking

Key points (continued)

Q2 2014 compared with Q1 2014

An operating loss of 25 million was driven by restructuring costs and litigation and conduct costs of 202 million. Excluding these items, adjusted operating profit was 177 million, down 195 million, reflecting lower income principally in Credit and Rates.



Client activity in Rates weakened compared with Q1 2014, and trading gains were lower. As a result, income declined by 62 million.



Currencies income, down 33 million, continued to be impacted by limited volume and volatility in a highly competitive market environment.



Credit income decreased by 34%, driven by a lower level of gains in asset backed products following more favourable market movements in Q1 2014. ABP income was 188 million compared with 322 million in Q1 2014.



Global Transaction Services and Portfolio remained stable as they continued to be impacted by the low margin environment and subdued client activity.



Total expenses increased by 13% due to restructuring and litigation and conduct costs. Adjusted expenses were down 3%, driven by lower staff costs.



Funded assets remained broadly stable in a subdued market environment. The small reduction was driven by debt securities in the Rates business.



Risk-weighted assets fell by 12 billion, reflecting continued mitigation actions and reduced risk exposures.

Q2 2014 compared with Q2 2013

Rates increased by 42 million, 16%, despite a low volatility environment, benefiting from income associated with de-risking the business in contrast to Q2 2013, which was impacted by difficult trading conditions.



Currencies income was 123 million or 44% lower, reflecting the subdued market conditions, compared to greater volatility in Q2 2013 following central bank intervention in the United States and Japan.



Income from Portfolio fell 11 million or 7%. Q2 2013 included a gain on an asset sale.



Total expenses fell by 341 million, 23%, driven by lower litigation and conduct costs and the ongoing cost reduction programme, partially offset by a 108 million increase in restructuring costs.


Central items


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Central items not allocated

91

553


86

5

352

Funding and operating costs have been allocated to operating divisions based on direct service usage, the requirement for market funding and other appropriate drivers where services span more than one division.

Residual unallocated items relate to volatile corporate items that do not naturally reside within a division.

Key points

H1 2014 compared with H1 2013

Central items not allocated represented a credit of 91 million compared with a credit of 553 million in H1 2013. The change was principally driven by lower gains on the disposal of available-for-sale securities in Treasury, which were down 245 million to 215 million for H1 2014, along with a 150 million restructuring charge relating to the Williams & Glyn franchise.

Q2 2014 compared with Q1 2014

Central items not allocated represented a credit of 86 million compared with a credit of 5 million in Q1 2014. The improvement principally reflects lower restructuring costs relating to Williams & Glyn and favourable movements in respect of fair value movements on derivatives not qualifying for hedge accounting in Treasury partially offset by lower AFS gains.

Q2 2014 compared with Q2 2013

Central items not allocated represented a credit of 86 million compared with a credit of 352 million in

Q2 2013. The change was principally driven by lower gains on the disposal of available-for-sale securities in Treasury, which were down 342 million to 13 million for Q2 2014.


Citizens Financial Group ( Sterling)


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


m

m


m

m

m








Income statement







Net interest income

987

939


499

488

469








Net fees and commissions

350

382


181

169

192

Other non-interest income

270

188


210

60

86








Non-interest income

620

570


391

229

278








Total income

1,607

1,509


890

717

747








Direct expenses







- staff

(512)

(572)


(261)

(251)

(286)

- other

(501)

(482)


(252)

(249)

(233)

Indirect expenses

-

(48)


-

-

(27)

Restructuring costs

(69)

(3)


(69)

-

(2)








Operating expenses

(1,082)

(1,105)


(582)

(500)

(548)








Profit before impairment losses

525

404


308

217

199

Impairment losses

(104)

(51)


(31)

(73)

(32)








Operating profit

421

353


277

144

167








Operating profit - adjusted (1)

490

356


346

144

169








Average exchange rate - US$/

1.669

1.544


1.683

1.655

1.536








Analysis of income by product







Mortgages and home equity

223

249


111

112

123

Personal lending and cards

204

204


106

98

104

Retail deposits

376

379


190

186

189

Commercial lending

333

335


168

165

167

Commercial deposits

216

200


109

107

98

Other

255

142


206

49

66








Total income

1,607

1,509


890

717

747








Analysis of impairments by sector







Residential mortgages

1

12


6

(5)

10

Home equity

34

37


15

19

18

SBO home equity

4

-


(17)

21

-

Corporate and commercial

8

(35)


(1)

9

(11)

Other consumer

55

37


26

29

15

Securities

2

-


2

-

-








Total impairment losses

104

51


31

73

32








Loan impairment charge as % of gross







customer loans and advances (excluding







reverse repurchase agreements) by sector







Residential mortgages

-

0.4%


0.4%

(0.3%)

0.7%

Home equity

0.6%

0.5%


0.5%

0.6%

0.5%

SBO home equity

0.6%

-


(5.6%)

6.5%

-

Corporate and commercial

0.1%

(0.3%)


-

0.1%

(0.2%)

Other consumer

1.2%

0.8%


1.2%

1.3%

0.7%








Total

0.4%

0.2%


0.2%

0.5%

0.2%

Note:

(1)

Excluding restructuring costs.



