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REG - Personal Group - Interim Results

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RNS Number : 3317F  Personal Group Holdings PLC  24 September 2024

 24 September 2024

PERSONAL GROUP HOLDINGS PLC

("Personal Group", "Company" or "Group")

Interim Results & Interim Dividend for the six months ended 30 June 2024

Positive first half performance, driven by growth across all business lines

 

On track to meet market expectations for the full year

Personal Group Holdings Plc (AIM: PGH), the workforce benefits and health
insurance provider, is pleased to announce its interim results for the six
months ended 30 June 2024.

 

The last six months have seen a strong performance across the business with
the evolution of a clear strategy to capture a significant market opportunity.
The Company has delivered double digit revenue growth across all areas of the
business and notable EBITDA growth in excess of 30%.

 

Financial Highlights

 

 ·         Revenue from Continuing Operations* up 14% to £21.0m (H1 2023: £18.4m), with
           growth across all areas
 ·         Recurring revenue now 81% of total, up from 76% in H1 2023
 ·         Adjusted EBITDA** from Continuing Operations* up 31% to £3.9m (H1 2023:
           £3.0m)
 ·         Profit before tax from Continuing Operations* up 14% to £2.3m (H1
           2023: £2.0m)
 ·         Basic EPS of 5.4p (H1 2023: 4.5p)
 ·         Recurring revenue continues to increase across the Group, providing high
           levels of visibility for the second half of FY24 and beyond:
           o                                         Insurance Annualised Premium Income ("API") increased by c.14% to £33.8m (H1
                                                     2023: £29.6m)
           o                                         Benefits Platform Annual Recurring Revenue ("ARR") increased c.15% to £6.3m
                                                     (H1 2023: £5.5m)
           o                                         Pay & Reward ARR increased c.6% to £0.7m (H1 2023: £0.6m)
 ·         £5.2m of cash generated from operations, with cash and deposits at 30 June
           2024 of £23.1m (31 December 2023: £20.1m), and debt free
 ·         Interim dividend increased by 11% to 6.5p (H1 2023: 5.85p), reflecting the
           Board's continued confidence in the Group's performance and prospects

 

Operational Highlights

 

 ·         New annualised insurance sales up 21% to £6.9m (H1 2023: £5.8m), a result of
           improved productivity alongside the growth in the size of the field sales team
 ·         Disposal of Let's Connect post the period-end has resulted in a simplified
           Group structure, enabling greater focus on core areas of the business
 ·         Remaining business now has c.80% of recurring revenues and is no longer
           impacted by the seasonality of Let's Connect
 ·         36 new client wins in the period (H1 2023: 36)
 ·         Year on year retention rates for insurance remained strong at over 80%
 ·         100% of Sage Employee Benefits clients and c.40% of the Hapi Enterprise client
           base migrated across to next generation Hapi 2.0 platform, with full migration
           anticipated by the end of the year

 

Post-Period Trading and Outlook

 

 ·         Strong new insurance sales have continued at the start of H2 2024, with
           retention rates remaining robust
 ·         Trading in Q3 2024 continues to be in line with management's expectations.
           This combined with the Group's growing proportion of recurring revenues
           underpins the Board's confidence in achieving market expectations for the full
           year

 

*Continuing Operations excludes the results of Let's Connect, which was
disposed of on 9 July 2024

**Adjusted EBITDA is defined as earnings before interest, tax, depreciation,
amortisation of intangible assets, goodwill impairment, share-based payment
expenses, corporate acquisition costs and restructuring costs; this definition
remains unchanged from previous periods

 

 

Paula Constant, Chief Executive of Personal Group, commented:

"We are pleased to be reporting another set of strong results, showing
continued growth, an increasing base of recurring revenue with high customer
retention and strong cash generation. In the light of our strong performance
to date in 2024, I am pleased to announce an increased interim dividend of 6.5
pence.

 

Our aspiration is to be the champion of affordable and accessible benefits,
keeping businesses and their employees happy, healthy and protected. Never has
this been more important. The ongoing cost-of-living pressures, increased sick
leave and long NHS waiting lists are combining to put considerable pressure on
UK businesses and their employees. We are focused on providing them with the
offerings they need to mitigate these challenges.

 

We have an excellent platform from which to grow. The work in my first year as
CEO to crystalise the strategy and simplify our products, processes and
organisation puts us in a strong position to accelerate growth through both
organic and inorganic channels, delivering further value to all our
stakeholders."

 

 

For more information please contact:

 Personal Group Holdings Plc
 Paula Constant / Sarah Mace                                  via Alma

 Canaccord Genuity Limited (Nominated Adviser & Broker)
 Max Hartley / Harry Rees                                     +44 (0)20 7523 8000

 Alma Strategic Communications
 Caroline Forde / Joe Pederzolli / Kinvara Verdon             +44 (0)20 3405 0205

                                                              personalgroup@almastrategic.com

 

Notes to Editors

 

Personal Group Holdings Plc (AIM: PGH) is a workforce benefits and health
insurance provider. Its vision is to be the champion of affordable and
accessible insurance and benefits, keeping businesses and their employees
happy, healthy and protected. The Group is proud to support the health and
wellbeing of c. 1.25 million UK employees.

 

The Group's insurance provides employees with access to affordable, individual
policies for hospital (https://www.hapi.co.uk/insurance/hospital-cash-plan)
, recovery (https://www.hapi.co.uk/insurance/convalescence-plan)  and death
benefit (https://www.hapi.co.uk/insurance/death-benefit-plan)  plans. The
Group's award-winning benefits platform, Hapi, brings together extensive
employee benefits, discounts and rewards, in one responsive platform. As well
as being sold direct to employers, the Hapi platform supports Sage's Employee
Benefits offerings for SMEs.

