REG - Water Services Auth - Investigation South West Water leakage performance

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23/05/2023 08:15

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RNS Number : 2683A  Water Services Regulation Authority  23 May 2023

Ofwat launches investigation into South West Water leakage performance

 

Ofwat has launched an enforcement investigation into South West Water,
relating to the accuracy of information reported by the company for its
performance on leakage and per capita consumption (PCC).

 

Ofwat sets performance targets for companies on leakage and PCC. Companies are
assessed against these targets annually and can be penalised or rewarded,
depending on their performance.

 

In November 2022, Ofwat deferred a decision on the progress South West Water
has made towards its leakage performance commitment, as it sought to
understand how the company calculated its reported performance.

 

Ofwat will not provide further information on the investigation until it
reaches a conclusion.

 

David Black, Ofwat CEO, said: "We are committed to holding companies to
account for performance and for sharing timely, accurate, and complete data
with us and their customers. We want to ensure that is the case here. A
thorough investigation will now be carried out and we will provide updates in
due course on our findings and whether there is any further action Ofwat needs
to take."

 

Notes to editors:

 

·    Ofwat investigates water companies when it believes there may be a
breach of an obligation that Ofwat has powers to enforce.

·    Enforcement action for breaches of licence conditions and relevant
requirements under the Water Industry Act 1991 can include issuing an
enforcement order to bring a company back into line with its obligation and/or
imposition of a financial penalty of up to 10% of the company's turnover.

 

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