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RNS Number : 9046T Netcall PLC 20 November 2023
20 November 2023
NETCALL PLC
("Netcall", the "Company" or the "Group")
Board Succession & Directorate Change
Netcall plc (AIM: NET), a leading provider of intelligent automation and
customer engagement software, today gives an update on the Board succession
planning it is implementing to ensure continued, effective leadership of the
Company. This results in changes to roles for certain Board members along with
the recruitment of a new Chief Financial Officer and Non-Executive Director.
Following 20 years leading the business, Henrik Bang, CEO, will move to
Non-Executive Chair of the Board on 1 January 2024, at which time the current
Chair, Michael Jackson, will continue on the Board as a Non-Executive Director
and will chair the Remuneration Committee. The Current Group Finance Director,
James Ormondroyd, will become Chief Executive Officer of Netcall on that date.
Tamer Ozmen, Non-Executive Director, has advised the Board that due to other
business commitments, he does not wish to stand for re-election and
consequently is not putting himself forward for re-election at this year's
AGM. As previously announced, Michael Neville, Non-Executive Director, had
earlier advised the Board that he intended to step down following the
recruitment of a new independent Non-Executive Director. With this appointment
now confirmed, Michael Neville will step down on 29 February 2024.
Having completed a comprehensive selection process, Richard Hughes will join
the Company as Chief Financial Officer on 27 November 2023. In addition, Nigel
Halkes will join the Company as Non-Executive Director on 1 December 2023.
Both will be co-opted to the Board subsequent to the AGM on 19 December 2023.
During his tenure as CEO of Netcall, Henrik has led the transformation of the
business from a single technology product company, servicing a niche market to
a predominately cloud business with a comprehensive digital platform and broad
customer base. This has been achieved through a combination of organic growth
execution and transformative M&A transactions. This move to Non-Executive
Chair has been carefully considered by the Board and whilst it acknowledges
that the appointment of the CEO into the role of the Chair is not in line with
UK corporate governance guidelines, the Board was unanimous that Henrik's deep
knowledge of the business, culture and its markets make him the ideal
candidate to perform the role of Chair of the Board, supporting the interests
of all stakeholders going forward.
In James' 13 years with Netcall he has overseen the Group's cloud transition
and implementation of its disciplined business model. With his deep
understanding of the business, its evolution and market opportunity, the Board
believes James is the right person to lead the business successfully through
the next stage of its growth.
The incoming Chief Financial Officer, Richard Hughes, has extensive experience
in commercial finance, financial control, accounting, reporting, compliance
and governance across UK, Europe, Asia Pacific, South America and the US
gained through his roles at Proactis Holdings PLC, ARRIS International plc and
Pace plc.
Nigel Halkes is an experienced AIM Non-Executive Director and will also take
on the role of Chair of the Audit Committee. Nigel is a Fellow of the
Institute of Chartered Accountants in England and Wales, qualifying with EY.
He spent 35 years at EY and retired as Managing Partner, UK and Ireland
markets in 2013. Between 1995 and 2003 Nigel was EY's National Industry Leader
for Technology, Media & Telecoms.
Henrik Bang, CEO of Netcall, commented: "I am grateful to have had the
opportunity to be the CEO and steer Netcall over the past 20 years, and I am
proud of all that we have achieved in developing Netcall to its position today
with a strong product portfolio and market position in our target markets and
a significant opportunity for future growth. I look forward to my continued
work with the Netcall team and ongoing collaboration with James Ormondroyd,
whose proven leadership and deep understanding of Netcall's business and
culture, make him the ideal candidate to lead and grow the Company going
forward. I would like to thank Michael Neville and Tamer Ozmen for the
guidance they have provided the Board in their time with Netcall, and on
behalf of us all, thank Michael Jackson for the astute stewardship of the
Company in his role as Chairman of the Board, a mantle I now look forward to
taking on."
James Ormondroyd, Group Finance Director of Netcall added: "The transformation
that has taken place at Netcall under the leadership of Henrik Bang and
Michael Jackson has been significant. Our Liberty platform is now one of the
industry's leading customer engagement and automation platforms and our
technology helps a broad customer base with their digital transformation
needs. I am immensely proud of the team and culture that has been built at
Netcall. We have proven our ability to invest in our people and offering while
delivering increasing profits, for the benefits of all stakeholders. We
believe our opportunity to be considerable and I very much look forward to
executing the proven growth strategy which has served us so well to date."
The following information is disclosed pursuant to Schedule Two paragraph (g)
of the AIM Rules for Companies.
Richard Gareth Hughes, aged 46 years, holds or has held the following
directorships or partnerships during the five years preceding the date of this
announcement:
Current Directorships Past Directorships
None Alito Limited
Due North Limited
Egs Group Holdings Limited
Egs Group Limited
Esize Holding Bv
Hubwoo Usa Inc
Intelligent Capture Limited
Intelligent Capture Managed Services Limited
Intersources (UK) Ltd
Intesource Inc
Perfect Commerce Llc
Perfect Commerce Operations Inc
Perfect Commerce Uk Limited
Proactis Accelerated Payments Limited
Proactis BV
Proactis Designated Activity Company
Proactis Deutschland Gmbh
Proactis Euro Hedgeco Limited
Proactis France Sas
Proactis Gmbh
Proactis Holdings Limited
Proactis Inc
Proactis Limited
Proactis Ltd
Proactis Overseas Limited
Proactis Pty Limited
Proactis SA
Proactis SA
Proactis Southeast Asia Ltd
Proactis Tenders Limited
Proactis Us Dollar Hedgeco Limited
Proactis Us Holdings Inc
Trade Ranger Us Inc
Nigel Leslie Halkes, aged 68 years, holds or has held the following
directorships or partnerships during the five years preceding the date of this
announcement:
Current Directorships Past Directorships
Hargreaves Services PLC I-Nexus Global Plc
Tribal Group PLC Polka Children's Theatre Limited
The EY Foundation
The Company confirms that there is no further information to be disclosed
pursuant to Rule 17 or Schedule Two paragraph (g) of the AIM Rules for
Companies.
For further enquiries, please contact:
Netcall plc Tel. +44 (0) 330 333 6100
Henrik Bang, CEO
Michael Jackson, Chairman
James Ormondroyd, Group Finance Director
Canaccord Genuity Limited (Nominated Adviser and Joint Broker) Tel. +44 (0) 20 7523 8000
Simon Bridges/ Andrew Potts
Singer Capital Markets (Joint Broker) Tel. +44 (0) 20 7496 3000
Harry Gooden / Asha Chotai
Alma Tel. +44 (0) 20 3405 0205
Caroline Forde / Hilary Buchanan / Matthew Young
About Netcall
Netcall's Liberty software platform with Intelligent Automation and Customer
Engagement solutions helps organisations digitally transform their businesses
faster and more efficiently, empowering them to create a leaner, more
customer-centric organisation.
Netcall's customers span enterprise, healthcare and government sectors. These
include two-thirds of the NHS Acute Health Trusts and leading corporates
including Legal and General, Lloyds Banking Group, Aon and Santander.
For further information, please go to www.netcall.com.
Prior to publication the information communicated in this announcement was
deemed by the Company to constitute inside information for the purposes of
article 7 of the Market Abuse Regulations (EU) No 596/2014 as amended by
regulation 11 of the Market Abuse (Amendment) (EU Exit) Regulations No
2019/310 ('MAR'). With the publication of this announcement, this information
is now considered to be in the public domain.
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