 

This comprehensive range of offerings, powerful platform and unique sales
model of face-to-face, one-to-one engagement with employees, provides Personal
Group with a strong market position from which to grow.

 

Head-quartered in Milton Keynes, the Group has built an extensive blue-chip
customer list over its 40-year history, including Airtanker, B & Q,
Barchester Healthcare, British Transport Police, Merseyrail, Office of
National Statistics, Randstad, Royal Mail Group, The Royal Mint, Stagecoach
Group plc, and The University of York

 

For further information on the Group please see www.personalgroup.com
(http://www.personalgroup.com)

 

 

CEO STATEMENT

 

I am pleased to report on a strong first half for the Group. We have seen
record insurance sales again, with our unique face-to-face sales model and
focus on increased effectiveness of the sales team driving high conversion
rates. Our higher margin recurring SaaS revenue continues to grow, as we win
new customers onto our Benefits platform, Hapi. We have now successfully
migrated a large proportion of our customer base onto our next generation of
the platform, providing an enhanced experience for them and increased
scalability for us. New customers have been secured across both benefits and
insurance divisions and we continue to expand within our extensive customer
base.

 

The disposal of Let's Connect, our salary sacrifice division, post period end
has provided us with a simplified structure, while reducing the cash impact of
seasonality within the business and enabling us to increase our focus on
recurring revenue streams. The proceeds of the disposal have further
strengthened our balance sheet, increasing our ability to exploit what we see
as a considerable opportunity ahead, through both organic and acquisitive
means.

 

Personal Group is now a more focused business, with a majority of recurring
revenue, high levels of cash generation, a unique offering and an extensive
customer base. Following the completion of our market analysis and strategy
review, we have a clear, compelling strategy for growth, both within our
existing customer base and more broadly, building on these strong foundations.

 

We are progressing a number of key growth initiatives moving forwards. For
insurance, these comprise expanding our employee-paid portfolios, accelerating
a simplified digital offering across the SME market, and partnering to access
a greater proportion of employees in adjacent segments. We intend to
strengthen our existing employer-paid group cash plan offering, establishing
stronger broker relationships, and adding bolt on options to enhance our
proposition.

 

On employee benefits, we will grow our higher margin, recurring SaaS revenue
through further developing our relationship with Sage, progressing additional
partnerships, continuing to monetise our eCommerce partnerships, including
adding further gamification options, and accelerating our digital consulting
propositions, which will also be offered through our Hapi platform. Following
full migration, we will enhance the award-winning Hapi platform offering with
further AI and analytics.

 

We have agreed a set of aspirations to exit 2030. The KPIs to gauge our
progress include growing revenues to in excess of £100m, group EBITDA to
£30m, growth in our face-to-face insurance capability coupled with
significant expansion into other channels, and an ambition to increase the
size of our current digital SaaS annual recurring revenues to £20m. We
believe we can achieve these based on organic initiatives but, with the
strength of our balance sheet, and available cash, we also have the
opportunity to accelerate growth through acquisitions.

 

We continue to work on streamlining and optimising our operations and I would
like to thank the team for their ongoing passion, pace and professionalism. We
have huge belief in the role we can play in positively impacting the
happiness, health and protection of the UK workforce and I am excited to
embark on delivering these aspirations with their support.

 

Divisional H1 Segmental Analysis

Insurance

New annualised insurance sales in the first six months rose by 21% to £6.9m
(H1 2023: £5.8m), a result of the growth in the size of the field sales team
alongside improved productivity and we recorded new 'best' performances for
'week' 'month' and 'quarter' during the period. This, alongside continued
strong retention levels, helped to drive up the API value to £33.8m (31 Dec
2023: £31.6m) and led to an 11% increase in earned premium for the period to
£15.4m (H1 2023: £13.8m). New customers secured in the period include
Atalian and Europa Worldwide Group.

 

As anticipated, claims levels for the first half were higher than the previous
year on Hospital Cash plans, as activity to address NHS backlogs continued.
These combined factors resulted in a 3% increase in adjusted EBITDA
contribution to £5.3m (H1 2023: £5.1m). The strong performance demonstrates
both the market fit for the Group's offerings, and the increasing efficiency
and focus of the sales team.

 

In July 2024, the Board approved its annual Consumer Duty Report, which
confirmed that we believe we are meeting our FCA obligations in terms of
product governance, fair value, customer service and consumer understanding.
We remain committed to continually improving the way we monitor the outcomes
consumers experience as well as keeping up to date with FCA guidance, thematic
reviews and enforcement actions across the industry.

 

Benefits

Platform

Uptake of the Group's digital benefits platform, Hapi and Sage Employee
Benefits ("SEB"), its SME focused offering in partnership with Sage,
continued, resulting in growth in recurring subscription income, which ended
the half year with collective ARR of £6.3m (H1 2023: £5.5m). Revenue from
digital platform subscriptions and commissions from third party benefit
suppliers which sit on the platform rose to £3.8m (H1 2023: £3.1m) with a
resulting growth in EBITDA of 17% to £2.2m (H1 2023: £1.8m).

Migration of customers onto the next generation platform, Hapi 2.0, is
progressing well, with all Sage customers now migrated onto SEB 2.0 and 40% of
direct customers onto Hapi 2.0 with positive feedback received on both the
improved employee and employer user experiences.

The platform continues to win notable industry awards, including Best Use of
Technology in the 2024 Health and Wellbeing Awards, and Best Use of Technology
in Benefits in the 2024 Workplace Savings & Benefits Awards.

Notable new Hapi customers secured in the period include the Office of
National Statistics, DHU Healthcare and Karbon Homes.

Pay and Reward

The Group's Pay & Reward division had a positive period and as announced
on 19 March, secured a significant three‐year contract with a global
airline, worth £650,000 in total, contributing approximately £100,000 per
annum in ARR. The contribution from this sector increased by c.11% with
revenue of £1.2m (H1 2023: £1.1m) and EBITDA of £0.3m (H1 2023: £0.2m).

