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REG - Royal Bk Scot.Grp. - RBS February 2016 Restatement <Origin Href="QuoteRef">RBS.L</Origin> - Part 4

- Part 4: For the preceding part double click  ID:nRSD1397Oc 

                                                                    
 Operating profit before impairment losses                         152                          79       231            
 Impairment releases/(losses)                                      8                            (1)      7              
                                                                                                                        
 Operating profit                                                  160                          78       238            
                                                                                                                        
 Memo:                                                                                                                  
 Operating expenses - adjusted (1)                                 (76)                         (77)     (153)          
 Operating profit - adjusted (1)                                   160                          85       245            
                                                                                                                        
 Key metrics                                                                                                            
                                                                                                                        
 Return on equity (2)                                              19.7%                        44.4%    24.2%          
 Return on equity - adjusted (1,2)                                 19.7%                        48.4%    24.9%          
 Net interest margin                                               1.42%                        2.20%    1.65%          
 Net interest margin excluding central IEAs                        4.18%                        5.94%    4.83%          
 Cost:income ratio                                                 33%                          52%      41%            
 Cost:income ratio - adjusted (1)                                  33%                          47%      39%            
 Loan impairment charge as % of gross customer loans and advances  (0.2%)                       -        (0.1%)         
 
 
                                          31 December 2014  
                                          Allocated from    Total    
                                          Commercial        Private  RBS            
                                          Banking           Banking  International  
 Capital and balance sheet                £bn               £bn      £bn            
                                                                                    
 Loans and advances to customers (gross)  4.7               2.6      7.3            
 Loan impairment provisions               (0.1)             -        (0.1)          
                                                                                    
 Net loans and advances to customers      4.6               2.6      7.2            
 Funded assets                            20.2              3.2      23.4           
 Risk elements in lending                 0.1               0.1      0.2            
 Customer deposits (excluding repos)      14.3              6.5      20.8           
 Loan:deposit ratio (excluding repos)     32%               40%      35%            
 Provision coverage (3)                   41%               30%      27%            
 Risk-weighted assets                     6.3               1.2      7.5            
 
 
Notes: 
 
 (1)  Excluding restructuring costs.                                                                                                                                                                                                          
 (2)  Return on equity is based on segmental operating profit after tax adjusted for preference dividends divided by average notional equity based on 12% (previously 13%) of the monthly average of segmental RWAes, assuming 10% tax rate.  
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                                                                   
 
 
CIB 
 
                                             Quarter ended  
                                             30 September   
                                             2015           
 All allocated from CIB                      
 Income statement                            £m             
                                                            
 Net interest income                         29             
 Non-interest income                         299            
 Own credit adjustments                      78             
                                                            
 Total income                                406            
                                                            
 Direct expenses                                            
 - staff                                     (97)           
 - other                                     (19)           
 Indirect expenses                           (242)          
 Restructuring costs                                        
 - direct                                    (3)            
 - indirect                                  (148)          
 Litigation and conduct costs                (6)            
                                                            
 Operating expenses                          (515)          
                                                            
 Operating loss                              (109)          
                                                            
 Memo:                                                      
 Total income - adjusted (1)                 328            
 Operating expenses - adjusted (2)           (358)          
 Operating loss - adjusted (1,2)             (30)           
                                                            
 Key metrics                                                
                                                            
 Return on equity (3)                        (6.4%)         
 Return on equity - adjusted (1,2,3)         (2.7%)         
 Net interest margin                         0.62%          
 Net interest margin excluding central IEAs  0.78%          
 Cost:income ratio                           127%           
 Cost:income ratio - adjusted (1,2)          109%           
 
 
                                                               30 September  
                                                               2015          
                                       All allocated from CIB  
 Capital and balance sheet                                     £bn           
                                                                             
 Net loans and advances to customers                           19.8          
 Funded assets                                                 125.9         
 Customer deposits (excluding repos)                           5.9           
 Loan:deposit ratio (excluding repos)                          337%          
 Risk-weighted assets                                          38.8          
 
 
Notes: 
 
 (1)  Excluding own credit adjustments.                                                                                                                                                                                                                       
 (2)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                                                                                         
 (3)  Return on equity is based on segmental operating profit after tax adjusted for preference dividends divided by average notional equity based on 15% (previously 13%) of the monthly average of segmental RWAes, assuming 28% tax rate; previously 25%.  
 
