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REG - Royal Bk Scot.Grp. - Restatement Document <Origin Href="QuoteRef">RBS.L</Origin> - Part 4

- Part 4: For the preceding part double click  ID:nRSU8278Mc 

                                                                                                                         
 (2)  Return on equity is based on divisional operating profit after tax divided by average notional equity (based on 12% of the monthly average of divisional RWAs; previously - 10% of RWAe).  
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                      
 
 
Corporate & Institutional Banking 
 
                                                                                                                                
                                                                   Quarter ended 30 June 2013  
                                                                   Allocated from                             
                                                                                               International                    
                                                                   UK Corporate                Banking        Markets  Total    
 Income statement                                                  £m                          £m             £m       £m       
                                                                                                                                
 Net interest income                                               29                          170            (57)     142      
 Non-interest income                                               9                           289            796      1,094    
                                                                                                                                
 Total income                                                      38                          459            739      1,236    
                                                                                                                                
 Direct expenses                                                                                                                
 - staff                                                           (4)                         (81)           (162)    (247)    
 - other                                                           -                           (18)           (136)    (154)    
 Indirect expenses                                                 (6)                         (230)          (421)    (657)    
 Restructuring costs                                                                                                            
 - direct                                                          -                           (2)            (22)     (24)     
 - indirect                                                        -                           (22)           2        (20)     
 Litigation and conduct costs                                      -                           -              (385)    (385)    
                                                                                                                                
 Total expenses                                                    (10)                        (353)          (1,124)  (1,487)  
                                                                                                                                
 Operating profit/(loss) before impairment losses                  28                          106            (385)    (251)    
 Impairment losses                                                 (2)                         (99)           (43)     (144)    
                                                                                                                                
 Operating profit/(loss)                                           26                          7              (428)    (395)    
                                                                                                                                
 Memo: operating profit/(loss) - adjusted  (1)                     26                          31             (23)     34       
 Key metrics                                                                                                                    
                                                                                                                                
 Return on equity (2)                                              12.8%                       0.7%           (11.9%)  (6.8%)   
 Return on equity - adjusted (1,2)                                 12.8%                       1.9%           (0.7%)   0.6%     
 Net interest margin                                               1.45%                       1.56%          (0.69%)  0.67%    
 Cost:income ratio                                                 26%                         77%            152%     120%     
 Cost:income ratio - adjusted (1)                                  26%                         72%            97%      86%      
 Loan impairment charge as % of gross customer loans and advances  0.1%                        1.0%           0.6%     0.7%     
 
 
                                          30 June 2013    
                                          Allocated from                 
                                                          International                  
                                          UK Corporate    Banking        Markets  Total  
 Capital and balance sheet                £bn             £bn            £bn      £bn    
                                                                                         
 Loans and advances to customers (gross)  8.5             40.3           28.2     77.0   
 Loan impairment provisions               -               (0.4)          (0.2)    (0.6)  
                                                                                         
 Net loans and advances to customers      8.5             39.9           28.0     76.4   
 Total funded assets                      8.6             51.6           267.9    328.1  
 Risk elements in lending                 0.7             0.5            0.3      1.5    
 Customer deposits (excluding repos)      6.9             46.0           26.4     79.3   
 Loan:deposit ratio (excluding repos)     123%            87%            106%     96%    
 Provision coverage (3)                   -               75%            78%      45%    
 Risk-weighted assets                     7.0             49.5           86.8     143.3  
 
 
Notes: 
 
 (1)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                            
 (2)  Return on equity is based on divisional operating profit after tax divided by average notional equity (based on 12% of the monthly average of divisional RWAs; previously - 10% of RWAe).  
 (3)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                      
 
 
Central items 
 
                              Quarter ended 31 March 2014  
                                                             Net impact                                        
                                                             of revised              Unallocated               
                              Previously                     Treasury     Allocated  cost                      
                              reported                       allocations  to CPB     allocations    Total (1)  
                              £m                             £m           £m         £m             £m         
                                                                                                               
 Central items not allocated  (76)                           154          (4)        (69)           5          
 
 
                                                                                                               
                              Year ended 31 December 2013  
                                                             Net impact                                        
                                                             of revised              Unallocated               
                              Previously                     Treasury     Allocated  cost                      
                              reported                       allocations  to CPB     allocations    Total (1)  
                              £m                             £m           £m         £m             £m         
                                                                                                               
 Central items not allocated  (89)                           660          (12)       88             647        
 