Interim Dividend

The Company is pleased to announce an interim dividend for 2024 of 6.5p,
representing an 11% increase on the previous year, to be paid on 8 November
2024 to members on the register as at 4 October 2024. Shares will be marked
ex-dividend on 3 October 2024. The Board has considered the level of dividend
in the context of the expectation of full year results, and this reflects
continued confidence in the Group's business model and prospects.

Current Trading and Outlook

The market opportunity is, I believe, considerable and we have an excellent
platform from which to grow our recurring revenues through both organic and
inorganic means to deliver further value to all our stakeholders.

Trading in Q3 has remained robust and in line with management's expectations
to date. This combined with the Group's growing proportion of recurring
revenues underpins the Board's confidence in achieving market expectations for
the full year.

Paula Constant

Group Chief Executive

24 September 2024

 

 

 

Consolidated Income Statement

 

 

                                                                                          6 months       6 months

                                                                                          ended          ended

                                                                                          30 June 2024   30 June 2023

                                                                                          Unaudited      Unaudited (Restated*)

                                                             Note                         £'000          £'000

 Insurance revenue                                                                        15,409         13,848
 Employee benefits and services                                                           4,976          4,212
 Other income                                                                             69             69
 Investment income                                                                        582            295
                                                                                          (________)     (________)
 Revenue                                                                                  21,036         18,424
                                                                                          (________)     (________)
 Insurance service expenses                                  4                            (8,670)        (7,230)
 Net expenses from reinsurance contracts held                                             (47)           (57)
 Employee benefits and services expenses                                                  (3,987)        (3,725)
 Other expenses                                                                           (35)           (41)
 Group administration expenses                                                            (5,954)        (5,296)
 Share based payment expenses                                                             (80)           (110)
 Charitable donations                                                                     (50)           (50)
                                                                                          (________)     (________)
 Expenses                                                                                 (18,823)       (16,509)
                                                                                          (________)     (________)
 Operating profit                                                                         2,213          1,915
 Finance costs                                                                            (53)           (22)
 Unrealised gains on equity investments                                                   90             77
                                                                                          (________)     (________)
 Profit before tax                                                                        2,250          1,970
 Tax                                                         5                            (376)          (306)
                                                                                          (________)     (________)
 Profit for the period after tax from continuing operations                               1,874          1,664
                                                                                          (________)     (________)
 Loss for the period from discontinued operations                   11                    (185)          (255)
                                                                                          (________)     (________)
 Total comprehensive income for the period                                                1,689          1,409
                                                                                          (________)     (________)
 Earnings per share                                                             6          Pence         Pence
 Basic earnings (loss) per share
 Continuing operations                                                                    6.0            5.3
 Discontinued operations                                                                  (0.6)           (0.8)
 Total                                                                                    5.4            4.5

 Diluted earnings (loss) per share
 Continuing operations                                                                    5.9            5.3
 Discontinued operations                                                                  (0.6)          (0.8)
 Total                                                                                    5.3            4.5

 

The total comprehensive income for the period is attributable to equity
holders of Personal Group Holdings Plc.

 

 

 

Consolidated Balance Sheet

 

 

 

                                                                                                                                                                                          At 30 June 2024                                     At 31 Dec 2023

                                                                                                                                                                                          Unaudited                                           Unaudited

                                                                                                                                                                                                                                              (Restated*)
                                                                                                                                                                                    Note  £'000                                               £'000
           ASSETS
           Non-current assets
           Goodwill                                                                                                                                                                 7     2,684                                               2,684
           Intangible assets                                                                                                                                                        8                          4,185                                               3,604
           Property, plant and equipment                                                                                                                                            9                          4,831                          4,915
                                                                                                                                                                                          (_______)                                           (_______)
                                                                                                                                                                                          11,700                                              11,203
                                                                                                                                                                                          (________)                                          (________)
 Current assets
           Assets included in disposal group classified as held for sale                                                                                                            11    1,719                                               7,639
           Financial assets                                                                                                                                                         10    3,335                                               4,035
           Trade and other receivables                                                                                                                                                                         7,996                                            8,872
           Reinsurance contracts held                                                                                                                                                                             6                                                   (2)
           Cash and cash equivalents                                                                                                                                                                        20,692                                              17,433
           Current tax assets                                                                                                                                                                                     644                                                 12
                                                                                                                                                                                          (________)                                          (________)
                                                                                                                                                                                          34,392                                              37,989
                                                                                                                                                                                          (________)                                          (________)
           Total assets                                                                                                                                                                   46,092                                              49,192
                                                                                                                                                                                          (________)                                          (________)

 

*Following the Group's decision to sell Let's Connect, revenue and expenses,
gains and losses relating to the discontinuation of this subgroup have been
eliminated from profit of loss from the Group's continuing operations and are
shown as a single line in the consolidated income statement. Assets and
liabilities allocable to Let's Connect have been classified as a disposal
group. See note 11 for further details.