 
CIB 
 
                                                                                           Quarter ended  
                                                                                           31 December    
                                                                                           2014           
                                                                   All allocated from CIB  
 Income statement                                                                          £m             
                                                                                                          
 Net interest income                                                                       8              
 Non-interest income                                                                       248            
 Own credit adjustments                                                                    (33)           
                                                                                                          
 Total income                                                                              223            
                                                                                                          
 Direct expenses                                                                                          
 - staff                                                                                   (36)           
 - other                                                                                   (47)           
 Indirect expenses                                                                         (293)          
 Restructuring costs                                                                                      
 - direct                                                                                  (3)            
 - indirect                                                                                (16)           
 Litigation and conduct costs                                                              (370)          
                                                                                                          
 Operating expenses                                                                        (765)          
                                                                                                          
 Operating loss before impairment releases                                                 (542)          
 Impairment releases                                                                       6              
                                                                                                          
 Operating loss                                                                            (536)          
                                                                                                          
 Memo:                                                                                                    
 Total income - adjusted (1)                                                               256            
 Operating expenses - adjusted (2)                                                         (376)          
 Operating loss - adjusted (1,2)                                                           (114)          
                                                                                                          
 Key metrics                                                                                              
                                                                                                          
 Return on equity (3)                                                                      (23.3%)        
 Return on equity - adjusted (1,2,3)                                                       (5.9%)         
 Net interest margin                                                                       0.21%          
 Net interest margin excluding central IEAs                                                0.16%          
 Cost:income ratio                                                                         343%           
 Cost:income ratio - adjusted (1,2)                                                        147%           
 Loan impairment charge as % of gross customer loans and advances                          (0.1%)         
 
 
                                       31 December  
                                       2014         
 All allocated from CIB                
 Capital and balance sheet             £bn          
                                                    
 Net loans and advances to customers   26.5         
 Funded assets                         137.7        
 Customer deposits (excluding repos)   11.8         
 Loan:deposit ratio (excluding repos)  226%         
 Risk-weighted assets                  41.9         
 
 
Notes: 
 
 (1)  Excluding own credit adjustments.                                                                                                                                                                                                                       
 (2)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                                                                                         
 (3)  Return on equity is based on segmental operating profit after tax adjusted for preference dividends divided by average notional equity based on 15% (previously 13%) of the monthly average of segmental RWAes, assuming 28% tax rate; previously 25%.  
 
 
CIB 
 
                                             Year ended   
                                             31 December  
                                             2014         
 All allocated from CIB                      
 Income statement                            £m           
                                                          
 Net interest income                         (11)         
 Non-interest income                         1,951        
 Own credit adjustments                      (9)          
                                                          
 Total income                                1,931        
                                                          
 Direct expenses                                          
 - staff                                     (446)        
 - other                                     (190)        
 Indirect expenses                           (1,080)      
 Restructuring costs                                      
 - direct                                    (13)         
 - indirect                                  (89)         
 Litigation and conduct costs                (832)        
                                                          
 Operating expenses                          (2,650)      
                                                          
 Operating loss before impairment releases   (719)        
 Impairment releases                         9            
                                                          
 Operating loss                              (710)        
                                                          
 Memo:                                                    
 Total income - adjusted (1)                 1,940        
 Operating expenses - adjusted (2)           (1,716)      
 Operating profit - adjusted (1,2)           233          
 Key metrics                                              
                                                          