 
                              Half year ended 30 June 2013  
                                                              Net impact                                        
                                                              of revised              Unallocated               
                              Previously                      Treasury     Allocated  cost                      
                              reported                        allocations  to CPB     allocations    Total (1)  
                              £m                              £m           £m         £m             £m         
                                                                                                                
 Central items not allocated  104                             385          (5)        69             553        
 
 
                              Quarter ended 30 June 2013  
                                                            Net impact                                        
                                                            of revised              Unallocated               
                              Previously                    Treasury     Allocated  cost                      
                              reported                      allocations  to CPB     allocations    Total (1)  
                              £m                            £m           £m         £m             £m         
                                                                                                              
 Central items not allocated  140                           173          (3)        42             352        
 
 
Note: 
 
 (1)  Central items includes unallocated costs which principally comprise profits on the sale of the Treasury AFS portfolio (quarter ended 31 March 2014 - £203 million, year ended 31 December 2013 - £724 million, half year ended 30 June 2013 - £460 million and quarter ended 30 June 2013 - £105 million) and profit and loss on hedges which do not qualify for hedge accounting..  
 
 
Appendix 3 
 
Allocation of previous divisions to new customer franchises 
 
Allocation of previous divisions to new customer franchises 
 
The tables in this appendix summarise the performance of the previously reported divisions, as adjusted for the reporting
changes outlined on page 2, and show how these divisions have been allocated to the new reportable segments. 
 
UK Retail 
 
                                                                                                                                           
                                            Quarter ended 31 March 2014  
                                                                                               Net impact                                  
                                                                         Transfer   Transfer   of revised   Reclassification               
                                            Previously                   to/(from)  to/(from)  Treasury     of one-off and      Allocated  
                                            reported                     Functions  Services   allocations  other items         to UK PBB  
 Income statement                           £m                           £m         £m         £m           £m                  £m         
                                                                                                                                           
 Net interest income                        994                          -          -          (22)         -                   972        
 Non-interest income                        246                          -          -          -            -                   246        
                                                                                                                                           
 Total income                               1,240                        -          -          (22)         -                   1,218      
                                                                                                                                           
 Direct expenses                                                                                                                           
 - staff                                    (165)                        5          6          -            (8)                 (162)      
 - other                                    (148)                        27         1          -            -                   (120)      
 Indirect expenses                          (335)                        (36)       (66)       -            -                   (437)      
 Restructuring costs                                                                                                                       
 - indirect                                 -                            -          -          -            11                  11         
                                                                                                                                           
 Total expenses                             (648)                        (4)        (59)       -            3                   (708)      
                                                                                                                                           
 Operating profit before impairment losses  592                          (4)        (59)       (22)         3                   510        
 Impairment losses                          (59)                         -          -          -            -                   (59)       
                                                                                                                                           
 Operating profit                           533                          (4)        (59)       (22)         3                   451        
                                                                                                                                           
 Memo: operating profit - adjusted (1)                                                                                          440        
 Key metrics                                                                                                                               
                                                                                                                                           
 Net interest margin                        3.59%                                                                               3.51%      
 Cost:income ratio                          52%                                                                                 58%        
 Cost:income ratio - adjusted (1)           n/a                                                                                 59%        
 
 
                                          31 March 2014  
                                          Previously                  Allocated  
                                          reported       Adjustments  to UK PBB  
 Capital and balance sheet                £bn            £bn          £bn        
                                                                                 
 Loans and advances to customers (gross)  113.8                       113.8      
 Loan impairment provisions               (1.9)                       (1.9)      
                                                                                 
 Net loans and advances to customers      111.9                       111.9      
 Funded assets                            118.4                       118.4      
 Risk elements in lending                 3.3                         3.3        
 Customer deposits (excluding repos)      114.8                       114.8      
 Loan:deposit ratio (excluding repos)     98%                         98%        
 Provision coverage (2)                   58%                         58%        
 Risk-weighted assets (3)                 43.9           (7.1)        36.8       
 
 
Notes: 
 
 (1)  Excluding restructuring costs.                                                                                                                                                          
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                   
 (3)  RWAs include an adjustment from long-term conservative average secured mortgage probability of default methodology to the lower point-in-time basis required for regulatory reporting.  
 