 

 

 

 

 

 

Consolidated Balance Sheet

 

 

 

                                                                             At 30 June 2024  At 31 Dec 2023

                                                                             Unaudited        Unaudited

                                                                                              (Restated)
                                                                       Note  £'000            £'000

 EQUITY

 Equity attributable to equity holders of Personal Group Holdings plc
 Share capital                                                               1,562                                 1,562
 Share premium                                                               1,134                                 1,134
 Capital redemption reserve                                                  24                                         24
 Other reserve                                                               (27)             (36)
 Share based payment reserve                                                 582              513
 Profit and loss reserve                                                     28,665           28,798
                                                                             (________)       (________)
 Total equity                                                                31,940           31,995
                                                                             (________)       (________)

 

 LIABILITIES
 Non-current liabilities
 Deferred tax liabilities                                                879         778
 Trade and other payables                                                599         548
                                                                         (________)  (________)
                                                                         1,478       1,326
                                                                         (________)  (________)

 Current liabilities
 Liabilities included in disposal group classified as held for sale  11  553         2,534
 Trade and other payables                                                11,047      12,602
 Insurance contract liabilities                                          1,074       735
                                                                         (________)  (________)
                                                                         12,674      15,871
                                                                         (________)  (________)

                                                                         (________)  (________)
 Total liabilities                                                       14,152      17,197
                                                                         (________)  (________)
                                                                         ( )         ( )
                                                                         (________)  (________)
 Total equity and liabilities                                            46,092      49,192
                                                                         (________)  (________)

 

 

 

 

 

Consolidated Statement of Changes in Equity for the six months ended 30 June
2024

 

 

 

                                            Share capital                             Share Premium                                                 Capital                                                       Other reserve  Share Based Payment Reserve                       Profit & loss reserve      Total equity

                                                                                                                                                    redemption

                                                                                                                                                    reserve
                                            £'000                                     £'000                                                         £'000                                                         £'000          £'000                                             £'000                      £'000

 Balance as at 1 January 2024               1,562                                     1,134                                                         24                                                            (36)           513                                               28,798                     31,995
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Dividends                                                    -                                                   -                                                             -                                                                    -                             (1,827)                    (1,827)

                                                                                                                                                                                                                  -
 Employee share-based compensation                            -                                                   -                                                             -                                 -              69                                                11                         80
 Proceeds of SIP* share sales                                 -                                                   -                                                             -                                 -              -                                                 76                         76
 Cost of SIP shares sold                                      -                                                   -                                                             -                                 82             -                                                 (82)                       -
 Cost of SIP shares purchased                                 -                                                   -                                                             -                                 (33)           -                                                 -                          (33)
 Purchase of new shares                     -                                         -                                                             -                                                             (40)           -                                                 -                          (40)
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Transactions with owners                   -                                         -                                                             -                                                             9              69                                                (1,822)                    (1,744)
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Profit for the period                                        -                                                   -                                                             -                                                                      -                           1,689                      1,689

                                                                                                                                                                                                                  -
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Total comprehensive income for the period  -                                         -                                                             -                                                             -              -                                                 1,689                      1,689
                                            (________)                                (________)                                                    (_______)                                                     (_______)      (_______)                                         (_______)                  (_______)
 Balance as at 30 June 2024                 1,562                                     1,134                                                         24                                                            (27)           582                                               28,665                     31,940
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)

 

* PG Share Ownership Plan (SIP)

 

 

 

 

 

Consolidated Statement of Changes in Equity for the six months ended 30 June
2023

 

 

 

                                            Share capital                             Share Premium                                                 Capital                                                       Other reserve  Share Based Payment Reserve                       Profit & loss reserve      Total equity

                                                                                                                                                    redemption

                                                                                                                                                    reserve
                                            £'000                                     £'000                                                         £'000                                                         £'000          £'000                                             £'000                      £'000

 Balance as at 1 January 2023               1,562                                     1,134                                                         24                                                            (55)           367                                               27,946                     30,978
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Dividends                                                    -                                                   -                                                             -                                 -                                    -                           (1,656)                    (1,656)
 Employee share-based compensation                            -                                                   -                                                             -                                 -              110                                               -                          110
 Proceeds of SIP* share sales                                 -                                                   -                                                             -                                 -              -                                                 12                         12
 Cost of SIP shares sold                                      -                                                   -                                                             -                                 17             -                                                 (17)                       -
 Cost of SIP shares purchased                                 -                                                   -                                                             -                                 (10)           -                                                 -                          (10)
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Transactions with owners                   -                                         -                                                             -                                                             7              110                                               (1,661)                    (1,544)
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Profit for the period                                        -                                                   -                                                             -                                 -                                    -                           1,409                      1,409
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)
 Total comprehensive income for the period  -                                         -                                                             -                                                             -              -                                                 1,409                      1,409
                                            (________)                                (________)                                                    (_______)                                                     (_______)      (_______)                                         (_______)                  (_______)
 Balance as at 30 June 2023                 1,562                                     1,134                                                         24                                                            (48)           477                                               27,694                     30,843
                                            (________)                                (________)                                                    (________)                                                    (________)     (________)                                        (________)                 (________)

 

* PG Share Ownership

 

 

 

Consolidated Statement of Cash Flows from continuing operations

 

 

                                                                            6 months       6 months

                                                                            ended          ended

                                                                            30 June 2024   30 June 2023

                                                                            Unaudited      Unaudited

                                                                                           (Restated)
                                                                            £'000          £'000

 Net cash from operating activities (see opposite)                          5,238          6,384
                                                                            (______)       (______)
 Investing activities                                                       ( )            ( )
 Additions to property, plant, and equipment                                (63)           (97)
 Additions to intangible assets                                             (1,250)        (865)
 Proceeds from sale of property, plant and equipment                        54             -
 Purchase of financial assets                                               -              (29)
 Sale of financial assets                                                   790            -
 Interest received                                                          582            295
                                                                            (______)       (______)
 Net cash from investing activities                                         113            (696)
                                                                            (______)       (______)
 Financing activities
 Interest paid                                                              -              (3)
 Purchase of own shares by the SIP                                          (6)            (6)
 Proceeds from disposal of own shares by the SIP                            11             12
 Payment of lease liabilities                                               (270)          (229)
 Dividends paid                                                             (1,827)        (1,656)
                                                                            (______)       (______)
 Net cash used in financing activities                                      (2,092)        (1,882)
                                                                            (______)       (______)
 Net change in cash and cash equivalents from continuing operations         3,259          3,806
 Cash and cash equivalents, beginning of period from continuing operations  17,433         16,700
                                                                            (_______)      (_______)
 Cash and cash equivalents, end of period from continuing operations        20,692         20,506
                                                                            (________)     (________)