 Return on equity (3)                        (7.9%)       
 Return on equity - adjusted (1,2,3)         1.3%         
 Net interest margin                         (0.07%)      
 Net interest margin excluding central IEAs  (0.06%)      
 Cost:income ratio                           137%         
 Cost:income ratio - adjusted (1,2)          88%          
 
 
                                       31 December  
                                       2014         
 All allocated from CIB                
 Capital and balance sheet             £bn          
                                                    
 Net loans and advances to customers   26.5         
 Funded assets                         137.7        
 Customer deposits (excluding repos)   11.8         
 Loan:deposit ratio (excluding repos)  226%         
 Risk-weighted assets                  41.9         
 
 
Notes: 
 
 (1)  Excluding own credit adjustments.                                                                                                                                                                                                                       
 (2)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                                                                                         
 (3)  Return on equity is based on segmental operating profit after tax adjusted for preference dividends divided by average notional equity based on 15% (previously 13%) of the monthly average of segmental RWAes, assuming 28% tax rate; previously 25%.  
 
 
Capital Resolution 
 
                                                                   Quarter ended 30 September 2015  
                                                                                                                     Total       
                                                                   Allocated from                   Capital  
                                                                   CIB                              RCR      Centre  Resolution  
 Income statement                                                  £m                               £m       £m      £m          
                                                                                                                                 
 Net interest income                                               94                               (17)     1       78          
 Non-interest income                                               (49)                             (3)      25      (27)        
 Own credit adjustments                                            38                               -        -       38          
                                                                                                                                 
 Total income                                                      83                               (20)     26      89          
                                                                                                                                 
 Direct expenses                                                                                                                 
 - staff                                                           (38)                             (22)     -       (60)        
 - other                                                           (40)                             (1)      -       (41)        
 Indirect expenses                                                 (230)                            (15)     -       (245)       
 Restructuring costs                                                                                                             
 - direct                                                          (190)                            -        -       (190)       
 - indirect                                                        (296)                            (4)      -       (300)       
 Litigation and conduct costs                                      (101)                            -        -       (101)       
                                                                                                                                 
 Operating expenses                                                (895)                            (42)     -       (937)       
                                                                                                                                 
 Operating (loss)/profit before impairment releases                (812)                            (62)     26      (848)       
 Impairment releases                                               4                                46       -       50          
                                                                                                                                 
 Operating (loss)/profit                                           (808)                            (16)     26      (798)       
                                                                                                                                 
 Memo:                                                                                                                           
 Total income - adjusted (1)                                       45                               (20)     26      51          
 Operating expenses - adjusted (2)                                 (308)                            (38)     -       (346)       
 Operating (loss)/profit - adjusted (1,2)                          (259)                            (12)     26      (245)       
                                                                                                                                 
 Key metrics                                                                                                                     
                                                                                                                                 
 Net interest margin                                               0.93%                            nm       nm      0.60%       
 Net interest margin excluding central IEAs                        1.14%                            nm       nm      0.70%       
 Loan impairment charge as % of gross customer loans and advances  -                                (2.2%)   nm      (0.5%)      
 
 
                                          30 September 2015  
                                                                              Total       
                                          Allocated from     Capital  
                                          CIB                RCR      Centre  Resolution  
 Capital and balance sheet                £bn                £bn      £bn     £bn         
                                                                                          
 Loans and advances to customers (gross)  26.6               8.2      -       34.8        
 Loan impairment provisions               (0.1)              (3.9)    -       (4.0)       
                                                                                          
 Net loans and advances to customers      26.5               4.3      -       30.8        
 Funded assets                            58.4               6.5      1.1     66.0        
 Risk elements in lending                 0.2                5.1      -       5.3         
 Customer deposits (excluding repos)      29.1               0.9      -       30.0        
 Loan:deposit ratio (excluding repos)     91%                nm       nm      nm          
 Provision coverage (3)                   63%                nm       nm      76%         
 Risk-weighted assets                     40.4               12.4     6.9     59.7        
 
 
Notes: 
 