 
UK Retail 
 
                                                                                                                                           
                                            Year ended 31 December 2013  
                                                                                               Net impact                                  
                                                                         Transfer   Transfer   of revised   Reclassification               
                                            Previously                   to/(from)  to/(from)  Treasury     of one-off and      Allocated  
                                            reported                     Functions  Services   allocations  other items         to UK PBB  
 Income statement                           £m                           £m         £m         £m           £m                  £m         
                                                                                                                                           
 Net interest income                        3,979                        -          -          (96)         -                   3,883      
 Non-interest income                        958                          -          -          -            -                   958        
                                                                                                                                           
 Total income                               4,937                        -          -          (96)         -                   4,841      
                                                                                                                                           
 Direct expenses                                                                                                                           
 - staff                                    (684)                        24         22         -            (36)                (674)      
 - other                                    (560)                        117        1          -            -                   (442)      
 Indirect expenses                          (1,426)                      (177)      (34)       -            -                   (1,637)    
 Restructuring costs                                                                                                                       
 - direct                                   -                            -          -          -            (118)               (118)      
 - indirect                                 -                            -          -          -            (94)                (94)       
 Litigation and conduct costs               -                            -          -          -            (860)               (860)      
                                                                                                                                           
 Total expenses                             (2,670)                      (36)       (11)       -            (1,108)             (3,825)    
                                                                                                                                           
 Operating profit before impairment losses  2,267                        (36)       (11)       (96)         (1,108)             1,016      
 Impairment losses                          (324)                        -          -          -            -                   (324)      
                                                                                                                                           
 Operating profit                           1,943                        (36)       (11)       (96)         (1,108)             692        
                                                                                                                                           
 Memo: operating profit - adjusted (1)                                                                                          1,764      
 Key metrics                                                                                                                               
                                                                                                                                           
 Net interest margin                        3.57%                                                                               3.48%      
 Cost:income ratio                          54%                                                                                 79%        
 Cost:income ratio - adjusted (1)           n/a                                                                                 57%        
 
 
                                          31 December 2013  
                                          Previously                     Allocated  
                                          reported          Adjustments  to UK PBB  
 Capital and balance sheet                £bn               £bn          £bn        
                                                                                    
 Loans and advances to customers (gross)  113.2                          113.2      
 Loan impairment provisions               (2.1)                          (2.1)      
                                                                                    
 Net loans and advances to customers      111.1                          111.1      
 Funded assets                            117.6                          117.6      
 Risk elements in lending                 3.6                            3.6        
 Customer deposits (excluding repos)      114.9                          114.9      
 Loan:deposit ratio (excluding repos)     97%                            97%        
 Provision coverage (2)                   59%                            59%        
 Risk-weighted assets (3)                 43.9              (6.5)        37.4       
 
 
Notes: 
 
 (1)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                         
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                   
 (3)  RWAs include an adjustment from long-term conservative average secured mortgage probability of default methodology to the lower point-in-time basis required for regulatory reporting.  
 
 
UK Retail 
 
                                                                                                                                            
                                            Half year ended 30 June 2013  
                                                                                                Net impact                                  
                                                                          Transfer   Transfer   of revised   Reclassification               
                                            Previously                    to/(from)  to/(from)  Treasury     of one-off and      Allocated  
                                            reported                      Functions  Services   allocations  other items         to UK PBB  
 Income statement                           £m                            £m         £m         £m           £m                  £m         
                                                                                                                                            
 Net interest income                        1,952                         -          -          (55)         -                   1,897      
 Non-interest income                        451                           -          -          -            -                   451        
                                                                                                                                            
 Total income                               2,403                         -          -          (55)         -                   2,348      
                                                                                                                                            
 Direct expenses                                                                                                                            
 - staff                                    (347)                         14         12         -            (18)                (339)      
 - other                                    (224)                         52         1          -            -                   (171)      
 Indirect expenses                          (709)                         (75)       (18)       -            -                   (802)      
 Restructuring costs                                                                                                                        
 - direct                                   -                             -          -          -            (70)                (70)       
 - indirect                                 -                             -          -          -            (34)                (34)       
 Litigation and conduct costs               -                             -          -          -            (160)               (160)      
                                                                                                                                            
 Total expenses                             (1,280)                       (9)        (5)        -            (282)               (1,576)    
                                                                                                                                            
 Operating profit before impairment losses  1,123                         (9)        (5)        (55)         (282)               772        
 Impairment losses                          (169)                         -          -          -            -                   (169)      
                                                                                                                                            
 Operating profit                           954                           (9)        (5)        (55)         (282)               603        
                                                                                                                                            