 

 

 

Consolidated Statement of Cash Flows from continuing operations

 

 

                                                               6 months       6 months

                                                               ended          ended

                                                               30 June 2024   30 June 2023

                                                               Unaudited      Unaudited

                                                                              (Restated)
                                                               £'000          £'000
 Operating activities
 Profit after tax                                              1,874          1,664
 Adjustment for:
 Depreciation                                                  567            471
 Amortisation of intangible assets                             669            383
 (Profit) / Loss on disposal of property, plant and equipment  (12)           14
 Interest received                                             (582)          (295)
 Realised and unrealised investment gains                      (90)           (77)
 Interest charge                                               53             24
 Share-based payment expenses                                  80             111
 Taxation expense recognised in income statement               368            306

 Changes in working capital:
 Trade and other receivables                                   868            875
 Trade and other payables                                      2,003          3,068
 Movement in insurance liabilities                             339            141
 Inventories                                                   -              (9)
 Taxes paid                                                    (899)          (292)
                                                               (________)     (________)
 Net cash from operating activities                            5,238          6,384
                                                               (________)     (________)

 

 

 

Notes to the Consolidated Financial Statements

 

 

1          General information

 

The principal activities of Personal Group Holdings Plc ('the Company') and
subsidiaries (together 'the Group') include transacting short-term accident
and health insurance and providing employee services in the UK.

 

The Company is a limited liability company incorporated and domiciled in
England. The address of its registered office is John Ormond House, 899
Silbury Boulevard, Milton Keynes, MK9 3XL.

 

The Company is listed on the Alternative Investment Market of the London Stock
Exchange.

 

The condensed consolidated financial statements do not include all the
information required for full annual financial statements and should be read
in conjunction with the consolidated financial statements of the Group for the
year ended 31 December 2023.

 

The financial information for the year ended 31 December 2023 set out in this
interim report does not constitute statutory accounts as defined in Section
434 of the Companies Act 2006. The statutory financial statements for the year
ended 31 December 2023 have been filed with the Registrar of Companies.  The
auditor's report on those financial statements was unqualified and did not
contain a statement under Section 498 (2) or (3) of the Companies Act 2006.

 

These interim financial statements are unaudited and have not been reviewed by
the auditors under International Standard on Review Engagements (UK and
Ireland) 2410.

 

These consolidated interim financial statements have been approved for issue
by the board of directors on 24 September 2024.

 

2          Accounting policies

 

These interim consolidated financial statements of Personal Group Holdings Plc
are for the six months ended 30 June 2024. These interim financial statements
have been prepared in accordance with IAS 34 Interim Financial Reporting as
endorsed for use in the UK.

 

They do not include all the information required for a complete set of IFRS
financial statements. However, selected explanatory notes are included to
explain events and transactions that are significant to an understanding of
the changes in the Group's financial position and performance since the last
annual consolidated financial statements as at and for the year ended 31
December 2023.

 

These financial statements have been prepared in accordance with IFRS
standards and IFRIC interpretations as adopted by the UK, issued and effective
as at 30 June 2024.

 

Insurance contracts

IFRS 17 sets out the classification, measurement and presentation and
disclosure requirements for insurance contracts. It requires insurance
contracts to be measured using current estimates and assumptions that reflect
the timing of cash flows and recognition of profits as insurance services are
delivered. The standard provides two main measurement models which are the
General Measurement Model ("GMM") and the Premium Allocation Approach ("PAA").

 

The PAA simplifies the measurement of insurance contracts for remaining
coverage in comparison to the GMM. The PAA is very similar to Personal Group's
previous accounting policies under IFRS 4 for calculating revenue, however
there are some presentation changes.

 

The GMM is used for the measurement of the liability for incurred claims.

 

PAA eligibility

Under IFRS 17, Personal Group's insurance contracts issued and are all
eligible to be measured by applying the PAA, due to meeting the following
criteria:

 

·           Insurance contracts with coverage period of one year or
less are automatically eligible. This covers all hospital, convalescence, and
death benefit insurance contracts.

·           Modelling of contracts with a coverage period greater
than one year (employee default policies) produces a measurement for the group
of reinsurance contracts that does not differ materially from that which would
be produced applying the GMM.

Level of aggregation

Personal Group manages all insurance contracts as one portfolio within the
insurance operating segment as they are subject to similar risks.

 

Onerous contracts

Under the PAA, it is assumed there are no contracts in the portfolio that are
onerous at initial recognition, unless there are facts and circumstances that
may indicate otherwise. Given the short-tailed nature of policies issued be
Personal Group, management do not consider there to be any material
circumstance under which policies in issue would be onerous.

 

Modification and derecognition

Personal Group derecognises insurance contracts when the rights and
obligations relating to the contract are extinguished (meaning discharged,
cancelled, or expired) or the contract is modified such that the modification
results in a change in the measurement model or the applicable standard for
measuring the contract.

 

Contract boundaries

The measurement of insurance contracts includes all future cash flows expected
to arise within the boundary of each contract. Cash flows are within the
boundary of an insurance contract if they arise from substantive rights and
obligations that exist during the reporting period in which Personal Group can
compel the policyholder to pay premiums or in which it has a substantive
obligation to provide the policyholder with services.

 

Personal Group assesses the contract boundary at initial recognition and at
each subsequent reporting date to include the effects of changes in
circumstances on the Group's substantive rights and obligations. The
assessment of the contract boundary, which defines the future cash flows that
are included in the measurement of the contract, requires judgement and
consideration.

 

Personal Group primarily issues insurance contracts which provide coverage to
policyholders in the event of hospitalisation, convalescence, or death. While
the contracts are typically weekly or monthly in their term length, the
contract boundary is assessed with consideration of the delayed timing around
claims of this nature and the timing of expected future claims payments with
reference to the covered loss event.