Citizens Financial Group ( Sterling)








Key metrics

Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

7.5%

6.6%


9.8%

5.1%

6.3%

Return on equity - adjusted (1,2)

8.7%

6.7%


12.2%

5.1%

6.4%

Net interest margin

2.94%

2.90%


2.93%

2.94%

2.89%

Cost:income ratio

67%

73%


65%

70%

73%

Cost:income ratio - adjusted (2)

63%

73%


58%

70%

73%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of monthly average of segmental RWAs).

(2)

Excluding restructuring costs.


30 June

31 March



31 December


2014

2014


2013


bn

bn

Change


bn

Change








Capital and balance sheet







Loans and advances to customers (gross)







- residential mortgages

6.4

6.2

3%


5.8

10%

- home equity

11.3

12.0

(6%)


12.1

(7%)

- SBO home equity

1.2

1.3

(8%)


-

100%

- corporate and commercial

24.2

24.7

(2%)


24.1

-

- other consumer

9.1

9.0

1%


8.6

6%









52.2

53.2

(2%)


50.6

3%

Loan impairment provisions

(0.5)

(0.5)

-


(0.3)

67%








Net loans and advances to customers

51.7

52.7

(2%)


50.3

3%








Funded assets

75.7

75.7

-


71.3

6%

Investment securities

14.5

14.9

(3%)


12.9

12%

Risk elements in lending







- retail

1.1

1.1

-


0.9

22%

- commercial

0.2

0.2

-


0.1

100%








Total risk elements in lending

1.3

1.3

-


1.0

30%

Provision coverage (1)

38%

41%

(300bp)


26%

1,200bp








Customer deposits (excluding repos)

52.9

54.9

(4%)


55.1

(4%)

Bank deposits (excluding repos)

4.7

3.4

38%


2.0

135%

Loan:deposit ratio (excluding repos)

98%

96%

200bp


91%

700bp

Risk-weighted assets (2)







- Credit risk







- non-counterparty

54.8

55.4

(1%)


50.7

8%

- counterparty

0.8

0.8

-


0.5

60%

- Operational risk

5.1

5.1

-


4.9

4%









60.7

61.3

(1%)


56.1

8%








Spot exchange rate - US$/

1.711

1.668



1.654


(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.

Key points

Sterling strengthened against the US dollar during the first half of 2014, with the spot exchange rate at 30 June 2014 increasing 3% compared with 31 December 2013.

Performance is described in full in the US dollar-based financial statements set out on pages 56 to 60.


Citizens Financial Group (US dollar)


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


$m

$m


$m

$m

$m








Income statement







Net interest income

1,647

1,449


838

809

720








Net fees and commissions

584

590


305

279

295

Other non-interest income

452

291


353

99

133








Non-interest income

1,036

881


658

378

428








Total income

2,683

2,330


1,496

1,187

1,148








Direct expenses







- staff

(855)

(883)


(439)

(416)

(439)

- other

(835)

(744)


(423)

(412)

(359)

Indirect expenses

-

(74)


-

-

(40)

Restructuring costs

(115)

(5)


(115)

-

(3)








Operating expenses

(1,805)

(1,706)


(977)

(828)

(841)








Profit before impairment losses

878

624


519

359

307

Impairment losses

(174)

(78)


(53)

(121)

(48)








Operating profit

704

546


466

238

259








Operating profit - adjusted (1)

819

551


581

238

262








Analysis of income by product







Mortgages and home equity

373

384


188

185

189

Personal lending and cards

340

314


178

162

159

Retail deposits

627

586


319

308

291

Commercial lending

556

518


283

273

257

Commercial deposits

360

309


183

177

151

Other

427

219


345

82

101








Total income

2,683

2,330


1,496

1,187

1,148








Analysis of impairments by sector







Residential mortgages

1

19


10

(9)

16

Home equity

57

56


25

32

27

SBO home equity

6

-


(28)

34

-

Corporate and commercial

13

(53)


(2)

15

(17)

Other consumer

94

56


45

49

22

Securities

3

-


3

-

-








Total impairment losses

174

78


53

121

48








Loan impairment charge as % of gross







customer loans and advances (excluding







reverse repurchase agreements) by sector







Residential mortgages

-

0.4%


0.4%

(0.3%)

0.7%

Home equity

0.6%

0.5%


0.5%

0.6%

0.5%

SBO home equity

0.6%

-


(5.6%)

6.5%

-

Corporate and commercial

0.1%

(0.3%)


-

0.1%

(0.2%)

Other consumer

1.2%

0.8%


1.2%

1.3%

0.7%








Total

0.4%

0.2%


0.2%

0.5%

0.2%

Note:

(1)

Excluding restructuring costs.