 (1)  Excluding own credit adjustments.                                                                      
 (2)  Excluding restructuring costs and litigation and conduct costs.                                        
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.  
                                                                                                             
 
 
Capital Resolution 
 
                                                                   Quarter ended 31 December 2014  
                                                                                                                    Total       
                                                                   Allocated from                  Capital  
                                                                   CIB                             RCR      Centre  Resolution  
 Income statement                                                  £m                              £m       £m      £m          
                                                                                                                                
 Net interest income                                               183                             (23)     2       162         
 Non-interest income                                               174                             (162)    25      37          
 Own credit adjustments                                            (50)                            -        -       (50)        
                                                                                                                                
 Total income                                                      307                             (185)    27      149         
                                                                                                                                
 Direct expenses                                                                                                                
 - staff                                                           (25)                            (41)     -       (66)        
 - other                                                           (51)                            (29)     -       (80)        
 Indirect expenses                                                 (319)                           (25)     -       (344)       
 Restructuring costs                                                                                                            
 - direct                                                          (46)                            -        -       (46)        
 - indirect                                                        (19)                            (3)      -       (22)        
 Litigation and conduct costs                                      (12)                            -        -       (12)        
                                                                                                                                
 Operating expenses                                                (472)                           (98)     -       (570)       
                                                                                                                                
 Operating (loss)/profit before impairment (losses)/releases       (165)                           (283)    27      (421)       
 Impairment (losses)/releases                                      (47)                            681      -       634         
                                                                                                                                
 Operating (loss)/profit                                           (212)                           398      27      213         
                                                                                                                                
 Memo:                                                                                                                          
 Total income - adjusted (1)                                       357                             (185)    27      199         
 Operating expenses - adjusted (2)                                 (395)                           (95)     -       (490)       
 Operating (loss)/profit - adjusted (1,2)                          (85)                            401      27      343         
                                                                                                                                
 Key metrics                                                                                                                    
                                                                                                                                
 Net interest margin                                               1.13%                           nm       nm      0.71%       
 Net interest margin excluding central IEAs                        1.25%                           nm       nm      0.77%       
 Loan impairment charge as % of gross customer loans and advances  0.5%                            (12.8%)  nm      (4.0%)      
 
 
                                          31 December 2014  
                                                                     Total   
                                          Allocated from    Capital  
                                          CIB               RCR      Centre  Resolution  
 Capital and balance sheet                £bn               £bn      £bn     £bn         
                                                                                         
 Loans and advances to customers (gross)  42.1              21.9     -       64.0        
 Loan impairment provisions               (0.2)             (10.9)   -       (11.1)      
                                                                                         
 Net loans and advances to customers      41.9              11.0     -       52.9        
 Funded assets                            99.7              14.9     1.0     115.6       
 Risk elements in lending                 0.2               15.4     -       15.6        
 Customer deposits (excluding repos)      35.2              1.2      -       36.4        
 Loan:deposit ratio (excluding repos)     119%              nm       nm      nm          
 Provision coverage (3)                   96%               nm       nm      71%         
 Risk-weighted assets                     67.0              22.0     6.1     95.1        
 
 
Notes: 
 
 (1)  Excluding own credit adjustments.                                                                      
 (2)  Excluding restructuring costs and litigation and conduct costs.                                        
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.  
 
 
Capital Resolution 
 
                                                                   Year end 31 December 2014  
                                                                                                       Total   
                                                                   Allocated from             Capital  
                                                                   CIB                        RCR      Centre  Resolution  
 Income statement                                                  £m                         £m       £m      £m          
                                                                                                                           
 Net interest income                                               717                        (47)     3       673         
 Non-interest income                                               969                        92       94      1,155       
 Own credit adjustments                                            (14)                       (22)     -       (36)        
                                                                                                                           
 Total income                                                      1,672                      23       97      1,792       
                                                                                                                           
