Rite Aid banned from using AI facial recognition technology, US FTC says

Rite Aid

19/12/2023 21:35

WASHINGTON, Dec 19 (Reuters) - Pharmacy chain Rite Aid
will be prohibited from using facial recognition technology for
surveillance purposes for five years to settle U.S. Federal
Trade Commission charges it harmed consumers, the FTC said on
Tuesday.
    Rite Aid deployed artificial intelligence-based facial
recognition technology from 2012 to 2020 in order to identify
shoplifters but the company falsely flagged some consumers as
matching someone who had previously been identified as a
shoplifter, the FTC said.


    
      

 (Reporting by Eric Beech; editing by Rami Ayyub)
 ((eric.beech@thomsonreuters.com; 202-898-8322; Reuters
Messaging: eric.beech.reuters.com@reuters.net))