Citizens Financial Group (US dollar)

Key metrics








Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013








Performance ratios







Return on equity (1)

7.5%

6.6%


9.8%

5.1%

6.3%

Return on equity - adjusted (1,2)

8.7%

6.7%


12.2%

5.1%

6.4%

Net interest margin

2.94%

2.90%


2.93%

2.94%

2.89%

Cost:income ratio

67%

73%


65%

70%

73%

Cost:income ratio - adjusted (2)

63%

73%


58%

70%

73%

Notes:

(1)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of monthly average of segmental RWAs).

(2)

Excluding restructuring costs.

The results of Citizens Financial Group on a comparable basis are set out below. These include Non-Core operations and exclude Group allocations.


Half year ended


Quarter ended


30 June

30 June


30 June

31 March

30 June

2014

2013


2014

2014

2013


$m

$m


$m

$m

$m








Total income

2,683

2,401


1,496

1,187

1,183

Operating expenses

(1,805)

(1,656)


(977)

(828)

(815)

Impairment losses

(174)

(202)


(53)

(121)

(112)








Operating profit

704

543


466

238

256








Operating profit - adjusted (1)

819

548


581

238

259








Return on equity

7.5%

5.9%


9.8%

5.1%

5.7%

Return on equity - adjusted (1,2)

8.7%

6.0%


12.2%

5.1%

5.7%

Notes:

(1)

Excluding restructuring costs.

(2)

Return on equity is based on segmental operating profit after tax divided by average notional equity (based on 12% of monthly average of segmental RWAs).



Citizens Financial Group (US dollar)









30 June

31 March



31 December



2014

2014



2013



$bn

$bn

Change


$bn

Change








Capital and balance sheet







Loans and advances to customers (gross)







- residential mortgages

10.9

10.3

6%


9.6

14%

- home equity

19.4

20.0

(3%)


20.1

(3%)

- SBO home equity

2.0

2.1

(5%)


-

100%

- corporate and commercial

41.4

41.2

-


39.8

4%

- other consumer

15.6

15.2

3%


14.1

11%









89.3

88.8

1%


83.6

7%

Loan impairment provisions

(0.9)

(0.9)

-


(0.4)

125%








Net loans and advances to customers

88.4

87.9

1%


83.2

6%








Funded assets

129.5

126.2

3%


117.9

10%

Investment securities

24.9

24.9

-


21.3

17%

Risk elements in lending







- retail

1.9

1.9

-


1.5

27%

- commercial

0.3

0.3

-


0.2

50%








Total risk elements in lending

2.2

2.2

-


1.7

29%

Provision coverage (1)

38%

41%

(300bp)


26%

1,200bp








Customer deposits (excluding repos)

90.5

91.6

(1%)


91.1

(1%)

Bank deposits (excluding repos)

8.0

5.7

40%


3.3

142%

Loan:deposit ratio (excluding repos)

98%

96%

200bp


91%

700bp








Risk-weighted assets (2)







- Credit risk







- non-counterparty

93.8

92.4

2%


83.8

12%

- counterparty

1.3

1.3

-


0.8

63%

- Operational risk

8.7

8.5

2%


8.2

6%









103.8

102.2

2%


92.8

12%

Notes:

(1)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(2)

Risk-weighted assets at 31 December 2013 are on a Basel 2.5 basis.

Key points

H1 2014 and Q2 2014 results are not directly comparable with prior year periods; prior year results exclude Non-Core operations and include Group allocations. In the context of the planned disposal of Citizens Financial Group, central Group costs are no longer allocated to the division.

H1 2014 compared with H1 2013

Operating profit increased by $158 million, or 29%, to $704 million, reflecting the sale of the Illinois retail branches and small business and select middle market relationships in the Illinois market. Excluding the impact of the sale, $283 million net gain, and restructuring costs, $115 million (H1 2013 - $5 million), operating profit was down 3% driven by lower non-interest income and higher impairment losses partially offset by higher net interest income.



The former Non-Core portfolio is now included on a prospective basis from 1 January 2014. On a comparable basis, operating profit excluding the impact of the sale, $283 million net gain, and restructuring costs, $115 million (H1 2013 - $5 million), was down 2% driven by lower non-interest income and higher expenses partially offset by higher net interest income and lower impairment losses.