 Direct expenses                                                                                                           
 - staff                                                           (277)                      (167)    -       (444)       
 - other                                                           (208)                      (85)     -       (293)       
 Indirect expenses                                                 (1,179)                    (104)    -       (1,283)     
 Restructuring costs                                                                                                       
 - direct                                                          (80)                       -        -       (80)        
 - indirect                                                        (98)                       (7)      -       (105)       
 Litigation and conduct costs                                      (162)                      -        -       (162)       
 Write-down of goodwill                                            (130)                      -        -       (130)       
                                                                                                                           
 Operating expenses                                                (2,134)                    (363)    -       (2,497)     
                                                                                                                           
 Operating (loss)/profit before impairment releases                (462)                      (340)    97      (705)       
 Impairment releases                                               1                          1,306    -       1,307       
                                                                                                                           
 Operating (loss)/profit                                           (461)                      966      97      602         
                                                                                                                           
 Memo:                                                                                                                     
 Total income - adjusted (1)                                       1,686                      45       97      1,828       
 Operating expenses - adjusted (2)                                 (1,664)                    (356)    -       (2,020)     
 Operating profit - adjusted (1,2)                                 23                         995      97      1,115       
                                                                                                                           
 Key metrics                                                                                                               
                                                                                                                           
 Net interest margin                                               1.05%                      nm       nm      0.67%       
 Net interest margin excluding central IEAs                        1.16%                      nm       nm      0.72%       
 Loan impairment charge as % of gross customer loans and advances  -                          (6.1%)   nm      (2.0%)      
 
 
                                          31 December 2014  
                                                                     Total   
                                          Allocated from    Capital  
                                          CIB               RCR      Centre  Resolution  
 Capital and balance sheet                £bn               £bn      £bn     £bn         
                                                                                         
 Loans and advances to customers (gross)  42.1              21.9     -       64.0        
 Loan impairment provisions               (0.2)             (10.9)   -       (11.1)      
                                                                                         
 Net loans and advances to customers      41.9              11.0     -       52.9        
 Funded assets                            99.7              14.9     1.0     115.6       
 Risk elements in lending                 0.2               15.4     -       15.6        
 Customer deposits (excluding repos)      35.2              1.2      -       36.4        
 Loan:deposit ratio (excluding repos)     119%              nm       nm      nm          
 Provision coverage (3)                   96%               nm       nm      71%         
 Risk-weighted assets                     67.0              22.0     6.1     95.1        
 
 
Notes: 
 
 (1)  Excluding own credit adjustments                                                                       
 (2)  Excluding restructuring costs and litigation and conduct costs.                                        
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.  
 
 
Williams & Glyn 
 
                                                                                              Quarter ended      
                                                                                              30 September 2015  
                                                                   All allocated from UK PBB  
 Income statement (1)                                                                                            £m     
                                                                                                                        
 Net interest income                                                                                             167    
 Non-interest income                                                                                             44     
                                                                                                                        
 Total income                                                                                                    211    
                                                                                                                        
 Direct expenses                                                                                                        
 - staff                                                                                                         (55)   
 - other                                                                                                         (12)   
 Indirect expenses                                                                                               (24)   
                                                                                                                        
 Operating expenses                                                                                              (91)   
                                                                                                                        
 Operating profit before impairment losses                                                                       120    
 Impairment losses                                                                                               (5)    
                                                                                                                        
 Operating profit                                                                                                115    
                                                                                                                        
 Key metrics                                                                                                            
                                                                                                                        
 Net interest margin                                                                                             2.88%  
 Net interest margin excluding central IEAs                                                                      3.40%  
 Cost:income ratio                                                                                               43%    
 Loan impairment charge as % of gross customer loans and advances                                                0.1%   
 
 
                                          30 September 2015          
                                          All allocated from UK PBB  
 Capital and balance sheet (1)                                         £bn    
                                                                              
 Loans and advances to customers (gross)                               20.3   
 Loan impairment provisions                                            (0.3)  
                                                                              
