WestJet reverses course on non-adjustable economy seats following backlash

Onex

16/01/2026 16:55

Jan 16 (Reuters) - Westjet Airlines said on Friday it will scrap non-reclinable economy seating on certain Boeing 737 jets, following a slew of complaints and videos on social media showing travellers' knees pressed up against the seats ahead of them.

The Canadian carrier said in a statement it will return to its prior standard economy seats after reviewing operational data and feedback from travellers.

(Allison Lampert in Montreal)

((allison.lampert@thomsonreuters.com, 514-796-4212))