Citizens Financial Group (US dollar)

Key points (continued)

H1 2014 compared with H1 2013 (continued)

The branch sale comprised retail branches located in Illinois, including certain customer deposits of $4.8 billion and selected loans of $1.0 billion (primarily middle market, small business, home equity and credit card balances). The transaction which completed on 20 June 2014 and resulted in a net gain of $283 million and restructuring costs of $17 million.



The operating environment and market conditions remained challenging, with intense competition for loans. An extended period of low short-term rates limited net interest margin expansion and the rise in long-term rates dramatically slowed mortgage refinance volumes.



Net interest income was up $198 million, or 14%, to $1,647 million driven by a larger investment portfolio, loan growth including the transfer of assets from Non-Core, the benefit of interest rate swaps and deposit pricing discipline.



Higher rates led to investment security purchases resulting in average portfolio growth of $6.3 billion over the year.



Average loans and advances were up 9%, driven by the $3.6 billion transfer of assets from Non-Core, commercial and auto loan growth, a strategic initiative to purchase residential mortgages and to hold more originations on the balance sheet. This was partially offset by home equity run-off.



Average customer deposits were down 3%, with planned run-off of high priced deposits. Consumer and small business checking balances both grew by 3% over the year.



Excluding the gain on the sale of the Illinois branches of $283 million, non-interest income was down $128 million, or 15%, to $753 million reflecting lower securities gains of $69 million, lower mortgage banking fees of $49 million, as refinancing volumes have slowed, and lower deposit fees of $31 million due to a change in the posting order of customer transactions, partially offset by higher commercial banking fee income of $21 million. Mortgage origination activity has slowed as market rates have risen, leading to lower applications combined with lower levels of gains on sales of mortgages.



Excluding restructuring costs of $115 million (H1 2013 - $5 million), total expenses were down $11 million, or 1%, to $1,690 million driven by the removal of indirect costs in 2014, incentive reversals for prior year plans and lower retirement costs partially offset by lower mortgage servicing rights impairment recapture and higher consumer regulatory compliance costs.



Restructuring costs include costs related to the sale of the Illinois branches and other initiatives intended to improve the overall effectiveness and efficiency of the franchise.



Impairment losses increased by $96 million to $174 million due to a reserve build of $15 million in H1 2014 compared with a reserve release of $58 million in H1 2013 and higher charge-offs including those related to assets transferred from Non-Core.

Q2 2014 compared with Q1 2014

Operating profit increased by $228 million, or 96%, to $466 million largely due to the sale of the Illinois retail branches and small business and select middle market relationships. Excluding the impact of the sale, $283 million, and restructuring costs, $115 million, operating profit was up $60 million, or 25%, to $298 million driven by lower impairment losses.



Net interest income was up $29 million, or 4% at $838 million driven by a larger investment portfolio, loan growth and the impact of day count.



Citizens Financial Group (US dollar)

Key points (continued)

Q2 2014 compared with Q1 2014 (continued)

Average loans and advances were up 2%, driven by higher commercial loans, auto loan organic growth and purchases and a strategic initiative to purchase residential mortgages.



Excluding the gain on the sale of the Illinois retail branches of $283 million in Q2 2014, non-interest income was broadly in line with the prior quarter.



Excluding restructuring costs of $115 million, total expenses were up $34 million, or 4%, at $862 million due to higher incentives as Q1 2014 included incentive reversals for prior year plans.



Impairment losses decreased by $68 million to $53 million for the quarter due to lower charge-offs of $19 million and a reserve release in Q2 2014 of $19 million reflecting asset quality improvements, compared to a reserve build in Q1 2014 of $34 million.

Q2 2014 compared with Q2 2013

Excluding the impact of the Illinois retail branch sale, $283 million net gain, and restructuring costs, $115 million (Q2 2013 - $3 million), operating profit increased by $36 million, or 14%, driven by higher net interest income partially offset by higher expenses.



Income and expense drivers are consistent with H1 2014 compared with H1 2013.



Impairment losses were broadly in line with prior year despite the Non-Core transfer.


RBS Capital Resolution

RCR is managed and analysed by four business pillars - Ulster Bank, Real Estate Finance, Corporate and Markets. Real Estate Finance excludes commercial real estate lending in Ulster Bank.