 Memo: operating profit - adjusted (1)                                                                                           867        
 Key metrics                                                                                                                                
                                                                                                                                            
 Net interest margin                        3.53%                                                                                3.42%      
 Cost:income ratio                          53%                                                                                  67%        
 Cost:income ratio - adjusted (1)           n/a                                                                                  56%        
 
 
                                          30 June 2013  
                                          Previously                 Allocated  
                                          reported      Adjustments  to UK PBB  
 Capital and balance sheet                £bn           £bn          £bn        
                                                                                
 Loans and advances to customers (gross)  112.2                      112.2      
 Loan impairment provisions               (2.5)                      (2.5)      
                                                                                
 Net loans and advances to customers      109.7                      109.7      
 Funded assets                            116.1                      116.1      
 Risk elements in lending                 4.3                        4.3        
 Customer deposits (excluding repos)      111.6                      111.6      
 Loan:deposit ratio (excluding repos)     98%                        98%        
 Provision coverage (2)                   58%                        58%        
 Risk-weighted assets (3)                 44.1          (6.1)        38.0       
 
 
Notes: 
 
 (1)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                         
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                   
 (3)  RWAs include an adjustment from long-term conservative average secured mortgage probability of default methodology to the lower point-in-time basis required for regulatory reporting.  
 
 
UK Retail 
 
                                                                                                                                          
                                            Quarter ended 30 June 2013  
                                                                                              Net impact                                  
                                                                        Transfer   Transfer   of revised   Reclassification               
                                            Previously                  to/(from)  to/(from)  Treasury     of one-off and      Allocated  
                                            reported                    Functions  Services   allocations  other items         to UK PBB  
 Income statement                           £m                          £m         £m         £m           £m                  £m         
                                                                                                                                          
 Net interest income                        987                         -          -          (22)         -                   965        
 Non-interest income                        225                         -          -          -            -                   225        
                                                                                                                                          
 Total income                               1,212                       -          -          (22)         -                   1,190      
                                                                                                                                          
 Direct expenses                                                                                                                          
 - staff                                    (175)                       7          6          -            (9)                 (171)      
 - other                                    (112)                       28         1          -            -                   (83)       
 Indirect expenses                          (359)                       (41)       (9)        -            -                   (409)      
 Restructuring costs                                                                                                                      
 - direct                                   -                           -          -          -            (47)                (47)       
 - indirect                                 -                           -          -          -            (19)                (19)       
 Litigation and conduct costs               -                           -          -          -            (160)               (160)      
                                                                                                                                          
 Total expenses                             (646)                       (6)        (2)        -            (235)               (889)      
                                                                                                                                          
 Operating profit before impairment losses  566                         (6)        (2)        (22)         (235)               301        
 Impairment losses                          (89)                        -          -          -            -                   (89)       
                                                                                                                                          
 Operating profit                           477                         (6)        (2)        (22)         (235)               212        
                                                                                                                                          
 Memo: operating profit - adjusted (1)                                                                                         438        
 Key metrics                                                                                                                              
                                                                                                                                          
 Net interest margin                        3.56%                                                                              3.48%      
 Cost:income ratio                          53%                                                                                75%        
 Cost:income ratio - adjusted (1)           n/a                                                                                56%        
 
 
                                          30 June 2013  
                                          Previously                 Allocated  
                                          reported      Adjustments  to UK PBB  
 Capital and balance sheet                £bn           £bn          £bn        
                                                                                
 Loans and advances to customers (gross)  112.2                      112.2      
 Loan impairment provisions               (2.5)                      (2.5)      
                                                                                
 Net loans and advances to customers      109.7                      109.7      
 Funded assets                            116.1                      116.1      
 Risk elements in lending                 4.3                        4.3        
 Customer deposits (excluding repos)      111.6                      111.6      
 Loan:deposit ratio (excluding repos)     98%                        98%        
 Provision coverage (2)                   58%                        58%        
 Risk-weighted assets (3)                 44.1          (6.1)        38.0       
 
 
Notes: 
 
 (1)  Excluding restructuring costs and litigation and conduct costs.                                                                                                                         
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.                                                                                   
 (3)  RWAs include an adjustment from long-term conservative average secured mortgage probability of default methodology to the lower point-in-time basis required for regulatory reporting.  
 
