RCS - PCI-PAL PLC - Successful re-tender of major UK govt contract

PCI- PALAnnouncement

04/11/2024 07:00

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RNS Number : 7142K  PCI-PAL PLC  04 November 2024

 
 

 

 

4 November 2024

 

PCI-PAL PLC

("PCI Pal", "the Group", or the "Company")

 

Successful re-tender of major UK government contract

 

PCI-PAL PLC (AIM: PCIP), the global cloud provider of secure payment solutions
for business communications, is pleased to announce that it has been
successful in winning the re-tender for its business with the Department for
Work and Pensions ("DWP") in the UK.

 

PCI Pal was successful in re-securing the business following an extensive and
competitive tender process that was run by the DWP.  The contract is worth
more than £5.0 million over an initial three year term.  The contract
includes the option for the DWP to renew for up to a further three years at
the end of the initial period on the same commercial terms.

 

The DWP has been a customer of the Group for a number of years, and is
responsible for administering welfare, pensions, and child maintenance policy
in the UK serving millions of customers. It operates the largest contact
centre in UK government and the service today provides secure payment
solutions across thousands of contact centre agent seats.

 

Commenting, James Barham, Chief Executive Officer of PCI Pal, said:

 

"We are delighted to have been successful in the competitive re-tender of this
major customer contract.  Across the last six years, we have built up an
enviable customer base across the public sector vertical in our key focus
geographic regions.  In the UK alone we have more than 100 local authority
customers, as well as a number of the largest central government agencies.

 

"We have made it our business at PCI Pal to be able to serve the breadth of
the contact centre market globally with easy-to-deploy, innovative, secure
payment solutions.  This sizeable re-tender win is a further example of the
service excellence we provide to our very largest contact centre customers, in
both the public and private sectors, through our highly scalable cloud
platform, top percentile industry service level uptime, and outstanding
relationship and account management.

 

"We look forward to continuing our successful relationship with the DWP."

 

 

For further information, please contact:

 

 PCI-PAL PLC                                                       Via Walbrook PR
 James Barham - Chief Executive Officer

 Ryan Murray - Chief Financial Officer

 Cavendish Capital Markets Limited (Nominated Adviser and Broker)  +44 (0) 20 7227 0500
 Marc Milmo / Fergus Sullivan (Corporate Finance)

 Sunila De Silva (Corporate Broking)

 Walbrook PR                                                       +44 (0) 20 7933 8780
 Tom Cooper / Nick Rome                                            +44 (0) 797 122 1972
                                                                   tom.cooper@walbrookpr.com (mailto:tom.cooper@walbrookpr.com)

 

 

About PCI Pal:

 

PCI Pal is a leading provider of Software-as-a-Service ("SaaS") solutions that
empower companies to take payments from their customers securely, adhere to
strict industry governance, and remove their business from the significant
risks posed by non-compliance and data loss. Our products secure payments and
data in any business communications environment including voice, chat, social,
email, and contact centre. We are integrated to, and resold by, many of the
worlds' leading business communications vendors, as well as major payment
service providers.

 

The entirety of our product-base is available from our global cloud platform
hosted in Amazon Web Services ("AWS"), with regional instances across EMEA,
North America, and ANZ.

 

For more information visit www.pcipal.com (http://www.pcipal.com) or follow
the team on Linkedin: https://www.linkedin.com/company/pci-pal/
(https://www.linkedin.com/company/pci-pal/)

 

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