Half year




ended

Quarter ended

30 June

30 June

31 March


2014

2014

2014


m

m

m





Income statement




Net interest income/(expense)

11

16

(5)





Net fees and commissions

31

17

14

Income from trading activities (1)

(53)

(69)

16

Other operating income (1)

119

71

48





Non-interest income

97

19

78





Total income

108

35

73





Direct expenses




- staff

(89)

(51)

(38)

- other

(32)

(14)

(18)

Indirect expenses

(55)

(32)

(23)





Operating expenses

(176)

(97)

(79)





Operating loss before impairment losses

(68)

(62)

(6)

Impairment recoveries/(losses) (1)

20

128

(108)





Operating (loss)/profit

(48)

66

(114)





Total income




Ulster Bank

1

14

(13)

Real Estate Finance

96

13

83

Corporate

(14)

(12)

(2)

Markets

25

20

5





Total income

108

35

73





Impairment (recoveries)/losses




Ulster Bank

(15)

(67)

52

Real Estate Finance

(34)

(123)

89

Corporate

39

73

(34)

Markets

(10)

(11)

1





Total impairment (recoveries)/losses

(20)

(128)

108





Loan impairment charge as % of gross customer loans and advances (2)




Ulster Bank

(0.2%)

(1.9%)

1.3%

Real Estate Finance

(0.9%)

(6.6%)

4.1%

Corporate

1.0%

3.7%

(1.5%)

Markets

(2.0%)

(3.6%)

-





Total

(0.1%)

(1.7%)

1.2%

Notes:

(1)

Q2 2014 results included 225 million (Q1 2014 - 56 million) of net gains from the disposal of assets, comprising 6 million gain (Q1 2014 - 5 million loss) in income from trading activities, 38 million of losses (Q1 2014 - 3 million) in other operating income and 257 million (Q1 2014 - 64 million) release of impairment provisions.

(2)

Includes disposal groups.



RBS Capital Resolution




30 June

31 March



2014

2014




bn

bn






Capital and balance sheet





Loans and advances to customers (gross) (1)



30.0

34.0

Loan impairment provisions



(14.4)

(15.7)






Net loans and advances to customers



15.6

18.3






Debt securities



1.9

2.2

Total funded assets



20.9

24.3

Total third party assets (including derivatives)



34.4

38.8






Risk elements in lending



20.4

23.0

Provision coverage (2)



71%

68%

Risk-weighted assets (3)





- Credit risk





- non-counterparty



22.6

29.6

- counterparty



8.2

5.7

- Market risk



4.3

5.2









35.1

40.5






Gross loans and advances to customers (1)





Ulster Bank



13.9

15.5

Real Estate Finance



7.4

8.6

Corporate



7.8

9.1

Markets



0.9

0.8









30.0

34.0






Funded assets





Ulster Bank



3.5

4.4

Real Estate Finance (3)



6.7

7.7

Corporate



7.4

8.6

Markets



3.3

3.6









20.9

24.3






Risk weighted assets (4)





Ulster Bank



2.3

2.8

Real Estate Finance



6.4

11.5

Corporate



15.1

14.7

Markets



11.3

11.5









35.1

40.5






RWA equivalent (RWAe) (5)





Ulster Bank



4.5

6.7

Real Estate Finance



10.5

13.4

Corporate



16.6

17.0

Markets



11.9

13.8









43.5

50.9

Notes:

(1)

Includes disposal groups.

(2)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(3)

Real Estate Finance funded assets comprise those in the UK (4.4 billion), Germany (1.0 billion), Spain (0.5 billion) and other geographies (0.8 billion).

(4)

On a fully loaded Basel 3 basis risk-weighted assets at 1 January 2014 were 46.7 billion.

(5)

RWA equivalent (RWAe) is an internal metric that measures the equity capital employed in divisions. RWAe converts both performing and non-performing exposures into a consistent capital measure, being the sum of the regulatory RWAs and the regulatory capital deductions, the latter converted to RWAe by applying a multiplier. The Group applies a CET 1 ratio of 10%; this results in an end point CRR RWAe conversion multiplier of 10.


RBS Capital Resolution

Funded assets and RWAe


















Non-performing (1)


Performing (1)


Total


Funded assets

RWAe


Capital


Funded assets

RWAe


Capital


Funded assets

RWAe


Capital

Gross

Net

RWA

deducts

Gross

Net

RWA

deducts (2)

Gross

Net

RWA

deducts

30 June 2014

bn

bn

bn

bn

m


bn

bn

bn

bn

m

bn

bn

bn

bn

m



















Ulster Bank

13.0

2.6

4.4

-

446


1.1

0.9

0.1

2.3

(229)


14.1

3.5

4.5

2.3

217

Real Estate Finance

5.0

2.7

4.1

0.3

389


4.1

4.0

6.4

6.1

16


9.1

6.7

10.5

6.4

405

Corporate

2.6

1.2

1.8

-

184


6.3

6.2

14.8

15.1

(28)


8.9

7.4

16.6

15.1

156

Markets

0.1

0.1

0.5

0.2

34


3.2

3.2

11.4

11.1

30


3.3

3.3

11.9

11.3

64



















Total RCR

20.7

6.6

10.8

0.5

1,053


14.7

14.3

32.7

34.6

(211)