 Net loans and advances to customers                                   20.0   
 Funded assets                                                         24.0   
 Risk elements in lending                                              0.5    
 Customer deposits (excluding repos)                                   23.6   
 Loan:deposit ratio (excluding repos)                                  85%    
 Provision coverage (2)                                                59%    
 Risk-weighted assets                                                  10.1   
 
 
Notes: 
 
 (1)  Does not reflect the cost base, funding and capital profile of a standalone bank. Operating expenses include charges based on an attribution of support provided by RBS to Williams & Glyn.  
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                        
 
 
Williams & Glyn 
 
                                                                                              Quarter ended  
                                                                   31 December 2014           
                                                                   All allocated from UK PBB  
 Income statement (1)                                                                                        £m     
                                                                                                                    
 Net interest income                                                                                         167    
 Non-interest income                                                                                         49     
                                                                                                                    
 Total income                                                                                                216    
                                                                                                                    
 Direct expenses                                                                                                    
 - staff                                                                                                     (49)   
 - other                                                                                                     (10)   
 Indirect expenses                                                                                           (25)   
                                                                                                                    
 Operating expenses                                                                                          (84)   
                                                                                                                    
 Operating profit before impairment losses                                                                   132    
 Impairment losses                                                                                           (9)    
                                                                                                                    
 Operating profit                                                                                            123    
                                                                                                                    
 Key metrics                                                                                                        
                                                                                                                    
 Net interest margin                                                                                         2.92%  
 Net interest margin excluding central IEAs                                                                  3.42%  
 Cost:income ratio                                                                                           39%    
 Loan impairment charge as % of gross customer loans and advances                                            0.2%   
 
 
                                          31 December 2014           
                                          All allocated from UK PBB  
 Capital and balance sheet (1)                                         £bn    
                                                                              
 Loans and advances to customers (gross)                               19.9   
 Loan impairment provisions                                            (0.4)  
                                                                              
 Net loans and advances to customers                                   19.5   
 Funded assets                                                         23.6   
 Risk elements in lending                                              0.6    
 Customer deposits (excluding repos)                                   22.0   
 Loan:deposit ratio (excluding repos)                                  88%    
 Provision coverage (2)                                                61%    
 Risk-weighted assets                                                  10.1   
 
 
Notes: 
 
 (1)  Does not reflect the cost base, funding and capital profile of a standalone bank. Operating expenses include charges based on an attribution of support provided by RBS to Williams & Glyn.  
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                        
 
 
Williams & Glyn 
 
                                                                                                Year end  
                                                                   31 December 2014           
                                                                   All allocated from UK PBB  
 Income statement (1)                                                                           £m        
                                                                                                          
 Net interest income                                                                            664       
 Non-interest income                                                                            188       
                                                                                                          
 Total income                                                                                   852       
                                                                                                          
 Direct expenses                                                                                          
 - staff                                                                                        (196)     
 - other                                                                                        (36)      
 Indirect expenses                                                                              (98)      
                                                                                                          
 Operating expenses                                                                             (330)     
                                                                                                          
 Operating profit before impairment losses                                                      522       
 Impairment losses                                                                              (55)      
                                                                                                          
 Operating profit                                                                               467       
                                                                                                          
 Key metrics                                                                                              
                                                                                                          
 Net interest margin                                                                            2.93%     
 Net interest margin excluding central IEAs                                                     3.42%     
 Cost:income ratio                                                                              39%       
 Loan impairment charge as % of gross customer loans and advances                               0.3%      
 
 
                                          31 December 2014           
                                          All allocated from UK PBB  
 Capital and balance sheet (1)                                         £bn    
                                                                              
 Loans and advances to customers (gross)                               19.9   
 Loan impairment provisions                                            (0.4)  
                                                                              
 Net loans and advances to customers                                   19.5   
 Funded assets                                                         23.6   
 Risk elements in lending                                              0.6    
 Customer deposits (excluding repos)                                   22.0   
 Loan:deposit ratio (excluding repos)                                  88%    
 Provision coverage (2)                                                61%    
 Risk-weighted assets                                                  10.1   
 
 
Notes: 
 
 (1)  Does not reflect the cost base, funding and capital profile of a standalone bank. Operating expenses include charges based on an attribution of support provided by RBS to Williams & Glyn.  
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                        
 
 
Appendix 3 
 
Allocation of previous segments to new customer segments 
 
Allocation of previous segments to new customer segments 
 
The tables in this appendix summarise the performance of the previously reported segments, as adjusted for the reporting
changes outlined on page 2, and show how these segments have been allocated to the new reportable segments. 
 
