RCS - Netcall PLC - £3.0m Liberty Cloud Contract Win

NetcallAnnouncement

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RNS Number : 8878N  Netcall PLC  07 January 2026

RNS Reach

7 January 2026

 

NETCALL PLC

("Netcall", the "Company", or the "Group")

£3.0m Liberty Cloud Contract Win

Strengthens partnership with S&P 500 customer for global case management
application

Netcall plc (AIM: NET), an enterprise software company that unites automation
and customer engagement in one AI-powered platform, today announces a new
£3.0m multi-year Liberty cloud contract with an S&P 500 global financial
services firm (the "Customer").

The expanded partnership builds on the Customer's initial adoption of
Netcall's Liberty platform in H2 FY25, lifting the Customer's annual
subscription to £1.0m and embedding Liberty deeper into its core operations.

Delivered on Liberty Create with embedded AI, the application will automate
case workflows from intake to resolution, integrate with core systems, and
standardise processes. This will reduce manual effort, strengthen oversight,
and provide actionable analytics to improve consistency and efficiency across
the organisation.

This multi-year contract demonstrates the Group's land-and-expand strategy
with blue-chip enterprises, adds visibility to future recurring revenues, and
strengthens Netcall's position in a key vertical market.

James Ormondroyd, CEO of Netcall plc commented:

"This contract reflects the strength of our land-and-expand strategy and
Liberty's ability to scale across critical business processes. By extending
into core case management, our customer is accelerating automation and
standardisation across global operations. Their confidence in our platform
underlines Liberty's proven ability to deliver rapid operational improvements
for customers worldwide."

 

Enquiries:

 

 Netcall plc                                                           Tel. +44 (0) 330 333 6100
 James Ormondroyd, CEO

 Richard Hughes, CFO

Henrik Bang, Non-Executive Chairman

 Canaccord Genuity Limited (Nominated Adviser and Joint Broker)        Tel. +44 (0) 20 7523 8000
 Simon Bridges / Harry Gooden / Andrew Potts / Elizabeth Halley-Stott

 Singer Capital Markers (Joint Broker)                                 Tel +44 (0) 20 7496 3000

 Charles Leigh-Pemberton / Asha Chotai

 Alma Strategic Communications                                         Tel. +44 (0) 20 3405 0205
 Caroline Forde / Hilary Buchanan / Emma Thompson

 

About Netcall:

Netcall (AIM: NET) is a UK-based enterprise software company that unites
automation and customer engagement in one AI-powered platform. Its Liberty
platform makes work easier by digitising processes and simplifying customer
interactions in a single, easy-to-use solution that reduces complexity. Today,
around 700 organisations across healthcare, government and financial services
depend on Netcall for business‑critical workflows, including two‑thirds of
NHS Acute Health Trusts, one half of UK local authorities and major
enterprises such as Legal & General, Baloise and Santander. For further
information, please go to www.netcall.com (http://www.netcall.com) .

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