35.4

20.9

43.5

35.1

842



















31 March 2014




































Ulster Bank

14.6

3.6

6.3

0.1

622


1.1

0.8

0.4

2.7

(235)


15.7

4.4

6.7

2.8

387

Real Estate Finance

5.4

2.9

2.9

0.3

260


4.9

4.8

10.5

11.2

(76)


10.3

7.7

13.4

11.5

184

Corporate

2.9

1.2

2.1

0.1

209


7.5

7.4

14.9

14.6

28


10.4

8.6

17.0

14.7

237

Markets

0.2

0.2

0.3

-

26


3.4

3.4

13.5

11.5

205


3.6

3.6

13.8

11.5

231



















Total RCR

23.1

7.9

11.6

0.5

1,117


16.9

16.4

39.3

40.0

(78)


40.0

24.3

50.9

40.5

1,039



















1 January 2014




































Ulster Bank

14.8

3.7

7.6

0.2

738


1.4

1.1

1.3

3.1

(179)


16.2

4.8

8.9

3.3

559

Real Estate Finance

7.2

4.2

6.1

0.3

580


5.8

5.3

12.5

13.2

(75)


13.0

9.5

18.6

13.5

505

Corporate

3.3

1.7

2.9

0.2

269


8.1

8.1

18.2

16.2

208


11.4

9.8

21.1

16.4

477

Markets

0.2

0.1

0.6

-

58


4.7

4.7

15.8

13.5

233


4.9

4.8

16.4

13.5

291



















Total RCR

25.5

9.7

17.2

0.7

1,645


20.0

19.2

47.8

46.0

187


45.5

28.9

65.0

46.7

1,832



















Notes:

(1)

Performing assets are those with an internal asset quality band of AQ1 - 9; and non-performing assets are in AQ10 with a probability of default being 100%.

(2)

The negative capital deductions are a result of the latent loss provisions held in respect of the performing portfolio.

(3)

Capital deductions relating to expected loss less impairment provisions were 823 million (31 March 2014 - 960 million; 1 January 2014 - 1,774 million).


RBS Capital Resolution

Funded assets














1 April





30 June

2014

Net run-off

Disposals (1)

Impairments

Other

2014

Quarter ended 30 June 2014

bn

bn

bn

bn

bn

bn








Ulster Bank

4.4

(0.1)

(0.8)

0.1

(0.1)

3.5

Real Estate Finance

7.7

(0.4)

(0.6)

0.1

(0.1)

6.7

Corporate

8.6

(0.8)

(0.2)

(0.1)

(0.1)

7.4

Markets

3.6

(0.1)

(0.2)

-

-

3.3








Total

24.3

(1.4)

(1.8)

0.1

(0.3)

20.9









1 January





31 March

2014

Net run-off

Disposals (1)

Impairments

Other

2014

Quarter ended 31 March 2014

bn

bn

bn

bn

bn

bn








Ulster Bank

4.8

(0.1)

(0.2)

(0.1)

-

4.4

Real Estate Finance

9.5

(1.2)

(0.5)

(0.1)

-

7.7

Corporate

9.8

(0.7)

(0.5)

-

-

8.6

Markets

4.8

(0.5)

(0.7)

-

-

3.6








Total

28.9

(2.5)

(1.9)

(0.2)

-

24.3








Risk-weighted assets







1 April



Risk


Other (3)

30 June

2014

Net run-off

Disposals (1)

parameters (2)

Impairments

2014

Quarter ended 30 June 2014

bn

bn

bn

bn

bn

bn

bn









Ulster Bank

2.8

-

(0.1)

(0.4)

-

-

2.3

Real Estate Finance

11.5

(0.2)

(0.6)

(4.2)

-

(0.1)

6.4

Corporate

14.7

(0.6)

(0.5)

2.2

(0.4)

(0.3)

15.1

Markets

11.5

(1.6)

(0.7)

2.2

-

(0.1)

11.3









Total

40.5

(2.4)

(1.9)

(0.2)

-

(0.5)

35.1










1 January



Risk


Other (3)

31 March

2014

Net run-off

Disposals (1)

parameters (2)

Impairments

2014

Quarter ended 31 March 2014

bn

bn

bn

bn

bn

bn

bn









Ulster Bank

3.3

(0.5)

-

-

-

-

2.8

Real Estate Finance

13.5

(1.6)

(0.1)

(0.3)

-

-

11.5

Corporate

16.4

(0.3)

(0.5)

(0.8)

-

(0.1)

14.7

Markets

13.5

(0.2)

(0.6)

(1.2)

-

-

11.5









Total

46.7

(2.6)

(1.2)

(2.3)

-

(0.1)

40.5









For the notes to this table refer to the following page.