UK PBB 
 
                                                                                                                 
                                             Quarter ended 30 September 2015  
                                             Previously                       Reporting    Allocated to  
                                             reported                         changes (1)  W&G           UK PBB  
 Income statement                            £m                               £m           £m            £m      
                                                                                                                 
 Net interest income                         1,170                            15           167           1,018   
 Non-interest income                         289                              -            44            245     
                                                                                                                 
 Total income                                1,459                            15           211           1,263   
                                                                                                                 
 Direct expenses                                                                                                 
 - staff                                     (238)                            -            (55)          (183)   
 - other                                     (81)                             -            (12)          (69)    
 Indirect expenses                           (466)                            -            (24)          (442)   
 Restructuring costs                                                                                             
 - direct                                    (5)                              -            -             (5)     
 - indirect                                  (22)                             -            -             (22)    
 Litigation and conduct costs                2                                -            -             2       
                                                                                                                 
 Operating expenses                          (810)                            -            (91)          (719)   
                                                                                                                 
 Operating profit before impairment losses   649                              15           120           544     
 Impairment losses                           (11)                             -            (5)           (6)     
                                                                                                                 
 Operating profit                            638                              15           115           538     
                                                                                                                 
 Memo:                                                                                                           
 Operating expenses - adjusted (2)           (785)                            -            (91)          (694)   
 Operating profit - adjusted (2)             663                              15           115           563     
                                                                                                                 
 Key metrics                                                                                                     
                                                                                                                 
 Net interest margin                         nm                                            2.88%         3.19%   
 Net interest margin excluding central IEAs  3.54%                                         3.40%         3.61%   
 Cost:income ratio                           56%                                           43%           57%     
 Cost:income ratio - adjusted (2)            54%                                           43%           55%     
                                                                                                                 
                                             30 September 2015                
                                             Previously                       Reporting    Allocated to  
                                             reported                         changes (1)  W&G           UK PBB  
 Capital and balance sheet                   £bn                              £bn          £bn           £bn     
                                                                                                                 
 Loans and advances to customers (gross)     134.5                            -            20.3          114.2   
 Loan impairment provisions                  (2.0)                            -            (0.3)         (1.7)   
                                                                                                                 
 Net loans and advances to customers         132.5                            -            20.0          112.5   
 Funded assets                               139.1                            20.4         24.0          135.5   
 Risk elements in lending                    3.0                              -            0.5           2.5     
 Customer deposits (excluding repos)         152.9                            -            23.6          129.3   
 Loan:deposit ratio (excluding repos)        87%                              -            85%           87%     
 Provision coverage (3)                      66%                              -            59%           68%     
 Risk-weighted assets                        39.4                             1.2          10.1          30.5    
 
 
Notes: 
 
 (1)  Refer to page 2 for further details.                                                                   
 (2)  Excluding restructuring costs and litigation and conduct costs.                                        
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.  
 
 
UK PBB 
 
                                                                                                                       
                                                   Quarter ended 31 December 2014  
                                                   Previously                      Reporting    Allocated to  
                                                   reported                        changes (1)  W&G           UK PBB   
 Income statement                                  £m                              £m           £m            £m       
                                                                                                                       
 Net interest income                               1,209                           6            167           1,048    
 Non-interest income                               323                             -            49            274      
                                                                                                                       
 Total income                                      1,532                           6            216           1,322    
                                                                                                                       
 Direct expenses                                                                                                       
 - staff                                           (232)                           -        

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