 

Measurement - Liability for remaining coverage

On initial recognition of insurance contract, the carrying amount of the
liability for remaining coverage is measured as the premiums received on
initial recognition, if any, minus any reinsurance acquisition expense cash
flows allocated to the contracts and any amounts arising from the
derecognition of the prepaid reinsurance acquisition expense cash flows asset.
Personal Group has chosen not to expense insurance acquisition expense cash
flows as incurred on its contracts as they have coverage of less than one
year.

 

Subsequently, at the end of each reporting period, the liability for remaining
coverage is increased by any additional premiums received in the period and
decreased for the amounts of expected premium cash flows recognised as
reinsurance revenue for the services provided in the period.

 

Personal Group has elected not to adjust the liability for remaining coverage
for the time value of money as its insurance contracts do not contain a
significant financing component.

 

3          Segment analysis

 

The segments used by management to review the operations of the business are
disclosed below.

 

1)         Insurance

 

Personal Assurance Plc (PA), a subsidiary within the Group, is a PRA regulated
general insurance Company and is authorised to transact accident and sickness
insurance. It was established in 1984 and has been underwriting business since
1985. In 1997 Personal Group Holdings Plc (PGH) was created and became the
ultimate parent undertaking of the Group.

 

Personal Assurance (Guernsey) Limited (PAGL), a subsidiary within the Group,
is regulated by the Guernsey Financial Services Commission and has been
underwriting death benefit policies since March 2015.

 

This operating segment derives the majority of its revenue from the
underwriting by PA and PAGL of insurance policies that have been bought by
employees of host companies via bespoke benefit programmes. During 2020 PAGL
began underwriting employee default insurance for a proportion of LC
customers.

 

2)         Benefits Platform

 

Revenue in this segment relates to the annual subscription income and other
related income arising from the licensing of Hapi, the Group's employee
benefit platform. This includes sales to both the large corporate and SME
sectors.

 

3)         Pay and Reward

 

Pay and Reward refers to the trade of the Group's pay and reward consultancy
companies, Innecto, purchased in 2019, and QCG, purchased in 2022. Revenue in
this segment relates to consultancy, surveys, and licence income derived from
selling digital platform subscriptions.

 

4)         Other

 

The other operating segment includes revenue generated from the resale of
vouchers. This segment also consists of revenue generated by Berkeley Morgan
Group (BMG) and its subsidiary undertakings along with any investment and
rental income obtained by the Group.

 

Discontinued Operations - Other Owned Benefits

This segment constitutes any goods or services in the benefits platform supply
chain which are owned by the Group. At present this is made up of a technology
salary sacrifice business trading as PG Let's Connect, purchased by the Group
in 2014. The Group sold Let's Connect in July 2024 (see Note 11 for further
details). As such, this segment is treated as discontinued operations within
these accounts.

 

 

The revenue and net result generated by each of the Group's continuing
operating segments are summarised as follows,

 

                                                                     6 months                     6 months

                                                                     ended                        ended

                                                                     30 June 2024                 30 June 2023

                                                                              Unaudited              Unaudited - Restated
                                                                     £'000                        £'000
 Revenue by Segment from continuing activities
 Insurance                                                           15,409                       13,848
 Benefits Platform                                                   5,207                        4,563
 Platform - Group Elimination                                        (1,425)                      (1,425)
 Pay & Reward                                                        1,194                        1,074
 Other                                                               69                           69
 Investment income                                                               582                          295
 Group Revenue from continuing activities                            21,036                       18,424

 Adjusted EBITDA contribution from continuing activities by segment
 Insurance                                                           5,291                        5,143
 Benefits Platform                                                   2,161                        1,842
 Pay & Reward                                                        347                          172
 Other                                                               623                          299
 Group admin and central costs                                       (4,510)                      (4,449)
 Charitable donations                                                (50)                         (50)
 Adjusted EBITDA from continuing activities                          3,862                        2,957
 Depreciation                                                        (567)                        (471)
 Amortisation                                                        (669)                        (383)
 Interest                                                            (52)                         (22)
 Share based payments expenses                                       (80)                         (111)
 Reorganisation Costs                                                (244)                        -
 Profit before tax from continuing activities                        2,250                        1,970

The revenue and net result generated by the Group's discontinued operating
segment is summarised as follows,

                                                            6 months                     6 months

                                                            ended                        ended

                                                            30 June 2024                 30 June 2023

                                                                     Unaudited              Unaudited
                                                            £'000                        £'000
 Revenue by Segment from discontinued activities
 Other Owned Benefits                                       2,489                        3,563
 Group Revenue from discontinued activities                 2,489                        3,563

 Adjusted EBITDA contribution from discontinued activities
 Other Owned Benefits                                       (200)                        (287)
 Adjusted EBITDA from discontinued activities               (200)                        (287)
 Depreciation                                               (34)                         (35)
 Amortisation                                               (14)                         (16)
 Interest                                                   (1)                          (2)
 Profit before tax from discontinuing activities            (249)                        (340)

 

All income was derived from customers that are based in the UK.

 

4          Insurance service expenses

 

 

                               6 months ended 30 June 2024  6 months ended

                                                            30 June 2023
                               £'000                        £'000

                               5,028                        3,750

 Claims incurred
 Insurance operating expenses  3,642                        3,480
                               (________)                   (________)
                               8,670                        7,230
                               (________)                   (________)

 

5          Taxation

 

The tax expense recognised is based on the weighted average annual tax rate
expected for the full financial year multiplied by management's best estimate
of the taxable profit of the interim reporting period.

 

The Group's consolidated effective tax rate in respect of continuing
operations for the six-month period ended 30 June 2024 was 16.7% (six-month
period ended 30 June 2023: 15.5%). The tax charge recognised in the prior
period benefited from the application of the super-deduction capital
allowances tax relief, which ended on 31 March 2023.