RBS Capital Resolution

Capital deductions






1 April

Net run-off


Risk

Impairments

Other (3)

30 June

2014

Disposals (1)

parameters (2)

2014

Quarter ended 30 June 2014

m

m

m

m

m

m

m









Ulster Bank

387

(26)

(103)

17

(46)

(12)

217

Real Estate Finance

184

(81)

(29)

242

101

(12)

405

Corporate

237

(23)

(62)

97

(83)

(10)

156

Markets

231

(9)

(79)

(79)

-

-

64









Total

1,039

(139)

(273)

277

(28)

(34)

842










1 January

Net run-off


Risk

Impairments

Other (3)

31 March

2014

Disposals (1)

parameters (2)

2014

Quarter ended 31 March 2014

m

m

m

m

m

m

m









Ulster Bank

559

(2)

(14)

(135)

(17)

(4)

387

Real Estate Finance

505

(211)

(59)

31

(78)

(4)

184

Corporate

477

(71)

17

(159)

(27)

-

237

Markets

291

-

-

(56)

-

(4)

231









Total

1,832

(284)

(56)

(319)

(122)

(12)

1,039









RWA equivalent






1 April

Net run-off


Risk

Impairments

Other (3)

30 June

2014

Disposals (1)

parameters (2)

2014

Quarter ended 30 June 2014

bn

bn

bn

bn

bn

bn

bn









Ulster Bank

6.7

(0.3)

(1.1)

(0.2)

(0.5)

(0.1)

4.5

Real Estate Finance

13.4

(1.0)

(0.9)

(1.8)

1.0

(0.2)

10.5

Corporate

17.0

(0.8)

(1.1)

3.2

(1.2)

(0.5)

16.6

Markets

13.8

(1.7)

(1.5)

1.4

-

(0.1)

11.9









Total

50.9

(3.8)

(4.6)

2.6

(0.7)

(0.9)

43.5










1 January

Net run-off


Risk

Impairments

Other (3)

31 March

2014

Disposals (1)

parameters (2)

2014

Quarter ended 31 March 2014

bn

bn

bn

bn

bn

bn

bn









Ulster Bank

8.9

(0.5)

(0.1)

(1.4)

(0.2)

-

6.7

Real Estate Finance

18.6

(3.7)

(0.7)

-

(0.8)

-

13.4

Corporate

21.1

(1.0)

(0.3)

(2.4)

(0.3)

(0.1)

17.0

Markets

16.4

(0.2)

(0.6)

(1.7)

-

(0.1)

13.8









Total

65.0

(5.4)

(1.7)

(5.5)

(1.3)

(0.2)

50.9









Notes:

(1)

Includes all aspects relating to disposals, including associated removal of deductions from regulatory capital.

(2)

Principally reflects credit migration and other technical adjustments.

(3)

Includes fair value adjustments and foreign exchange movements.



RBS Capital Resolution










Gross loans and advances, REIL and related impairments
















Credit metrics

YTD






REIL as a

Provisions

Provisions

Impairment

YTD


Gross



% of gross

as a %

as a % of

charge/

Amounts


loans (1)

REIL

Provisions

loans

of REIL

gross loans

(gain) (2)

written-off

30 June 2014

bn

bn

bn

%

%

%

m

m










By sector:









Commercial real estate









- investment

10.7

8.2

4.4

77

54

41

(35)

839

- development

7.6

7.0

6.1

92

87

80

(65)

222

Asset finance

2.5

0.9

0.4

36

44

16

19

21

Other corporate

9.1

4.3

3.5

47

81

38

71

532

Other

0.1

-

-

-

-

-

-

5











30.0

20.4

14.4

68

71

48

(10)

1,619










By donating segment









and sector









Ulster Bank









Commercial real estate









- investment

4.5

4.3

2.7

96

63

60

(42)

126

- development

6.5

6.4

5.8

98

91

89

(79)

192

Other corporate

2.9

2.3

2.1

79

91

72

106

157










Total Ulster Bank

13.9

13.0

10.6

94

82

76

(15)

475










Commercial Banking









Commercial real estate









- investment

2.2

1.3

0.5

59

38

23

33

51

- development

0.8

0.5

0.2

63

40

25

15

11

Asset finance

-

-

-

-

-

-

-

3

Other corporate

1.2

0.6

0.4

50

67

33

30

113

Other

-

-

-

-

-

-

-

4










Total Commercial Banking

4.2

2.4

1.1

57

46

26

78

182










CIB









Commercial real estate









- investment

4.0

2.6

1.2

65

46

30

(26)