 
UK Corporate 
 
                                                                                                                                                                      
                                          Quarter ended 31 March 2014  
                                                                                                    Net impact                                                        
                                                                       Transfer       Transfer      of revised   Reclassification    Allocated to  
                                          Previously                   to/(from)      to/(from)     Treasury     of one-off and                    Commercial         
                                          reported                     Functions      Services      allocations  other items         UK PBB        Banking     CIB    
 Income statement                         £m                           £m             £m            £m           £m                  £m            £m          £m     
                                                                                                                                                                      
 Net interest income                      706                          -              -             (55)         -                   152           476         23     
 Non-interest income                      397                          -              -             -            -                   93            287         17     
                                                                                                                                                                      
 Total income                             1,103                        -              -             (55)         -                   245           763         40     
                                                                                                                                                                      
 Direct expenses                                                                                                                                                      
 - staff                                  (221)                        8              20            -            (8)                 (63)          (133)       (5)    
 - other                                  (93)                         5              10            -            -                   (10)          (63)        (5)    
 Indirect expenses                        (235)                        (17)           (48)          -            -                   (83)          (212)       (5)    
 Restructuring costs                                                                                                                                                  
 - indirect                               -                            -              -             -            (2)                 (1)           (1)         -      
                                                                                                                                                                      
 Total expenses                           (549)                        (4)            (18)          -            (10)                (157)         (409)       (15)   
                                                                                                                                                                      
 Operating profit before                                                                                                                                              
 impairment losses                        554                          (4)            (18)          (55)         (10)                88            354         25     
 Impairment (losses)/recoveries           (63)                         -              -             -            -                   (29)          (40)        6      
                                                                                                                                                                      
 Operating profit                         491                          (4)            (18)          (55)         (10)                59            314         31     
                                                                                                                                                                      
 Memo: operating profit                                                                                                                                               
 - adjusted (1)                                                                                                                      60            315         31     
 Key metrics                                                                                                                                                          
                                                                                                                                                                      
 Net interest margin                      3.13%                                                                                      4.34%         2.79%       1.20%  
 Cost:income ratio                        50%                                                                                        64%           54%         38%    
 Cost:income ratio - adjusted (1)         n/a                                                                                        64%           53%         38%    
                                                                                                                                   
                                                                       31 March 2014  
                                                                                      Allocated to  
                                                                       Previously                   Commercial                     
                                                                       reported       UK PBB        Banking      CIB               
 Capital and balance sheet                                             £bn            £bn           £bn          £bn               
                                                                                                                                   
 Loans and advances to customers (gross)                               103.2          14.6          81.1         7.5               
 Loan impairment provisions                                            (2.3)          (1.0)         (1.3)        -                 
                                                                                                                                   
 Net loans and advances to customers                                   100.9          13.6          79.8         7.5               
 Funded assets                                                         106.7          14.4          84.5         7.8               
 Risk elements in lending                                              4.6            1.2           3.4          -                 
 Customer deposits (excluding repos)                                   121.2          29.8          87.5         3.9               
 Loan:deposit ratio (excluding repos)                                  83%            46%           91%          192%              
 Provision coverage (2)                                                49%            85%           38%          -                 
 Risk-weighted assets                                                  80.4           11.7          62.8         5.9               
                                                                                                                                                                                
 
 
Notes: 
 
 (1)  Excluding restructuring costs.                                                                         
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.  
 
 
UK Corporate 
 
                                                                                                                                                                         
                                          Year ended 31 December 2013  
                                                                                                       Net impact                                                        
                                                                       Transfer          Transfer      of revised   Reclassification    Allocated to  
                                          Previously                   to/(from)         to/(from)     Treasury     of one-off and                    Commercial         
                                          reported                     Functions         Services      allocations  other items         UK PBB        Banking     CIB    
 Income statement                         £m                           £m                £m            £m           £m                  £m            £m          £m     
                                                                                                                                                                         
 Net interest income                      2,874                        -                 -             (209)        -                   607           1,934       124    
 Non-interest income                      1,593                        -                 -             -            -                   365           1,195       33     
                                                                                                                                                                         
 Total income                             4,467                        -                 -             (209)        -                   972           3,129       157    
                                                                                                                                                                         
 Direct expenses                                                                                                                                                         
 - staff                                  (865)                        30                82            -            (36)                (259)         (514)       (16)   
 - other                                  (437)                        27                54            -            -                   (82)          (272)       (2)    
 Indirect expenses                        (917)                        (166)             (138)         -            -                   (312)         (886)       (23)   
 Restructuring costs                                                                                                                                                     
 - direct                                 -                            -                 -             -            (18)                -             (18)        -      
 - indirect                               -                            -                 -             -            (53)                (15)          (37)        (1)    
 Litigation and conduct costs             -                            -                 -             -            (247)               -             (247)       -      
                                                                                                                                                                         