 

6          Earnings per share and dividends

 

The weighted average numbers of outstanding shares used for basic and diluted
earnings per share are as follows:

 

          6 months ended  EPS     6 months ended  EPS

          30 June 2024    Pence   30 June 2023    Pence

 Basic    31,223,218      5.4     31,230,807      4.5
 Diluted  31,950,931      5.3     31,230,807      4.5

 

During the first six months of 2024 Personal Group Holdings Plc paid dividends
of £1,827,000 to its equity shareholders (2023: £1,656,000). This represents
a payment of 5.85p per share (2023: 5.30p).

 

                                                   6 months ended                                                     6 months ended

                                                   30 June 2024                                                       30 June 2023
                                                                                 £'000                                                              £'000

 Dividends paid or provided for during the period  1,827                                                              1,656
                                                   (   _____)                                                         (   _____)

 

7         Goodwill

                                     Let's Connect                              Pay & Reward                               Total
                                     £'000                                      £'000                                      £'000
 Cost
 At 1 January 2024                   10,575                                     2,684                                      13,259
 Additions in the period             -                                          -                                          -
 Disposals in the period             -                                          -                                          -
                                     (________)     _______                     (________)     _______                     (________)
 At 30 June 2024                     10,575                                     2,684                                      13,259
                                     (________)     _________                   (________)     _________                   (________)
 Amortisation and impairment
 At 1 January 2024                   10,575                                     -                                          10,575
 Impairment charge for period        -                                          -                                          -
 Disposals in period                 -                                          -                                          -
                                           (________)      _________                  (________)      _________                  (________)      _________
 At 30 June 2024                     10,575                                     -                                          (10,575)
                                     (________)                                 (________)                                 (________)
 Net book value at 30 June 2024      -                                          2,684                                      2,684
                                     (________)                                 (________)                                 (________)
 Net book value at 31 December 2023  -                                          2,684                                      2,684
                                     (________)                                 (________)                                 (________)

 

8        Intangible assets

 

                                      Let's Connect Customer Value  Pay & Reward customer book and trade name      Innecto Technology  Computer software and development  Internally Generated Computer Software  WIP         Total
                                      £'000                         £'000                                          £'000               £'000                              £'000                                   £'000       £'000
 Cost
 At 1 January 2024                    1,648                         1,063                                          298                 2,323                              506                                     2,948       8,786
 Transfers                            -                             -                                              -                   2,806                              -                                       (2,806)     -
 Additions                            -                             -                                              -                   58                                 -                                       1,192       1,250
 Disposals                            -                             -                                              -                   -                                  -                                       -           -
                                      (________)                    (________)                                     (________)          (________)                         (________)                              (________)  (________)
 At 30 June 2024                      1,648                         1,063                                          298                 5,187                              506                                     1,334       10,036
                                      (________)                    (________)                                     (________)          (________)                         (________)                              (________)  (________)
 Amortisation
 At 1 January 2024                    1,648                         803                                            290                 1,935                              506                                     -           5,182
 Amortisation charge for the period   -                             58                                             8                   603                                -                                       -           669
 Disposals in the period              -                             -                                              -                   -                                  -                                       -           -
                                      (________)                    (________)                                     (________)          (________)                         (________)                              (________)  (________)
 At 30 June 2024                      1,648                         861                                            298                 2,538                              506                                     -           5,851
                                      (________)                    (________)                                     (________)          (________)                         (________)                              (________)  (________)
 Net book amount at 30 June 2024      -                             202                                            -                   2,649                              -                                       1,334       4,185
                                      (________)                    (________)                                     (________)          (________)                         (________)                              (________)  (________)
 Net book amount at 31 December 2023  -                             260                                            8                   388                                -                                       2,948       3,604
                                      (________)                    (________)                                     (________)          (________)                         (________)                              (________)  (________)

 

9          Property, plant and equipment

 

                         Freehold land and properties  Motor vehicles  Computer    Furniture fixtures & fittings      Right of use Assets  Total

                                                                       equipment
                         £'000                         £'000           £'000       £'000                              £'000                £'000
 Cost
 At 1 January 2024       5,037                         53              1,491       2,210                              1,916                10,707
 Additions               -                             -               63          -                                  460                  523
 Disposals               -                             -               (253)       -                                  (580)                (833)
                         (______)                      (______)        (______)    (______)                           (______)             (______)
 At 30 June 2024         5,037                         53              1,301       2,210                              1,796                10,397
                         (______)                      (______)        (______)    (______)                           (______)             (______)
 Depreciation
 At 1 January 2024       2,002                         41              1,224       1,555                              970                  5,792
 Provided in the period  43                            5               109         80                                 330                  567
 Disposals               -                             -               (253)       -                                  (540)                (793)
                         (______)                      (______)        (______)    (______)                           (______)             (______)
 At 30 June 2024         2,045                         46              1,080       1,635                              760                  5,566
                         (______)                      (______)        (______)    (______)                           (______)             (______)
 Net book amount at      2,992                         7               221         575                                1,036                4,831

 30 June 2024
                         (______)                      (______)        (______)    (______)                           (______)             (______)
 Net book amount at      3,035                         12              267         655                                946                  4,915

 31 December 2023
                         (______)                      (______)        (______)    (______)                           (______)             (______)

 

10   Financial Investments

 

                     At 30 June 2024  At 31 December 2023

                     Unaudited        Audited
                     £'000            £'000
 Bank deposits       1,775            2,565
 Equity investments  1,560            1,470
                     (________)       (________)
                     3,335            4,035
                     (_________)      (_________)

 

IFRS 13 Fair Value Measurement establishes a fair value hierarchy that
categorises into three levels the inputs to valuation techniques used to
measure fair value. The fair value hierarchy gives the highest priority to
quoted prices (unadjusted) in active markets for identical assets or
liabilities (Level 1 inputs) and the lowest priority to unobservable inputs
(Level 3 inputs)

 

·              Level 1: quoted prices (unadjusted) in active
markets for identical assets or liabilities

·              Level 2: inputs other than quoted prices included
within Level 1 that are observable for the asset or
liability, either directly (i.e., as prices) or indirectly (i.e., derived from
prices)

·              Level 3: inputs for the asset or liability that
are not based on observable market data (unobservable

             input).