662

- development

0.3

0.1

0.1

33

100

33

(1)

19

Asset finance

2.5

0.9

0.4

36

44

16

19

18

Other corporate

5.0

1.4

1.0

28

71

20

(65)

262

Other

0.1

-

-

-

-

-

-

1










Total CIB

11.9

5.0

2.7

42

54

23

(73)

962










Total

30.0

20.4

14.4

68

71

48

(10)

1,619










Of which:









UK

13.9

8.0

5.0

58

63

36

(71)

1,057

Europe

15.0

12.0

9.2

80

77

61

78

553

US

0.3

0.1

-

33

-

-

(8)

2

RoW

0.8

0.3

0.2

38

67

25

(9)

7











30.0

20.4

14.4

68

71

48

(10)

1,619










Banks

0.6

-

-

-

-

-

(10)

-

Notes:

(1)

Includes disposal groups.

(2)

Impairment losses include those relating to AFS securities; sector analyses above include allocation of latent impairment charges.



RBS Capital Resolution

Gross loans and advances, REIL and related impairments (continued)









Impairment



Gross


charge/

Amounts


loans (1)

Provisions

(gain) (2)

written-off

31 March 2014

bn

bn

m

m






By donating segment and sector










Ulster Bank





Commercial real estate





- investment

5.4

3.1

47

3

- development

7.1

6.2

(29)

31

Other corporate

3.0

2.0

34

25






Total Ulster Bank

15.5

11.3

52

59






Commercial Banking





Commercial real estate





- investment

2.4

0.5

52

1

- development

0.7

0.3

13

1

Other corporate

1.7

0.5

16

25

Other

-

-

-

5






Total Commercial Banking

4.8

1.3

81

32






CIB





Commercial real estate





- investment

5.1

1.4

34

370

- development

0.3

0.1

10

3

Asset finance

2.5

0.4

8

-

Other corporate

5.6

1.2

(47)

326

Other

0.2

-

(30)

-






Total CIB

13.7

3.1

(25)

699






Total

34.0

15.7

108

790






Banks

0.7

-

-

-

Notes:

(1)

Includes disposal groups.

(2)

Impairment losses include those relating to AFS securities; sector analyses above include allocation of latent impairment charges.



RBS Capital Resolution

Key points

H1 2014

Funded assets have reduced by 8 billion, or 28%, to 21 billion since inception on 1 January 2014, driven by disposals and run-off.



RWA equivalent decreased by 21 billion, or 33%, to 44 billion during H1 2014. This primarily reflects disposals and run-off, supplemented by methodology changes and lower operational and market risk RWAs.



The operating loss of 48 million benefited from 281 million of disposal gains and recoveries in H1 2014 with underlying impairments of 301 million.



The net effect of the operating loss and RWA equivalent (RWAe) reduction resulted in net CET1 accretion of 2 billion.

Q2 2014 compared with Q1 2014

Capital

RWAe reduction of 7 billion, to 44 billion, reflects a combination of disposals, run-off and lower market risk RWAs.



The operating focus in the quarter was on capital intensive positions to maximise the capital accretion benefit. Reductions in these positions were achieved in a capital accretive manner and consistent with our asset management principles. Disposal activity was spread across all sectors, with the most notable reductions in the Ulster Bank and Real Estate business pillars.

Funded assets

Funded assets fell to 21 billion, a reduction of 3 billion, or 14%, during the quarter.



The reduction was achieved by a mixture of run-off and disposals, and continued to benefit from a combination of strong liquidity in the market and asset demand in specific sectors. The first major disposal in Ireland was completed in Q2 2014 which reduced funded assets by 0.5 billion.



The percentage mix of assets across each of the business pillars remained broadly stable.

Operating performance

Operating profit for the second quarter was 66 million, a 180 million improvement compared with Q1 2014 and included a 36 million latent provision release reflecting improving credit conditions. The operating performance also benefited from a number of disposal gains and recoveries with good pricing in the market and efficient execution.



The favourable market conditions were reflected in higher than anticipated sale prices for assets disposed of in the quarter, resulting in disposal gains of 225 million, primarily through the write back of impairment provisions, compared with 56 million in Q1 2014.



The net effect of the operating profit of 66 million and RWAe reduction of 7 billion(1)resulted in net CET1 accretion of 0.8 billion in the quarter.

Funding employed

RCR continues to be funded primarily by RBS Treasury and has no material third party deposits.



A run off profile of 85% over three years has been assumed for RCR's asset base with the associated funding cost being calculated from Treasury issuance maturing in line with the run down of the RCR balance sheet.

Note

(1)

Capital equivalent - 0.7 billion at an internal CET1 ratio of 10%.



This information is provided by RNS
The company news service from the London Stock Exchange
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