 Total expenses                           (2,219)                      (109)             (2)           -            (354)               (668)         (1,974)     (42)   
                                                                                                                                                                         
 Operating profit before                                                                                                                                                 
 impairment losses                        2,248                        (109)             (2)           (209)        (354)               304           1,155       115    
 Impairment losses                        (1,188)                      -                 -             -            -                   (177)         (652)       (359)  
                                                                                                                                                                         
 Operating profit/(loss)                  1,060                        (109)             (2)           (209)        (354)               127           503         (244)  
                                                                                                                                                                         
 Memo: operating profit/(loss)                                                                                                                                           
 - adjusted (1)                                                                                                                         142           805         (243)  
 Key metrics                                                                                                                                                             
                                                                                                                                                                         
 Net interest margin                      3.07%                                                                                         4.14%         2.73%       1.52%  
 Cost:income ratio                        50%                                                                                           69%           63%         27%    
 Cost:income ratio - adjusted (1)         n/a                                                                                           67%           53%         26%    
                                                                                                                                      
                                                                       31 December 2013  
                                                                                         Allocated to  
                                                                       Previously                      Commercial                     
                                                                       reported          UK PBB        Banking      CIB               
 Capital and balance sheet                                             £bn               £bn           £bn          £bn               
                                                                                                                                      
 Loans and advances to customers (gross)                               102.5             14.6          79.9         8.0               
 Loan impairment provisions                                            (2.8)             (0.9)         (1.5)        (0.4)             
                                                                                                                                      
 Net loans and advances to customers                                   99.7              13.7          78.4         7.6               
 Funded assets                                                         105.0             14.6          82.8         7.6               
 Risk elements in lending                                              6.2               1.1           4.3          0.8               
 Customer deposits (excluding repos)                                   124.7             30.0          90.7         4.0               
 Loan:deposit ratio (excluding repos)                                  80%               46%           86%          190%              
 Provision coverage (2)                                                46%               76%           35%          50%               
 Risk-weighted assets                                                  86.1              13.8          65.1         7.2               
                                                                                                                                                                                   
 
 
Notes: 
 
 (1)  Excluding restructuring costs and litigation and conduct costs.                                        
 (2)  Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.  
 
 
UK Corporate 
 
                                                                                                                                                                      
                                          Half year ended 30 June 2013  
                                                                                                    Net impact                                                        
                                                                        Transfer      Transfer      of revised   Reclassification    Allocated to  
                                          Previously                    to/(from)     to/(from)     Treasury     of one-off and                    Commercial         
                                          reported                      Functions     Services      allocations  other items         UK PBB        Banking     CIB    
 Income statement                         £m                            £m            £m            £m           £m                  £m            £m          £m     
                                                                                                                                                                      
 Net interest income                      1,421                         -             -             (134)        -                   303           925         59     
 Non-interest income                      805                           -             -             -            -                   178           611         16     
                                                                                                                                                                      
 Total income                             2,226                         -             -             (134)        -                   481           1,536       75     
                                                                                                                                                                      
 Direct expenses                                                                                                                                                      
 - staff                                  (431)                         15            42            -            (18)                (130)         (254)       (8)    
 - other                                  (216)                         13            28            -            -                   (29)          (145)       (1)    
 Indirect expenses                        (447)                         (39)          (71)          -            -                   (145)         (401)       (11)   
 Restructuring costs                                                                                                                                                  
 - direct                                 -                             -             -             -            (14)                -             (14)        -      
 - indirect                               -                             -             -             -            (20)                (5)           (15)        -      
 Litigation and conduct costs             -                             -             -             -            (25)                -             (25)        -      
                                                                                                                                                                      
 Total expenses                           (1,094)                       (11)          (1)           -            (77)                (309)         (854)       (20)   
                                                                                                                                                                      
 Operating profit before                                                                                                                                              
 impairment losses                        1,132                         (11)          (1)           (134)        (77)                172           682         55     
 Impairment losses                        (379)                         -             -             -            -                   (87)          (282)       (10)   
                                                                                                                                                                      
 Operating profit                         753                           (11)          (1)           (134)        (77)                85            

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