 

Bank deposits, held at amortised cost, are due within 6 months and the
amortised cost is a reasonable approximation of the fair value. These would be
included within Level 2 of the fair value hierarchy.

 

Equity Investments are held at fair value and are considered Level 1 financial
assets.

 

11   Disposal group classified as held for sale and discontinued operations

 

At the start of 2024 (following an ongoing strategy review), management
decided it would look to sell the Group's technology salary sacrifice division
("Let's Connect"). Consequently, assets and liabilities allocable to Let's
Connect were classified as a disposal group. Revenue and expenses, gains and
losses relating to the discontinuation of this subgroup have been eliminated
from the profit or loss from the Group's continuing operations and are shown
as a single line in the consolidated income statement.

 

On 10 July 2024, Let's Connect was sold for a total consideration of £2.0m on
a cash-free, debt-free basis.

 

                                                   6 months       6 months

                                                   ended          ended

                                                   30 June 2024   30 June 2023

                                                   Unaudited      Unaudited

                                                   £'000          £'000

 Revenue                                           2,491          3,563
 Operating expenses                                (2,738)        (3,902)
                                                   (______)       (______)
 Loss from discontinued operations before tax      (247)          (340)
                                                   (______)       (______)
 Tax credit                                        62             85
                                                   (______)       (______)
 Loss for the period from discontinued operations  (185)          (255)
                                                   (______)       (______)

 

The carrying amounts of assets and liabilities in this disposal group are
summarised as follows:

 

                                          At 30 June 2024                  At 31 Dec 2023

                                          Unaudited                        Audited
                                          £'000                            £'000

 Non-current assets
 Intangible assets                        36                               50
 Property, plant and equipment            74                               105
 Current assets
 Trade and other receivables              796                              7,143
 Inventories                              215                              277
 Cash and cash equivalents                598                              64
                                                (________)                       (________)
 Assets classified as held for sale       1,719                            7,639

 Non-current liabilities
 Deferred tax liabilities                 12                               12
 Current liabilities
 Trade and other payables                 541                              2,522
                                                (________)                       (________)
 Liabilities classified as held for sale  553                              2,534

 

The table below shows the results of cashflows attributable to discontinued
operations for the six months ended 30 June 2024 and 30 June 2023.

 

 

                                                                         6 months                         6 months

                                                                         ended                            ended

                                                                         30 June 2024                     30 June 2023

                                                                         Unaudited                        Unaudited

                                                                         £'000                            £'000

 Net cash from operating activities                                      586                              58
 Net cash from investing activities                                      4                                (9)
 Net cash from financing activities                                      (56)                             14
                                                                               (________)                       (________)
 Net increase in cash and cash equivalents from discontinued operations  534                              63
                                                                         (______)                         (______)

 

12         Long Term Incentive Plan (LTIP)

 

During the period, the Remuneration Committee granted a fourth tranche of
share awards under the existing LTIP Scheme approved on 6 April 2021. Further
details of the award can be found in the RNS announcement from 05 April 2024.

 

Under the scheme share options of Personal Group Holdings Plc are granted to
senior executives with an Exercise Price of 5p (nominal value of the shares).
The share options have various market and non-market performance conditions
which are required to be achieved for the options to vest. The options also
contain service conditions that

 

require option holders to remain in employment of the Group. The market and
non-market performance conditions are set out below.

 

Total Shareholder Return (Market condition)

 

50% of the awards vest under this condition. Subject to Compound Annual Growth
Rate (CAGR) of the Total Shareholder Return (TSR) over the Performance Period.

 

EBITDA Target (Non-market condition)

 

50% of the awards vest under this condition. Subject to cumulative EBITDA over
the Performance Period.

 

The fair value of the of the share options is estimated at the grant date
using a Monte-Carlo binomial option pricing model for the market conditions,
and a Black-Scholes pricing model for non-market conditions.

 

However, the above performance condition is only considered in determining the
number of instruments that will ultimately vest.

 

There are no cash settlements alternatives. The Group does not have a past
practice of cash settlement for these share options. The Group accounts for
the LTIP as an equity-settled plan.

 

In total, £69,000 of employee share-based compensation has been included in
the consolidated income statement to 30 June 2024 (2023: £99,000). The
corresponding credit is taken to equity. No liabilities were recognised from
share-based transactions. The remaining £11,000 (2023: £11,000) of
share-based compensation expense relates to the Company Share Option Plan
(CSOP).

 

13         Post balance sheet events

 

On the 10 July 2024, the Group disposed of the entire issued share capital of
its technology salary sacrifice division, Lets Connect IT Solutions Limited
("Let's Connect"), to SME HCI Limited (trading as The "Perkbox Vivup Group")
for a total up front cash consideration of £2.0m on a cash-free, debt-free
basis. In the six months to 30 June 2024, Let's Connect delivered a loss
before tax of £0.2m (six months to 30 June 2023: loss before tax of £0.3m).

 

14         Financial calendar for the year ending 31 December 2024

 

The Company announces the following dates in its financial calendar for the
year ending 31 December 2024:

 

·      Preliminary results for the year ending 31 December
2024                 -           March 2025

·      Publication of Report and Accounts for 2024
                         -           March 2025

·      AGM
 
       -         April/May 2025

 

 

 

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